Baltimore hotellit lähellä Peabody Institute

Plussat: This hotel has a great location and friendly staff. It has a nice, old-fashioned feel which gives it a romantic quality for the price. The decor and furniture are attractive and classic, albeit a bit shabby when examined closely. We were particularly impressed with the bathroom in our corner room,which was filled with marble tiles and a towel warmer. Everything was clean and pleasant. The bar/restaurant attached is a nice place for cocktails as well, especially as a warm-up for a night out in the wonderful area of Mt. Vernon. This neighborhood is desirable for those from out of town, and this hotel provided good prices and an overall pleasant stay.

Miinukset: Parking can be an issue; they have valet service (for between $20-$35) that I recommend to anyone not familiar with the neighborhood (we had lived around the corner years before, so knew how to find good parking sports). Additionally, we were staying during an extremely cold (below average temperatures) weekend, and found everything to be a little chilly. On top, we found that the bed was made with only three small pillows and a thin blanket (fine for one person, but there were two of us). When we asked for an extra blanket and pillows later that night, the front desk sadly informed us that they had run out due to a high demand of requests. While they were very sorry, it does seem strange that they had dressed the bed in so few pillows and blankets to begin with, though I understand the need to go for a more minimalist approach in order to conserve energy, etc (and do respect that).

Plussat: Very lovely place, excellent location. Staff was helpful

Miinukset: Bedding was great whne we arrived, but we did find leftover food in the fridge from the previous guests which made us a little wary of using the tub because we weren't sure how thorough the cleaning was

Plussat: The room was nice and clean, confertable beds.

Miinukset: The reception was rude, we wanted to get food in the middle of the night but there was no one in the building working to suggest any thing to us.

Plussat: Really nice hotel - we were given a larvger room, which was very clean and spacious. The staff was very friendly. The only thing is valet parking was $30 - NYC pricing... Around the corner parking lot was $10- should have parked my car there overnight.

Plussat: It's in a good location.

Miinukset: Hotel is old and well-worn - in desperate need of a rehab. Despite the Joie de Vivre name, the desk clerk on our arrival was decidedly not happy. We booked a two-bed room and got a king with a too-short foldaway cot, and on one of the coldest days of the year they did not have any spare blankets, so we were given three sheets instead. For $80 a night it would have been ok - for twice that, it was a ripoff.

Plussat: Due to an error in receiving my reservation information from a third party booking agency, the were no available rooms of the type I had reserved. So, the hotel was forced to give me a nicer room at the same rate. The room was a bit dated, but the jetted tub and sitting area were very nice. While the front desk staff and valet seemed to lack professionalism, the staff at the hotel bar were quite welcoming and friendly.

Miinukset: When the desk clerk could not locate information on my reservation, she told me to have a seat nearby while she looked for my reservation elsewhere. When she still couldn't find it, she shouted to me across the lobby that her GM said she can't let me into a room until she got the payment details from Kayak and that I had to call Kayak to resolve the issue. I guess asking me to step up to the desk to discuss my situation or calling Kayak herself was too much trouble. While I called Kayak customer service to attempt to resolve the issue, other guests arrived to check in. As a result, the only clerk working the front desk was busy and could not speak with the Kayak representative I had on my cell phone and they had to call the clerk at the hotel a while later to attempt to resolve the issue. While I sat at the lobby waiting for Kayak to call the desk clerk, a hotel valet came to the front desk and used the phone there to loudly order food for himself and the desk clerk from a local restaurant. And then he proceeded to argue with the restaurant about it giving a discount to hotel employees. Not only was this inappropriate business to conduct at the front desk, but I'm left wondering why the front desk clerk has time to tell the valet what she wants to eat, but she can't call Kayak to attempt to resolve the issue with my room. Once the desk clerk spoke with someone from Kayak, she again shouted to me across the lobby about the status of the issue. She said they needed to fax her the information again. After waiting another 5-10 minutes, I approached the desk and asked if she had received the information she needed yet. She said no and walked away from me to FINALLY check the fax machine. Lo and behold, the information she needed was there and she checked me into my room with barely a perfunctory apology for the delay. She also made sure to tell me the issue was that the Kayak third party service provider handling my reservation had the wrong fax number for the hotel so the issue was really someone else's fault. I guess this hotel is nice enough for the price if you don't have any issues with which you need any customer service. But if there is the slightest issue, or you just stick around the lobby for a little while, you'll see that the staff really doesn't seem to have much training on professionalism. I was pretty disappointed by the experience.

