Halvat lennot Ogden

Plussat: "Excellent service"

Plussat: "service"
Miinukset: "no personal ac by each seat and the plane was really hot"

Plussat: "Every thing. Food travel and crew"

Plussat: "Pilot was operating nicely, temperature was acceptable,"
Miinukset: "Cabin crews should pay more attention to elder people,"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Overall it was good."
Miinukset: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."

Plussat: "Excellent staff, everything very clean, smooth flight, good movies."
Miinukset: "The seats in Economy are too close together. A few more inches would make things better. The food was okay, some parts good, others so-so"

Plussat: "The landing"
Miinukset: "The crew nasty stwarts"

Plussat: "Great service"
Miinukset: "No room"

Miinukset: "Lost my baggage and didn’t get any clear answer about it"

Plussat: "Service, timing"
Miinukset: "Didnt love the food ..."

Miinukset: "Making my long trip for 9 hours seating beside big fat guy takes his seat and half of mine, asking the crew to change my seat and telling me there is no space available and I can see there's free seats it was so rude, my back hurts me a lot this day and the day next because i was seating with slope."

Plussat: "Great"
Miinukset: "Nothing"

Plussat: "Everything"

Plussat: "Everything was good except boarding. Boarding should be from a proper gate rather than from a bus"

Plussat: "The food was good. The seats were comfortable, could have used a bit more leg room. Entertainment was great."
Miinukset: "The stewardesses weren't very friendly. and seemed bothered if i asked for ice in my drink or a blanket. Customer service agents were very hard to understand."

Plussat: "New and clean aircraft, very good cabin crew and service."

Plussat: "Food Was good and right amount."

Plussat: "Boarding was smooth"
Miinukset: "Food needs improvement and staff should be more friendly."

Plussat: "Aircraft good, crew members respectful, food was good."
Miinukset: "Confusion delayed takeoff by 1 hour or more. Staff at gate had an issue in their system. They let others after me on the flight but said would be missing luggage. I said that is fine. Ten minutes later they said they would not let me board. I spent no less than 4 hours trying to get out of the airport-- waiting for visa and then through customs. Every Turkish airline desk took a long time and I was sent to at least 4 Turkish airlines desks. It is all a mess. So I am one day delayed in my arrival to my destination. This has been so frustrating!!!!!!!"

Miinukset: "The "Pasta-cheeze" meal on TK 31 was horribly bland, reminded me of the gruesome meals I had on United Airlines. I was totally shocked, because all other meals were excellent."

Plussat: "Plenty of legroom Friendly staff Excellent food Seat was comfortable with plenty of leg room"
Miinukset: "Even though Turkish has a clearly outlined boarding process on their boarding passes, boarding announcements were so unclear that boarding was just mass chaos"

Plussat: "Great service"

Miinukset: "EVerything about this airline."

Plussat: "The crew were amazing.. very helpful and accommodating! The food was also 5 stars, and the entertainment was great! Enjoyed every minute of it!"
Miinukset: "Boarding was not really done according to groups A, B, etc, but it was only a small holdup.. really nothing much at all :) Comfort was great, although a little more leg room might have been nice. But again, not a really big deal!"

Plussat: "Food, manner, lounge in Istanbul"
Miinukset: "slight delay on the outgoing leg"

Plussat: "The movies and good coffee"
Miinukset: "They ruined my bags. The crew moved slow. They spoke little english and they weren't that interested in the quality of my experience."

Plussat: "When we arrived at the gate we were told they did not have us in the system and the one gate attendant told us that the airline did not like Kayak. We were then forced to stay in the airport hotel at a rate of almost $200.00 as we were unable to secure a flight on a different airline until the next day"

Miinukset: "2 hour departure delay."

Plussat: "Excellent"
Miinukset: "Everything good"

Plussat: "The food was amazing."
Miinukset: "The inflight entertainment didn't work on one of my flights."

