Santa Clarita hotellia

Plussat: The staff were pleasant

Miinukset: The lobby and breakfast room were cold in the morning which is not what you want when tired and looking for a comfortable breakfast Styrofoam plates, really? Pillows not comfortable I paid much less at the Best Western in Woodland Hills and had a much more comfortable stay.

Plussat: The friendly staff especially at breakfast. They were very helpful.

Miinukset: Eggs were dried out. Meat options lacked quality. I had oatmeal and a smoothie. Coffee was decent.

Plussat: Room size, and breakfast options

Miinukset: Not apply :)

Plussat: Spacious rooms. Enough space for us when we travel with our 3 grown children.

Miinukset: Signs for the door was confusing. Had to read the small print to know they both said don’t clean the room. Usually one side yes the other no.

Plussat: Location, clean, size of room, free breakfast helpful staff.

Plussat: Great selection at breakfast.

Miinukset: The queen bed in one of the rooms in the 2 bedroom suite made a lot of noise everytime we moved. It woke me up a few times.

Plussat: The breakfast was fantastic. We were very impressed!

Miinukset: 1. The hallways did not smell good. It was very offputting. 2. I called down to ask for more shampoo. It never arrived. 3. Requested rooms together and was not accommodated. 4. Sofa pull out bed was extremely uncomfortable and not made.

Plussat: Front desk assoc

Miinukset: Hallways

Plussat: they have their own Coral Reef, staff friendliness, all inclusive, great kids club

Miinukset: the food lacked a little more flair in the buffet.

Plussat: I liked the ease of checking into and out of the hotel and the many amenities available.

Plussat: Our room was spacious and easily fit all of us. The location was excellent and the breakfast was great.

Miinukset: Pull out couch mattress was not comfy at all, you could feel every spring . I felt bad that my teenage brother had to sleep on it.

Plussat: Waldo was excellent inhelping us get our lost iphone charger back we left overnight. He dealt with housekeeping, found it and had to at front desk when we came back 2 days later. So thrilled with his concern and service.

Miinukset: NONE

Plussat: Everything was exelent

Miinukset: Taxes in the bill , for each day was to much money !!! In a single day

Plussat: Friendly and obliging. Changed our room per our request. No additional charge.

Miinukset: All was fine

Plussat: Upon entrance the staff greeted us leaving us feeling very welcomed! We were taken care of right aw was away and shown our room. The room was very clean and even smelled good. I truly recommend this hotel.

Miinukset: No breakfast offered

Plussat: Location

Miinukset: 3 attempts to get in the room when we arrived after driving 15 hours. Bathtub stopper and cold/hot water knob issues.

Plussat: Great location for coming to six flags, hotel was clean, very nice

Miinukset: Breakfast wasn’t included in price which wasn’t low at all

Plussat: Soap,cleanliness, water in the lobby, the avocado toast at the deli

Miinukset: no

Plussat: I stayed here with 2 small kids. The room was clean and comfortable, with a small fridge and microwave. Coffee machine and coffee refilled each day. Nice clean and spacious bathroom. Very close to Six Flags. Stores and restaurants in short driving distance. Starbucks at the lobby and also possibility to buy snacks and drinks. Shuttle to six flags.

Miinukset: Nothing in walking distance, so a car is needed, but otherwise we enjoyed our stay. It's not cheap, but comparable to similar hotels in the area.

Plussat: Exceptional in all respects.

Miinukset: Nothing.

Plussat: Nice clean property! Great staff, felt very safe the entire time. The restaurant and bar are decently priced, you can order drinks at the bar and take them to the pool. Beds are very comfy. It was a $6-8 uber ride to and from six flags (benefits you don’t have to pay for parking and you picked up and dropped off right in the front)

Miinukset: Nothing! Everything was great

Plussat: I liked the place in general its was good, Magic Mountain is an easy five minutes away.

Miinukset: The lack of continental breakfast or free breakfast is what will keep me from returning.

Plussat: Our favorite part was the customer service and the clean rooms. It always smells so nice there. It's like a vacation inside our vacation.

Plussat: Nothing

Miinukset: The shower and sink faucets dropped all night, the AC made a screeching noise every time it kicked on, conditioner bottle was empty in the shower, one bath towel, the bathroom door is extremely heavy and cumbersome to open and close, the pool and hot tub had a horrendous amount of chlorine in it. No room service! And all of this for $190 a night! I needed to stay another night and they tell me unfortunately we’re booked up.

