Parhaat hotellit - Cancún lähellä Plaza Caracol
Forumin ranta ja Cancúnin kokouskeskus sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen valet-pysäköinti.
Kokonaisarvosana 9,3 Erinomainen
Perustuu 1 167 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
Erinomainen
10,0
Plussat: This is an amazing hotel. Staff is super friendly and accommodating. It is clear that much thought was spent on anticipating visitors comfort and pleasure. We would definitely come back if we can afford such a visit again.
Erinomainen
10,0
Plussat: I have stayed at many 5 star hotels, including resorts. Our experience at Le Blanc was flawless. What set Le Blanc apart from other places was the staff. The staff are incredibly nice, extremely professional, and truly take care of you during your stay
Erinomainen
10,0
Plussat: Everything is great
Erinomainen
10,0
Plussat: Awesome property with great staff!
Erinomainen
9,6
Plussat: The staff is amazing. There is a butler in each room and there is always staff ready to help (drinks, food, towels, etc) in the pool and beach areas. The place itself is perfect for a relaxing trip (if you want a hotel to party this is not your best choice). I highly recommend trying out all the specialty restaurants, the food there is amazing, better than expected for an ALL-INCLUSIVE RESORT. The drinks they offer are premium brands and the bars offer a wide variety of mixed drinks or cocktails. The room was incredible with amazing views to the beach. The bed and pillows will not let you get up in the morning because of how comfortable they are. The Spa is a little expensive but is worth it, use your resort credit.
Hyvä
6,7
Plussat: The staff was really nice and the service is in overall very good. The beach is beautiful, the pools too and the room was very clean. We did a Masaje con Piedras Sagradas at the spa and it was really nice. The spa facilities are very good and you can use them any times you want, off course not the extra services, just the sauna, jacuzzi, cold room and all that. The Mexican restaurant was really good.
Erinomainen
10,0
Plussat: Everything exceeded every single expectation I may have had. There were a few superstars of the bunch and they were the best EVER! Hugo and Israel, our butlers, were as sweet and helpful as can be; Jair at the beach was impeccable; Alan at the pool.bar was amazing; Alvaro and all the evening guys at the lobby bar were perfect; and Bruno from guest services was professional and incredibly attentive! We are Le Blanc guests for life!
Erinomainen
10,0
Plussat: Excellent service, beautiful hotel, great food, great friendly staff. Very high class.
Erinomainen
8,8
Plussat: The staff went beyond to make me feel Comfortable. Even st the buffet they carried your plates. Beautiful property and very relaxing
Erinomainen
10,0
Plussat: Love the spa, even if you don't pay for a massage or other treatment you get access to the full hydrotherapy suite: sauna, ice room, steam room etc. I like that the main restaurant buffet had options that changed daily! Liquor dispenser in the room was very tempting. The butlers did an amazing job keeping us with honeymoon surprises each time we came back to our room after a day out.
Erinomainen
9,1
Plussat: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.
Hyvä
7,5
Plussat: Rooms were great. Staff super friendly and attentive.
Tiedot
Arvostelut
Kokonaisarvosana 9,3 Erinomainen
Perustuu 1 167 arvosteluun
Aamiainen
10,0
Sijainti
9,5
Palvelu
9,2
Tunnelma
9,1
Uima-allas
8,9
Puhtaus
8,9
Hyvinvointialue
8,9
Palvelut
8,7
Huone
8,5
Ruoka
8,4
Juomat
7,6
Palvelu
9,1
Palvelut
9,0
Tunnelma
8,7
Huone
8,2
Ruoka
8,1
Vastinetta rahalle
6,4
Palvelu
9,4
Ruoka
8,1
10,0 Erinomainen
Plussat: This is an amazing hotel. Staff is super friendly and accommodating. It is clear that much thought was spent on anticipating visitors comfort and pleasure. We would definitely come back if we can afford such a visit again.
Miinukset:
10,0 Erinomainen
Plussat: I have stayed at many 5 star hotels, including resorts. Our experience at Le Blanc was flawless. What set Le Blanc apart from other places was the staff. The staff are incredibly nice, extremely professional, and truly take care of you during your stay
Miinukset:
10,0 Erinomainen
Plussat: Everything is great
Miinukset: Nothing
10,0 Erinomainen
Plussat: Awesome property with great staff!
Miinukset: Nothing, it was perfect!
9,6 Erinomainen
Plussat: The staff is amazing. There is a butler in each room and there is always staff ready to help (drinks, food, towels, etc) in the pool and beach areas. The place itself is perfect for a relaxing trip (if you want a hotel to party this is not your best choice). I highly recommend trying out all the specialty restaurants, the food there is amazing, better than expected for an ALL-INCLUSIVE RESORT. The drinks they offer are premium brands and the bars offer a wide variety of mixed drinks or cocktails. The room was incredible with amazing views to the beach. The bed and pillows will not let you get up in the morning because of how comfortable they are. The Spa is a little expensive but is worth it, use your resort credit.
Miinukset: There is an important difference between the food at the specialty restaurants and the one from the room service and pool/beach areas. The food itself isn't bad but I expected more. Considering the price you are paying versus other all-inclusive resorts like the Hard Rock Hotel. The food in these areas lacks quality, variety and taste.
6,7 Hyvä
Plussat: The staff was really nice and the service is in overall very good. The beach is beautiful, the pools too and the room was very clean. We did a Masaje con Piedras Sagradas at the spa and it was really nice. The spa facilities are very good and you can use them any times you want, off course not the extra services, just the sauna, jacuzzi, cold room and all that. The Mexican restaurant was really good.
Miinukset: First of all. On the middle of our stay, my wife had this massive allergic reaction to a mistreated food, she has never had this kind of reaction and she doesn’t have any kind of allergy to any type of food. We had to call the hotel doctor (which arrived 45 minutes later) to inject her some medications and it was a pretty expensive service, shouldn’t an all inclusive hotel be responsible for the service knowing that all food and drinks are taken from the facilities?. The hotel should have a better medical service since the 90% of the guests are elderly people, also she was attended in this deposit room that wasn’t suitable for the occasion or the price. Second of all, even tho the hotel is a only adult resort, we believe that it should have more experience activities among it’s guests. On the other hand is the food. For the overall price of the hotel and the accommodations, we though the food was going to be better than it was. The best restaurant (and the most unlikely to be used is the Mexican, obviously) and the French one Lumiere (the one that you have to make reservation and has a dress code) has the poorest seasoned food we have tried. Finally, even though the hotel has been recently remodeled it is still missing many details that would make your stay kore suitable for the price. Like the hammers at 9 am and 8 pm. Or the conversations from across the door and the slammed doors very time any guests close its room door. We had the Royal Honeymoon Ocean Front.
