Etsi halvat lennot välille Kiova - Helsinki

Plussat: staff were polite, helpful, and efficient

Miinukset: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance

Miinukset: Horrible customer support

Plussat: Short, convenient, direct, value for money.

Miinukset: Not comfortable, small plane.

Miinukset: Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems

Plussat: Flight attendant warm, courteous and authoritative at same time.

Miinukset: Seat hard. Space tight. I am 6’4”

Miinukset: Mejorar las oferta de películas abordo

Miinukset: The ife screen was extremely slow and unresponsive.

Plussat: In general, everything was ok aboard the plane.

Miinukset: The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it.

Plussat: Crews on Air France are outstanding!

Miinukset: Baggage was lost and was delivered 2 days later.

Plussat: Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight.

Miinukset: No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included.

Plussat: Tallin airport is beautiful

Miinukset: Lost luggage and indifferent assistance.

Plussat: We made it safely to our destination.

Miinukset: There was no WiFi. Comfier seats or at least a pillow and blanket.

Miinukset: The seat didn’t recline and the entertainment didn’t work

Plussat: The planes were well maintained. Good entertain emend choices. Food was decent too

Plussat: on time; boarding was smooth; leg space was good

Miinukset: wifi was not working; food was below average; movie selection options poor

Miinukset: Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight.

Plussat: Newer plane.

Miinukset: The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it.

Plussat: They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic.

Miinukset: They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!

Miinukset: Free water ! On a 2+ hours flight, it’s scandalous to have to pay for a glass of water. Also, your cabin crew was inexperienced (but trying hard, credit to them) and understaffed. And the flight was late.

Plussat: Simple no frills airline

Plussat: Arrival in time

Miinukset: Compartment for hand luggage was full, no space

Plussat: Small compliment from Air France was lovely and unexpected

Plussat: Big space to front seat

Miinukset: offer drinking water

Plussat: most of the crew were polite and helpful

Miinukset: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline.

Plussat: Newer plane.

Miinukset: The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it.

Plussat: Absolutely nothing

Miinukset: Everything

Plussat: Modern airplane

Miinukset: Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous

Plussat: Very nice and comfortable place by Air Baltic. Nice and polite crew.

Miinukset: Flight was delayed

Miinukset: One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay.

Miinukset: Leg room was terrible in economy and food was poor from the USA

Miinukset: Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight.

Miinukset: It’s very very poor and flight radar is below average

Miinukset: Nothing in time

Plussat: The crew, plane and procedure was all great.

Miinukset: Part of out luggage was disassembled during transit and part was missing afterwards... part of the luggage was missing.

Plussat: The crew, plane and airport was great!

Miinukset: Part of our luggage was disassembled and not delivered to the final destination.

Miinukset: No information was avSo pick a couple up listen to this device again also right now dictation right now

Miinukset: The ife screen was extremely slow and unresponsive.

Miinukset: Mejorar las oferta de películas abordo

Plussat: Crew

Miinukset: More direction once crew knew the connecting flight would be lost, especially to minors

Plussat: Crew was very pleasant and kind

Miinukset: Seats are small and not much legroom, like on all flights. I hadn’t found a way to pay for a checked bag online, so that process was a little awkward - had to leave my passport and boarding passes at the check in counter, walk to the ticketing counter, wait in line to pay, then walk back to the check in counter. But the staff was very friendly and kind.

Plussat: Small compliment from Air France was lovely and unexpected

Plussat: Big space to front seat

Miinukset: offer drinking water

Plussat: Short, convenient, direct, value for money.

Miinukset: Not comfortable, small plane.

Miinukset: One Toilet for a full plane with 150 passengers....

Plussat: Crew were efficient and friendly.

Miinukset: Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable.

Miinukset: Nothing in time

Miinukset: no food or water in economy - for a 5 hour flight.

Plussat: Short flight

Miinukset: They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline.

Miinukset: Baggage was broken and two items inside also broken. Was overcharged for baggage.

Plussat: Short, convenient, direct, value for money.

Miinukset: Not comfortable, small plane.

Plussat: Crews on Air France are outstanding!

Miinukset: Baggage was lost and was delivered 2 days later.

Plussat: Absolutely nothing

Miinukset: Everything

Miinukset: no food or water in economy - for a 5 hour flight.

Plussat: Crew were efficient and friendly.

Miinukset: Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable.

Miinukset: flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again

Plussat: Small compliment from Air France was lovely and unexpected

Plussat: Crew were efficient and friendly.

Miinukset: Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable.

Miinukset: flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again

Plussat: The crew, plane and procedure was all great.

Miinukset: Part of out luggage was disassembled during transit and part was missing afterwards... part of the luggage was missing.

Miinukset: One Toilet for a full plane with 150 passengers....