Plussat: "Great flight confortable on time and safe on the way home"
Miinukset: "Everything was good. Good food. Good service . good cabine crew. And on time service"

Plussat: "Crew was very nice"

Miinukset: "not all the crew spoke English"

Plussat: "All perfect this time. Food was so tasty as always:) crew is very kind."
Miinukset: "Always delay flight"

Plussat: "Cabin crew was quite attentive."
Miinukset: "Boarding at Istanbul airport took a very long time and was not organized. Meal preference was not recorded properly, so there was a scramble to find me a vegetarian meal. Flight was pretty delayed."

Plussat: "Breakfast"
Miinukset: "Old-style video screen and console"

Miinukset: "Food"

Plussat: "The crew. The movies"
Miinukset: "Uncomfortable seating. Lack of ventilation at window seat. Some food mediocre."

Plussat: "Cabin crew was courteous though they couldn't fix the issues."
Miinukset: "My seat would not recline. Some mechanical problem. Only beef meals were available, no chicken."

Plussat: "I liked everything, from check in to the end of my trip!"
Miinukset: "Nothing to dislike!"

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."

Miinukset: "The food, the seats, everything was good. Just even I have asked for a earings (headphones) to be able to watch a movie you have provided, nobody gave me any. 13 hours just sitting without doing anything. And yes, I have asked for!"

Plussat: "Even thou it was a sold out flight, they were on time. Luggage arrive perfect. Food was perfect for the short flight"

Plussat: "Wifi on some flights"

Plussat: "The food and service was excellent."
Miinukset: "No lounge in Rome or Cape Town"

Plussat: "FROM THE TURKISH DELIGHTS to the amazing choice of food and drinks all the movies to watch flying with turkish airlines was amazing!!! considering the prices for the tickets beat every airline out there and it was like a week before departure!! incredible just incredible no complaints at all!!"
Miinukset: "absolutely no complaints at all"

Plussat: "Food and service was great. Had empty seats next to us so we could stretch out."
Miinukset: "No information at gate. Used buses to laod plane."

Plussat: "Good services in anticipating our next leg"

Plussat: "The agent at the bag drop was very helpful. We had two reservations and she took the extra step to call someone and helped check our luggage all the way to destination. Thanks for the wonderful service. Flight attendants were all smiling and very friendly. A very special treat that we got two snacks each which were very much appreciated as it was an early morning flight and we didn't get a chance to get breakfasts."

Miinukset: "Better choice of snacks"

Plussat: "The planes are made for humans not for monkeys as in some other airlines. Leg space was way better."
Miinukset: "I wish you could make your ticketing categories simpler. It is too complicated and cumbersome. May be you have a new category of over 75 olds."

Miinukset: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."

Miinukset: "Boarding took a long time"

Miinukset: "Everything was excellent."

Miinukset: "Plane left without me because they don’t know how to put gas in the plane in Jackson"

Miinukset: "Basic economy is just another way for the airlines to provide low service and nickel and dime everyone while charging the same prices."

Plussat: "More room and comfort than American Airlines."

Miinukset: "To many screaming kids"

Plussat: "It was water or water no soft drinks"
Miinukset: "Only water"

Plussat: "Everything was perfect."

Plussat: "really nice cervices"

Plussat: "Didn’t load my bag at point of departure"

Miinukset: "Everything!"

Plussat: "Delta is great"

Plussat: "nice people"
Miinukset: "need more food and drinks"

Plussat: "Early"
Miinukset: "Crowded"

Miinukset: "Was not a wheelchair waiting for Wallace."

Plussat: "On time. Good customer service. Easy route, no hassles."
Miinukset: "N/A"

Miinukset: "Nothing"

Plussat: "It was good"

Miinukset: "Wifi didn't work (network wouldn't show up)."

Plussat: "Food was best in a long time. Steak salad was excellent, as was the little chocolate mousse."

Plussat: "fast efficient and directions are pretty clear tons of delicious food available at PDX to bring plane was comfortable and roomy"
Miinukset: "long lines through security"

Miinukset: "Super small plane"

Plussat: "Having status. Always on time. They run their schedules like European trains."

