Baltimore hotellit Mount Vernon

Plussat: This hotel has a great location and friendly staff. It has a nice, old-fashioned feel which gives it a romantic quality for the price. The decor and furniture are attractive and classic, albeit a bit shabby when examined closely. We were particularly impressed with the bathroom in our corner room,which was filled with marble tiles and a towel warmer. Everything was clean and pleasant. The bar/restaurant attached is a nice place for cocktails as well, especially as a warm-up for a night out in the wonderful area of Mt. Vernon. This neighborhood is desirable for those from out of town, and this hotel provided good prices and an overall pleasant stay.

Miinukset: Parking can be an issue; they have valet service (for between $20-$35) that I recommend to anyone not familiar with the neighborhood (we had lived around the corner years before, so knew how to find good parking sports). Additionally, we were staying during an extremely cold (below average temperatures) weekend, and found everything to be a little chilly. On top, we found that the bed was made with only three small pillows and a thin blanket (fine for one person, but there were two of us). When we asked for an extra blanket and pillows later that night, the front desk sadly informed us that they had run out due to a high demand of requests. While they were very sorry, it does seem strange that they had dressed the bed in so few pillows and blankets to begin with, though I understand the need to go for a more minimalist approach in order to conserve energy, etc (and do respect that).

Plussat: Amazing hotel in a quit zone of Baltimore. The staff has been very gentle with us, they gave us an upgrade in the room (we were on the 7th floor with a wonderful view on the city). There is the possibility to let the car in a private parking (38$ for the overnight).

Miinukset: I'd suggest to improve the mechanism of breakfast (we had it included in the price), there could be some misunderstanding with the guys at the bar on the roof.

Plussat: LOCATION Beautiful view of the square. Room décor very nice. BED very comfortable. Too much street noise on a Tuesday morning, and was on the 9th floor. Staff friendliness upon arrival.

Miinukset: No coffee service for the morning, LACK of service at the square meal for breakfast. Street noise waking me early on a Tuesday morning.

Plussat: It's in a good location.

Miinukset: Hotel is old and well-worn - in desperate need of a rehab. Despite the Joie de Vivre name, the desk clerk on our arrival was decidedly not happy. We booked a two-bed room and got a king with a too-short foldaway cot, and on one of the coldest days of the year they did not have any spare blankets, so we were given three sheets instead. For $80 a night it would have been ok - for twice that, it was a ripoff.

Plussat: good

Miinukset: Staff

Plussat: I liked the room design, and amenities.

Miinukset: The bathroom didn't have a lock. Otherwise room was very comfortable.

Plussat: The room, the bed, the hotel look, the staff.

Miinukset: The breakfast was just ok.

Plussat: nice bed, room

Miinukset: no room service past 8. Not a lot of food options..... understaffed!

Plussat: The staff was nice, which mildly made up for the fact that it's a stretch to call this place a functional hotel. It's more of a room you can rent with the possibility of staff who can compensate poor planning

Miinukset: They had no clue how to be a hotel. Room service menu in the room, associated with the restaurant in the hotel... no one answered the room service, so I went to the restaurant and asked if we could order the full menu to the room...they said maybe?

Plussat: Location

Miinukset: Horrible customer service! Tons of attitude and talking back. I stayed there for 5 nights, and my room wasn't cleaned at all 2 days out of those. The front desk lady told me in the end of the day that it wasn't her job to clean, that all the cleaning stuff was out for the day, and that there was no manager I could talk to on premises. She told me to just suck it up and wait till the next day (I am not exaggerating !). When I asked her if cleaning services were supposed to be included in my daily room charges, she said yes. Then there was the ongoing issue with them not replenishing toiletries at all even so that was also included in the daily room charges. All and all, this could of been a great hotel if all the front desk staff was replaced or retrained

Plussat: Every design detail was amazing, I would decorate my house in everything here! Such a cool place. Food and drinks were also great.

Plussat: Aamupalatarjonta oli suppea. Hedelmiä ja kasviksia liian vähän.

Miinukset: Hotellin aula oli iltaisin meluinen. Tosin äänet eivät kantautuneet ylempiin kerroksiin.