Houston hotellit lähellä Toyota Center

Plussat: Breakfast is wonderful

Miinukset: The room we requested was not available so we had to take a smaller room.

Plussat: The artwork is magnificent and the staff extremely accomodating.

Plussat: The room was large and beautifully appointed. All amenities were available. The beds were very comfortable and temperature control was easy.

Miinukset: Bathrooms are small and plumbing is worn but nice looking and fits the room. The biggest problem I had was two mornings( plus a third I didn't tell staff about) when I couldn't get hot water to the shower. In one case it was a boiler problem and the other two I don't know but possibly regulator plumbing at the shower itself. The staff are exceptional and offered a room upgrade but only on the last evening of my staff so I stayed where I was. I would try this place again because of the kindness and the responsiveness of staff and if going to the theatre.

Plussat: Great location downtown. Very clean and upscale boutique hotel. Didn’t get to experience the dining and bar because of the virus. A fantastic made to order breakfast was delivered to room complements of the hotel.

Miinukset: Nothing

Miinukset: The hotel was remodel the front and the noise was horrible. Room so small. Queen bed not King.

Plussat: Although it’s been over a week ago that we stayed, I still have not gotten the room charges straightened out! They charged me twice, and at over $240 per night, that’s a lot of money. I’ve called 3 days in a row numerous times before finally hearing back from them. It’s a long story that was ultimately their mistake, but will take at least a week to get reimbursed. I’m not happy and will never consider going there again.

Plussat: The flexibility to change room as the hotel was only 15% full .. the staff was very attentive to comments .. and the triple sound proof window .. one of the best in the world

Miinukset: Breakfast options were limited .

Plussat: The room was clean and staff were very nice.

Miinukset: The walls were paper thin and the door to the room was not closed tight enough to not shake and bang anytime another door was opened or closed on our floor. It kept my girlfriend and I up all night long, I finally called the front desk around 3 am and was told all they could do was extend my checkout by an hour... The free breakfast in the morning was alright but I was too tired to actually enjoy any of it. Room 501 was the loudest room I've ever slept in.

Plussat: Very quiet and cozy, with only about 8 rooms per floor. Rooms are small, but nicely appointed and very clean and comfortable. Breakfast buffet was great. Everything was obviously prepared fresh. Staff are courteous and friendly.

Miinukset: The front entrance was under construction. Not much of a view from our room, just the parking lot.

Plussat: Great location. Close to many amenities.

Miinukset: Because of caronavirus their onsite restaurant and bar were closed.

Plussat: The location of the hotel was perfect. It was right in the center of things. The staff was very friendly and super helpful. Also all the little amenities, such as the mini bar, just made the difference. It was nice to have a few snacks just in case. I will definitely stay here again!

Miinukset: Nothing.

Plussat: Wonderful hotel, great rooms, lovely staff and a perfect location.

Miinukset: That I had to leave so soon.

Plussat: It was clean and very comfortable

Miinukset: The exercise facility is so small that it is almost pointless. The showers need updating, as do other amenities like the television.

Plussat: The staff was extremely polite and courteous. The place has so much character. The gentleman out front got us a taxi within about 30 seconds of asking how to get one!

Miinukset: The tv and stereo could use an upgrading (cassettes?). But who stays there to watch tv?

Plussat: It is within walking distance of the Houston Grand Opera and metro to the museum & theater district - a lovely boutique hotel!

Miinukset: TV and phone system a bit antiquated but work. There is so much to do within walking distance of the hotel that this was not really important to us.

Plussat: The building was very charming and the staff very friendly. The location was great and very central to many sites in Houston.

Miinukset: None.

Plussat: The location is perfect particularly if in town for the performing arts functions. The service is great--Winfield W. and Jeremy M. are among the best in the hospitality world.

Plussat: I don't know if I could get this price again but the Lancaster was great. I now regret all the times we stayed at Holiday Inn Express.

Miinukset: Nothing

Plussat: Friendly staff, efficient service, immaculately clean, convenient location. Luxury without the outrageous price. We had a wonderful time.

Plussat: The decoration of the hotel was great . The service was great also especially they would take you anywhere in the centre of the city in the Hotels own limosine. >It is an excellent hotel for people who want to go to the Toyota Centre or to the Theater District of Houston

Miinukset: Restaurant was much too expensive and room service was very expensive I would stay there again but would eat out.

