Halvat lennot Caribbean

Plussat: "Crew was night seat sucked plane was cramped"

Plussat: "Delicious food for coach"
Miinukset: "Cabin crew arrogant and rude Power ports didn’t work WiFi down"

Plussat: "Everything"
Miinukset: "More choices for the meal menu"

Miinukset: "I would ask that the gate does not share in detail reason for delay in seat assignment is related to getting a family sitting together when the basic rules should apply unilaterally."

Plussat: "Crew very helpful and accommodating."
Miinukset: "The flight was delayed almost an hour due to inclement weather in the originating city. The Delta personnel explained the situation and did all they could considering the circumstances."

Miinukset: "It was great fir a short flight. And they got me there early."

Plussat: "Taco"
Miinukset: "Taco"

Miinukset: "Mechanical difficulty. Late Then missed connecting flight. 4 hours in a hotel. Then back to the airport the next day. Why can’t airline keep planes in good condition?"

Plussat: "Fact that there’s a flight available to get me-from a to b, Crew were friendly-great, cabins clean."
Miinukset: "Expensive, Delayed flight, unable to hear and understand boarding announcements, No WiFi, and a magazine that caters to the top 5% of passengers. Then to top it off a lost bag and over 2.0 hours spent either on hold or awaiting a call back to resolve issues with my last bag-totally unacceptable"

Miinukset: "Our flight was late, and we had a sick passenger and had to wait until they leave however many of us had connecting flights in which we missed. The flight attendant should have allowed the one's connecting a flight leave first."

Plussat: "The plane was nice"
Miinukset: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."

Plussat: "New plane with good features. I was very comfortable."

Miinukset: "More comfortable than I expected for a 6 hour flight. 757 was quite spacious."

Plussat: "Flight cancelled"
Miinukset: "Flight not cancelled"

Plussat: "Every seat had an entertainment screen, with a variety games, movies, or flight information available."
Miinukset: "The flight arrived 20 minutes early (win), but we then proceeded to have to wait about 15 minutes to pull into the gate because the previous plane handing left yet."

Plussat: "My flight was missed due to immigration taking almost 3 hours to get through the line. Delta went out of their way to make sure that I was able to get to my destination on a later flight as comfortable as possible."
Miinukset: "Maybe not traveling through Atlanta if there is immigration clearance involved. I was really slow."

Plussat: "Crew was nice and the boarding process was smooth, wwe did depart late, but we arrived in plenty of time to make my connection."
Miinukset: "Leave on time"

Plussat: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"

Miinukset: "... on top of that I kindly requested to speak with a supervisor and i was denied it. As a customer I deserved that. I would a ticket with Aerolineas and nowhere it said it was delta. I followed the baggage allowance explained on kayak website and on Aerolineas Argentinas. I took a bicycle which is free and i pay $100 to packed it as Aerolineas wanted. When I arrived it was a Delta flight and they told they don't allow bicycles and that i had to play $150. Aerolineas website and kayak clearly says that bicycles were free on my flight. I show the agent my ticket and that no where it said delta to consider what he was saying since it is an alliance but i was not informed about it. He said no and after wait there for a while before boarding i kindly ask to speak with a supervisor and the denied it and disappeared. I request a refund of my fee to you for providing incorrect information."

Plussat: "Flight crew was ok"
Miinukset: "Missing my connecting flight due to Delta incompetence and spending Christmas travel in ATL again."

Plussat: "Excelent flight excelent service.."
Miinukset: "The entrance in the gate to the plane always disorganized"

Miinukset: "dirty plane"

Plussat: "Departing"
Miinukset: "More than 4.5 hrs in taxi waiting to take off. Due to “few rain” and after 3.5 hrs we needed to refuel when we were about FINALLY close to our turn for take off. Horrible service by DELTA. Never flying again with them"

Plussat: "Quick flight"
Miinukset: "Nothing"

Plussat: "We arrived on time."
Miinukset: "All 3 monitors in our row were frozen the entire 6 hour flight. The “food” was horrid dueling pastas. Inedible. Seats didn’t recline more than 10 degrees."

