Houston hotellit Southeast Houston

Plussat: The rooms were comfortable, and the food and drink amenities were a great add on. The property paid for our Uber fee back to the airport as well. All around good experience.

Plussat: Friendly staff and comfortable rooms

Miinukset: Halls were muggy and smelled bad

Plussat: Check In and Check Out process Great

Miinukset: It didn’t have a refrigerator or a microwave

Plussat: Everything in general was amazing, but definitely the staff did an exceptional job

Miinukset: None at all

Plussat: Clean, comfortable and accommodating! Arrived early and were allowed to checkin. Micah is outstanding! All staff are to be commended. Will stay here whenever in Houston.

Plussat: Very nice and helpful staff.

Miinukset: Room could use an update.

Plussat: From the GM to housekeeping, the staff was amazing. Professional, and engaging.

Miinukset: Rooms need updating. Old building, old rooms.

Plussat: Pretty plain Jane, get rid of horrible potatoes. Eggs fair, need pico de gaio, or salsa.

Plussat: Clean, quiet and breakfast.

Miinukset: Room was a double bed but it seemed cramped.

Plussat: My 1st stay w/ Drury, it won't be my last:). EVERYTHING was wonderful from the Staff to the accommodations. Can't wait for next visit:)!

Miinukset: NOTHING!!

Plussat: Location is good. People / staff are friendly

Miinukset: Rooms are out dated and channels choices are a joke. A/C has to run constantly in order to keep temp low. Temp does NOT go below 72.

Plussat: I wanted a suite with multiple beds and a kitchenette no kitchenette, but the plus was I had a knee surgery I was glad that the suite was downstairs and the bath was handicapped accessible. I loved the suite after all

Miinukset: No kitchenette!

Miinukset: There are other reasonably priced accommodations in the area that provide a much better customer service.

Plussat: The room exceeded my expectation. Spacious room, nice sofa "sitting area". Bathroom spotlessly clean. I felt like I was living upscale. Liked that there was a stereo in the room. Didn't have to use my compact CD player to enjoy my CDs.

Miinukset: I have nothing critical to say about this hotel. I got more than my money's worth. I definitely would stay there again if I had to return to Houston.

Plussat: It's a newly remodeled facility. It was very comfortable and clean. The staff was nice. Breakfast was good. This is my new place to stay in Houston.

Miinukset: N/A

Plussat: The property was small, but very clean and quiet. The bed was super comfortable. We never heard a single airplane and that was our biggest concern being that close to the airport.

Plussat: Staff extremely helpful.

Miinukset: No

Plussat: Room was not cramped. It was very clean and the staff was attentive and

Plussat: Location close to Hobby Airport.

Miinukset: Sink in room did not have cold water - somewhat warm. Thanks.

Plussat: The location and shuttle service were very good for us

Miinukset: The free breakfast could have been a little better

Plussat: It was easy to find near the airport

Miinukset: the morning staff was in the back and I needed to check out but had to leave key in the room.

Plussat: Modern updated super clean bed and sheets were amazing

Plussat: The room was nice & clean the staff takes great care of the rooms.

Miinukset: It's not close in walking to healthy eating but uber ride is only 10min to nearest spot.

Plussat: 1st class

Miinukset: lighting switch configuration was odd but worked once I got used to

Plussat: Very nice and clean. The staff was very efficient and professional.

Plussat: had the sew kit. I needed it.

Miinukset: No tub, had to pay for parking and for the price no brakfast

Plussat: The hotel is located on the University of Houston campus.

Miinukset: It is very outdated.

Plussat: Very clean

Miinukset: Parking

Plussat: Cleanliness the perfect location to everything I was looking for

Miinukset: The Asian / students staff too unconcerned abt questions asked

Plussat: Staff was extremely nice

Miinukset: There was no hot water on first morning but staff gave us complimentary breakfast and parking. The staff definitely made up for the inconvenience.

Plussat: Location

Plussat: The hotel was walking distance from the event, MS walk.

Miinukset: The room smelled horrible. It smelled like a sewer.

Plussat: The room was lovely! The pillows and mattresses were so comfortable ! The location was close to everything

Miinukset: The steps and lack of valet parking or bell men

Plussat: Everything was great quality... accommodations and staff were superior

Miinukset: Staff was so nice and helpful. They answered all our questions and made sure our stay was beyond expectation.

Plussat: Nice staffs, clean, roomy and excellent restaurant

Miinukset: N/A

Plussat: Staff was wonderful

Miinukset: The toilet didn't have good pressure

Plussat: Location was good, Breakfast was fine

Plussat: The customer service was awesome. Everyone who worked there was very nice. The staff is what made the stay great.

Miinukset: The location. The toilet had horrible plumbing. No remote. Waffle maker at breakfast was broken. Crowded breakfast bar.

