Baltimore hotellit lähellä Baltimore City Hall

Plussat: I thought I booked a Room with a view and I didn't have the view I expected. I did have a view but of another building

Miinukset: I was unable to check in and until 330 when I was told 3 is a normal Check in

Plussat: We met great people and had an epic weekend. It was so much fun that we decided to meet again next year on the same date.

Miinukset: I am still waiting for my %15 to be deposited back to me from Boooking.com...

Plussat: Room size and beds

Miinukset: Zero complaints

Plussat: Location cannot be beat. Also it's brand new so facilities are spotless

Plussat: You can reach everything shortly

Miinukset: To wait almost an hour for the breakfast to be served is way to long!! SPA is too expensive for the offered services!!

Plussat: Dinning/food was very boring and very limited selection

Miinukset: Food service was awful. Very limited selection, very boring presentation. Everything was over salted

Plussat: Make you feel like royalty

Miinukset: Nothing

Plussat: Amazing room and view of the harbour

Miinukset: The pool was closed for the season however this was not advertised clearly during the booking process

Plussat: The property is elite, the staff treat the guests like royalty. We rented a room with a view fir my wife’s 50th Birthday. On check in, the upgraded us to the Presidential Suite! I was blown away, my wife was flabbergasted. There were rooms on top of rooms with a view of the harbor. It was epic. Shortly after we settled into our room, there was a knock at the door, it was for turndown service, which we didn’t need. Ten minutes later, another knock. This time we were delivered a personal birthday cake!! Stunning!!! That wasn’t all!! The experience was one of the best ever! We will be going back knowing that experience was once in a lifetime but due to their overall pampering!

Miinukset: Not a thing

Miinukset: There were a few things that I was disappointed about given the reputation of the establishment along with the price...I paid roughly 1,300 for a room with a king sized bed and balcony with city view for 2 nights...the staff was great and the spa was relaxing but there were a few things that I felt were not acceptable from a Four Seasons...before walking into the room I noticed the wall paper was coming off the wall....after entering the room I noticed some of the furniture was chipped and in the bathroom some of the light fixtures were coming out of the wall...i also hard a difficult time accessing my ironing board because the closet would not open...in an attempt to open the closet I nearly cut my hand on an exposed nail that was sticking out of the broken mirror on the inside of the closet

Plussat: I Loved the ambiance of the hotel...very sophisticated and modern looking from the lobby to my fountain view suite! The suite was very spacious and beautiful inside like a small apartment...very comfortable also. I was very impressed! Also the customer service of everyone from the bell hop, to the front desk, room service and in room dining were impeccable.:) I will definitely stay there again!:)

Miinukset: Overall I Absolutely loved this hotel!:) but if I had one complaint it would be the location...it is downtown Baltimore in a very congested area, and a 10 minute trip to a convenience store took 45 minutes to get there! :)...Also the hotel food (while delicious) was very expensive( $60 for burger, fries and coke) but I chalked that up to it being a 5 star hotel and it comes with the territory..lol...other than those issues, it is a fabulous hotel and I would totally stay there again!;)❤

Plussat: Facilities are very nice. Bathrooms are great. Service is great. Staff is great. Food is great.

Miinukset: Beds and pillows are not that comfortable. Could be better. Better bedding too.

Plussat: EVERYTHING! Location was amazing.....room was amazing......restaurant was amazing (especially the Rockfish!)…..Servers at restaurant were amazing!

Miinukset: Nothing!

Plussat: The room was pleasant and basically comfortable and quiet. If the above was better I would book there again.

Miinukset: First, we had problems with the hotel WiFi all weekend and I spent much too much time talking to the staff and trying to get it to function. It would go on and off from Friday to Sunday during our stay. When I told the reception desk again about it they begrudgingly took $15 off our bill but I feel that was not enough. Secondly, there was always water on the floor of our bathroom that had nothing to do with myself or my granddaughter.

Plussat: Royal Sonesta is right on the waterfront of the inner harbor. It’s located close to many shops and restaurants - all within walking distance. Fabulous area to walk, jog, grab a scooter and enjoy outdoors. We thoroughly enjoyed our stay - very nice and helpful staff, clean comfy room, great view! We will definitely be back!

Miinukset: We found nothing wrong at the hotel. We really enjoyed our stay!

Plussat: Great location. Comfy beds and clean rooms!

Plussat: We had the most magnificent suite on one of the higher floors with a gorgeous view. The room was lovely lots of space and very luxurious.

Miinukset: At first they put us in one of the other suites which did not have a very good view even though we had paid for a Waterview. But we talked to someone at the front desk and they right away got us moved to another room.

