Morning flight to santorini, the crew randomly pick the passenger who bring hand luggage more than 8kg.. force them to check in without cost. From gate to plane take a bus. Flight is 30 mins so short n they give small water bottle only.
Not major good but not bad
Miinukset: "Business class is basically what economy is on Air France or Swiss"
Miinukset: "There is no free beverage service, let alone snacks or meals. Some tickets do not allow you to pre-book a meal and there is no way to buy a hot meal even in a 12-hour flight.leg room is a bit small and carry on restrictions are getting lower all the time."
Plussat: "The crew was amazing, food and overall experience."
Plussat: "Crew was great. Seats comfortable. Served candy and snack on a 20 minute flight. Amazing. Definitely book a flight rather than ferry from Mykonos to Athens."
Miinukset: "Check in was chaotic and unfair with people cutting in line and inefficient lengthy waits. The baggage policy was confusing and a pain to pay the extra cost because you had to go to another counter and wait in line yet again."
Plussat: "Good pilot."
Plussat: "The crew was excellent"
Plussat: "Efficient. It was a very short flight."
Miinukset: "Offer of Wi-Fi."
Plussat: "Not much! Boarding was a nightmare, nobody knew which was the gate and actually they never put it up on the depatscreen. I felt like cattle!"
Miinukset: "Get organized! Let the passengers know the gate, board by zones instead of a cattle call 45min. before boarding and having to endure the pushing and shoving during this time. Getting in an airplane where people are trying to find a place for their belongings, not finding any and clogging the way."
Plussat: "Friendly crew, clean and comfortable plane"
Plussat: "This airline sounds new to me but unbelievably the best fly I never been....!"
Miinukset: "I wish the announcements made in English were easier to understand"
Plussat: "Excellent service, support and attention from hosts/hostesses"
Plussat: "The flight was smooth, the staff friendly and did realize we would be served a full meal for a two hour flight from Athens to London; unexpected and appreciated."
Miinukset: "We didn’t board the plane at the times listed, it was running behind."
Plussat: "Love the friendly staff!"
Plussat: "The crew, the food"
Plussat: "They even give you food on a lunchtime flight~"
Plussat: "Every thing was fast,easy & kindly I didn’t eat-can’t say my opinion"
Plussat: "The crew were very professional and polite on board and the food was excellent"
Miinukset: "The baggage machine at Athens that my friend used seemed to be faulty when the same bag was checked on another machine it was kilos lighter. But the ground staff at that machine a man was very rude to her."
Plussat: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."
Plussat: "A great airline. They provide service and are on time. Nice staff in airport and plane."
Miinukset: "Connection flight was not accessible because of the arrival delay. Airline staff did not help at all."
Miinukset: "Everything. I was re-routed and never told why."
Plussat: "Clean plane, good snacks and coffee, etc., smooth flight."
Miinukset: "Check in at Budapest was chaotic and disorganized; when we arrived at the check in desk after waiting twenty minutes we were told we couldn't check in there, but had to check in at a kiosk and return."
Miinukset: "That I have to bay extra for bags and it’s not mentioned anywhere in a clear and transparent way"
Plussat: "No complaints!!"
Plussat: "Great flight great price"
Plussat: "Accurate times"
Miinukset: "Night travelling"
Miinukset: "I had problem wirh the airport. My connection flight was 55 minutes after my first flight, and it was hard to know where to go in the airport."
Plussat: "Crew is very patient, and have a beautiful appearance. We arrived 1hr late, but an attendant was available to help us to the nxt gate. We only had 15mins."
Miinukset: "Both connecting flights between Heraklion & Athens where late. This one being 1hr late! When we finally did board, it was a mess! Couldn't hear any instructions, the people for the nxt flight from that gate where all standing in the way. In Athens an attendant did his best to get us to the connecting flight. 15mins was all we had. My travel partner had problems walking & had to try to run to the nxt terminal. An awful experience, especially for her!"
Plussat: "We were given a meal"
Miinukset: "The meal wasn't very good"
Plussat: "on time, they were aware that we came from a connection and took care of everything. pleasant flight."
Plussat: "As above, for this 2d leg of our trip on Aegean, we gave Aegean an overall 5 because of the excellent accommodations they made for my wife who is handicapped. They went out of their way to make sure she got wheelchair assistance, and lift assistance up to the airplane, and this time,help from the airplane to the train station once we reached Rome."
Miinukset: "Food was some kind of basic dough filled with something I couldn't recognize."
Plussat: "While we have some ratings of 1, 2, and 3; over all we gave Aegean a 5 because of the excellent accommodations they made for my wife who is handicapped. They went out of their way to make sure she got wheelchair assistance, and lift assistance up to the airplane.."
Miinukset: "No entertainment and the food, although free, was basic doughy bites of something I couldn't recognize."
