Sofia hotellit lähellä Central Sofia Market Hall

Plussat: Great service, huge rooms, good value for money

Miinukset: Beds made of cast concrete

Plussat: Huge room!!! Great bathroom, robes

Miinukset: But previous guests had smoked in the bathroom, but staff sorted this quickly!!! Marks on the top cover ! English tv one channel! The news!

Miinukset: Food isn't great

Plussat: Excellent central location Enormous bedroom and bathroom

Miinukset: Slow hotel taxi, quicker to go out on street and order your own

Plussat: Rooms were large and very comfortable.

Miinukset: No breakfast

Plussat: Fantastic hotel. The ambience speaks of richness and forgotten era. The morning breakfast is glorious, so is the restaurant. Food is delicious, perfection. All in all, quality and super value for your money.

Miinukset: N/A

Plussat: Fantastic hotel, stayed at the Grand second time. Friendly staff ,great service.All top class, definitely will come back.Recommended.

Plussat: Nice localisation in the center. Friendly staff

Miinukset: It should be more clean in the room - carpet had stains, walls was dirty, some stuff in room was broken.

Plussat: Very comfortable and well organized hotel. Staff very helpfull and polite.

Miinukset: -

Plussat: Erinomainen sijainti aivan ydinkeskustassa. Kunnollinen vartioitu parkihalli ml. parkkipalvelu. Loistokas sviitti.

Miinukset: Kylpyläosasto

Plussat: nice spacious rooms

Miinukset: communal areas a bit faded and tatty.

Plussat: The spa and health club were some of the best in the world. Had a super massage that made a new person of me. The staff were very cordial.

Plussat: It was clean, friendly and the breakfast was very good.

Plussat: Hotel is nice, but the staff, and especialy cleaning personal is for budged hotel.

Plussat: Accomodations, location

Plussat: hotel staff has been very kindly and useful for any request

Plussat: Staff was great, Food was great too, location is great.

Miinukset: Although I had confirmation from Booking.com the hotel could not find my reservation in there system!! Traffic can be a problem around the hotel.

Plussat: Exelant

Plussat: It was excellent. The hotel also upgraded our rooms without our asking and without extra payment. That was wonderful.

Miinukset: The phone system did not work properly sometimes. (I could make calls with my mobile, so it was not such a big problem) And some of my colleagues had difficulty accessing the high speed internet (LAN).

Plussat: Very good breakfast. Friendly staff. Good location. Very comfortable mattress.

Miinukset: I have no complaints.

Plussat: The hotel is very close to Sofia City Centre but because it's located on a side street it's very quiet. The main Metro station of Serdika is a short walk away with a direct link to the Airport. Don't miss the Roman Ruins that surround the station or the ancient church next to it. The rooms were very comfortable, clean and modern. Breakfast, which is excellent, is served in the restaurant towards the back of the hotel. There are hot and cold choices and fresh fruit salad. We had dinner in the restaurant which was also superb and hotel residents get 10% off. The staff are super friendly and helpful, from the cleaning staff to the restaurant staff to the reception staff, all of them were very professional. Highly recommended!

Miinukset: Nothing!

Miinukset: Unfortunately we arrived late at night and the receptionist didn’t speak English!! We get out to eat but we didn’t find anything opened. No one informed us about that as he couldn’t speak English and he didn’t understand our questions. In the elevator the lights was off! 11:30 in the night! The rooms was smelling and it wasn’t clean enough. Also there was a noise in the room during all night. Next morning we just hear apologies but finally they asked us to pay extra for their parking.

Plussat: excellent breakfast. Very good variety of food.

Plussat: A great stay here and very convenient for the cathedral, which is about a 5-minute walk away. Our room was very comfortable and the breakfast buffet was excellent. Would recommend eating at Staria Chinar restaurant which is not far away and also taking the free walking tour of Sofia from the centre of town, which finishes at the cathedral. Many thanks for a very enjoyable stay!

