Baltimore hotellit Downtown

Plussat: From the minute I entered the hotel I was made to feel very welcome. I was greeted at the front desk by Raj and his supervisor who allowed me to choose a snack from the pantry as a welcome gift for staying there. The bedroom was clean and modern. It was located near everything so easy to walk to everything in the inner harbor

Miinukset: A block away fron the hotel are some strip clubs. I was there on a Saturday and didn't hear a thing. If you walk on the other side of the hotel you can avoid seeing. They also had Fox News showing at breakfast. Literally any other channel would have been better.

Plussat: I was attending a conference for most of the trip, and my partner also joined to check out local sites. It was a decent location within walking distance to a number of good restaurants and museums.

Miinukset: The room was somewhat small and the floor appeared to not have been vacuumed in a while (as noted by the dozens of small beads that were from a bracelet of a former inhabitant). I find the sliding bathroom door to be somewhat unusual since it didn't allow for privacy in the slightest. Lastly, we had to go to the front desk once a day to get the room key cards re-magnetized, so that we could enter the elevator to the room and our room.

Plussat: Everything!!

Miinukset: No problems.

Plussat: Location and staff were very friendly and gave recommendations for local restaurants.

Miinukset: Our room keys for some reason kept giving errors, they would alternate so we would have at least one working key at any given time. So the staff was very used to seeing us.

Plussat: Not much to like.

Miinukset: Not a great experience. Employees was not very welcoming. Checking in the first thing the young man said I don’t see your reservation. I had to pull up my confirmation number. Thank God I had available. Rooms was ok with a low quality thin comforter. There was no extra blanket. All hotels I stayed always had extra blanket in pillow. Lastly parked my car with valet parking for 40 bucks a night. when it was time to retrieve it took over 40 minutes to come. They could not find my car keys. I would not recommend this location or stay here again.

Plussat: I liked the location.

Miinukset: I had booked a deluxe king room and prepaid. When I arrived I was told that there were no more deluxe king rooms available and the only room available had two beds and bunk beds. Confused I showed the gentleman behind the desk my conformation with room type and he told me that there was no guarantee on room type. He was rude and said thats all they had and if I didn't want it I could stay somewhere else. When I got into the room, there was an entire wall with a dog mural staring at me. The room wasn't clean, carpet dirty, hair in sink, then I walked into the bedroom and it is the strangest decor I have ever seen. Hip doesn't mean nothing matches and the most unattractive color palate ever! The furniture was visibly beat up, scratched and marks all over. The wall had multiple black marks all over and the toilet was running. I put my things down and headed to the front desk before leaving for dinner to advise them of the running toilet. Upon my return 2 hours later, as I opened the door to my room and the toilet was still running and I went to call the desk. My room was facing the the windows of other hotel rooms and I found myself rushing to close the curtains because a man across the way was watching me and being "self serving" - not the hotels fault, I know, but very creepy none the less. I wet down to the desk to ask about my toilet and the new gentleman at the desk said he had no record of my earlier complaint and there was no one from engineering to be able to fix it. I asked for another room and he said there weren't any, so I went upstairs and promptly checked out at 12:30 am, off to find another hotel. I asked not to be charged, but since I had prepaid, he said there was nothing he could do.

Plussat: The staff were great - so friendly and helpful. The hotel room was clean and beautiful, and very unique. Awesome shower, and overall we loved it.

Plussat: Very helpful staff, great, clean and cozy room. We appreciated the rollaway, which was really far beyond the cot-like thing we had sort of expected (we added another person to the room after making the reservation, so knew it would be tight). We really appreciated the help with that and with extra toothpaste/brush. Thankful that quality is always high across any Kimpton hotels I've stayed at.

Miinukset: It seemed like it would have been helpful if there were more staff on-hand at peak times for check-in, etc. Staff was great and helpful, but having worked at a front desk, this one seemed like it could have benefited from a few more people.

Plussat: the staff was fabulous!!!he room was great exceptfor the lighting.There was a great chair to read in but no lamp there.Te room was too dark.Other than that, it was great.

Plussat: Large refillable shower supplies; better for environment than lots of little bottles. Beautiful room. Tea/coffee/drinks for guests. Convenient for public transportation.

Miinukset: Shower made awful high-pitched squealing sound. Room card became deactivated for no reason.

Plussat: The Monaco was located in walking distance to the inner harbor and the subway line was across the street.

Miinukset: The business center was on the pricey side.

Miinukset: Walked due to overbooking. Never contacted by hotel. Very poor service, the experience definitely turned me off to this chain.

Plussat: The free coffee in the morning and yoga mat in the room.

Miinukset: Had to request coffee in the room. I wish you could do that when you book the place so it's there when you check in.

Plussat: It was a nice place to stay, nothing extridinary.

