Sofia hotellit lähellä TZUM

Plussat: Excellent hotel in an Excellent location

Miinukset: Everything was perfect

Plussat: Great location, comfortable bed. Amazing staff. Super helpful and very lovely.

Miinukset: Shower was leaking every time and the floor was full of water. breakfast was not the best but ok.

Plussat: Location in the heart of Sofia Luxury rooms are beautiful and cosy

Miinukset: The classic usual rooms are quite small and no so cosy (but Luxury rooms are different!)

Plussat: Comfortable bed, great blackout curtain, good wifi, modern design, artistic furniture, convenient central location, excellent breakfast

Miinukset: Glass see-through bathroom was awkward, shower wasn't sealed well and flooded bathroom, temperature control didn't work well and room was always too hot or too cold, expensive compared to other 4 star hotels.

Plussat: Very stylish hotel! The staff helpful and offered late check out. In a room there is everything you could need. The location also perfect. Strongly recomend!!!

Plussat: The hotel is very well located, right on the central street with many restaurants, bars, shops and historical sites nearby. The room is pretty good and the service is really nice - very nice staff at the reception and good experience overall.

Miinukset: I personally didn't like the pillows (have to say that they were way too hard and generally weird) and the floor was dusty when I checked in - so the cleaning process has to improve. Additionally, the breakfast is pretty poor, I would expect more variety for the price and standard of the hotel.

Plussat: Staff was excellent !! Very helpful and polite !!

Plussat: Very nice location in the centre of Sofia. The interior of the hotel is really stunning. The mosaic, the furniture, the bad, the corridors.. not typical, but very nice. Design is all over the place.

Miinukset: A nice bar to have a drink. The sub-level where you have to eat is a bit kitch.

Plussat: Very nice hotel, good service, great rooms with modern desgin. Hotel is centrally located on main shopping street, close to restaurants and bars.

Plussat: helpful..friendly..bright and cheerful with excellent English.

Miinukset: Room a little small, but it was just a two night stop over.

Plussat: internet

Plussat: Nicely designed, very central, very helpful staff

Miinukset: Sofia is hot in the Summer. Would have been nice to have a pool

Plussat: Hauska design, erinomainen palvelu aamiaisella, ilmainen langaton netti

Miinukset: Vastaanoton palvelu ei ollut kovin hyvää

Miinukset: The staff

Plussat: nice art hotel, comfortable rooms, friendly staff, very central an quiet

Miinukset: according to staff no double rooms with single beds; only ok if you are traveling as a couple

Plussat: very nice hotel keep the good work

Miinukset: breakfast is poor

Plussat: very nice room. location exceptionnel in center.

Plussat: The hotel was very cosy and excellently located. The staff friendly and the breackfast very fresh.

Miinukset: Very nice room but too small and I would have liked to see some fresh flowers.

Plussat: Clean, new, comfortable, friendly staff, amazing free breakfast, variety of tv channels.

Miinukset: No fitness center, no in-room phone for outgoing calls (the one available is just to contact reception), ironing board and iron only available per request from reception.

Plussat: Clean hotel, very polite and friendly personnel, very good breakfast!

Miinukset: Everything was perfect!

Plussat: The room was spotless and the shower excellent. To have a heated towel rail within the shower cubicle was novel.The TV was large and of good quality

Miinukset: The reception staff were very friendly which cannot be said of the breakfast staff save for one female member on one day. The male staff were unfriendly and no nothing of client care and need training

Plussat: The rooms were spacious, comfortable and clean and included all the amenities required for a pleasant stay. Hotel is walking distance from the main strip and a 24 hour off licence located round the corner. Staff were pleasant.

Miinukset: Unfortunately we stayed in the middle of a Covid 19 emergency so could not appreciate the spa facilities however this was obviously outside of the hotels control.