Plussat: "Late, crowded, bumpy"

Plussat: "Flight itself uneventful"
Miinukset: "Lateness"

Plussat: "Nice crew members always polite and courteous.maybe over polite if anything. Australians don't require subservient service deliverers. The constant "your very welcome" regardless of the service and response to that delivery is off-putting to me. But al in all pretty good in most areas."
Miinukset: "ON ticketing at New Orleans I wasn't allocated a seat number. At the gate shortly prior to boarding I needed to attend the desk for that allocation. I was also not told which Terminal the plane would go to in LAX and which terminal the connecting flight would be leaving from. They were not sure! Consequently I floundered around at LAX wasting time and bothering people for information that should have been known to me. The security checks are over the top and inconsistent in the US."

Plussat: "Everything was perfect, everyone was nice, there was lots of room, the crew offered snacks frequently, WiFi had a great connection and there was a wide array of entertainment."
Miinukset: "There was a problem with the plane that they told us after we boarded that delayed our plane an hour. But hey, better safe than sorry!"

Plussat: "Flight went off pretty well. On time no complaints."
Miinukset: "Somewhere somehow you need to know that, although partners, Delta and West Jet do not share computer systems and that they are two completely different airlines. This affects ,sometimes, how luggage is handled especially when you land in another country and you have to manually transfer your own - and nobody tells you. You actually change airlines. Itinerary implies West Jet controls the entire thing. Not the case. Better job economic explaining what to With luggage and that, while itinerant implies 1 airline, they are only partners and should be treated separately."

Plussat: "It was great"

Miinukset: "Terrible boarding process. I booked the tickets months ago, but didn't have seats until the last minute. They didn't even put my wife and I together, but sandwiched 2 people between us. Boneheads."

Plussat: "Good seat"
Miinukset: "Delayed by 1 hr"

Plussat: "Flight attendants and cookies. That's it."
Miinukset: "We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline."

Plussat: "Counter agent found reservation but not ticket number(?). She was very helpful and nice but Delta reservation system was a total mess. Barely made boarding even though we arrived airport plenty of time before the flight."
Miinukset: "Counter agent."

Plussat: "The baby"

Plussat: "Crew"
Miinukset: "Old 747 ER needs to be junked"

Plussat: "Staff were awesome. Give them a raise."
Miinukset: "Nothing"

Miinukset: "There were extra seats to begin with and I was traveling alone with an infant. She barely slept the whole flight and I had a stuardis in a red dress who whem I asked for for a beverage made it seem like I asked for it right now. Didn't say a word Else to me until it was time to land and my daughter had just fell asleep. She told me. I had to take her out of the baby carrier. My daughter needed a diaper change and there were no places to change her. I tried to change her by the door really fast. The stuardis said no go change in a bathroom I asked which one had a changing station they said none and to just change in my lap. Plus my car seat was broke when I got it back."

Plussat: "The staff was was very accommodating to myself and my 19 month old daughter"

Plussat: "Boarding was smooth. Gate rep helped us kindly and then the flight attendant was very friendly."

Plussat: "The food was good and the staff was competent and friendly. There was a large choice of inflight entertainment (but the sound was mushy)."
Miinukset: "Although more comfortable than most, the seats were cramped (for 10 hours). Boarding was delayed 30", but we did not take off for 3 more hours. I really don't know why. It felt like the NYC MTA: poor communications. The boarding process required an avoidable half hour of standing in lines."

Plussat: "Smooth flight; informative crew"

Plussat: "Good experience overall. Pleasant staff. Movie features were wonderful and helped pass the time."

Plussat: "The crew was nice but seemed super stressed out."
Miinukset: "The plane was old, no entertainment was provided, tight space with little leg room and our plane departed late."

Miinukset: "No TVs for int'l flight, disorganized and chaotic boarding process, limited snack options"

Miinukset: "Travel delays and cancellations on the return to ATL was the big issue."

Plussat: "I liked the service. It was incredible."
Miinukset: "I did not like the delay or the continued delay on the runway"

Plussat: "Good flight, comfortable; good food."
Miinukset: "Entertainment system kept failing"

Miinukset: "Friendlier crews"

Plussat: "Staff were polite"
Miinukset: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Plussat: "Boarding was efficient and the crew were nice."
Miinukset: "the seating is horrible. it was the tightest seating I've ever experienced."

