York hotellit lähellä Treasurer's House

Plussat: We arrived on the first day of re-opening, July 4th, and the hotel was very well prepared. Body temperature checks upon arrival and exceptionally friendly staff from the doorman and upwards. The rooms were spotlessly clean with an amenity bag of masks, gloves and hand wipes provided in our room. The staff were most helpful and overall a very pleasent experience. If you are visiting York you should consider staying at the Grand.

Plussat: Immaculate, ideal location, very thorough hygiene procedures post-lockdown, the staff are amazing and treat you like a celebrity. Would live here if I was one.

Miinukset: Nothing

Plussat: Beds were so comfortable. Staff were very friendly and not in the least pretentious. Underfloor heating in bathroom is great.

Miinukset: Nothing in the hotel Spa was not as good as others I have experienced, sauna broken for 3 days.

Plussat: Staff were brilliant. Couldn’t have done more for us.

Miinukset: If I was being really picky, our room was on the main road so a bit of road noise but not much.

Plussat: Service was fantastic. Couldn't fault it. The hotel was amazing and the rooms were just perfect. It was less than a 5 minute walk from the centre of York too so all in all 10/10

Plussat: The room was out of this world.

Miinukset: The jacuzzi wasn't working.

Plussat: Old school elegance and service in a grand manner but still contemporary amenities

Miinukset: Nothing

Plussat: Staff, room, location

Miinukset: Dinner a bit pricey, when using our bath there was not a lot of room between it and the sink so it was quite difficult to dry myself.

Plussat: The whole experience was perfect. The only reason that I might stay elsewhere would be the overall cost.

Plussat: Beautiful accomodations, pool facility was very nice, Room and bathroom was very clean new and comfortable and tastefully done. The staff was very accomodating.

Miinukset: In our world of insant gratification the media system was unacceptable relaxing in front of a television before sleepin was not possible the action from the remote control to the tv was so slow it was impossible and the internt access was the same. It was very frustrating. One could never take care of any internet comunication at the hotel.

Plussat: Beautiful building and location and friendly staff

Miinukset: Rooms were cold and the service very slow - waited 50minutes after ordering for lunch in the restaurant and 30 minutes for bar snacks

Plussat: The hotel staff were very friendly. The use of hotel umbrellas was very welcome.

Miinukset: The room TV remote was extremelly slow and frustrating

Plussat: Fantastic room booked standard but got luxury room wedding anniversary. We were given chocolate and fruit excellant. Butler service excellant. Bar service very good excellant breakfast and lovely room.

Miinukset: Yes absolutely freezing in room. Complained on way out to dinner to butler and expected it to be sorted out on our return to room. Arrived back to hotel room about 11 pm nothing had been done still freezing !!!! extrememely poor service not worthy of 5 stars or even 1 for that matter regarding this. We were wearing evening wear and overcoats and scarves which we could not remove on our wedding anniversary. Complained again butler arrived with 2 fan electric heaters which he just handed to me at the door he didnt even come in and plug them in and said at least you won't have to go to bed in your coats and scarves !!! not the service we expect from a 5 star hotel !!! and yes we do regularly stay in hotels of all stars between 3 and 5.

Plussat: Staff very polite and friendly, good size rooms. great position.

Miinukset: Should include cooked breakfast.

Plussat: Relaxing environment, comfort and cleanliness were all outstanding.

Miinukset: Breakfast didn't meet expectations, and items received were different to order.

Plussat: Central location, excellent service and mannor of the staff, nice rooms

Miinukset: Long checkout queue, no clocks in the rooms, lack of individual choice on the breakfast menu (we would have like to have seen a vegetarian full english breakfast on the menu).

Plussat: comfortable, dinner was excellent (breakfast was not)

Miinukset: Breakfasr poor and service poor No bidet in bathroom Spa anmd swimming pool not open as ex[ected

Plussat: The staff was very polite and helpfull . The rooms very clean and a lovely location for the shops and bars

Miinukset: The breakfast was a disaster.we waited 50 minutes for our breakfast asking twice for our coffee and three times for toast. When paying £205 for the night i expect breakfast and my order well before 50 minutes. i would not stay again

Plussat: Clean hotel

Miinukset: Parking is poor and not clearly mentioned

Plussat: Excellent hotel.. Fantastic friendly staff.. Room very adequate and clean.. Breakfast good choice and tasty. Bar very good with tasty snacks.

Miinukset: Nothing

Plussat: Quiet friendly staff. I was with a slightly disabled friend. She managed quite well but could have done with some help at breakfast.we enjoyed our stay and would visit again.