Plussat: The hotel felt classy and luxurious. The staff was super friendly and helpful. The valet service was prompt and careful. Great stay. Lovely location. Very clean. Great view. Good deal through Kayak.

Miinukset: The bed was way too hard for my personal preference and comfort. Shower could have used a little updating, but the pressure and temperature were perfect.

Plussat: My room

Miinukset: Lobby

Plussat: Location

Miinukset: Horrible customer service! Tons of attitude and talking back. I stayed there for 5 nights, and my room wasn't cleaned at all 2 days out of those. The front desk lady told me in the end of the day that it wasn't her job to clean, that all the cleaning stuff was out for the day, and that there was no manager I could talk to on premises. She told me to just suck it up and wait till the next day (I am not exaggerating !). When I asked her if cleaning services were supposed to be included in my daily room charges, she said yes. Then there was the ongoing issue with them not replenishing toiletries at all even so that was also included in the daily room charges. All and all, this could of been a great hotel if all the front desk staff was replaced or retrained

Plussat: Bar is great with wonderful happy hour foods Quiet, nice king bed on 12th floor Uber taxi to Johns Hopkins for $5 Excellent location Great rate thru Kayak Park for $12 a day a block or two away.

Miinukset: Would like to be be able to get coffee by 6

Plussat: The room was very clean and spacious. The bathroom was beautiful and had amenities like a towel warmer and an overhead heat lamp. The hotel was in a great location in the heart of Mt Vernon - I could see the Washington Monument from my window. Housekeeping was very accommodating to our schedule and left the room pristine.

Miinukset: To preface this review, I stayed at the Wyndham for a total of 6 nights. The WIFI worked about half the time, which was detrimental because I was in Baltimore to take intensive courses at JHU and couldn't do my homework in the room. The staff blamed it on the windy weather, but it was such a huge inconvenience. My keycard also failed to work more than half the time, which was another annoyance. The front desk also overcharged me for "incidentals," a total of $115. They charge $50/day up to 2 days, which should only have come up to $100, so where did that extra $15 come from? They were pleasant enough about it, and corrected it accordingly, but I warn future guests to double check their transactions. Also, the fridge in the room wouldn't get cold even though it was plugged in, and the microwave emitted a scary burning smell when used. Finally, I stopped by IN PERSON the day before my check-in to request an extension of my check-out time from 11am to 2pm, and they happily obliged. Then, the night before my check-out date, I called down to the front desk to confirm and they claimed that they were overbooked and can only extend my check-out time to 12pm. When I let them know I made the request prior to check-in, no one seemed to know what I was talking about. They were kind enough to offer to store my luggage, but again, an inconvenience. Overall, my stay was mediocre due to the faulty amenities, but the staff was gracious and polite about everything. Still, I don't think I would stay here again.

Plussat: I loved how welcomed I felt by the staff. The building is beautiful in a historic part of town. George's restaurant has a great Maryland crab Benedict.

Miinukset: No family-oriented amenities.

Plussat: Friendly service. Helpful staff terrific bar with great food. Convenient location. Comfortable beds. Clean room. Highly recommend

Plussat: Cute hotel Good price Good location Good price for parking

Plussat: Warm and friendly staff, clean and comfy rooms and quiet. We will definitely be returning. :)

Plussat: The Indigo is in a great location, not too close to the busy inner harbor, but walking distance to many things. Plenty of good food, drink and coffee nearby. Get a corner suite if you can!

