Kaksi lentoa lufthansalla, molemmat myöhässä. Ensimmäisen myöhästymisen takia jatkolento siirtyi seuraavalle päivälle.
Air Canada flights are way too cramped with little leg room. Furthermore, hot dinners are rare which is somehow standard on other Airlines' international flights.
I'm very happy with my choice to fly with Lufthansa, delicious food, every was great!!
The seats do not recline and are very hard on the back. But it was only a 1 and a half hour flight and the crew are very nice and attentive so it’s ok
Flight was delay so thats why I missed my connection flight in Frankurt and I have to wait another 4 hours It was terrible
The flight was half an hour late, which is the new normal in Europe. Friendly crew.
The seats seemed much closer together on this plane. I felt much more cramped than other journeys in coach. Other passengers around me who are taller or bigger had even even more trouble.
My bag was delayed as of now by one day, maybe more. Besides, the flight was delayed by one and a half hours.
This airline is so disorganized. Flight was delayed. Customer service nonexistence, and online check in dysfunctional.
One flight attendant was amazing, 1st class although she wasn't even in business class. Somehow felt others were tired or mind somewhere else, so not really good service. Choice of food was basic, but good choice of drinks. Plane was comfortable and I think pilot was a woman, which is a nice change. Excellent that there are dividers in the middle seat in business class. Corona restriction rules, like mask wearing rules is extremely wise. Other airlines removed it, but I like better your choice better. Feels safer.
The meals are full of bread, pasta, starch, tortilla with brownie, cookies, and candy bar snacks. Would appreciate more vegetables, fruit, and protein. I couldn't get my headphones to work. Otherwise the flight and attendants were great. Thank you!
Crew was amazing. Attentive and polite
Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."
Plussat: "Nice crew great sitting"
Miinukset: "Boarding has always been slow with this trip.... disorganized"
Miinukset: "Very long flight"
Plussat: "Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time"
Plussat: "The food was good"
Miinukset: "The seats were very cramped"
Plussat: "The crew was awesome, super funny, excited, and helpful."
Miinukset: "The seat was incredibly uncomfortable."
Plussat: "A very quick flight, but the crew was quite friendly!"
Miinukset: "I would have liked for there to have been a gluten-free snack available."
Miinukset: "Depart on time"
Plussat: "The food was better than most other airlines"
Miinukset: "The boarding process is confusing. Checking the passports separately in the same area boarding lead to a lot of congestion and confusion. The boarding pass reading machines often didn't work. It looked like passengers in higher classes couldn't use the economy machines."
Miinukset: "I didn't get the seats I selected during the check-in. An hour after check-in, I received different seats, 10 rows away from the original seats. Too bad!"
Miinukset: "We missed our connection due to the delay and they could only rebook us on flights that made us miss an entire day or our vacation."
Plussat: "The flight was seamless,appreciated the frequent food and drink service"
Miinukset: "The boarding was priority and then everyone else. Didn’t realize economy boarding had no real order."
Miinukset: "I don't know"
Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"
Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"
Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."
Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."
Plussat: "The bathrooms were always clean. The staff curious and attentive, food was ok. Overall very goid"
Plussat: "Crew, boarding, seat"
Miinukset: "Paris airport is extremely passenger unfriendly. Better to connect somewhere else"
Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"
Miinukset: "Special meals were wrong with two meals during the flight!"
Miinukset: "Flight was 2 hours late in departing from Frankfurt."
Plussat: "Ease of boarding, flight arrived ontime"
Miinukset: "No complaints"
Plussat: "Not much at all"
Miinukset: "I was enquiringly about the transfer of my luggage from the Hurghada flight with sunexpress with one of the Lufthansa correspondents at the central fest and the guy was absolutely clueless. Needless to say- our luggage wasn’t in Manchester when we arrived. Had to travel back to Manchester to collect it 8 hours later as it was left in Munich. Not happy one bit"
Plussat: "The plane was new and modern. Overall impression very good - until I took my seat."
Miinukset: "The most uncomfortable long distance flight I’ve ever experienced. The space in economy class is never impressive but this one was a joke. I had isle seat and I’m a small person. I don’t know how can you survive being a big man in a middle seat. Torture!"
Plussat: "The food was good."
Miinukset: "The seats were not too comfortable and the video screen was small."
Miinukset: "* The gate was with bus, and not a direct terminal connection * There were no drawing sets for kids * The food was either overheated or somehow impacted - didn't look proper"
Plussat: "Firstly, the food was great!"
