Charlotte hotellit North Charlotte

Plussat: Cleaning

Miinukset: The last staff member wasn’t friendly. She not even say good morning

Plussat: Rooms are very clean staff is great lobby is beautiful I would definitely stay there again

Plussat: Location was fine. The selection was good.

Miinukset: It was a bit on the expensive side for a one night stay as we traveled up the coast from FL to PA. However, It is right off the main highway, close to restaurants and shopping, and I had a booking.com coupon!

Plussat: Very clean. Good breakfast

Miinukset: N/a

Plussat: Good location, comfortable rooms and nice swimming pool

Miinukset: Noise from other rooms at night

Plussat: Everything was just perfect. : )

Plussat: I breakfast was okay. It could have been better, but it's a hotel not homecooked food.

Miinukset: The breakfast could've been better. Overall, the stay was great!!

Plussat: Lobby, room, courtesy I got from the front desk by upgrading me to a Suite, since I am Platinum Elite member.

Miinukset: Some spots in the bathtub wall

Plussat: Bed and pillows were very comfy

Plussat: The lobby was nice, the room was very clean and the breakfast was perfect. This hotel was close enough to city and lake but not really near anything.

Miinukset: All day coffee in the lobby would be a nice touch. Elevators were a little slow and didn't use same button (you needed to press down on both sides of the bank to catch the next ride. I thought that was odd.) View was just of a parking lot and stores.

Plussat: Breakfast and second room we got

Miinukset: First room had terrible odor coming from AC unit. Daughter got sick and we got moved to another room within an hour of being there. Walls are thin and could hear people at 3am arguing. Will not stay here again!

Plussat: The hotel was suprisingly nice. Loved the layout and the rooms. Place was spotless!

Miinukset: Staff was ok, but less motivated than other hotels I've been to. Breakfast service was slow (but it was a Saturday and they were very busy) - seemed like 1 lady was doing all the work.

Plussat: The staff was awesome.

Miinukset: The pool is too cold and the breakfast could be up grade.

Plussat: It's very modern and clean.

Miinukset: The hot tub was out of order.

Plussat: Location and nice hot breakfast

Miinukset: the suites could be slightly big. When the sofa bed opens it's hard to move around.

Plussat: The room was ok but had to kill roaches in the room. The breakfast was good. The staff was friendly. The park should be included in the hotel price. Not having a hidden fee for the parking. Also I wasn't told that I had to pay an extra fee of 40.00 to stay at the hotel. The restaurant next to the hotel was over priced and the food wasn't good.

Miinukset: The hot tub had urine in it and wasn't cleaned while we were there. The room had roaches. Also the cable wasn't good. No channels.

Plussat: It was a great place to stay, big room and comfortable.

Miinukset: The room carpet couldve been cleaner but overall very good

Plussat: Everything was good besides y’all had my name wrong

Miinukset: Make sure my name is correct

Plussat: Everything

Plussat: The staff at the front desk at check was very friendly and welcoming. We arrived ahead of check out and she was willing to allow us to get into an available room before the designated check in.

Miinukset: My family was extremely disappointed with the furniture in the room. The sofa had large stains on it and therefore no one was willing to sit on it. The bathroom was just awful. The bathtub was stained to the point that we didn’t want to step into the tub. Each time we showered we had to put a hand towel in the tub to stand on. The toilet was gross!!!! The water level was so low that when we used the bathroom the toilet was left extremely soiled and there was just no way to clean it. The towel rake was broken and halfway holding into the wall. The towels would fall off due to the crooked angle of the rake. The bed were absolutely tiny. It could hardly hold 2 young children much less 2 adults. It was definitely not full size beds. On the last night the power went out in the hotel and was out for several hours (3am to 7am) and there was no way to communicate with the hotel. I pasted the floor and kept the light on on my phone. I was further appalled to learn that there was no back up generator.

Plussat: The Staff was very friendly and helpful.

Miinukset: There were at least three bigger groups of student athletes so the hotel felt like a youth hostel with all the running around and playing/noise in the hallways until midnight. We were traveling with a baby and got two rooms in the middle of the hallway.

Plussat: Breakfast was an added bonus

Miinukset: Something was left on the bathroom sink from the last guest

Plussat: The staff was very friendly and nice! The beds were comfortable. I will definitely stay there again!!!

Miinukset: Price does not include parking which is $10 more per vehicle. It's deceitful in my opinion.

