Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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2,0
I never got the car
Miinukset: They didn't show up
arvostelut:
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4,8
Plussat: The car was INCREDIBLY clean!
Miinukset: The car was clean, but what they don't tell you is that if you get rental insurance through Kayak - ACE has their own insurance that you are "urged" to get. They will not accept other rental insurance and you would have to pay out of pocket for any charges, submit claims to the insurance, and get reimbursed. Secondly, they are very far from the airport and the station where to get picked up for the shuttle is not easily recognizable. In fact, when we arrived late due to a delayed flight, we had to find someone who worked with a different car rental company who was kind enough to try and call ACE to send a shuttle to come pick us up - - -took nearly 1 additional hour before everything was settled. Lastly, the drop-off process did not give up any closing paperwork or sign-out confirmation, which made us very uneasy. If I had to do it over again, I would just use one of the car rental agencies on site at the airport.
arvostelut:
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7,6
Good option
Plussat: I want to leave a positive review because overall the experience was a good one. But the deposit on the car takes 7-10 days to reappear on my credit card and I am waiting for that time period to end- and the deposit back! Check out went fine, just waiting for the 350 now! ACE is actually called Boric, which was a little confusing at first. But great service and value.
Miinukset: Main office is downtown and the shuttle takes a little while.
arvostelut:
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5,6
Happy with rental except for drop off which was te
Plussat: Good, comfortable car.
Miinukset: We had to wander just out the airport to find the car representative standing 'by the tree' who took us to the Holiday Beach Hotel to collect the car. That was ok. I suggested that for drop off I came to the Holiday Beach hotel and they could run us to the airport. However I was told "No' that someone would meet me at the airport at 16:30 which was 2 hours before our flight. When we arrived for drop off at 16.30 no one was there and eventually I had to get someone to ring to get the company to come to the airport to collect the car. The car rental representative eventually turned up almost an hour late and took the keys without any explanation or apology. We were supposed to board one hour before the flight so this caused a lot of anxiety and stress as we hadn't a clue when they would be arriving.
arvostelut:
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7,6
Horrible Customer Service
Miinukset: The woman at the customer service counter was incredibly rude. It's not called Ace Car Rental in Willemstad, Curacao it's called Baric. They asked me to purchase additional insurance even though I purchased insurance on Kayak. It's really not a great service.
arvostelut:
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10,0
Great, cheap car rental
Plussat: While the car rental isn't technically located at the airport, it's a short (1 minute) walk from baggage claim to a parking lot where they pick you up and bring you to your car. I think this is how they can keep prices so low. They were on time and the car was very clean and it ran well. Highly recommend!
arvostelut:
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6,0
Take a picture of the gas guage
Plussat: Good value for the money
Miinukset: The gas wasn't full when I picked up the car. I returned it with the same amount of gas but they insisted that it was full. Unfortunately, I didn't take a picture. The girl was nice enough and offered to fill it up for me - probably nfl 5, but I had a 50 & she had a 20. It beats getting charges $28/litre. So, make sure you take a picture or ask that they fill it up before you drive off. Also, the directions for pickup was really bad. I spent about 30 mins waiting and the "shuttle" was right there the whole time. That was frustrating. Otherwise, it was good.
arvostelut:
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8,0
Plussat: Tires were very low on pressure.had to stop and fill them to the correct pressure, ....... windshield in poor condition passenger window would not operate on passenger side , driver controls only
Miinukset: it didn't break down, good on gas ,easy to operate . enough room for 2 people ..
arvostelut:
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2,0
Nunca me dieron el coche
Miinukset: No aparecen
arvostelut:
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7,6
Buena opción
Plussat: Quiero dejar una crítica positiva porque en general la experiencia fue buena. ¡pero el depósito en el coche toma 7-10 días para reaparecer en mi tarjeta de crédito y estoy esperando ese período de tiempo para terminar- y el depósito de vuelta! ¡el check out fue bien, esperando a los 350 ahora! ACE en realidad se llama Boric, que al principio era un poco confuso. Pero el servicio y la relación calidad-precio son fantásticos.
Miinukset: La oficina principal está en el centro y el servicio de transporte tarda un poco.
arvostelut:
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7,6
Horrible Servicio Al Cliente
Miinukset: La mujer del mostrador de atención al cliente era increíblemente grosera. No se llama Ace Car Rental en Willemstad, Curacao se llama Baric. Me pidieron que comprara un seguro adicional aunque compré un seguro en Kayak. Realmente no es un gran servicio.
arvostelut:
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10,0
Alquiler de coches estupendo y barato
Plussat: Aunque el alquiler de coches no está técnicamente ubicado en el aeropuerto, está a un corto (1 minuto) a pie de la recogida de equipajes a un aparcamiento donde te recogen y te llevan a tu coche. Creo que así es como pueden mantener los precios tan bajos. Estaban a tiempo y el coche estaba muy limpio y funcionó bien. ¡muy recomendable!