Plussat: Good was comfortable and I like having to separate living area.

Miinukset: Poor lighting in the bathroom. Made it difficult applying make up.

Plussat: The hotel is across from Magic Mountain and super easy to get to. The Manager’s Reception had better offerings than other Embassy Suites. My kids loved the gummy bears. The hot tub and pool were great to use after a long day at the park.

Miinukset: Parking was extra and for the area, It should be free.

Plussat: nice views and breakfast

Miinukset: shower was awkward

Plussat: I enjoyed the breakfast with an omelet bar, happy hour, being able to play at the pool and hot tub, outdoor dining, kids big size game of Jenga and Big size Connect 4.

Miinukset: We were given a room with an ugly view and the room was on top of the guest check in.

Plussat: Buffet style. Food could have been replenished every hour because food wasn't available.

Miinukset: Money hold on card. Instead of letting us pay for the room the day of arrival

Plussat: Breakfast and the evening snacks were a great bonus for the money.

Plussat: Free drinks after 5:30 pm, it was really cool to have that type of service. We really enjoyed that aspect of the time there. Thank you for the amazing service

Miinukset: We rarely have a lot of down time to relax so it would have been nice to have extended pool and jacuzzi time. I believe they closed at 9 or 10 pm.

Plussat: Our room was remodeled nicely and the bed was very comfortable. The staff that served breakfast was awesome. Breakfast included was wonderful. Housekeeping was super helpful.

Miinukset: All the glass windows were filthy dirty. The main lobby area needs a makeover. The hotel smelled horrible of perfume that gave me a headache. The hallways were dark and hot. The linens and towels smelled of scented laundry soap that gave me a headache also.

Plussat: Everyrhing was so clean and tidy! Staff was amazing. The breakfast was delicious!

Miinukset: Nothing!

Plussat: Nice sized rooms, complimentary happy hour for adults and snacks for kids, excellent location for Six Flags with a free shuttle service provided to and from.

Plussat: Decor, Happy Hour & Breakfast! Also appreciate full length mirror in the room! ! Embassy suites is second to none!

Miinukset: Nothing at all!

Plussat: Room was close to the back entrance so I didn't always need to pass through the lobby.

Miinukset: They charge for parking which is weird because there is a huge car park surrounding the building. It's simply another way for them to extract additional $$ from already paying cusomters. And you can park on the street for free. So...I did.

Miinukset: Wasn't able to book through Marriott's website. Had to book through booking.com, not sure if it will affect my points totals or night stays. When trying to relay to desk that NONE of the Marriott locations are showing up on the website he just disregarded it like that is not an issue. Or he would follow up. When I tried to get a late check-out the next day I was told they were already "TAKEN" whatever that means. Considering I didn't get to the room until 12am from being at the hospital with a friend, and I am an elite member they probably could have added an extra hour? That's the whole reason I stayed there...I learned to call next time, the second night I didn't as I was in town TWO days I stayed at the HYATT...where a late check out wasn't a problem. There are plenty of other hotels close by the hospital, next time I will call the hotel to make sure it wasn't such an issue.

Plussat: the wifi and the breakfast

Plussat: Bed was great

Plussat: Very clean and the pool is very nice

Plussat: Room is clean.Bed/pillows are super comfortable.We slept like babies in all 3 nights.Breakfast was awesome.People in the breakfast area, desk , housekeeping are all friendly and helpful.The location of the hotel is 5 minutes away from Six Flags.The hotel is in a very good neighborhood.

Miinukset: Nothing.They are doing a good job.

Plussat: The most thing we liked here is the location very close to six flags. the room was spacious and clean. breakfast was good too.

Plussat: Pool, very nice staff, location.

Miinukset: The breakfast area was a bit small and crowded. Breakfast ok but nothing special. Found it a bit expensive all in all, not the best value for money.

Plussat: Staff was nice, cookies and coffee in the lobby 24/7!! Breakfast had a lot of options including eggs, omelets,waffles etc. The rooms are redone, very nice. The pool was great, super clean and heated!! Very good experience!

Miinukset: That the weekday breakfast ended at 9:30 instead of 10.

