Baltimore hotellit lähellä Washington Monument

Plussat: LOCATION Beautiful view of the square. Room décor very nice. BED very comfortable. Too much street noise on a Tuesday morning, and was on the 9th floor. Staff friendliness upon arrival.

Miinukset: No coffee service for the morning, LACK of service at the square meal for breakfast. Street noise waking me early on a Tuesday morning.

Plussat: Staff, Decor, restaurants!

Plussat: I thought the location was great, and the staff including valet staff were very friendly.

Miinukset: It is a bit pricey.

Plussat: Spacious room.

Plussat: Cleanliness

Miinukset: Some of the staff were rude

Plussat: Our first room was nice but had a loud, rattling ac unit. We moved rooms to a much bigger room. It was very nice (but ac struggled to cool the room). The unit never got the room temp down, but it could be due to the high heat this weekend.

Miinukset: 1) first room had a very loud ac unit. 2) second room had a malfunctioning ac unit. 3) the workout room was not cleaned or stocked with towels. 4) there was animal or human waste in the staircase going between floor 3 and 4.

Miinukset: Only complain about poor choices for breakfast.

Plussat: The room decor. The bed was super comfy!

Miinukset: The restaurant recommendation for Mo’s.

Plussat: The property’s decor is beautiful and unique. The location is convenient, and it was easy to access other places in Baltimore from this location.

Miinukset: We had a few concerns with some staff and room maintenance problems (which we reported upon checkout). We went to Topside after checkin for an evening drink. It took a bit of time to get the bartender’s attention and there were only a few customers. The music in Topside was so loud that we opted to take our drinks to our room. The front desk staff seemed either very new at their job or too busy to help us. When we checked out I don’t think the person even looked up from the computer or inquired about our stay. The level of customer service was quite low. (However the girl working at the cafe in the morning was extremely friendly and competent at her job. Compliments to her!). The door to our bathroom would not shut and the air conditioner made a horrible noise (although this could be due to the age of the building). This hotel has a lot of opportunity and is certainly a beautiful property. Hopefully the customer service can be improved to make it a top quality place to stay.

Plussat: Staff was delightful. Was offered a towel when I came in drenched from a sudden downpour. Also offered a glass of wine after checking in which was wonderful after being caught in the downpour. Furniture in the room was really nice as well.

Miinukset: Window and woodwork around the sink in the bathroom were a little dirty. Hadn't been wiped off in a while.

Plussat: The décor is nice. Security is good. Key cards required for access to your floor only. Rooms are large and well laid out. There is a hair dryer in the room. Iron available only in some rooms. The beds are large and the mattress made for a comfortable sleep spoilt by the pillows in some rooms. Sheets were clean.. Toiletries are provided in the bathrooms. Adequate towels. Daily housekeeping service. Complementary water bottles (1 per person) provided daily. There is a fridge in each room. There is an electronic safe in each room. There is a closet with plenty of hangers. Most of the staff are friendly and responsive. Food (when it is available) is good. Food court available 5 minutes walk away.

Miinukset: Breakfast not included. No food or room service between 10 am and 5 pm. No electric kettle / coffee maker in room. $5 delivery charge on top of 18% service charge for each order of in room dining. No grab rails in the bath tub (especially dangerous since shower is in the tub). Extremely bulky pillows.

Plussat: Aamupalatarjonta oli suppea. Hedelmiä ja kasviksia liian vähän.

Miinukset: Hotellin aula oli iltaisin meluinen. Tosin äänet eivät kantautuneet ylempiin kerroksiin.

Miinukset: Cleaner bathroom....there was hair on bathroom floor from previous people.

Plussat: Hotel Indigo was so beautifully and artistically decorated. Loved the ambiance, music, staff, etc...The hotel was unique and different from any place I've ever stayed.

Plussat: The staff was wonderful! They were very helpful and kind! The room was inviting and the beds are the best beds I have ever slept on. The Poets Restaurant in the hotel was delicious and the waiter was a joy! I would 100% recommend this hotel to everyone! This was the best experience I have had from a hotel ever. Very impressed!

Miinukset: I loved everything!

Plussat: The character and overall decor

Miinukset: It wasn't clear where to park had to circle the block a few times

Plussat: The hotel was clean and the staff were very friendly and helpful. They took care of a problem with our room quickly and efficiently. I would stay again if I was in Baltimore. Front desk staff are awesome.

Miinukset: Only downside was the bi-level could use a half bath upstairs for the adults going up and down the steps lol, and we had some noisy neighbors but that's not a hotel issue, that's a people issue!

Plussat: Staff, friendly, check in pleasant, lobby had wonderful environment.

Miinukset: Not much of incentive to book a room at this hotel, rooms are small, pricey. Lobby bar and food expensive, no parking...not really for families, better experience for couples perhaps

Plussat: The bar had two young women sitting separately when we arrived for dinner. Over the course of our dinner three middle aged men arrived and sat at the bar, then a bar table for 6 filled up with men of all ages. The dining room had an older woman eating alone, reading a book, a young man looking at his computer, and a middle aged couple. This place is for everyone-single or in groups, young or old.

Plussat: Staff was very accommodating and hospitable. Poets restaurant/bar on site. Food was very good. Ambiance and decor.

Plussat: Beautiful and well-decorated hotel. Everything is cleanly designed and the staff couldn’t have been more nice!

Miinukset: It is located in a very busy part of the city and the rooms can take in a fair amount of city noise, especially the traffic below.

Plussat: Loved it . Very upscale artist downtown vibe

Miinukset: The parking is obscure and not included but not a big deal

Plussat: The bar has excellent drinks!