10,0 Erinomainen
Plussat: Everything exceeded every single expectation I may have had. There were a few superstars of the bunch and they were the best EVER! Hugo and Israel, our butlers, were as sweet and helpful as can be; Jair at the beach was impeccable; Alan at the pool.bar was amazing; Alvaro and all the evening guys at the lobby bar were perfect; and Bruno from guest services was professional and incredibly attentive! We are Le Blanc guests for life!
Miinukset: Nothing. There was not a single complaint.
10,0 Erinomainen
Plussat: Excellent service, beautiful hotel, great food, great friendly staff. Very high class.
Miinukset: I liked everything!!
8,8 Erinomainen
Plussat: The staff went beyond to make me feel Comfortable. Even st the buffet they carried your plates. Beautiful property and very relaxing
Miinukset: The staff reserves some loungers for platinum members. I would have like to known that before booking. They don’t have very many activities or staff entering entertainment. Even for the morning yoga you are supposed to sign up. The played New Age music( music that plays in lobby’s) all day and could have easily played so pop music
10,0 Erinomainen
Plussat: Love the spa, even if you don't pay for a massage or other treatment you get access to the full hydrotherapy suite: sauna, ice room, steam room etc. I like that the main restaurant buffet had options that changed daily! Liquor dispenser in the room was very tempting. The butlers did an amazing job keeping us with honeymoon surprises each time we came back to our room after a day out.
Miinukset: Rather aggressive timeshare presentation pushed upon you right when you arrive when you just want to unwind, relax. But otherwise there isn't much I didn't like.
9,1 Erinomainen
Plussat: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.
Miinukset: Our suite was great, with big sliding doors opening to the beach and ocean. The only thing disappointing, was that it didn’t include a balcony to sit and relax with a drink at the end of the day. This was an architectural mistake. Also, the hotels surrounding Le Blanc are not as high-end as those surrounding our previous hotel, the JW Marriott. Not a big deal, but noticeable when going for a walk on the beach.
7,5 Hyvä
Plussat: Rooms were great. Staff super friendly and attentive.
Miinukset: Food was underwhelming for the cost to stay.
Forumin ranta ja Cancúnin kokouskeskus sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen valet-pysäköinti.
Caracolin ranta sijaitsee muutaman askeleen päässä ja Cancúnin kokouskeskus sijaitsee 8 minuutin kävelymatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja express-sisäänkirjautuminen. Tämä majoitusliike tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
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Kokonaisarvosana 9,2 Erinomainen
Perustuu 4 091 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
10,0
Plussat: love the location, walk to the beach.
Erinomainen
10,0
Huono
1,0
Plussat: The staffs are terribly rude，they are not there helping you to resolve problems, they are ruining your holidays, totally unacceptable, I'll never book this hotel again, Never!!!
Erinomainen
9,4
Plussat: The resort and staff were awesome! They keep every inch of the resort spotless! Also, the location is great. Everyone there goes above and beyond to make your stay great.
Erinomainen
9,0
Plussat: people there are very nice and friendly and helpful
Erinomainen
10,0
Plussat: The staff was super helpful and the service was great
Erinomainen
9,0
Plussat: I like the location . I like the stuff Carlos, ismael (buffet) sarai (cappuccino ) People from the SPA are really good Front desk almost reallygood, they need people Gread at front Food is excellent Location is excellent Stuff -excellent
Keskinkertainen
2,0
Plussat: The best thing is the Beach front area and the views in the room
Erinomainen
10,0
Plussat: The friendly services, and the time of year which was not blazing hot, 80 degrees, oh ya.
Erinomainen
10,0
Plussat: We love the restaurant, the room, the services...Everything
Erinomainen
10,0
Plussat: The Riu Palace Las Americas offers everything I would expect of an all-inclusive hotel. The staff was always very accommodating and friendly. VERY clean! Best thing was no rules!
Erinomainen
10,0
Plussat: Large spaces, good entertainment crews, louis was very entertaining and helpful at the pool activities, awesome and healthy food, courteous staff, the Roberto buffet has a very unique menu options, prime location- walking distance to all the central area. Spectacular exterior patio.
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Tiedot
Arvostelut
Kokonaisarvosana 9,2 Erinomainen
Perustuu 4 091 arvosteluun
Palvelu
9,1
Sijainti
9,1
Vastinetta rahalle
8,4
Palvelut
8,4
Internet
8,3
Tunnelma
8,2
Aamiainen
8,1
Puhtaus
7,8
Huone
7,3
Hyvinvointialue
5,4
Palvelu
9,1
Sijainti
8,9
Ranta
8,7
Uima-allas
8,6
Palvelut
8,6
Vastinetta rahalle
8,5
Puhtaus
8,3
Huone
6,7
Sijainti
9,2
Palvelu
9,1
Ruoka
8,6
Vastinetta rahalle
8,4
Puhtaus
7,8
Huone
7,4
10,0 Erinomainen
Plussat: love the location, walk to the beach.
Miinukset: the rooms have so thin walls.
10,0 Erinomainen
Plussat:
Miinukset: Every thing
1,0 Huono
Plussat: The staffs are terribly rude，they are not there helping you to resolve problems, they are ruining your holidays, totally unacceptable, I'll never book this hotel again, Never!!!
Miinukset:
9,4 Erinomainen
Plussat: The resort and staff were awesome! They keep every inch of the resort spotless! Also, the location is great. Everyone there goes above and beyond to make your stay great.
Miinukset: This was our first resort experience so wasn’t sure what to expect. Although the overall experience was great we were a little disappointed in the food, drinks and entertainment at the resort. We found them to be mediocre but not bad enough to where we wouldn’t go back.
9,0 Erinomainen
Plussat: people there are very nice and friendly and helpful
Miinukset:
10,0 Erinomainen
Plussat: The staff was super helpful and the service was great
Miinukset: There was no roster of activities and programs. We were literally following the sound for the party and afternoon activities
9,0 Erinomainen
Plussat: I like the location . I like the stuff Carlos, ismael (buffet) sarai (cappuccino ) People from the SPA are really good Front desk almost reallygood, they need people Gread at front Food is excellent Location is excellent Stuff -excellent
Miinukset: Need one more stair from the beach on the other side and one restroom
2,0 Keskinkertainen
Plussat: The best thing is the Beach front area and the views in the room
Miinukset: The food, no real room service, room was dirty,no bottled water or things stocked. Felt like we had to tip all the time. couldn't get breakfast room service or coffee up to the room. breakfast buffet ends at 1030a, too early. crap drinks by the pool
10,0 Erinomainen
Plussat: The friendly services, and the time of year which was not blazing hot, 80 degrees, oh ya.
