Houston hotellit Greenway/Upper Kirby

Miinukset: The most uncomfortable bed I can ever remember in a hotel room. Also, there was an unadvertised $100 nonrefundable pet fee. AWFUL experience. Would NEVER stay here again.

Miinukset: Guest smoking weed on the area where it was supposed 2 b nonsmoking. Smells awful n hallway.

Plussat: The room is very good, and the staff is nice.

Miinukset: They can improve in the breakfast, also they could offer some meals for lunch and dinner.

Plussat: Clean, fresh and VERY temperature friendly.

Miinukset: The elevators are in a non-conventional location.

Plussat: Friendly customers service

Plussat: Staff was very friendly and helpful. We stayed an extra night and the hotel is in a great location. They have a great breakfast, very clean room, and plenty of parking.

Miinukset: We wished we would have had a king size bed instead of a double. Other than that, it was perfect.

Plussat: The room had a kitchenette, very comfortable.

Miinukset: It felt like home, staff was friendly, breakfast was great.

Plussat: The room was spacious, clean, and comfortable. Made me wish I was staying more than one night.

Miinukset: Our ice maker did not work. But, the front desk supplied us with ice.

Plussat: Staff

Miinukset: Hotel room smelled like smoke. Switched rooms next afternoon. Don’t feel like I should have been charged for my first night.

Plussat: Excellent Staff - Front desk staff fast, friendly and helpful, we had one minor problem in room after we checked in, one call to front desk and it was quickly remedied by an excellent maintenance staff. Convenient Location Great Breakfast

Plussat: Proximity to MD Anderson was so helpful and the shuttle service made stressful situations much better. The room was so clean and homey and beds comfortable. Even the sofa bed was comfortable

Miinukset: When I got to the hotel to check in, I was told that my room had been given to a group that wanted an extension of their stay. I was told to go to the Wyndham and they would pick up the tab. They didn’t make arrangements with the Wyndham just gave me a letter saying they would pay for the two nights. The room was not comparable. I go to Houston because of medical appointments at MD Anderson. I was very disappointed and appalled that my room could just be taken like that and without contacting me.

Plussat: I liked the setup of the room and that there was a full-sized fridge, a pantry to go to with yogurt, fruit, etc.,

Miinukset: Although it appeared to be clean when we walked in, there was a definite smell of urine on the first floor only. Our room and our floor was fine, and I am not sure what exactly the smell was. The elevator was very slow, but other than that was pleased with the entire facility

Plussat: Nice room for the price

Miinukset: Needs an update

Plussat: Little things like large, well-lit parking lot. Luggage caddy to shuttle luggage in one trip. Lending pantry (games, blender, waffle iron, etc.) and small, honor-system pantry for drinks, yogurt, etc. Full-size fridge. Very comfy bed.

Miinukset: Difficult location.

Plussat: The bed was uncomfortable and when we asked for more caffeinated coffee they didn’t have any. Can’t imagine that but the clerk was alone and probably couldn’t leave the desk to go on a hunt.

Miinukset: More personnel. Places nowadays are running with bare minimum employees and unfortunately it shows up in lack of services! Also they didn’t have record of our reservations, so we had to book a room once we got there which took a lot of time since the computers are very slow!

Plussat: Enough space for our 9 day stay. The pullout sofa created two bedrooms for us. The kitchen had everything we needed to make morning smoothies ( ask office for blender) and light cooking at night w small cooktop. Perfect location for us to get to friends in Meyerland and Bellsire as well as quick access to 610 and 59. I loved how there is also an entrance off west park to avoid freeways if preferred. Staff was awesome and accommodating. Loved the laundry room too! Just like a homey apt !

Miinukset: Most of the tv channels went out because of storm.

Plussat: Great location with easy access. Separate bedroom was definitely helpful because we traveled with a baby and we could move freely while he napped peacefully in the bedroom.

Miinukset: It was not as clean as it should have been. Dust covered the shelves of the desk in the bedroom and there was actual trash left on the floor next to the nightstand- including an empty one-liter water bottle on the floor.

Plussat: Fire alarm went off from 1:30 to 2:44 in the morning, no one from Candlewood informed guests of what was going on, was it safe to return to rooms. Room wasn't clean when I went in and was informed it would not be serviced until after I left. Staff was clearly there for a paycheck only.

