Santa Clarita hotellia

Plussat: The day I checked in the front desk clerk was very nice and Pleasant.. but the following days of my stay the front desk clerk who was different one each day. The clerk didn’t smile or even acknowledge you at all? but the suite was very clean and even had air conditioning which is a plus from having a cooler in the room...

Miinukset: Both beds in my suite were very hard and I ask the front desk for pillow top mattress pad and house keeping brought me just regular covers but they didn’t have any thing else.. So i had to sleep on my pillows because my back and my sides were hurting so much..

Plussat: Room size, and breakfast options

Miinukset: Not apply :)

Plussat: I loved the ease of check in. Centrally located with our outside activities, attractions, and even grocery and retail stores. The breakfast and ooey gooey cookies were awesome too!

Miinukset: All was well.

Plussat: Spacious rooms. Enough space for us when we travel with our 3 grown children.

Miinukset: Signs for the door was confusing. Had to read the small print to know they both said don’t clean the room. Usually one side yes the other no.

Plussat: Location, clean, size of room, free breakfast helpful staff.

Plussat: Location

Miinukset: Breakfast was pretty bad

Plussat: We had a 2 bedroom suite. Very spacious, and travelling with 3 females made that 2nd bathroom a must have! The staff here are excellent. Teresa in the breakfast dining area is a gem! She's very polite, and very helpful! Most of all you could feel her aloha. She's top notch! We will definitely be coming back again.

Miinukset: The bed is too hard. Not comfortable at all. Woke up with lower back pain.

Plussat: The breakfast was fantastic. We were very impressed!

Miinukset: 1. The hallways did not smell good. It was very offputting. 2. I called down to ask for more shampoo. It never arrived. 3. Requested rooms together and was not accommodated. 4. Sofa pull out bed was extremely uncomfortable and not made.

Plussat: I liked the ease of checking into and out of the hotel and the many amenities available.

Plussat: John at the front desk was exceptionally kind and even upgraded our room after I had explained that our car broke down less than 5 minutes away.

Miinukset: Everything was awesome.

Plussat: Our room was spacious and easily fit all of us. The location was excellent and the breakfast was great.

Miinukset: Pull out couch mattress was not comfy at all, you could feel every spring . I felt bad that my teenage brother had to sleep on it.

Plussat: Waldo was excellent inhelping us get our lost iphone charger back we left overnight. He dealt with housekeeping, found it and had to at front desk when we came back 2 days later. So thrilled with his concern and service.

Miinukset: NONE

Plussat: Customer service

Miinukset: No buffet breakfast

Plussat: Upon entrance the staff greeted us leaving us feeling very welcomed! We were taken care of right aw was away and shown our room. The room was very clean and even smelled good. I truly recommend this hotel.

Miinukset: No breakfast offered

Plussat: Very friendly and professional staff. Clean, large room.

Miinukset: No.

Plussat: This hotel was clean, comfortable and updated. The lounge area was nice and happy hour festive and fun.

Miinukset: No

Plussat: Soap,cleanliness, water in the lobby, the avocado toast at the deli

Miinukset: no

Plussat: Exceptional in all respects.

Miinukset: Nothing.

Plussat: Staff and location

Miinukset: No

Plussat: It was perfectly situated because we were snowed in and no one else was aware of this hotel so close to the turn around. It worked out for me!!

Miinukset: Nothing. We were just so cold compared to downtown LA. Not their fault obviously, that's mother nature for you.

Plussat: Coffee

Miinukset: This Marriott is over rating itself it wants to play with the big Marriott hotels

Plussat: The entire hotel was clean. A relaxed atmosphere. The room was great and especially the bed. Very comfortable.

Miinukset: I didn’t like not being able to go down at 6 a.m to get coffee.

Plussat: The walk in shower. The size was great and I didn’t have to step into the tub.

Miinukset: The shower was slippery, another grab bar would have helped

Plussat: Bed /linens were very comfortable and room smelled clean and fresh upon arrival. Tea tree products in shower felt spa like.

Miinukset: Tea tree toiletries in shower were not filled prior to our stay. Conditioner was empty and body wash ran out. We only stayed one night..should have had enough for 2 adults and one toddler at least for 2 showers.

Plussat: The rooms are quiet and very clean, it was very easy to get around in the hotel, they have utilized the space well.

Miinukset: The location of the hotel and finding it was a little challenging, hotel probably should provide more than one person to handle baggage and valet park. Overall it was a excellent experience.

