Halvat lennot Irkutsk

Plussat: Crew was great, seat was comfortable, adequate legroom.

Miinukset: Children should be located in one area of the cabin, so they don't disturb all other travelers.

Plussat: Nothing in particular. An ok flight.

Miinukset: Uncomfortable seats. Departed late from Tel Aviv, long outdoor wait at 4 C degrees for the buses from airplane to terminal, arrived 25 minutes before connection to Tokyo scheduled to depart, but the claimed that gate is closed so got stuck in Moscow for 24 hours.

Plussat: Food

Miinukset: Cleaning

Plussat: Overall price and comfort is ok. Seats pretty small. Crew don’t pay attention for kids that screaming a lot.

Miinukset: Great plus is a direct flight and price

Plussat: The bording was quick and easy. There was enough legroom.

Miinukset: There were 5 non stop screaming toddlers which made the oversea trip unbearable; and I don't think it's airline's fault. If there was a designated section for families with children, then hopefully the rest of passengers won't become hostages of the noise and craziness. As of food: there was menu with 2 choices; however there was one 1 choice available for lunch and dinner during this trip.

Plussat: Great gifts for children! However, there was no food for kids - apparently, I was supposed to request it in advance. This is something new, and I wish we were notified as soon as we purchased the ticket. We flew to Moscow in Sept. 2018 as well, and child's meal was provided without special requests.

Miinukset: When I bought the ticket, it looked like 2 seats near the window or wall, but in reality there were 3 seats in the middle. The flight was comfortable but not what I expected. If I knew those were 3-people seats, I would've picked something closer to the front of the plane.

Plussat: Passengers are not polite.

Miinukset: Using the same airline and terminal, they caused us to miss our connection by not having a jetway to a gate. In the time it took to deplane and bus to the terminal, they caused us to miss the connection. This in spite of the plane being still at the gate when we arrived.

Plussat: Quick boarding and departure. Good selection of films.

Miinukset: Customer service. Leg room.

Miinukset: When our flight was canceled and I called to you , the one thing I heard from you——— we are sorry!!! No help, no support Thanks

Plussat: Overall price and comfort is ok. Seats pretty small. Crew don’t pay attention for kids that screaming a lot.

Miinukset: Great plus is a direct flight and price

Plussat: Экипаж компетентный, внимательный и вежливый

Miinukset: Отсутствует интернет, нет розеток

Plussat: Flight crew try hard to please passengers.

Miinukset: Aeroflot ground staff are rude, aggressive, very poor customer service.

Plussat: TV on board

Miinukset: The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess answered that they have no competence to transfer me to these places.

Plussat: Great gifts for children! However, there was no food for kids - apparently, I was supposed to request it in advance. This is something new, and I wish we were notified as soon as we purchased the ticket. We flew to Moscow in Sept. 2018 as well, and child's meal was provided without special requests.

Miinukset: When I bought the ticket, it looked like 2 seats near the window or wall, but in reality there were 3 seats in the middle. The flight was comfortable but not what I expected. If I knew those were 3-people seats, I would've picked something closer to the front of the plane.

Plussat: overall service and the crew.

Miinukset: more comfortable and spacious seats

Plussat: Crew was very helpful, seat was small and uncomfortable.

Plussat: Food

Miinukset: Cleaning

Plussat: Air crew was super and seats comfortable

Miinukset: Everything was super thank you

Plussat: The on-flight crew was great, very helpful and friendly.

Miinukset: The check-in staff required me to check my poster (for an academic conference), which has never happened to me or any of my colleagues before because the poster fits on top of luggage in the carry-on bins.