Halvat lennot New Smyrna Beach

Plussat: "Everything except boarding"
Miinukset: "Boarding process was incredibly disorganized"

Miinukset: "Delayed in plane almost an hour after landing before being allowed to deplane"

Plussat: "Some of the food was hot Good movie selection Peesonal entertainment screen"
Miinukset: "Some food was not hot No extra breat was offered No air conditioning for most of the flight, ...disaster No earphones for the first hour and the last 30 min"

Plussat: "N/A"
Miinukset: "It didn't happen"

Plussat: "Crew and entertainment options"
Miinukset: "Passengers gathering against crew instructions. Large group behind me was loud and inconsiderate."

Plussat: "Nice crew, good entertainment, efficient flight"
Miinukset: "Did not have my gluten free meal available, even thought it was requested with my ticket and confirmed. Made for a very hungry flight."

Plussat: "Getting a text alert so I didn't waste my time going to the airport"
Miinukset: "The fact that Sunday morning my flight was cancelled Saturday night with no apparent reason or explanation given."

Plussat: "Good service on plane seats weren't bad."
Miinukset: "Entertainment system kept not working. Terrible baggage wait in Orlando. Over 30 minutes after I cleared customs Flight was late over 30 minutes"

Miinukset: "The flight was 100 percent full. So it was very difficult to move around. And on a 10 hour flight that is tough."

Plussat: "Nothing!"

Plussat: "overall good flight"
Miinukset: "5 hours delay in take off from frankfurt. reason - ice on plane wings. snow in frankfurt is not uncommon, and lufthansa needs 5 hours to clear ice? and why board people in the plane when you know you can't fly ?"

Plussat: "The entire crew were very friendly and helpful to ensure a comfortable flying experience. This crew went above and beyond my expectations for this flight. The true meaning of hospitality of service for flight travel."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Excellent, travel only with LH"
Miinukset: "The plane was a very noisy on take off."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "Im very happy with the costumer service of lufhtanza my mom who doesn't speak English or german flew for the first time with luftanza and she said the staff were helpful and she was satisfied with the service"

Plussat: "my favorite airline"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "Not much. Pretty miserable round tip MCO-FRA-DXB-FRA-MCO."
Miinukset: "747 Economy seating a nightmare. No leg room especially when the seat in front goes to full recline. Had to use reading glasses to see video screen. Entertainment selections limited compared to other airlines in the trans-Atlantic market. Food bland, borderline edible. Cabin crew just going through the motions. Not at all friendly. Won't fly Lufthansa again."

Plussat: "Everything but..."
Miinukset: "Took over an hour to get my bags at SFO after a 12 hour flight...."

Plussat: "Very good experience. Good movies."
Miinukset: "The LH reward program is not very user friendly."

Plussat: "on time great food extra legroom seat"
Miinukset: "movies sucked"

Plussat: "Nothing"

Plussat: "Lufthansa seems to have friendlier more helpful customer service than does Webjet's customer service."
Miinukset: "Webjet customer service didn't seem very friendly or concerned about helping to request fees waived from themselves and Lufthansa."

Plussat: "Service was good"
Miinukset: "Cancelled my original flight for unknown reason, and never sent notification via email or phone."

Plussat: "THE ONLY ISSUE I HAVE WITH LIFTHANSA IS THEY DID NOT PAY FOR MY FRAIGHT THAT WAS DAMAGED. THEY PAID FOR THE BAGGAGE BUT THEY DID NOT PAY FOR PART OF THE PERSONAL EFFECT BELONGING INSIDE THE BAGGAGE. THAT WAS ESTIMATED TO BE $500.00 ACCORDING TO MY REPORT THE DAY I ARRIVED AT ORLANDO INTERNATIONAL AIRPORT. THE CUSTOMER SERVICE AT ORLANDO AIRPORT SETTLED FOR MY BAGGAGE NOT FOR THE CONTENT INSIDE THE BAGGAGE, ALSO, GIVE ME EMAIL ADDRESSED TO SEND MY CLAIM THAT WAS NOT DELIVERED.iTS WILL BE APPRECIATED IF THE CHECK FOR $ 500.00 CAN BE MAIL TO MY ADDRESS : CHARLES MAKINDE, 7631 FORT SUMTER DRIVE,ORLANDO, FLORIDA 32822. OR FOR ADDITIONAL INFORMATION PLEASE EMAIL ME AT CHARLESMAKINDE@GMAIL .COM. WHILE I THANK YOU FOR COOPERATION. CHARLES MAKINDE"

