Smyrna hotellia

Plussat: Room was nice & bed & pillows comfortable.

Miinukset: We did not get in till 6:40pm. Looking forward to dinner there. Everything was basically gone. Didn't realize they allow dogs there. I am personally not a fan of dogs. Elevator smelled of dogs. Don't want to be in a elevator w dogs. Don't want dogs smelling me. Don't want to watch dogs on the green area going to the bathroom. Lobby could of been nicer & cleaner. Front window were dirty & made rest of Lobby feel not clean.

Plussat: We had a two-room suite, which was very spacious and clean. The bed was comfortable. We enjoyed the free hot breakfast, and the staff was very friendly.

Miinukset: At first, we didn't realize that we could go down to the light past Ruby Tuesday's and come back into the hotel parking lot, so we tried to turn directly into the lot - across traffic - which took quite some time. The a/c units were under the windows and extremely noisy. It also made the rooms smell like mildew - which affected our allergies. The rooms weren't very soundproofed either - we could hear doors slamming, people talking in the hall, etc.

Plussat: Clean, nice decor, friendly staff, nice amenities

Miinukset: Beds were too soft - woke up with a backache

Plussat: VERY NICE hotel with all the bells and whistles and a great price.Walking distance to restaurants . Close proximity to concert venue and soon to be Close to Atlanta Braves new stadium

Plussat: Almost everything was good. Clean hotel. Housekeeping did a good job every day. Breakfast is fantastic. Amenities were above average for a 3 star hotel. I had many special requests that were generally well met.

Miinukset: Under the beds was disgusting. It was clear that they had not been cleaned in some time. This was the only place in the hotel that wasn't spotless. I couldn't get 2 pm checkout even as a rewards member.

Plussat: Comfy. Very close to SunTrust field

Miinukset: Check in could have been easier. I used the online check in but still had to wait in line for a while to get my room.

Plussat: The separate sitting area with the fridge and microwave was very convenient.

Miinukset: Surround the hotel was major construction that would go on day and night. Getting around was difficult. Also, the walls were thin. Every time anyone left there room and their door slammed it sounded like it was in our room.

Plussat: Our second time staying at this hotel while visiting family, the rooms are very nice and comfortable. We enjoy the hotel and would anticipate staying there again in the future

Miinukset: Wedding party on Saturday night meant people were running up and down the halls until late. Hotel should have done more to curb the noise. Pool was closed even though it was 80+ degrees outside.

Plussat: Friendly staff.

Miinukset: Price did not include breakfast, and should have.

Miinukset: Breakfast buffet unattended, food cold, enpty dishes, no butter, etc. Need one individual to monitor constantly. Short staff, overwhelmed but pleasant.

Plussat: PLENTY OF ROOM, PRICE WAS EXCEPTIONAL FOR THE VALUE

Plussat: The location and price are perfect. Loved the decor and homey feeling of the place. Staff was super friendly, helpful, and courteous. Parking is monitored, no one other than guests and police are in the lot. Beautiful hilltop view of the street below. Lots of familiar restaurants in walking distance.

Miinukset: The pillows were too soft and flat. There also seems to be a mold problem that needs attention. There was mold on the window curtains from moisture created by the AC unit. The pool was out of service my entire stay. I picked this place because of the location and the indoor pool.

Plussat: Two miles from work.

Miinukset: Furniture, floors and elevator was dirty. Breakfast was bad!!! Not a good stay for business.

Plussat: The room was comfortable and the desk clerk was very accommodating.

Miinukset: I found a few hairs in undesirable locations upon first inspection, ie bath tub and bedding.

Plussat: Too many small maintenance items not attende to

Miinukset: Door lock not working, loose door handle, toilet seat, hole in wall(small) not repaired

Plussat: Very clean rooms. Nice hot breakfast. Nice, helpful staff

Miinukset: Was charged an additional $30 and I have no idea why?

Plussat: The room was comfortable

Miinukset: Bathroom was ridiculously small. Definitely should have had a sliding door instead of a swing door.

Plussat: The rooms are spacious and clean

Miinukset: It took all that I had not to walk away from this hotel the first day my husband and I walked in. The front lobby smelled like a wet urine mop, and proceeded to smell the same the entire stay. I requested a quiet room, and it was anything but quiet. We were placed on the side of the hotel to the busiest part of the highway outside, and had an AC unit in the room that rattled, squeaked, and was way too lout for a good night's rest. The shower was not clean and neither were the lamps inside the room . . left over hair and lots of dust. We got this stay to relax and not have to look for a place to go and eat too. The breakfast here was ok, nothing great, and not enough seating. I would not stay here again.