Plussat: Location was good and staff excellent. Had a great time talking to them. James was great he greeted me and gave me best recommendations. Concierge Jonathan was great too. The coffee shop staff and pastries excellent

Miinukset: It is downtown and sites and views beautiful but wish it was closer to high end stores. Check in at 4 pm was extremely hard on me I had been awake all night and arrived at 10:30 am. I was so tired of waiting to see if I could get early check in that around 3 pm I had to upgrade to get into a room which resulted in even higher rate.

Plussat: The view was great. Beds comfortable and chairs also.

Miinukset: The bathroom door would not stay open I found it odd there was no microwave but didn’t need it on this trip.

Plussat: The basketball goal on the roof and the breakfast buffet.

Miinukset: Water from the shower leaked on the floor.

Miinukset: Room Temperature Never Changed From 73° Even Tho We Kept Putting The A/C To 65!Ordered Breakfast And It Came ColdOrderer Dinner With Dessert And Ice Cream Came Melted And Brownie Was Damn Near Frozen. Also It Came About An Hour And A Half After We Orde

Plussat: All the staff was very personable, room service was spot-on, and the valet was very prompt. location was great with an excellent view of the harbor. Many activities within walking distance.

Miinukset: Nothing

Plussat: The valet was amazing and courteous. The front desk was professional and very nice. The rooms were huge, clean, nicely decorated. The bed was so comfortable. Walkable to the inner harbor

Miinukset: Not much I can think of

Plussat: Harbor view from east side high floors.

Miinukset: Decor was dated, entire hotel smelled like a car air freshener, there was a used washcloth left hanging on the shower curtain from the previous room occupants, and the shower was fairly mildewed.

Plussat: The staff members were very friendly and the facility was clean and easy to navigate.

Miinukset: We were there for my step daughters birthday. The pool was closed which made her very upset. The bistro was closed for a private event and the bar upstairs, while it was available, was cluttered with all wedding guests making it feel very awkward.

Plussat: We enjoyed the atmosphere and the hotel staff. Everyone was very cordial and knowledgeable. My only concern is the many spider webs that were above the elevator in the parking deck on the third floor. It’s not very inviting for guests who self park or who are using the walk way to the Harbor. Thank you for your immediate attention to that matter. Oh, we also liked the fact that The Market stayed open 24 hours. Thanks again for a wonderful stay.

Miinukset: Oops, I mentioned the excessive amount of spider webs above the elevator on the 3rd floor parking deck in my previous statements.

Plussat: Very good!

Miinukset: That I had to pay $30.00 per night for parking in the Hyatt Regency garage for 3 nights for a total of $90.00 above and beyond the price of the room. We shouldn't have had to pay for parking.

Plussat: From the delicious food, to the cleanliness! Everything was amazing. Staff are super friendly.

Miinukset: Paying for parking

Plussat: The shower

Miinukset: The fact that they charged a no show fee

Plussat: Excellent location. Hotel and staff were great!

Miinukset: N/A

Plussat: Great view. Room was clean. Quick walk to everything at Inner Harbor.

Miinukset: Our room was by the exit stairs and the hallway smelled like car exhaust (4th floor). There were several people loudly cussing while we were waiting for others in the lobby. Not so great with kids, but I do not know if that's the norm or not.

Plussat: The staff members were extremely nice and helpful. The hotel was clean and spacious!

Plussat: Hotel was in a good location, close to all events we attended and Inner Harbor area.

Miinukset: We asked the hotel staff (valet) for directions to an event. He answered with it was too far to walk. We insisted we'd be ok. He then added the cab driver to the conversation both repeating it's a far walk, let the cab take you. We finally just walked away. They never did give us directions as we had asked. We asked for early check in and although I know it's not guaranteed, it wasn't ready. However, they were quick to extend an offer of other room for more $$$. It would have gone a long way to honor our request without additional cost. In both cases..... looking for more $$$$. A shame.

Plussat: View, location

Miinukset: 2 days. Everything just fine

Plussat: This was the first time my wife and I visited Baltimore for an overnight stay, even though we’ve visited numerous times when we were younger. And our stay didn’t disappoint at the Hyatt Regency. Clean rooms, comfortable bed, nicely oversized television (roughly 60”-70” if I were to guess.) staff was exceptional from the valets and baggage staff outside the front door, to the front desk staff, and everyone in between. The elevators with the glass exterior and an awesome view on the ascent and descent of the Inner Harbor was awesome as well!! I can say with the utmost confidence that we will likely call Hyatt Regency “home” again the next time while in Baltimore.

