Baltimore hotellit lähellä St. Paul's Episcopal Church

Plussat: This hotel has a great location and friendly staff. It has a nice, old-fashioned feel which gives it a romantic quality for the price. The decor and furniture are attractive and classic, albeit a bit shabby when examined closely. We were particularly impressed with the bathroom in our corner room,which was filled with marble tiles and a towel warmer. Everything was clean and pleasant. The bar/restaurant attached is a nice place for cocktails as well, especially as a warm-up for a night out in the wonderful area of Mt. Vernon. This neighborhood is desirable for those from out of town, and this hotel provided good prices and an overall pleasant stay.

Miinukset: Parking can be an issue; they have valet service (for between $20-$35) that I recommend to anyone not familiar with the neighborhood (we had lived around the corner years before, so knew how to find good parking sports). Additionally, we were staying during an extremely cold (below average temperatures) weekend, and found everything to be a little chilly. On top, we found that the bed was made with only three small pillows and a thin blanket (fine for one person, but there were two of us). When we asked for an extra blanket and pillows later that night, the front desk sadly informed us that they had run out due to a high demand of requests. While they were very sorry, it does seem strange that they had dressed the bed in so few pillows and blankets to begin with, though I understand the need to go for a more minimalist approach in order to conserve energy, etc (and do respect that).

Plussat: Very lovely place, excellent location. Staff was helpful

Miinukset: Bedding was great whne we arrived, but we did find leftover food in the fridge from the previous guests which made us a little wary of using the tub because we weren't sure how thorough the cleaning was

Plussat: The room was nice and clean, confertable beds.

Miinukset: The reception was rude, we wanted to get food in the middle of the night but there was no one in the building working to suggest any thing to us.

Plussat: Really nice hotel - we were given a larvger room, which was very clean and spacious. The staff was very friendly. The only thing is valet parking was $30 - NYC pricing... Around the corner parking lot was $10- should have parked my car there overnight.

Plussat: It's in a good location.

Miinukset: Hotel is old and well-worn - in desperate need of a rehab. Despite the Joie de Vivre name, the desk clerk on our arrival was decidedly not happy. We booked a two-bed room and got a king with a too-short foldaway cot, and on one of the coldest days of the year they did not have any spare blankets, so we were given three sheets instead. For $80 a night it would have been ok - for twice that, it was a ripoff.

Plussat: Due to an error in receiving my reservation information from a third party booking agency, the were no available rooms of the type I had reserved. So, the hotel was forced to give me a nicer room at the same rate. The room was a bit dated, but the jetted tub and sitting area were very nice. While the front desk staff and valet seemed to lack professionalism, the staff at the hotel bar were quite welcoming and friendly.

Miinukset: When the desk clerk could not locate information on my reservation, she told me to have a seat nearby while she looked for my reservation elsewhere. When she still couldn't find it, she shouted to me across the lobby that her GM said she can't let me into a room until she got the payment details from Kayak and that I had to call Kayak to resolve the issue. I guess asking me to step up to the desk to discuss my situation or calling Kayak herself was too much trouble. While I called Kayak customer service to attempt to resolve the issue, other guests arrived to check in. As a result, the only clerk working the front desk was busy and could not speak with the Kayak representative I had on my cell phone and they had to call the clerk at the hotel a while later to attempt to resolve the issue. While I sat at the lobby waiting for Kayak to call the desk clerk, a hotel valet came to the front desk and used the phone there to loudly order food for himself and the desk clerk from a local restaurant. And then he proceeded to argue with the restaurant about it giving a discount to hotel employees. Not only was this inappropriate business to conduct at the front desk, but I'm left wondering why the front desk clerk has time to tell the valet what she wants to eat, but she can't call Kayak to attempt to resolve the issue with my room. Once the desk clerk spoke with someone from Kayak, she again shouted to me across the lobby about the status of the issue. She said they needed to fax her the information again. After waiting another 5-10 minutes, I approached the desk and asked if she had received the information she needed yet. She said no and walked away from me to FINALLY check the fax machine. Lo and behold, the information she needed was there and she checked me into my room with barely a perfunctory apology for the delay. She also made sure to tell me the issue was that the Kayak third party service provider handling my reservation had the wrong fax number for the hotel so the issue was really someone else's fault. I guess this hotel is nice enough for the price if you don't have any issues with which you need any customer service. But if there is the slightest issue, or you just stick around the lobby for a little while, you'll see that the staff really doesn't seem to have much training on professionalism. I was pretty disappointed by the experience.