Plussat: Clean, comfortable and helpful staff.

Miinukset: Sometimes WiFi connection is really slow.

Plussat: Location, staff and value for money.

Miinukset: The room was a little warm and I couldn’t turn the air con down or it just wasn’t working.

Plussat: The hotel staff were vey friendly and attentive. They were willingly offering their services and their English was very satisfactory.The room we stayed in was good and comfortable. There were some welcoming final touches in the room which made good impression on us :)

Miinukset: As in many newly builded hotels in Bulgaria, the hotel lift were too small, wereas only 2 people and small baby stroller can fit in. You also need some orientation to get your head around the hotel location and the surroundings.

Plussat: Very convenient and inexpensive shuttle service from/to Airport.

Miinukset: Room keys did not work at first. Issue well solved.

Plussat: the hotel is ok, and has all the features of a 4* hotel. They offer the airport shuttle for 10 eur/one way which is very recommended, because the taxi drivers are "literally" stealing with the charge of 40 eur for the same ride. location is 5-7 minutes walk from the city center where the better shops are located.

Plussat: the bath salt

Miinukset: not all the rooms has bath tub

Plussat: Hotel offers everything you can imagine, very helpfull staff! Breakfast very nice!

Plussat: visited academic institutions and touring the city, its parks and museums in the city ceneter and in the suburbs.

Plussat: I liked the Italian restaurant and the loby

Miinukset: no there was not

Plussat: We spoke to the hotel prior to our arrival as we were at the coast in Bulgaria and booked whilst there- the staff extremely helpful and put my mind at ease for our return to Sofia. When we arrived, which was late evening, the staff were very pleasant and helpful, the room beautifully made up- Corner Suite. Unfortunately there was a leak, the staff took care of it and we were moved to another suite within 15 minutes, nothing was too much for them.The rest of the stay just as good and staff exceptionally good. I have experience of hotels around the world and this is a good one. The location superb for the Alexander Nevsky Church and other sites. took a tour of city. Hotel arranged transfer to Airport and got us there in good time.

Miinukset: Not at all. Would rate this.

Plussat: Staff were very friendly and helpful. Location was 5 minute walk from downtown. Internet was available and free of charge downstairs.

Plussat: The rooms were comfortable, breakfast was fine. The hotel staff was friendly. I would recommend this hotel to all business people, since it is comfortable and clean enough.

Plussat: Toimi siten kuin odotin ml aamiainen oli ok ja netti toimi.

Miinukset: Tupakoitiin sisälläkin kuten näytti olevan muuallakiin maassa. Kokolattiamattoja ei huoneessa tarvita.

Plussat: Cheap. Friendly. Clean

Miinukset: Nothing. Fab value for money

Plussat: The staff was very friendly and helpful

Plussat: Clean, neat, barebone basic but was pleasantly surprised that it was really decent for the price we paid. Honestly well worth the money.

Miinukset: The location isn’t the greatest, but taxis are dirt cheap so I wouldn’t worry about the location.

Plussat: The hotel is very well situated in the city centre. It is clean, cosy, breakfast is diverse and fresh. It offers parking also, but at an extra 10 euro per night.

Miinukset: I find that the price of the parking per night is a bit too much.

Plussat: Very professional, real hotel, high standard, nice view, good location, good service

Plussat: Erittäin ystävällinen henkilökunta. Hyvä aamiainen. Kylpyhuoneet siistit. Hotellilla hyvä sijainti.

Miinukset: Huoneistossa ei löytynyt tuoleja eikä kunnollista pöytää. Kokolattiamatot pois!! Hotellissa oli myös äärettömän kuuma.vähempi lämpö riittää hyvin.

Plussat: Friendly stuff, very clean rooms. Excellent value for the money. Good location, near to the center...

Miinukset: Nothing.

Plussat: Front desk staff were pleasant and generally helpful. It is a short walk to the city.

