Portland hotellit lähellä Director Park

Plussat: Beds were very comfortable. Staff was very attentive. Easy walking to places. Very clean. Great stay over all.

Miinukset: Toilet stopped up twice but staff were right on it when notified.

Plussat: Quiet, comfortable centrally located hotel with friendly helpful staff and a nice convivial atmosphere

Plussat: The hotel itself is nice, clean, and very conveniently located to many attractions and great restaurants in downtown Portland. However, those do not make up for the truly terrible customer service we experienced.

Miinukset: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.

Plussat: restaurant was great. Room was clean and comfortable.

Plussat: View, cleanliness, roominess, service

Miinukset: Bed hurt my back (not normal), loud jacuzzi, TV channel surfing was a bit awkward.

Plussat: Staff was excellent. Very accommodating and helpful

Plussat: Great location. Can't beat it. Quality was great. Staff was great and extremely helpful (except doorman). Would definitely recommend.

Miinukset: Doorman were terrible. Never opened the door once for us. Three of them just stood there and watched my wife and I open the door ourselves. I have no problem opening doors, but whats the point of having three doorman if they don't do anything. Minor detail. Just thought it was funny. Not a hard job.

Plussat: location close to everything

Miinukset: Walls were a bit thin?

Plussat: The hotel grounds are beautiful, the location is great, and the jacuzzi in my room was HEAVEN. Great stay. I'll be back!

Plussat: We loved the quality of our king size mattress and how the housekeeping team did an exceptional job tending to our room. We also loved that we were able to text the hotel 24/7 to ask about places to eat, sightseeing, and other recommendations anytime, anywhere! It's really in a wonderfully located spot that is quiet, calm, and relaxing. What a wonderful staff!

Miinukset: We wish there was a pool on site, but besides that, we couldn't complain!

Plussat: We loved everything. The bed was very comfortable. The room was beautiful and spacious and modern. The shower was amazing. It was huge and had 3 different shower heads. All of the staff was super friendly an amazing. The girl working the front desk upgraded us to a suite. without any charge just because we had mentioned it was date night when she asked us what brought us to Portland. The room we stayed in had floor-to-ceiling Windows which was so pretty at night. We have robes too. as a woman the other thing I loved was our shower head shampoo conditioner and body wash pumps on the wall. I normally bring my own shampoo and conditioner when I travel because in those little tiny bottles there's never enough product. So being able to use as much conditioner as I needed was a definite plus. We also had dessert at the restaurant which was super delicious. It was a gorgeous evening in the rooftop bar is lovely. Overall it was a wonderful experience and we will definitely be back.

Plussat: Staff was super great! Room was clean. Great location. Worth every penny!

Miinukset: The wifi only last 30 minutes unless you pay extra.

Plussat: This was a complete random choice thru hotel tonight app but I could not leave once I saw the lobby : the citizens bakery and then the amazing room : I ended up extending my stay thru 9 more days! Great happy staff and excellent realistic affordable room rates made me continue to call this home / I'm happy there and I consider it my new Portland home when I'm in town

Miinukset: Everything was awesome. Great gob everyone!

Plussat: Helpful staff.

Miinukset: Facility is due for renovations - they start next month.

Plussat: The facility was very nice and the room was comfortable.

Miinukset: Upfront, transparent pricing! When I read what the rate was and then the caveat “plus applicable taxes and fees,” there was no indication of what the amount would be or how it was calculated. I was completely astonished when “the fees were $42.00. The room ended up costing more than other rooms I could’ve reserved if I had known a more accurate online price.

Plussat: The on-site food options were incredible. The staff was very friendly and helpful. The entire place was very clean. It was walking distance to public transportation and a short trip away from the downtown scene.

Miinukset: The only thing I would say is that you should try to get a room that doesn't face the road where Denny's is...the trolley/tramcar thing runs all night and is loud.

Plussat: Total redo of an older hotel. Very modern. Love having the coffee shop downstairs to grab breakfast at in the am and the hotel restaurant upstairs in fantastic. Great location with easy access to the MAX train lines.

Miinukset: No issues. The parking at $25/day is high.

Miinukset: The entire facility needs upgrading. As I walked into the lobby and down the halls it was shabby. The rooms however, were better than the common areas.

Plussat: Loved the bedding. Slept great.

Miinukset: I did not like the bathroom sliding door. To slide it open is heavy and unsafe when it is open. Almost walked into the mirror. It is beautiful though.

Plussat: The bed was about the only good thing about the Red Lion. The location near the Moda Center is nice too!

Miinukset: Loudest hotel ever!! Paper thin walls and a room by the elevator = Not a lot of sleep. $14 parking is ridiculous! Especially after paying for the overpriced room... The cleaning crew started cleaning rooms at 9am. So much for respecting their guest.. We've stayed at a handful of Red Lion hotels and this one is by far the WORST!! Save yourself some money and aggravation and book the Quality Inn across the street!