Plussat: Very clean and comfortable

Miinukset: No

Plussat: More like individual apartments than a hotel makes this hotel a very nice change of pace. Rooms were large and set up well.

Miinukset: The room was terribly dirty. My dogs couldn't stop trying to eat the carpet it was so full of food from previous customers.

Plussat: It was in a great area.

Miinukset: Need new mattress.

Plussat: We like all facilities, breakfast and location.

Plussat: Location was perfect for my needs.

Miinukset: Shower was really filthy and the room had an odor. I told front desk about the dirty shower & was offered to clean it myself. The guest rep. probably realized, this wasn't the best answer to give a paying guest & attempted to come clean it himself. Smh.

Plussat: The location

Miinukset: Yes, the worn out sofa bed that was supposed to accommodate 2 sleepers. I called advising I needed space for 3 adults and one child, and was placed in a room with 1 queen and a worn out sofa bed. I am 6 months pregnant. Our stay was very uncomfortable.

Plussat: Pleasant front desk staff. Good breakfast!

Miinukset: When we arrived, police were breaking a rowdy party in one of the rooms.

Plussat: Friendly staff. Location convenience and surrounding restaurants and shopping.

Plussat: Room was very clean. The staff was helpful and very friendly.The room exceeded my expectations.

Miinukset: The parking was somewhat limited and the spaces are small. It is fine for normal cars but tight for larger vehicles such as work trucks.

Plussat: Excellent value for families traveling

Miinukset: No

Plussat: Lots of room. Kitchen.

Miinukset: Paying for the room because it was pet friendly and then paying another $100(!) for the pet fee. Your customers deserve a little more warning when it's more than $10-$15 per night (which seems to be standard in my experiences). Now, it isn't a good price.

Plussat: Loved the overall room and amenities!

Miinukset: NO.

Plussat: Other than some noises from other guests the stay was very good. We were out a bit during the day so didn't have much interactions with staff. The room was clean and comfortable.

Miinukset: They gave us the handicap room.

Plussat: It was conveniently located with access to everything. It was cleany and comfortable. We greatly enjoyed our time there and made it a home. I loved having a gym accessible. The staff was wonderful.

Miinukset: The room was a little smaller than anticipated. For being a Marriott, it seemed overpriced for that size room. I usually love all Marriotts and I was a tad disappointed. However, it was still very nice considering.

Plussat: The location and staff

Miinukset: Nothing

Plussat: Room, staff, location all very good. Clean and quiet.

Miinukset: The breakfast I got at the cafe was not hot (eggs and toast) and it was obviously the pre-packaged eggs. I just want a fresh cooked egg for breakfast. The salt and pepper shakers were also so clogged up they wouldn't dispense. So the breakfast bar was nice and clean, just needs some work on the food. A fresh smoothie option might be nice too.

Plussat: Staff was friendly, helpful and welcoming. Hotel has all facilities needed for business travelers

Miinukset: Lobby temperature was so cold I was shivering anD could not remain there to finish my meal or coffee

Plussat: It was decorated nicley

Miinukset: It was clean, decorated nicley and the staff was helpful and we would stay there again.

Plussat: Excellent value for the cost.

Miinukset: The staff werect knowledgeable about check in and there was nothing saying there was a deposit plus the room fee. Also fod was expensive and should've been included

Plussat: The shower was great!

Miinukset: The furnitures were old.

Plussat: The staff was wonderful. The beds were awesome. It's a great hotel for weddings and banquets. I have no complaints!

Miinukset: We had the view of the parking lot. The neighborhood adjacent to the hotel is a little depressed.

Plussat: Breakfast buffet is awesome! Love making waffles in the waffle grill! All the staff was incredibly helpful and friendly. I think the most friendly staff at a hotel ever. Room was clean and fresh. Bed was comfortable. AC was quiet except for a little fan noise when it kicked on. Very pleasant stay.

Miinukset: There happened to be a bunch of kids baseball teams staying there the same time I was and I think the volume of people overloaded the pool capacity. It was green and cloudy. I did see the pool people there every morning checking the levels of everything, pressure washing the pool deck, and cleaning the pool. I think there were just too many people using the pool (but one of them was not me).

Plussat: Front Desk was helpful

Miinukset: Charge was $5 more than stated for State Hotel-Motel Fee.

Plussat: Breakfast

Plussat: Need was good.

