Baltimore hotellit lähellä Enoch Pratt Free Library

Plussat: This hotel has a great location and friendly staff. It has a nice, old-fashioned feel which gives it a romantic quality for the price. The decor and furniture are attractive and classic, albeit a bit shabby when examined closely. We were particularly impressed with the bathroom in our corner room,which was filled with marble tiles and a towel warmer. Everything was clean and pleasant. The bar/restaurant attached is a nice place for cocktails as well, especially as a warm-up for a night out in the wonderful area of Mt. Vernon. This neighborhood is desirable for those from out of town, and this hotel provided good prices and an overall pleasant stay.

Miinukset: Parking can be an issue; they have valet service (for between $20-$35) that I recommend to anyone not familiar with the neighborhood (we had lived around the corner years before, so knew how to find good parking sports). Additionally, we were staying during an extremely cold (below average temperatures) weekend, and found everything to be a little chilly. On top, we found that the bed was made with only three small pillows and a thin blanket (fine for one person, but there were two of us). When we asked for an extra blanket and pillows later that night, the front desk sadly informed us that they had run out due to a high demand of requests. While they were very sorry, it does seem strange that they had dressed the bed in so few pillows and blankets to begin with, though I understand the need to go for a more minimalist approach in order to conserve energy, etc (and do respect that).

Plussat: Very lovely place, excellent location. Staff was helpful

Miinukset: Bedding was great whne we arrived, but we did find leftover food in the fridge from the previous guests which made us a little wary of using the tub because we weren't sure how thorough the cleaning was

Plussat: The room was nice and clean, confertable beds.

Miinukset: The reception was rude, we wanted to get food in the middle of the night but there was no one in the building working to suggest any thing to us.

Plussat: Really nice hotel - we were given a larvger room, which was very clean and spacious. The staff was very friendly. The only thing is valet parking was $30 - NYC pricing... Around the corner parking lot was $10- should have parked my car there overnight.

Plussat: It's in a good location.

Miinukset: Hotel is old and well-worn - in desperate need of a rehab. Despite the Joie de Vivre name, the desk clerk on our arrival was decidedly not happy. We booked a two-bed room and got a king with a too-short foldaway cot, and on one of the coldest days of the year they did not have any spare blankets, so we were given three sheets instead. For $80 a night it would have been ok - for twice that, it was a ripoff.

Plussat: Due to an error in receiving my reservation information from a third party booking agency, the were no available rooms of the type I had reserved. So, the hotel was forced to give me a nicer room at the same rate. The room was a bit dated, but the jetted tub and sitting area were very nice. While the front desk staff and valet seemed to lack professionalism, the staff at the hotel bar were quite welcoming and friendly.

Miinukset: When the desk clerk could not locate information on my reservation, she told me to have a seat nearby while she looked for my reservation elsewhere. When she still couldn't find it, she shouted to me across the lobby that her GM said she can't let me into a room until she got the payment details from Kayak and that I had to call Kayak to resolve the issue. I guess asking me to step up to the desk to discuss my situation or calling Kayak herself was too much trouble. While I called Kayak customer service to attempt to resolve the issue, other guests arrived to check in. As a result, the only clerk working the front desk was busy and could not speak with the Kayak representative I had on my cell phone and they had to call the clerk at the hotel a while later to attempt to resolve the issue. While I sat at the lobby waiting for Kayak to call the desk clerk, a hotel valet came to the front desk and used the phone there to loudly order food for himself and the desk clerk from a local restaurant. And then he proceeded to argue with the restaurant about it giving a discount to hotel employees. Not only was this inappropriate business to conduct at the front desk, but I'm left wondering why the front desk clerk has time to tell the valet what she wants to eat, but she can't call Kayak to attempt to resolve the issue with my room. Once the desk clerk spoke with someone from Kayak, she again shouted to me across the lobby about the status of the issue. She said they needed to fax her the information again. After waiting another 5-10 minutes, I approached the desk and asked if she had received the information she needed yet. She said no and walked away from me to FINALLY check the fax machine. Lo and behold, the information she needed was there and she checked me into my room with barely a perfunctory apology for the delay. She also made sure to tell me the issue was that the Kayak third party service provider handling my reservation had the wrong fax number for the hotel so the issue was really someone else's fault. I guess this hotel is nice enough for the price if you don't have any issues with which you need any customer service. But if there is the slightest issue, or you just stick around the lobby for a little while, you'll see that the staff really doesn't seem to have much training on professionalism. I was pretty disappointed by the experience.

Plussat: The hotel felt classy and luxurious. The staff was super friendly and helpful. The valet service was prompt and careful. Great stay. Lovely location. Very clean. Great view. Good deal through Kayak.

Miinukset: The bed was way too hard for my personal preference and comfort. Shower could have used a little updating, but the pressure and temperature were perfect.

Plussat: My room

Miinukset: Lobby

Plussat: Location

Miinukset: Horrible customer service! Tons of attitude and talking back. I stayed there for 5 nights, and my room wasn't cleaned at all 2 days out of those. The front desk lady told me in the end of the day that it wasn't her job to clean, that all the cleaning stuff was out for the day, and that there was no manager I could talk to on premises. She told me to just suck it up and wait till the next day (I am not exaggerating !). When I asked her if cleaning services were supposed to be included in my daily room charges, she said yes. Then there was the ongoing issue with them not replenishing toiletries at all even so that was also included in the daily room charges. All and all, this could of been a great hotel if all the front desk staff was replaced or retrained

Plussat: Bar is great with wonderful happy hour foods Quiet, nice king bed on 12th floor Uber taxi to Johns Hopkins for $5 Excellent location Great rate thru Kayak Park for $12 a day a block or two away.

Miinukset: Would like to be be able to get coffee by 6

Plussat: The room was very clean and spacious. The bathroom was beautiful and had amenities like a towel warmer and an overhead heat lamp. The hotel was in a great location in the heart of Mt Vernon - I could see the Washington Monument from my window. Housekeeping was very accommodating to our schedule and left the room pristine.

Miinukset: To preface this review, I stayed at the Wyndham for a total of 6 nights. The WIFI worked about half the time, which was detrimental because I was in Baltimore to take intensive courses at JHU and couldn't do my homework in the room. The staff blamed it on the windy weather, but it was such a huge inconvenience. My keycard also failed to work more than half the time, which was another annoyance. The front desk also overcharged me for "incidentals," a total of $115. They charge $50/day up to 2 days, which should only have come up to $100, so where did that extra $15 come from? They were pleasant enough about it, and corrected it accordingly, but I warn future guests to double check their transactions. Also, the fridge in the room wouldn't get cold even though it was plugged in, and the microwave emitted a scary burning smell when used. Finally, I stopped by IN PERSON the day before my check-in to request an extension of my check-out time from 11am to 2pm, and they happily obliged. Then, the night before my check-out date, I called down to the front desk to confirm and they claimed that they were overbooked and can only extend my check-out time to 12pm. When I let them know I made the request prior to check-in, no one seemed to know what I was talking about. They were kind enough to offer to store my luggage, but again, an inconvenience. Overall, my stay was mediocre due to the faulty amenities, but the staff was gracious and polite about everything. Still, I don't think I would stay here again.

Plussat: I loved how welcomed I felt by the staff. The building is beautiful in a historic part of town. George's restaurant has a great Maryland crab Benedict.

Miinukset: No family-oriented amenities.

Miinukset: start at the start there no way from the parking to the hotel with out going outside this is wong and nothing tell you this?? it said bar in room wong.

Plussat: All employees were very helpful. They freely provided helpful information pertaining to how to get to places and great info as to where to dine within a short walk.

