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Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Miinukset: "The lost 3 of my bags"

Plussat: "A Lousy airline. Also for Americans: They don't issue visas to allow the passenger who lost their flight to go to a hotel. They stated that there was a diplomatic problem between Turkey and the US so they don't issues visas anymore to Americans. STAY AWAY FROM TURKISH AIRLINES!"

Plussat: "Wheelchair passengers should like any other flight have gate to gate service."
Miinukset: "Wheelchair service. Very poor"

Plussat: "The seats have ex space"
Miinukset: "Counter check in had me take some close off my bags for over weight even I’m allowed to carry two Luggage and. I had one only"

Plussat: "N/A"
Miinukset: "Connecting both flights would be good"

Plussat: "I like your entertainment system, but the cushions on the headset were not the best."
Miinukset: "The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible."

Plussat: "Never flying back with this airline"
Miinukset: "Very bad customer service"

Plussat: "The crew was good and courteous. The food was pretty good.great entertainment options."
Miinukset: "Could not access the wifi."

Plussat: "Crew was top notch. Very friendly and accommodating. Always a smile on their faces. Arline was nice and clean. Long flight but comfortable. Keep it up and continue to improve. I will be a repeat costumer"
Miinukset: "no complaints whatsoever"

Plussat: "I got a return ticket from Houston to Lagos, the first leg of my trip went pretty well, no hassle at all, the staff and crew were great and professional."
Miinukset: "But the second leg of my trip which was Lagos back to Houston was horrible, the Turkish Airlines employees at the Murtala Mohammed International airport Lagos were the worst ever, unprofessional, rude and lack basic knowledge of boarding. Decided to do their own thing rather than what the airline allows. It's almost like they lacked training or just don't want to learn. No accountability whatsoever as one of the employee said "it's not like it's gonna affect my job anyways". Poor poor terrible customer service, no courtesy, no etiquette. I can go on and on but ain't nobody got time for their negativity."

Plussat: "Cabin crew good, professional Entertainment USB charger"
Miinukset: "Delay with no communication and no apologies Business seats not comfortable, limited space between seats"

Plussat: "The food and movies were the only good thing there"
Miinukset: "1. Airport wasn't air conditioned in Istanbul people were sweating 2. Very Poor customer service in Istanbul , no one of the employees there were able to smile at the whole airport 3.7 hrs wait in the airport , Both flights were packed and full of kids"

Plussat: "Friendly and attentive crew and quality of food and beverages served"
Miinukset: "Edinburgh boarding gate was changed 3 times and the flight was delayed"

Plussat: "Food from Cape Town to Istanbul was very tasty and juicy. Yummy."

Plussat: "food, large touch screen..."

Plussat: "The airline was very hospitable and efficient. All flights were on time, boarding and de-boarding were very quick and painless. Crew was extremely helpful and kind. Food was good, seats were comfortable, and entertainment was good. For the money and time spent on this flight we felt we got an extremely good deal and would take this airline again, and recommend."
Miinukset: "The planes were pretty warm/hot for most of our flights. I'm not sure if air condition was available, but I know some people asked. It did cool down eventually so they must have turned on air or fans, but I know the heat was on at some points which made it a bit uncomfortable for such a long flight."

Plussat: "The service and food"
Miinukset: "Seats are to cramped."

Miinukset: "I didn't hear the boarding call in English."

Plussat: "I would love to fly with them again"

Plussat: "Food , sercive"
Miinukset: "Nothing"

Plussat: "I had a ticket for the 7th and there was no flight on the 7th. I ultimately flew to JFK instead of IAD causing a lot of problems for me and my family that was to pick me up. Not sure I will fly Turkish Airlines again"

Plussat: "The services on the plane were fantastic. We were offered drinks right after take-off and entertainment was available immediately upon boarding. The food was delicious and plentiful. Drinks were offered several times throughout the flight which was not my experience with a different airline for my return flight. The choices of entertainment were current and of a good variety. Great flying experience."
Miinukset: "It was too cramped!"

Plussat: "Your website was les expensive than other websites and I will strongly recommend to my family and friends to use Kayak.com ."
Miinukset: "I like it everything , from booking the flight your flexibility on the the flight schedule and airlines was great !!!"

Plussat: "Turkish was the only airline I've flown that actually did not give the impression of nickle and diming but really made clear and concerted and well executed efforts to exceed expectations on all fronts, even food and drink. A huge accomplishment. They really put most of their competitors to shame."
Miinukset: "Only issue was that the videos kept freezing up, though they did remedy that problem. And I wish they had a foreign hub further to the west. Much as I loved the airline, I would only fly them again to Turkey or further east. It took me 22 hours door to door from Venice to Portland, Maine, when it shouldn't have been much more than half that. It's just too Far East to be a very practical option for visiting Western Europe from the US."

