Portland hotellit lähellä Tom McCall Waterfront Park

Plussat: Great room, staff and location! We will be back!

Plussat: Very nice hotel in a great location. Close to Powell’s, restaurants and breweries.

Plussat: They love dogs and that made us happy! Room was beautiful! We were right next to the elevator and that was super convenient for our dog needs but we could hear the elevator open and close all night which was annoying. Not much you can do about that though.

Miinukset: We discussed the problem with the room temp 5 times and until 8 pm on our last night did the desk person tell us it was not turned on. This was not very good for us. Our room was newly renovated.

Plussat: Loved this hotel! Had a noise problem from rowdy neighbors both nights but the staff was amazing! They compensated our parking, one night stay AND a bottle of wine! We will definitely stay here again! Fun hotel!

Plussat: Hotel was clean and staff were very friendly

Miinukset: Walls are very thin!!

Plussat: The beds were super comfortable. Rooms exceeded my expectations.

Miinukset: Homeless people on the streets outside the hotel upon arrival to hotel.

Plussat: Located in downtown near the Pearl District.

Miinukset: A little cramped for space. Bathroom outdated.

Miinukset: construction. very old building. lights didn't work in room.

Plussat: Its been awhile since I have stayed at Marc Spencer but the renovations are amazing. My roomwas on the first floor that used to be mini suites a long time ago. I was lucky to have a room with a view of the stage for this year's pride block part . Was a blast! I'll definetly be coming back!

Miinukset: The only thing wrong was I wish I could've stayed more than one night :-(

Plussat: From booking to check out, was a wonderful experience for our first time in Portland, A very clean and unique room from design to the pictures on the wall. The staff was very polite and helpful with all of our needs and requests. we will be staying at the Mark Spencer again. soon

Miinukset: Nada

Plussat: Perfect location for wandering around. The room was spacious and bed was comfy. We would stay again!

Plussat: Beds were very comfortable. Staff was very attentive. Easy walking to places. Very clean. Great stay over all.

Miinukset: Toilet stopped up twice but staff were right on it when notified.

Plussat: Quiet, comfortable centrally located hotel with friendly helpful staff and a nice convivial atmosphere

Plussat: The hotel itself is nice, clean, and very conveniently located to many attractions and great restaurants in downtown Portland. However, those do not make up for the truly terrible customer service we experienced.

Miinukset: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.

Plussat: restaurant was great. Room was clean and comfortable.

Plussat: View, cleanliness, roominess, service

Miinukset: Bed hurt my back (not normal), loud jacuzzi, TV channel surfing was a bit awkward.

Plussat: Staff was excellent. Very accommodating and helpful

Plussat: Great location. Can't beat it. Quality was great. Staff was great and extremely helpful (except doorman). Would definitely recommend.

Miinukset: Doorman were terrible. Never opened the door once for us. Three of them just stood there and watched my wife and I open the door ourselves. I have no problem opening doors, but whats the point of having three doorman if they don't do anything. Minor detail. Just thought it was funny. Not a hard job.

Plussat: location close to everything

Miinukset: Walls were a bit thin?

Plussat: The hotel grounds are beautiful, the location is great, and the jacuzzi in my room was HEAVEN. Great stay. I'll be back!

Plussat: The view was beautiful. Very nice employees.

Plussat: they brought a mini-fridge on request. lots of plugs for charging. Nice location, close to waterfront park and quieter than mid town locations.

Plussat: Location is great, facility is amazing, and staff was exceptional!

Miinukset: Bed was a little firm but still got a good nights rest.

Plussat: The location on the water front is potentially nice.

Miinukset: (1) Took well over 1 hour to check in at 2;30PM -- no rooms available! (2) Noisy. Lots of ambient street noise

Plussat: Overall great service. Nice property. Good location. Kelsey was extremely friendly and helpful at the front desk. Would def visit this property again.

Plussat: very walkable, close to theater and parks, walk to the river,

Miinukset: I like a firmer bed but no one else in the party had bed issues

Plussat: The bed was very comfortable and the room was clean and spacious. The staff was courteous and helpful.

