Sofia hotellit lähellä National Archaeological Museum

Plussat: The rooms are spacious and immaculate. The service is sharp and the staff is courteous. We have stayed at this hotel twice already and choose it over other cheaper options for the great service. The wake up call was on time and the cab was waiting for us in the morning as we requested. The restored piece of a Roman coliseum on the ground floor is beautiful.

Plussat: I loved the room. Very nice and spacious. The bed was comfortable and the spread was nice and warm. The WiFi was good. No unexpected drops while using.

Miinukset: I had difficulty sleeping on my last night in the hotel. I was on the second floor and was kept wide awake by the music from downstairs until 4am.

Plussat: Modern hotel, close to bus and train station, with parking. Checked in late at night quickly and without any issues. Hot breakfast in the morning was delicious and filling. Great value for the money. Definitely recommended. Background info on our stay: family with 2 adults and a child, and we drove to the hotel.

Miinukset: Nothing at all.

Plussat: Clean, new, comfortable, friendly staff, amazing free breakfast, variety of tv channels.

Miinukset: No fitness center, no in-room phone for outgoing calls (the one available is just to contact reception), ironing board and iron only available per request from reception.

Plussat: They did not give me a room even though I had prepaid for it.

Miinukset: Central Hotel appears to be running a "bait and switch" where they lure you in with a great low rate (in my case £45 for a deluxe room) and then when you show up they tell you they're full and they transfer you to a different hotel farther away (in my case the Ramada which is not a Hotel I ever would have chosen although the receptionists were nice and helpful). The lady at the Central Hotel check-in said "this has never happened before" but a receptionist at the Ramada (rolling their eyes) said it happens 2-3 times a month. Kayak.co.uk should be aware of this scam as it is damaging to it's reputation as a reliable booking service. This was my first visit to Sofia and only had one day so the whole experience wasted my time and left me feeling frustrated and taken advantage of.

Plussat: Location and staff

Miinukset: Physical M&E needs a total evaluation. I suspect the chillers are way past minimal efficiency standards. Air conditioning does not work well at all. Very uncomfortable when temps reached 33C.

Plussat: Location

Miinukset: Room was not well lit

Plussat: Large rooms, grand hotel

Miinukset: Excessively expensive minibar....daylight robbery..stock up beforehand!

Plussat: Very spacious room. Good fixtures in the bathroom.

Miinukset: Stains on the wall, rank smell in the bathroom, very soft beds. Our window looked directly into a slummy apartment across the alley. Wifi only worked in the lobby, but not the rooms very well. Also the location is not as good as it appears, the nicer area of town is definitely to the south nearer the cathedral church and Vitosha Street. The staff was very indifferent as well.