Miinukset: No
10,0 Erinomainen
Plussat: We love the restaurant, the room, the services...Everything
Miinukset: The day I have to leave
10,0 Erinomainen
Plussat: The Riu Palace Las Americas offers everything I would expect of an all-inclusive hotel. The staff was always very accommodating and friendly. VERY clean! Best thing was no rules!
Miinukset: We had a room with one very large bed, but is was actually 2 queen beds pushed together. They were comfortable but they were made up separately with a crack between. So, with a honeymooning couple, you have to be careful NOT to meet in the middle.
10,0 Erinomainen
Plussat: Large spaces, good entertainment crews, louis was very entertaining and helpful at the pool activities, awesome and healthy food, courteous staff, the Roberto buffet has a very unique menu options, prime location- walking distance to all the central area. Spectacular exterior patio.
Miinukset: The gym and pool closes too early (6pm and 8pm), gym is too small and not enough equipment, the 24 hour lounge doesn’t have ventilation and it smells bad all the time,
Caracolin ranta sijaitsee muutaman askeleen päässä ja Cancúnin kokouskeskus sijaitsee 8 minuutin kävelymatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja express-sisäänkirjautuminen. Tämä majoitusliike tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
Forumin ranta ja Caracolin ranta sijaitsevat muutaman askeleen päässä majoitusliikkeestä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Käytössäsi on kuljetukset majoitusliikkeestä lentokentälle (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 9,2 Erinomainen
Perustuu 3 547 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
10,0
Plussat: It was beautiful and spotlessly clean. From the lobby, spa, and other public portions of the building to the rooms, everything was perfect. The pools and beach were lovely and the staff and service was wonderful.
Erinomainen
10,0
Plussat: Friendly, clean, beautiful view from our rooms and a lovely beach!
Erinomainen
10,0
Plussat: Yes,finest hotel in Mexico/Cancun
Erinomainen
10,0
Plussat: Everything...
Keskinkertainen
3,8
Plussat: Old hotel The best room we take was as 3*** hotel room Nothing included but so bad quality in restos Bad smell everywhere
Erinomainen
10,0
Plussat: What’s not to like, this hotel was very professional and had great costumer service. The view was breathtaking and the food was delicious. I would consider on coming back for another stay.
Erinomainen
10,0
Erinomainen
9,6
Plussat: My first experience in cancun with this hotel will definitely have me coming back with more people. The guy who greeted me in concierge on September 19th 2019 is worth every penny spent at this resort.
Erinomainen
10,0
Plussat: The beach, the Service, the location.
Erinomainen
10,0
Plussat: The staff was amazing, the toilet paper smelled so good, the location was perfect, the spa experience changed my life. I am recommending everyone I know to go see you!
Erinomainen
8,0
Plussat: Location and pools
Erinomainen
10,0
Plussat: very professional staff
Tiedot
Arvostelut
Kokonaisarvosana 9,2 Erinomainen
Perustuu 3 547 arvosteluun
Sijainti
9,4
Hyvinvointialue
9,2
Palvelu
9,2
Uima-allas
9,1
Ranta
9,0
Palvelut
8,9
Puhtaus
8,8
Huone
8,7
Ruoka
8,3
Aamiainen
8,2
Mukavuus
8,2
Tunnelma
7,2
Internet
7,1
Vastinetta rahalle
5,9
Hyvinvointialue
9,4
Sijainti
9,2
Uima-allas
9,0
Palvelu
8,9
Puhtaus
8,8
Palvelut
8,7
Mukavuus
8,6
Ranta
8,6
Huone
8,5
Aamiainen
8,4
Vastinetta rahalle
5,9
Sijainti
9,5
Palvelu
9,3
Hyvinvointialue
9,1
Palvelut
8,9
Uima-allas
8,8
Huone
8,6
Mukavuus
8,5
Vastinetta rahalle
5,7
10,0 Erinomainen
Plussat: It was beautiful and spotlessly clean. From the lobby, spa, and other public portions of the building to the rooms, everything was perfect. The pools and beach were lovely and the staff and service was wonderful.
Miinukset: The music at the pool. No music at all would be my preference, just the sounds of the surf and the water features in the pools. But if music is necessary, then we would have preferred some actual music, and not the noise that was played. Also, the food at the outdoor restaurant and the La Joya restaurant was just mediocre, at best. The buffet was very nice, but we didn’t try Le Basilic due to the other places not being very good. Given that they don’t want you to bring food in, they should serve better food at their restaurants. We would have been happy to never leave the resort if the food had been better.
10,0 Erinomainen
Plussat: Friendly, clean, beautiful view from our rooms and a lovely beach!
Miinukset: I didn’t like being approached on arrival by a woman selling something (timeshare?) and wanting us to attend a 45 minute breakfast meeting. Having said that, she was very nice and polite.
10,0 Erinomainen
Plussat: Yes,finest hotel in Mexico/Cancun
Miinukset: Nothing, perfect vacation
10,0 Erinomainen
Plussat: Everything...
Miinukset: The pool and beach weren't open 24 hrs.
3,8 Keskinkertainen
Plussat: Old hotel The best room we take was as 3*** hotel room Nothing included but so bad quality in restos Bad smell everywhere
Miinukset: Old hotel The best room we take was as 3*** hotel room Nothing included but so bad quality in restos Bad smell everywhere
10,0 Erinomainen
Plussat: What’s not to like, this hotel was very professional and had great costumer service. The view was breathtaking and the food was delicious. I would consider on coming back for another stay.
Miinukset:
10,0 Erinomainen
Plussat:
Miinukset: Great location and an amazing hotel
9,6 Erinomainen
Plussat: My first experience in cancun with this hotel will definitely have me coming back with more people. The guy who greeted me in concierge on September 19th 2019 is worth every penny spent at this resort.
Miinukset: The concierge service was superb, their help with transportation was great and security, i felt at home with their service, they remembered my name. It was a relaxed environment. I would recommend them even though the house keeping stole my phone charger. Outside of her it was an amazing experience. The room service is second to none.
10,0 Erinomainen
Plussat: The beach, the Service, the location.
Miinukset: They don’t accept Discover.
10,0 Erinomainen
Plussat: The staff was amazing, the toilet paper smelled so good, the location was perfect, the spa experience changed my life. I am recommending everyone I know to go see you!
Miinukset: Nothing, every single thing was perfect!
8,0 Erinomainen
Plussat: Location and pools
Miinukset: Everything wasn't included. For a higher price but everything included would be great.