Miinukset: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Miinukset: "Delay due to strike"

Plussat: "Nice staff and no delay"
Miinukset: "Instead of crisps maybe a bit of cheese or crackers"

Miinukset: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Plussat: "Awful"
Miinukset: "Everything"

Plussat: "My seat"
Miinukset: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Plussat: "Nothing"
Miinukset: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Plussat: "Nothing!"
Miinukset: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Plussat: "Just the cabin crew being nice"
Miinukset: "Punctuality KLM is always late"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "The crew was amazing and the food was great."
Miinukset: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "On time and friendly crew"
Miinukset: "Boarding needs improvement"

Plussat: "The service"
Miinukset: "The food."

Miinukset: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Plussat: "Smooth flight."
Miinukset: "Seat a little cramped."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Miinukset: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Plussat: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Plussat: "Friendly crew."
Miinukset: "So many people on a 747!!"

Plussat: "Good flight, very attentive crew."

Plussat: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Miinukset: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Miinukset: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Plussat: "Easy to board and easy flight."

Miinukset: "You are almost always late!"

Miinukset: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Plussat: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Plussat: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Miinukset: "Cramped seating."

Plussat: "Sound was broken on my TV set!"
Miinukset: "Called stewardess twice to assist. No response!"

Miinukset: "infotainment was down. Lost my luggage the flight was delayed"

Plussat: "Fast boarding"
Miinukset: "The entertainment system wasn’t working for the whole 10 hour flight."

Miinukset: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Plussat: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Plussat: "Comfortable seats. Warm plane with happy staff."
Miinukset: "Maybe a second sandwich option for food, not everyone likes cheese."

Miinukset: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Plussat: "Cabin crew very pleasant"
Miinukset: "Lost our bags, little sympathy from staff"

Plussat: "Good multi media access and content"

Plussat: "good service"

Plussat: "Very little if any."
Miinukset: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Plussat: "That we didn’t crash"
Miinukset: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "On time."
Miinukset: "No negative"

Miinukset: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Plussat: "Wide selection of entertainment, food was good."
Miinukset: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Plussat: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Miinukset: "Quite bummed the plane didn't have wifi / USB"

Plussat: "Enough space good wine and on time"
Miinukset: "Nothing"

Miinukset: "sardines!"

Plussat: "The crew is nice"
Miinukset: "No respect of distancing the seats ; all the seats were occupied. No wifi"

Plussat: "El entretenimiento"
Miinukset: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"

Miinukset: "Flight was delayed for 4+ hours"

Miinukset: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "Everything! The service was exceptional!"

Plussat: "Great newer plane, great service!"

Plussat: "Late departure, dirty, staff not friendly."

Plussat: "The comfort of the flight snd kindness of the crew."
Miinukset: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Plussat: "Good crew, as usual with Air France."
Miinukset: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"

Plussat: "crew great comfortable"

Miinukset: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Plussat: "great food, entertainment and seat comfort"
Miinukset: "nothing"

Plussat: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Miinukset: "Better in flight entertainment"

Plussat: "The staff..the attentions..food."

Plussat: "It was only 2 hours"
Miinukset: "Small plane, no movies"

Plussat: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Miinukset: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"

Plussat: "Everything. crew friendly and food/drinks the best"
Miinukset: "Nothing...all was wonderful"

Miinukset: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Plussat: "Great service"

Plussat: "Great service and food."
Miinukset: "Tv screen is resolution is to low. Hard to see details."

Plussat: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Plussat: "Enjoyed my food, especially tasty for airplan fare!"
Miinukset: "Not enough leg room"

Miinukset: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Plussat: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Miinukset: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Plussat: "I like the service. They caring and give snacks, comfort and overall"
Miinukset: "None. I like everything"

Plussat: "Plane was comfortable and new."
Miinukset: "Nothing really."

Plussat: "I liked the crew, they were professional and tried their best"
Miinukset: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Plussat: "The crew and flight was faultless"
Miinukset: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Miinukset: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Plussat: "It was ok fligh"
Miinukset: "Food was not so good"

Plussat: "La entrada"
Miinukset: "El resto de cosas"

Plussat: "Free snack and drinks. Good service."

Plussat: "The space and the people"
Miinukset: "Nothing"

Plussat: "Charmingly nice crew and involving captain"
Miinukset: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"

Plussat: "Todo muy bien Volvería a viajar con ellos."