Plussat: Positioned a stone’s throw from shops and restaurants, this hotel is ideal if you want to explore downtown on foot. The hotel Itself is good, plenty of parking, rooms clean & good size. If you like golf, the hotel backs onto a golf course which I gather is pretty good.

Miinukset: Given the size of the property, the gym was tiny.

Plussat: Restaurant had a sushi bar. Great service too.

Plussat: Beautiful hotel, great location, very comfortable and conveniently located.

Miinukset: Surpassed my expectations.

Plussat: Nice room and huge included breakfast

Miinukset: No hot water one night and morning out of 3. Coffee maker didn't work unless you jiggle the power cord. No microwave.

Plussat: It was stunning and beautiful and so clean. The bed was incredible. I loved the set up. Having usb charging in the room and everything about this stay was perfect!!

Miinukset: Not one thing. It was incredible

Plussat: Lovely room with a view. Quiet. Staff were very accommodating

Miinukset: Nothing

Plussat: The pet policy is superb!

Plussat: Repeat visit. Always enjoyable and outdoor areas very relaxing.

Miinukset: No

Plussat: Location, ease of checking in, Starbucks in our room, comfy bed, reading lights, clean and attractive.

Miinukset: Would have liked a microwave in room. Larger counters in bathroom.

Plussat: Big rooms with a comfy bed.

Plussat: Location and rooms. Very comfortable

Miinukset: I went to the bar and a male employee, thin, long black hair was washing glasses. He said it would be a few minutes which was fine. He finished then disappeared. I noticed he was putting back the glasses and rubbing his hair. He did it a few times.

Plussat: I choose this hotel because of the price, size of the room, and amenities. The staff was courteous, professional, friendly, and helpful, and they gave you two compliment bottles of water upon check-in. The rooms are one-bedroom apartments; the door opens into a little kitchenette type area. It's a wood and granite cabinets and countertop with a sink, coffee maker, Starbucks coffee and condiments, microwave and a small refrigerator. There is a dining table and two chairs with a landline phone. In the living room area, there is a double pull out sofa bed, coffee table, end table with additional lighting, and a charging port. It had a small flat-screen tv that sits on a wooden entertainment/dresser drawers/desk with a desk chair. It has large windows both in the living room and bedroom looking out over the pool area, beautiful views. The apartment comes with a spacious bathroom with a big shower, toiletries, and most excellent thick towels, white towels, hand and face cloths, and a hairdryer. The bedroom is large with a king-size bed and another big flat-screen tv dresser drawers and two nightstands with drawers and a closet. There is also a closet next to the bathroom for even more storage and a safe for your valuables. The decor is modern; it has beautiful tile in kitchen and bathroom areas and carpet in the living space and bedroom. The furniture was a little stressed from wear and tear, but it was spotless, and you can't beat the square footage. The full breakfast included with your stay is the best one I've ever eaten. They have a chef in an open kitchen where you can order omelets, eggs of any style, bacon, and sausage, and hash browns. Or you can eat at the buffet that offers scrambled eggs, pancakes, french toast, potatoes (so good), bagels, toast, pastries, muffins, yogurt, and fresh fruits. There is also a cereal bar with cold and hot cereal.

Plussat: Clean & friendly

Miinukset: The cleaning staff at breakfast was not friendly at all but grumpy & took away our salt and pepper while we were still eating.

Plussat: Everything was great!

Plussat: Everything. We loved everything

Miinukset: Everything was great. Nothing not to like.

Plussat: Location, room size , amenities Breakfast was awesome

Miinukset: Beds are small only double in two bed rooms Offer iced tea not tea from a soda machine. A

Plussat: Price, location, cleaness.

Miinukset: Heater did not work first night. Back door opened by pulling hard so security was questionable.

Plussat: The check in and kitchen staff was great

Miinukset: My issue was. I stayed from Jan 4-6th and never once was my room cleaned, no fresh towels are anything until I went to the front desk to complain. I should have received a discount or a comp, I received an apology. When I got back to my room, there was fresh towels on the counter nothing in bathroom and the dirty towels, tray and glasses was still in the room. If you can take the time to put it on the counter in the kitchen area why not clean the room? I have never seen such unorganization this was my daughters 12th Birthday celebration

Plussat: Decor, Happy Hour & Breakfast! Also appreciate full length mirror in the room! ! Embassy suites is second to none!

Miinukset: Nothing at all!