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Crew, food and enterteintment were good"
Miinukset: "Boarding was to messy, sits were extremely tight, cabin was too warm and sits does not reclined enough to make a comfortable sleep time"

Miinukset: "Customer service and seats extra small. Partner airline Swiss is probably worst airline ever"

Plussat: "Everything was efficient and the somewhat long flight was easy because of food and entertainment. (Saw a really good Japanese film with subtitles)"
Miinukset: "Incorrect gate given for this flight, connecting flight was a little late. Everything was fairly quickly corrected."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Very nice snack."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Miinukset: "Seating to small and tight I am only 5'11 175 lbs"

Plussat: "Flughts departed and arrived on time, food was impressive, flight attendants were friendly and attentive and good on-board entertainment"
Miinukset: "Nothing"

Plussat: "Attitude, attitude, attitude...when it's positive and customer friendly it shines...this depicts my experience on all of my Lufthansa flights concerning the cabin crew(s). Smiling faces genuinely concerned about the passenger experience aboard the aircraft. In contrast, on a previous International flight via a US based carrier...there too was lots of cabin crew attitude...but not the pleasant type."

Plussat: "The food tasted really good and especially the bread was much more appealing than on our previous flight. The flight attendants were very efficient and attentive. I liked that they asked the person in front of me to put his seat up during the meal time. That helped me eat more comfortably. Entertainment options were extensive."
Miinukset: "Boarding was delayed and was tedious. It took forever because there was not an orderly line and just a jumble of people. We had to show our passports 3 different times between check in and boarding. People had put their passports away, then had to get them out again at the gate. That slowed everything down to a crawl. Our party was not accommodated when we asked for seats together. My husband and I were separated and we were separated from our kids. The ground crew did not seem to care. Take off was delayed, but the captain never told us why. The guy in front of me reclined his seat the whole time. I felt like a sardine in a can. So uncomfortable!"

Plussat: "The flight was on time, staff attentive and made frequent rounds. The food was good and entertainment with a fair selection of options."
Miinukset: "Unfortunately, the day of my travel Lufthansa had a ongoing strike at the Frankfurt airport. The Lufthansa terminal was closed, luckily I was one of the few to get the bus shuttle. Once I arrived at the correct terminal the check in process and boarding was a pleasure, much friendly and competent staff to assist"

Plussat: "I slept"
Miinukset: "I arrived at airport with my connecting flight at 9pm, there was no way to check my luggage until 4am. I could not go to transit hall until someone took my luggage so I was able to board but no place to leave luggage like other airlines, that was not fun since the transit halls had the sleep pods I could have used"

Plussat: "Good directions at airport"
Miinukset: "Booked too close Difficult for elderly person"

Plussat: "Thanks"

Plussat: "All is good expect confort and food"
Miinukset: "Food"

Miinukset: "Seating was entirely too cramped. It has gotten worse over the years but this Lufthansa flight reached a new height in discomfort. You cannot even eat nor put your seat back. I am a short person and it was miserable for me so I can only imagine how uncomfortable it is for persons of average height. The fees have become ridiculous. I now fly only when absolutely necessary. Sad that the customer comes last."

Miinukset: "Food looked awful. I have decided not to open transparent package with sandwitch."

Plussat: "The food was okay and only two of the flight attendent were nice."
Miinukset: "Flight itself on strike;gave us the longest route and three stops instead. Had to stay overnight at the hotel. The Economy seats are terrible there is no room in front. My mom just had a knee replacement her leg was hurting so much. Just MISERABLE SERVICE OVERALL. Not only that at frankfurt some lady name Vintekesher(lookrd like a Indian from FRA services dares to tell me and my five yrars old after 14hr. Of travel to walk to the gate that its great exercise."