Plussat: Rooms are OK. Clean and have basic stuff. Bathrooms are fine. Breakfast can definitely improve. The choices served were limited and tea/coffee served were not at a quality of 4 star hotel

Plussat: I shared an apartment with 3 other colleagues and the whole set up was really welcoming and making us feel like at home. Pleasantly surprised to find condoms and lubricant in one of the cabinets! Maybe tampons too, soon? ;)

Miinukset: I gave a poor mark for the location because of the unbelievable noise of trams on the street in front of the hotel. At 5AM every morning it was like an army of 50 year old trams was released on the street. I would recommend additional investments in soundproofing

Plussat: Staff is friendly and helpful Rooms are cozy and spacious Beds are confy Hotel is located in a very quiet area just 5 minutes walking to vitosha street and main places

Miinukset: Amid this crisis everything was OK

Plussat: Spa/wellness area, variety at breakfast, central location, professional staff, complimentary room upgrade.

Miinukset: Smelly bathroom, flashing light throughout the night, porn channels on tv without parental block, no milk alternatives at breakfast for a 4 star hotel in a capital city.

Plussat: They did not give me a room even though I had prepaid for it.

Miinukset: Central Hotel appears to be running a "bait and switch" where they lure you in with a great low rate (in my case £45 for a deluxe room) and then when you show up they tell you they're full and they transfer you to a different hotel farther away (in my case the Ramada which is not a Hotel I ever would have chosen although the receptionists were nice and helpful). The lady at the Central Hotel check-in said "this has never happened before" but a receptionist at the Ramada (rolling their eyes) said it happens 2-3 times a month. Kayak.co.uk should be aware of this scam as it is damaging to it's reputation as a reliable booking service. This was my first visit to Sofia and only had one day so the whole experience wasted my time and left me feeling frustrated and taken advantage of.

Miinukset: Bathroom smelled so bad , staff came and sprayed some room perfume and didn't changed the room next morning the bathroom was smelling the same . No slippers, no toothpaste nothing I asked staff about them and they said everything you get is already in your room.

Miinukset: The girl from reception call me at 23pm to a ask me if I could bring back the iron coz another guests want to use! She rang the phone ambitiously till I picked up so she didn’t care if I sleep that time! Please take a note and respect the guests . It’s not professional from you!!

Plussat: Cozy, clean, stylish

Miinukset: Shower water was leaking on bathroom floor, was quite slippery. One could slip and fall

Plussat: We liked the professional and friendly attitude of the staff and will definitely use again

Plussat: Receptionist immediately identified my booking and was friendly and helpful.

Plussat: Friendly atmosphere, help to find good restaurant

Plussat: The Location to the CBS

Plussat: I didn't like the hotel. It was cheap and basic and very dark in the room

Miinukset: see above

Miinukset: We were told that the hotel has an air condition. But it was not usable,every 10 minutes the timer stopped it, and it was very hot in the room. I think ther is not an Air Condition. We told it to the stuff, but there was no reaction. The stuff is not able to give the simplest information.

Plussat: it was next to the center and clean and had 2 nice reception girls:)

Miinukset: i stayed 2 days and my sheets were not changed and i don't know after how many days they change the sheets but in the other hand everything was clean

Miinukset: The bathroom combination with toilet makes it inconvenient to use toilet after someone took a shower.

Miinukset: Shabby area

Plussat: convenient for town center and bus station. availabilty of triple room

Plussat: Good location, good breakfast and was able to leave our luggage

Miinukset: When we checked in our personal details were written on piece of paper. Don’t believe this is gdpr compliant. Previous guest have certainly smoked in this room. We opened the window and that cleared the air to certain extent

Plussat: Central location 10 minute walk to centre of Sofia Metro outside of hotel Rooms have been refurbished and hotel exterior upgraded

Miinukset: N/A

Plussat: It has a good breakfast but it’s not a buffet. The bed is very comfortable.

Miinukset: Mainly, the employees are not nice or helpful. Not everyone, though. It is hard to take the luggage through the stairs in the entrance and no one even offered to help

Plussat: Huoneet olivat siistejä ja mukavia. Wi-Fi toimi hyvin. Aamupala oli take away -tyylinen ravintolan remontista johtuen.

Plussat: Aamiainen oli remontin vuoksi korvattu osittain pilaantuneilla hedelmillä ja valmiilla sämpylöillä. Remontista ei ollut tietoa etukäteen. Istumapaikkoja olisi voinut olla aulassa enemmän tai ulkona.

Miinukset: Aamiainen oli pettymys. Huoneet olivat siistit, mutta vanha kokolattiamatto oli likainen. Parvekkeen näköala oli rumaan betoniseinään.

Plussat: Sijainti, kulkuyhteydet hyvät.