Plussat: The hotel was amazing and beautiful right in the middle of downtown Houston

Miinukset: I did not like that I has to pay $30 to park my car!!!!!

Plussat: The location. Central to all the activities we were doing.

Miinukset: Its nothing like the picture. The rooms are filthy. Toilets were disgusting. Its pretty ran down. Not what I'd expect from a 4 star hotel by Hilton. There's a terrible smell from the time you enter. Its extremely out dated. Beds/pillows

Miinukset: We didn't stay because the valet wasn't there..My husband is disabled and couldn't walk that far.They had no one to help with bags available.

Miinukset: The parking and both night stands weren't working

Plussat: The lady staff who tried to make up the situation sincerely, she provided me a free parking credit & a voucher for 2 drinks at Starbucks which was located inside the hotel. That compensate was not worth for my bad slept night and the money that I had paid

Miinukset: My mom,my son & I'd barely slept on that night due to the loud noise of the A/C.However,the worst thing was the marked fingerprints on the outside of the door and the closet.That was unacceptable when it's during pandemic of CoVid-19 and at a 4-star-hotel

Plussat: Everything!

Miinukset: Well, it was COVID-19 so our favorite restaurant onsite wasn't open! But it overall it was still good!

Miinukset: The room wasn’t properly clean sheets cover did not smell clean

Plussat: The location was great very clean

Miinukset: No everything was very nice I enjoyed my stay

Miinukset: No valet, no room service, no restaurant in lobby open. Unless you take your parking ticket yo the front desk you’ll get charged almost double to self park. Rude front desk person.

Miinukset: The room is equipped w 2 glasses -made of glass, sitting under a paper caster/top. The coffee cups are paper cups, non of which are enclosed in sanitary wrappers. These items have to be handled by housekeepers hands. I was told there were no other options

Plussat: Perfect. Everything was amazing and we enjoyed our stay. Will be back soon.

Plussat: Check out

Miinukset: Horrible view of the the roof No amenities No in room dining or restaurant in hotel

Plussat: Very clean room. Staff was follow all CDC guidelines and cleaning after anyone would touch something.

Miinukset: I didn't like the fact that I had to pay $60 to self park my vehicle overnight! I don't remember ever paying $60 to Valet a vehicle!! A bit ridiculous I must say

Plussat: convenient

Miinukset: expensive and had to pay $18 for parking!

Plussat: Location to the Toyota center. Being within walking distance. We also loved the free shuttle, the drivers were both grate.

Miinukset: Needs more smoking rooms.

Plussat: Toyota Center was an easy walk accross the street; complimentary shuttle to restaurants in the downtown area

Miinukset: not as easy to check in if you were not using valet parking

Plussat: It was good

Miinukset: N/A

Plussat: The location to Toyota Center and other venues is perfect. Walked to and from concert. Staff is very friendly and helpful.

Miinukset: Breakfast was ok

Plussat: Clean room, friendly staff, good dinner food

Miinukset: Pool hours from 11am-6pm How can I enjoy the pool with those ridiculous hours when check in is at 3pm. By the time I check in or do whatever I need to do for the day, the damn pool is closing and PACKED.

Plussat: Always a pleasant stay

Miinukset: Unfortunately due to virus they were not serving the always awesome breakfast.

Plussat: The people were great and the location was fantastic.

Plussat: Very quite and clean

Miinukset: Breakfast was a served in a bad.

Plussat: The staff from the time we arrived everyone was very friendly and inviting. The reception during the evening was excellent along with the breakfast. Room was ready before check in and it was the most immaculate hotel room we ever stayed in.

Miinukset: Nothing bad to say. Very pleased.

Plussat: We love the free happy hour and breakfast. Self-parking is located directly behind the hotel. The pool has a nice view of the Discovery Park. The rooms are very clean. And the staff was friendly.

Plussat: The hotel was clean my room was huge love it. Great Location

Miinukset: I didn't like the parking either you paid $7.00 to park on the street. It was free after 6pm everyday and free on Sundays or you pay 38.00 for valet parking. You can't control your air in the room.

Plussat: Everything else. Excelente restaurante.

Miinukset: The coronavirus, no service, but understandable.