Plussat: "nothing"
Miinukset: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"

Plussat: "the food"
Miinukset: "no room for legs"

Plussat: "Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination."
Miinukset: "Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared."

Plussat: "Friendly people on board"
Miinukset: "Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections"

Plussat: "No issues, quick trip, friendly staff, comfortable ride..."

Plussat: "Flight arrived safely."
Miinukset: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."

Plussat: "The crew was very nice and helpful."
Miinukset: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."

Miinukset: "Food and coffee were cold. Service on AF is getting worse."

Miinukset: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."

Plussat: "Spacing was ok"
Miinukset: "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."

Plussat: "The crew"
Miinukset: "Not enough room for legs. Small amounts of food. No entertainment."

Miinukset: "My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken."

Plussat: "Same as above, the crew was very friendly and the food was great."
Miinukset: "Seating was cramped and uncomfortable for a tall person."

Miinukset: "Everything needed to have been better, especially communication. I wasn't informed flight time changed, then wasn't informed UK rules wouldn't allow me to fly to USA via London until I gotvyo airport. Was rerouted on another airline and won't get home until 48 hours than originally scheduled. And not even a luncheon voucher less yet a hotel room for my overnight transit stay on new flight."

Plussat: "Everything was amazing"
Miinukset: "Nice travel experience"

Plussat: "My trip had two legs, Austin to Heathrow and Heathrow to Riyadh. The crew from Heathrow to Riyadh were great. I wish I could say the same about the crew from Austin to Heathrow."
Miinukset: "Overall, the flight was fine. My comments are relative to BA 1st class. At best, I would rate it in the middle of the business class flights I've flown on other airlines. There is nothing about the experience that is actually 1st class from a separate lounge, to boarding, to in flight meals. The seats on my planes were worse than Turkish Airlines Business class (among many others). Storage around the seat is also FAR worse than other airlines products,even in business class. I had taken the same flights in November and 95-98% of the entertainment options were the same. There were, maybe, 2 new movies and 2-3 new documentaries/TV shows. The in seat charger only worked on one leg. Several meal options were "sold out." Mediocre at best."

Plussat: "The pilots gave details of flying conditions and landing conditions. Flight was smooth and on time"

Miinukset: "Delayed 24 hours due to a massive system failure on BA's part, we were stuck on an old 747 with tiny seats, a ridiculous seat pitch, mediocre food. At least it got us home."

Plussat: "Crew and agents very friendly and helpful."
Miinukset: "BA computer system did not link our payment for excess baggage to our itinerary so we had to spend time checking in to resolve. Carry your receipts for any payments."

Plussat: "Yes.. crew was awesome.. Wish they did not charge us for drinks the second time around"
Miinukset: "Free drinks throughout the entire flight"

Miinukset: "Unnecessary delay"

Plussat: "The free drinks."
Miinukset: "The stink of curry throughout the plane and the other choices of meal being gluten laden pasta and gluten laden crackers, muffins, and bread for breakfast. I am very glad I ate in SFO before leaving or I’d have been starving by the time e arrived in LHR."

Plussat: "Punctual"
Miinukset: "No complimentary drinks and very tight quarters"

Plussat: "There was a good selection of very different movies to watch. I found four that I wanted to see."
Miinukset: "There were not enough chairs in the waiting area. There was a long wait, first, just to get on the plane, then, instead of letting us stay in the waiting area, we were all seated, and left waiting for at least an hour, most of that time without explanation, sitting in a stifling plane at the gate, without being allowed to get up and move around. Also, the ratio of carbohydrates to protein in the main meal was way out of kilter. I don't want rice + potatoes + bread + crackers all in one meal, with zero vegetables. The tiny piece of cheese helped."

Plussat: "comfortable seat, tasty food, pleasant attendants"
Miinukset: "Overly focused on pre-birding security while handling it in a very amateur way in Bud. Water and Food service offered for lunch and then not even a glass of water for 8 hours. Poor entertainment options."

Plussat: "On time and comfortable flight."
Miinukset: "No free snacks."

Miinukset: "Just believe overall they could do better"

Miinukset: "Late departure caused down stream issues."

Plussat: "Comfy, but small seats. Good food, nice crew"
Miinukset: "Small, old, buggy entertainment screen. Seats very narrow"

Plussat: "Food"
Miinukset: "Probably the early morning flight sent the crew into a busier schedule. It was somehow noisier with all the going-ons for the flight."