Plussat: "Nice chairs with built in pillows. J"

Plussat: "stewardess was exceptionally pleasant."

Plussat: "Plane and cree"
Miinukset: "Terrible breakfast if u want to call it thst"

Plussat: "On time schedule"

Plussat: "On time and convenience of the connection"
Miinukset: "Airplanes were a little bit old"

Plussat: "Mostly everything was ok"
Miinukset: "Delay in taking off was probably the only issue."

Plussat: "Excellent customer service. That doesn't seem to happen too often with airlines. Delta has been outstanding."
Miinukset: "No complaints."

Miinukset: "Seating is too crowded"

Miinukset: "Waiting in plane for two hour, it got hot and stuff cuz they had to turn of air to defrost plane and was thirsty."

Plussat: "N/a"
Miinukset: "N/a"

Miinukset: "Not enough space."

Miinukset: "lost mom's glasses"

Plussat: "We arrived safely"
Miinukset: "See above... comments are primarily for Atlanta to Salt Lake portion of trip. I'll try to avoid a 757-200 in the future, since (as you know) there is absolutely minimum legroom."

Miinukset: "Give us some room"

Plussat: "Love the free booze. Staff was great. Lots of movie options."

Plussat: "The staff was courteous even after a long night"
Miinukset: "Very little detail on further travel arrangments were provided"

Plussat: "Great, funny safety video"

Plussat: "Everything was terrible"

Plussat: "The staff was awesome!"
Miinukset: "The small plane."

Miinukset: "Had to go to four, yes four people for them to figure out how to get our lap child on our boarding pass. Very frustrating and 20 minutes of our life I'll never get back. Plane was old small and dirty. Delta gets a D for today"

Plussat: "Not much"

Miinukset: "Idaho is to awesome to complain."

Plussat: "Everything was great"
Miinukset: "N/A"

Plussat: "Everything! It was a wonderful experience."
Miinukset: "Nothing"

Plussat: "Extremely hot the plane"

Plussat: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Miinukset: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."

Plussat: "Entertainment"

Plussat: "Over all pretty good for price."

Plussat: "Nothing"
Miinukset: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Plussat: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Miinukset: "Business class seating on the AirBus 318 is very cramped."

Plussat: "My seat"
Miinukset: "Crew"

Plussat: "The cabin crew was super patient and accommodating of the passengers."
Miinukset: "Cramped quarters"

Plussat: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Miinukset: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Plussat: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Miinukset: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."

Miinukset: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"

Plussat: "Boarding this large plane went relatively quickly and orderly."
Miinukset: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Plussat: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Miinukset: "Nothing."

Plussat: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Miinukset: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Plussat: "Nothing"
Miinukset: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."

Plussat: "The crew were nice."
Miinukset: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Plussat: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."

Plussat: "La entrada"
Miinukset: "El resto de cosas"

Plussat: "Free snack and drinks. Good service."

Plussat: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Miinukset: "Like all airlines , the seats could use a few more inches of space, even two would be nice."

Plussat: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Miinukset: "All airlines need to remove a row of seats and give everyone just a bit more legroom."

Miinukset: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Plussat: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Miinukset: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"

Plussat: "The check in process was much better in the CFG airport than SFO. Very organized."
Miinukset: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."

Plussat: "Very old plane with very poor screens where images was horrible"

Plussat: "Pretty decent"
Miinukset: "Not much"

Plussat: "Always like Air France. They are in tune with keeping the traveler updated."
Miinukset: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"

Plussat: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Miinukset: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"

Plussat: "It was a 30min flight not much to say The crew on the ground really took care of us"
Miinukset: "Na"

Plussat: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Miinukset: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."

Miinukset: "Freezing"

Plussat: "There was enough leg room"
Miinukset: "The food was not very nice and the aircraft was really cold."