Plussat: On site restaurants were great

Miinukset: Very close to tram line which was loud all night

Plussat: Nice downtown location and nice rooms

Miinukset: Need complementary coffee in the lobby

Plussat: Very cool design. Great customer service. Bar/restaurant looked cool (although I didn't eat there). Worth the price.

Miinukset: Shower leaked a lot onto the floor, but was told they are fixing it asap.

Plussat: Great amenities and excellent service. More comfortable than staying at your own home, guaranteed!!

Plussat: I LOVED our time at the Duniway. Great location, clean rooms, cool vibe and amazing staff. Everyone was super friendly and helpful. The restaurant in the hotel, Jackrabbit, serves remarkable food. We are there every morning and one evening. Everything from the drinks to dessert was super creative, flavorful and just incredible. We had originally planned breakfasts at other restaurants but Jackrabbit was so good that we just kept going back.

Miinukset: Nothing. The food, drinks and staff were exceptional.

Plussat: Loved this Hotel. Located downtown and walking distance to everything we wanted to do. My wife and I had a wonderful time and we will stay there again. Most comfortable bed we have slept on at a hotel. The T V in our room was wall mounted in a shadow box and was 66” flat screen.

Miinukset: Nothing was wrong. Can’t think of anything that we didn’t like. Our only regret was that we cannot stay longer.

Plussat: The view was beautiful. Very nice employees.

Plussat: they brought a mini-fridge on request. lots of plugs for charging. Nice location, close to waterfront park and quieter than mid town locations.

Plussat: Location is great, facility is amazing, and staff was exceptional!

Miinukset: Bed was a little firm but still got a good nights rest.

Plussat: The location on the water front is potentially nice.

Miinukset: (1) Took well over 1 hour to check in at 2;30PM -- no rooms available! (2) Noisy. Lots of ambient street noise

Plussat: Overall great service. Nice property. Good location. Kelsey was extremely friendly and helpful at the front desk. Would def visit this property again.

Plussat: very walkable, close to theater and parks, walk to the river,

Miinukset: I like a firmer bed but no one else in the party had bed issues

Plussat: We were able to walk or catch the trolley and go anywhere we wanted. It is quite central so we could see lots of attractions Great place

Plussat: I love the location, the staff, the old world charm, how accommodating everyone is.

Miinukset: I'm not sure I love the new modern furniture in the lobby area.

Plussat: Great, friendly staff. Excellent value for the money. The included drinks in the evening and full breakfast in the morning are a big bonus. I have stayed here before and will again.

Miinukset: Lack of cost effective or variety menu selections in steakhouse

Plussat: The hotel is nice and in a good location

Miinukset: I only gave this place three stars because the windows are only single pain which made our room very noisy. Lots of street noise and loud music from the club down the street. We went there to hang out down town but would also appreciate a good night sleep. Also the rate on kayak was the same as I could get just booking direct with the hotel.

Plussat: The hotel is in a great location and upon entering all you see is a grand lobby decorated completely for Christmas. The checkin/check out process was incredibly easy and the staff was friendly. Even got a free upgrade on the room since we were there for only a night which was a huge and wonderful surprise. The room itself was clean and modern and the bed made me want to stay forever. The hotel offered complementary drinks at night which was a nice surprise and the morning breakfast was such a great experience as compared to other hotel's "breakfasts". Overall I would come back to this hotel every time I come to Portland.

Plussat: Location close to everything!

Miinukset: They charge you for wifi , why!?!?!

Plussat: Clean good complimentary breakfast and drinks

Miinukset: Had to pay $10 for wifi $30 a night parking cable in room kept cutting out for our 2 night stay

Plussat: Breakfast and cocktail hour was great addition to the hotel and added value to the stay for price. Wish guest treated staff better by tipping for being served and cleaning tables was surprised that we were the only ones I could see that tipped everyone for what they did. I was ashamed that people don't appriciate nice friendly staff that are willing to help.

Miinukset: Pool was a little colder then I was expecting for everyone wish it was a little warmer. Elevator were so long wait but I guess that what you get when it a historic hotel.

Plussat: I had a good experience.

Miinukset: nothing!

Plussat: The bed was nice.

Miinukset: The staff was nice but we was told that breakfast was from 6:30am-10am and we went downstairs about 945am and was told technically breakfast was over at 930. Then our room was cold because we couldn’t get our thermostat to switch from cool to heat.

Plussat: Loved the pool and hot tub. Also enjoyed the food.

Miinukset: My room wasn't totally clean and I didn't like the dirty dishes that were always in the hall.

