It was gorgeous and hip. Didn't quite live up to that hype.
Nice location, lots of the city is walkable from here. The lobby is beautiful and the front desk staff made us feel very welcome. Once you get out of the lobby, the floors felt a bit dingy like they needed new carpets. The decor in the hallways felt a bit dated. Nothing particularly bad but just didn't feel quite polished. For the price I expected better.
very walkable, close to theater and parks, walk to the river, I like a firmer bed but no one else in the party had bed issues
The location on the water front is potentially nice. (1) Took well over 1 hour to check in at 2;30PM -- no rooms available! (2) Noisy. Lots of ambient street noise
excellent customer service. very accommodating. Extremely loud - the room above us and the people next door were very loud.
Hotel is always wonderful. Due to snow and ice storm I had to cancel. The hotel was fine with it. It was within their 24 hours. Unfortunately, the company I used on kayak stated I would have needed to cancel on the same date that I reserved!!!!! Are you kidding me? Don't reserve through them. They do not care what terms the hotel has.
The location of the Heathman is in the heart of downtown Portland and close to everything. The amenities are plenty and the dinner restaurant room service is excellent. We stayed in the Oregon Symphony suite and the decor is amazing with plenty of extras. In room French press coffee is a great touch. Customer service is excellent and the staff is sure to make your stay memorable. The late night food service menu could stand to have more choices.
Although room was located on the 6th floor, the continuous noise from a generator on the ground floor was so loud it ruined our sleep and stay
Really nice staff. Breakfast starts late. Parking costs $$.
The hotel is right in front of a MAX station and a short walk to a streetcar stop on Harrison St. The bathroom is really dated and the handle for toilet flush had a brown goo.... not sure why a cleaning person could miss that. The internet connection is free but extremely unreliable. I was bumped off many times while on line. Would not recommend to business travelers. Free breakfast is included but the food is substandard --- with eggs, bacon, and potatoes, not many choices for health conscious eaters.
Easy access to the city. Cross a freeway bridge over and your in the city with plenty of stuff to do.
Terrible smell in the carpet, old place Terrible smell in the carpet, old place