Plussat: The hotel felt classy and luxurious. The staff was super friendly and helpful. The valet service was prompt and careful. Great stay. Lovely location. Very clean. Great view. Good deal through Kayak.

Miinukset: The bed was way too hard for my personal preference and comfort. Shower could have used a little updating, but the pressure and temperature were perfect.

Plussat: My room

Miinukset: Lobby

Plussat: Location

Miinukset: Horrible customer service! Tons of attitude and talking back. I stayed there for 5 nights, and my room wasn't cleaned at all 2 days out of those. The front desk lady told me in the end of the day that it wasn't her job to clean, that all the cleaning stuff was out for the day, and that there was no manager I could talk to on premises. She told me to just suck it up and wait till the next day (I am not exaggerating !). When I asked her if cleaning services were supposed to be included in my daily room charges, she said yes. Then there was the ongoing issue with them not replenishing toiletries at all even so that was also included in the daily room charges. All and all, this could of been a great hotel if all the front desk staff was replaced or retrained

Plussat: Bar is great with wonderful happy hour foods Quiet, nice king bed on 12th floor Uber taxi to Johns Hopkins for $5 Excellent location Great rate thru Kayak Park for $12 a day a block or two away.

Miinukset: Would like to be be able to get coffee by 6

Plussat: The room was very clean and spacious. The bathroom was beautiful and had amenities like a towel warmer and an overhead heat lamp. The hotel was in a great location in the heart of Mt Vernon - I could see the Washington Monument from my window. Housekeeping was very accommodating to our schedule and left the room pristine.

Miinukset: To preface this review, I stayed at the Wyndham for a total of 6 nights. The WIFI worked about half the time, which was detrimental because I was in Baltimore to take intensive courses at JHU and couldn't do my homework in the room. The staff blamed it on the windy weather, but it was such a huge inconvenience. My keycard also failed to work more than half the time, which was another annoyance. The front desk also overcharged me for "incidentals," a total of $115. They charge $50/day up to 2 days, which should only have come up to $100, so where did that extra $15 come from? They were pleasant enough about it, and corrected it accordingly, but I warn future guests to double check their transactions. Also, the fridge in the room wouldn't get cold even though it was plugged in, and the microwave emitted a scary burning smell when used. Finally, I stopped by IN PERSON the day before my check-in to request an extension of my check-out time from 11am to 2pm, and they happily obliged. Then, the night before my check-out date, I called down to the front desk to confirm and they claimed that they were overbooked and can only extend my check-out time to 12pm. When I let them know I made the request prior to check-in, no one seemed to know what I was talking about. They were kind enough to offer to store my luggage, but again, an inconvenience. Overall, my stay was mediocre due to the faulty amenities, but the staff was gracious and polite about everything. Still, I don't think I would stay here again.

Plussat: I loved how welcomed I felt by the staff. The building is beautiful in a historic part of town. George's restaurant has a great Maryland crab Benedict.

Miinukset: No family-oriented amenities.

Plussat: Friendly service. Helpful staff terrific bar with great food. Convenient location. Comfortable beds. Clean room. Highly recommend

Plussat: Cute hotel Good price Good location Good price for parking

Plussat: Warm and friendly staff, clean and comfy rooms and quiet. We will definitely be returning. :)

Plussat: The Indigo is in a great location, not too close to the busy inner harbor, but walking distance to many things. Plenty of good food, drink and coffee nearby. Get a corner suite if you can!

Plussat: I really liked this hotel and want to visit again. The rooms were nice, decor was tasteful, and in room amenities quality. I booked the room last minute for a one night stay, but intend to return. Menu and cocktails at the hotel restaurant (Poets) were delightful. the front desk staff were friendly, attentive, and professional.

