Sofia hotellit lähellä Sofia Central Mineral Baths

Plussat: Very nice modern hotel

Plussat: The location is not too far from the city center and nicely situated at a park.

Miinukset: The service level and attitude of the bar personnel was lacking. I have a peanut allergy and when peanuts were nicely put on the table with our drinks I asked the lady if she could please remove the peanuts due to my allergy. She then simply removed them with no apologies or offer of pretzels. Not even en excuse if the pretzels were not available. We had a bad experience concerning the executive lounge. Service was supposed to be available till 23:00. When we arrived at 22:45 the person responsible had already turned off the coffee / tea machine and had cleaned it. He was aiming to leave at 23:00. When we asked to get tea he simply said the lounge was closed. We had to remind him it was 22:45 and there was still 15 minutes of service to go. He then agreed but didn't offer to turn on the machine for tea and no excuses at all. He made us feel like it was our fault. I'd expect a different attitude and service from a Hilton hotel, especially in an executive lounge. I travel the world and stay in many different hotels, also different Hilton hotels. If this would have been my first stay at a Hilton I would never book a Hilton again.

Plussat: Location

Miinukset: Poor relaxation areas

Plussat: Restaurant stuff is very helpful, knowledgeable! Food was delicious . I would give an extra point to restaurant manager for so nice & adequate stuff!!! You have excellent team!!!

Miinukset: Swimming pool is very small, wouldn't call it swimming pool :(

Plussat: All!

Miinukset: Nothing!

Plussat: Location and value for money

Miinukset: Breakfast is expensive

Plussat: The location was excellent and the facilities were mostly as expected. Nice clean rooms, fairly new feel of the building comparatively to other luxury hotels in the area that just feel old.

Miinukset: The staff was at times rude and for the class of the hotel that is unacceptable. There were also services that required payment that I believe in this day and time are a must and should come as a courtesy service no matter the hotel, i.e. internet.

Plussat: Everything is just amazing

Plussat: great room with view.comfy mattress,really good breakfast,helpful and polite staff.

Plussat: the staff was great location was perfect clean

Miinukset: there was no posibillity to open the window! that is horrible

Plussat: We have stayed here before so we knew what to expect which is why we chose to stay here again. We prefer the cosmopolitan atmosphere. The staff are all very friendly and helpful.

Miinukset: We have always had a light breakfast in the Artists Bar. There is no way we could justifying paying £19 each for a breakfast in the restaurant which I suspect is aimed at those on expense accounts. This time there was a very limited choice in the bar so we had just croissants and coffee which for us was enough. However I read that the manager had changed the options available obviously aimed at encouraging people to have the extortionately priced breakfast in the restaurant. I feel this is not good customer service as many people these days would prefer the healthier option of a continental breakfast. The only other comment is that there was an unpleasant smell of drainage each time we entered the room and as the windows do not open there was no way of clearing it.

Plussat: As independent travelers we needed somewhere that was accessible by public transport. The hotel is only about 5 minutes walk from the nearest Metro. Staff extremely pleasant and happy to help even when we floundered with the language. Excellent buffet breakfast in a very airy dining area.

Miinukset: Very little. If I was being picky then would have liked BBC News and a kettle in the room but that’s me just being overly English. Will definitely consider it when next looking at hotel accommodation in Sofia.

Plussat: very good breakfast,good location,very good staff,clean and large room

Miinukset: All is good

Plussat: Very clean. Staff extremely friendly and helpful. We checked out at 4 AM Saturday night, wife wanted to use the sauna before we left, they opened it for her around midnight. We asked for coffee while waiting for the cab, they opened the breakfast room and made two coffees (it's a single cup machine) to go. Also arranged us excellent trip to the Rila Lakes on Friday.

Miinukset: Room was a bit small, no coffee maker or electric kettle in the room.

Plussat: Good location, nice staff, I recommend private parking (20L per day - 10€). Very nice view from the top floor, breakfast OK. Free Sofia Tour was perfect, guide Kris very funny, do not miss when in Bulgarian capital.

Plussat: The staff was very friendlyand they was help us

Miinukset: I WILL prefer near the vidosha street

Plussat: It was clean! The location is great. Small gym.