Miinukset: "Space wise worse than low cost airlines"
Miinukset: "I had round trip flight with Aegean airline from Santorini to Athen and Athen to Santorini, Both flights had DELAYED FOR ONE HOUR!!! My gateleg table was broken on Athen to Santorini flight so I ate my lunch in a hard way!!!!! On the way back after one delayed finally we arrived at Athen airport and I had two more flight to caught. when I got my luggage do the next flight I realized literally my luggage was destroyed!!!!"
Plussat: "It got me to Larnacasafely."
Miinukset: "Seats were horribly uncomfortable. I will not fly this airline again after my last trip onthe 14th of August."
Plussat: "The service in overall was good. Since this is consider to be a low cost fare, my expectation were not high."
Miinukset: "My Luggage did not arrive. Since I have been in a motorcycle tour, I had expensive and valuable accessories and I also bought new things. For almost 48 hours, I have been very worried that I will need to go through an expensive law suite. The whole issue was cause because of overbooking. I was asked to be on a waiting list with my luggage. When I was boarding I specifically asked the local crew whether my luggage is on board as well and I was answered definitely "YES"."
Plussat: "Friendly service and a wee meal on a two hour flight."
Miinukset: "No entertainment - but who needs it on such a short flight."
Plussat: "Personnel were great"
Plussat: "The flight was posfond in tel aviv by 45 minutes"
Miinukset: "My flight was cancelled and I wasn't notified. I found out when I tried to check in on line. I could not check in and could not buy an extra piece of luggage. I had to pay extra at the airport. Also at check in the employee made a mistake and charged me twice. Then told me I will get a refound."
Miinukset: "They charge me on my two flight about 100 euros for my bags that's the worst , never had that and this is my first and last time I used them"
Plussat: "Good plane and crew."
Miinukset: "Bathroom facilities at the airport totally filthy and out of order."
Plussat: "The flight was great. The staff was nice. Everything was great!"
Kaksi lentoa lufthansalla, molemmat myöhässä. Ensimmäisen myöhästymisen takia jatkolento siirtyi seuraavalle päivälle.
My luggage is still in Chicago
I purchased 4 tickets including infant with seat on Lufthansa airline . I got tickets by oman air and Canada air. I had brought a car seat to place of the seat for my baby! It was not allowed. I purchased 4 seats , instead they gave me 3 seats , infant became lab infant during all the 3 long flights … turning this experience to super inconvenient and tiring experience not to be repeated again with Lufthansa air. I raised a verbal complaint but they didn’t accept , as they said it should have been raised at the country of origin . Online boarding option was also not available due to infant ticket. My car seat was taken away , my infant and I had to endure a horrible pain during these long flights. Causing extreme discomfort to my infant and my family. My stroller was taken away at the airplane door of country of origin, informed me that I will be able to get it back in Montreal… unfortunately not only non of the luggages were delivered in Montreal , everything were redirected to St. John’s. On arrival in St. John’s I discovered the damage caused to my luggages , including from / missing items .. the car seat which was taken away ay the Frankfurt airport, also the stroller was not yet delivered to St. John’s. . Kindly reimburse the infant seat whichtaken away.
Meals in buissnes class was cold , breakfast regular, crew excellent
Love Lufthansa… very fair with staff and passengers 💝
Vegetarian option was below average with almost raw ravioli, seats were very small for a business class unlike lufthansa which had nice wide seats. Entertainment particularly indian was awful.
No screen map on in front of you to track the flight like Turkish air! No food or coffee for 2h30 just a small plain water and a very small piece of chocolate🤔
Definitely would recommend and I will book again
Miinukset: "There was no in-flight entertainment"
Plussat: "Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more."
Miinukset: "United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable"
Plussat: "Vegetarian option of the food. Constant hydration"
Plussat: "Plenty of room in economy plus."
Miinukset: "The ambient temperature was a bit too warm."
Plussat: "Crew was great, plane was nice"
Miinukset: "delayed again, almost missed connection"
Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."
Miinukset: "If Lufthansa had not lost my luggage."
Miinukset: "The Soviet Union wants its airline back. This was perhaps the RUDEST airline experience I've ever experienced. I was at Frankfurt (FRA) airport waiting to board Air Moldova Flight 864 to Chisinau (KIV). Due to a delay caused by Frankfurt security (and no fault of my own), I was delayed in reaching the gate. Since it was past my boarding time, I grabbed my bags from the conveyor belt once past security without having time to repack. I arrived at the gate and the extremely rude Air Moldova gate agent on duty yelled at me and demanded that I give her my boarding pass. When I told her I needed to pack, she yelled that there was “no time for that”. When I searched for my pass, she again yelled and said “NOW!”. When I told her that it was not my fault that I arrived late since there was a delay at security, she said “Not my problem!”. After she checked my boarding pass, I tried to repack and she again yelled “There is no time. Go to the bus NOW!” I once again told her that it was not my fault I got delayed and she again yelled “NOT MY PROBLEM”. In addition to rude employees, the airline is clearly in violation of safety regulations. The safety card in the back seat pocket was written in ARMENIAN – and Armenian only, thanks to the plane having been leased and Air Moldova not appropriately changing the safety cards. How did they expect people who read Romanian or Russian (the local languages) or English to understand it! On top of that, the plane was easily 20 years old or more and dirty. If they can't even keep a plane clean or have the appropriate safety cards, what else are they not maintaining. Do not fly this terrible airline!"
Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."
Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."
Plussat: "Leg room, comfortable seats, staff great"
Plussat: "Great crew and plane"
Miinukset: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"
Plussat: "Flight crew was amazing, as well as the first meal....restaurant quality."
Miinukset: "In economy class, seats are packed tight"
Plussat: "Flight went smoothly boarding was a little delayed."
Miinukset: "Getting to gate 10 minutes after boarding time and no one had boarded yet."
Plussat: "Clean plane.."
Miinukset: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"
Miinukset: "LH flight from Seattle was late, and I barely made it to the LH connecting flight to TA. Landed in Tel Aviv, but my one bag didn't arrive with me. Looked for the Lufthansa desk, but there is no such thing. They have farmed out the task of dealing with lost luggage and masses of confused to irate people to another firm. There were approx 40 people trying to get some information from 4 ladies, one of whom was new. They were unable to deal with many reports at a time. How about take a number and we'll call you up in turn? Instead it was like a push and shove pressure cooker just to find out the status of said missing bag and make a report. I was dealt with last. At this time, I was exhausted and angry. The ladies were very good and very kind. They informed my ride of the delay, and told me that the lost bag would come on the next flight. They took me out of the area to get a drink and a bite to eat. We waited. It came. We drove to my destination a few hours away. Never have I had to deal with such a time consuming shambles to find out the bare minimum of information. I finished the trip and will never fly with Lufthansa again."
Miinukset: "Delay of over 40 minutes and very dysfunctional entertainment system. Poor plan for connecting flights. We had to run to catch up the connecting flight. Very unpleasant experience"
Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."
Plussat: "I arrived at the airport early and the check in staff offered an earlier flight so I wouldn't miss my connection. Crew was courteous and the sandwich on board was quite good"
Miinukset: "Slim seats very uncomfortable and legroom too little"
Plussat: "They did offer an extra snack and drinks for the delay... but still..."
Miinukset: "3 hour delay on tarmac, on a 9 hour flight already... not fun."
Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"
Plussat: "Decent choice of entertainment options, though the selection of more recent titles was limited, food was fine for airline food. The crew was, as always on Lufthansa, pleasant, courteous and helpful."
Miinukset: "Flight left 20 minutes late"
Miinukset: "Woman across the isle from me fell asleep and let her two toddlers run wild."
Plussat: "Everything was great, the entertainment, comfortable and the staff was really kind"
Miinukset: "Food wasn't the greatest, but I understand that it's difficult on airplanes so can't complain too much"
Miinukset: "LH761 was late by an hour and a half. I was not given help to get to my connecting flight LH438."
Plussat: "my favorite airline"
Plussat: "It was the most relaxing, comfortable, spacious coach flight we had the entire trip."
Plussat: "non stop to Frankfurt very timely scheduleing was able to find reasonably priced flight to meet my travel needs."
Miinukset: "I felt the food was worse not good or tasteless. choices were as bad as previous flight in the fall. I have to bring snacks to make it bearable."
Plussat: "I will never use again"
Miinukset: "Nothing to like , people very rude"
Plussat: "On time"
Miinukset: "Marginal legroom"
Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."
Plussat: "Good entertainment selection"
Plussat: "Great customer service by flight attendants and the food."
Plussat: "The crew was very welcoming and attentive."
Miinukset: "That the price of the ticket dropped from when I originally purchased it by $500 and when I called for a refund of the difference I was told it could not be done. I also didn't like that we had to pay an additional cost for a seat selection. Selecting seats should be included."
Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."
Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."
Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."
Plussat: "Again, I appreciated the big meal, dinner, about 2 hours into the flight. Nice to have real metal utensils, not plasticware, to eat with. The 'snack' at the end of the flight was more of a throwaway:(pizza or) "Sausage": six one-inch hollow spheres of sausage with a hint of Dijon(?) sauce inside, all served with a mmedium-sized dry chewy roll. Nice to get wine, or maybe beer(?), with dinner at no extra charge, served from regular wine bottles, not individual-serving containers."
Miinukset: "The huge plane was completely full; no handy empty seat nearby to stretch out into. Took forever to board and exit the plane."