10,0 Erinomainen
Plussat: very professional staff
Miinukset: nothing
Forumin ranta ja Caracolin ranta sijaitsevat muutaman askeleen päässä majoitusliikkeestä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Käytössäsi on kuljetukset majoitusliikkeestä lentokentälle (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
Delphinus Dreams -delfiinikeskus sijaitsee muutaman askeleen päässä ja Forumin ranta sijaitsee 4 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto.
Kokonaisarvosana 9,1 Erinomainen
Perustuu 5 895 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
10,0
Plussat: Everything was perfect - beautiful location, big variety of activities and restaurants. Everyone was super nice and friendly. Great value for money! I recommend it - totally worth it!
Erinomainen
10,0
Plussat: The staff were very attentive to our needs especially the bellboy, who took very good care of us from beginning to end, the food was fantastic, the shows were great, the place was beautiful!
Erinomainen
8,8
Plussat: Excellent service and pools, great variety of food.
Erinomainen
10,0
Plussat: ALL WAS PERFECT !
Erinomainen
10,0
Plussat: Amenities, pool, beaches, restaurants, rooms, personnel
Erinomainen
10,0
Plussat: There are many restaurants in the hotel, and all inclusive. You can eat everything when you want.
Erinomainen
10,0
Plussat: Beautiful setting, located in a great spot with gorgeous views and calm waters. Lots to do.
Erinomainen
10,0
Plussat: Everything was amazing. The seafood especially was super delicious. Lots of variety. Their coffee bar was also a big plus
Erinomainen
10,0
Plussat: evrything! the best hotel ever.
Erinomainen
10,0
Plussat: The beach front access and cleanliness was superb.
Erinomainen
10,0
Plussat: Location, restaurants, customer service, and amenities far exceeded my expectations.
Erinomainen
10,0
Plussat: I love the location of this resort. Due to it's position there is a bay type beach on one side and a nice large beach on the other side that usually has waves. The rooms all have a water view and the marble shower is amazing.
Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 5 895 arvosteluun
Internet
9,5
Sijainti
9,3
Hyvinvointialue
9,0
Tunnelma
9,0
Uima-allas
8,8
Palvelut
8,8
Aamiainen
8,6
Palvelu
8,6
Huone
8,5
Ranta
9,0
Sijainti
8,9
Tunnelma
8,8
Aamiainen
8,7
Uima-allas
8,6
Palvelu
8,4
Huone
7,8
Puhtaus
7,7
Ruoka
6,9
Sijainti
9,3
Hyvinvointialue
9,1
Ranta
9,1
Uima-allas
9,0
Tunnelma
8,7
Palvelut
8,7
Palvelu
8,0
Vastinetta rahalle
7,9
Huone
7,7
Ruoka
7,3
Mukavuus
6,2
10,0 Erinomainen
Plussat: Everything was perfect - beautiful location, big variety of activities and restaurants. Everyone was super nice and friendly. Great value for money! I recommend it - totally worth it!
Miinukset:
10,0 Erinomainen
Plussat: The staff were very attentive to our needs especially the bellboy, who took very good care of us from beginning to end, the food was fantastic, the shows were great, the place was beautiful!
Miinukset: Absolutely nothing, would go back again, in a heartbeat!!!
8,8 Erinomainen
Plussat: Excellent service and pools, great variety of food.
Miinukset: The beach is below expectations. A bit noisy neighbors (very heavy foot steps).
10,0 Erinomainen
Plussat: ALL WAS PERFECT !
Miinukset:
10,0 Erinomainen
Plussat: Amenities, pool, beaches, restaurants, rooms, personnel
Miinukset: Nothing
10,0 Erinomainen
Plussat: There are many restaurants in the hotel, and all inclusive. You can eat everything when you want.
Miinukset:
10,0 Erinomainen
Plussat: Beautiful setting, located in a great spot with gorgeous views and calm waters. Lots to do.
Miinukset: The desserts were terrible. Need to hire I pastry chef. Food overall was average.
10,0 Erinomainen
Plussat: Everything was amazing. The seafood especially was super delicious. Lots of variety. Their coffee bar was also a big plus
Miinukset: Only thing that could’ve been better was the cleanliness of the beach. But the seaweed is typical for this part of the year
10,0 Erinomainen
Plussat: evrything! the best hotel ever.
Miinukset: nothing
10,0 Erinomainen
Plussat: The beach front access and cleanliness was superb.
Miinukset: There was nothing we didn’t like. Everything was wonderful.
10,0 Erinomainen
Plussat: Location, restaurants, customer service, and amenities far exceeded my expectations.
Miinukset: N/A
10,0 Erinomainen
Plussat: I love the location of this resort. Due to it's position there is a bay type beach on one side and a nice large beach on the other side that usually has waves. The rooms all have a water view and the marble shower is amazing.
Miinukset: IT's a large resort and I typically like smaller properties, but with all the positive aspects of this place I can overlook the size. I try to go during the off season, when the resort is not at capacity. Food quality could be better.
Delphinus Dreams -delfiinikeskus sijaitsee muutaman askeleen päässä ja Forumin ranta sijaitsee 4 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto.
Cancúnin interaktiivinen merimaailma ja La Islan ostoskeskus sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, ympäri vuorokauden auki oleva business center ja limusiini- / town car -palvelu. Tämä majoitusliike tarjoaa liikeasiakkailleen 3 kokoushuonetta. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 9,1 Erinomainen
Perustuu 3 465 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
Erinomainen
10,0
Plussat: Impeccable staff, great food. Best hotel on the coast. Alcohol tasted great, wait for food was never long and the variety is amaZing.
Erinomainen
10,0
Plussat: Top resort We stayed in the presidential suit and it was unbelievably. The room was huge, amazing view, amazing bar 5 restaurants , we tried all off them and all are excellent. My preferred one was the asian. The bars are amazing, good selection. Above all is the service: 2nd to none. Anything you need, All with a smile, efficiently, quickly, you even get your sunglasses cleaned!!! We had the best time.
Erinomainen
10,0
Plussat: Everyone was amazing ! The food was delicious , we had a lot of variety to choose from. The drinks were great , they had top shelf drinks that you can just request for . The staff was professional and very attentive. I am beyond pleased and happy.
Keskinkertainen
3,0
Plussat: LOTS ACTIVITIES.
Erinomainen
10,0
Plussat: Everything
Erinomainen
10,0
Plussat: Everything. The staff are so attentive and lovely. Food was incredible. The entire hotel is immaculate. Entertainment was great. Couldnt recommend more.
Erinomainen
10,0
Plussat: The rest TOTALLY FINE 100% NEW SPA AMAZING
Erinomainen
9,6
Plussat: There is a Japanese staff. You can go anywhere wo a wallet in the hotel. Spa is fantastic.
Erinomainen
9,2
Plussat: I loved the food, activities and scenery. The staff was really friendly the whole time and we never had any issues.
