Sofia hotellit lähellä National Palace of Culture

Plussat: Great service, huge rooms, good value for money

Miinukset: Beds made of cast concrete

Plussat: Old-school 5* hotel in the very center of Sofia. Rooms are very large. Staff is welcoming and willing to help with everything. Free parking is a plus.

Miinukset: Not very modern, but it's kind of a part of its charm. Prices tend to be high but we got it for a bargain so it was well worth it..

Plussat: Excellent central location Enormous bedroom and bathroom

Miinukset: Slow hotel taxi, quicker to go out on street and order your own

Plussat: Rooms were large and very comfortable.

Miinukset: No breakfast

Plussat: great location

Miinukset: Very nice, clean , very good service , great location

Plussat: It’s comfortable and has a good breakfast

Miinukset: Stayed 2 nights. 1st night the music wasn’t too loud but it was annoying. Complained. 2nd night the music was horrendous. Complained twice and at 1245am they moved us to a quieter room. Next day complained to the duty manager who didn’t seem overly interested so asked for the general managers email address. They wrote it down but surprise surprise it doesn’t exist. Very disappointing stay.

Plussat: corner suite room but very expensive

Miinukset: the hotel is old fashion no swimming pool very small lobby very small SPA. bad reception attitude good for 2 star hotel , bad room service . not 5 star hotel

Plussat: Very suppotive people behind the counter

Miinukset: Price_Performance

Plussat: Perfect breakfast!

Plussat: Hotel in excellent location, modern but with style, very nice rooms.

Miinukset: The room style, the size of the room, the quality

Plussat: Location perfect. Staff very good and the rooms comfortable and stylish.

Miinukset: Restaurant and reception areas let the hotel down a bit.

Plussat: The hotel is very conveniently located on the main commercial street, and the breakfast buffet is quite good.

Miinukset: The bathroom had virtually no shelves on which to keep your toiletries.

Plussat: The hotel is in an excellent location. Our room was very comfortable. The staff was very attentive. They serve a very good breakfast.

Plussat: Comfortable bed, great blackout curtain, good wifi, modern design, artistic furniture, convenient central location, excellent breakfast

Miinukset: Glass see-through bathroom was awkward, shower wasn't sealed well and flooded bathroom, temperature control didn't work well and room was always too hot or too cold, expensive compared to other 4 star hotels.

Plussat: Beatrice was wonderful at check in! Checkout went smoothly and the gentlemen who helped were kind and provided a great takeaway meal since I left at 5am. I will definitely stay again when I return! Thank you!

Miinukset: It didn't appear that the room was cleaned daily. Bathroom counters were spotty and floor was dusty. Bed not properly made- only straightened.

Plussat: Clean, new, comfortable, friendly staff, amazing free breakfast, variety of tv channels.

Miinukset: No fitness center, no in-room phone for outgoing calls (the one available is just to contact reception), ironing board and iron only available per request from reception.

Plussat: Good location. Staff were helpful and excellent.

Miinukset: Air conditioning was not working, the room was without fresh air.

Plussat: Central location - 7 minutes walking from Vitosha Boulevard Comfortable room and bed Rich breakfast Very close to Metro Station 'Serdica'

Miinukset: We stayed at Central hotel for 2 nights and unfortunately the last one we didn't have hot water in our room so we couldn't take a shower. They told us that it was a general problem in the whole area. For all the inconvenience they let us to have late checkout.

Plussat: The location was ok, near city center, the room was pretty big and breakfast was nice.

Miinukset: The only thing that bothered me is that I have received an email for check in, and chose a room in the last floor and in the end I got one on the 3rd floor with a view to the back of a building.

Plussat: They did not give me a room even though I had prepaid for it.

Miinukset: Central Hotel appears to be running a "bait and switch" where they lure you in with a great low rate (in my case £45 for a deluxe room) and then when you show up they tell you they're full and they transfer you to a different hotel farther away (in my case the Ramada which is not a Hotel I ever would have chosen although the receptionists were nice and helpful). The lady at the Central Hotel check-in said "this has never happened before" but a receptionist at the Ramada (rolling their eyes) said it happens 2-3 times a month. Kayak.co.uk should be aware of this scam as it is damaging to it's reputation as a reliable booking service. This was my first visit to Sofia and only had one day so the whole experience wasted my time and left me feeling frustrated and taken advantage of.

Plussat: Helpful staff, clean and very good breakfast.

Plussat: Absolutely downtown, a real 4 star hotel in a reasonable price

Miinukset: Nothing

Plussat: Great location. Friendly staff Luxury interior and rooms Clean and tidy Quite

Miinukset: I had a room with a shower inside the bathtub I’m 6.6 tall The shower head was to low for me. It was not a big inconvenience, so I did not address to the staff Having in mind the level of the service, most probably they would offer me another room without bathtub.

Plussat: The hotel is placed at the cultural heart of Sofia, surrounded by luxury shops and excellent restaurants.

