Sofia hotellit lähellä Monument to the Tsar Liberator

Plussat: Great service, huge rooms, good value for money

Miinukset: Beds made of cast concrete

Plussat: Excellent central location Enormous bedroom and bathroom

Miinukset: Slow hotel taxi, quicker to go out on street and order your own

Plussat: Rooms were large and very comfortable.

Miinukset: No breakfast

Plussat: Location

Miinukset: The staff at the restaurant is not at the required level. They are either rude or the level of their english is not that good.

Plussat: The location was excellent and the facilities were mostly as expected. Nice clean rooms, fairly new feel of the building comparatively to other luxury hotels in the area that just feel old.

Miinukset: The staff was at times rude and for the class of the hotel that is unacceptable. There were also services that required payment that I believe in this day and time are a must and should come as a courtesy service no matter the hotel, i.e. internet.

Plussat: the staff was great location was perfect clean

Miinukset: there was no posibillity to open the window! that is horrible

Plussat: Clean, new, comfortable, friendly staff, amazing free breakfast, variety of tv channels.

Miinukset: No fitness center, no in-room phone for outgoing calls (the one available is just to contact reception), ironing board and iron only available per request from reception.

Plussat: They did not give me a room even though I had prepaid for it.

Miinukset: Central Hotel appears to be running a "bait and switch" where they lure you in with a great low rate (in my case £45 for a deluxe room) and then when you show up they tell you they're full and they transfer you to a different hotel farther away (in my case the Ramada which is not a Hotel I ever would have chosen although the receptionists were nice and helpful). The lady at the Central Hotel check-in said "this has never happened before" but a receptionist at the Ramada (rolling their eyes) said it happens 2-3 times a month. Kayak.co.uk should be aware of this scam as it is damaging to it's reputation as a reliable booking service. This was my first visit to Sofia and only had one day so the whole experience wasted my time and left me feeling frustrated and taken advantage of.

Plussat: Very clean hotel, new hotel, good location, very good service and treatment .

Miinukset: Small rooms for 2 persons

Plussat: Very spacious room. Good fixtures in the bathroom.

Miinukset: Stains on the wall, rank smell in the bathroom, very soft beds. Our window looked directly into a slummy apartment across the alley. Wifi only worked in the lobby, but not the rooms very well. Also the location is not as good as it appears, the nicer area of town is definitely to the south nearer the cathedral church and Vitosha Street. The staff was very indifferent as well.

Plussat: Free of charge indoor swimming pool, free and fast wi-fi, free parking. A few minutes walk to the centre. The choice of breakfast was excellent. The staff were friendly and helpful. Will go again

Miinukset: TV offer is poor

Plussat: every thing

Miinukset: non

Plussat: We like all must everything there..nice people..amazing food..good prices..good services

Miinukset: We parc our car to the hotel area garage..and i left in the dash 3 euro and few other money..drive in from greece to bulgaria.. the day after we get our car to travel in bulgaria..the 2 euro was goin...now is not the 2 euro...because i tip them 5+5 levas about 5 euro..now is not the 2 euro ....was the principal... what about if it was at the car other moore important thinks..just think and act accordinlly...

Plussat: Location 10-15 min walk to the center. Casino in the hotel

Miinukset: Small room with a lot of not working staf (no aircondition, toilet work sometimes), the staff not nice and helpful (most of them)

Plussat: Spa was fantastic. Free gym and pool. And inexpensive spa treatments.

Miinukset: Very dirty room. Found several bugs the locals call stink bugs. No wifi in room. Floor was dirty. Everything was dusty. Really gross.

Plussat: Excelent..