Plussat: Room was great, after changing rooms. Initial room not as described and had to show desk clerk reservation copy from email on phone. Res promised room with a view on top floor. Given previous floor level with view of parking garage. Said were given last available room with view. Had a great view of the city looking towards the river. Breakfast was great! Although the "cooked to order" ad description should of said "buffet" with optional "made to order" omelette. I did, and it was good.

Miinukset: Having to use Valet parking. Rather a forced choice, because of logistics, then end up in public parking area anyway. Location was horrible. Maybe for some tastes is ok. Rough inner city, area. Not a place for going for walks or taking a young family. Sorry, we love Embassy Suites, but won't return to this one. Again, hotel inside was great. The surroundings not so much.

Plussat: I liked the location... I could see voodoo doughnuts from my room. We only waited for 4 minutes to get one :-) . The staff was awesome and the managers reception is a brilliant idea.

Plussat: Loved the location near to the Saturday/Sunday Market and to lots of restaurants accessible by foot. Door staff were very helpful. Gorgeous old building, too.

Miinukset: Wasn't crazy about the complimentary breakfast being held in the basement! Also, it would have been nice if the pool area had separate change rooms/showers, etc.

Plussat: the stay was enjoyable

Miinukset: children running in hallway was a pain in the neck, they were loud

Plussat: Good location within the city that is close to shopping areas, communication lines, etc. , excellent food service, comfortable room, short distance to the conference center, etc.

Miinukset: I am absolutely disappointed with the payment procedures. I paid $1304.51 with my Visa card when I checked out, yet $2050 were blocked in advance and this sum is still blocked at the card that I used to pay with and about $1300 are still blocked at another card that I used to reserve the room on line. Would you be happy if over $3300 are blocked at your cards for days after the actual payment is done?

Plussat: The hotel staff was the friendliest and most accommodating group of people.

Miinukset: $25 per night valet parking was annoying

Plussat: Nice hotel with outdoor space that has fire pit. Recommended.

Plussat: Lobby was nice, service was great. Staff very friendly and helpful.

Miinukset: The rooms are very outdated - the 4th and 5th floors were being renovated during our stay and there were very loud banging noises until 7 pm! Maybe once the renovations are done it will be much nicer. The location of the hotel was not ideal, it was pretty far from the city center and most places that we wanted to visit.

Plussat: I like the staff. They were helpful and giving. Very nice and professional. The food was good as we had room service.

Miinukset: I didn't like a 230am fire alarm that was tripped. I didn't like the fact Kayak did not express the 24.00 a night parking and valet. The front desk lady who was very nice at check in gave us 25.00 in food and drink vouchers. The valet also said street parking was free and available after a certain time. I tipped them good.

Plussat: Rooms had a great view & lots of space

Miinukset: For $250.00 plus tax for 1 person I would have liked an extended continental breakfast included in the room rate

Plussat: We travel to town to catch Portland trailblazers games at the Moda center and always prefer to stay here.

Miinukset: The rooms aren't as up to date, stylish and updated as the lobby, restaurant and bar.

Plussat: Not a lot. High price hotel with only the convention center to offer as an attraction.

Miinukset: Not many attractions within walking distance. Auto rental was 3x what I usually pay I would not return to this hotel

Plussat: Coffee was okay in the room Kinda reasonably priced.

Miinukset: Kind of dirty. Thin walls. There are much better places to stay in Portland.

Plussat: Great housekeeping, clean rooms, affordable prices.

Miinukset: We thought this was closer to actual downtown, confusing name. the price of parking is ridiculous. We found free spots near the hotel but walking in the cold wasn't fun.

Plussat: Comfortable bed so clean lovely room service

Miinukset: The windows couldn’t open felt too closed in

Plussat: Very easy access to the mass transit, easy walking distance to downtown Portland and Saturday market

Miinukset: A bit industrial in that specific location, but not too much so.

Plussat: Really enjoyed the salt water pool and hot tub. Also got a room with a great view of downtown. The bed was comfortable and the rest of the room was really clean.

Miinukset: Only wish that it wasn't right next to the moda center. And they charge you $19 a night for parking, which is really ridiculous to me.

Plussat: Great location, great service, very comfortable and clean. Our original room had a small window frame gap which let a small amount of very cold air in (it was 30f outside). When we reported it to the front desk, they moved us to a separate room and even upgraded us to a bigger room. The second room didn't have the same problem. We were very pleased.

Plussat: pleasant atmosphere courteous clean helpfu; to elderly couple prompt with service and recommendations overall - l a good experience would definitely stay again.

Miinukset: nothing

Plussat: Interior was very nice

Miinukset: Outside of the hotel looks dirty and dated. Not much directly around the facility