Plussat: I really liked this hotel and want to visit again. The rooms were nice, decor was tasteful, and in room amenities quality. I booked the room last minute for a one night stay, but intend to return. Menu and cocktails at the hotel restaurant (Poets) were delightful. the front desk staff were friendly, attentive, and professional.

Miinukset: The service at Poets was very slow, it appeared there was only one server on that shift, and he was overwhelmed, but the delays were unacceptable. I was also surprised that the hotel does not appear to offer express check out through the TV. I haven't checked out in person from a hotel in years unless there was a problem. However, this was definitely mitigated by very attentive front desk staff -- checkout was a breeze.

Plussat: Location. Nice rooms! The breakfast

Plussat: Location

Miinukset: Molded refrigerator on the inside and out was brought to our room. Took pictures pretty bad.

Plussat: A nice, comfortable room in a great part of the city. Friendly staff and trendy decor.

Miinukset: I'm not sure why anyone would put a sliding door on a bathroom.

Plussat: The location was excellent.

Miinukset: The room was poorly cooled, the television didn't work, the bathroom sink drain was broken, the television remote control didn't work when the television did, the breakfast was mostly very poor quality and the towels might as well have been paper.

Plussat: In town for a single night, the staff were helpful and friendly. The accommodations met my expectations.

Miinukset: None.

Plussat: The Mount Vernon boasts a great location; clean, comfortable (but nothing too luxurious) rooms; a very helpful staff; and a free breakfast every morning-- all at a terrific value for how close it gets you to Inner Harbor and all that downtown Baltimore has to offer. This is not the perfect hotel, but it can't be beat for the value!

Miinukset: There are a number of problems to consider when booking at the Mount Vernon. Parking is difficult, especially if you arrive late (our drive to Baltimore got us in after 3); there is a parking garage across the street, but it is closed overnight; and there is an open-air parking lot two blocks away. Parking is fairly inexpensive in these lots, but some travelers may not be comfortable with these options. Accommodations are also sparse; the rooms are comfortable, but not big, and there were small problems for the staff to remedy. For example, the hair dryer in our room was broken and seemed unsafe for use. Lastly, the free breakfast that is offered is not that good. They provide coffee, tea, juices, cereal, yogurt, breakfast breads, and some hot options, like eggs, grits, and hash browns. The hot options were not always available on time, and were uniformly underwhelming. But, it is free, which makes it more difficult to complain.

Plussat: Staff was nice.

Miinukset: Internet was useless. Needed it for work and it wouldn't work

Plussat: Location was perfect We needed a new remote control for tv and staff ca,e up immediately. All staff was by friendly

Miinukset: Our room desperately needs new mattresses. 11018 as soon as you walked in you could tell because of the lumps. Everything else was wonderful.

Plussat: Convenience and quiet

Miinukset: Distance from elevator to rooms is excessive.

Plussat: Spacious rooms and good service

Miinukset: Parking was expensive

Plussat: The view in the room, the room's cleanliness; the design, the staff , the convenience re :parking

Plussat: Overall it was good, excellent service

Miinukset: the shower was a little dated and could use an update

Miinukset: After paying over 300 hundred a night, they ofer you a view upgrade for an extra 40 a night, which is fine is a beautiful view of the harbor, but you have to pay an extra 30 dollars a day to park your car. And when I ask the offer me the internet for free but since the person that checked me in was not there they tried to backed out of it saying that there was no way they could give it to me for free because it was 15 more a day. The people at front desk were very, very rude. Except when you are checking in and they are trying to sell you something.

Plussat: Clean rooms. Accomodating staff. Let me check in early.

Plussat: The hotel was clean and relatively quiet. Most of the staff was helpful and friendly.

Miinukset: We returned home from dinner one night to find a card that had been slipped under our door, soliciting clients for an escort service. I also selected online not to have room cleaning for the first day but house keeping still showed up and woke us up.

Plussat: I travel to Baltimore on business several times each year. And this hotel has always been my favorite place to stay. Good location, very good food, and just a nice ambiance.