Miinukset: Ilmastointilaite toimi oudosti, säädöt hankalia. Aamupalalla piti olla nopea, jotta sai, mitä lautaselle halusi.

Plussat: Ridiculously large room and good location. Very good breakfast.

Miinukset: Shower curtain would have been nice.

Plussat: Hyvä sijainti, pääsee helposti joka paikkaan. Kohtelias henkilökunta.

Miinukset: Remontti haittasi joitain palveluja, mutta joustavuudella kaikesta selvittiin. Asiakkaille jaettiin eväspussit, koska hotellin ravintola oli remontissa.

Plussat: Good locations, walkable distance to all destinations.

Miinukset: Our 1 day stay was ok. Room was really clean, however it is quite noisy. Dietary restrictions/special request has been ignored and incured additional spent on paid breafast and receptionist was not that helpful...

Plussat: Room was ok and big enough for 3

Miinukset: Breakfast was not ok; food was cold and we have to pay for extra coffee or orange-juice.

Plussat: Very spacious room. Good fixtures in the bathroom.

Miinukset: Stains on the wall, rank smell in the bathroom, very soft beds. Our window looked directly into a slummy apartment across the alley. Wifi only worked in the lobby, but not the rooms very well. Also the location is not as good as it appears, the nicer area of town is definitely to the south nearer the cathedral church and Vitosha Street. The staff was very indifferent as well.

Plussat: No problems at all. We liked the friendly staff, hotel and Papaya.

Plussat: Hotel has nice confortable rooms. You could even think it is 4 stars

Miinukset: Paid Parking place some 10 min walk away, not very nice.

Plussat: The bedroom was excellent and the facilities in the room...particularly the bath were lovely. It was nice after a day out to come back and relax. The staff were extremely helpful.

Miinukset: I'm afraid I was not happy with the breakfast that was provided. I was led to believe that the breakfast would be far more substantial. The continental breakfast I was offered was a a heated up 7-day chocolate croissant, not the selection of breads that was offered on the booking form.

Plussat: The room was lovely spacious and clean

Miinukset: The only complaint was the hotel was very noisy it is on a very busy road. And just opposite they are making a fly over so it was extra noisy as they were blasting under the road all through the night It was a good job we only had booked for 1 night

Plussat: Staff were very helpful, room was a good size and comfortable and the little balcony was a real plus as the hotel is right in the middle of all the buzz and it was lovely to look down on it all and soak up the atmosphere. All the important churches, museums, art galleries etc are within walking distance and the shoppng centres too. We are frequent visitors to Sofia and will definately use the Lion in future.

Miinukset: Breakfast could have been a bit better but, if you stick to the Classic one it was OK.

Plussat: Hotelli oli siisti ja huone iso. Me saimme paremman huoneen edullisemman hinnalla, kun hotellissa oli täyttä. Aulahenkilökunta oli mukavaa ja palvelualtista. Järjestelivät taksikyytejä ja retkiä.

Miinukset: Sijainti oli ehkä hieman kaukana ydinkeskustasta, mutta jaksoi kyllä kävellä. Aamupala loppui välillä kesken, kun astioita ei täytelty.

Plussat: Sijainti erinomainen keskustassa, lähellä bussi- ja rautatieasemaa. Tosi helpo löytää. Tilatut taxi- ym. palvelut toimivat mainiosti. Hotellissa mainio ravintola välittömästi vastaanoton lähellä ja sieltä hyvät näkymät katuelämään.

Plussat: Ihan ok, mutta ravintolan palvelu oli bulgarialaiseen tyyliin huono. Prostituoidut hengailivat hotellin aulassa ja baarissa.

Miinukset: Ravintolan palvelu oli bulgarialaiseen tyyliin huono. Prostituoidut hengailivat hotellin aulassa ja baarissa.

Plussat: The staf in the reception were kind.

Miinukset: The restorant was closed due to a wedding

Plussat: everithing

Miinukset: The frigerator not work in good condition/they have card to access the electrical sistem in the room.

Plussat: Acess to internet

Miinukset: Unavailablity to have a cheaper rate with no breakfast

Miinukset: Problems with WiFi. Very poor breakfast

Plussat: Everything else was very good.We stayed only one night,but we manage to see main attractions due to good position of the hotel.It is one metro station distance from the centar of Sofia or 10 min walk.It is affordable hotel.Safe parking!