Plussat: "crew very helpful and accommodating. served two meals and complimentary beverages including beer, wine, spirits"
Miinukset: "movie selection limited"
Miinukset: "I was denied boarding on the Dublin to Munich leg of my connecting flight from Newark to Munich. My ticket was booked through Lufthansa, but the transatlantic leg of my trip was operated by United. When checking in with United in Newark, I received two boarding passes, one for each leg of the trip. I arrived on time in Dublin for my flight to Munich and tried to board the plane for Munich with the boarding pass I had printed in Newark. After scanning my ticket, the Lufthansa employees at the gate informed me that they had no record of me or my plane ticket in their system. I showed them the email confirmation for my ticket, but they still could not find any record of my ticket in their online system. The employees seemed more concerned with boarding all passengers as quickly as possible than assisting me. After being denied boarding, I had to go back through passport control to change my flight, and ended up getting to Munich nearly 6 hours behind schedule and missed an entire day of vacation. A Lufthansa employee told me that out of every partner in the STAR alliance, United is the ONLY airline they have had this problem with. I find this inexcusable, I will be AVOIDING ANY United/Lufthansa connecting flight from now on."
Plussat: "Although the departure was a little bit bumpy, the snack was tasty!"
Plussat: "the crew was amazing: friendly and caring"
Plussat: "Smaller plane was more comfortable than the A380 that took me to Frankfort.."
Miinukset: "The cheese sandwich was awful."
Plussat: "The flight left late and arrived late. I had ordered a wheelchair, for me. At the gate there were two of them for about 20 people. The people (personell) Spoke amost no English and only poor German. I was told to WALK, because no chair was avaailable or would arrive in due time. ABSOLUTE CHAOS: The 45 minutes delay at landing did not enhance things -- missed my connecting train. Dr, W. Hartwig"
Plussat: "movies, food and drinks."
Plussat: "On time"
Miinukset: "Uncomfortable seats"
Miinukset: "I lost my flight because your oufol servise.at first i had an issue with my passport and i lost the flight so i booked another flight, and then the Your people confirmed me officialy on phone that i can use my ticket to come back to tlv but I couldn't do check in and this time on phone your people told me that i cant get it and they dont gave what to do with it so order another!!! Ticket at the last time and didnt make it to the holiday meal so i really disappointed and going to do something with it. That was turrible and i lost a lot of money!!!"
The plane was filthy again
It was exactly as I expect from a budget airline
Fast, good loads in and out, totally worth of price.
Miinukset: "Going on time without delay, more staff to avoid long lines"
Plussat: "On boarding the plane was dirty. My daughters seat had food droppings on it which needed to brushed off before she could sit. We then had the worst landing we have ever experienced. Scary."
Miinukset: "A clean plane for passengers. An explanation to why the landing was so inept."
Plussat: "The price"
Plussat: "Checkin and security Quick passport control and luggage"
Miinukset: "The plane was late, boarding process very slow, Lon wait to disembark"
Miinukset: "The area we were put in prior to boarding was just a continuous weaving queue and was quite crowded and stuffy"
Miinukset: "It was freezing we asked 3 times to have air con adjusted ...plus other passengers ask too . Nothing was done . Stag and hen people on flight... shouldn’t be served alcohol on flight if they seemed drunk already. People wouldn't sit down even with seat belt signs on..."
Miinukset: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"
Plussat: "Short flight so not much to expect"
Miinukset: "We were left sit on the runway after landing waiting for a spot to park up"
Miinukset: "Check in and lagged bag"
Miinukset: "The plane being on time, we got to the departure lounge ready to board only to be told there was a technical fault. They knew the plane had a fault, could have notified us sooner. Once on board we were delayed a further half an hour at no time were there any apologies or explanation."
Plussat: "But crew are very kind"
Miinukset: "There's no information to delay. Just waited It was so bored to wait Terrible ~"
Plussat: "Service good"
Miinukset: "LEG ROOM TIGHT"
Plussat: "Friendly staff"
Miinukset: "Very noisy people, very drunk people and like in all Ryanair flights, the staff has to keep giving people alcohol, so they were getting even more drunk. Not a good experience when all of them starts standing like in a bar on top of your head and raise the volume of the voice for no reason. Also from the time we landed until the time we were allowed to leave the aircraft, 15 minutes passed. Without anyone telling us for what reason. Very annoying..."
Plussat: "The pilot and safety tannoy is not loud enough"
Plussat: "Friendly crew"
Miinukset: "Flight was delayed by an hour-no explanation provided"
Plussat: "The price is generally good"
Miinukset: "Ryanair broke my bag and damaged my other bag"
Miinukset: "More than 1.5 hours delay, they took my luggage from me, so I had to take out my laptop because the Budapest airport luggage handler thieves. Very loud speakers inside, the seating is very uncomfortable, small legspace and also you cannot put even your glasses in front of you because of lack of storage place. long walking to and from the plane, and you have to wait for ages in front ot the checking desk, than in the hot bus down. Overall totally inhuman experience."
Plussat: "Enjoyed the lasagna that I ordered, surprisingly good!"
Miinukset: "Under the circumstances, the staff coped well with certain difficult passengers. Noisy passengers are my pet hate especially when the safety drill is being read out."
Plussat: "Price! Fast and efficient boarding, flights were all on time."
Miinukset: "Onboard food quite expensive to buy."