Miinukset: Bed wasn’t that comfy. Not so many options for breakfast. Don’t expect SPA that’s just simple sauna.

Plussat: Cosy room, close to center.

Plussat: It was clean, comfortable and handily close to the main rail and bus stations in an up and coming area on the northern edge of the city centre. Breakfast was good and the staff were always friendly and cheerful.

Plussat: The location is not as good as advertised; although close to the centre, it’s equally close to some shabby neighbourhoods.

Miinukset: The staff are very helpful bit not all of them speak good English — minor detail.

Plussat: We like the location of the hotel. It's walking distance to many places. The staff were very friendly.

Miinukset: The only complaint we have is that the hallway smelled like cleaning chemicals.

Plussat: Nice staff and location

Miinukset: Non smoking rooms smelt of cigarettes and main reception area closed due to construction work

Plussat: Very good location and well connected. Very close to good places to eat and an easy walk to places we wanted to visit.

Miinukset: All in all a good stay for us and made a positive impression. Only problem was we had a leak near the entry but they fixed it within minutes of us calling for services. Oh and the other thing was, it indeed was good value for money but beware that your breakfast is NOT included in the price. It's 15 lev per person for a very good breakfast spread.

Plussat: All the staff were great they are helpful and cheerful

Miinukset: No dislikes

Plussat: Perfect breakfast. Clean. Comfortable mattress. Nice location

Miinukset: Noise of the church bell.

Plussat: Pistämätön sijainti aivan keskellä, roomalaisaikaisten kaivausten ja bysantin kirkkojen vieressä.

Miinukset: Huoneessa yöpöydän valaisimessa ei ollut katkaisijaa, piti käyttää töpselillä.

Plussat: Lovely staff, Lobby Bar was great, really good atmosphere throughout the hotel

Miinukset: Hotel was undergoing refurbishment so some areas were not good. Taxi drivers were quite grumpy & not very communicative

Plussat: The location is good

Miinukset: The maintenance work, the lobby is closed and the old walkways corridors think there will be a renovation for all that

Miinukset: The entire week they were remodeling the whole entrance so you had to walk through construction to get anywhere. A typical breakfast in the city is about 10-16 leva a person and for that same food here it is 40+ leva. It just seemed that everything in the hotel was marked up 400% for a sense of entitlement that made no sense. I stayed at other hotels that were half the cost with the same quality rooms.

Miinukset: Ei yhtä mitään oikeasti

Plussat: We spent at hotel Balkan twice in the same month since we really enjoyed our first time and couldn’t think of any better place to stay in Sofia, the rooms were beautiful and big enough, we took one double room and one triple room (2 single beds + extra bed opened for the youngest child aged 10). We had a great parking spot on the front of the hotel main entrance (paid for it but it was completely comfortable and worth the price (33Euro for 24 hours) and we came with a Van which is not so easy to find a good parking spot in city center especially with a van. The breakfast was very good, a variety of flavors, every one can find it’s lovable food to eat. The Staff were super nice and warm. The service is very good, each and every one of the staff we met in the hotel: parking guy, doorman, lobby, room service, breakfast and on... were very open forward and welcoming, made our stay so warm and comfortable. Last and best is the location, the beautiful Vitosha street just few minutes away, the market, temple and more.., all close by, definitely no need to use the car.

Miinukset: I really enjoyed everything about this hotel!!

Plussat: Middle of Sofia. Easy walk to attractions and restaurants.

Plussat: Great location in an area with antique ruins and government buildings.

Miinukset: We were charged one euro at arrival for "tax", not clear why, no receipt.

Plussat: Great location, near main attractions surrounded by government buildings with 24 hour police cover, could not be more secure. Breakfast quite good but little change day-by-day.

Miinukset: Hot water hit and miss, twice wanted shower and water was cold and on third night went cold just as shower finished. Floor of shower remained wet till morning. Wifi was very good when working but at times could not log in and assume capacity went to those in the front of queue.

Plussat: Location

Miinukset: Bed and shower size

Plussat: Large room, proximity to a lot of places ( terminal 21, Asoke station).

Miinukset: None

Plussat: Good shower and comfortable bed. Clean.