Miinukset: I was disappointed because of the early morning noise from construction activity in the hotel, that no one warned us about. The rooms were tiny with old furniture and had mediocre look compared to the luxury lobby and authentic hotel facade.

Plussat: Pistämätön sijainti aivan keskellä, roomalaisaikaisten kaivausten ja bysantin kirkkojen vieressä.

Miinukset: Huoneessa yöpöydän valaisimessa ei ollut katkaisijaa, piti käyttää töpselillä.

Plussat: The location was amazing!

Miinukset: The staff at reception was not always friendly and helpful. The Wifi connection in the room was not great. Additionally, there was no hot water only warm water in the bathroom. Constructions at the hotel were ongoing and kept us awake on a Saturday morning at 8am. Unfortunately, no signs or warnings in regards to construction work were displayed anywhere. There wss no desinfective spray and towels to clean the machines after use in the gym. Furthermore it smelled badly of smoke in the gym, as the janitors door was kept open.

Plussat: We did not have it

Miinukset: Nothing.. It was great already. Probably if the rooms were free, they should have upgraded us

Plussat: Great location

Miinukset: Dated decor

Plussat: Location and staff

Miinukset: Physical M&E needs a total evaluation. I suspect the chillers are way past minimal efficiency standards. Air conditioning does not work well at all. Very uncomfortable when temps reached 33C.

Plussat: Location

Miinukset: Room was not well lit

Miinukset: Ei yhtä mitään oikeasti

Plussat: Large rooms, grand hotel

Miinukset: Excessively expensive minibar....daylight robbery..stock up beforehand!

Plussat: In my personal opinion, the real situation is better than the photos in the booking.com. The beds and the mattress are absolute comfortable.

Miinukset: there is nothing I did not like.

Plussat: The hotel is clean, and conveniently located in front of a metro station. It is possible to come from the airport to the hotel by metro paying a very cheap price (change the train at the central station). The room was comfortable and clean.

Miinukset: The breakfast was not a buffet: it is served in the coffee shop downstairs, besides the hotel - so you actually choose one breakfast option from the menu and they serve you that portion, which is not particularly big. However, the breakfast was good, and I had a good experience in the hotel.

Plussat: Convenient, clean and huge rooms. Staff very helpful. Good breakfast included.

Miinukset: Very poor wifi if your room is away from the stairwell which has the routers.

Plussat: Huoneet olivat siistejä ja mukavia. Wi-Fi toimi hyvin. Aamupala oli take away -tyylinen ravintolan remontista johtuen.

Plussat: Aamiainen oli remontin vuoksi korvattu osittain pilaantuneilla hedelmillä ja valmiilla sämpylöillä. Remontista ei ollut tietoa etukäteen. Istumapaikkoja olisi voinut olla aulassa enemmän tai ulkona.

Miinukset: Aamiainen oli pettymys. Huoneet olivat siistit, mutta vanha kokolattiamatto oli likainen. Parvekkeen näköala oli rumaan betoniseinään.

Plussat: Siistit huoneet.

Miinukset: Aamupala oli surkea.

Plussat: Sijainti, kulkuyhteydet hyvät.

Miinukset: Ilmastointilaite toimi oudosti, säädöt hankalia. Aamupalalla piti olla nopea, jotta sai, mitä lautaselle halusi.

Plussat: Hyvä sijainti, pääsee helposti joka paikkaan. Kohtelias henkilökunta.

Miinukset: Remontti haittasi joitain palveluja, mutta joustavuudella kaikesta selvittiin. Asiakkaille jaettiin eväspussit, koska hotellin ravintola oli remontissa.

Plussat: Very clean In the center Good price

Miinukset: Ther is no lobby in this hotel You have to pay extra for orange juice in breakfast. No safe in the room

Plussat: The building is renovated, very clean rooms, friendly staff. The location of the hotel is perfect, right next to all sightseeings.

Plussat: A handily placed hotel, The breakfast was good

Plussat: The location is kinda perfect for me personally, as I like to have easy access to metro, tram, and busses, also taxis were nearby. The view from the window was towards Lion Bridge, although busy road and with traffic, is was a nice view day and night, long windows made it even better.

Miinukset: It smells like cigarette!! The room, the hallway, the toilet, all the hotel smells like cigarette or worse, like weed! It is quite an old building, the bathtub leaked water so be careful after bath/shower or you will brake a leg haha. No hairdryer and the carpet was so dirty in the room, holy god, old and dirty.

Plussat: Very spacious room. Good fixtures in the bathroom.

Miinukset: Stains on the wall, rank smell in the bathroom, very soft beds. Our window looked directly into a slummy apartment across the alley. Wifi only worked in the lobby, but not the rooms very well. Also the location is not as good as it appears, the nicer area of town is definitely to the south nearer the cathedral church and Vitosha Street. The staff was very indifferent as well.