Plussat: Shuttle to the airport and price

Plussat: Cleanliness

Miinukset: Located in a questionable part of town but that's not the hotel's fault as its convenient to the airport.

Miinukset: They over charged me when I paid in full, they wouldn’t let me leave until I paid 3 dollars that I supposedly owed and then they realized that I did not owed and refunded me.

Plussat: Location was near family

Miinukset: restroom not clean

Plussat: Room and pillows

Miinukset: No

Plussat: Rooms & staff, gym, lobby

Miinukset: Beds were super uncomfortable

Plussat: Great location at Hobby airport. Speedy shuttle

Plussat: Big nice rooms and very clean nice people and good price..

Miinukset: No

Plussat: Shuttle service and staff was nice

Miinukset: Cleanliness of common areas and room has dirt in our sink and the hot water never got hot.

Plussat: Room was very large, clean.... staff friendly and helpful.... this hotel should be rated far above what it is... did not do breakfast so cannot comment

Miinukset: the top lock was broken, but I reported it to the front desk when leaving and they wrote it down and thanked me for letting them know

Plussat: The young lady at the front desk was very helpful. She went way out of her way to help us out.

Miinukset: I understand the time of year, but we would of liked to have used the sauna. It was ice cold.

Plussat: The beds are so amazingly comfortable!!! Food was great too

Miinukset: The smell when you enter the building. A mildew smell

Plussat: breakfast was good; the staff friendly; we'd stay there again Great place if you are cruising out of Galveston. The value is excellent.

Miinukset: Airport shuttle had stopped running, yes we were late about 11:15 pm thanks to the airline, however I notified the desk we'd be late. Had six rooms for the family. Had to Uber; added cost to the trip. I am cost sensitive!

Plussat: It was good price for the place.

Miinukset: The smell of cigarette in the bathroom

Plussat: Location, cleanliness, lack of smell from smoke, parking, overall condition was kept up well and the room had a Bible, as I forgot mine.

Miinukset: The only negative was the workout room. Both treadmills were not operative.

Plussat: The room was large, clean and check in was fast

Plussat: Clean, convenient faculty with a friendly helpful staff!

Plussat: Everything!!

Miinukset: N/A

Plussat: The bed

Miinukset: Woman at front desk was on the phone with a personal call - did not greet us - did not look at us - She was rude - we saw 2 large roaches run into the front door - air conditioning smelled like mold - shower curtain was not big enough for the tub - just Awful

Plussat: Good staff and nice hotel for the price.

Miinukset: Location but still good for trafic

Plussat: Price was good

Miinukset: Room didn't have working fan in restroom. Iron did not work, spare blankets were filthy. Pool was disgusting, Jacuzzi was moldy green. Restroom well walls had old stains

Plussat: Nothing

Miinukset: The staff were terrible and rude. The place was filthy.

Plussat: I like the location

Miinukset: No breakfast

Plussat: JUST A GREAT PLACE TO STAY SAFE CLEAN NP DRUGS NO PROSTITUTES NO LATE NIGHT WALKING AROUND IN THE PARKING LOT .....24 HOUR SECURITY

Miinukset: Under renovation during my stay

Plussat: Only good thing was that we had a place rest our heads at the end of the day.

Miinukset: The room had a HORRIBLE smell. Non smoking smelled like smoking. The couch and bed head seemed to have some kind of residue*. The bed sheets seemed unchanged. Also B E D B U G S!!!! I have bites all over my legs. Don't waste your time here!!!

Plussat: Nothing.

Miinukset: Everything. The room was very dirty and sticky. There was hair on the ground and on one pillow. Above all I woke up in the night with three bed bugs in my bed. I slept very little because I left the light on for fear of other bugs and because of noise from other rooms. I killed two more bed bugs in the morning and showed them to the front desk personel. They told me they could do nothing and to send an email to the manager. I sent three e-mails and never got any answer. Hotel to be avoided. Really not in line with some good comments.

Plussat: Staff was kind

Miinukset: I had roaches crawling all over me thru the night and yet have not heard back from manager

Plussat: It had been up dated

Miinukset: No

Plussat: Near my destinations. Staff was nice.

Miinukset: Comfort was non existent.

Miinukset: First room micro oven didn't work.Promised replacement,never happened.Second room no security latch on door.Toilet kept backing up.Towels paper thin. Told I could only have "1" cup of coffee a day from lobby.Still trying to straighten out my bill

Plussat: Allowed pets and friendly staff

Miinukset: Sheets were ripped and stained on the beds

Miinukset: Dirty, bed bugs, noisy from proximity to highway 45, very old and not well maintained. I’ve been to nice Red Roofs, this is not one of them.

Plussat: Pool

Miinukset: Stains on my blanket.