Erinomainen
10,0
Plussat: The staff works exceptionally hard to make sure you're well taken care of and pleased with your visit.
Erinomainen
9,6
Plussat: Staff are so helpful and really look after you. The facilities are very clean and the hotel is located in a great area. The beach is really nice and well maintained. The food in all the restaurants is really good.
Erinomainen
9,6
Plussat: The variety of food and drinks available were excellent The service by the waiters and bartender was impeccable. Our rooms and facilities was well maintained .
Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 3 465 arvosteluun
Aamiainen
9,4
Sijainti
9,0
Palvelu
8,9
Puhtaus
8,8
Hyvinvointialue
8,4
Ruoka
8,4
Huone
8,1
Internet
4,0
Palvelu
9,4
Sijainti
8,8
Huone
8,4
Hyvinvointialue
8,3
Palvelut
8,0
Juomat
6,8
Sijainti
9,1
Puhtaus
9,0
Palvelu
8,9
Hyvinvointialue
8,3
Palvelut
8,2
Huone
7,5
Uima-allas
7,4
10,0 Erinomainen
Plussat: Impeccable staff, great food. Best hotel on the coast. Alcohol tasted great, wait for food was never long and the variety is amaZing.
Miinukset:
10,0 Erinomainen
Plussat: Top resort We stayed in the presidential suit and it was unbelievably. The room was huge, amazing view, amazing bar 5 restaurants , we tried all off them and all are excellent. My preferred one was the asian. The bars are amazing, good selection. Above all is the service: 2nd to none. Anything you need, All with a smile, efficiently, quickly, you even get your sunglasses cleaned!!! We had the best time.
Miinukset: Nothing
10,0 Erinomainen
Plussat: Everyone was amazing ! The food was delicious , we had a lot of variety to choose from. The drinks were great , they had top shelf drinks that you can just request for . The staff was professional and very attentive. I am beyond pleased and happy.
Miinukset: Everything was perfect , the only down side was that they were filming a movie on site so I feel Like I didn't get to fully appreciate the resorts lobby area .
3,0 Keskinkertainen
Plussat: LOTS ACTIVITIES.
Miinukset: SOME RESTAURANTS NEED FEE, AND POOR STAFF EXPERIENCE. SO MANY REPAIR. ROOM IS OLD AND DIRTY
10,0 Erinomainen
Plussat: Everything
Miinukset:
10,0 Erinomainen
Plussat: Everything. The staff are so attentive and lovely. Food was incredible. The entire hotel is immaculate. Entertainment was great. Couldnt recommend more.
Miinukset: Nothing. It was perfect.
10,0 Erinomainen
Plussat: The rest TOTALLY FINE 100% NEW SPA AMAZING
Miinukset: Elevator BAD
9,6 Erinomainen
Plussat: There is a Japanese staff. You can go anywhere wo a wallet in the hotel. Spa is fantastic.
Miinukset: Some of the food is not good. There is no choice about alcohol beverage.
9,2 Erinomainen
Plussat: I loved the food, activities and scenery. The staff was really friendly the whole time and we never had any issues.
Miinukset: Smokers everywhere- blowing it in your face. The hotel should have a policy about this and designate areas if people must smoke. There are areas I saw but i feel like people should not be able to smoke on the beach, or in the areas where everyone gathers for night time activities. Made my head hurt.
10,0 Erinomainen
Plussat: The staff works exceptionally hard to make sure you're well taken care of and pleased with your visit.
Miinukset:
9,6 Erinomainen
Plussat: Staff are so helpful and really look after you. The facilities are very clean and the hotel is located in a great area. The beach is really nice and well maintained. The food in all the restaurants is really good.
Miinukset: The room we were staying in originally wasn’t to our liking. We upgraded to a new room for an additional $80 per night and the new room was perfect. It was a recently refurbished room and really well laid out and spacious. Bit disappointed to not have a few more drinks in the mini bar and expected to have spirits in the room which we didn’t?!
9,6 Erinomainen
Plussat: The variety of food and drinks available were excellent The service by the waiters and bartender was impeccable. Our rooms and facilities was well maintained .
Miinukset: Constant upselling, do you want to rent a cabana, do you want to book a massage, do you want to schedule an excursion?? All day every day upselling.
Cancúnin interaktiivinen merimaailma ja La Islan ostoskeskus sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, ympäri vuorokauden auki oleva business center ja limusiini- / town car -palvelu. Tämä majoitusliike tarjoaa liikeasiakkailleen 3 kokoushuonetta. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
Caracolin ranta ja Cancúnin kokouskeskus sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 9,0 Erinomainen
Perustuu 1 956 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
- Yksin matkustavat
Erinomainen
10,0
Plussat: In my view best location in zona hotel. Beach is a dream and still in walking distance to other places Staff really helpful and friendly. Rooms spot on clean. For us this was the best hotel in our holidays
Erinomainen
10,0
Plussat: Nice
Erinomainen
10,0
Plussat: The hotel is situated on the old area of Cancun. Staff very polite, great ambience, very well maintained. Very good comfort in room with great sleep quality. Very good beds. Breakfast also very good in a very comfortable restaurant. The hotel have also a very good beach, with big sand area.
Erinomainen
10,0
Plussat: Great hotel, very friendly staff. Lots of space everywhere. There were probably a lot of guests but the set up of the hotel made it feel very quiet and relaxt. Very nice swimming pools, and a fantastic beach. Quality and choice in the restaurants was very good. Very nice breakfast buffet and seating with view on the beach. We spent here the last 3 days of our holidays on Yucatan Peninsula and couldn't have wished for more.
Erinomainen
9,6
Plussat: Convenience, cleanliness
Erinomainen
8,8
Plussat: It was clean, service was very courteous. Restaurant staff and food were excellent. Nice beach and swimming area if you like crowds. We stayed here to go whale watching with Solo Buceo and had to be there at 6:30 am and it could not have been more convenient.
Erinomainen
10,0
Plussat: The resort in general - my room was also above expectations
Erinomainen
9,0
Plussat: Staff is friendly, hotel is modern, food was much better than we expected.
OK
5,8
Plussat: Took over an hour to do our check in. Facilities are not the greatest. Beach is beautiful though and location is top notch.
Keskinkertainen
2,0
Plussat: The room was charged and I was never able to check in had to look for another last minute hotel
Erinomainen
9,0
Plussat: Staff at the beach was very friendly, efficient and fast in service.
Erinomainen
10,0
Plussat: The hotel and grounds are beautiful, both the beach and pool areas are spotless. All of the staff are extremely helpful and pleasant.