Miinukset: This time -- if seemed a little off. I got to my room and there was an overwhelming chemical smell. I didn't know if the room was just renovated (it was very nice, but it didn't seem that way) or they were trying to cover something up. Maybe I should have requested another room, but I was beat, so I did not. Secondly, in what must be an attempt to be "cutting edge", they give each bed three very small pillows. Really, they were the size of throw pillows that you put on your couch. I don't know if their research tells them that people's heads are getting smaller or something, but I just could not get comfortable. When I first saw the room, I thought they forgot sleeping pillows on both beds. Then I looked in the closet for the normal sized ones -- no luck. As sleeping is the #1 reason people stay in hotels, this is kind of a bummer. Very hard for me to get to sleep each night. Third, at breakfast in the morning they have a very nice buffet. it is expensive (about $22-23 + tip), but that is the going rate at nice hotels. But one of the mornings I stayed there, even though it wasn't terribly busy, they were very undermanned at the restaurant. I pretty much had to "steal" coffee and cream etc from other tables, as I could not get service (after waiting 15 minutes to be seated). I'm glad it was a buffet, or I'd still be waiting for that breakfast. I left a good tip of course, as that is a management problem and not the employees' fault. Maybe I'm being hard on the hotel, but it is expensive to stay there, and I know they can do much better, as they have done so many times in the past.

Plussat: Great location! Welcoming and very helpful staff! Large & Clean room. Will definitely stay again.

Miinukset: Can't say anything bad about our stay.

Miinukset: Ok. Busy weekend. Crowded elevators and lobby.

Plussat: Nice hotel in a great location - easy access to the inner harbor!

Miinukset: Nothing

Plussat: The breakfast buffet was large and clean. Fresh options and heavier breakfast items both offered. The oatmeal and juice bar were a nice surprise. All the employees were very friendly and helpful.

Miinukset: Unfortunately there was road construction outside the hotel and only being on the fifth floor, it was easy to hear.

Plussat: We loved how close it was in walking distance to the inner harbor. The breakfast was fantastic! We loved our stay. The staff was so nice, and the hotel was beautiful.

Miinukset: Just that we were in a room near the elevator which isn't ideal when you are trying to put little ones to bed early, but that is an easy fix of just requesting a room away from there.

Plussat: Very close to all attractions breakfast was awesome

Plussat: Room was a suite so it was large and comfortable, Windows on two sides of the room. Bed was comfortable. Two types of pillows to choose from. Hotel breakfast was hot, pre-prepared food; pretty good selection. TV rotated to face bed or couch. Good sized closet with ample hangers. Safety bars in two locations on the tub. Sink with large mirror in the suite (wet bar) which gave another place to put on make-up or place personal items other than the bathroom. Elevators responded quickly. Easy walk to several restaurants.

Miinukset: I called the hotel to make the reservation because we needed a walk-in shower. My husband had knee surgery and would have difficulty stepping over the edge of a tub. We were told this room would have a walk-in tub. It did not. We managed but I was disappointed because we paid more for this room to get that feature. Water in the tub was very hard to regulate...either blistering hot or ice cold. It was very hard to find the spot that made the water "warm". No safe for valuables.

Plussat: Staff was excellent as usual

Plussat: Lobby space, staff, food options all excellent

Miinukset: Rooms are old but clean with excellent bedding and sheet. 3 star bathrooms but clean. Fine maid service.

Miinukset: We asked twice to have our room made up. It was never done. Everyone was nice - just not very organized I guess?

Plussat: Conveniently located to the convention center and the inner harbor. Nicely renovated historic hotel with a feel of the past but has updated features. Beds were super comfortable and bathrooms well equipped. We felt everything we wanted was available. Staff was super friendly too.

Miinukset: While the area is convenient it is located around the corner from a sketchy part of town. Also the decor is dark for our taste... it would benefit from lighter colors or brighter lights. Lovely lobby and lobby bar.

Plussat: it's a historic place

Miinukset: staff could be more inviting, welcoming

Plussat: Beautifully restored lobby. Good location for walking to inner harbor and other sights. Spacious room with comfortable beds. Complimentary bottled water. Cuisinart tea and coffee maker. In. Room refrigerator. Microwaves on each floor. Nice bakery in lower lobby for quick breakfast or snack.

