Charlotte hotellit Sugar Creek

Plussat: Place is awful, outlets did not work Toilet clogged Floors filthy

Miinukset: See above everything was bad

Plussat: I can't complain - for the price this was a comfortable, clean one night stop on our travels. We checked in late, so we had to go to the bullet-proof window, which was a little scary at first. But when we got to our room, it was cozy and comfortable. Never had any issues with noise or cleanliness.

Miinukset: The staff probably does what they can with the limited resources they are given, but they can be pretty off-putting.

Plussat: The receptionist was extremely unhelpful and kept giving me different answers to the same question. She barely spoke English and seemed very confused. I bought a room through booking.com and gave her the confirmation number but she said she couldn't find it and I got charged anyway for no room. Terrible business. I think this may get reported to BBB as soon as I get off work tomorrow.

Miinukset: Getting the room I paid for. A competent receptionist.

Miinukset: The room I stayed in has a television that does not work. I’m sure management is aware of this because there was no remote to the tv in the room. It took them almost two hours to bring a remote to my room only for the television to not work. After notifying management, they told me maintenance would come to fix the tv. It has been almost 3 hours and even after calling the front desk no one has come to even look at my tv. I asked to be moved to another room and was told no. They do not care about the kind of room they give you and will put forth no effort to make anything right.

Miinukset: No water in shower

Plussat: It was in a convenient area for where me and my boyfriend were going the next day.

Miinukset: The rest are m had a nasty odor. The bed lent to one side so as we were sleeping it’s like we were literally having to worry about falling off the bed more than sleeping . And there was a dirty rag left on the back of the door hanging.

Plussat: Nothing

Miinukset: Rooms were nasty had roaches

Plussat: Just location

Miinukset: The bathroom was not clean. It had seemed like someone had used the toilet and and the toilet was sticky and the floor was not cleaned as well. Bath tub was so dark and dirty.

Plussat: Nothing

Miinukset: Keycards fail too often, like everyday

Plussat: Nothing

Miinukset: Price changed was more then booking.com charge

Plussat: I got attacked by bed bugs around 2 am went to check out and get my money back the front desk clerk never apologized and never gave me any documentation my card was refunded. Just wrote VOID on my receipt and I still havent received my money

Miinukset: I got attacked by bed bugs around 2 am went to check out and get my money back the front desk clerk never apologized never gave me any documentation my card was refunded. Just wrote VOID on my receipt and I still havent received my money Roach infested

Plussat: I enjoyed my money's worth. Reliable resources and cooperating furnaces and heat. Door key cooperatable. And kind host. Both female and male attire nice and mannerous deserve raise in pay as well.

Plussat: The floors

Miinukset: There was pee in the bed and i have multiple bug bites all over my body

Plussat: It was a cheap price, but there are better hotels at the same price! This place is horrible. Avoid at all costs.

Miinukset: NO INTERNET! Ceiling was cracked and collapsing in the room. Very unsafe hotel, even the staff was hiding behind bullet proof glass. Police warning posters. Sheets has stains and holes. This is by far the worst hotel I've ever seen.

Plussat: The last several years we stayed here, the parking lot was filled with nails, glass, etc. This time it was clean and nice. There was also ALOT of prostitutes and druggies before, but this time there were none that I saw. More of a police presence. Made us feel much safer. I don't know if you got new management or what, but it was soooo much better this time.

Plussat: Absolutely nothing

Miinukset: Terrible location. Our Uber drivers told us to stay in at night. The woman behind the check in counter was behind thick glass with a ton of rules attached to it; both typed from a computer and hand written. I've never heard of a hotel being prohibited by a police deparment from renting rooms to people from certain zip codes. The door had definitely been kicked in before, there was a big stain on the ceiling, burn holes in the bedspread, and the ceiling looked like it was about to cave in on one side. We slept with our sweatshirts on the pillows. The toilet broke the first morning but was fixed quickly. We had 3 adults in one room but were only given 2 tiny, scratchy towels both days. Definitely no coffee pot as advertised. Not even a box of tissues!! Continental breakfast is also advertised but their "common area" is a locked room that isnt open to guests sooo, yeah. I blame myself... I didn't do any research and just booked it because it was cheap. I still can't justify the $90/ night price tag on such a craphole of a place. Never, ever get a room here!!

Plussat: What did I like? Putting this motel in the rear view mirror of my car, behind me.

Miinukset: The listing description promised free breakfast and free WiFi, there were none. That was a lie. The mattress were old and dipped in the middle. The bathroom door wouldn't close. The one chair in the room was so stained that we wouldn't put anything on it. You got one little sliver of soap, and that was it. The few towels they gave you were small and thin. I would have rather stayed at the Bates motel.

Plussat: They had really nice showerheads

Miinukset: There were no non-smoking rooms, and not all of the outlets worked.

Miinukset: Room was not clean

Plussat: The area was a drug infested area. The. room was not as clean as it should have been. Very noisy all night.in a very bad section of town. Will not recommend to anyone. If this is what I have to worry about i will not book through you again.

Miinukset: Better locatiin friendly service. CLEANER ROOMS

Plussat: Leaving!!!!

Miinukset: We arrived around 5:30 in the afternoon. Air conditioner was not on and The room was 83 degrees. Giving them the benefit of doubt. We went to the concert. Came back no air no staff to change room. Next day tried to get another room no staff available. Sad