arvostelut:
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10,0
Great, cheap car rental
Plussat: While the car rental isn't technically located at the airport, it's a short (1 minute) walk from baggage claim to a parking lot where they pick you up and bring you to your car. I think this is how they can keep prices so low. They were on time and the car was very clean and it ran well. Highly recommend!
arvostelut:
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10,0
Alquiler de coches estupendo y barato
Plussat: Aunque el alquiler de coches no está técnicamente ubicado en el aeropuerto, está a un corto (1 minuto) a pie de la recogida de equipajes a un aparcamiento donde te recogen y te llevan a tu coche. Creo que así es como pueden mantener los precios tan bajos. Estaban a tiempo y el coche estaba muy limpio y funcionó bien. ¡muy recomendable!
arvostelut:
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7,6
Good option
Plussat: I want to leave a positive review because overall the experience was a good one. But the deposit on the car takes 7-10 days to reappear on my credit card and I am waiting for that time period to end- and the deposit back! Check out went fine, just waiting for the 350 now! ACE is actually called Boric, which was a little confusing at first. But great service and value.
Miinukset: Main office is downtown and the shuttle takes a little while.
arvostelut:
-
7,6
Horrible Customer Service
Miinukset: The woman at the customer service counter was incredibly rude. It's not called Ace Car Rental in Willemstad, Curacao it's called Baric. They asked me to purchase additional insurance even though I purchased insurance on Kayak. It's really not a great service.
arvostelut:
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8,0
Plussat: Tires were very low on pressure.had to stop and fill them to the correct pressure, ....... windshield in poor condition passenger window would not operate on passenger side , driver controls only
Miinukset: it didn't break down, good on gas ,easy to operate . enough room for 2 people ..
arvostelut:
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7,6
Buena opción
Plussat: Quiero dejar una crítica positiva porque en general la experiencia fue buena. ¡pero el depósito en el coche toma 7-10 días para reaparecer en mi tarjeta de crédito y estoy esperando ese período de tiempo para terminar- y el depósito de vuelta! ¡el check out fue bien, esperando a los 350 ahora! ACE en realidad se llama Boric, que al principio era un poco confuso. Pero el servicio y la relación calidad-precio son fantásticos.
Miinukset: La oficina principal está en el centro y el servicio de transporte tarda un poco.
arvostelut:
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7,6
Horrible Servicio Al Cliente
Miinukset: La mujer del mostrador de atención al cliente era increíblemente grosera. No se llama Ace Car Rental en Willemstad, Curacao se llama Baric. Me pidieron que comprara un seguro adicional aunque compré un seguro en Kayak. Realmente no es un gran servicio.
arvostelut:
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2,0
I never got the car
Miinukset: They didn't show up
arvostelut:
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4,8
Plussat: The car was INCREDIBLY clean!
Miinukset: The car was clean, but what they don't tell you is that if you get rental insurance through Kayak - ACE has their own insurance that you are "urged" to get. They will not accept other rental insurance and you would have to pay out of pocket for any charges, submit claims to the insurance, and get reimbursed. Secondly, they are very far from the airport and the station where to get picked up for the shuttle is not easily recognizable. In fact, when we arrived late due to a delayed flight, we had to find someone who worked with a different car rental company who was kind enough to try and call ACE to send a shuttle to come pick us up - - -took nearly 1 additional hour before everything was settled. Lastly, the drop-off process did not give up any closing paperwork or sign-out confirmation, which made us very uneasy. If I had to do it over again, I would just use one of the car rental agencies on site at the airport.
arvostelut:
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5,6
Happy with rental except for drop off which was te
Plussat: Good, comfortable car.
Miinukset: We had to wander just out the airport to find the car representative standing 'by the tree' who took us to the Holiday Beach Hotel to collect the car. That was ok. I suggested that for drop off I came to the Holiday Beach hotel and they could run us to the airport. However I was told "No' that someone would meet me at the airport at 16:30 which was 2 hours before our flight. When we arrived for drop off at 16.30 no one was there and eventually I had to get someone to ring to get the company to come to the airport to collect the car. The car rental representative eventually turned up almost an hour late and took the keys without any explanation or apology. We were supposed to board one hour before the flight so this caused a lot of anxiety and stress as we hadn't a clue when they would be arriving.
arvostelut:
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6,0
Take a picture of the gas guage
Plussat: Good value for the money
Miinukset: The gas wasn't full when I picked up the car. I returned it with the same amount of gas but they insisted that it was full. Unfortunately, I didn't take a picture. The girl was nice enough and offered to fill it up for me - probably nfl 5, but I had a 50 & she had a 20. It beats getting charges $28/litre. So, make sure you take a picture or ask that they fill it up before you drive off. Also, the directions for pickup was really bad. I spent about 30 mins waiting and the "shuttle" was right there the whole time. That was frustrating. Otherwise, it was good.
arvostelut:
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2,0
Nunca me dieron el coche
Miinukset: No aparecen
arvostelut:
