Baltimore hotellit East Baltimore

Plussat: Nothing at all.

Miinukset: Everything

Miinukset: VERY THIN WALLS.....could hear the moaning

Plussat: it was close where I needed to go for an appointment

Miinukset: Filters in AC where dirty and did not fix right. The man who came to clean filters was not very friendly. The toilet seat was so loose it almost slip my husband almost fell on the floor.

Plussat: The staff is friendly, and the location is pretty okey IF you have your own transport, which we had.

Miinukset: We initially got a room with an uncleaned bathroom, they changed our room, but we thought it was really weird. All in all everything is very old and worn. The airconditioning makes a lit of noise.

Miinukset: Appropriate facilities for the value.

Plussat: The value was nice and the place was clean. The staff was friendly.

Miinukset: The location seems sketchy--it's not well lit at night, but ultimately I had no problems here. VERY DATED and in SERIOUS need of work. The place was clean and comfortable enough for me to stay the night, so I did, but there were water stains all over the ceiling and everywhere I looked, the wallpaper was peeling off of the walls.

Miinukset: I did not like the fact that I mention to the front desk person that our refrigerator didn't work he told me that he's going to get someone to go look into it and replace it when we first arrived and by the time we came back that evening from going out the refrigerator still wasn't replace I called on again at the same answer as before that same evening a family member took a shower and the tub was clogged up I called down again and demanding that someone come up and take care of the issues that I've mentioned they sent a guy up with a plunger and some chemicals and he wasn't sure what to do at this point he decided he wanted to pour and some chemicals in the tub and I told him that we're not staying in this room anymore because I have a kid in the room so he called down to the front desk they moved us to another room that had a another broken refrigerator and didn't have a knob temperature control and the bathroom door was filthy the walls were filthy I had to clean the bathroom walls off around the door we mentioned to the movies in the previous room that someone was smoking on the floor and it's non-smoking floor and it's still persisted when we got into a new room as well made those evenings very tough dealing with smoke issues every single day and they moved into a room with a another broken refrigerator. Also in this room we had a bad ironing that was Rusty. it makes you wonder if they do a survey of the room before they run it out to customers and I think not just go back to my earlier point we moved we checking in Sunday afternoon at 2pm and late that evening we didn't get a new room till about 10:45pm. I would strongly recommend that no one stay at that hotel because they have no procedural checklist for the things I mentioned and one of the staff members are very unprofessional. To prove my point I have taken I took pictures

Plussat: Everything

Plussat: The room was good in size.

Miinukset: Room amenities needs improvement and sitting area needs to be more open/spacious.

Plussat: Nothing

Miinukset: Everything

Plussat: Part of the problem was the reservation from you was not correct. I did not check my print out as I thought I had 2 nights and left the receipt in the room. When I came back to the Hotel I could not get into the room with paying for the 2nd night.

Miinukset: The Staff was very un cooperative and would not let me back in the room for the receipt or my belonging.

Plussat: The room was pleasant.

Miinukset: One staff member was very rude about my sister bringing her service dog inside. This man followed me to the back door to yell at me about the dog. I explained to him that the dog was a service animal and he was allowed here but the staff member continued to yell at me. Also, apparently they rent out their meeting rooms to have parties on the weekends, and they are so noisy. The walls were bumping from loud music until well after 12 one night. It was very frustrating. I called the front desk several times and they did nothing.