Plussat: The staff was friendly, the location convenient for our needs. The rooms were clean and comfortable.

Miinukset: The rooms were a bit small and had an awkward recliner that was in the way.

Plussat: Harmony at the front desk was particularly helpful. I booked the wrong room type and she was able to fix the problem for us. Great job, Harmony :-)

Plussat: Cleanliness

Miinukset: Sink in with bathroom. If someone is occupying the bathroom, I have to wait to use sink to brush teeth or etc... I prefer separate.

Miinukset: Have the rooms better cleaned

Plussat: Friendly, clean, safe,

Miinukset: The heating was out of service so it was very cold.

Plussat: Staff nice, room great, rush hour hard to navigate

Miinukset: traffic around hotel

Plussat: Nothing

Miinukset: Old, low maintenance noted, no heater, loose water faucets, old carpet, super cold rooms, hallways and lobby, poor appearance

Plussat: 1. Breakfast was decent. What made is great was the smiling and courteous staff. 2. The bed was very comfortable 3. The location is good and not too far from Downtown which is where I had my conference

Miinukset: 1. No safe in the room 2. Was given a handicap room which is fine but the bathroom shower was fixed at a low height. Since I am tall I had to stand bent while using the shower which was not a good experience. Wish this was foreseen by the staff. 3. The staff forgot to replenish the coffee a couple of times and I had to go down to the reception to get the coffee pods. I informed the front desk about this as well. 4. The shower gel in my room was never filled up. Luckily I had my own so it was not a problem.

Plussat: Nothing

Miinukset: Under construction in areas. No water. Eternal 10:00 pm - 5:00 am. Not enough towels left in room and no bath mat. Room was noisy.

Plussat: Location, bed, and TV

Miinukset: Loud HVAC, so bad in first room we had to change it out.

Plussat: Location

Miinukset: Hotel charges $10/per night for parking. I paid $20 for two nights to be on the safe side, but there was adequate parking on the street.

Plussat: Location

Miinukset: Construction, issues w ac

Plussat: Priice

Miinukset: Rooms where small,housekeeping would not leave right amount of towels an wash clothes everday.. traffic noise was loud , rooms windows leaked in outside air.and noises

Miinukset: First, I was given a used hotel room, Then, In the new room they gave me, the toilette was broken, and made a lot of noise the whole night. While taking my shower in the morning, the shower head broke and hit me in the head. S

Plussat: nothing

Miinukset: the fire alarm went on about 5 times the power went out and not even fancy

Plussat: The room was very large

Miinukset: It was very noisy

Plussat: The staff was helpful, communicative, and very friendly! Everyone here is a person that actually cares. Couldn't recommend them higher.

Plussat: Location is the plus point to this city center visitors like me.

Miinukset: NO CUTLERY,NO PLATE,NO GLASS in the kitchen.What should I do with Stove/oven in the kitchen? No DRINKING Water.Vending machine is OUT OF ORDER in the hotel. False alarm was ringing in the room at night 1:00 am,1:30 am,3:00 am.No peaceful sleep.

Plussat: It was clean and the staff was friendly.

Miinukset: They say breakfast is included, when in reality breakfast is a coffee table in the lobby with hot drinks and bagged muffins - granola bars. There is no breakfast room, so you have to eat it on your room.

Plussat: The location what's great clean comfortable rooms

Miinukset: Sunday at 7 am was carpet cleaning!! [Check out at 11 am] Very strange ...

Plussat: Location.

Miinukset: NO CUTLERY,NO PLATE,NO GLASS in the kitchen as promised while booking.What should I do with Stove/oven in the kitchen? Stayed in same hotel on 11/8 to 11/9, same situation with cutlery.

Plussat: Location was easy to find and good access to things we wanted to do!

Miinukset: Did not like not having room service!

Miinukset: It would be much better if there's more food (for instance, cheese, ham, bread, eggs)

Plussat: Bed comfort kitchen cute

Miinukset: Bullet hole in picture on the wall scared the scrape out of me it was far from the front and only one cart

Plussat: Very accommodating and extremely polite!!!!! Enjoyed my time from start to finish no complaints at all