Plussat: Convenience of location

Miinukset: I was definitely disappointed that my room was not cleaned the third day. We checked in Friday departing on Monday. Saturday we did not request any services,Sunday we were out in Houston from 1200 until 8pm and no cleaning services had been provided.

Plussat: I loved the customer service and the room layout of the Suite.

Miinukset: The air was not working in the bedroom part of the suite and we weren't the only guests with that issue this has been an issue before and I see it still hasn't been corrected. The only other thing I was disappointed with is the size of the pool.

Plussat: Our room was very comfortable and clean. The staff was very helpful. We like the fact that we could park our car and use the shuttle service to get to all the places downtown we wanted to go. We will use this hotel again for our needs visit.

Miinukset: We like the fact that we could park our car and use the shuttle service to get to all the places downtown we wanted to go. We will use this hotel again for our needs visit.

Plussat: The rooftop restaurant was closed down due to Covid 19 which was a little bit of a bummer. The nice staff, clean rooms, great view made up for it. We really enjoyed our stay and will be staying here again. Btw the fruit cups in the coffee shop there are amazing :) I love sweet, fresh fruit!

Plussat: Very accommodating and comfortable

Miinukset: The parking. Due to COVID it made it tricky to find parking

Plussat: I liked that I could park right in front of the door. For a daily $27, though.

Miinukset: Didn't like the width of the parking spaces. Difficult to get from the car to the hotel without touching a pillar or your car (or both!) as the spaces are relatively narrow. Didn't like the fact that there was no housekeeping, not enough coffee for the number of days reserved, no microwave, not enough shower gel, not enough shampoo, not enough fresh towels etc., for the duration of the stay. I also didn't like that the restaurant was closed, that there was no breakfast available, that they wouldn't let a food delivery past the front desk, forcing their clients to come down to the reception to get their order.

Plussat: location

Miinukset: No restaurants open, no room service only a bagel shop with way overpriced food. LAME for a Hyatt Regency !!!

Miinukset: Cleaner pool plz

Plussat: Didn't eat breakfast

Miinukset: I loved everything

Plussat: It was very well kept and quite was able to relax.

Miinukset: There was a wax stain on the carpet we were informed about it upon check in and we were offered another room but we decided to stay in the room we ordered because we did want a king size bed.

Plussat: Best experience possible! Love this hotel. Will stay as a guest at the Hyatt the next time I visit Houston.

Plussat: cool architecture

Miinukset: tv guide didnt work

Plussat: 2 queen beds I liked the room but there was no housekeeping for our duration there

Miinukset: Lack of housekeeping once you check in Few elevators functioning

Plussat: Front desk woman superb . I was very impressed of the cleanliness of thiis hotel. There was sanitizer at pretty much every shared entry point (elevators entrances halls) Thank you for keeping us safe!

Plussat: Great staff & clean environment.

Miinukset: Hotel was relatively empty the first 2 nights of my stay but all guests were placed in rooms right next to each other. Walls were paper thin & had to listen to kids crying for hours. Normally wouldn’t mind but I was here in vacation from my 5 kids!

Plussat: The pool

Miinukset: The customer service , lines were too long and my phone call was to the front desk was rarely answered

Plussat: I would like to said that It is a good place to go and spend time .

Plussat: The pool area was amazing however I called earlier in the day to make sure that all amenities were available with the new executive order however the amenities I was told would be open were actually closed. This did not serve as a real problem seeming we could bring our own refreshments down as long as they were not in a glass containers.

Plussat: Cleaning

Miinukset: Nothing

Plussat: Awesome view of downtown.

Miinukset: Non stop hip hop music even early in the AM.

Plussat: The luxury

Miinukset: It’s was absolutely perfect

Plussat: Pool that’s it

Miinukset: The room go high for the air not to work the refrigerator don’t work no brefast in the morning a cheap room have everything a waste of money never again

Plussat: The views and the Lazy Pool

Miinukset: Your not paying for the room but more for its amenities.The room nice and comfortable yet dated for a 4/5 Star Hotel.Parking 30$ a day but the gate didn't responded to the key(very annoying). Every day I order the same drink and the price was differentð�

Plussat: Nothing

Miinukset: The staff that is on the pool deck is so rude

Plussat: The lazy river even though it was closed when I checked in

Miinukset: The sectional couch was hard n not comfy

Plussat: Pool area was nice but I shouldn’t have had to pay for 2 extra arm bands given how much the rooms are.