Plussat: "No fuss, the cost benifit is perfect for short distances flights"
Miinukset: "One of the planes was a A321, room for legs was short"

Plussat: "Have providee upstairs seat unfortunately need pay for it. Ice cream so delicious."
Miinukset: "Food. Uncomfortable seat for 11+hours flight."

Plussat: "Service was excellent"
Miinukset: "Food was served cold. They came back later and offered it hot, but it was way later."

Miinukset: "old plane, no entertainment, had to pay for non alcohol drinks"

Plussat: "Service, generally"
Miinukset: "Noticeable lower standards on flights bound for India: poor quality seats and TV monitors."

Plussat: "Both flights were on time. Funny comic relief safety film kept my attention. Friendly cabin crew member gave me a hot tea for free."
Miinukset: "No breakfast served in economy to my disappointment, there was no mention of that when I booked with Kayak. The seats are not too comfortable, with little legroom. The BA app did not show gate information when I needed it."

Plussat: "Crew was awesome. Seats were very comfortable. I slept the entire flight do so I am unable to comment on food or entertainment"
Miinukset: "The boarding process could use a lot of work. The gate isn't known until practically boarding time. The Admirals Lounge really could use an upgrade. It was uncomfortable and it was a great disappointment."

Miinukset: "I really couldn't move with the two fat pigs seated next to me as I had a window seat."

Plussat: "Easy trip, well managed, efficient"
Miinukset: "No drink or snack unless you pay for it"

Plussat: "The plane was spacious and quite confortable. The crew was friendly and professional as per BA standards(you never disappointed me)."
Miinukset: "Food was quite poor and not quite as much as I wished. So far Turkish has the best food for me. Poor quality of movies."

Plussat: "An air steward called Frank was super cheerful and helpful. Really set a good note to the flight."
Miinukset: "Food was not great. Seat in Traveller Plus is hard and impossible to sleep on. Entertainment system had the same options as in August and the incomplete box sets."

Plussat: "Not much - the entertainment choices were good and the flight was safe and smooth. Plus my bag turned up from Helsinki, Heathrow, Singapore, sydney"
Miinukset: "The biz class seats on BA are just horrible. The biz class service - BA aren’t even trying to match other airlines. A stingy snenities kit and a blanket doesn’t come close to qantas or emerites. The food is an embarrassment - microwave dinners over heated is a a generous description. Crew do as little as possible (they don’t want to be they’ve either)"

Plussat: "flight on time"
Miinukset: "hard to check in to BA in Helsinki. signage could be better as this was a code share."

Plussat: "Nothing - absolutely nothing."
Miinukset: "A 30-year old 767. Broken headrests on seats. Late departure with no rationale offered. Usual (by now) pathetic fare ordered as food and beverages at a cost. Surly aervice. All at a premium price."

Plussat: "Could not watch any movie on business class again thanks to BA falling apart old aircraft and entertainment system with defect -- this time on both video and sound."

Miinukset: "The woman who worked the British Airways desk in Helsinki and checked our bags is not suited for a customer service position. The screens on the British Airways long haul planes are tiny and difficult to operate. A 2,5 h flight where you can't even get water complimentary is appalling. Honestly all of your competitors offer a snack and beverages complimentary even if the flight is only 45 min. The boarding for London to Dallas flight was very confusing and could have been made easier with grouping the boarding instead of tons of people piling up to rush in at once."

Plussat: "The plane was comfortable and clean, and there was enough legroom for me even in economy. The flight attendants were friendly and meal services were well timed. For a 10+ hour flight, this was about as comfortable as it could be."

Miinukset: "First class had three seats, but the middle one was not used. I expected actual nice big seats, and a video system."

Plussat: "That Pilot has to bring my buggy"
Miinukset: "Socking wet buggy Head rest in pices Rubbishy in the pockets Staff confused about checked in bag I purchase on different occasion than ticket, took ages to sort it out"

Miinukset: "Having to pay for a cup of tea!"

Miinukset: "Boarding security very bad"

Plussat: "Flight and connections in perfect time."

Miinukset: "Boarding was a complete mess. Boarded higher paying passengers first...then everyone else all at once instead of boarding from the rear of the plane forward. Took forever to board."

