Charlotte hotellit lähellä NASCAR Hall of Fame

Plussat: Excellent hotel in every way, except was a little too expensive.

Miinukset: Price was too high .

Plussat: Beds

Miinukset: Hotel staff was uptight

Plussat: The beds are the most comfortable I have found and the updated layout and facilities are top notch

Miinukset: Noisy elevators

Plussat: It was close to Bank of America Stadium.

Miinukset: At check in we were charged for parking when I clearly showed them that it was to be included in my reservation. They said since I booked with a third party, there was no guarantee that the amenities I paid for would be honored by the property. REALLY??? They also knew we were a party of 3 and clearly needed 2 double beds but put us in a king with a roll away. Not overly pleased with the overall experience at check in.

Plussat: The room was great and comfortable. We stayed on the Stay Well floor and it was very relaxing. I enjoyed the lights being so versatile with the color and dimming options. The lights that came on at the foot of the bed when you got up were great so I didn't have to wake him up with lights when I got up in the morning. The location was great.

Miinukset: I didn't know the parking was $30 a day and the breakfast was a little frustrating. The restaurant downstairs told us 10 minutes to wait but kept insisting to go to the coffee shop for quicker service. I wanted an actual breakfast not coffee and a bagel but she told us at least 10 times that it would be quicker there. we ended up leaving and getting breakfast somewhere down the street because we felt so unwelcomed at the restaurant.

Plussat: The staff, the breakfast, the LARGE room, everything was fantastic!

Plussat: The staff was friendly and welcoming, the breakfast was nice, the happy hour was fun and the room was really great.

Plussat: Very much enjoyed my stay, next door to the football and baseball stadiums. Room service was very good, food was excellent, staff very friendly as well.

Miinukset: No pool :(

Miinukset: I didn't like that I requested a room on a high floor with a nice view and wound up with one on the 7th floor with a view of a roof. I also didn't like that I had to keep pestering the hotel staff for a remote and the only way someone finally seemed to act was when I requested another room, one with a remote. The TV had the channel and volume button disabled so I could only watch the never ending hotel channel. It drove me insane and I missed my favorite TV show because 3 phone calls, a trip to the front desk, and an encounter with a gentleman on the floor taking care of something else didn't seem to be able to produce a remote. Why didn't the cleaners check previously that a remote was in the room? That is standard. I was also disappointed that the hotel didn't have wifi. Some computers, especially MacBooks do NOT have an ethernet port so they cannot be plugged in. I wound up having to tether my computer to my phone just to surf the net. For the price, this was a very bad experience and I will NEVER stay at this hotel again.

Plussat: Excellent location! Perfect walking distance from all of down town! Great view of the Panthers stadium. Room was generally clean.

Miinukset: Received an unauthorized charge after check out of $20 for self parking after paying for a very high end hotel room. There were very few self parking spots and most of the garage was taken up with construction. There were plenty of reserved valet parking spots, but we WERE NOT TOLD about the $20 self parking and the $25 valet parking, so we just walked the extra distance thinking we were saving money.

Plussat: Very clean. Friendly staff. Good food. Nice and comfortable bed!

Plussat: Valet is super

Miinukset: I had a modified reservation with a better rate and the manager Darron acted as if I was making it up! Not satisfied with his handling of it.

Plussat: I liked everything about my stay except for a few unfriendly and standoffish hotel employees and security staff members...

Miinukset: When I first arrived I was greeted rudely by the security staff... There was an event/wedding under way, and because I was dressed in casual urban attire I was blocked at the front door until I informed them of my reservation.... The only people who were genuinely friendly to ke throughout my stay were a valet associate named Matthew and older Spanish woman in the gift shop and the young ladies at the concierge counter. If it wasn't for those 5 connections my stay could've been undesirable... Those individuals mentioned above, salvaged the negative impression that the security staff left with me....

Plussat: I love the fact the asked me if I wanted a high or low room..of course we took the high and the view for the 15 floor was amazing

Plussat: The staff was very friendly, always offered assistance, great place to take your family and dog, great location in Greenville within walking distance to many restaurants and places to do something fun, we recommend this place highly and planning on returning soon!

Miinukset: Staff was amazing Rooms very clean and great views at charlotte Dog friendly they offer treats and water in the lobby Close to restaurants

Plussat: Everything

Miinukset: When I got there the room was clean. But the bathroom still had dirty towels in from the previous people staying in my room.

Plussat: Bed was very comfortable and the staff was my favorite part. They were very helpful and nice. The place was very clean and loved the checkout time.

Miinukset: My fiance and I traveled to Charlotte for one night to attend a concert. We pulled in and cones were blocking the entrance to self park which resulted in us using the valet service. Service was great but it was 30 dollars for one time valet. Very pricey especially for something we didn't want to do in the first place. Checking in didn't go as planned either, my reservation wasn't showing up but I had a printed and email confirmation. About 20 minutes later it was sorted out by having to make another reservation. The staff was by far my favorite part. They were helpful and patient even with a ton of people bustling around needing something.

Plussat: Overall, a very nice hotel. Up to standard.