Miinukset: The acoustical value of our room was horrendous. We could hear our neighbors conversation. Could also hear people's conversations in their rooms as you walk by the entry door. Even heard a couple having relations walking by their room. We won't be staying there again.

Plussat: The hotel was in a great location and beds were very comfortable.

Miinukset: I booked the hotel because it said kid friendly. After reviewing the website, I realized there was nothing to keep kids entertained. I tried to cancel but was told no refunds. We decided to make the most of it. My 5 year old was going a little stir crazy in the room so we decided to walk around. He saw an escalator and would go up and come down the stairs. I was told he was not allowed to do that. I figured it was high up so they didn't want him to fall down. We went to the other side where there was only 4 stairs. Again I was told he was not allowed to do that. He wasn't running or bothering the quests. I could have allowed him to run up and down the hallways (which I thought was inappropriate) to let out some energy, but decided going up and down the stairs was a better option. I felt as if my family was not welcome. Why label yourself kid friendly, when you prefer not having kids there. I was truly disappointed.

Plussat: Location to Ballpark and Stadium

Miinukset: Hotel is seriously showing its age inside and out.

Plussat: Clean rooms, comfy beds, ideal location to M&T Stadium and Inner Harbor

Plussat: Easy check in, friendly staff, loved the views of the city

Plussat: Close to Convention center. Great renevations. Comfortable room.

Miinukset: Used to have a really super Buffet. Now its good but pretty limited; no smoked salmon or other higher quality items normally expected at an upscale facility (with an upscale price of $19) & provided by its competitors. Also, I was charged for the room (interestingly at a lower price than I paid to Kayak) as they had no record of the prepayment! I called HotelBeds and they are working on it.

Plussat: Room was clean and comfortable. Helpful staff. Great location - a few minutes walk to the harbour and the aquarium. The building used to be a bank from the 1900s and they have retained a lot of interesting features. Great selection for the included breakfast.

Miinukset: The only parking is valet ($35 per day). On the last day (a Sunday) we went to breakfast an hour before it was due to end and there was no coffee left. We were there for 30 minutes, but it was never replenished, even though I and was told more was on its way. This is a minor annoyance. I would stay here again.

Plussat: The hotel staff changed my room when I brought to their notice that the water pressure was too low in my room.

Miinukset: Very limited breakfast options for vegans and vegetarians Hot water was a problem. The water pressure was low at 5th floor and the water was just luke warm. Very limited breakfast options for vegans and vegetarians.

Plussat: Large Rooms, great breakfast, friendly staff, clean, quiet, character

Plussat: The breakfast buffet was large and clean. Fresh options and heavier breakfast items both offered. The oatmeal and juice bar were a nice surprise. All the employees were very friendly and helpful.

Miinukset: Unfortunately there was road construction outside the hotel and only being on the fifth floor, it was easy to hear.

Plussat: We loved how close it was in walking distance to the inner harbor. The breakfast was fantastic! We loved our stay. The staff was so nice, and the hotel was beautiful.

Miinukset: Just that we were in a room near the elevator which isn't ideal when you are trying to put little ones to bed early, but that is an easy fix of just requesting a room away from there.

Plussat: Very close to all attractions breakfast was awesome

Plussat: Room was a suite so it was large and comfortable, Windows on two sides of the room. Bed was comfortable. Two types of pillows to choose from. Hotel breakfast was hot, pre-prepared food; pretty good selection. TV rotated to face bed or couch. Good sized closet with ample hangers. Safety bars in two locations on the tub. Sink with large mirror in the suite (wet bar) which gave another place to put on make-up or place personal items other than the bathroom. Elevators responded quickly. Easy walk to several restaurants.

Miinukset: I called the hotel to make the reservation because we needed a walk-in shower. My husband had knee surgery and would have difficulty stepping over the edge of a tub. We were told this room would have a walk-in tub. It did not. We managed but I was disappointed because we paid more for this room to get that feature. Water in the tub was very hard to regulate...either blistering hot or ice cold. It was very hard to find the spot that made the water "warm". No safe for valuables.

Plussat: Good rooms, not on the harbour but near it,

Plussat: The desk staff couldn't possibly have been more helpful. They noticed a tired traveler and didn't let him make any serious mistakes. The room was large and spacious, and the temperature was perfect.

Miinukset: in their complamentary letterthey mentioned the shuttle charge from airport is 43$ but in reallity it was 90$,the breakfast so traditional and not much items to choice

Plussat: We really were so pleased with this hotel. Very reasonable rate for such a beautiful hotel in a wonderful location with a great view of the harbor. Also, although we didn't use the ferry it was so convenient and I'm sure if we had stayed longer we would have taken the ferry at some point.

Miinukset: Everything was great. We'd actually be willing to pay a little more to have breakfast included. That's always such a perk and my family loves having breakfast in the hotel. They prefer not having to go out and search for a breakfast spot, but honestly, we're just not willing to pay the $12.95 a person for the breakfast that was offered at this Hampton Inn.