Miinukset: "bad smell around my seat"

Miinukset: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

Plussat: "A short flight but attendants served us a snack and water with a smile."
Miinukset: "No business class"

Plussat: "Loved the movie selection and the food was good too."
Miinukset: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Plussat: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."

Plussat: "The crew"
Miinukset: "Not enough room for legs. Small amounts of food. No entertainment."

Plussat: "The food, the facilities, the seat, everything."

Miinukset: "Left a little late for no apparent reason."

Plussat: "Boarding was fast and efficient. Flight attendant staff were friendly and very courteous."
Miinukset: "Vegetarian food choices are too limited. Snack and beverage availability on long flights like this are too few and far between."

Plussat: "I liked their seats, I had enough space to get comfortable flying internationally for 14 hours."
Miinukset: "Just wish they served water a couple times more, because when you're in the plane for the whole day, 2-3 little cups isn't enough."

Miinukset: "They lost my luggage going to AFRICA...didn't see the suitcase until 6 days later. When I received the suitcase, over $1000 in equipment was stolen , suitcase was all scrambled...I WAS ROBBED ! ...then on the return flight to HOUSTON, they lost my suitcase again ! W.T.F ? ! No one has called me to apologize for anything ! I expect to be reimbursed for my loses, or I will sue the airline."

Miinukset: "Need to collect luggage in Shanghai airport and check in again"

Plussat: "Left on time arrived a bit early"
Miinukset: "Small plane, tight seats and limited leg room. But the flight is only 26 minutes."

Plussat: "Crew was excellent nice and efficient, food was good"
Miinukset: "We waited at the airport for 5 hours instead of 2 and even before boarding we waited more 1h without explanation and the crew at the airport was not nice"

Plussat: "It was fine. Everything worked and we got there in one piece."
Miinukset: "We were not allowed to check in online so the queue to check in was long and tiring. When we got to to the front we were told we were in the wrong queue, and sent to the Flybe queue where we had to wait all over again. There should have been an official at the start of the line to tell us which one to queue in."

Miinukset: "Flight delay"

Plussat: "Absolutely nothing!"

Miinukset: "Waited one hour and 50 minutes for my luggage. The ENTIRE flight had to wait 1 hour and 50 minutes for our bags to come in on the carousel. There were no apologies or explanations or compensation offered for our wait. Absolutely unacceptable."

Plussat: "Wonderful and on-time!"

Plussat: "Comfortable seating and attentive service"
Miinukset: "Remote terminal which required walking stairs with carry-on bags, and two bus rides to reach the plane. No food other than packaged snacks in first class. No seatback video screen."

Miinukset: "Uncomfortable plane"

Plussat: "Everything was on time"

Plussat: "Non stop and an on time arrival after 20 min delay at phl when no gate agent could deplane previous flight. After being re-ticketed from overbooked united flight all in all not bad at all."
Miinukset: "They happen from time to time,... from many unassigned seats causing long gate line where several butted to the front to random noises during the flight from passengers to 6 bathroom trip guy just weird all around. Plus the multiple gate changes by PHL which are to be expected. Just a regular PHL departure,..."

Plussat: "Pilot sounded nice"
Miinukset: "Airline Attendant ride. Not 2 me. I stayed away from her seeing how she talked to other patrons. Yelling “get with the program. I’ll be watching you” for simple mistakes made before door of plane closed. Tried to talk elderly woman out of tea because she was lazy and didn’t bring hot water on her cart. Eventually brought it but why try to talk her out of it. Heavy set dark brown tall Attendant on flight 5874 Mesa Airlines. Lost my luggage. More and more friends, family & 1 flight expert says AA gets more complaints. Will try booking with another airline carrier in future unless absolute emergency to take AA. Worth $40.00 or more extra to get friendly service."

Plussat: "No problems, friendly crew"

Plussat: "Professional crew. Good landing."
Miinukset: "Twice delayed because of delays in Newark connection. Need more room in coach."