Miinukset: Some small, minor things that didn’t hinder our stay: TV remote batteries were going dead, at the base of the bed is an accent light that comes on (to help with seeing in a dark room) when motion activated... only one side worked, the in-room dining service foods were good but is quite costly (breakfast for my wife and I ran us about $78, not including tip), room we stayed in was a connecting room although much Credit is given to the hotel for acknowledging the request of an upper floor and away from ice machines and elevator, the connecting room was the last of our worries. Overall, none of these would hinder us from booking with Hyatt Regency again!

Plussat: It was absolutely breathtaking❤️

Plussat: Cleanliness of the room and how the hotel was VERY close to everything!!

Plussat: Guest services - all employees were friendly and helpful and the room was clean!

Plussat: Great location

Miinukset: Knocking on our door before 9 a.m. to see when we'd be checking out. Operator not knowing anything about continental breakfast. Had to call several times before someone had answered.

Plussat: The woman who checked us in was very helpful and welcoming!

Plussat: Everything! Bathrooms, Living/Sleeping area, Space, Hallways, Reception area. All of it is so beautiful. Definitely a 4 star hotel and then some.

Miinukset: The cost of the parking :( $36/overnight or $46/overnight for valet. That's just absurd.

Plussat: Local transit and good restaurants within walking distance. Very comfy beds.

Miinukset: No pool!!

Plussat: Its close to a lot of things

Miinukset: Parking is very expensive

Plussat: It was walking distance from the aquarium and the harbor. Great restaurant choices

Plussat: The location and customer service was excellent!!!!

Miinukset: N/A

Plussat: Room was very nice.

Miinukset: Disturbing guest at 2 am arguing in hallway on Saturday morning.

Plussat: Location

Miinukset: Credit card information was stolen when staff entered my room.

Plussat: Larry the bartender excellent

Miinukset: Large bug in our byhroom

Plussat: Clean great location friendly staff..

Plussat: Security was strong and workers were friendly and helpful.

Miinukset: Nothing.

Plussat: Location and Staff

Miinukset: Cleanliness

Plussat: The front desk upgraded me to a front facing suite room with more space and a small kitchenette (which I did not use). Nevertheless, the kindness of the front desk clerk and his understanding for my needs and his eagerness to fulfill them made my stay a memorable experience. Both types of rooms (standard and suite) are big with comfortable beds and pillows. In addition, the lady preparing the breakfast was very efficient and attentive. The eggs were particularly excellent. Finally the location of the hotel is just perfect and in walking distance to the inner port and all the sight seeing places. Thank you.

Miinukset: The plastic cutlery and paper plates and cups. So much waste and garbage are generated by a single visitor. Also the colors and dark carpet of the room gave it an old look; a renovation with light airy colors will make an already nice large room exquisite.

Plussat: Good

Miinukset: Everything was good

Plussat: The staff helped my daughter in law at breakfast with 4 kids before we met them in the lobby. My granddaughter was super excited to introduce me to her new friend Thank you.

Plussat: Staff was great. Valet parking was so convenient and breakfast was awesome!

Miinukset: Rooms were dated. Shower head was very old and water was Luke warm our 2nd night. It never got hot. Kids were looking forward to the indoor pool but it was dark and dingy and the water was cloudy though the chlorine smell was overwhelming. Didn't use it.

Plussat: Clean, and very friendly.

Miinukset: Pool must of just had Chen cake out in it. Chlorine smell was strong and water not clear.

Plussat: We were told that there wasn't a continental breakfast, so we had none. I was hoping they had breakfast, because we had a handicap partner with us. All around the stay was very comfortable, and we felt safe.

Miinukset: There was no nighttime hotel staff to bring extra blankets for the room. We wasn't told about the laundry facilities until the day we were departing. We were hoping for free parking, but had to pay for parking.

Plussat: The location was perfect. The staff was amazing. Astou (part of the waitstaff for morning breakfast) provided exceptional service. The desk clerks (both morning and evening) were especially kind and= helpful. Customer service at this hotel is A++.

Miinukset: The room was clean, but, seemed dark. The only mirror in the room was located in the bathroom, which was problematic. Have never had a hotel stay that did not have a mirror of any kind in the room itself. The room could definitely be remodeled. Also didn't like the fact that free/complimentary parking was not included with stay.

Plussat: The hotel was great. A good breakfast, room clean and comfortable. The location is also exceptional.

Plussat: Location was great. Service was very nice. I would like to thank breakfast morning server Ms. Astro for her help. She was very pleasant and smile the entire time.