Plussat: "Fast flight nice staff"
Miinukset: "Seats are small"
Miinukset: "Being delayed an lied too"
Plussat: "Cheap and convenient"
Plussat: "First off, my airfare was less than the train fare from the airport into the city. THAT is unreal! And my flight wasn't cancelled (bonus!). Checked in online and was a bit worried that I only had my boarding pass on my phone rather than printed - turned out NOT a problem. Full flight, but boarding was a breeze. I had two carry on bags (not a problem) and no check in bags (recommended, but cannot comment on baggage handling). Crew was friendly and professional. Passengers all seemed content. It was a short flight, so I didn't bother with any of the in-flight service, which they charge for. All-in-all, no complaints whatsoever."
Miinukset: "What's not to like?"
Plussat: "Very punctual and smooth flight"
Miinukset: "Seats could not be reclined. Not much space for carry ons."
Miinukset: "They took my carry on away and then we had to wait for all of the bags to come through. Not fair"
Plussat: "Value for money, this was good."
Plussat: "Price was right. Very short flight so it was okay. Price was good."
Miinukset: "Called to gate BEFORE plane even arrived. Left to stand like cattle for over half an hour. Not a seat in sight. Way too much for my elderly husband."
Plussat: "Everything was very good"
Plussat: "Great staff, very helpful and quick with boarding, quick journey"
Plussat: "I liked that fact that we board from the front and back of the plane. great staff and smooth flight"
Miinukset: "the checked bags is a little expensive. 30 British pounds for one bag up to 20 kgs is a bit much. I would dare to say that hinders travelers that are planning on visiting Ireland as well as Great Britain. In Great Britain you can travel by train for less money and free bags, plus a lot less security and delays."
Plussat: "We were not called"
Miinukset: "We missed the flight due to not being called over the tannoy and the next flight was 710pm and was another £200, also it meant that we missed the show that we were booked in for as it was a birthday present for today. Staff on the ryannaire desk was not very friendly or understanding to our situation."
Plussat: "Crew was friendly and professional"
Miinukset: "Seats don't recline, no seat back pocket"
Plussat: "Priority boarding."
Miinukset: "Lack of entertainment and device charging ability."
Plussat: "On time"
Miinukset: "Tight seating"
Miinukset: "Still could do with just another couple of inches more space."
Miinukset: "Late. No explanation. Left standing on runway also in the heat."
Plussat: "Boarding for small lower priced airline went well on return from Santori i to Athens. Seats comfortable . My daughter travelled with me also. To check bsg in waz little expensive over 25 Euro. First flight 2 days prior when we flew from Athens to Santorini was almost a heart attack. I did not know that once you check in that you cannot view boarding pass and tried at vomputer diwnstairs and people at desk upstairs at Athens airport says common with Ryanair."
Miinukset: "I woukd like you to mention to encorage people to print out boarding passes the same time you check on on your email. Otherwise 2 hrs prior yo boarding everything locks up on you and we had to go to 2 lines to write up reservation flight info and then stand in another line to psy for the cost of printong out boarding pass which was over 30 Euro for 2 people."
Miinukset: "Don't even get water on flight pretty cheap"
Plussat: "Straightforward online check-in process Priority boarding when paying for seats during check-in"
Miinukset: "Prepaying for baggage weight Requirement to print boarding passes No seats at gate to wait for boarding"
Plussat: "Staff were friendly"
Miinukset: "Huge delay of 9.5 hrs No indication of issues Bought a priority boarding ticket but no queue for it Seats as uncomfortable as always"
Plussat: "The flight arrived on time and the plane was clean. When flights are this cheap I think it's naïve to expect anything more."
Miinukset: "Most of the bad things about Ryanair are consequences of their no-frills setup. People who fly with them have made the choice that low price is more important than luxury. The miserable bits about flying with Ryanair are: - The terminals/gates are frequently sheds (Grenoble, Bergerac), or in bigger airports the most distant and least well appointed (Liverpool). - Very little consideration is given to customer service (such as announcements for delayed flights). - The planes are as basic as can be, as is the service. - The scratch cards, food, drink, and all the "extras" you'd get as standard on other airlines such as included baggage, seat choice etc are all ways to boost profits given the low fares. - "They always leave late" - my theory is that the flight times are exaggerated so that they arrive on time at the expense of departure times, i.e. extra time is built in to the departure time to make up for cleaning / other gate delays. In short, flying with Ryanair vs KLM, BA, Virgin or Lufthansa is like taking a long distance Megabus instead of booking a seat on the train. It's cheaper. It's cheaper because it's a bit rubbish and a bit inconvenient. If you want a flight that's nicer, pay for it. Stop moaning about Ryanair."
Plussat: "The crew was friendly."
Miinukset: "There was a charge to check in - which I attempted to avoid by checking in online but I didn't have access to a printer so there was a charge to print my boarding pass. A charge to check bags (since they wouldn't let us carry on - additional $70) there was no food (it was a 55 min flight so that makes since.) The seats were cramped and hard. And for whatever reason the landing was very hard/abrupt that people screamed. If I had the choice I wouldn't fly this airline again."
Plussat: "Staff was friendly."
Miinukset: "Two hour delay and told nothing."