Miinukset: Unfortunately we had an issue with our room reservation and this did not sit well with us since we were traveling with our young son. We made a reservation that included a king bed. When we checked in they informed us that they "over-booked and did not have any rooms available with king beds. We informed them that we made the reservation that way because we needed the room for our son. Didn't matter. They did compensate us by giving us free/complementary breakfast and snacks but that didn't change our feelings or put us in a room with a king bed. We were given a room with two double beds and we made it work but it was not as convenient. We will seriously take this into consideration if and or when we use this site or make another reservation.

Plussat: Nice room, pool was great, location in the heart of it all!! Very secure also.

Miinukset: Nothing

Plussat: Great room and staff. Location is great

Miinukset: Maybe we were just there on a bad weekend, but there were a lot of rowdy kids at the hotel. Noise was a problem.

Plussat: Location was perfect We needed a new remote control for tv and staff ca,e up immediately. All staff was by friendly

Miinukset: Our room desperately needs new mattresses. 11018 as soon as you walked in you could tell because of the lumps. Everything else was wonderful.

Plussat: Convenience and quiet

Miinukset: Distance from elevator to rooms is excessive.

Plussat: Spacious rooms and good service

Miinukset: Parking was expensive

Plussat: The view in the room, the room's cleanliness; the design, the staff , the convenience re :parking

Plussat: Overall it was good, excellent service

Miinukset: the shower was a little dated and could use an update

Miinukset: After paying over 300 hundred a night, they ofer you a view upgrade for an extra 40 a night, which is fine is a beautiful view of the harbor, but you have to pay an extra 30 dollars a day to park your car. And when I ask the offer me the internet for free but since the person that checked me in was not there they tried to backed out of it saying that there was no way they could give it to me for free because it was 15 more a day. The people at front desk were very, very rude. Except when you are checking in and they are trying to sell you something.

Plussat: Clean rooms. Accomodating staff. Let me check in early.

Plussat: The hotel was clean and relatively quiet. Most of the staff was helpful and friendly.

Miinukset: We returned home from dinner one night to find a card that had been slipped under our door, soliciting clients for an escort service. I also selected online not to have room cleaning for the first day but house keeping still showed up and woke us up.

Plussat: I travel to Baltimore on business several times each year. And this hotel has always been my favorite place to stay. Good location, very good food, and just a nice ambiance.

Miinukset: This time -- if seemed a little off. I got to my room and there was an overwhelming chemical smell. I didn't know if the room was just renovated (it was very nice, but it didn't seem that way) or they were trying to cover something up. Maybe I should have requested another room, but I was beat, so I did not. Secondly, in what must be an attempt to be "cutting edge", they give each bed three very small pillows. Really, they were the size of throw pillows that you put on your couch. I don't know if their research tells them that people's heads are getting smaller or something, but I just could not get comfortable. When I first saw the room, I thought they forgot sleeping pillows on both beds. Then I looked in the closet for the normal sized ones -- no luck. As sleeping is the #1 reason people stay in hotels, this is kind of a bummer. Very hard for me to get to sleep each night. Third, at breakfast in the morning they have a very nice buffet. it is expensive (about $22-23 + tip), but that is the going rate at nice hotels. But one of the mornings I stayed there, even though it wasn't terribly busy, they were very undermanned at the restaurant. I pretty much had to "steal" coffee and cream etc from other tables, as I could not get service (after waiting 15 minutes to be seated). I'm glad it was a buffet, or I'd still be waiting for that breakfast. I left a good tip of course, as that is a management problem and not the employees' fault. Maybe I'm being hard on the hotel, but it is expensive to stay there, and I know they can do much better, as they have done so many times in the past.

Plussat: Great location! Welcoming and very helpful staff! Large & Clean room. Will definitely stay again.

Miinukset: Can't say anything bad about our stay.

Miinukset: Ok. Busy weekend. Crowded elevators and lobby.

Plussat: Nice hotel in a great location - easy access to the inner harbor!

Miinukset: Nothing

Plussat: Plenty of room

Plussat: Perfect room for the money spent

Miinukset: Police sirens sounding off all the time

Plussat: Very satisfied overall, especially with the breakfast and the coffee station that was stocked at least until 5:00 PM. Room was very spacious, and comfortably held three of us.