Miinukset: Our booked apartment was not available and we had not been advised. The breakfast was of a very low standard, roomservice and restaurant were advertised but not available (at least not at 8pm at night). The street the hotel is on is very run down.

Plussat: Hotel has excelent staff, realy nice and helpfull people Good value for your money

Plussat: I got an upper category room for the same price

Miinukset: moderate restaurant services

Plussat: food in the hotel restaurant, quality and diversity

Miinukset: not very much the neighborhood

Plussat: Helpful staff We could easily walk to all the main churches, museums and attractions in the centre of Sofia Efficient shuttle to the airport

Plussat: Good location, good breakfast and was able to leave our luggage

Miinukset: When we checked in our personal details were written on piece of paper. Don’t believe this is gdpr compliant. Previous guest have certainly smoked in this room. We opened the window and that cleared the air to certain extent

Plussat: Central location 10 minute walk to centre of Sofia Metro outside of hotel Rooms have been refurbished and hotel exterior upgraded

Miinukset: N/A

Plussat: It has a good breakfast but it’s not a buffet. The bed is very comfortable.

Miinukset: Mainly, the employees are not nice or helpful. Not everyone, though. It is hard to take the luggage through the stairs in the entrance and no one even offered to help

Plussat: Huoneet olivat siistejä ja mukavia. Wi-Fi toimi hyvin. Aamupala oli take away -tyylinen ravintolan remontista johtuen.

Plussat: Aamiainen oli remontin vuoksi korvattu osittain pilaantuneilla hedelmillä ja valmiilla sämpylöillä. Remontista ei ollut tietoa etukäteen. Istumapaikkoja olisi voinut olla aulassa enemmän tai ulkona.

Miinukset: Aamiainen oli pettymys. Huoneet olivat siistit, mutta vanha kokolattiamatto oli likainen. Parvekkeen näköala oli rumaan betoniseinään.

Plussat: Sijainti, kulkuyhteydet hyvät.

Miinukset: Ilmastointilaite toimi oudosti, säädöt hankalia. Aamupalalla piti olla nopea, jotta sai, mitä lautaselle halusi.

Plussat: Ridiculously large room and good location. Very good breakfast.

Miinukset: Shower curtain would have been nice.

Plussat: Hyvä sijainti, pääsee helposti joka paikkaan. Kohtelias henkilökunta.

Miinukset: Remontti haittasi joitain palveluja, mutta joustavuudella kaikesta selvittiin. Asiakkaille jaettiin eväspussit, koska hotellin ravintola oli remontissa.

Plussat: Good locations, walkable distance to all destinations.

Miinukset: Our 1 day stay was ok. Room was really clean, however it is quite noisy. Dietary restrictions/special request has been ignored and incured additional spent on paid breafast and receptionist was not that helpful...

Plussat: Room was ok and big enough for 3

Miinukset: Breakfast was not ok; food was cold and we have to pay for extra coffee or orange-juice.

Plussat: Very spacious room. Good fixtures in the bathroom.

Miinukset: Stains on the wall, rank smell in the bathroom, very soft beds. Our window looked directly into a slummy apartment across the alley. Wifi only worked in the lobby, but not the rooms very well. Also the location is not as good as it appears, the nicer area of town is definitely to the south nearer the cathedral church and Vitosha Street. The staff was very indifferent as well.

Plussat: No problems at all. We liked the friendly staff, hotel and Papaya.

Plussat: Hotel has nice confortable rooms. You could even think it is 4 stars

Miinukset: Paid Parking place some 10 min walk away, not very nice.

Plussat: The bedroom was excellent and the facilities in the room...particularly the bath were lovely. It was nice after a day out to come back and relax. The staff were extremely helpful.

Miinukset: I'm afraid I was not happy with the breakfast that was provided. I was led to believe that the breakfast would be far more substantial. The continental breakfast I was offered was a a heated up 7-day chocolate croissant, not the selection of breads that was offered on the booking form.