Plussat: The hotel was beautiful but I got Injured due to the handicap bench in the shower losing its screws. I fell on the shower floor injuring myself. The manager has not returned my calls. I guess its time to hire an attorney.

Plussat: Room was close to the back entrance so I didn't always need to pass through the lobby.

Miinukset: They charge for parking which is weird because there is a huge car park surrounding the building. It's simply another way for them to extract additional $$ from already paying cusomters. And you can park on the street for free. So...I did.

Miinukset: Really did not like the $12 fee to park my car myself in an outside lot. Over the top greedy. Won't stay here again because of it.

Plussat: Proximity to Magic Mountain

Miinukset: No bathroom fan in our room.Shower steam clouded up mirror in the kitchenette and had to use common toilet to prevent odor from lingering. Shower was clogged and did not drain at all originally. After maintenance came to fix it, it drained SLOWLY.

Plussat: Nice place! A rather good breakfast buffet, and WiFi was pleasantly easy to get into--not like the hoops you have to jump through for logins in a lot of places I've stayed. Room was clean, comfortable, and nicely laid out.

Miinukset: Parking is pretty tight, but geometry being what it is I don't know what they could do about that. Either wider and fewer spots (and not have enough parking) or narrower and more spots (and risk dings). But only minor inconvenience overall.

Plussat: Service

Plussat: The supreme hospitality of the front desk staff, the generous service overall. Nice place to hang out with family, play cards downstairs in the dining area. The hot beverage/snacks always available. Managed very well.

Miinukset: Parking was soo bad I had to park on the street all the parking stalls were for compacts??? No room for a regular sized truck tried to park in a stall but couldn't even open my door to get out!!! The smallest Hilton room Ive ever been in no closet !!! cancelled my remaining nights there

Plussat: Very noisy

Miinukset: The AC and heater are too noisy

Plussat: Completely remodeled room was gorgeous Bed was very comfortable

Miinukset: Soundproofing-TV in next room woke me early. Also heard voices in the hall too clearly. Duvet- Too hot with it on, too cold with it off. Just give me a sheet, a blanket and a light bedspread (that you can wash).

Plussat: The staff was great and breakfast was very good room was nice and clean

Miinukset: The room was very small with no microwave and bed wasn't that comfortable

Plussat: Convenient location near restaurants and shopping as well as Magic Mountain. Facility is very clean and staff is very friendly and the service was great.

Miinukset: Bed was a bit too hard.

Plussat: Nice breakfast. Convenient location. Clean.

Miinukset: The rooms are a bit cramped and the bed was very uncomfortable- Had back pain throughout my stay because of it.

Plussat: The staff is very nice.

Miinukset: The hotel overbooked so there wasn't enough parking and no place to sit at breakfast. They have tried to make two parking spaces where there should only be one.The spaces are 5 1/2 feet. I spent the night worrying my car was going to get dented:(

Plussat: Staff was really friendly and location

Miinukset: Room and bathroom seemed a little small compared most rooms we stay in

Plussat: The room was spacious and spotless clean! The location of the hotel was conveniently located next to restaurants, stores, the highway, and only five miles from Six Flags! The breakfast was also very delicious!

Miinukset: The cleaning crew came early, like 6am, we were still sleeping and it was unexpected.

Plussat: breakfast was good both days......

Miinukset: perhaps toaster could be updated

Plussat: Staff was nice, cookies and coffee in the lobby 24/7!! Breakfast had a lot of options including eggs, omelets,waffles etc. The rooms are redone, very nice. The pool was great, super clean and heated!! Very good experience!

Plussat: Clean and affordable.

Miinukset: Can occasionally hear rooms to side and above.

Plussat: The breakfast was great!

Plussat: wonderful

Miinukset: price was too high for size of room

Plussat: Location was ideal and in a quiet location, only a few miles from Six Flags. Typical hot/cold breakfast selection, a lot of variety. Friendly and helpful staff.

Miinukset: Room cleanliness could've been a little better. Saw a couple of roaches in my bathroom the morning I was checking out, that being said I was on the ground floor.

Plussat: The free continental breakfast was really good and consistent, staff were very nice and helpful, maids always did a great job cleaning our room daily, beds are comfortable, heated pool, and close to Six Flags Magic Mountain

Miinukset: Parking lot was small and always limited on space

Plussat: Generous breakfast

Plussat: Breakfast

Miinukset: Very poor parking...not enough & very small. Had to park at hotel next door. Room decor was dreary. Fan in bathroom was very loud & enoying. I have stayed at many Marriott properties & worked for Marriott many yrs ago. This property is not up to the standard I've enjoyed in the past. It was definitely not worth the money we paid. Come on Marriott, you can do better.