Miinukset: The shower was broken,so bathroom was full of water after showering.

Plussat: Aamiainen hyvää tasoa. Lähellä iso kauppakeskus ja kävelymatka (10 min.) keskustaan. Henkilökunta ystävällistä ja avuliasta.

Miinukset: Pienen miinuksen toi molemmissa huoneissa hieman rikkinäinen suihkukaappi, toisesta puuttui ovi ja toisen pohja vuoti vettä kylppärin lattialle.

Plussat: Location is excellent. By wall you can go to the centre of the city. Room is totally ok the size and bathroom.

Miinukset: I understand this Covid situation and that owner wants to protect guests but how was look like the breakfast is a big shame. You have one fridge with 4 tipes of the cold sandwiches. These one which you can buy in petrol station. The taste is awful. This is probably one more reason that they wanted to reduce staff during crisis. It will be better that you organise one person who will serve food. Reduce something but don't serve this.

Plussat: Centrally located hotel (15 min walking distance to main square) with free parking, friendly and helpful staff, great value for money, rooms quiet and clean, but could use an uplift, lobby already renovated.

Plussat: The price was unbeaten. Rooms are large and the hotel is located close to anything.

Miinukset: I saw some older reviews before writing. They gave as a room with o broken bathroom and the water was spilled allover the place. Next day they changed as to another one due to our complains. Due to the humidity the towels were smelled like having a mold at that room (401). They knew the problem as someone already mentioned it but they didn't really care. Both rooms I got, I didn't manage to set the central heating to a desire temperature. It was like hell and I couldn't do a thing to cool it down. Maybe the central unit needs some maintenance. The other funny was the breakfast. Worst in entire world. An ready from a fabric sandwich, an apple and cafe with water. Sorry but some sandwiches that I taste were garbage. I've been in the past in this hotel and I don't remember negative things about it. The sure is I will never get there again. Sorry but my stay was terrible.

Plussat: The hotel is 10 minutes from city center, 2 minutes from metro, and 4 minutes from Sofia Mall. The room was very spacious and modern. The bed was very confortable and the staff was friendly and helpful.

Miinukset: The phonic isolation is a minus because we heard noise from the next room.

Plussat: Clean room, friendly staff, perfect breakfast, great location nar to city center, parking.

Miinukset: Noise air condition.

Plussat: Amazing location, the room was perfect, the kids loved it to. The breakfast was amazing.

Miinukset: No bathtub.

Plussat: clean, good stuff and excelent internet conection. best for business trips

Plussat: The breakfast

Miinukset: The room was loud! Especially the refrigerator in the cupboard was a bad choice as it made the strong sound even louder. It was buzzing all night long and disturbing our sleep. The air was also very dry because of the strong air conditioning which was not able to be fully turned down.

Plussat: Great location,good breakfast. A good bargain.

Miinukset: It offers a free parking but you need to pay for it ! !

Plussat: All.just advice free parking for guests

Miinukset: All in one word .Perfect!

Plussat: I have been here several times and I have reviewed the hotel too. Nothing much has changed: still a well-managed, clean and cosy hotel. One of the highlights is still the breakfast.

Miinukset: There was a greeting man in full uniform who failed to be nice to the arriving guests, but that's all. Who needs a greeting man, after all? :-)

Plussat: Location- walking distance to a lot of sights, Ladies Mkt, Market Hall, Serdica Station, shops, etc.. Accessible- 4 tram lines in front. I feel safe walking around even during the evening time alone. The staff are very helpful. The room is big enough, amenities are included, ac is working & not too loud, lots of premium English channels on tv:-). Its clean from the lobby to the rooms. Over all, if i have to go back again to Sofia, i'll definitely stay here again

Miinukset: The wifi is ok, can send pictures but need to log on every now & then but works all the time. Breakfast is the same everday. I hope they do variations every other day? But its sufficient enough.

Plussat: Good location,

Miinukset: Old furnitures

Plussat: friendly and helpful staff - clean room - location

Miinukset: the furnishings, carpet and deco in the rooms is a little dated but still clean. - would recommend that meat is not kept in the chafing dish as non- meat items.