Plussat: Breakfast was excellent. The location is perfect. The staff were helpful and there was a lift for my heavy luggage

Miinukset: The lights in my room did not work when I arrived but were adequately fixed by the staff

Miinukset: Checked me out at 11 am when I was out and did’n let me in at 11:40! Worst reseptionist I’ve ever seen

Plussat: Hotel is perfectly placed in the Centre. Easily accessible to all attractions.

Miinukset: Request hotel to keep atleast hotel water kettle in the room.

Plussat: The hotel is in an excellent location in the center of Sofia, the staff is quite helpful

Miinukset: The carpets are in need of replacing, the room and bathroom could use a deep clean (linens were quite clean though)

Plussat: Great location, cozy hotel with nice art collection in the hallways. Great value for the money.

Miinukset: Mattress was a bit strange -was “sinking “ in the middle at night.

Plussat: Large spacious room and comfortable bed

Plussat: Friendly staff especially the housekeeping staff who always had a smile on her face and very helpful eventhough she couldn't speak english

Miinukset: The double bed in standard room was too small

Plussat: The pool, sauna, bar.

Miinukset: The air conditioning did not work in the room which got quite warm at night for sleeping. Having to wear a shower cap for the pool was rather unique and bothersome. I’ve never encountered that in all the hotels I’ve stayed at.

Plussat: Good location and a great price

Miinukset: The hotel had it's heydays, rooms could have been bigger.

Plussat: Aamiaisbuffet oli loistava. Samoin kuntosali. Huoneet uudet ja siistit. Kylpyhuone siisti, toimiva ja tyylikäs. Myös iso sisäuima-alas (25 m ja 5-6 rataa) oli mukava ja siellä kivat oleskelualueet. Saunoihin erillinen maksu.

Miinukset: Hotelilla piccolot tilasivat taksin. He vain pysäyttivät taksin ja usein myös diilasivat hinnan. Käytännössä kaikki taksit olivat "mafiatakseja" näin ollen eivätkä käyttäneet mittaria. Toisissa hotelleissa soitettiin taas ihan virallisiin taksiin, joilla mittarit toimivat. Taksien hinnat ovat kuitenkin molemmissa tapauksissa halvat. Kulttuuria tämäkin.

Plussat: Big and nice loby. Comfortable bads

Miinukset: Waiter in the restorurant

Miinukset: It was a bit noisy during night

Plussat: A very comfortable Hotel near the railway station or bus station. It is a big Hotel from Soviet times but very good renovated. For the rent a car they have an own garage. The comfortable rooms were quiet.

Miinukset: Nothing.

Plussat: Siistiä, hyvät sängyt.

Miinukset: Tilasimme illalla vähän syötävää, puolet tilauksesta unohtui toimittaa. Saimme sen lopulta, meillä ei ollut kiire, joten tuo ei varsinaisesti haitannut, mutta jonkinlainen pahoittelu olisi ollut paikallaan, sanallisesti edes.

Plussat: They have a pool and a sauna. There is a casino, food is good. 24 hr room service.

Miinukset: Not much around the area if you want to walk around and look for stores or restaurants close by. Vitosha Street is a 1/2 hour walk away

Plussat: Hotel start to order taxi from the good company. Rates,cars and drivers fine. So you dont need be worry for cheater taxi drivers and bad smelly cars. Hotel improved quality its very seen...

Plussat: Perus aamiainen. Sijaintikaukana, metrot kulki tosin.

Miinukset: Ravintolapalvelut olemattomat.

Plussat: Aamiainen oli hyvä, kuten ennenkin. Olen vieraillut täällä usieita kertoja eikä esim. alueen turvallisuutta ole koskaan kyseenalaistanut. Muutamat henkilökunnastakin ovat jo vuosien mittaan käyneet tutuiksi. .Liikenneyhteydet hotelliin ovat tyydyttävät. Ovat raitiovaunulinjojen varassa, joita huonohkon liikuntakykyvi vuoksi olen aina tarvinnut. Taksinkin saa hotellin edestä heti.

Miinukset: Huoneen lämpötila tuntui nyt olevan liian korkea 25-26 astetta. En sanut apua sen madaltamiseen. Säädin oli liian monimutkainen tai se ei toiminut.

Plussat: Clean and let me do late check out

Miinukset: I think I cannot complain for the price