Plussat: The cleanness and the staff

Miinukset: No

Plussat: Staff was excellent. Friendly, hospitable. Could not have been nicer. That matters very much to a female traveling alone. Felt safe. Had to go back after check out for phone. Staff super nice.

Miinukset: Found tub slippery. Hair conditioner not good. Would have liked a taller toilet.

Plussat: Friendly staff, clean, modern.

Miinukset: Noise from traffic on the road.

Plussat: The room was clean and made up daily. Unlike at Best Western Statesville. The entire staff was friendly and the people at the front desk acknowledged you every you entered or left the property. Very nice place.

Miinukset: The only thing that comes to mind is just one elevator. At times it was slow and crowded. I would still stay here again.

Plussat: They had Netflix!

Miinukset: The bed was too firm and lots of highway noise.

Plussat: Design and the staff was wonderful!

Miinukset: Nothing

Plussat: It’s a good place to stay, the guys in the front are cool. It’s close to a mall, and some local gym which is nice. Not so many Uber’s in the area though

Miinukset: Room smelled like they smoked a blunt in it, but didn’t complain

Plussat: THE FRIENDLINESS OF THE STAFF. THE BREAKFAST/DINING AREA. SOME OF US WERE ABLE TO GATHER THERE TO SIT AND EAT AND BE COMFORTABLE TO TALK AND ENJOY INSTEAD OF BEING IN SOMEONE ROOM CRAMPED UP.

Miinukset: EVERYTHING WAS FINE WITH ALL OF US.

Plussat: Staff very friendly.

Miinukset: Guests were noise,baby crying at 1 am. Breakfast had limited choices and was not kept supplied enough to meet the guests needs. Breakfast area was extremely hot,did not allow comfort to enjoy breakfast. Very disappointed!!

Plussat: Great location

Miinukset: I left my "Polo" prescription glasses i the room and after calling 3 times they claim the couldn't find them and made me feel like I was unimportant and was told the were sure they were bit in the room period. After call back 1 last time and gave them specific detail to where they were...right on the nightstand next to the bed...WOW!!! They found them...after they assured me 3 times they were not there and I was crazy. I really felt like the staff didnt care about me or my glasses. It shouldn't take calling 4 times to find something that's was in plain view. The staff was not professional at all.

Plussat: The bed was like a big fluffy marshmallow. Housekeeping did a great job.

Miinukset: That the pool was closed, failed inspection Breakfast food was not good. Lighting in room, not very bright.

Plussat: Staff was excellent

Miinukset: Pool was closed during a hot holiday weekend. Not enough towels and bathroom door needs updated . the hallways were hot as hell

Plussat: breakfast was good.

Miinukset: i was told on booking.com of 119cad total including taxes which in 90 usd. At the counter they charged 90 usd plus tax even after i told them about should be charged 90usd they charged 103 usd total

Plussat: Excellent breakfast .. pool nice, good restaurants nearby

Plussat: It was vey good and included anything you would want for breakfast

Plussat: Location

Miinukset: Extremely outdated. Just did not feel clean.

Plussat: The professionalism of the staff, the cleanliness of the room, and the location.

Miinukset: Everything was in order.

Plussat: Good selection

Miinukset: Eggs were tough

Plussat: Front desk personnel was very nice!

Plussat: Very clean and much nicer than the comfort inn in Greenville sc

Plussat: Not impressed with cleanliness of halls and elevators

Miinukset: Good hotel for rate

Plussat: I will be staying again. Stuff was helpful and friendly. Breakfast was good other then cheese being in the eggs.

Miinukset: The noise in the hall after 9:00. I know that cant be controlled and people being funny and knocking on our door and getting the dogs barking There were cheese in the eggs.

Plussat: The staff was very nice and polite. The couch bed in our room was broken and when we let them know they gave us another room right away.

Plussat: The bed was very comfortable.

Miinukset: Improve on the eggs for Bkf

Plussat: The convenience to the interstate, the room was clean and spacious.

Miinukset: Took a bathing suit expecting to swim, pool was drained and broken cement in the bottom. Was very disappointed in this considering how hot it was.

Plussat: Pet friendly. Great location and the room was nice size & clean.

Plussat: Peaceful

Miinukset: Non smoking

Plussat: This is definitely one of the nicest, cleanest, hotels I have stayed in at this Star Level. Hat's off to the staff for their customer service in hospitality. They do a good job of keeping everything clean!