Miinukset: The fitness center was disappointing in size and equipment available. It reminded me of fitness centers in 2 & 3 star hotels. On line it said there was a coffee/shop and bakery at the hotel and there were none. Online it also implies there was a spa but there was not. The front desk clerk said they could call someone off site to come to our room. One tiny window in the room. Paid approx $350 a night. Way too expensive for what it was.

Plussat: People at Kimpton hotels are amazing across the board but we found the team at The Vintage to be especially kind and caring. From the front desk staff to the bartenders we had great conversations with each person we met and that made it feel so welcoming. We'll definitely be going back.

Plussat: Room, hotel, staff, service, awesomeness

Miinukset: Single ply toilet paper

Plussat: Liked the style of the hotel lobby and rooms.

Miinukset: Actual size of the room was tiny and way overpriced.

Plussat: I love the location, the staff, the old world charm, how accommodating everyone is.

Miinukset: I'm not sure I love the new modern furniture in the lobby area.

Plussat: Great, friendly staff. Excellent value for the money. The included drinks in the evening and full breakfast in the morning are a big bonus. I have stayed here before and will again.

Miinukset: Lack of cost effective or variety menu selections in steakhouse

Plussat: The hotel is nice and in a good location

Miinukset: I only gave this place three stars because the windows are only single pain which made our room very noisy. Lots of street noise and loud music from the club down the street. We went there to hang out down town but would also appreciate a good night sleep. Also the rate on kayak was the same as I could get just booking direct with the hotel.

Plussat: The hotel is in a great location and upon entering all you see is a grand lobby decorated completely for Christmas. The checkin/check out process was incredibly easy and the staff was friendly. Even got a free upgrade on the room since we were there for only a night which was a huge and wonderful surprise. The room itself was clean and modern and the bed made me want to stay forever. The hotel offered complementary drinks at night which was a nice surprise and the morning breakfast was such a great experience as compared to other hotel's "breakfasts". Overall I would come back to this hotel every time I come to Portland.

Plussat: Location close to everything!

Miinukset: They charge you for wifi , why!?!?!

Plussat: Clean good complimentary breakfast and drinks

Miinukset: Had to pay $10 for wifi $30 a night parking cable in room kept cutting out for our 2 night stay

Plussat: Breakfast and cocktail hour was great addition to the hotel and added value to the stay for price. Wish guest treated staff better by tipping for being served and cleaning tables was surprised that we were the only ones I could see that tipped everyone for what they did. I was ashamed that people don't appriciate nice friendly staff that are willing to help.

Miinukset: Pool was a little colder then I was expecting for everyone wish it was a little warmer. Elevator were so long wait but I guess that what you get when it a historic hotel.

Plussat: I had a good experience.

Miinukset: nothing!

Plussat: Loved the pool and hot tub. Also enjoyed the food.

Miinukset: My room wasn't totally clean and I didn't like the dirty dishes that were always in the hall.

Plussat: Room was great, after changing rooms. Initial room not as described and had to show desk clerk reservation copy from email on phone. Res promised room with a view on top floor. Given previous floor level with view of parking garage. Said were given last available room with view. Had a great view of the city looking towards the river. Breakfast was great! Although the "cooked to order" ad description should of said "buffet" with optional "made to order" omelette. I did, and it was good.

Miinukset: Having to use Valet parking. Rather a forced choice, because of logistics, then end up in public parking area anyway. Location was horrible. Maybe for some tastes is ok. Rough inner city, area. Not a place for going for walks or taking a young family. Sorry, we love Embassy Suites, but won't return to this one. Again, hotel inside was great. The surroundings not so much.

Plussat: Location was great. Parking Garage right across the street. The staff is the best in all departments. Room Service is outstanding and the Food delivered perfect.

Miinukset: The beds were too hard and I woke up with a back ache both mornings. There is only one door between adjoining rooms and you can hear every thing that is said. Which also made us whisper. High school choir were in town and ran up and down hall way knocking on doors . Possibly they could place kids on one floor or wing as not to disturb your other customers.