Charlotte hotellit lähellä Mint Museum Uptown

Plussat: New

Miinukset: Breakfast can’t be delivered before 8 am . Coffee tasted like nothing ! . Staff communication skills are so bad the minute you walk in at front desk! Called valet 20 minutes earlier at 8 am in the mornings n not a bust tone at all and they ended up bringing us someone else’s car andchad to wait another 20 minutes to find us our car !!!! Not worth the money !!!

Plussat: The decor.

Miinukset: Bars and restaurants not being open on check in.

Plussat: Decor is modern and luxurious, hotel is clean, quiet and close to everything you need downtown. Perfect place to stay if seeing a show at the Spectrum Center - literally right across the street.

Plussat: Excellent location.

Miinukset: Housekeeping is terrible. Improve the variety of stuff available for breakfast.

Plussat: Very clean, rooms were everything I had hoped, breakfast was amazing!

Miinukset: There is construction going on in front of the hotel. Entrance is kind of hard to see.

Plussat: i like how it was downtown....and that is were it ended

Miinukset: the front desk clerk was rude and not well informed. She sent me on 30 min search for a pack of smoke. The room had a weird smell. The cleaning staff woke us up several time EVEN THOUGH we had a 1 pm check out

Plussat: Great location and extremely receptive staff

Plussat: The gym is actually pretty well equipped for a hotel. The king studio suite I stayed in was spacious and well designed to feel more like a home than just an average hotel room. I appreciate the abundance of electrical outlets in the room, as well as the full length mirror.

Miinukset: Not well soundproofed to the hallway.

Plussat: The employee's are incredibly helpful. The breakfast was great. Location was perfect. Rooms were sexy. Had a nice time getting away for a weekend.

Plussat: Enjoyed my stay loved the location. Very clean and the staff was very friendly. The valet parking was awesome.

Plussat: Excellent restaurant, beautiful room, friendly staff

Miinukset: Poor guest internet options. No ethernet, mediocre / difficult WiFi

Plussat: Freindly and helpful staff

Miinukset: no shopping nearby

Plussat: so the problem is next door there is a complex of bars and restaurants and the music blares and thumps thru the night ...got to bed around 2:00 am So cannot recommend

Plussat: Location

Plussat: Location, staff, room, shower, electric outlets (numerous and working well), complimentary morning beverages.

Miinukset: Nothing

Plussat: Staff and the cleanliness was good but my room was broken for $200 I feel like I should still want to the Ritz I pay for a luxury Suite but I got a king size bed instead which was not luxury at all.

Miinukset: I didn't like the fact they Park their cars in public parking. I specially don't like how unsafe our cars, it should be more the luxury to the higher class. Especially don't like the rooms since my room was old and outdated for the money I should just going to the Ritz. The staff was pretty good.

Miinukset: They have a lot of hidden fees they don't tell you about and also they charge for everything!!!

Plussat: Staff was very friendly

Miinukset: Rooms smelled like a 10 year old ashtray. Rooms are dirty and old. Very noisy. Forced valet parking. I love Omni but this one is bottom of the barrel

Plussat: Great Service! Excellent Room, and Perfect Location in Downtown Charlotte, NC!

Plussat: Concierge and staff were amazing!

Miinukset: This is an older hotel, not what i expected for an omni brand.

Plussat: Location, Vallet

Miinukset: Accommodations, dirty, furniture in room was broken and/or disheveled, low quality toilet paper, rough towels, accessibility into hotel after hours.

Plussat: Fabulous location! Could walk to many attractions and venues.

Miinukset: I didn't like that I requested a room on a high floor with a nice view and wound up with one on the 7th floor with a view of a roof. I also didn't like that I had to keep pestering the hotel staff for a remote and the only way someone finally seemed to act was when I requested another room, one with a remote. The TV had the channel and volume button disabled so I could only watch the never ending hotel channel. It drove me insane and I missed my favorite TV show because 3 phone calls, a trip to the front desk, and an encounter with a gentleman on the floor taking care of something else didn't seem to be able to produce a remote. Why didn't the cleaners check previously that a remote was in the room? That is standard. I was also disappointed that the hotel didn't have wifi. Some computers, especially MacBooks do NOT have an ethernet port so they cannot be plugged in. I wound up having to tether my computer to my phone just to surf the net. For the price, this was a very bad experience and I will NEVER stay at this hotel again.

Plussat: Excellent location! Perfect walking distance from all of down town! Great view of the Panthers stadium. Room was generally clean.

Miinukset: Received an unauthorized charge after check out of $20 for self parking after paying for a very high end hotel room. There were very few self parking spots and most of the garage was taken up with construction. There were plenty of reserved valet parking spots, but we WERE NOT TOLD about the $20 self parking and the $25 valet parking, so we just walked the extra distance thinking we were saving money.

Plussat: An outstanding property with courteous staff.

Miinukset: The signs for the conference rooms were inadequate. It took me 20 minutes to locate the room I was supposed to go to because it was on the 3rd floor and no where was this displayed - not in the elevators, not in the halls, not in the lobby.

Plussat: Very clean. Friendly staff. Good food. Nice and comfortable bed!