Plussat: The room was lovely spacious and clean

Miinukset: The only complaint was the hotel was very noisy it is on a very busy road. And just opposite they are making a fly over so it was extra noisy as they were blasting under the road all through the night It was a good job we only had booked for 1 night

Plussat: Staff were very helpful, room was a good size and comfortable and the little balcony was a real plus as the hotel is right in the middle of all the buzz and it was lovely to look down on it all and soak up the atmosphere. All the important churches, museums, art galleries etc are within walking distance and the shoppng centres too. We are frequent visitors to Sofia and will definately use the Lion in future.

Miinukset: Breakfast could have been a bit better but, if you stick to the Classic one it was OK.

Plussat: Hotelli oli siisti ja huone iso. Me saimme paremman huoneen edullisemman hinnalla, kun hotellissa oli täyttä. Aulahenkilökunta oli mukavaa ja palvelualtista. Järjestelivät taksikyytejä ja retkiä.

Miinukset: Sijainti oli ehkä hieman kaukana ydinkeskustasta, mutta jaksoi kyllä kävellä. Aamupala loppui välillä kesken, kun astioita ei täytelty.

Plussat: Sijainti erinomainen keskustassa, lähellä bussi- ja rautatieasemaa. Tosi helpo löytää. Tilatut taxi- ym. palvelut toimivat mainiosti. Hotellissa mainio ravintola välittömästi vastaanoton lähellä ja sieltä hyvät näkymät katuelämään.

Plussat: Ihan ok, mutta ravintolan palvelu oli bulgarialaiseen tyyliin huono. Prostituoidut hengailivat hotellin aulassa ja baarissa.

Miinukset: Ravintolan palvelu oli bulgarialaiseen tyyliin huono. Prostituoidut hengailivat hotellin aulassa ja baarissa.

Plussat: The staf in the reception were kind.

Miinukset: The restorant was closed due to a wedding

Plussat: everithing

Miinukset: The frigerator not work in good condition/they have card to access the electrical sistem in the room.

Plussat: Acess to internet

Miinukset: Unavailablity to have a cheaper rate with no breakfast

Miinukset: Problems with WiFi. Very poor breakfast

Plussat: Everything else was very good.We stayed only one night,but we manage to see main attractions due to good position of the hotel.It is one metro station distance from the centar of Sofia or 10 min walk.It is affordable hotel.Safe parking!

Miinukset: The shower was broken,so bathroom was full of water after showering.

Plussat: Aamiainen hyvää tasoa. Lähellä iso kauppakeskus ja kävelymatka (10 min.) keskustaan. Henkilökunta ystävällistä ja avuliasta.

Miinukset: Pienen miinuksen toi molemmissa huoneissa hieman rikkinäinen suihkukaappi, toisesta puuttui ovi ja toisen pohja vuoti vettä kylppärin lattialle.

Plussat: Staff, location, parking

Plussat: The price was unbeaten. Rooms are large and the hotel is located close to anything.

Miinukset: I saw some older reviews before writing. They gave as a room with o broken bathroom and the water was spilled allover the place. Next day they changed as to another one due to our complains. Due to the humidity the towels were smelled like having a mold at that room (401). They knew the problem as someone already mentioned it but they didn't really care. Both rooms I got, I didn't manage to set the central heating to a desire temperature. It was like hell and I couldn't do a thing to cool it down. Maybe the central unit needs some maintenance. The other funny was the breakfast. Worst in entire world. An ready from a fabric sandwich, an apple and cafe with water. Sorry but some sandwiches that I taste were garbage. I've been in the past in this hotel and I don't remember negative things about it. The sure is I will never get there again. Sorry but my stay was terrible.

Plussat: The hotel is 10 minutes from city center, 2 minutes from metro, and 4 minutes from Sofia Mall. The room was very spacious and modern. The bed was very confortable and the staff was friendly and helpful.

Miinukset: The phonic isolation is a minus because we heard noise from the next room.

Plussat: Great parking space

Miinukset: The staff could me more friendly.