Plussat: "nothing to be noted"
Miinukset: "late departure"

Miinukset: "Boarding was a bit chaotic."

Plussat: "Like the direct flight."
Miinukset: "Didn't like the 2 hour layover."

Miinukset: "Each rep we spoke to said they couldnt help us and to just open a support ticket online.. Kept telling us they dont have a customer service team who can help us and its only available online."

Plussat: "Check-in Ticket printed by BA staff at the airport had the wrong gate number so I was sat in the wrong part of the terminal until I got suspicious and double checked the screens to find my flight had started boarding elsewhere. Entertainment system had a screen from the mobile phone you owned more than a decade ago. Breakfast was a Kellogg's chew bar. Staff onboard were excellent."

Plussat: "The crew/flight attendants were great and provided outstanding service (Gordon). The food was great too."
Miinukset: "It was very hot on the plane most of the flight which was rather uncomfortable."

Plussat: "We were singled out by the ticketing agent and forced to pay 55 francs (approx $52 us) to check in a bag that clearly fit In the overhead storage compartment. additionally there were loads of other folks with bags the same size or even larger boarding the plane."

Plussat: "packed but acceptable and was timely"
Miinukset: "passengers werent very considerate but otherwise it ws fine"

Miinukset: "We sat at the gate after landing door at least 30 minutes waiting for cargo to be unloaded to keep the plane center of gravity within the correct tolerance. This was especially painful after such a long flight."

Plussat: "The service was great!"
Miinukset: "Leg room. I'm very tall."

Miinukset: "Someone stole flight attendants wallet, the plane was fairly empty but they still crammed us in the back. Had to wait for police to board plane to find out who stole wallet."

Plussat: "The young man was so funny - crew!!!"

Plussat: "The flying crew was excellent, boarding was amazing.."
Miinukset: "It is a international fry? if a fly takes more than 2 hours it need some entertainment and may work with a bigger aircraft.. and some small byte .."

Miinukset: "On time departure would have been nice. Delayed about an hour."

Miinukset: "No deberían cojerse los artículos personales de los pasajeros"

Plussat: "Good flight"

Miinukset: "The landing was very rough from Nashville to Dallas"

Miinukset: "Stewardess very rude"

Miinukset: "All Excellent"

Plussat: "Awesome Customer Service"
Miinukset: "Nothing"

Plussat: "Wonderful selection of movies"

Miinukset: "horrible food and poor service and attitude of cabin crew"

Plussat: "Crew, check in crew and captain keeping us informed about flight changes. Leg room."

Miinukset: "Asked for ginger ale, was not given one"

Miinukset: "I was in such pain by the time I left this flight, the seats were horrible."

Plussat: "This plane had more legroom than our international flight which was strange but at least it was better."
Miinukset: "See prior response"

Miinukset: "We had buy food or snacks on the 4 hour flight. Very cheap airline."

Plussat: "Plentiful wine. On time departure and arrival."
Miinukset: "Food. Pasta was un-eatable. Cutlery flimsy. Napkin like a kleenex."

Miinukset: "Six “10 min delays” that led to a 1 hr plus delay"

Plussat: "Nothing!"
Miinukset: "Was not compensated for arranging trans from Albuquerque to Santa Fe! Refused delivery of bag Santa Fe address!"

Plussat: "Flight had very few people on it so everyone could stretch out for the 6 hour flight."
Miinukset: "The original flight turned around 45 minutes in and I missed my connecting flight. AA refused to try and get me on another flight the same day so I could make it to Sydney on the original day I was supposed to land. We waited 2/3 hours to board a whole new flight, and AA hardly compensated. If anything they should’ve provided a meal at least instead of a bag of pretzels. Flight crew seemed very inconvenienced and it showed."

Plussat: "I like the ease of boarding and the offer of complimentary check-in if the bags. I assume it was because the flight was fully booked. Overall I was pleased."
Miinukset: "The entertainment could be better during the flight. I also don’t remember being offered any snacks during the flights either."

Plussat: "Clean boarding area."
Miinukset: "American airline agent who checked us in at the curb side asked for the money. Will not use curb side check-in."

Miinukset: "When I️ went to the gate to Ben seated they said there was overbooking, but 10 min before departure they allowed me to fly"

Plussat: "Every thing. I am not rating it as excellent only for the 'Maxim' : "There is always scope for Improvement""
Miinukset: "Nil. No complaints what so ever."