Miinukset: Hair balls on floor. Had to tweak shower to get out to work.

Plussat: When we arrived we were Hungary, no problem they had that coverd simply awesome.

Miinukset: Nothing

Plussat: The hotel was right off of the highway, so it was very convenient for my roadtrip.

Miinukset: Noise from the highway was annoying and an even louder AC unit in the room that didn't seem to do much. I would recommend requesting a room that does not face the highway to avoid this. Rooms were very outdated and felt like I was in a crappy dorm room. The location was in the more industrial part of Marietta and the only decent restaurant for dinner that was close by was an Applebee's with terrible service and bad food. As a single female traveler I didn't feel 100% safe during my stay.

Plussat: Overall it was a pleasant hotel with nice staff. The room was an average size but the bathroom area was smaller than I would prefer. I slept well, the beds were comfy and the pillows were nice too.

Miinukset: Beware of the FAKE EGGS!!!! That was the grossest thing. They look real from far away but as soon as you see them they look weird, then you say okay let's see how that taste and then you immediately spit them out. I had never experienced fake food and I will be cautious from now on of hotel breakfast foods.

Plussat: This was literally right off the interstate. The staff was nice, the room clean, and the breakfast was yummy!

Plussat: The complimentary breakfast was very good! The hotel staff was courteous and efficient.

Miinukset: We got to the hotel after 10pm and had a little trouble finding parking for a long bed crew cab truck. Much of the parking was already taken and there were some light truck/trailer combinations parked crosswise across several spots - so maybe we just hit an unusual night.

Plussat: Location

Miinukset: Air Conditioning was broke

Plussat: The bed was comfortable and the room was the perfect size.

Plussat: The staff was very friendly.

Miinukset: The room smelled like smoke, the air conditioner didn't work very well. It kept turning off and we couldn't turn it down, so it was very muggy in our room. The bathroom door had some gross splattering on it, like a spill that never got wiped off. The towel hook came off the door at some point in time and then it was never replaced or repainted. The workout room was a joke. The pictures made it look much bigger than it was. They never put clean towels in the workout room the whole 4 days I was there. The watercooler was moved away form the wall and was crooked and really gross, probably never wiped down. The pool was cloudy and didn;t look clean at all. The breakfast was spongy eggs and rubbery sausage.

Plussat: I enjoyed my stay. The staff were pleasant, professional, and very accommodating! Especially Domenique...He's absolutely the best at what he does! I must also mention that during breakfast, my children asked about an item that wasn't on the menu that morning, and the staff prepared it specifically for them! Job well done to the staff of Comfort Inn and Suites Galleria!

Plussat: Very friendly staff, cleaning crew is super nice.

Miinukset: Parking was a bit tight, but not bad at all.

Plussat: Service sucks

Plussat: It was quiet and easy access for our activities. Staff was friendly. Room was nice.

Miinukset: Carpet was worn and dirty in the hallways. Breakfast was rather lean and tasteless. 2 mornings the coffee pot was empty at 7a.m. not good for a hotel offering coffee with breakfast.

Plussat: friendly staff, clean room and in a nice location

Plussat: I have tried other places in this area, I believe this maybe the best

Plussat: Had a decent breakfast.

Miinukset: At times the room had a slight scent of body odor. Thought it was funny when we entered the room there was a hard hat perched on the top of one of the wall lamps.

Plussat: Location and cost

Miinukset: The wi-fi was terrible. We had to hot spot from our phones to keep up with our work and contacts. I checked using "Speedtest" and the result was .0145. I usually get at least 20 at other hotels.

Plussat: Friendly Staff

Plussat: Price

Miinukset: Service was nonexistant. Noone to be found checking out at 6:30 am

Plussat: The room was large.

Miinukset: Just about everything! This place was entirely over priced!

Plussat: I love the bed, and the security that this hotel has. No one can come in without a key and its 15 minutes away from downtown.

Miinukset: I didn't like the carpet and the bathtub had other phones hair in it. The kitchen didn't come with any utensil or pots.

Plussat: I got a great deal through Kayak. Should have known it was too good to be true. Needs updating - furniture Was banged up, carpets stained, room smelled. Would not stay there again.

Miinukset: Bathroom was dirty, used Bandaid and bugs on floor. Didn't look like shower had been cleaned in a while. Slept on top of bed with clothes on.

Plussat: Room is clean and design well, not like a motel

Miinukset: Smoking smell come from ventileter in restroom, maybe the guy upstairs was smoking. Coffee machine doesn't work. Told the front staff to change it but nobody come.