Plussat: Actually, I love to stay there, the Room Very clean, the bathroom super clean. And the staff also nice and helpful

Miinukset: I felt disappointed because one staff said that, it is ok to leave our luggages ( cause we want to go to down town LA for 3 night) by the time we want to leave, the staff said, she can not allowed it. If they said it before, my friend can keep the lugagages for us, and it’s too late to ask them. So we go to with a lot of luggages. Others than that, everything is excellent

Plussat: Location. Fast check in. Complimentary cookies. Complimentary breakfast. Clean. Nice pool area. Comfy room. Great value.

Plussat: It was clean and the location was great.

Miinukset: No

Plussat: Was perfect, room was clean and parking was close.

Plussat: The breakfast was excellent. Great variety.

Plussat: All expect breakfast

Miinukset: Breakfast because we were 4 of us and got breakfast only for 2 and was no where mentioned when booking. Should be stated somewhere when booking

Plussat: Handicap friendly. Comfortable stay.

Miinukset: Not good service when we had to be moved for breakfast to a horrible room due to filming and being told to be quiet. Breakfast was bad. I think other clients would have got some money back. Problem with an unwanted visitor that should have been dealt with by management/police in the pool area quicker! Had to pay for parking and they charged us twice!

Plussat: The hotel itself is very nice, the finishes inside and view and location. The breakfast is good and our server there was excellent. The doorman was friendly and helpful.

Miinukset: It was dirty. The bathrooms in the lobby looked like a gas station bathroom there was no soap in the dispensers. The customer service at the front desk and bar was awful, we sat at the bar in the lobby for 10 minutes and were never even greeted let alone served. The parking is not included in the cost of the room. The room was dirty, hairs in the tub etc. No one answered the phone when we called down to the lobby twice for more towels and blankets. There were several weddings and there were people yelling drunkenly after midnight both nights, in the hallways and rooms.

Plussat: I enjoyed this Hyatt very much you make me feel like part of the family and very caring . thank you CH

Miinukset: Nothing about the place. Just my Fibromyalgia was bad I didn't have my medication .

Plussat: The front desk staff was fantastic! I think the staff member who checked us in was named Trevor. He had wonderful energy, was incredibly kind, and made us feel welcome immediately.

Miinukset: There was a silverfish in our shower, which was a little gross, but the bathroom appeared clean otherwise. We couldn't really enjoy our veranda because someone was smoking cigars below it, but that wasn't the hotel's fault.

Plussat: Lovely hotel and the staff was very attentive.

Miinukset: One waitress was crabby and served me sour milk when I asked for coconut milk. All of the other staff were very friendly.

Plussat: The hotel lay out and the staff

Miinukset: The pool was dated and very warm

Plussat: Clean

Plussat: It was so nice and fancy. And the staff was very friendly.

Miinukset: Nope.

Plussat: The shuttle driver’s smile when I walked in the doors, and, after a Long trip, walking into my room with the smell of CLEANLINESS! The A.M. staff were very nice with big, genuine smiles as I walked up to check out. :)

Miinukset: The evening staff was not very welcoming when I chk’d in, except for the shuttle driver, HE gave me a friendly smile of welcome when I walked in. Also, after carrying my heavy bags up the second floor, my key wouldn’t work to my room...pret

Miinukset: Clean, friendly and helpful staff.

Plussat: Perfect location to explore Six Flags. Nice, new, clean hotel rooms. Nice pool. Breakfast uses real plates and silverware, no plastic garbage.

Miinukset: Wifi/Internet slow and unstable.

Plussat: Location was excellent!

Miinukset: Everything was great.

Plussat: Location

Miinukset: Nothing

Plussat: The rooms are very clean. And the beds were super comfy.

Miinukset: You have to pay for breakfast it's not included. We ate elsewhere.

Plussat: The staff was so friendly and the hotel was super clean!!!! I didn’t get to eat at the restaurant but the food smelled delicious. The location is prime! I will be back!

Plussat: Excellent hotel and minutes away from Six Flags which is why we stayed there. The staff are super friendly and the room was very spacious, clean and comfortable. There was also a Gas Station and McDonalds right outside the hotel.

Miinukset: If you aren't going to Six Flags, there isn't much in the immediate area.

Miinukset: There was no fan in the restroom.

Plussat: The staff were always attentive and responsive.

Miinukset: I honestly can’t think of anything I didn’t like.

Plussat: The bed (& pillow selection) was very comfortable & the room was much more spacious than I had assumed.

Miinukset: The frozen dinner I bought from the "pantry" was not good at all... maybe include some better frozen dinners.