Miinukset: The service at Poets was very slow, it appeared there was only one server on that shift, and he was overwhelmed, but the delays were unacceptable. I was also surprised that the hotel does not appear to offer express check out through the TV. I haven't checked out in person from a hotel in years unless there was a problem. However, this was definitely mitigated by very attentive front desk staff -- checkout was a breeze.

Plussat: Location. Nice rooms! The breakfast

Plussat: Location

Miinukset: Molded refrigerator on the inside and out was brought to our room. Took pictures pretty bad.

Plussat: A nice, comfortable room in a great part of the city. Friendly staff and trendy decor.

Miinukset: I'm not sure why anyone would put a sliding door on a bathroom.

Plussat: The location was excellent.

Miinukset: The room was poorly cooled, the television didn't work, the bathroom sink drain was broken, the television remote control didn't work when the television did, the breakfast was mostly very poor quality and the towels might as well have been paper.

Plussat: In town for a single night, the staff were helpful and friendly. The accommodations met my expectations.

Miinukset: None.

Plussat: The Mount Vernon boasts a great location; clean, comfortable (but nothing too luxurious) rooms; a very helpful staff; and a free breakfast every morning-- all at a terrific value for how close it gets you to Inner Harbor and all that downtown Baltimore has to offer. This is not the perfect hotel, but it can't be beat for the value!

Miinukset: There are a number of problems to consider when booking at the Mount Vernon. Parking is difficult, especially if you arrive late (our drive to Baltimore got us in after 3); there is a parking garage across the street, but it is closed overnight; and there is an open-air parking lot two blocks away. Parking is fairly inexpensive in these lots, but some travelers may not be comfortable with these options. Accommodations are also sparse; the rooms are comfortable, but not big, and there were small problems for the staff to remedy. For example, the hair dryer in our room was broken and seemed unsafe for use. Lastly, the free breakfast that is offered is not that good. They provide coffee, tea, juices, cereal, yogurt, breakfast breads, and some hot options, like eggs, grits, and hash browns. The hot options were not always available on time, and were uniformly underwhelming. But, it is free, which makes it more difficult to complain.

Plussat: Staff was nice.

Miinukset: Internet was useless. Needed it for work and it wouldn't work

Plussat: Person that checked us in was the best . Location and price was very good . Also food and bar were tops.

Miinukset: Room was so hot , turned the Ac on and would only run for about 3 mins every 30 mins . Also fool by unit was wet and bathroom floor had water all over it had to put towels down . Room number 230 . Next morning coffee bar, lady working was sick coughing and not washing hands manager toll her to close after my order. Small things make big deals .

Plussat: Location

Miinukset: Tiny bathroom

Plussat: Great location, close to inner harbor. Friendly and helpful staff. Great price.

Plussat: Convenience to convention center

Miinukset: No continental breakfast

Plussat: Good location, friendly staff, everything was kept clean, room was clean, and beds and pillows were quite comfortable.

Miinukset: Parking in the garage is 29$ a night/car which is no discount off regular garage price. It doesn't need to be free but it's way too expensive.

Plussat: very friendly staff, clean room, comfortable

Miinukset: very crowded, hard to get an elevator at certain times due to large crowd

Plussat: I liked how convenient it was to the Baltimore M&T Bank football stadium and was in walking distance, making it easier for me to save money.

Miinukset: I did not like that the parking was $28.

Plussat: This "Days Inn" is in very good condition. The lobby is beautiful, The night staff are kind and accommodating, And the room is well equipped.

Miinukset: I do not feel like I was properly informed of the $26 parking fee. Had I known this i would have stayed somewhere else. Also there was a faint smell of cigarette smoke in the hallways in a non smoking section.

Plussat: Days Inn is crossing the street from the Convention Center. It has lots of food places nearby. Also, Cardem Yards is 3-5 minutes away (walking distance). Location is perfect for a walk. Furthermore, Light trail from the Airport to Cardem Yards is just $1.70 per person, or so.

Miinukset: The tub didn't drain. However, staff were addressing the issue the day we left. Apparently the situation was happening in the whole floor. Dispite that, the place is great value for the money.