Plussat: "Comfortable aircraft with an efficient and present crew."
Miinukset: "First, passengers had to wait in the main terminal for a bus ride to a remote terminal to wait to board. The only food items offered in first class were unhealthful packaged snacks. On a flight such as this, at 8:12 am, something like a breakfast wrap would be more appropriate, especially considering the fare charged."

Plussat: "Nothing spectacular when sitting in economy."
Miinukset: "Agent at lost baggage was less than desirable. His attempts to read my mind failed miserably."

Plussat: "Not overcrowded or over booked. Efficient boarding process. Smooth flight."

Miinukset: "Escape row seat in a non-escape row wasn’t too fun or comfy. Took half the flight to connect to the WiFi to watch movies to discover that the selection was limited and poor selections at that."

Plussat: "Crew On time Boarding"
Miinukset: "Seat space very tight and I’m not a very big person Seat ahead of me fully reclined left me even less space Seats are very uncomfortable Expected more for the cost of over $200 one way"

Plussat: "extremely friendly, smiling, and helpful service by the flight attendants, comfortable upgraded first class seat, timely arrival."
Miinukset: "No food service other than snack/ junk food."

Plussat: "Nothing."
Miinukset: "First of all, the announcements that come on after we take off and last for 20 minutes is very annoying. We have brains, we can figure out how to plug our head phones in to watch the inflight entertainment. After saying the “show” was going to start, it never did. The screens were down the whole time and it remained black. good thing I had my phone with a movie on it, or I would be very bored for the 3 1/2 hour flight. Never flying with American Airlines again."

Plussat: "Nothing"
Miinukset: "An S80? Really? This plane was older than me! Horrible plane! The crew looked like they had been up since 4 am. Looked exhausted and unfriendly. I do want to clarify that this was an American Airlines operated plane, not etihad."

Plussat: "Flying beats driving"
Miinukset: "no entertainment or food."

Plussat: "The airplale MD 80 are old"

Plussat: "The plane wasn't full so that was soo nice."
Miinukset: "No TV's or outlets."

Miinukset: "Seated next to two obese people and when combined with narrow seats made it all but impossible to sit comfortably on my seat. Flight was delayed on the tarmac for almost an hour due to missing part. When flight arrived in SLC, gate wasn't open (at nearly 1 AM) and had to wait on tarmac again for 10-15 minutes."

Plussat: "Flight was good, there was no entertaiment, so i put one, but the flight was only almost 4 hrs. At night."
Miinukset: "I like the service I got and the service I got. I have back surgery and walk with assistance and the lady that helped me a the the birding desk took care of my needs and it was so much appriciated.. Thank you."

Plussat: "Biscotti, pilot, crew"
Miinukset: "Seating is so uncomfortable, unable to recline more than an inch or so, then everybody rushes around making you return to an upright position! What's the point?"

Plussat: "Upgraded to business class"
Miinukset: "I've never been so cold on a flight in my life. Had two blankets on me and still shivered the whole flight. Others in the cabin were wearing coats and sweaters - in July. Crazy cold."

Plussat: "Was up to standard for everything. nothinf lacking, not exceptional"

Plussat: "Very quick connection"

Plussat: "We flew out of Dallas on AA Eagle and what a great flight! Super roomy, great staff, newest aircraft. Loved it .. wish we could have flown all the way home to SLC on the Eagle!"
Miinukset: "The only thing we didn't like was the turbulance coming into Amarillo (tornado warning!) but the AA Eagle handled it just fine .. so truly there are NO complaints .. Love this short flight between Dallas and Amarillo!"

Plussat: "The FAs on this flight were nice, engaging and caring, the way they should be, so I was happy about that."
Miinukset: "There was a teenager in front of me that was turning back every few seconds and made me nervous what she was looking back for. Then, there was an elderly woman sitting right next to me that kept pushing me every time she'd get out her tablet, pills, pocketbook, etc. By the end of the short 2-hour flight, I've had it with her."

Plussat: "Great selection of movies, comfortable flight overall."
Miinukset: "Only one drink service for 5 hours, attendants not friendly or attentive, and it took an eternity--again with AA--for the bags to hit the carousel. Over 30 minutes' wait."