Miinukset: Phone in room didn't function fully. This was not addressed. Puts $50 per day on CC for incidentals. This is posted, but wasn't brought to my attention when CC was taken.

Plussat: Very beautiful hotel and lobby. Very friendly staff and convenience of valet parking. Within walking distance of inner harbor.

Miinukset: Street noise at night was hard to get used to if you are not used to nighttime noise.

Plussat: Staff - very helpful. LB Bakery and Security - thank you for getting my laptop back to me!!!

Miinukset: Lack of communication about Skybar availability

Miinukset: My only complaint is that the computers did not seem to be working in the office area. Otherwise, it was a great experience!

Plussat: I like the rooms and the classy look.

Miinukset: I was Here on business and went outside for a smoke break and in the middle of the night a few black men tried and rob me and I tried to defend myself and I was latterly jumped by a group and there was no one at the hotel that helped me . I can't believe they would allow such horrible activities and behavior in front of the hotel with no one there willing to help protect their customers. And than I asked for a security tape to see why and how it all happen and their response was they know nothing. How can you let such hateful and violent things happen as letting your customers get hurt and no one there to help protect the people who stay at the hotel. I see the staff and people at the hotel can care less what happens at the hotel or outside their front door. I can't believed they had the nerves to tell me I'm still being charged for the room for 3 days after the same night I showed up I was in the emergency room till the next morning and they had the nerve to still charge me . I see the hotel people can care less what happens there as long as they get their money . How can the hotel let such horrific things happen in their presence and expect for people to feel comfortable renting a room there . That's the worst experience I've ever endured staying at a hotel. I was in the emergency room with a broken nose and broken rib cage and no one wanted to help me . They practically just looked the other way. If that's how hotels operate and let their customers get hurt and possible killed than I will never rent and or be a client for that hotel ever .

Plussat: The worst, I sleep in a room with no heat , and when I ask for another the night clerk was very rude . Will never ever stay there again

Miinukset: The worst, I sleep in a room with no heat , and when I ask for another the night clerk was very rude . Will never ever stay there again

Plussat: Excellent Restaurant Excellent Staff

Plussat: It was a nice place to stay, nothing extridinary.

Miinukset: The acoustical value of our room was horrendous. We could hear our neighbors conversation. Could also hear people's conversations in their rooms as you walk by the entry door. Even heard a couple having relations walking by their room. We won't be staying there again.

Plussat: The hotel was in a great location and beds were very comfortable.

Miinukset: I booked the hotel because it said kid friendly. After reviewing the website, I realized there was nothing to keep kids entertained. I tried to cancel but was told no refunds. We decided to make the most of it. My 5 year old was going a little stir crazy in the room so we decided to walk around. He saw an escalator and would go up and come down the stairs. I was told he was not allowed to do that. I figured it was high up so they didn't want him to fall down. We went to the other side where there was only 4 stairs. Again I was told he was not allowed to do that. He wasn't running or bothering the quests. I could have allowed him to run up and down the hallways (which I thought was inappropriate) to let out some energy, but decided going up and down the stairs was a better option. I felt as if my family was not welcome. Why label yourself kid friendly, when you prefer not having kids there. I was truly disappointed.

Plussat: Location to Ballpark and Stadium

Miinukset: Hotel is seriously showing its age inside and out.

Plussat: Clean rooms, comfy beds, ideal location to M&T Stadium and Inner Harbor

Plussat: Easy check in, friendly staff, loved the views of the city

Plussat: Close to Convention center. Great renevations. Comfortable room.

Miinukset: Used to have a really super Buffet. Now its good but pretty limited; no smoked salmon or other higher quality items normally expected at an upscale facility (with an upscale price of $19) & provided by its competitors. Also, I was charged for the room (interestingly at a lower price than I paid to Kayak) as they had no record of the prepayment! I called HotelBeds and they are working on it.