Plussat: Liked that all the employees I came in contact with were very friendly and helpful. Except for the guard in Saturday morning when we arrived. Was not very friendly. Watched me park get out of my car walk to the hotel door then said I could not park where I parked. I had parked where if said guest parking for 15 minutes. I did not park where there was a sign specifically reserved for a certain person. I told her I was not I that spot. I said there was nothing posted but she said had to move anyway. My question is why would she watch me park get out come to the door then tell me to move. Other than that I was very satisfied.

Miinukset: Room a little small. But not an issue.

Plussat: Great location for Orioles and Ravens games. Friendly security in the lobby.

Miinukset: Sirens and street noise, but that's to be expected given the location on a major thoroughfare.

Plussat: Friendly, and helpful staff. Loved the attached grille.

Miinukset: Small bathrooms.

Plussat: Location was perfect We needed a new remote control for tv and staff ca,e up immediately. All staff was by friendly

Miinukset: Our room desperately needs new mattresses. 11018 as soon as you walked in you could tell because of the lumps. Everything else was wonderful.

Plussat: Convenience and quiet

Miinukset: Distance from elevator to rooms is excessive.

Plussat: Spacious rooms and good service

Miinukset: Parking was expensive

Plussat: The view in the room, the room's cleanliness; the design, the staff , the convenience re :parking

Plussat: Overall it was good, excellent service

Miinukset: the shower was a little dated and could use an update

Miinukset: After paying over 300 hundred a night, they ofer you a view upgrade for an extra 40 a night, which is fine is a beautiful view of the harbor, but you have to pay an extra 30 dollars a day to park your car. And when I ask the offer me the internet for free but since the person that checked me in was not there they tried to backed out of it saying that there was no way they could give it to me for free because it was 15 more a day. The people at front desk were very, very rude. Except when you are checking in and they are trying to sell you something.

Plussat: Clean rooms. Accomodating staff. Let me check in early.

Plussat: The hotel was clean and relatively quiet. Most of the staff was helpful and friendly.

Miinukset: We returned home from dinner one night to find a card that had been slipped under our door, soliciting clients for an escort service. I also selected online not to have room cleaning for the first day but house keeping still showed up and woke us up.

Plussat: I travel to Baltimore on business several times each year. And this hotel has always been my favorite place to stay. Good location, very good food, and just a nice ambiance.

Miinukset: This time -- if seemed a little off. I got to my room and there was an overwhelming chemical smell. I didn't know if the room was just renovated (it was very nice, but it didn't seem that way) or they were trying to cover something up. Maybe I should have requested another room, but I was beat, so I did not. Secondly, in what must be an attempt to be "cutting edge", they give each bed three very small pillows. Really, they were the size of throw pillows that you put on your couch. I don't know if their research tells them that people's heads are getting smaller or something, but I just could not get comfortable. When I first saw the room, I thought they forgot sleeping pillows on both beds. Then I looked in the closet for the normal sized ones -- no luck. As sleeping is the #1 reason people stay in hotels, this is kind of a bummer. Very hard for me to get to sleep each night. Third, at breakfast in the morning they have a very nice buffet. it is expensive (about $22-23 + tip), but that is the going rate at nice hotels. But one of the mornings I stayed there, even though it wasn't terribly busy, they were very undermanned at the restaurant. I pretty much had to "steal" coffee and cream etc from other tables, as I could not get service (after waiting 15 minutes to be seated). I'm glad it was a buffet, or I'd still be waiting for that breakfast. I left a good tip of course, as that is a management problem and not the employees' fault. Maybe I'm being hard on the hotel, but it is expensive to stay there, and I know they can do much better, as they have done so many times in the past.

Plussat: Great location! Welcoming and very helpful staff! Large & Clean room. Will definitely stay again.

Miinukset: Can't say anything bad about our stay.

Miinukset: Ok. Busy weekend. Crowded elevators and lobby.

Plussat: Nice hotel in a great location - easy access to the inner harbor!

Miinukset: Nothing

Plussat: I was attending a conference for most of the trip, and my partner also joined to check out local sites. It was a decent location within walking distance to a number of good restaurants and museums.