Miinukset: Was not pleased with my stay. I checked in at 6:30 and none of the rooms were clean. I found this ridiculous and almost unheard of. I was not put in the room that I had originally booked which had bathrobes. The room they put me in did not so I asked for them three times. They promised they would bring them up and they never did. Very disappointed in the staff and customer service so I will not be staying here again unless I am reimbursed.

Plussat: Great location to the venues we attended. Staff was nice and accommodating despite the enormous number of people that stayed at the hotel as a result of an international soccer match.

Miinukset: The fact that they charged my cc with $50 for two nights when we stayed one night only and did not incur any incidentals.

Plussat: The location was great, with an awesome view to boot. The room was comfortable and clean.

Miinukset: I felt like I was staying in a cheap motel next to the highway when the occupants in the next room turned up their music and partied into the wee hours of the morning. The walls were thin enough to hear laughter, cursing, and singing... was very disappointed to not have a restful time.

Plussat: Was just passing through NC and needed a nice hotel gor decent price and I was amazed at the deal I got on a hotel that in my book should be 7 stars!!!

Miinukset: Rooms.were spacious and modern, beds and pillows are very comfy, batrhoom very cool!!!

Plussat: My husband and I decided to book a room somewhat last minute on a holiday weekend. It was our 6th wedding anniversary & we were looking for something a little different than the past years celebrations. The first night, we were on the 5th floor, in a comfortable room with nice amenities. The next day, we decided to book another night & had no problems doing so very easily. My husband spoke to an employee in the lobby about possibly switching rooms so that we could see the fireworks. While we couldn't get a room on the side of the building where they shot off the city's fireworks, we got a great room on the other side of the building where we could watch all the fireworks on the horizon going off for hours. They gave us a sweet gift bag with snacks & since we were moved to the top floor, we also got access to the executive lounge, where we had access to free breakfast & all the other amenities offered there. It was great & we really appreciate all the help from the staff for making that possible.

Miinukset: While we had one night of parking comped, the $20 a night parking fee seems a little steep to me. We live in a small town where there aren't even meters for parking, so that's a bit of an adjustment.

Plussat: Close proximity to restaurants and sites,

Miinukset: Long wait to check-in

Plussat: The staff was so welcoming and courteous we felt very much at home the minute we arrived!

Miinukset: No late dining in hotel. However there were LOTS of great places within 2 blocks

Plussat: Horrible service. Ridiculous terms and rules.

Miinukset: Being charged over $200 for a false noise complaint, TWICE. Not even informing us about the charge whatsoever. Really selfish staff.

Plussat: The gum

Miinukset: The room ... The bell hops

Plussat: Si

Plussat: Awesome stay in every way...from the Valet to the room service...would stay again if given the chance Security was also commendable

Miinukset: N/A

Plussat: Location, price

Miinukset: Air conditioning in room couldn't get below 72 degrees

Plussat: The staff was great. Always friendly and helpful. The location was perfect for our needs (we were attending an event at the convention center). The executive lounge was an excellent place for coffee & breakfast with a nice view of Charlotte.

Miinukset: Our A/C in the room did not work. We called the front desk and they sent a gentlemen up to fix it. He came in, changed the filter, told us it was working now and left. However, the room never cooled down and I called down again. Unfortunately, we had left the "do not disturb" sign on the door from that morning and the technician was not permitted to enter the room. (we had left for the evening) So the air conditioning was never repaired and the only downside to our stay was a very hot room.

Plussat: It was very clean secure and had a friendly staff

Miinukset: Parking deck was 6 foot eight inches and had to pay twenty dollars to park my van overnight

Miinukset: They didn't offer free breakfast or coupons for the $13 'buffet'. Disappointed in paying over 150 bucks for a place and not given any sort of free breakfast.

Plussat: The location was terrific and hotel staff very friendly.

Miinukset: The room was designed and decorated from the late '90s. All the furniture was pushed to one side of the room, like they had been cleaning the carpets. For the exorbitant price, the hotel was lacking a lot.

Plussat: Staff was very friendly.

Miinukset: Nothing.

Plussat: Clean and quiet

Miinukset: Not what I expected at a Hilton Garden

Plussat: Everything was OK to good, nothing was great. A fair price for a fair hotey

Plussat: Good location but there are other hotels close by.

Miinukset: The walls were incredibly thin. Staff was not helpful. Additional $18 to park on top of the room cost.

Plussat: The rooms were nice and clean and they had a shuttle to take you places for free instead of u driving

Miinukset: That u had to pay$18 for parking

Miinukset: Other family members who also stayed the same time had cheaper room rates! Almost by half for the Saturday night stay.

Plussat: room was clean, the service is very responsive when requesting additional items. The fresh water in the lobby is well-received by my group as we were here for a running race and appreciate a place to get water other than the faucet of the hotel bathroom.

Miinukset: The bothroom/shower door is a little awkward, it won't stay on track, and doesn't really provide much privacy. That's it.

Plussat: the location is the best. walking distance to uptown charlotte. staff are very nice and very friendly especially tracey and deb the manager. we enjoyed our stay here. the breakfast buffet is the best we ever had.

Plussat: the staff are very friendly and the breakfast buffet was amazing. great location in uptown charlotte. walking distance to every restaurants