Plussat: The room are very clean and modern, and the staff is polite and helpful.Good value for the money

Plussat: The breakfast was absolutely fantastic! Comfy beds, fantastic shower and bathroom. Hard working staff in the breakfast area.

Miinukset: The mattress was perched on top of a wooden base and me and my husband knocked our legs on it a few times. Not enough room for breakfast. Some people resorted to eating where the public computers were.

Plussat: The bed was comfortable

Miinukset: Never came across such rude, condescending staff and never felt more uncomfortable.

Plussat: I would ha e prefered a fry up but under these testing times the breakfast was OK

Miinukset: Very little I enjoyed the hotel

Plussat: We stayed just as lockdown was lifted, breakfast was not served as normal due to arrangements put in place to help with the control of the virus. The hotel supplied uou with a request form when you registered and supplied a continental breakfast every morning that you pich up at reception. The breakfast was substantial

Miinukset: The only issue I had was no maid service but again it is totaly understandable under current circumstances. I fully understand their duty of care to their employees

Plussat: Had a great stay even with the current situation.. Staff went above and beyond Thanks...

Miinukset: Nothing

Plussat: Location and cleanliness

Miinukset: Croissants were a bit hard on the 1st day, better on the second day, needed a few plates to eat from

Plussat: The waffles at breakfast, as well as how late breakfast ran on the Sunday morning (until 11am).

Miinukset: The water was surprisingly hard. Not sure if the hotel can do anything about that though!

Plussat: The Churchill hotel was beautiful; quirky spacious bedrooms which were spotlessly clean, fantastic on site facilities with the bar and al fresco dining area and to top it off, just a 5 minute walk to the gates of the beautiful city of York. Will definitely stay again

Plussat: Everything

Miinukset: Nothing

Plussat: Staff great. Outdoor bar and restaurant perfect

Miinukset: No hot water in shower or bath

Plussat: The new pizza garden area is a lovely clean friendly atmosphere that’s perfect for relaxing in the current situation.

Miinukset: That we couldn’t stay longer!!

Plussat: Location and breakfast brilliant

Miinukset: Nothing everything was perfect

Plussat: Great location, friendly staff. Fantastic beer garden shame about the weather!

Miinukset: Nothing

Plussat: Room was small but very comfortable, and had everything in we needed. The shower was amazing. Short 5 minute walk into the city center. Hotel has a pizza oven outside.

Miinukset: Room 133 being right next to the entrance to the stairs

Plussat: Stylish rooms - very comfortable beds and quiet rooms.

Miinukset: We had to leave the car park by 12.00 mid day when we had planned a day in York shopping and the man on the desk was very insistant on this even though we booked it because there was a car park and it was close to the city centre.

Plussat: Excellent hotel with very friendly staff. Bedrooms and public rooms all very well decorated and furnished, and both breakfaxt and dinner were very good. Good location for access to York city.

Miinukset: Lighting in the bar and restaurant is a little bit too subdued for our taste.

Plussat: hotel was very atmospheric, fabulous dining experience and really good location. No hidden extras e.g. car parking charges.

Miinukset: room lovely but would choose different one next time as quite noisy with earky deliveries.

Plussat: upgrade to a better room , great bathroom, good locaction, free parking

Plussat: Very close to shops.

Miinukset: The bed was very uncomfortable. There was a big dip in the middle of the bed, and springs poked you from every angle. I had to swap rooms in the middle of the night. The bathroom was also extremely small, there was barely enough room to put your feet on the floor whilst on the toilet because the shower was so close.

Miinukset: the bedroom was a little dated and tired

Plussat: The location and the food in the restaurant

Miinukset: Poor service not sufficient staff who knew what they were doing at breakfast

Plussat: Newly refurbished rooms stylish and comfortable. Staff welcoming and helpful. Meals excellent.

Plussat: The breakfast was lovely and the room was recently decorated so was lovely and fresh.

Miinukset: There were a lot of workmen still around.

Plussat: no

Miinukset: when i stayed there, that hotel was under remodeling and construction. some room was new some was not. they served us very old room. so, i was a bit angry.

Plussat: Erittäin viihtyisä ja tilava huone, pienillä väri "loiskeilla". Rauhallinen ja kävelymatkan päässä keskustasta. Alakerran kaupasta sain hyvin aamiaisen sekä lounas tarpeet. Tarjolla oli myös pientä purtavaa, mutta emme myöskään maistaneet sitä. Helpot kulkuyhteydet juna-asemalle. Hyvä sänky ja muutenkin huoneen kalustus ym. hyvät. Ilmastointi toimi erittäin hyvin.

Miinukset: Vastaanoton henkilökunta olisi voinut olla ystävällisempi, jotta olisimme tunteneet todella tervetulleiksi.