Miinukset: "All was generally ok ..."

Plussat: "Entertainment System was great, many choices and easy to navigate. This was important because the flight was delayed on both ends so we were sitting for even longer than our already long flight."
Miinukset: "Boarding was unorganized although we'd been divided into four groups, people were jumbled together not really knowing when their group had been called. Check-in bag drop was extremely slow, another couple of desks were needed to keep the process moving more quickly. We were there more than 2 hours early and were standing in line nearly all of that time."

Plussat: "I liked the crew"
Miinukset: "The security at the Turkish airport. There were very long lines, people pushing each other, screaming. Security put some extra stamps for particular people randomly. There were three women from the same country with the same type of passport who one of them happened to be pregnant. They put extra stamp on her passport. When I asked one of the security why her he said it was random and it was American procedure. The woman started screaming after she was checked twice more and they started to use a detector on her belly. It was all crazy when another family was checked and the security decided that the three kids were okay but the parents weren't. The security told the parents to separate themselves from the kids for double checking. The father started screaming as well. It was all horrible."

Plussat: "Aircraft was new and clean, and the crew was both professional and friendly. The food was excellent and it was a surprise to be served a full lunch on a 2-hr flight in coach class. All in all a great experience."

Plussat: "Everything"

Plussat: "Decent food. Good service. Great media access for international flights."
Miinukset: "Nothing to knock down"

Plussat: "Crew was efficient"
Miinukset: "The baggage handlers broke a wheel off my suitcase and damaged the hand!e."

Plussat: "no individual tv screens. only 1 container of orange juice. BUT the stewards was really lovely when I told her I was allergic and made me a plate of fruit."

Plussat: "Flight on time and smooth. Crew was nice."
Miinukset: "Have food allergies and could not eat much of lunch."

Plussat: "Not much"

Miinukset: "The fact that they were not helpful to my dad"

Plussat: "Food & metal utensils,, courtesy, 5-star hotels on my two 14-hr layovers with meals as appropriate.,"
Miinukset: "Being asked to raise my seat back so that I woman behind me would find the positioning of her magazine more comfortably read. The space was mine. I am 78 and need all the backward lean (which is not much in economy) for my back that I can get. I finally said so. But my discomfort should not be asked in such a case....when at first I though it might have something to do with some expected chop or the like."

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."

Plussat: "Expect this kind of quality and the level of service provided in economy class. Seats were comfortable, food was delicious, and the Stewart's were very accommodating. Made me wonder if I should of bought a business-class ticket"

Plussat: "I requested a special meal because i am vegetarian, in spite of confirmation twice, i got it only once, the air host showed me a list for special meals where my name was missing....."

Plussat: "food, movie options, bathrooms were big, had lotion, and Turkish cologne."
Miinukset: "Tv wasn't user friendly, hard to navigate, they didn't offer enough water on between meals, eggs were very disgusting.."

Plussat: "A paid a fair price for a magical flying metal bird to take me across the world to my final destination."
Miinukset: "I did not enjoy reading some persons review about their phone dying and how it was Turkish Airlines fault for not providing a USB port to charge it and because of that they were unable to call their family and let them know they were safe. Reading that review was the worst part of my experience. Plus, maybe a 10% off discount next time would be nice."

Plussat: "Amenity bag had everything I needed for a long haul flight: slippers, socks, eye blinds, ..."
Miinukset: "Breakfast served on board is awful. Always scrambled eggs, but I don't like scrambled eggs and they just give me more bread with jam. Flight attendants don't come when you push the attendant button. I always get thirsty on long haul flights because of the dry cabin air, but if you want to drink, go get it yourself. No matter how many times you push the button, they will never come. Entertainment system not good enough. Also they give you earphones instead of a headset and it often didn't work well"

Miinukset: "I traveled on the same airline from SFO to IST 10 days ago and loved it. However, this flight from IST to SFO was terrible. The crew probably was trying to do their best but it didnt work. - I was feeling sick so i pushed the attendant button 4 times to get someone to come by. - When they did come by and I asked for some tea, they got me a lukewarm tea! Seriously. - The toilets - When I used it mid-way, it was terrible. It needed restocking and actual cleaning the pot since the flush couldn't take away all of the solids i guess. Gross."

Plussat: "Very pleased with Turkish Air."

Plussat: "everything!"
Miinukset: "nothing"

Plussat: "FROM THE TURKISH DELIGHTS to the amazing choice of food and drinks all the movies to watch flying with turkish airlines was amazing!!! considering the prices for the tickets beat every airline out there and it was like a week before departure!! incredible just incredible no complaints at all!!"
Miinukset: "absolutely no complaints at all"

Plussat: "Thé meal, thé smiles"
Miinukset: "My bag was soaked on m'y arrival. Probabely not proteckted during thé transit on IST. And we did not have a display with thé location of tje plane."