Baltimore hotellit Inner Harbor

Plussat: Loved the view and the cleanliness of the room

Miinukset: Breakfast was too expensive

Plussat: Very clean. Great location

Plussat: Every person we talked to was very nice and very helpful. The room was spotless. There was not a bad view in the hotel.

Miinukset: I did not like the fact you could not take glass out on the balcony by the pool. I also think that parking was outrageous. There should have been a reduced amount because of staying in the hotel.

Plussat: The view of the waterfront is great!

Miinukset: Loved everything

Plussat: The room was spacious, clean, and comfortable beds. The location is convenient for activities around the inner harbor. The staff is friendly and very helpful.

Miinukset: Nothing negative about our stay.

Plussat: Great location, easy parking and beautiful accommodations.

Miinukset: Pool was small and disappointing, no hot tub. Temp was cool though it stated it was heated.

Plussat: The location and view

Plussat: The room is spacious and the view is lovely

Miinukset: The mixer in the water faucet does not seem to work well. We got old to Luke warm water most times. But since it’s been very hot it’s ok.

Plussat: Great quality, very clean, excellent and safe location, restaurant and store in building

Miinukset: There was an incorrect bar charge on our account that we were given a lot of trouble and attitude when requesting to have removed. This whole ordeal took almost 45 minutes.

Plussat: clean, modern, and comfortable room

Miinukset: Wifi at a cost

Plussat: Room was very clean. Shower was super nice.

Miinukset: Pillows were too soft for me. Coffee in room was not good.

Plussat: I loved the Stay close to the water beautiful view and excellent staff.

Plussat: Staff was exceptional. Location was perfect

Miinukset: Bathroom needed some upgrades /repairs

Plussat: Location is great next to the baseball stadium and breakfast is good.

Miinukset: Couchbed uncomfortable for my two children to share (13 &7). Very thin mattress.

Plussat: The hotel is very nice

Miinukset: The hot tub was not running the whole weekend. Being over charged for $80 deposit and 120 just in case of parties or damages

Plussat: The location is great if you are going to a baseball game.

Miinukset: It is very expensive for a one night stay, but I knew this going in.

Plussat: Nice hotel, near a few restaurants. If you are an Oriole fan visiting, it is directly across the street.

Miinukset: Valet parking is $38 a night. The valet told us we could park at he baseball park, Lot C for $12 but who wants to walk 2-3 blocks. Oh yes, this is only if the O's are out of town.

Plussat: Property and staff was great. Very clean and friendly.

Miinukset: The jets to the hot tub was not working

Plussat: The hotel was immaculate and the breakfast, staff and location were excellent.

Miinukset: No

Plussat: Location and friendly staff put this experience over the top for me!

Plussat: Great breakfast, comfortable bed and pillows, spacious room, quiet hotel, everything was super clean and good location.

Miinukset: - Valet price - too expensive. - Valet employee on duty on Saturday night (August 31) and Sunday morning (September 1) - when I arrived back at the hotel on Saturday (around 8:30pm), there was a car blocking the entrance of the garage and many others parked close the hotel. I just approached the valet and asked him what to do, since there was nowhere to leave my car, but on the middle of the street. He was very disrespectful by saying that he was too busy and I was too impatient, followed by a “I don’t care face” and inappropriate gestures. On Sunday morning, when we requested to have our car, the same man from the previous night started saying he was doing all the job alone, that he had 30 cars unattended and my husband was the one who had to go and get our car, which is fine if we hadn’t been notified during check-in that the hotel offered valet parking only. My question is: why did I pay so much for the valet that night if I was mistreated at night and had to get my own car the following morning? PS.: all the other valet employees were the opposite. Very respectful, ready to help, polite and with a smile on their faces. - Pool was not working on labor day for maintenance. I understand there is a need to close the pool for cleaning and whatever is necessary, but why doing that on a holiday?

Plussat: For the money, it was an excellent stay. Would definitely go again if in the area.

Miinukset: Parking was way too high for each day. A bit excessive.

Plussat: Breakfast was good. Location was awesome - across the street from Camden Yards.

Miinukset: I wish the room was a little bigger, more floor room so my kids had more room to sleep. Valet parking was convenient but expensive. Not sure if all the hotels are like this.

Plussat: Location was ideal for our purpose. And the breakfast was a pleasant surprise. (Coffee was especially good!)

Miinukset: A lower room rate would have been nice.

Plussat: I Liked Most About The Hotel, Is That My Check In Time Was Accommodated At An Time That Was Best For Me Without An Hassles Of Doing So

Miinukset: Loved Everything

Plussat: The location is great. Lots of shops and restaurants. Plenty of things to do..

Miinukset: I was surprised that hotel rooms were not up to date.

Plussat: The staff are very friendly and very helpful with your needs.