Plussat: Staff were very friendly and helpful, a delightful and convenient place to stay.

Plussat: The hotel was excellent, with the current Covid pandemic, the hotel went above and beyond to ensure the hotel was clean and as safe as possible. The rooms were spacious and modern and with close proximity to the centre of York. Would recommend to anyone.

Miinukset: The only thing I'd say could be improved is there was no coffee or tea In the apartment. Which is literally nit picking.

Plussat: Good staff! Especially the guy on the reception (sorry don’t know the name) has been very helpful!

Plussat: Huone siisti ja tilava. Hyvin varusteltu keittiö. Hyvä sijainti lähellä keskustaa. Mukavat vuoteet. Ruokakauppa hotellin vieressä. Tämä hotelli sopii hyvin allergiselle henkilölle kuten minä.

Plussat: Reception staff was very welcoming and efficient.

Plussat: Tastefully designed for functionality and including everything that is required for a comfortable self-catering stay.

Miinukset: Sadly, stayed during Lockdown so didn’t have the opportunity to use communal facilities.

Plussat: Very close to city wall and gate, so easy walk into old town. Well appointed facilities - all brand new. Very sparsely ad impersonally decorated, but it worked for sleeping with lights out!

Miinukset: Windows cannot be opened so need to rely on air con/heating system, which all shuts down when card key removed to go out. No proper detailed instructions for washer/dryer or dishwasher.

Plussat: Clean and ideal for parking on

Plussat: Great service from staff, no faults, no fuss just good service.

Plussat: Perfect location by the city of York. Easy access to the walk on the wall, and 15 mins from the minster. Also only a 2 mins walk from a Co-op, useful for food and other essentials. Very clean, room was speckled and comfortable. Staff were very friendly, chatty and humourous, they definitely enhanced our stay. Great value for what we paid.

Miinukset: Parking costs £12, but it is directly behind the hotel and is at a discounted rate. Our view wasn't scenic, but wasn't over a main road, which meant a quiet room.

Plussat: The hotel was excellent: modern, clean and superb location. The staff were friendly and helpful and the breakfast fantastic. There was a great choice, good quality food and drink.

Miinukset: The lack of affordable parking. The hotel has its own small car park, but it is very cramped and I couldn't fit in. It is also quite a substantial extra cost. In the end I had to park in the local NCP car park and even though the hotel has a card that gives you a discount it still cost me an exorbitant £33 to park from 10.30 pm Friday until 11.00 am Sunday! ( after checking out we parked back in there as we wanted to spend a bit more time in York - we left at 1.00pm and it was another £11!

Plussat: Sijainti ja rauhallisuus. Seitsemännen kerroksen huoneessani en tarvinnut korvatulppia!

Miinukset: Huone oli aika kylmä, vaikka lämpötilaa luvattiin nostaa.

Plussat: It was suitable for what I required i.e an overnight stay at short notice

Miinukset: Everything was satisfactory

Plussat: a lovely upgraded room great staff nothing too much trouble

Miinukset: nothing

Plussat: Good location comfy beds

Miinukset: Nothing

Plussat: very disapointed with booking.com ,not telling us the buffet breakfast was cancelled we recieved the email on 3/7/20, to late to cancell as we had to cancell before the 29/6/20, same price for the hotel with less amminates

Plussat: Hotel was in a good location also room was good.

Miinukset: No bar no restaurant which they told us about when we checked in & sent me an email telling me 1hr after I checked in.

Plussat: The hotel was close to the town and when we finally got our room heated it was pleasant to stay in.

Miinukset: Service in restrant and bar area very poor we went down for our dinner at 8.30 first course was lovely then we had to wait 10 minutes for chef to appear to serve our main course which wasn't very hot.

Plussat: How close it is to centre, rooms very clean, breakfast lovely,

Miinukset: the juice at breakfast was terrible watered down with no taste .

Plussat: Comfortable rooms, good conference facility.

Miinukset: Bar was not geared up to cope with the large numbers of customers during our stay, long queues and quite expensive. Not much choice of beers.

Plussat: It's a good central location but not noisy, easy walk from the station.

Miinukset: It's poor value for money.

Plussat: location

Miinukset: london prices, poor car parking and additional charge

Plussat: Joen tältä puolelta upeat näkymät kaupunkiin . Parhaat ruokapaikat tällä puolella jokea.

Miinukset: henkilökunta tylyä, töykeää. Sekä respassa että aamupalalla kaikilla naama rutussa!

Plussat: Breakfast was great

Miinukset: Overpriced for a room with peeling paint,faded wooden furniture,stained table and an opened packet of biscuits with the tea/coffee making facilities.I don't know if the smoking rooms are classed as second rate but l wasn't impressed at all.