Miinukset: The a/c didn’t work tried to call but no one came to fix was very disappointing.

Plussat: Nothing

Miinukset: they weren’t helpful or accommodating- and all told I spent spend --$ for a 12 hour stay - I would never recommend this hotel

Plussat: Very friendly staff and we were able to take the hotel shuttle to the concert at the Toyota center.

Plussat: The location is excelent. The breaksfast also very good

Miinukset: The two beds were too small for my family (me, wife and two kids). I think they were twin beds instead of queen or king beds. Very unconfortable

Plussat: Outside bar, clean, free parking options.

Miinukset: Some unsavory characters around

Plussat: Staff all around ..outstanding. Very accommodating.

Miinukset: No

Plussat: Location and staff

Miinukset: Halls had much debris on floor (and I m not talking about used room service). The valve in the tub shower only allowed half the water to go through the shower head. The coffee shop was advertised to open at 6 am but it never opened while I was there

Plussat: Nothing! This is not a 4 star hotel...very disappointed

Miinukset: It was not a 4 Star experience! Rooms are very small The blanket smelled like pure bleach No concierge service A/C did not properly work Very disappointed

Plussat: Location for event.

Miinukset: Bell boys were very insistent about taking bags to room. German roaches on wall in room. Very little water pressure in shower.

Plussat: Not sure.

Miinukset: Location is not downtown like I expected.

Plussat: Good hotel with a real sense of Southern Hospitality. All requests to the reception desk were met with a smile and a determination to please, even down to my challenge of them finding me a bar where I could watch International Rugby at 09:00 on a Sunday morning

Miinukset: The hotel is fine and comfortable, I have no complaints as regards my experience. My only reticense from booking The Whitehall again is that the hotel is very much in the business district and if you are staying more than a couple of nights, finding places to eat that are on your doorstep to walk to is a challenge.

Plussat: We were down in Houston for and event. Staff was super nice gave us complimentary coupon. The place was exceptional! I will book again with my trip back to Houston.

Miinukset: n/a

Plussat: Welcoming staff. Beautiful room. Walking distance to Toyota Center about 15 minutes away if you walk. About 5 minutes if you drive.

Miinukset: Had roaches, didn't replace coffee cups with clean ones, found a needle and my sister got poked with it. You don't notice these things because the room is beautiful and comfortable. Didn't have a little fridge which wasn't convenient. You must use valae parking 20 dollars a day. Which adds up if we have 2 cars. Reserve for 4 guests and breakfast was for 2 persons only.

Plussat: I like the proximity of everything.

Miinukset: Great Place to stay!! Attractions, Museums etc... are minutes away.

Plussat: Great location

Miinukset: Overall good, however guests should be aware of the $32/night parking fee. It was a surprise to us.

Plussat: Close by to the mall, toyota centre, all within walking distance

Plussat: Location was convenient, layout of the room was good

Miinukset: The bed was very uncomfortable, I woke up in pain. NO ONE INFORMED ME AT ANY TIME THAT I WOULD BE CHARGED $38 FOR PARKING

Plussat: Room layout

Plussat: The location was convenient to get to the Toyota Center. The check-in process was a little hectic, I believe because of the amount of people at once but our room was upgraded and it was awesome they handled the situation very well!

Miinukset: No on site parking, either vallet or park in a parking garage near by.

Plussat: The room was very big. It was also very clean

Miinukset: The neighbor was very loud. But they quit fighting and went all was well

Plussat: I love the marriot brand. Love the Springhill suites especially. The layout i prefer is always a guarantee when booking with them. Very clean and comfortable.

Miinukset: Valet a little pricey. Did not end up leaving my car overnight so they charged me daily rate instead of over night rate. Although my car was literally parked to drop off my bags and change and then again to get my bags the next morning. So probably a combined hour of parking. But they were all really nice and helpful in changing it from the overnight rate to the daily rate.

Plussat: It was amazing

Miinukset: I like everything

Plussat: breakfast was good; the room was clean; the staff was nice; overall good stay

Miinukset: ice machines were not working on several floors

Plussat: everything! Hotel was great, breakfast was great and the sevice was great!

Plussat: Best location, good breakfast.

Plussat: I think they should let you know about valet parking.