Miinukset: Shower head was falling off wall. Peep hole was missing and filled in with plastic bag...

Plussat: Very clean, great staff, fantastic bed, and water pressure.

Miinukset: Cants really give you any negatives.

Plussat: The manager even called our room 20 min's after we checked in to make sure we liked the room. Very nice place to stay!

Miinukset: Nothing.

Plussat: The bed was comfortable. The staff was really helpful in a situation I had of booking a hotel and trying to get me in the room.

Miinukset: The hotel room was not the cleanest I've seen but it was okay. You can tell the hotel was older needs to be updated.

Plussat: Room was clean, generally a good location

Miinukset: Walls were paper thin and I could hear the room next to mine all night. “Continental breakfast” was pitiful - toast and a choice of two types of yogurt. Coffee was weak and Luke warm when I got it. Overall, not impressed.

Plussat: I liked the staff. They were very pleasant and helpful.

Miinukset: The rug had a mildew smell. I would suggest they clean the rug. The appliances were outdated but operable.

Plussat: Front Desk staff was fine

Miinukset: Room was in the back on the first floor - opening out onto a used car lot. No carpet in the room and multiple issues with the walls. Bed and linens were uncomfortable.

Plussat: Location

Miinukset: Beware if you enter the address Google will send you clear to the other side of the same street 20 minutes away

Plussat: The location was perfect for Braves game. Front desk staff gave us directions for easy walk to stadium.

Miinukset: Address was misleading...but we still found it easily.

Plussat: The location was great. The breakfast staff were friendly.

Miinukset: The check in staff was not really friendly. The breakfast started kind of late. The breakfast options were not super. There were not meat products. Apparently it is because the owners do not eat meat.

Plussat: Room was larger than most.

Miinukset: I did not like the bedding at all. There was no real comforter on the bed. Also the breakfast was pastries and bottles water.

Plussat: fast check in

Miinukset: it was extremely cold and I had the heat on 90 degrees. Couldn't stay warm at all.

Plussat: Location

Plussat: They had a room when I needed it.

Miinukset: No plug in the tub. For those of us that still take baths this should be made available.

Plussat: Nothing

Miinukset: The room was dirty...was very old ...this was not a 2 star hotel at all

Plussat: Not much

Miinukset: Very old

Plussat: last minute decision....was not on the radar at all

Miinukset: there was a power outage for about an hour and the room was HOTT as ***, and they did nothing to accommodate the guess and offered no apologies....the outage was only at the hotel...the surrounding business has power..

Miinukset: Confusion with the chain of a similar name. This is a property with 2 main sections..one remodeled, one not. I was put in the remodeled section, so that was fine. The older section has what looks to be multi night tenants, plenty of late night action

Miinukset: Horrible service

Miinukset: Would not come back. We were told room would have 2 beds but did not. No hair dryer in room. Waiting over 25 min. To check in.

Plussat: The front desk staff

Miinukset: That the hallways and carpet were all dirty

Plussat: good bed

Miinukset: The breakfast was lousy

Miinukset: Had a couple of roaches and not enough pillows

Plussat: Staff

Miinukset: Bugs

Plussat: Nothing

Miinukset: Look like shady people that where staying there didn't feel safe

Plussat: Price and general location

Miinukset: Cleanliness was a little lax. Cobwebs in corners above bed. Hair in shower

Plussat: I love this hotel that staff is amazing and the room was very comfortable and cozy I will be back

Plussat: Location

Miinukset: Poor breakfast

Plussat: The staff was friendly and the price was good.

Miinukset: The room was a bit rundown but was a great value.

Plussat: N/A

Miinukset: The overall appearance and room set up. We were given two flat pillows, the bathtub stopper came completely out, and the floors were not very clean. We could not wait to get out of there!

Plussat: Price

Miinukset: Check-in was only available out the outside window, even though it was barely dark, and already freezing. Upon arriving to my room, I realized I was on the back side, 50 yards from the Interstate, and the heat did not work at first. Eventually, it warmed up, but said to call for service. When I told them at checkout, they said I should have unplugged it to reset it. The bed was the hardest I have slept on in years, and the pillows were flat. The room had recently been renovated, but there were wood screws holding the counter top down, and the bottom molding in the bathroom, with a poor tile job on the floor. Only about half of the channels on TV were good enough to watch. The other half had static. Fortunately, I only booked one night, and found other accommodations for my next night in Atlanta.