Sofia hotellit lähellä TZUM

Plussat: Staff was really friendly and helpful and always at disposal. Room was clean, location quite convenient.

Miinukset: Bed could have been lest soft (but maybe its just me).

Plussat: The rooms were very clean and the property is well maintained. The location is great, Staff is friendly and helpful. I would definitely go back again.

Miinukset: Breakfast was tasty but could be more versatile.

Plussat: Everything was perfect, the staff was very polite and helpful. The room was very clean and warm.i don’t have anything bad to say truly.i was very pleased with my staying there. Thank you very much for everything.

Plussat: Nice atmosphere and location.

Plussat: Tyylikäs pieni hotelli hivenen syrjässä kaupungin sydämestä, rauhallinen paikka ja erittäin ystävällinen henkilökunta.

Plussat: Clean and warm rooms, good location, friendly staff, delicious breakfast and restaurant food! Highly recommend for staying in Sofia! More like 4* ! Excellent work guys, keep going!

Miinukset: Very poor breakfast service and attitude from reception. Hotel was lovely but staff need training in acceptable customer service at this price level.

Plussat: Comfortable bed, great blackout curtain, good wifi, modern design, artistic furniture, convenient central location, excellent breakfast

Miinukset: Glass see-through bathroom was awkward, shower wasn't sealed well and flooded bathroom, temperature control didn't work well and room was always too hot or too cold, expensive compared to other 4 star hotels.

Plussat: Location is perfect. No noise from the street. Nice room. Good continental breakfast.

Miinukset: I wish there were more light in the room and plugs near the bed

Plussat: The staff was friendly, the location was very good and the room was spacious.

Miinukset: The shower head was always falling out and was not repaired after I left it on the floor in the first day. It was very strange the Russian flag in the reception, with on one side the Bulgarian flag in a comparable lower position and on the other side, a very old European Union flag with the stars half-gone... Weird...

Plussat: Beatrice was wonderful at check in! Checkout went smoothly and the gentlemen who helped were kind and provided a great takeaway meal since I left at 5am. I will definitely stay again when I return! Thank you!

Miinukset: It didn't appear that the room was cleaned daily. Bathroom counters were spotty and floor was dusty. Bed not properly made- only straightened.

Plussat: Central location, Great customer service

Miinukset: Facilities need some upkeep

Plussat: very cozy and comfortable

Plussat: Clean, new, comfortable, friendly staff, amazing free breakfast, variety of tv channels.

Miinukset: No fitness center, no in-room phone for outgoing calls (the one available is just to contact reception), ironing board and iron only available per request from reception.

Miinukset: Please buy a usual normal iron board, don’t give your mini one, wich is broken. Make sure that all your guests are informed that they have to shut up after 00:00 and not listen to loud music or make teleconference upon arrival. Your rooms have 0-sound isolation.

Plussat: Very good location location (5-7 walking to Serdica metro station and city center). The staff was nice and helpful. Room was equipped with all the necessary facilities. SPA zone was rather small, but still OK to warm-up and relax after a long day outside.

Miinukset: It was noisy outside, as our windows were towards some technical facilities located at the roof of 1st floor. Also the toilet flushing at the room above was very loud.

Plussat: Location 300m from city center. Spacious rooms.

Miinukset: It's a wrong classification, not a 5 stars hotel, I have seen 4 stars a lot better than this, so maybe 3 stars would be the correct classification. The advertised SPA is avalaible only from 14 to 21, and you need to reserve it 1.5h in advance, but this is not written in booking. I didn't use it because I don't like to plan the exact hour I'm going to the SPA. The view outside the Hotel is not exactely nice.

Plussat: The staff was polite, the hotel is centrally located and the rooms are clean and comfortable.

Miinukset: The breakfast is is good but it can be even better, maybe add some more options or variety from one day to the other.

Miinukset: Very good position close to the city center and to the beautiful vitosha pedestrian street! Clean and confortable. Not very thrilled with the breakfast and but overall very good!!

Plussat: Best location with a perfect price. Hot rooms; hot water immediately available at the tap.. Clean and comfortable.. Personel was fast and smiling.. Thanks a lot hotel Central ..

Plussat: They did not give me a room even though I had prepaid for it.