Plussat: The staff was very courteous and dependable. The room was very well maintained. I enjoyed relaxing in the waiting room.

Plussat: The staff was super friendly and happy. I loved my stay here and hope to be back again sometime!

Plussat: The location is great

Miinukset: The walls are thin, I could hear everything in the hall & next door. They actually leave a pair of ear plugs on the night table. I stayed on the 6th flr and the hallway lighting wasn’t bright. There is no ice machine & microwave on the 6th flr

Miinukset: I loved just about everything about this hotel with one minor flaw: my floor smelt strongly of weed. Not sure if that was another guest or what but it definitely stuck out to me. Overall, regarding the things the hotel themselves could control, it was fantastic.

Plussat: My wife and I was in town for a meeting and we came across this hotel. We found very nice , very modern and clean. The staff was great very knowledgeable and courteous. We used the valet parking and service was great. The location was close to the inner harbor and tons of restaurants and activities. Next time in town we will stay here again thanks

Plussat: The room felt new and clean. The staff made us feel at home.

Miinukset: The quality of the included breakfast food could have been better.

Plussat: I liked the look and feel of the property and the staff was friendly and accommodating.

Miinukset: The $25/night parking was steep compared to other properties.

Plussat: The ONLY bright spot was the fact that a lady named Sharonda actually made us want to stay there, suggested and AND DID something to make us stay. Otherwise, EVERYTHING was bad. We would have left if it wasn't for Sharonda.

Miinukset: Breakfast wasn't ready on time, Linda was completely unaccomodating, linens were never changed in 8 nights, cleaning was minimal, the water pressure was low, they gave a key to our room to someone else, there was MOLD on the breakfast sandwiches for breakfast, the toilet seat was broken and the laundry area beside the gym had people's old clothes that were NEVER removed and were out in view, thrown EVERYWHERE.

Plussat: Cozy and convenient to all of downtown Baltimore

Plussat: Loved the room-extremely comfortable bed, smart design, bright and fresh. Loved the staff-no nonsense, friendly, helpful, wonderful smiles.

Miinukset: The ice machine directly outside the room-very minor irritant from the noise when ice was dispensed. $32 Valet parking per day through the hotel when one can park in the St. Paul St. garage only two blocks away for a fraction of the cost. This was disappointing because the third party through which the room was booked indicated the hotel provided parking but did not explain it was Valet for $32/day. The hotel does not validate parking in the garage.

Plussat: Location for us was perfect

Plussat: Staff was excellent. Very helpful in getting us a crib.

Miinukset: Late check out time was lacking. Had to be out by 1pm at the latest.

Plussat: Full kitchen. Good breakfast

Miinukset: Housekeeping service. Carpets were dirty.

Plussat: The room was big and comfortable. The kitchen was nicely stocked with dishes, utensils, cleaning supplies, and paper towels. The staff was friendly and helpful. We also were given snacks and bottled water when arriving and in our room!

Plussat: Great hotel ,great spacious rooms.

Miinukset: Did not appreciate the very very slow Internet connection.

Plussat: Complimentary drinks, great breakfast, staff was excellent

Miinukset: People smoking outside the door, is disgusting

Plussat: Lobby, restaurant.

Miinukset: Room could have been cleaner. Beds and sheets not very comfortable. Small bathroom.

Plussat: Staff was accommodating, polite, professional. Rooms were spacious and comfortable. I would absolutely stay here again and highly recommend it.

Plussat: The staff was very welcoming and friendly. The made to order breakfast and free happy hour were great! Fitness room was nice with a large variety and accessible hours!

Miinukset: Other all a great place to stay. If I had to pick something the elevator's where a little slow at peak times

Miinukset: My overall experience was okay but the parking was confusing. I would've liked for my parking to be free for staying with the hotel, especially because the rooms are pricy. I stayed at the Embassy in Philly and for $50 more I had a balcony, an extra bed and a larger living room area. I think this place is only valuable because of the location. I was able to walk to the lounge my boyfriend and I went to so that was great, was only seven minutes from our destination. There's not many late night food options though, we ended up driving to IHOP around 1 a.m. and it was a 20 minute drive.

Plussat: Gave us the wrong room but charged us for the other one. Terrible customer service!

Plussat: Good breakfast, suites are spacious and not that expensive.

Plussat: Spacious rooms. Free breakfast and happy hour. Easy walk to Inner Harbor. Cheap self-park next door.

Miinukset: Rooms were sterile and undecorated, cheaply renovated. Called maintenance to fix issues with air conditioner and toilet. Toilet was fixed, AC was not. Staff was rude.

Plussat: The bed, the kitchenette, the temperature control, the quiet; the breakfast buffet, the staff.