Portland hotellit lähellä Powell's City of Books

Plussat: The staff is very friendly and helpful. The beds are very comfortable. Location is great. The Swank Restaurant in the hotel was great with good prices.

Miinukset: The price for parking is high.

Plussat: It was a great experience and enjoyed celebrating the New Year Here!

Miinukset: There was nothing to not like about it.

Plussat: The location was perfect. It's in the heart of the Downtown, right by the Arlene Schnitzer Concert Hall.

Plussat: Staff was wonderful, great location and nice view. The bed was exceptionally comfortable

Miinukset: For the amount we paid for our room, (which was spendy)the bathroom sink was cracked and furnishings a little dated. Bar closed early as did room service Next time we'll look for something else in the same location

Plussat: The hotel itself is nice, clean, and very conveniently located to many attractions and great restaurants in downtown Portland. However, those do not make up for the truly terrible customer service we experienced.

Miinukset: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.

Plussat: The bed

Miinukset: Hospitality levels

Plussat: Perfect location, helpful and welcoming staff.

Miinukset: restaurant at 1st floor is really good! But the room fee did not include the breakfast...

Plussat: Decor and locations

Plussat: Staff was excellent. Very accommodating and helpful

Plussat: location close to everything

Miinukset: Walls were a bit thin?

Plussat: Secure building. Spacious room. Actual hotel building was quiet and felt small because of the layout.

Miinukset: More worn down than expected. Especially for the price. Fitness center was lackluster. Area was noisy. Room often smelled like campfire because of a drafty window and smokestack on the roof next door.

Plussat: Great hotel, they have two separate restaurants, The Swine and The Swank. Both restaurants are lively, great Service and food. This Hotel is right in the middle of downtown Portland and a block from the metro train with quick access to the airport.

Plussat: Staff was amazing and attentive. They did a fantastic job of greeting and giving advice on great places to visit. Also loved the text the concierge service.

Miinukset: The decor looked dated in some areas and some of the construction looked a little run down.

Plussat: Close to everything, beautiful building!

Miinukset: Bedding was dirty.

Plussat: Great breakfast. Sheets were soft. Lots of room in the unit. Great location.

Miinukset: Smoking allowed by the front door.

Plussat: Larger than normal room

Miinukset: Noope.

Plussat: Very classic, elegant old (but remodeled!) hotel in Portland. Gracious, attentive staff who are kind and not pretentious. I always stay here when I visit Portland.

Plussat: This is a beautiful hotel in a great location. We stayed in a suite with a couch and kitchenette. It was the perfect place to stay with family and explore the city. The beds were comfortable and the sheets so very soft! The front desk staff were kind and knowledgeable. The continental breakfast was diverse and substantial. Did not include lots of options for folks with dietary restrictions, but options were higher quality than the average continental breakfast. NYTimes for morning reading was a plus!

Miinukset: Nothing very serious. The bathroom had no fan, which was a little annoying because we had to keep the door cracked when showering. This would not have been such a big deal except the shower door is clear glass--little awkward with family around.

Plussat: Accommodations, staff, bed.

Miinukset: Need fans in the bathroom!

Miinukset: There was a coffee pot in the room in a newly remodeled hi tech Kitchenette, but no coffee. I had to call the front desk. Apparently they don’t offer coffee in the rooms. Don’t understand,

Plussat: The location was great and the staff were really friendly. It was close to a lot of places so there was lots to do. It was an easy check in and out.

Miinukset: The room was smaller than we thought and the breakfast was very disappointing . There was a loud tapping noise on the wall at night that kept me up. Housekeeping only came around once to ask us if we needed anything.

Plussat: Perfect trip hotel was clean and service was great!

Plussat: Location and staff

Miinukset: Breakfast area needs to be larger but not terrible

Plussat: Friendly staff, very accommodating. Great location, nice room.

Plussat: They were super accommodating. The staff was excellent and cater to our every need. The Red Star Tavern had food that was out of this world.

Plussat: This is my favourite hotel in downtown Portland. I love the decor and sense of comfort. I love the lobby and lounge and love that dogs are permitted to stay, Staff very friendly. Fantastic location.

Miinukset: The bathroom plumbing could be improved. Took almost 60 seconds for hot water tap sink to get warm up. Very poor shower pressure and difficulty getting the right tap temperature.

Plussat: We had te BEST stay! It's so lovely to ave such a nice hotel allow pets! This is our favorite spot, every time we come to portland we stay here.

Miinukset: The staff, the unique decor, the happy hour, the comfortable beds, everything!

Plussat: Beautiful, kind helpful staff.

Miinukset: I do wish there was security to use the elevator.

Plussat: The lobby had a fireplace going, music snacks and drinks that were very welcoming upon arrival.

Miinukset: The location was great for downtown walking however we brought a vehicle and the was limited parking aside from $45 valet. Maybe some people are used to this but I was not expecting it.

Plussat: everything was immaculate, staff was excellent,

Miinukset: no

Plussat: I love everything about this hotel: downtown location near all MAX lines, charming and quirky decor, friendly staff, large rooms, comfortable beds, and the fantastic wine hour and morning coffee bar. Hands down our favorite hotel in Portland!