Plussat: It was clean and the location was great.

Miinukset: No

Plussat: Breakfast was AMAZING

Plussat: This location is convenient to good eating paces, is affordable and comfortable.

Plussat: Close to six flags mountain! Shuttle to six flags... Very nice and friendly employees..

Miinukset: Apparently, nothing!

Plussat: Very clean , great location for six flags ! Breakfast was excellent too.

Plussat: Easy in and out. Housekeeping very accommodating

Plussat: Great location!!!!

Plussat: Exceptional location, short distance from magic mountain (you could see parts of it from the hotel entrance). Fast, friendly shuttle service to/from the park. Extremely friendly staff at front desk, hotel restaurant, and cleaning services. Very clean, spacious rooms. Quiet, and cozy. Walking distance to a few locations if desired. Will definitely rebook my stay here. Can’t wait to return

Miinukset: There are no complaints from me.

Plussat: Fast check-in and relatively quiet rooms

Miinukset: Freeway noise and expensive extra cost breakfast will keep me staying at HEI next trip.

Plussat: Clean, easy to find

Miinukset: Close to freeway so noise was issue. Have to pay extra for breakfast

Plussat: Location was so convenient as we were going to Six Flags. Hotel was very clean and quiet. Front desk staff was friendly and helpful too.

Plussat: I love everything from it it was such an amazing experience staff was really friendly and everything was so clean and fancy. Will definitely come back again!

Plussat: The shuttle was great to get to Magic Mountain and back. The breakfast was not very good, but staff was nice

Plussat: The room was great. The bed and pillows were more comfortable than other hotels I've stayed at. The staff is all extremely helpful and friendly. The breakfast was an amazing value included with our room.

Miinukset: The hot tub had so much chlorine that my husband and I couldn't be in there for long without it hurting our eyes. That was really the only negative.

Plussat: The staff was very friendly and the driver was courteous.

Miinukset: It was a little pricey but you get whats you pay for right by the Six Flags is what I wanted and the shuttle was great.

Plussat: adequate

Miinukset: untidy façade to hotel, unkept parking area. ragged drapes at windows facing parking lot. cramped reception area. I realise that the décor is most likely modern but dark gray paint, gray blinds and gray sofa are downright menacing to me.

Plussat: Excellent breakfast items and convenient location. The room was very quiet, clean and comfortable.

Plussat: Breakfast was warm ,tasty ,fresh banana & apple. Had milk and butter which wasn’t provided at the other place I stayed the night before. Plenty of room in breakfast room to accommodate guests when it was busy. Staff was helpful.

Miinukset: Didn’t have Hallmark Channel on TV.

Plussat: Customer service was friendly even then they couldnt resolve my issue. They kindly canceled my reservation.

Miinukset: Hotel computers were down to check me in for the first 30 minutes of arrival. No parking left.

Plussat: Cleanliness and food

Miinukset: Parking was $20 a day

Plussat: Hotel staff was great !

Miinukset: No

Plussat: Very very clean property!

Plussat: Location

Miinukset: Hotel is under construction that starts at 8am.could have pushed it to 10am

Plussat: Staff were friendly. Location is convenient for onward travel. A few diners nearby.

Miinukset: The hotel is a little run-down, with refurbishment going on. Ventilation system is old and slightly noisy at times. Breakfast was very basic.

Plussat: Proximity to meeting location

Miinukset: Plumbing was water saving mandated substandard.

Plussat: The breakfast was delicious, they defenetly had a variety to choose from. The room was very spacious and the beds were amazing and dont get me started on the bathroom. It was just perfect.

Plussat: How well kept and clean it was.

Miinukset: The front desk representative did not give me a check out receipt when leaving. Since she was on the phone she waved me off. I like to keep note of my spendings and did nit like that. She told me I did not have to check out.

Plussat: Great comfy bed and HBO

Miinukset: That I couldn’t stay longer....

Plussat: It was very comfortable and the location was good. Close to restaurants and gas.

Miinukset: The breakfast could use some Coffee Mate vs the powder stuff and maybe add bacon and eggs to the breakfast. Also there wasn't much of a selection of fruit.

Plussat: Location was perfect. Will come back again soon

Miinukset: Everything was good

Plussat: The room was very clean.

Miinukset: The parking situation was very tight. I don't like dings on my car.