Miinukset: "Our flights from Budapest and Munich left late causing us to RUN from landed plane to boarding plane. Again over 65. and I was sick. Never again!!"

Plussat: "I am 6 ft tall and the coach seats leave almost no leg room! and then the person in front of you lays back, if you are not claustrophobic, you will be!"

Plussat: "Friendly crew, comfortable and ON-TIME!!"

Plussat: "High level service"

Plussat: "Some crew members were really nice"
Miinukset: "First plane broken; they got another one that came in...with electrical problems!!! Arrived over three hours late and nearly missed my cruise. No excuse! AA could check their aircraft the night before, mine was the first flight out. #AAwful flight."

Plussat: "Pero AA Me conectaron de inmediato al proximo vuelo y logre llegar a mi Cena de Navidad con mi familia.. Gracias"
Miinukset: "que las distancias dentro de los gates del aeropuerto es muy larga y como no camino rapido perdi mi vuelo..."

Plussat: "Smooth ride and early arrival"

Miinukset: "Beat up baggage"

Plussat: "The staff was welcoming and it felt good!"

Plussat: "Nothing exceptional"

Miinukset: "The plane was a little too hot."

Miinukset: "The lack of entertainment, and the excruciatingly long boarding process."

Miinukset: "Boarding was poorly set up."

Plussat: "Nothing"
Miinukset: "Sitting next to a bunch of crying babies"

Miinukset: "Rude attendant"

Plussat: "Time in air was quicker since we left so late"
Miinukset: "We spent 45 minutes on the ground in miami waiting for rake off in a hot airplane with no real air. Babies were crying because of the heat and everyone was sweating and complaining."

Plussat: "Got us there"
Miinukset: "Cramped seating"

Plussat: "Aircraft was cool"
Miinukset: "Small children"

Miinukset: "No wifi or chargers or seatback entertainment"

Plussat: "Everyone was pleasant & professional"
Miinukset: "N/A"

Miinukset: "Total incompetence. Navigational system broken, two hours on the tarmac, unboarded, then reboarded one at a time, then out to the tarmac and then back to the gate to do FAA paperwork before finally being over 4 hours late. And they don't really care. Very sad."

Miinukset: "they broke my luggage"

Plussat: "It was on time boarding and landing"

Plussat: "They were accommodating to my boot on my foot in the boarding process."
Miinukset: "Comfort and room in the seats. The temperature was very hot as well."

Plussat: "Very quick connection"

Plussat: "Staff for the airline was very good!"
Miinukset: "I had to check a second bag on my return. I entered Mexico with a skateboard carry on. When I went to leave, the airport would let me pass through with it. I was forced to check a second bag and it really bothered me."

Miinukset: "Everything"

Miinukset: "Delay otherwise average"

Plussat: "Great service"

Plussat: "Everything went smooth"

Plussat: "Poor for BIG Airline like that chips chips"
Miinukset: "NOT GOOD the is 2 MUCH for CHIPS"

Miinukset: "Same as previous response."

Miinukset: "Great"

Plussat: "Terrible porque no pude viajar ayer"

Miinukset: "THE LAST TRIPS I HAVE HAD WIT AA HAVE ALL BEEN LATE."

Plussat: "On time"
Miinukset: "Nothing"

Plussat: "Engaged with customers no matter the seat preference"
Miinukset: "Boarding system not good !"

Miinukset: "Boarded an hour late"

Plussat: "Nothing"
Miinukset: "Co captain was late. Sat seat belted forever without moving"

Plussat: "All aspects of flight were perfect. Couldn't ask for anything more."
Miinukset: "Everything was perfect."

Miinukset: "I paid to check-in my suitecase....25 dollar's. No lunch or atleast a sandwich in flight. Just not worth 300."

Plussat: "Everything went really smooth and no issues"
Miinukset: "No complaints at all"

Plussat: "By the time I boarded the plane three hours late nothing short of a flux capacitor to make the plane fly back in time would have made this trip even decent."
Miinukset: "It was just so late."

