Halvat lennot Zadariin

Plussat: "."
Miinukset: "."

Plussat: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
Miinukset: "I expected more from airlines lake Austrian."

Plussat: "The crew"
Miinukset: "Boarding"

Miinukset: "Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going"

Plussat: "Everything"

Plussat: "For short flight the seats are ok with space for the legs"
Miinukset: "The flight was 30 minutes delayed"

Plussat: "Crew was good and entertainment was great."
Miinukset: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."

Plussat: "Very comfortable journey, leaving on time, arriving on time"

Miinukset: "Food"

Plussat: "Departed on time, smooth sailing."
Miinukset: "no entertainment available"

Miinukset: "Staff is not friendly, does not offer assistance or ask if you need anything."

Miinukset: "Connecting flight tolerance and easy upgrade from one class to another."

Plussat: "-maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work."

Miinukset: "One hour late for take off..."

Miinukset: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"

Miinukset: "NA"

Plussat: "Medical help"

Miinukset: "I had a weelchair and nobody assist me in Viene in Austria And I lost"

Plussat: "Crew was very friendly, food was decent and the boarding was a breeze."

Plussat: "On future flights to Europe, I always will choose Austrian Air. Very courteous service. Thanks!"

Plussat: "new plane, half empty, good and friendly service"

Plussat: "Short flight and got a snack"
Miinukset: "Boarding was a hassle"

Miinukset: "Delay"

Miinukset: "Chaotic boarding process, no clear communication with passengers, delays in boarding not explained, people sent away or told off, huge attitude and chip on the shoulder. In the U.S., we are customers that paid for a service and are asking for details on that service. In Europe, we are annoyances that depend on staff at the boarding gates to get on the plane, so power tripping and general disdain to customers beings confused are part of the game. I will try never to fly Austrian Airlines again. Absolutely unacceptable behavior toward families, mothers with children, senior citizens. I can almost see the smirks and annoyed and superior attitude of staff at the boarding gate when they had to deal with more passengers asking why boarding hasn't started half an hour ago when we were announced it would. No answers, just show me the passport and boarding pass, ok, please go back, we'll let you know, then ignore questions."

Plussat: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "Flight was good and everything worked out perfectly."

Plussat: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
Miinukset: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."

Plussat: "The flight was nowhere near full, which was terrific. The crew were excellent, polite and attentive. Everything was on time."
Miinukset: "I don't remember anything about the food."

Miinukset: "We sat on the tarmac for 2 hours because a crew member did not have the proper paperwork. This is incompetence. The trip was long enough w/o adding another two hours due to poor planning. This was completely preventable."

Miinukset: "We booked Austrian Airlines to Kosice for 6 to play a concert for 3,000 on Thursday night. 4 of our group arrived from ZRH; 2 from LHR. LHR-VIE was late; we ran and arrived in time catch VIE-KSC before it left, but Austrian Air would not allow us to board, despite that the other part of our travel party was already on the plane and alerted both gate staff and on-board staff we were coming and wee had to play a show that night with Arch Enemy. We had to wait 10 hours in VIE & given €12 for food. AA cited "rotational issues". Shockingly, Austrian Air delayed the 2nd flight by another hour "to wait for someone". We had to cancel the show. Really angry"

Miinukset: "Boarding in Vienna was completely unorganized. Received zero instruction from crew on new boarding information."

Plussat: "My wife And infant son we're flying out and when I got them there ticket I asked if they had any available seats with leg room and he said there was nothing available but the best he could do was aisle. When my wife n son went to board on the Stewart or stewardess told them that they are not sitting there and that they will be flying first class today. When my wife landed n told me I was extremely happy that they saw her with a baby and gave my wife n son that option to sit in first class then be tied up in economy and no so comfortable. I greatly appreciate the hospitality you have given my wife n son. Thank you Filip"

Miinukset: "Poor service, will not fly again with this airline"

Plussat: "Flight crew was pleasant, calm, and efficient."

Plussat: "Fastboarding, left on time. Cleaner aircraft, too small for carry on. Carry on promised at staircase, delivered at luggage claim."

Miinukset: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"

Plussat: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
Miinukset: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"

Plussat: "It would be nice to see AUA learning from other airlines on how to board a plain. To date it is chaotic, unorganized, messy and unnecessarily unfriendly. Interestingly enough it compares well to the non-existing system for lining up at Skilifts in Austria: Use force to squeeze everybody around you or cheat your way in sidewise. Not exactly my cup of tea."

Miinukset: "It was almost 2 hours delayed"

Miinukset: "Boarding process was incredibly slow, which delayed our flight."

Plussat: "The flight was quick with a light meal once we were at cruising altitude. Friendly staff."
Miinukset: "I have no negative comments about this flight. Everything went well."

Miinukset: "Policies on bringing stroller differed between each trip. And they were not polite about it."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "The crew"
Miinukset: "The lack of space. It was a good thing it was a short flight"

Plussat: "No problems."

Plussat: "the crew was amazing."
Miinukset: "Add more movies, use different headphones, can't hear anything. Add snacks to the flight, and make the second meal bigger, a sandwich is not enough in a 10 hour flight. add more drinks to the list"

Miinukset: "Less than 24 hours notice."

Plussat: "The company that not give us what lthay have to after we lost our tour at Berlin"