Miinukset: The room was somewhat small and the floor appeared to not have been vacuumed in a while (as noted by the dozens of small beads that were from a bracelet of a former inhabitant). I find the sliding bathroom door to be somewhat unusual since it didn't allow for privacy in the slightest. Lastly, we had to go to the front desk once a day to get the room key cards re-magnetized, so that we could enter the elevator to the room and our room.

Plussat: Everything!!

Miinukset: No problems.

Plussat: Location and staff were very friendly and gave recommendations for local restaurants.

Miinukset: Our room keys for some reason kept giving errors, they would alternate so we would have at least one working key at any given time. So the staff was very used to seeing us.

Plussat: Not much to like.

Miinukset: Not a great experience. Employees was not very welcoming. Checking in the first thing the young man said I don’t see your reservation. I had to pull up my confirmation number. Thank God I had available. Rooms was ok with a low quality thin comforter. There was no extra blanket. All hotels I stayed always had extra blanket in pillow. Lastly parked my car with valet parking for 40 bucks a night. when it was time to retrieve it took over 40 minutes to come. They could not find my car keys. I would not recommend this location or stay here again.

Plussat: I liked the location.

Miinukset: I had booked a deluxe king room and prepaid. When I arrived I was told that there were no more deluxe king rooms available and the only room available had two beds and bunk beds. Confused I showed the gentleman behind the desk my conformation with room type and he told me that there was no guarantee on room type. He was rude and said thats all they had and if I didn't want it I could stay somewhere else. When I got into the room, there was an entire wall with a dog mural staring at me. The room wasn't clean, carpet dirty, hair in sink, then I walked into the bedroom and it is the strangest decor I have ever seen. Hip doesn't mean nothing matches and the most unattractive color palate ever! The furniture was visibly beat up, scratched and marks all over. The wall had multiple black marks all over and the toilet was running. I put my things down and headed to the front desk before leaving for dinner to advise them of the running toilet. Upon my return 2 hours later, as I opened the door to my room and the toilet was still running and I went to call the desk. My room was facing the the windows of other hotel rooms and I found myself rushing to close the curtains because a man across the way was watching me and being "self serving" - not the hotels fault, I know, but very creepy none the less. I wet down to the desk to ask about my toilet and the new gentleman at the desk said he had no record of my earlier complaint and there was no one from engineering to be able to fix it. I asked for another room and he said there weren't any, so I went upstairs and promptly checked out at 12:30 am, off to find another hotel. I asked not to be charged, but since I had prepaid, he said there was nothing he could do.

Plussat: The staff were great - so friendly and helpful. The hotel room was clean and beautiful, and very unique. Awesome shower, and overall we loved it.

Plussat: Very helpful staff, great, clean and cozy room. We appreciated the rollaway, which was really far beyond the cot-like thing we had sort of expected (we added another person to the room after making the reservation, so knew it would be tight). We really appreciated the help with that and with extra toothpaste/brush. Thankful that quality is always high across any Kimpton hotels I've stayed at.

Miinukset: It seemed like it would have been helpful if there were more staff on-hand at peak times for check-in, etc. Staff was great and helpful, but having worked at a front desk, this one seemed like it could have benefited from a few more people.

Plussat: the staff was fabulous!!!he room was great exceptfor the lighting.There was a great chair to read in but no lamp there.Te room was too dark.Other than that, it was great.

Plussat: Large refillable shower supplies; better for environment than lots of little bottles. Beautiful room. Tea/coffee/drinks for guests. Convenient for public transportation.

Miinukset: Shower made awful high-pitched squealing sound. Room card became deactivated for no reason.

Plussat: The Monaco was located in walking distance to the inner harbor and the subway line was across the street.

Miinukset: The business center was on the pricey side.

Miinukset: Walked due to overbooking. Never contacted by hotel. Very poor service, the experience definitely turned me off to this chain.

Plussat: The free coffee in the morning and yoga mat in the room.

Miinukset: Had to request coffee in the room. I wish you could do that when you book the place so it's there when you check in.