Charlotte hotellit Third Ward

Plussat: The hotel was great, located in the heart of downtown Charlotte. Very nice property and the staff was very friendly. everything was clean and comfortable. Short walk to Bank of America Stadium. I would definitely stay there again.

Plussat: View

Miinukset: The balcony was the size of a matchbox :(

Plussat: I LOVED the decor. Beautiful place. Made me feel good just sitting in the lobby. The room itself was gorgeous.

Miinukset: It's silly, I know, but I could have used instructions on how to use the elevator. Apparently, you have to punch in your floor and then show a special, fairly invisible keypad your room key (all good so far) AND THEN the system tells you which elevator you have been assigned to? What's up with that? I've lived and worked all over the world but have never been "assigned" to an elevator. Anyway -- instructions would have been useful. I also had trouble figuring out how to get to the rooftop lounge and was disappointed to learn it would be closed on Sunday. This was a problem with me, since the whole reason for me being there was to meet up with a friend whom I had not seen in decades, and the rooftop lounge was our target. We survived -- going out in the rain to a local restaurant -- but it wasn't ideal. Other than that -- perfect hotel.

Plussat: The welcome by the staff and the overall atmosphere of this hotel was outstanding. The rooms are spacious, bright and clean - everything we love about a hotel!

Miinukset: No tea / coffee making facilities provided and the provision of a mini bar stuffed with products is not a welcome thing. Prefer an empty fridge. To be fair, a kettle was provided when I asked, but no cups, no tea, no coffee and the milk that I did remember to ask for didn't arrive.

Plussat: Beautiful hotel.Great great location. Definitely worth a 5 star rating.

Plussat: Nice accommodations

Miinukset: They’re rooftop restaurant was closed all day and night for a private party- this was the primary reason we stayed there and had looked forward to it for a long time. We got a text the day of our reservation informing us - we were unable to cancel due to the no cancellation rate we received from you. Probably won’t return - nor would I ever go with a no cancel rate again . Very disappointed

Plussat: Everyone at the hotel was polite and offered assistance everywhere we turned. The staff was able to help answer any question we had, from the cleaning crew to the valet. I would 100% recommend this hotel to others.

Miinukset: None

Plussat: Everything was top notch. Very pleasant

Plussat: It was beautiful!

Miinukset: Pricey but close to why we needed to stay.

Plussat: Staff Location Rooms Rooftop bar Toiletries

Plussat: location safety clean modern

Miinukset: I hotel fairy should definitely take a star away from them. after speaking with 3 front desk personnel, no one could provide a GPS address that takes you to the parking garage. This resulted in me and my guest walking down the street with our bags. Ummmmm NO! you dont get 4 stars why your guest carry their own luggage. the 4 teenage vallet/bellhops/frontdoor ppl, who were playing and goofing off thought it was funny. the oldest of the four chuckles and says see ya finally found it as we walk up. No one has yet to offer to help, grab some luggage, do anything besides look at us stupid. then the front desk personnel all, with the exception of one young lady, looked at me like I was speaking French, when i informed them that the Google physical address dumps you on the opposite side of the hotel. Which is why i had asked for a GPS address. The evening staff were rude, unhelpful, and ill prepared for this position. If you know what 4 and above star hotel means, then you will be disappointed with the level of customer service received. However, the hotel itself was nice, very clean, and a great location for a football game. If that is all you are looking for stay closer. If you are looking for luxury, don't even bother or check up during the daytime. the morning staff was like night and day. Oh and the bed didn't sleep well!

Plussat: Very nice amenities great location close to all the action

Miinukset: I would have to ask the stuff twice for things like towels or a blanket

Plussat: Location is very good, staff is very friendly, rooms were clean

Miinukset: Booked a king size bed but got double beds, parking was expensive, due to construction going on in front of the hotel is was a bit noisy

Plussat: Warm greeting from staff. As we waited in line to check in we were offered Prosecco. That was a nice experience! The staff was friendly and cheerful. Our only glitch was upon departing we were forgotten by the valet and waited a full 30 minutes for our car. A good location for attending a concert. We were able to walk to our restaurant for dinner and then to the concert right around the corner.

Miinukset: Valet delay when departing.

Plussat: Love the location and the hotel! The staff Corrine was wonderful! Great valet staff..... the room was beautiful! Will def stay there again....absolutely love the vibe in downtown Charlotte! Perfect location!

Miinukset: The construction but that’s temporary

Plussat: Modern Design and Alexa

Miinukset: N/A

Plussat: Great new and modern rooms. The hotel is perfectly situated in the heart of the city. We liked the modern but still cosy atmosphere of the restaurants. Great kitchen atmosphere. A special big thank you to chef H.C. For his delicious home made honey pecans and the recipe! We will come back

Plussat: Enjoyed the location down town. Easy for us to check the area for eateries and a good beer and go to a MiLB game.

Miinukset: Didn’t like the pillows. The bathroom door/walls are very thin to the room, doesn’t feel quite private.

Plussat: This was the worst experience ever.

Miinukset: Everything

Miinukset: Noisy! Super thin walls. On a noisy street that was busy all night. The morning there were young adults running round and yelling in the halls for hours in the morning, a baby crying could be heard next door due to the thin walls with no sound isolation, and to top it all off there was this annoying 5 second loop of elevator jazz playing over and over and over and over coming from somewhere all morning long.

Plussat: Nice beach

Miinukset: Clogged

Plussat: The bartender was awesome. Don't remember her name but she was from NY.

Miinukset: Parking is terrible. Paid 30$ to park. Should've been included in price.

Plussat: Up to date, modern, very nice and comfortable. Great location. Staff members were five star all around.

Miinukset: no, everything was fantastic.

Plussat: Absolutely nothing

Miinukset: Management