Tiedot
Arvostelut
Kokonaisarvosana 9,0 Erinomainen
Perustuu 1 956 arvosteluun
Ranta
9,5
Sijainti
9,1
Palvelu
8,5
Tunnelma
8,0
Aamiainen
7,9
Huone
7,4
Mukavuus
7,0
Juomat
6,1
Internet
5,9
Vastinetta rahalle
5,0
Ranta
9,4
Sijainti
9,1
Uima-allas
8,7
Aamiainen
8,0
Palvelu
7,9
Mukavuus
6,8
Huone
6,4
Vastinetta rahalle
5,3
Ranta
9,5
Uima-allas
9,1
Sijainti
9,0
Palvelu
8,7
Ruoka
8,5
Puhtaus
8,2
Aamiainen
8,0
Huone
6,9
Vastinetta rahalle
5,3
Ranta
9,5
Palvelu
8,0
Huone
6,9
10,0 Erinomainen
Plussat: In my view best location in zona hotel. Beach is a dream and still in walking distance to other places Staff really helpful and friendly. Rooms spot on clean. For us this was the best hotel in our holidays
Miinukset: Nothing
10,0 Erinomainen
Plussat: Nice
Miinukset:
10,0 Erinomainen
Plussat: The hotel is situated on the old area of Cancun. Staff very polite, great ambience, very well maintained. Very good comfort in room with great sleep quality. Very good beds. Breakfast also very good in a very comfortable restaurant. The hotel have also a very good beach, with big sand area.
Miinukset:
10,0 Erinomainen
Plussat: Great hotel, very friendly staff. Lots of space everywhere. There were probably a lot of guests but the set up of the hotel made it feel very quiet and relaxt. Very nice swimming pools, and a fantastic beach. Quality and choice in the restaurants was very good. Very nice breakfast buffet and seating with view on the beach. We spent here the last 3 days of our holidays on Yucatan Peninsula and couldn't have wished for more.
Miinukset: All was good
9,6 Erinomainen
Plussat: Convenience, cleanliness
Miinukset: Air condition was noisy
8,8 Erinomainen
Plussat: It was clean, service was very courteous. Restaurant staff and food were excellent. Nice beach and swimming area if you like crowds. We stayed here to go whale watching with Solo Buceo and had to be there at 6:30 am and it could not have been more convenient.
Miinukset: I generally dont like large hotels.
10,0 Erinomainen
Plussat: The resort in general - my room was also above expectations
Miinukset: Nothing tbh
9,0 Erinomainen
Plussat: Staff is friendly, hotel is modern, food was much better than we expected.
Miinukset: Prices were higher than expected. Similar to Florida prices.
5,8 OK
Plussat: Took over an hour to do our check in. Facilities are not the greatest. Beach is beautiful though and location is top notch.
Miinukset:
2,0 Keskinkertainen
Plussat: The room was charged and I was never able to check in had to look for another last minute hotel
Miinukset:
9,0 Erinomainen
Plussat: Staff at the beach was very friendly, efficient and fast in service.
Miinukset:
10,0 Erinomainen
Plussat: The hotel and grounds are beautiful, both the beach and pool areas are spotless. All of the staff are extremely helpful and pleasant.
Miinukset: Road noise from hotel room with ‘Lagoon View’
Caracolin ranta ja Cancúnin kokouskeskus sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Caracolin ranta sijaitsee muutaman askeleen päässä ja Cancúnin kokouskeskus sijaitsee 5 minuutin kävelymatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja express-sisäänkirjautuminen. Tämä majoitusliike tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,8 Erinomainen
Perustuu 5 552 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
- Yksin matkustavat
Erinomainen
9,0
Plussat: The many pools and location of the resort
Erinomainen
9,0
Plussat: Location and variety
Erinomainen
10,0
Plussat: Staff were very friendly, they go out of their way to make you happy! Resort was very clean. Hotel was sold out during my stay and it was easy to find lounge chairs on both the beach and pool areas as long as you got there before 10am.
Erinomainen
10,0
Plussat: Great service, staff is on too if their game and trained well. Amenities were great and a lot of different food and drink options available. Cleanliness was top notch.
Erinomainen
10,0
Plussat: Location view shows food
Erinomainen
8,0
Plussat: Balcony with ocean view
Erinomainen
9,0
Plussat: Great location... close to bars and shops Friendly staff
Erinomainen
10,0
Plussat: As expected, brilliant
OK
4,0
Plussat: The staff!! They were outstanding!
Erinomainen
10,0
Plussat: location
Erinomainen
10,0
Plussat: The location . The pools and the staff was friendly.
Erinomainen
9,0
Plussat: The outstanding, friendly staff and the location.
Tiedot
Arvostelut
Kokonaisarvosana 8,8 Erinomainen
Perustuu 5 552 arvosteluun
Sijainti
9,1
Palvelu
8,1
Palvelut
7,7
Aamiainen
7,6
Internet
7,3
Juomat
6,8
Huone
6,3
Mukavuus
5,2
Hyvinvointialue
4,4
Sijainti
9,1
Uima-allas
7,4
Palvelu
6,8
Juomat
6,1
Puhtaus
5,7
Huone
4,8
Mukavuus
4,1
Sijainti
8,9
Palvelu
8,0
Uima-allas
7,5
Puhtaus
6,2
Huone
6,1
Sijainti
8,9
Ranta
8,7
Palvelu
8,5
Huone
5,9
9,0 Erinomainen
Plussat: The many pools and location of the resort
Miinukset: It didnt offer room service, and really didnt have a place to get activity stuff.
9,0 Erinomainen
Plussat: Location and variety
Miinukset: Would be nice if there were more English speaking staff, hard to communicate not knowing Spanish.
10,0 Erinomainen
Plussat: Staff were very friendly, they go out of their way to make you happy! Resort was very clean. Hotel was sold out during my stay and it was easy to find lounge chairs on both the beach and pool areas as long as you got there before 10am.
Miinukset: Food was okay, nothing great.
10,0 Erinomainen
Plussat: Great service, staff is on too if their game and trained well. Amenities were great and a lot of different food and drink options available. Cleanliness was top notch.
Miinukset: Pool hours are only until 7pm, which was a huge bummer. Pool is a main attraction and they should extend the hours till 10pm. Daily Stage performance at LA Fiesta should be made more creative. People were not really enjoying it, and neither did I.
10,0 Erinomainen
Plussat: Location view shows food
Miinukset: Did not like the bedding... I hated the blankets and sheets ... would prefer all Cotten and duvets hotel style linens ...
8,0 Erinomainen
Plussat: Balcony with ocean view
Miinukset: the pools closed at 7:00 pm
9,0 Erinomainen
Plussat: Great location... close to bars and shops Friendly staff
Miinukset: More entertainment at night for guests
10,0 Erinomainen
Plussat: As expected, brilliant
Miinukset:
4,0 OK
Plussat: The staff!! They were outstanding!