Plussat: bed

Miinukset: pillows

Plussat: Service

Plussat: Place and staff were very good

Miinukset: Air conditioning unit was very loud all night and blowing right at the bed.

Plussat: Completely remodeled room was gorgeous Bed was very comfortable

Miinukset: Soundproofing-TV in next room woke me early. Also heard voices in the hall too clearly. Duvet- Too hot with it on, too cold with it off. Just give me a sheet, a blanket and a light bedspread (that you can wash).

Plussat: Very clean . Good breakfast

Miinukset: Very small room. Noisy AC system.

Plussat: Lovely staff, nice comfortable rooms,great pool and hot tub, very nice complimentary coffee Would definitely recommend

Miinukset: Nothing

Plussat: Free breakfast makes it great for extended stays, and there is a wide variety to choose from so there is something for adults and children. Close proximity to stores/restaurants, friendly staff, comfotable beds, decent sized rooms.

Miinukset: Parking is a challenge. It seems like the parking lot isnot big enough to accomidate the number of guests. While there are compact spots, most of the cars I saw were family sized (SUVs & Vans) which dont fit in those spots. Also, whatever maintenance team they had took up at leadt 8 spots for 3 cars. They need designated maintenance vehicle parking so guests can park in those spots. I also wrote to the hotel ahead of time (3 weeks minimally) requesting ground room, late check out, accomidations as I was traveling with children diagnosed with autism. I did not want them bothering other guests. I never received communication ahead of time as indicated through the website. Not sure if that was the hotel, or if that was booking.com.

Plussat: Extra friendly staff made this hotel a great place to stay along with the convenient location, clean rooms, comfortable beds and good value it was a perfect place to stay! :-)

Plussat: Should have slept on floor wood have been more comfortable,, room 300

Miinukset: The bed

Plussat: Visit was GREAT!

Miinukset: Staff was very friendly and helpful

Plussat: Bed was very comfortable. Hotel was recently remodeled and looked great! Very clean!

Miinukset: Clean staff was excellent and very modern looking

Plussat: I liked the cleanliness

Miinukset: Breakfast had limited options

Plussat: It was amazing!

Plussat: Staff is very supportive. Specifically, our request for a 2:00pm check out time instead of 12:00pm was granted.

Miinukset: The thermostat in the room wasn't functioning properly or precisely.

Plussat: Customer service was friendly even then they couldnt resolve my issue. They kindly canceled my reservation.

Miinukset: Hotel computers were down to check me in for the first 30 minutes of arrival. No parking left.

Plussat: Recently remodeled and the decor was sleek, modern, and very welcoming.

Miinukset: nothing

Plussat: Great location near six flags, great hotel for families.

Miinukset: The carpet in our room, was a little wore and had a wired smell.

Plussat: Great location next to a Denny’s and best of all free breakfast. They even had complimentary snacks...

Miinukset: Everything was great nothing bad about the hotel!!!!

Plussat: Everything

Miinukset: None

Plussat: Location, breakfast

Miinukset: Smoking smell in the room

Plussat: Hotel staff was great !

Miinukset: No

Plussat: Location

Miinukset: Hotel is under construction that starts at 8am.could have pushed it to 10am

Plussat: Nice property, friendly staff, good breakfast and it’s literally 3 minutes away from six flags.

Plussat: I loved how elegant the rooms looked and it was really affordable. And the delicious free breakfast :)

Miinukset: I would recommend expanding the parking lot. Had trouble finding a parking spot and I didn’t feel comfortable parking my car at the Denny’s.

Plussat: It was clean and a good value

Miinukset: The beds were a bit firm for my liking. Wished it was closer to Six Flags Magic Mountain but that’s of no fault to the property.

Plussat: it has HBO and other movie channles

Miinukset: they should serve breakfast scramble eggs sausages bacon .for the hotel prices they hould serve real breakfast

Plussat: Wonderful location, facilities and especially staff

Miinukset: Pool is a bit close to a busy road - the road can’t be moved but maybe some screening could be provided

Plussat: The breakfast was efficient and clean. The rooms are well managed. The staff are diligent and friendly.

Miinukset: The facilities are older, and not sound-proof. The soda machine ran out of water, and wasn't refilled during the week I was there.

Plussat: The room was very clean.

Miinukset: The parking situation was very tight. I don't like dings on my car.