Miinukset: Central Hotel appears to be running a "bait and switch" where they lure you in with a great low rate (in my case £45 for a deluxe room) and then when you show up they tell you they're full and they transfer you to a different hotel farther away (in my case the Ramada which is not a Hotel I ever would have chosen although the receptionists were nice and helpful). The lady at the Central Hotel check-in said "this has never happened before" but a receptionist at the Ramada (rolling their eyes) said it happens 2-3 times a month. Kayak.co.uk should be aware of this scam as it is damaging to it's reputation as a reliable booking service. This was my first visit to Sofia and only had one day so the whole experience wasted my time and left me feeling frustrated and taken advantage of.

Miinukset: Nothing

Plussat: Pistämätön sijainti aivan keskellä, roomalaisaikaisten kaivausten ja bysantin kirkkojen vieressä.

Miinukset: Huoneessa yöpöydän valaisimessa ei ollut katkaisijaa, piti käyttää töpselillä.

Plussat: Location, comfort, restaurant, ...all good!

Miinukset: The staff seemed a bit distant and disinterested, but helpful when we persisted.

Miinukset: The parking is difficult to acces!

Plussat: Yes

Miinukset: Nothing

Plussat: The room size was ok,

Miinukset: The bathroom was a bit tatty and need re decorating-Bedside lamps did not work

Plussat: Location and staff

Miinukset: Physical M&E needs a total evaluation. I suspect the chillers are way past minimal efficiency standards. Air conditioning does not work well at all. Very uncomfortable when temps reached 33C.

Plussat: Location

Miinukset: Room was not well lit

Miinukset: Ei yhtä mitään oikeasti

Plussat: Large rooms, grand hotel

Miinukset: Excessively expensive minibar....daylight robbery..stock up beforehand!

Plussat: Huoneet olivat siistejä ja mukavia. Wi-Fi toimi hyvin. Aamupala oli take away -tyylinen ravintolan remontista johtuen.

Plussat: Aamiainen oli remontin vuoksi korvattu osittain pilaantuneilla hedelmillä ja valmiilla sämpylöillä. Remontista ei ollut tietoa etukäteen. Istumapaikkoja olisi voinut olla aulassa enemmän tai ulkona.

Miinukset: Aamiainen oli pettymys. Huoneet olivat siistit, mutta vanha kokolattiamatto oli likainen. Parvekkeen näköala oli rumaan betoniseinään.

Plussat: Siistit huoneet.

Miinukset: Aamupala oli surkea.

Miinukset: the staff of the breakfast is very rude and unpolite. the breakfast is very small and not delicious. please don't book at this hotel you will find a better/cheap place in Sofia . one Bulgarian friend told me that this hotel is for escort so don't bring your family to this hotel

Plussat: The breakfast is delicious. The cafe is much nicer than the one that used to be there. It is really a good place for a bite to eat or drink all day long.

Plussat: Clean room

Miinukset: Breakfast to small choice

Plussat: The building

Miinukset: The breakfast

Plussat: The room had space and it was quiet.

Miinukset: It had a small fix menu for breakfast,the portions where poor and you can only drink espresso or tea.

Plussat: Sijainti, kulkuyhteydet hyvät.

Miinukset: Ilmastointilaite toimi oudosti, säädöt hankalia. Aamupalalla piti olla nopea, jotta sai, mitä lautaselle halusi.

Plussat: Clean, spacious, comfortable hotel rooms. Good location.

Miinukset: 1. There was always a smell in our bathroom which we realized would go away when we would switch OFF the ventilator !! 2. Slow wifi. Okay for phone but not for laptop ! 3. They provided breakfast boxes for us because the kitchen was closed in the days we were staying. The food in the boxes was old ! for eg. the bread of the sandwich was hard and sort of smelt.

Plussat: Hyvä sijainti, pääsee helposti joka paikkaan. Kohtelias henkilökunta.

Miinukset: Remontti haittasi joitain palveluja, mutta joustavuudella kaikesta selvittiin. Asiakkaille jaettiin eväspussit, koska hotellin ravintola oli remontissa.

Plussat: Very spacious room. Good fixtures in the bathroom.

Miinukset: Stains on the wall, rank smell in the bathroom, very soft beds. Our window looked directly into a slummy apartment across the alley. Wifi only worked in the lobby, but not the rooms very well. Also the location is not as good as it appears, the nicer area of town is definitely to the south nearer the cathedral church and Vitosha Street. The staff was very indifferent as well.