Miinukset: The key car I had quit working four or so times over just a few days, which was frustrating.

Plussat: Room layout Business set up (wi-fi, printing) Convenient location Staff is cheerful

Miinukset: Valet is great, but call down in advance

Plussat: The suite and comfortable bed were excellent. Staff very friendly & helpful.

Miinukset: All the card keys.

Plussat: All staff were great, from valet to front desk to breakfast servers. Everyone I encountered was friendly and helpful.

Plussat: Location

Miinukset: Price

Plussat: Location

Miinukset: Hallways no vacuumed for 5 days Inconsistent cleaning in room Dark

Plussat: The convenient location to get to Johns Hopkins Hospital and restaurants close by.

Miinukset: The rooms are nothing special for the price. I think it is too pricey.

Plussat: Staff was excellent as usual

Plussat: Lobby space, staff, food options all excellent

Miinukset: Rooms are old but clean with excellent bedding and sheet. 3 star bathrooms but clean. Fine maid service.

Miinukset: We asked twice to have our room made up. It was never done. Everyone was nice - just not very organized I guess?

Plussat: Conveniently located to the convention center and the inner harbor. Nicely renovated historic hotel with a feel of the past but has updated features. Beds were super comfortable and bathrooms well equipped. We felt everything we wanted was available. Staff was super friendly too.

Miinukset: While the area is convenient it is located around the corner from a sketchy part of town. Also the decor is dark for our taste... it would benefit from lighter colors or brighter lights. Lovely lobby and lobby bar.

Plussat: it's a historic place

Miinukset: staff could be more inviting, welcoming

Plussat: Beautifully restored lobby. Good location for walking to inner harbor and other sights. Spacious room with comfortable beds. Complimentary bottled water. Cuisinart tea and coffee maker. In. Room refrigerator. Microwaves on each floor. Nice bakery in lower lobby for quick breakfast or snack.

Miinukset: Phone in room didn't function fully. This was not addressed. Puts $50 per day on CC for incidentals. This is posted, but wasn't brought to my attention when CC was taken.

Plussat: Very beautiful hotel and lobby. Very friendly staff and convenience of valet parking. Within walking distance of inner harbor.

Miinukset: Street noise at night was hard to get used to if you are not used to nighttime noise.

Plussat: Staff - very helpful. LB Bakery and Security - thank you for getting my laptop back to me!!!

Miinukset: Lack of communication about Skybar availability

Miinukset: My only complaint is that the computers did not seem to be working in the office area. Otherwise, it was a great experience!

Plussat: I like the rooms and the classy look.

Miinukset: I was Here on business and went outside for a smoke break and in the middle of the night a few black men tried and rob me and I tried to defend myself and I was latterly jumped by a group and there was no one at the hotel that helped me . I can't believe they would allow such horrible activities and behavior in front of the hotel with no one there willing to help protect their customers. And than I asked for a security tape to see why and how it all happen and their response was they know nothing. How can you let such hateful and violent things happen as letting your customers get hurt and no one there to help protect the people who stay at the hotel. I see the staff and people at the hotel can care less what happens at the hotel or outside their front door. I can't believed they had the nerves to tell me I'm still being charged for the room for 3 days after the same night I showed up I was in the emergency room till the next morning and they had the nerve to still charge me . I see the hotel people can care less what happens there as long as they get their money . How can the hotel let such horrific things happen in their presence and expect for people to feel comfortable renting a room there . That's the worst experience I've ever endured staying at a hotel. I was in the emergency room with a broken nose and broken rib cage and no one wanted to help me . They practically just looked the other way. If that's how hotels operate and let their customers get hurt and possible killed than I will never rent and or be a client for that hotel ever .

Plussat: The worst, I sleep in a room with no heat , and when I ask for another the night clerk was very rude . Will never ever stay there again

Miinukset: The worst, I sleep in a room with no heat , and when I ask for another the night clerk was very rude . Will never ever stay there again

Plussat: Excellent Restaurant Excellent Staff