Plussat: The breakfast was excellent. There were a lot of choices and the staff were amazing; they were always cleaning and restocking the items.

Plussat: Nice hotel; friendly and helpful staff; the suite was clean and spacious; many amenities; we had requested an accessible suite, which more than met our expectations; location quite close to all major inner harbor attractions.

Miinukset: guest check-in area at hotel entrance was a little difficult to access and allowed space for only 2 or 3 cars; the valet parking was expensive, but worth the expense, given the location in the center of the city.

Plussat: Good location!

Miinukset: Had to pay for parking on top of room cost

Plussat: Everyone was nice the breakfast was good very clean

Miinukset: No pool

Plussat: The room was really nice. But the restuarant was closed on a sunday and that was not clear in the booking

Miinukset: That Breakfast ends so early

Plussat: Great location, very clean, staff were helpful and upbeat and room was super nice and clean. I would definitely recommend this hotel and will stay again

Plussat: It is clean, updated, good location, has restaurant and bar.

Miinukset: The bar staff needs to be educated about food and customer service. Not very friendly and The atmosphere is uninviting

Plussat: We had a lovely suite with a nice kitchenette, and a very comfortable bed! The location is also very convenient.

Miinukset: We selected this property because it was pet-friendly, but didn’t know they have a $100 pet fee! This is the highest fee I’ve ever seen, and will likely keep me from booking this hotel again.

Plussat: It have everything to stay in family

Miinukset: Was only one elevator working 2nd. Day

Plussat: It was a very nice place. Had everything you'd need to feel like you were home. Location was great , walking distance to many area attractions. The inner harbor was beautiful.

Plussat: Our stay at the Residence Inn by Marriott was superb! After booking.com made an error with my reservations, the hotel staff quickly remedied the situation! Thank you Serena! You’re the best! The valet staff was excellent as well! Very prompt to assist at all times and greeted you with a smile :-). The hotel was clean and comfortable. Slight issue with a lingering scent in one of my room and the hotel staff quickly came to try and resolve the problem. The free Breakfast was wonderful and tasty! With a family of 4 traveling that was a huge savings! I would definitely stay here again and recommend to family and friends!

Plussat: All the staff was very friendly and helpful.

Plussat: The location is great

Miinukset: The walls are thin, I could hear everything in the hall & next door. They actually leave a pair of ear plugs on the night table. I stayed on the 6th flr and the hallway lighting wasn’t bright. There is no ice machine & microwave on the 6th flr

Plussat: This was a good 'generic' hotel - there didn't seem to be much 'personality' about it/ The room was as expected.

Miinukset: Every member of staff we met was chewing gum whilst talking (wow that's a horrible sound!!) - and the area that the hotel is in is not particularly safe (our UBER drivers kept telling us that). Also - parking is STEEP - $40 overnight....

Plussat: The staff was very pleasant and accommodating. Our overnight stay was like a mini vacation from the balet parking when we arrived to the luggage hold after check out. We will be back!

Plussat: Big tv ,bed was comfortable

Miinukset: I was told at the last minute I had to pay a 50 deposit for the room and I wasn’t inform before I book though bookings

Plussat: Everything

Miinukset: Nothing

Plussat: Went to have fun with friends. It would have been nice if bar was open later but other than. That loved our stay.

Miinukset: Bar closing too early

Plussat: The staff at the hotel and at the restaurant were all extremely nice to my family! We liked our room and had two good meals. We will be staying there again!!

Plussat: The room was clean and comfortable.

Miinukset: Hotel walls are paper thin. You could here everything that someone said in the next room. Hotel parking was $40 a day which isn't disclosed until you arrive.

Plussat: I liked the overall appearance of the hotel. It was much nicer than I expected. The rooms were very spacious.

Miinukset: Nothing

Plussat: Convenient to inner harbor, federal hill and Camden yards

Miinukset: Nothing it was great!

Plussat: Lobby decor. Staff was polite.

Miinukset: Outside noise was constant. Noise reducing windows are needed. Shower was not designed for anyone over 5'8

Plussat: Great location, quiet and helpful staff.

Plussat: It was nice Clean and quiet staff was very Helpful with any questions about anything.

Plussat: Large spacious rooms very comfortable bed great nights sleep nicely converted old bank into charming Hotel

Miinukset: Nothing negative to say

Plussat: The stay was enjoyable will stay again.

Miinukset: The hotel was very nice, used to be a bank. Staff was very friendly and helpful during my stay.

Plussat: Friendly staff

Miinukset: N/a

Plussat: This hotel use to be an old bank. A lot of character in the building.

Plussat: The staff are welcoming and accommodating. We came in early so they offered to check us in without any extra fees.

Miinukset: The sheets were not clean. They had a lot of hair from the previous occupant/s.

Plussat: The hotel property is really old and tired. Located in a sketchy part of Baltimore. Nothing like the exterior pictures on their website.

Miinukset: It felt unsafe outside the hotel.

Plussat: Very friendly staff. Especially Monique who greeted us at check in and check out.

Miinukset: Did not feel area was safe to walk around especially at night

Plussat: breakfast was good. Nice size suites, historical safe in the building.

Miinukset: Why was the safe there, what historical stories could the hotel and safe tell.

Plussat: The breakfast was good, and I was pleased with the verity of choices.

Miinukset: None of our discounts were applied. We have military/ AAA and still paid full price. Other than that things were nice

Plussat: good location. Walkable to several restaurants.

Miinukset: elevators were erratic and slow. sometimes they wouldn't even show up when called.