Plussat: The room was nice and very clean. Nice view over the square. The restaurant food is good but breakfast prices I expected to be lower. Reception people very good and kind.

Miinukset: The pool in the SPA was a bit cold. Was even difficult for us to stay in the water, we not even tried with the baby.

Plussat: location is ok, breakfast too

Miinukset: hotel in need of renovation, nasty smell in the rooms, pool not bigger than a cup of coffee, overall dated

Plussat: Only location and staff.

Miinukset: Rooms are very small, old, cold and uncomfortable. Quality Amenities are poor.

Plussat: The location was excellent and the facilities were mostly as expected. Nice clean rooms, fairly new feel of the building comparatively to other luxury hotels in the area that just feel old.

Miinukset: The staff was at times rude and for the class of the hotel that is unacceptable. There were also services that required payment that I believe in this day and time are a must and should come as a courtesy service no matter the hotel, i.e. internet.

Plussat: the staff was great location was perfect clean

Miinukset: there was no posibillity to open the window! that is horrible

Plussat: Good breakfast, nice views

Miinukset: Very expensive internet access - 20€ per day!

Miinukset: Quality of food both in the 4 Seasons restaurant and room service!

Plussat: near city center,

Miinukset: the windows do not open,internet is very expensive

Plussat: Quality of accommodation, Performance of staff, value for money

Plussat: Service_Room, although you cannot open the window. The Lobby, and Sauna team bath free of charge:)

Miinukset: Internet: They charge 20 Euros a day for internet, or 2,5 Euros an hour!!! Internet is not a luxury any more especially in 5 stars hotel!

Plussat: Hotel clean in the center of Sofia.

Miinukset: Parking not free, it is non acceptable for Hilton cathegorie. Health center very bad, swimming pool not suitable for Hilton hotels small, not clean. Internet very very expensive EUR20 / day. Internet wireless often free on 5 star hotels novadays.

Plussat: Spacious rooms; excellent location; nice breakfast

Miinukset: Looks very basic for a 5-star hotel; shower tray leaked; you have to pay extra for internet; small pool not suitable for swimming

Plussat: If you have had a pool and a poolbar on the rear side of the Hotel everything would have been perfect.

Miinukset: Musik in the bar booring

Miinukset: you cannot open the windows ... so to much aircon !

Miinukset: Breakfast - in room service - very late ! 9:30 to 10 a.m.!

Plussat: Huone oli hyvä ja erittäin siisti. Samoin kylpyhuone oli kiiltävä ja hyvin siisti. Sijainti oli meille sopivasti lähellä rautatieasemaa, kun tulimme junalla Kulatasta. Saimme aamiaiset pussissa mukaamme, kun lähdimme lentokentälle. Taksi tuli nopeasti ja pääsimme hyvin lentokentälle.

Plussat: Staff really helpfull and ready to solve any problem during my staying. I am absolutely satisfied about location, cleanliness and facilities in general

Miinukset: nothing

Plussat: Free of charge indoor swimming pool, free and fast wi-fi, free parking. A few minutes walk to the centre. The choice of breakfast was excellent. The staff were friendly and helpful. Will go again

Miinukset: TV offer is poor

Plussat: every thing

Miinukset: non

Plussat: Close to city center

Miinukset: AC not working, and heating working full power made my stay very hard, couldn't sleep well at all, which is kinda ridiculous in a 4 star hotel

Plussat: Location 10-15 min walk to the center. Casino in the hotel

Miinukset: Small room with a lot of not working staf (no aircondition, toilet work sometimes), the staff not nice and helpful (most of them)

Plussat: Spa was fantastic. Free gym and pool. And inexpensive spa treatments.

Miinukset: Very dirty room. Found several bugs the locals call stink bugs. No wifi in room. Floor was dirty. Everything was dusty. Really gross.

Plussat: Perus aamiainen. Sijaintikaukana, metrot kulki tosin.

Miinukset: Ravintolapalvelut olemattomat.