Miinukset: I'm always annoyed by the $27 "amenity fee" which they added after IHG bought the Kimpton chain-- but that's the way it goes. Also, the service in Red Star Tavern, the onsite restaurant, can be painfully slow. (The food is good though!)

Plussat: Funky decor and great service

Miinukset: Bed was a little bit uncomfortable

Plussat: Location is great

Miinukset: Parking is too high

Plussat: Unique and spacious suite. Eclectic furnishings.

Miinukset: Visible mildew around the bathroom sink. Bed was not as comfy as expected for a 4 1/2 star rated hotel. No coffee maker in the room. Amenity charge collected for not much amenities to offer; no pool on-site.

Plussat: Front desk staff was exceptional

Plussat: The welcoming environment and the great location, staff, service, including food.

Miinukset: Cold bathroom.

Plussat: Beautiful hotel, great staff, and luxurious bathrooms.

Miinukset: Cleanliness of the bathroom was disappointing. Bathroom floor had been mopped but residue was left behind. Counter top had dust and water residue around the fixtures.

Plussat: Professional and friendly staff Restaurant on-site Good location

Plussat: Close to the center of town!

Plussat: Great location next to everything

Miinukset: We were placed right next to the workout room and weights were constantly being dropped.

Miinukset: I normally don’t take time to write a complaint, but I will make an exception here. After I checked into my room and proceeded to take a shower, there was a wash rag from the previous occupant. A dried out dirty rag with someone else’s dead

Plussat: If there was a breakfast, we were never made aware of it! There was complimentary beer/wine in the lobby on our arrival for their happy hour. The beds were so very comfortable! Loved the shower. Beautiful decor.

Miinukset: I was surprised by an additional $30 charge upon check out. Either I missed the small print or there was no warning. We did not partake of any "extras". They explained that it was a standard charge on all their rooms.

Plussat: Really clean and plush. Very roomy and comfortable

Miinukset: Nothing

Plussat: I called to confirm my reservation and Benjamin assured me that a late arrival was no problem. I was greeted by the bell-hop almost immediately and the gentleman brought our bags to the suite and even went to get us ice. The room was spectacular and had a great corner view. I’d definitely recommend a corner room! The room is stylish and modern and the bath amenities are quality. Absolutely would recommend Dossier!! ***** !

Plussat: Great location. Easy access to shopping, restaurants, Max. Nice late afternoon complimentary beers/hot chocolate. Great Happy Hour

Plussat: Not much. Could not check in at 4 pm and had to wait because the room was not ready. Then after checking in the room we were given was next to someone smoking marijuana. The beds very extremely small and could barely fit my kids. Also the parking fee $45

Miinukset: See above. Make sure to warn families with kids that marijuana is legal in Oregon sand they may encounter it at this hotel.

Plussat: location, room service quick and tasty. Valet went far out of their way when one of us fell down a half block from the entrance.

Miinukset: restaurant's breakfast, not bad, but not special. significant construction projects on going a couple blocks away.

Plussat: Very friendly staff. Room was so luxuriously comfortable

Miinukset: Could use an on site hot tub

Plussat: Imperial resturant!!!!!

Miinukset: Check in. We were there 2 hours before another couple and they came in gave the a room with a upgrade while we were waiting. :(

Plussat: Location and great restaurant.

Miinukset: Small room

Plussat: I stuck my head in here soon after it opened some ten-ish years ago while passing through Portland. Never got to stay until now. Our particular room was quite small but well appointed and comfortable. Loved the mix of art throughout and the location was great for walking around. We took the train from Seattle and rarely used a ride share during our stay.

Plussat: The staff went out of their way to accommodate, even helped me with my tie.

Miinukset: Size of the rooms.

Miinukset: Bathroom was disappointing Extra fees were a lot

Plussat: Loved the location and style of the hotel.

Miinukset: Nice comfortable king bed. Rooms and bathrooms are small.

Plussat: Met the expectation, locations is perfect!! Highly recommended. Will stay again.

Miinukset: A little street noise

Plussat: Location and amenities, staff, decor

Miinukset: Rooms are historical and therefore small, my particular room was more than fine for single person but may have proven right for a couple to share.

Plussat: Really comfortable, clean hotel with a cool vibe!

Miinukset: Nothing!

Plussat: Property is attractive, clean, comfortable, pet-friendly, and very well located. It has long been among our 1st choices for lodging in Portland.

Miinukset: Uncharacteristically high "amenities" fee. This is relatively quietly ( i.e., small print) added to the cost of lodging. Just list a an all-inclusive price of lodging. The amenities fee looks like an attempt to mislead, or to squeeze a few more bucks out of guests. It is about as welcome as airline baggage fees, or fees for boarding priority. Also, the owner's sordid role in the Trump administration is a powerful disincentive for me to continue to stay there.

Plussat: Great location, friendly and professional staff, room was well appointed

Miinukset: The bathroom vanity was a bit cramped.

Plussat: Wonderful staff

Miinukset: The room was a little small