Plussat: Valet is super

Miinukset: I had a modified reservation with a better rate and the manager Darron acted as if I was making it up! Not satisfied with his handling of it.

Plussat: The room was recently refreshed and the Westin did a great job.

Miinukset: The in-room dining menu is extremely limited

Plussat: I liked everything about my stay except for a few unfriendly and standoffish hotel employees and security staff members...

Miinukset: When I first arrived I was greeted rudely by the security staff... There was an event/wedding under way, and because I was dressed in casual urban attire I was blocked at the front door until I informed them of my reservation.... The only people who were genuinely friendly to ke throughout my stay were a valet associate named Matthew and older Spanish woman in the gift shop and the young ladies at the concierge counter. If it wasn't for those 5 connections my stay could've been undesirable... Those individuals mentioned above, salvaged the negative impression that the security staff left with me....

Plussat: I love the fact the asked me if I wanted a high or low room..of course we took the high and the view for the 15 floor was amazing

Plussat: The staff was very friendly, always offered assistance, great place to take your family and dog, great location in Greenville within walking distance to many restaurants and places to do something fun, we recommend this place highly and planning on returning soon!

Miinukset: Staff was amazing Rooms very clean and great views at charlotte Dog friendly they offer treats and water in the lobby Close to restaurants

Plussat: Everything

Miinukset: When I got there the room was clean. But the bathroom still had dirty towels in from the previous people staying in my room.

Plussat: Bed was very comfortable and the staff was my favorite part. They were very helpful and nice. The place was very clean and loved the checkout time.

Miinukset: My fiance and I traveled to Charlotte for one night to attend a concert. We pulled in and cones were blocking the entrance to self park which resulted in us using the valet service. Service was great but it was 30 dollars for one time valet. Very pricey especially for something we didn't want to do in the first place. Checking in didn't go as planned either, my reservation wasn't showing up but I had a printed and email confirmation. About 20 minutes later it was sorted out by having to make another reservation. The staff was by far my favorite part. They were helpful and patient even with a ton of people bustling around needing something.

Plussat: Great location to the venues we attended. Staff was nice and accommodating despite the enormous number of people that stayed at the hotel as a result of an international soccer match.

Miinukset: The fact that they charged my cc with $50 for two nights when we stayed one night only and did not incur any incidentals.

Plussat: Location and staff were great.

Miinukset: Not clean. Hallways were dirty.

Plussat: The location and cleanliness

Miinukset: The $18 charge for parking.

Miinukset: Bathroom had bad smell. Needed better cleaning.

Plussat: It was my graduation weekend and it was walking distance to the Time Warner Cable Arena, EpiCenter, and other venues!!!

Plussat: Location

Miinukset: Hotel rooms were under renovation. As a Spire Elite they gave me the best room available, I guess. The room was still in need of some minor construction clean up. Disappointed they did not inform me of status when I contacted them during booking. All staff I came in contact with were great.

Plussat: Location and price. Quick walk to arena.

Miinukset: Construction, overall feel, broken vending machines.

Plussat: Great location

Miinukset: 2 am yelling in corridors-- not the hotels fault that's what you get with wedding parties!

Plussat: Location Staff at valet and bell boys.

Miinukset: Better food than the only available option of eating at the attached Sheraton.

Plussat: Lovely hotel with great location.

Miinukset: The temperature in the room could not be adjusted making it too warm throughout the night. Despite the fact that the hotel wasn't crowded the valet did not have our car when we requested making us late for our meeting. Also, the valet closed the car door on my wool wrap leaving a hole & grease stain in it!

Plussat: Design, ambiance, and yes even the shower.

Miinukset: Pillows! Horrible pillows ... no support ... wasn't comfortable at all.

Plussat: Style and atmosphere of the lobby and rooms. The staff was very nice

Plussat: Decor

Miinukset: Restaurant was a joke. Empty and expensive. Not a great value

Plussat: Comfortable linens and an attentive staff highlighted our quick get-away weekend to this Queen City of the mid-Atlantic. It was a plant 15-minute stroll to the uptown area along quite, tree-lined streets.

Miinukset: We expected queen and king-sized beds. We were given a room with two full-sized beds and ill-fitted sheets. The lighting was not all in working order, and my phone failed to charge overnight, leaving me curious about the staff electrician. There was no door in the walk-in shower, and the overspray nearly caused a slip on the floor of the cramped bath. It was a week after the DST time change, but the clock hadn't been touched. None of these issues was show-stopping, but noteworthy as a collection of caveats.

Miinukset: Employees seemed a bit uninterested in dealing with me as a customer. They weren't quite as friendly as I was hoping. There were several dirty and dusty areas in my room which was gross and not at all what I was expecting.

Plussat: comfortable beds; good coffee

Miinukset: this hotel is designed to be hip; it has a rooftop bar that is clearly a scene, an outdoor pool with blaring pop music which is attached to another large bar. This hotel shares facilities with the Sheraton next door. If you're under 35 without kids in tow, this is probably the place to be. For everyone else, it's certainly a nice enough hotel but the whole ambience -- decor, menu, espresso bar etc is just too much like an upscale spring break party -- at least the weekend we stayed.