Plussat: "Boarding lasted over an hour"
Miinukset: "I regret flying with American. They have consistent problems with every flight from seating to delayed flights"

Plussat: "The spaciousness of the economy cabin. Arriving early at destination!"
Miinukset: "Food could be improved upon."

Miinukset: "Over an hour delayed and multiple gate changes before we finally boarded"

Plussat: "Good entertainment"
Miinukset: "Bad organization during boarding"

Plussat: "This was great!"
Miinukset: "Every leg of my journey I was charged for two pieces of luggage. I thought this was ridiculous and unfair."

Plussat: "The flight to LA was fine, but the screen shot of the flight details didn't match what I purchased with a return date a day sooner. American Airlines blames Alaska airlines and they blame Kayak.. it's a blame game that only looks good for everyone but the consumer!"
Miinukset: "5hrs in LAX due to flight change without notification.. American Told us to go see Alaskan vise versa, but the conclusion was no seats were even available for the flight that was changed a day earlier.. Alaska Airlines solution: 2 additional days of travel and $700 per ticket x4 tickets. Finally after 5 hours of trying to figure it out some resolution to the mistake $500+ with additional stops. Ridiculous to say the least, I had to pay for their mistake"

Plussat: "Leg room"

Miinukset: "I can't rate it because they canceled my entire itinerary without so much as an email. I did not take my flight to Wilmington via my original flight. I had to book another flight because the change fees were too expensive. I did not know that my return flight to Denver had been canceled until I was checking in a few hours before my flight. I was told my ticket had no value. Awesome! It really stings that I then had to book a new return flight, and because I am a teacher who makes about $23,000 a year, I had to book the cheapest flight, which was with American. I do not plan on giving them any of my hard-earned money in the future if I can help it."

Plussat: "Very quick connection"

Miinukset: "Food was bad and crew never ask for food to economy passengers for long hour flight meal plan was not working I felt hungry and ac was too cold for all the time nothing good entertainment movies for different languages and no providing small personal hygiene kits for long flight"

Plussat: "....it all worked as planned.."
Miinukset: ".... nothing .... it all worked as planned ..."

Plussat: "Good price and thankfully it wasn't a full flight."
Miinukset: "The shared TV's in the middle. I didn't like the option, so I tried to watch a movie on my laptop, but the person in front of me pushed their seat back which made watching next to impossible."

Plussat: "I have been flying American Airlines for years and never had a big issue. The crew was better some times than others but I usually travel at night and try to get some sleep. Obviously, I like the newer planes and hope that the fleet will eventually be replaced entirely."

Miinukset: "Apparently Finnair leases a Hilly plane and crew for this flight right now, so it wasn't quite the same."

Plussat: "Fit and finish of cabin interior was nice."
Miinukset: "I REALLY wish this flight had drop down footrests in coach. The video demonstration advises passengers to put up foot rests and tray tables upon approach. I wish there had been a foot rest - my back was killing me due to the inability to lift my knees and feet to take the pressure off my lower back."

Plussat: "Good experience...the flight was on time and comfortable"
Miinukset: "No complaints"

Plussat: "BA system down. Najor delays and long lines. Flight good."

Miinukset: "missed the flight, traveling with 2 young children. Had to wait in Miami overnight"

Plussat: "All if the gate staff & on board staff that I interacted with were very friendly & efficient."
Miinukset: "Very tight/small & crowded waiting area."

Plussat: "On time, clean plane."
Miinukset: "Crew announcements are too loud! What is that all about?"

Miinukset: "I paid $40 extra to select a seat and the seat was a middle seat and very uncomfortable and a rip off."

Miinukset: "Was delayed for several hours then when the plane showed up the flight was cancelled. I was not given I decent deal I was put on a letter flight when in actually I made if home earlier because of a desk woman who noticed I she could help. I was given a small sandwhich it was already late at night. No place to stay nothing while stuck in Dallas. Ended up going to philly then Newport News."

Miinukset: "No"

Miinukset: "Separated from luggage"

Plussat: "Crew was great, boarding fine."
Miinukset: "Several trips on train around airport due to gate changes. Bummer, that! Could have whiled away a bit of time instead of perpetually thinking I was late and going to miss flight."