Miinukset: How early the pools close. The temp of the pools was too warm. The lack of beer choices.
10,0 Erinomainen
Plussat: location
Miinukset: Food selection in the buffet does not change daily. The hotel could consider changing their towels to a softer brand.
10,0 Erinomainen
Plussat: The location . The pools and the staff was friendly.
Miinukset: The pools close too early at 7 pm. The room smelled like sewer. The water stunk. The water in the room stunk. Our clothes and suitcases smelled like it when we got back. The food wasnt as good as it used to be. We were there 15 years ago. Not the same
9,0 Erinomainen
Plussat: The outstanding, friendly staff and the location.
Miinukset: The shower design - created a flood in the bathroom each time. The loudness and over drinking of some of patrons. People yelling at 4am up and down the halls.
Caracolin ranta sijaitsee muutaman askeleen päässä ja Cancúnin kokouskeskus sijaitsee 5 minuutin kävelymatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja express-sisäänkirjautuminen. Tämä majoitusliike tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
Forumin ranta ja Cancúnin kokouskeskus sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä majoitusliike tarjoaa liikeasiakkailleen 6 kokoushuonetta. Palveluihin kuuluu ilmainen valet-pysäköinti.
Kokonaisarvosana 8,7 Erinomainen
Perustuu 5 050 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
- Yksin matkustavat
Hyvä
7,5
Plussat: It’s a great resort, beautiful amenities, clean and perfect maintenance.
Erinomainen
10,0
Plussat: Staff was very friendly! Excellent clean white sand beach. Resort was clean and well kept. Amazing showers with multiple heads and room for two in the royal tower. It has everything you need but was also small enough that you didn’t need a golf cart to get around. Interesting and unique food choices. Buffet average. Loved the salad bar options.
Erinomainen
10,0
Plussat: Love entertainment staff
Ubaldo manager of food and beverages was amazing!
Super clean resort
Multiple jetted showers the best!
Erinomainen
8,5
Plussat: Everything was amazing! All the staff were amazing, except check in boy.
Restraunts are amazing and great service! Bell boys are super amazing and very friendly. Room service was great and loved how polite they were.
Erinomainen
10,0
Plussat: It was not precisely for me but my mom and bro, they both were completely happy about the hotel, the facilities and the service provided by the personnel
Erinomainen
8,8
Plussat: Everything was good but I dont like the people in the hotel trying to sell u membership club all days and also they follow me one day hotel to street trying to sell me. That's too bad
Erinomainen
10,0
Plussat: This resort is an exceptionally clean and very friendly resort! Beach is perfect and very big! Plenty of things to do for the family or for couples!
Erinomainen
8,3
Plussat: Place
Erinomainen
9,6
Plussat: The beach was fabulous, the facilities were wonderful, the employees were friendly, the time share people were not too aggressive, the shows were appreciated, the room was wonderful with a good view and liked the many loungers around.
Erinomainen
8,3
Plussat: nice entertaining staff beautiful beach :) nice pool
Erinomainen
10,0
Plussat: Amazing view of the sea from my window. Balcony was an amazing touch to the room. Food was abundant and staff were nice and courteous. Loved my stay
Erinomainen
10,0
Plussat: The view from our room was impeccable! We could see the beach and hear the waves when our patio door was open. The staff were the sweetest and most attentive! The buffet had surprisingly great food options for it being all FREE! The servers were always catering to us and never let our drinks get empty! We made a friend, Jose Mercedes, who was our favorite server. He would bring us his own special shots called “scooby doo” and made us feel like we had been friends for years. I would recommend this resort all around. My favorite vacation so far!! And don’t forget the free entertainment shows! The staff put together fun shows and put a lot of effort into it for our entertainment. All around the staff was super sweet and happy. Great view, great staff, clear beautiful beach, tasty drinks & baby sea turtles all for FREE with the all inclusive package. Highly recommend!
Tiedot
Arvostelut
Kokonaisarvosana 8,7 Erinomainen
Perustuu 5 050 arvosteluun
Sijainti
9,0
Huone
8,2
Palvelu
8,0
Aamiainen
7,9
Internet
7,0
Sijainti
8,9
Uima-allas
7,8
Puhtaus
7,6
Palvelu
7,6
Huone
7,2
Puhtaus
8,9
Huone
8,7
Ranta
8,7
Palvelu
8,7
Sijainti
8,5
Aamiainen
7,7
Ruoka
6,8
Palvelu
8,2
Huone
8,1
Ruoka
7,2
7,5 Hyvä
Plussat: It’s a great resort, beautiful amenities, clean and perfect maintenance.
Miinukset: If you are into food, please use another resort. They are so so so limited food wise and very same food every day, in regards to food quality...there is no quality compared w other resorts in Cancun Just a single restaurant is worth eating-Mirador
10,0 Erinomainen
Plussat: Staff was very friendly! Excellent clean white sand beach. Resort was clean and well kept. Amazing showers with multiple heads and room for two in the royal tower. It has everything you need but was also small enough that you didn’t need a golf cart to get around. Interesting and unique food choices. Buffet average. Loved the salad bar options.
Miinukset: It was inconvenient that you had to keep track of towel cards each day and you could only receive one towel per person.
10,0 Erinomainen
Plussat: Love entertainment staff
Ubaldo manager of food and beverages was amazing!
Super clean resort
Multiple jetted showers the best!
Miinukset:
8,5 Erinomainen
Plussat: Everything was amazing! All the staff were amazing, except check in boy.
Restraunts are amazing and great service! Bell boys are super amazing and very friendly. Room service was great and loved how polite they were.
Miinukset: Checking in was horriable! After traveling 8 hours and having a young man that seemed very irritable and didn't seem he liked his job to much, was a little frustrating. We received nothing paper wise or conversation about things to do or any info about the resort. No towel cards, maps, agenda paper, nothing!! Just a room key.
Check out was good. Thank goodness it was a different person.
Not really any activities at night though.
10,0 Erinomainen
Plussat: It was not precisely for me but my mom and bro, they both were completely happy about the hotel, the facilities and the service provided by the personnel
Miinukset: There was not something on the Hotel's side but ours. We missed the checkout and had to paid a bit more, fortunately they understood the situation and gave us a discount for that too.
8,8 Erinomainen
Plussat: Everything was good but I dont like the people in the hotel trying to sell u membership club all days and also they follow me one day hotel to street trying to sell me. That's too bad
Miinukset: The sellers people
10,0 Erinomainen
Plussat: This resort is an exceptionally clean and very friendly resort! Beach is perfect and very big! Plenty of things to do for the family or for couples!