Plussat: That was clean and the beds were comfortable

Miinukset: We had someone next to us playing loud music until 730am. Tried to call front desk and no one would pick up

Plussat: The room was nice and clean. well maintained. bed was comfy. Liked the hardwood floors.

Miinukset: The breakfast was pretty weak for a continental hotel breakfast. the items were good but it was exceptionally limited comparably to other similar hotels I have stayed with.

Plussat: The room was very clean. Decent breakfast in the morning as well. Was in a convenient location and restaurants were very close by . walking distance to a few .

Miinukset: The pool wasn't open. It was being fixed or renovated.

Plussat: Close to my son's apartment. Newly remodeled room but it was the smallest bathroom I've ever seen in a hotel.

Miinukset: Desk clerk gave me a room to to a room that was already taken. I'd like to have scared the guy to death when I opened the door. Also second night staying they locked me out of my room by deactivating my room key and I had to make a special trip to office to get that straighten out.

Plussat: Convenient

Miinukset: There was a poop smudge on the bathroom door. Yes. Poop

Plussat: Beds were somewhat soft.

Miinukset: The Indian gentleman at the front desk was very rude. Two of the washcloths in my room were already dirty when I walked in. Not only that, but I literally saw the two scruffy dirty looking guys, who were doing the hotel lawn maintenance, come in the hotel, prepare the eggs and the sausage and put them out for the customers to eat for continental breakfast. I could not believe it!! That was the most disgusting thing I have ever seen in my life. I think this has to be the dirtiest hotel I’ve ever stayed in (and I constantly travel for business) I could not believe it.

Miinukset: Staff charged my card prior to check in and I made reservations for my mother whom was unable to change the payment method upon arrival. Bathroom appeared to have black mold on ceiling and shower curtain

Plussat: location

Miinukset: didn't like my card being authorized twice

Plussat: Location and room

Miinukset: Na

Plussat: Bed was comfy and everything was wonderful.

Miinukset: The lady front desk clerk was a bit meanish....

Plussat: It was neat and clean

Miinukset: One staff member was rude

Plussat: The staff

Plussat: Friendly staff. Comfortable bed. Very clean.

Miinukset: Size of room was to small for the price I paid.

Plussat: The staff was very nice & the location was excellent!!

Plussat: Quietness and location

Plussat: Best feature was the amount of parking

Miinukset: multiple shirtless people walking the lobbies. Homeless people, walking the lobby. Smoking throughout the hallways and the lobby. lots of commotions in the halls at 2,3 and 4 am. Barking dogs. I would not go back.

Plussat: Right off highway Great value Very clean

Miinukset: Beds were super hard

Miinukset: I had to keep the air on 66. I was hot all night.

Plussat: Everything was descent

Miinukset: Like everything

Plussat: The food was good and the staff were very nice!

Plussat: The room

Miinukset: The staff

Plussat: The staff was friendly and helpful. Clean facility,

Miinukset: So far there’s nothing I disliked.

Plussat: Michelle at the front desk was exceptional. Came into town for a good friend’s birthday and she was just always so pleasant. She also kept a very tight ship. Things were great!

Plussat: I liked that it was easy to find and the staff were friendly.

Miinukset: The room did not smell really good.

Miinukset: The location

Plussat: The breakfast was good, my daughter especially loved the waffle maker! The beds was comfortable, the maid service was great! The room was clean and the pool was cold. The staff was friendly and as helpful as they could be! I would absolutely stay again! Thank you so much for a wonderful stay!

Miinukset: Breakfest could have more choices or extra servings when fully booked. Alot of mornings they ran out of hot food. I had to get there early to get eggs or biscuits.

Plussat: RJ is awesome upon meeting. Any assistance he can provide he is eager and willing to do. Very professional and engaged well with customers and their children. Treats everyone as though each individual need matters. And breakfast was way better than most hotels.

Miinukset: Diya is extremely unprofessional and rude. Not very helpful and doesn't seem engaged with the customers. When addressing concerns with her she doesn't seem to put the customer first.

Plussat: I enjoyed everything about this property. From the cleanliness to the welcoming staff. Awesome quality for an awesome price.

Miinukset: People were loud at night.

Plussat: Wide selection of stuff.

Miinukset: Food was out in the open air.

Miinukset: There was a cockroach walking outside the chest of drawers

Plussat: The cleaning crew was very nice and helpful that's some of that other ones I been too. The room not bad for the price you paying.

Miinukset: If you don't like staying in that area, you definitely got to be aware of your surroundings. And the pavement in the parking lot is pretty rough.