Plussat: Very central

Miinukset: Extra money for car parking

Plussat: close proximity to all attractions in york

Miinukset: pillows were uncomfortable!

Plussat: The view, the room, the bed, reception area

Miinukset: We stayed for just one evening meal, from the carvery. It was disappointing. And i do like a pot of tea at breakfast rather than a tea bag in a cup!

Plussat: Very good level of comfort. Pleasant, helpful staff.

Miinukset: Would have liked more milk with the teamaking facilities.

Plussat: Staff were fantastic , breakfast was fantastic

Miinukset: Not all facilities, although totally understandable

Plussat: Great hotel in a great location, great staff 5 mins into the town center. Definitely book again.

Plussat: The staff ensured procedures were in place to keep us safe. Adam was amazing, making us feel very welcome.

Plussat: Very clean, lovely staff, breakfast was great and only a short walk into the center of York. Parking was a bonus and cheaper than leaving in the local car parks. Didn't eat there but food menu looked good.

Plussat: The staff were amazing at a very difficult time

Plussat: Hotelli sijaitsi kävelyetäisyydellä kaupungin keskustasta ja tärkeimmistä nähtävyyksistä, silti hotellihuone oli rauhallinen. ei liikenteen melua. Hyvät vuoteet ja siistiä sekä ystävällinen henkilökunta. Etukäteen varmistettu parkkipaikka autolle löytyi hotellin pihasta. Todella hyvä aamiainen ja kahvit/ tee tarjoiltiin pöytään. Viihdyimme hienosti ja voin suositella hotellia muille.

Miinukset: Ei ilmennyt mitään sellaista. Käytävän ja rappusten kokolattiamatot olivat jo hieman kuluneita ja huoneemme lattia narisi jossain kohtaa, mutta se ei meitä häirinnyt.

Plussat: The location is great and the staff are very friendly. Great place to stay.

Plussat: The service was 1st Class

Miinukset: Nothing

Plussat: We had a very enjoyable stay at this hotel, which is ideally located within walking distance of all of York's main attractions. Staff were very friendly and helpful. Our room had been recently refurbished and was very comfortable and decorated to a very high standard

Miinukset: Nothing to complain about!

Plussat: The rooms were warm and comfortable. The coffee and staff were amazing. A city center hotel with free parking.

Miinukset: The decore was a dated and there was some cobwebs in the room.

Plussat: It was in an excellent location, and was very reasonable, and the full english breakfast was excellent.

Miinukset: The hotel is best described as "tired". It was probably lovely in about 1976 when it was last fitted out.

Plussat: Location, good food, friendly & helpful staff

Miinukset: Room slightly small for sharing & low water pressure in one of the showers

Plussat: Erittäin mukava ja ystävällinen henkilökunta. Hotellin sijainti yorkin kaupunkiin tutustumista ajatellen on mainio. Kävelymatka keskustaan on lyhyt, mutta hotelli sijaitsee kuitenkin rauhallisessa ympäristössä.

Miinukset: Huoneen oven lukko on hyvin alkeellinen. se aiheuttaa pientä epäillystä turvallisuudesta, joskin majoitusrakennuksen ulko-ovessa on koodilukko. Huoneen lattia oli melkoisen vino.

Plussat: Hotellin piha-alue on aivan ihastuttava.Puutarhassa on paljon erilaisia kasveja ja alue on viihtyisä paikka oleskella. Keskellä kaupunkia!. Sijainti on hyvä. Keskustaab 10 min kävelymatka ja rauratieasemakin on lähellä.

Miinukset: Kylpyhuone on vaatimaton, suihkusta tli vettä huononlaisesti eikä suihkua saanut käteen. Varustelu oli muutenkin heikko ja siisteys olisi saanut olla parempi. Lukot olivat tosi vanhanaikaiset .

Plussat: Ystävällinen henkilökunta. Siisteys.

Miinukset: Huoneen ovi ja ns. väliovi laitettiin lukkoon avaimella, joka toimi huonosti. Käsisuihkua, ammeen yläpuolla oli hankala käyttää, koska suihkujohto oli renkaassa kiinni.

Plussat: Ystävällinen ja asiansa osaava henkilökunta; yleinen ilmapiiri

Miinukset: Keski kauan ennenkuin hanasta sai kuumaa vettä.

Plussat: Staff very helpful and professional Good breakfast selection Pleasant room in terms of: space; decor; cleanliness

Plussat: location - short walk from city centre and all attractions. hotel - excellent food, location, facilities

Plussat: My two main considerations when I booked this hotel, where, free car parking and easy access to city. I was impressed by the higher than expected overall standard of the hotel and staff after reading some bad reviews.