Plussat: When we pulled up and checked in we were very pleased with th whole thing. And was actually excited about finally finding a place where we can go once a month to escape and spend time together for the price and location it was great.

Miinukset: We had ticks in the bed!! My husband got bitten 3 place on his hand that caused a massive swollen top hand. We have pictures and videos of the room.

Plussat: Staff

Miinukset: Minimum breakfast

Plussat: Hotel ok for one night.

Miinukset: There was a chewing gum left in the trash bin. The matress was too soft.

Plussat: Everything was excellent

Miinukset: There's nothing I disliked !

Miinukset: the AC did not work, it was hard to sleep

Plussat: VERY APPEALING. WONDERFUL STAFF. BREAKFAST SMELLED WONDERFUL!

Miinukset: THE WIFI ONLY LASTED FOR 10 MINUTES BEFORE WE HAD TO SIGN ON AGAIN. THIS HAPPENED CONTINOUSLY SO WE DID NOT USE WIFI

Plussat: Convenient

Miinukset: Breakfast

Plussat: This place the only own with rooms available

Miinukset: No comment...

Plussat: Bed was really comfortable and room was at a perfect temperature

Plussat: Quiet peaceful. The staff was nice. I would defined stay again.

Miinukset: Nothing really stands out.

Plussat: Comfortable and pleasant

Miinukset: Location

Plussat: I wouldn't stay here again. I'd get a hotel nicer and closer to Six Flags for $10 more. Not a complete "dive" but I can't recommend it either.

Miinukset: Small rooms. Thin walls ... could hear everything in the next room over. Tiny main hallway. Small parking spaces and lot.

Plussat: Location was good for what I needed. Quiet neighborhood.

Miinukset: Breakfast was very limited. Room needed side lamps instead of bright ceiling lights.

Plussat: Quiet location at night (no traffic noise or noisy people). Not too far from an espresso joint like Bodi or Starbucks, although it's driving not walking distance. Bed was comfortable. Simple room, pretty much what I expected. Worked well for me.

Miinukset: Walls a bit thin … neighbor cranked up tv one evening but within a half hour or so, it was turned down. Don't know why, but I suspect the management or the other neighbor requested it. I suspect it was the management. Thanks to them, if so.

Plussat: Good water pressure in shower.

Miinukset: Paper thin walls/doors. Ridiculously small parking spaces. Hair on sheets and towels. Anemic air conditioning.

Plussat: have stayed here often when in Southern California

Plussat: Location

Miinukset: Had to leave a day early, due to illness and no REFUND OR credit for extra night stay: Prepay 3 nights only used 2. NO UNDERSTANDING of an emergency.

Plussat: comfortable bed

Miinukset: carpet on floors slipped a lot wearing socks on wood floors

Plussat: Clean & comfortable

Miinukset: Staff is to serious...

Plussat: The hotel was near Valkarta, the best Latin market ever!

Miinukset: Seriously the most uncomfortable bed I have ever slept on! Even my elbows ached in the morning! And the pillows? :(

Plussat: The check in was fast, we asked for a bottom floor room and we got it with a parking right in front of our room. Also, breakfast was awesome!!! Everything tasted beautifully and for the price that we got it for, was amazing. The stafff was friendly and were satisfied with our one day stay. We will surely be coming again.

Plussat: The distance from six flags wasn’t far at all it was awesome.

Miinukset: Only one blanket in the room during winter. Would’ve been nice to have two.

Plussat: How clean & spacious it was!

Plussat: spacious

Plussat: Staff were very courteous

Miinukset: Location was very close to the freeway lots n lots of trucks. Noise

Plussat: Breakfast

Miinukset: Very noisy.

Plussat: the yard

Miinukset: The floor at the entrance of our room (133) was puffing up, one can trip and fall if not careful.

Plussat: Staff, breakfast included

Miinukset: Walls were paper thin, could hear neighbors talking

Plussat: Absolutely nothing.

Miinukset: The staff was incredibly rude. There was mold throughout the bathroom. Sheets were dirty. The entire stay was the worst I've EVER had.

Plussat: Interesting pancake machine

Plussat: Updated flooring, good breakfast and friendly staff made the difference in thia aging motel. The pool area was very nice and hot tub was hot.

Miinukset: There are better offerings in the area, or right next door, for a similar price. This hotel is more like a motel with outdoor corridors. The staff takes pride in their work and it shows.

Miinukset: Everything was great except for the hot water in the shower, it was not very warm.