Plussat: "Laura was very helpful and so was the gate agent."

Miinukset: "Apparently Finnair leases a Hilly plane and crew for this flight right now, so it wasn't quite the same."

Plussat: "Uneventful"
Miinukset: "Prices, of course. No one wants to pay the prices. My company is small and we check pricing all the time."

Miinukset: "No food or beverages for me. I slept comfortably on my flight"

Miinukset: "Flights that long should have on board entertainments and food"

Plussat: "The site was easy to navigate"

Plussat: "left and arrived on time. helpful staff. no glitches. reasonably comfortable."
Miinukset: "i did not rate food and entertainment because i did not partake."

Plussat: "NA"
Miinukset: "Delay but it happens"

Plussat: "Everything was great could have done nothing to improve wonderful set"
Miinukset: "Everything was great magnificent service no complaints"

Plussat: "BA system down. Najor delays and long lines. Flight good."

Plussat: "My back is probably even more worst than what it is ,I had poor back support...u had to sit up the wholetime and no pillows.Wish you all had reclining seats and a Lil pillow or something.Everytime I travel I'm never comfortable sleeping,if the trip is far."
Miinukset: "The seats,no cushion ,no pillows."

Plussat: "Crew was nice"
Miinukset: "Took forever to get plane boarded and we left late for no reason. Seat is like a brick."

Plussat: "I liked crew and ride"
Miinukset: "Delayed more than 2 hours without promt update on status. Stuff at airport kiosk wasn't friendly. Crew was visually very tired which raised safety questions."

Plussat: "It was windy and clouds were here and there when our aircraft was approaching the Salt Lake airport. I was expecting a rough landing, but I was amazed how smooth the landing was. After flying 15 hours in one day, nothing could make me feel so good than the fluffy smooth landing. I wish I could give a "King of Smooth Landing" award to the captain!!!"

Plussat: "Nothing at all !!!!!!!"
Miinukset: "We waited 6 hours at the airport. American Airlines kept changing our gate number from gate a17 to gat a39 to gate a9. Then at midnight we received the noticed they cancelled the flight but before we received that the attendance at the counter all left. The display above gave us a number to call or we could go wait in a line with over 100 other people we started to for about 1hour and was on hold on the phone at the same time as we watch customer relation people leave while the line got bigger. Soon there were only 4 people with a long line. We left after 1 hour but stayed on hold on the phone. After over a hour we finally got through on the phone. The next fight isn't till sat even, we were leaving Thursday so we said we needed to cancel our flight. Instead of them doing the cancelling and refunding our money we now need to login after 24 hours with or tickets an request a refund. The fun doesn't stop with American Airlinees. We have flown them in the past for years and their service has gone down terribly since the take over."

Miinukset: "Bus transfer to gate 60"

Miinukset: "My flight was very full. I sat on row 10 and there was NO window at all, just a blank wall. We flew over the Grand Canyon and I was not able to see it at all because there was NO window. If you offer seats on rows with no window, it should be at a discounted fair and the airlines should explain there is NO window on that row. (This would be extremely helpful for those that experience claustrophobia.) I was very disappointed because there was NO window. One of the flight attendant that served me drinks was very agitated (she was having a very bad day) and it was apparent in her service."

Plussat: "Service was good and seats were comfortable"
Miinukset: "One hour delay on the tarmac before taking off and baggage delivery took way too long at 1AM"

Plussat: "The Trans States crew flying our plane were pros. The pilots did a nice job getting us to Montreal in crappy weather."
Miinukset: "The AA gate staff at JFK had no info about when planes were actually leaving, and they were very rude. It's like the gate staff, the dispatchers, and the folks in charge of AA info at JFK don't talk to each other. This was my first AA flight in almost twenty years, and it'll be my last for a while if I can avoid them."

Miinukset: "Neighbors were very loud. No entertainment on the flight."