Miinukset: "None"

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "Nothing.. Entire experience was horrible for my 17 year old"
Miinukset: "Everything.. Will never use American Airlines again"

Plussat: "I wasn't able to check in on my app which had me frustrated when I arrived at the airport. Upon speaking to the agent at the desk she gave me a complimentary upgrade to first class. Such great service, I was thoroughly pleased!"

Miinukset: "This agency is the worst. I paid for insurance and they scammed me. Never using it again."

Plussat: "We loved everything. The check in was easy and the boarding was great. Personnel were all very pleasant and it seems they were having a rough. time with full planes and asking for passengers to check baggage. Everyone with AA was customer driven and professional."

Plussat: "Nothing"
Miinukset: "Delayed for hours on board and nothing for refreshment etc offered by crew. Nothing to help us feel comfortable. Considering an amount of us travelling with young children and was early hours in the morning. Horrible start to an expensive vacation. I don't even want to continue. It was a partner from American Airlines. ( shocking airline). Will never be on another of their flights."

Plussat: "See above."
Miinukset: "See above."

Miinukset: "Internet was terrible - overpriced and slow"

Miinukset: "My suitcase was broken when I picked it up at baggage claim."

Plussat: "Crews were attentive"
Miinukset: "Movie selections"

Plussat: "The fast and electronic check in"
Miinukset: "The ground staff"

Miinukset: "The sit isn't recliner"

Plussat: "love united"
Miinukset: "everything else"

Plussat: "Hassle free no pressure service"
Miinukset: "I loved it"

Plussat: "The jet did not crash."
Miinukset: "Boarding, staff, instructions, overpriced everything"

Plussat: "Efficient"
Miinukset: "Uncomfortable seating"

Miinukset: "Having to pay for my luggage."

Plussat: "It was very good"

Miinukset: "Not accommodating"

Miinukset: "Rude ticket counter staff."

Plussat: "Same"
Miinukset: "Sane"

Plussat: "Departed on time."

Plussat: "I slept through whole way. So it was fabulous. Clean and fast trip."

Miinukset: "Delays"

Plussat: "On time"

Plussat: "I did not like the plane ride. There were way to many things to comment on. Most importantly everyone of my.flights was delayed."

Plussat: "Staff members were courteous."

Miinukset: "N/a"

Plussat: "On time, no delays"
Miinukset: "Pay for movies/ shows"

Plussat: "Seat to myself"
Miinukset: "Lil bumpy but there were a lot of clouds"

Plussat: "As expected."
Miinukset: "N/A"

Plussat: "On time"

Plussat: "See above"
Miinukset: "See above"

Miinukset: "Long waiting to take off other than that good"

Miinukset: "N/a"

Plussat: "Everything went as it should. Very happy."

Plussat: "No complaints"

Miinukset: "Late departure."

Plussat: "Nothing in particular"
Miinukset: "Uneventful"

Miinukset: "Too many deyas ,"

Plussat: "Great and on t time"

Miinukset: "A delay for one hour and 30 minutes. That Sucks"

Miinukset: "Kayak failed to alert me that MCO has an A & B bagge pickup areas and did not indicate which area I would find my luggage."

Plussat: "See above notes !!!"

Plussat: "Everything met my expectations"

Plussat: "Nothing"
Miinukset: "Everything united Airlines sucks"

Plussat: "Smoothly and on time"

Plussat: "Just the boarding was ok"
Miinukset: "This was a horrible experience I hope I never use this airline again."

Miinukset: "The seat padding on the headrest... Very uncomfortable for those who have neck problems."

Plussat: "Everything"

Plussat: "Evrithin"
Miinukset: "Cofee"

Plussat: "Everything was on time and went really smoothly."

Plussat: "See above remarks"

Plussat: "Pricing & quickness"

Plussat: "Excellent service, staff were great."

Plussat: "The continued messaging in real time."
Miinukset: "Nothing"

Miinukset: "Offer snacks!!"

Plussat: "All was great"