Miinukset: The Decour in the rooms are a little outdated but were clean.

Plussat: Warm welcome at front desk, room near indoor pool

Miinukset: For $150/night, breakfast should be included

Plussat: Very close walking distance to inner harbor. Lots of restaurants close by.

Plussat: We only stayed one night but it was a great hotel to stay in. Great location.

Miinukset: Parking was a bit pricy.

Plussat: The staff was so wonderful...especially Tambra at the front desk. She gave us a free breakfast for my daughters bday. She gave us a room 4 hours early.. she specifically told us she was there every day of our stay to get her if we needed anything. She was so friendly and wonderful. She made you feel like you were a friend. She is fabulous

Miinukset: Would love free coffee in lobby and free breakfast

Plussat: The location is in walking distance of the inner harbor. Our skyline view from our room was exhilarating.

Miinukset: The manager was unfriendly and showed little concern about resolving my parking issue. The hotel did not honor my veteran ID for any discounts.

Plussat: Overall a good experience. Good staff. Good location. .

Miinukset: Only drawback was an issue with the TV in the room. No signal. Ended up changing rooms. Bill, the manger at the front desk resolved the situation very quickly and professionally

Plussat: It was in walking distance of so many great restaurants and attached to Whole Foods. Beautiful view of the water and so much to do.

Miinukset: Rooms were a little small, but they were clean.

Plussat: Location & ease of checking in

Miinukset: No

Plussat: The staff was very friendly and attentive.

Miinukset: The pillows were not comfortable. We had an issue with valet. We valeted our car the first night of our stay, we tried to retrieve it on day 2 and were told they didn’t know who the car belonged to and the inside was ransacked. However the manager took care of the issue and apologized continuously.

Plussat: Quiet close to all attractions AND access to a local fitness club within the building-classes weights cardio-large club

Miinukset: Parking fee $35

Plussat: Nothing

Miinukset: The room was very small and the AC was broken. The front desk said tbey would get the staff to fix but it was still hot. The wait staff also tried to charge me for continental breakfast even after i explained i was a guest.

Plussat: Location

Miinukset: Dirty and outdated decor for a Hilton!

Plussat: The furniture, sheets and carpet smelled like mildew. It was horrible. The staff offered to change my room but I was so appalled that I just checked out at 2AM!

Plussat: Great location

Miinukset: Parking challenged

Plussat: Great location

Miinukset: The guy you order from that prepares the eggs and bacon was about as unfriendly as you could get

Plussat: Nice location

Miinukset: The cost of parking in the hotel car park.

Plussat: The location was close to the events that I was in town for.

Miinukset: The room was in dire need of updating, although it was clean, it was in need of repair. The shower leaked all over the bathroom floor, I arrived back to the room late in the evening, and the air conditioning didn’t work, my room was hot and uncomfortable, my fault that I didn’t complain, I was tired and just wanted to get to sleep and move on in the morning. The staff was very helpful but the facility, my room in particular was in need of repair. I would not recommend staying there to anyone.

Plussat: Everything was perfect.

Plussat: The view from my room

Miinukset: The lighting in the bathroom was not adequate. The valet parking process was a mess.

Plussat: Wonderful location. Extremely friendly staff! The suite I had was exceptional, and the free access to the attached Maryland Athletic Club makes this an ideal hotel for business travelers. Will definitely be back!

Plussat: The location to the Inner Harbor and the ballpark was excellent.ff

Plussat: Hotel was very close to Camden yards and was a easy walk to the game.

Miinukset: The staff did not tell us of the amenities provided at the Club Level with the Sheraton Club.

Plussat: Location and great staff

Miinukset: We checked in at 6PM to come back at around 11 and couldn’t get in our room. The front desk stated we were never checked in. They compensated us for our inconvenience.

Plussat: Great location

Plussat: location to business needs and Camden Yards

Miinukset: older hotel with small rooms, and Parking is $30 a day!

Plussat: Beautiful view of the harbor from our room

Miinukset: N/a

Plussat: The hotel is in the heart of downtown Baltimore.

Miinukset: Although, the hotel is pet friendly, I disliked having a dog in the next room who barked every time there was movement in our room.

Plussat: I liked the location.

Miinukset: The cost and some of the problems I encountered. The staff addressed my problems and moved me to another room.

Plussat: Excellent customer support

Miinukset: Complimentary breakfast not available

Plussat: Location and staff are great

Miinukset: Room’s air conditioner was super loud going on and off, shower hand held device did not seem to work and both nights there was road construction that could be heard over night after midnight.

Plussat: The three young ladies at the front desk were so accommodating and friendly. I walked in to be greeted by three beautiful smiles! Advised of a great place to eat and the young woman arranged my shuttle. 5 star service!!

Miinukset: I would recommend more toiletries but what was provided was sufficient.