Plussat: The bed was cozy and staff we're nice thank you

Miinukset: Everything was good

Plussat: Alot of the rooms lights didn't work and the bathroom door was broken it didn't lock I told staff but they didn't fix it...

Miinukset: Alot of the rooms lights didn't work and the bathroom door was broken it didn't lock I told staff but they didn't fix it...

Miinukset: the AC did not work, it was hard to sleep

Plussat: Love this hotel. Especially the staff. Simply the best

Miinukset: Location of pool

Plussat: Clean inside.

Miinukset: The toilet didn't flush very well.

Plussat: This place the only own with rooms available

Miinukset: No comment...

Plussat: Nice location for a one night stay on our way to San Diego. Nice motel, clean, calm, nice pool and jacuzzi. Friendly staff.

Plussat: The check in was fast, we asked for a bottom floor room and we got it with a parking right in front of our room. Also, breakfast was awesome!!! Everything tasted beautifully and for the price that we got it for, was amazing. The stafff was friendly and were satisfied with our one day stay. We will surely be coming again.

Plussat: The distance from six flags wasn’t far at all it was awesome.

Miinukset: Only one blanket in the room during winter. Would’ve been nice to have two.

Plussat: How clean & spacious it was!

Plussat: spacious

Plussat: Staff were very courteous

Miinukset: Location was very close to the freeway lots n lots of trucks. Noise

Plussat: Breakfast

Miinukset: Very noisy.

Plussat: the yard

Miinukset: The floor at the entrance of our room (133) was puffing up, one can trip and fall if not careful.

Plussat: Staff, breakfast included

Miinukset: Walls were paper thin, could hear neighbors talking

Plussat: Absolutely nothing.

Miinukset: The staff was incredibly rude. There was mold throughout the bathroom. Sheets were dirty. The entire stay was the worst I've EVER had.

Plussat: Interesting pancake machine

Plussat: Updated flooring, good breakfast and friendly staff made the difference in thia aging motel. The pool area was very nice and hot tub was hot.

Miinukset: There are better offerings in the area, or right next door, for a similar price. This hotel is more like a motel with outdoor corridors. The staff takes pride in their work and it shows.

Miinukset: Everything was great except for the hot water in the shower, it was not very warm.

Plussat: I didnot have breakfast because it was over at 9 and they would not go get me a muffin or cereal

Miinukset: The pictures on the internet where deceiving. The pool was dirty with leaves, dust and dead bugs needed to be clean with the net at least 2's a day by staff when you have guest. duh

Plussat: have stayed here often when in Southern California

Plussat: The bed was nice, and plenty soft. The area was quieter than I expected. The room had a nice big mirror. Hard floor instead of carpeting was interesting and okay. Front desk was very nice. Continental breakfast was good, but small eat area.

Miinukset: Air conditioner was very noisy. Too noisy for me to sleep with it on, but the room got hot enough that I had trouble sleeping with it off.

Plussat: Nothing

Miinukset: The hotel was not clean. One person in our group got bites from bed bugs. We made a complaint before leaving and have not yet heard from manager Bharat Patel. I would not recommend this hotel and in fact buyer beware.

Miinukset: The free, included breakfast was a joke! Didn't have much of anything to eat and what was available, like corn flakes, was generic, ancient kind. One morning Eggo waffles were set out to dry and get hard. We ended up eating breakfast elsewhere each day.

Plussat: It was over all comfortable especially the bed and the jacuzzi

Plussat: The staff was kind and helpful.

Miinukset: The TV quit working on day 3 of 4 The rooms weren’t insulated and I could hear EVERYTHING in the next room. The A/C wasn’t working efficiently The maid didn’t leave coffee in my room

Plussat: I didnt eat it. So basic that it felt like breakfast at a 711

Miinukset: Prepackaged food

Plussat: Nice bed staff was nice

Plussat: Staff was super friendly. The area is quiet and nice. The room was roomy and comfortable.

Miinukset: There was no plug on the bathtub. The hotel was a bit dated. The breakfast was very bare-bones.

Plussat: Liked the floors aren’t carpet. Bed was comfy. Shower was nice and hot.

Miinukset: There were workers in the morning playing music loudly and talking loudly. I thought it was pretty rude. We had a late night and since checkout wasn’t til 11 I thought we’d sleep in. Didn’t happen.

Miinukset: AC/Heater fan could not be controlled as fast as high / low