Miinukset: Timeshare people!!!
8,3 Erinomainen
Plussat: Place
Miinukset: Front disk need to be more helpful...
9,6 Erinomainen
Plussat: The beach was fabulous, the facilities were wonderful, the employees were friendly, the time share people were not too aggressive, the shows were appreciated, the room was wonderful with a good view and liked the many loungers around.
Miinukset: The bed was too hard, the dinners were not very tasty (lunch and breakfast were delicious), and not enough U.S. TV channels.
8,3 Erinomainen
Plussat: nice entertaining staff beautiful beach :) nice pool
Miinukset:
10,0 Erinomainen
Plussat: Amazing view of the sea from my window. Balcony was an amazing touch to the room. Food was abundant and staff were nice and courteous. Loved my stay
Miinukset: My only complaint is the concierge will try and sell you things upon your arrival. That is very annoying. I don't want to be bothered with that
10,0 Erinomainen
Plussat: The view from our room was impeccable! We could see the beach and hear the waves when our patio door was open. The staff were the sweetest and most attentive! The buffet had surprisingly great food options for it being all FREE! The servers were always catering to us and never let our drinks get empty! We made a friend, Jose Mercedes, who was our favorite server. He would bring us his own special shots called “scooby doo” and made us feel like we had been friends for years. I would recommend this resort all around. My favorite vacation so far!! And don’t forget the free entertainment shows! The staff put together fun shows and put a lot of effort into it for our entertainment. All around the staff was super sweet and happy. Great view, great staff, clear beautiful beach, tasty drinks & baby sea turtles all for FREE with the all inclusive package. Highly recommend!
Miinukset:
Forumin ranta ja Cancúnin kokouskeskus sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä majoitusliike tarjoaa liikeasiakkailleen 6 kokoushuonetta. Palveluihin kuuluu ilmainen valet-pysäköinti.
Caracolin ranta sijaitsee 2 minuutin kävelymatkan päässä ja Cancúnin kokouskeskus 9 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen valet-pysäköinti.
Kokonaisarvosana 8,7 Erinomainen
Perustuu 3 778 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
10,0
Plussat: The staff was incredible! Food was excellent
Hyvä
6,7
Plussat: That it was by the beach I guess.
Erinomainen
8,8
Plussat: I loved the bed. It was very comfortable. I loved the room service breakfast on our anniversary! It was delicious! I loved the good manners of the staff. I enjoyed the cocktails, the sushi, and the lobster bisque.
Hyvä
6,0
Plussat: Food is upper tier for traditional All-Inclusive
Facilities are clean
The staff are friendly
Hyvä
6,7
Plussat: Definitely the beaches! Really good view!
Hyvä
7,5
Plussat: food was alright, staff was friendly and helpful, location was quite convinient
Erinomainen
10,0
Plussat: Everything from location, staff the food..
Erinomainen
10,0
Plussat: The staff at all the restaurants were excellent. The room was very clean as well as the bathroom. The bar staff, as well as the pool staff, were wonderful.
Hyvä
6,7
Plussat: Staff were friendly and obviously hard working. The bed and pillows were very soft and comfortable. The coffee bar and Asian restaurant were great. Never really had to wait in a long line for anything.
Hyvä
7,5
Plussat: The food was great!
Tiedot
Arvostelut
Kokonaisarvosana 8,7 Erinomainen
Perustuu 3 778 arvosteluun
Sijainti
9,1
Internet
9,0
Palvelu
8,9
Ranta
8,8
Aamiainen
7,4
Huone
7,0
Palvelut
5,6
Sijainti
9,4
Ranta
9,2
Palvelu
9,2
Huone
6,3
Hyvinvointialue
6,1
Palvelut
5,3
Tunnelma
5,2
Mukavuus
4,6
Palvelu
9,0
Ranta
8,7
Huone
7,0
Mukavuus
6,0
10,0 Erinomainen
Plussat: The staff was incredible! Food was excellent
Miinukset: The sales pitch
6,7 Hyvä
Plussat: That it was by the beach I guess.
Miinukset: The light in my room didn't turn on. The toilet didn't flush properly and I could only use the shower couldn't fill up the bath.
8,8 Erinomainen
Plussat: I loved the bed. It was very comfortable. I loved the room service breakfast on our anniversary! It was delicious! I loved the good manners of the staff. I enjoyed the cocktails, the sushi, and the lobster bisque.
Miinukset: I didn't like waiting in a lobby almost without air-conditioning for 3:00 to come for my room to be ready, after having traveled all night to get there. We came early in the morning, tired, hot and with feet swollen from the airplane. We lost our first day because by the time we went to our room (after 3:00), we showered and fell asleep. I didn't like the mildew odor that our room had. I didn't like that I got sick and was sick for a whole week, that ruined the rest of our vacation after we left there. The doctor at the hospital told me that I should have been brushing my teeth with bottled water. Now, why couldn't we get that information from the hotel?? I didn't like the rice that room service brought the day I got sick when I was only able to eat certain foods. I told them to overcook it so that it was very soft, and they did the opposite. I didn't like the room service breakfast on our last day. It was cold and didn't even compare to that delicious breakfast they brought us on our anniversary. And although I was looking so forward to eating at the Mexican Restaurant, I didn't like it.
6,0 Hyvä
Plussat: Food is upper tier for traditional All-Inclusive
Facilities are clean
The staff are friendly
Miinukset: Smokers outside are on the way in and out of the lobby with the smoke drifting inside
Noisy AC and the walls are thin (you will hear your neighbours
Inconsistent service and really slow in the restaurants
The beach is very plain and there is nothing to see for snorkelling
6,7 Hyvä
Plussat: Definitely the beaches! Really good view!
Miinukset: The room is not as large as I expected. The food is quite mediocre too.
7,5 Hyvä
Plussat: food was alright, staff was friendly and helpful, location was quite convinient
Miinukset: room and facility a bit outdated, seaweed on the beach
10,0 Erinomainen
Plussat: Everything from location, staff the food..
Miinukset:
10,0 Erinomainen
Plussat: The staff at all the restaurants were excellent. The room was very clean as well as the bathroom. The bar staff, as well as the pool staff, were wonderful.
Miinukset: The smoking area was right across from the restaurant which was crazy. When trying to enjoy a wonderful meal to have smoke blowing in the area is unacceptable. The hot tub or spa was way too small.
6,7 Hyvä
Plussat: Staff were friendly and obviously hard working. The bed and pillows were very soft and comfortable. The coffee bar and Asian restaurant were great. Never really had to wait in a long line for anything.
Miinukset: Food was bland. Limited beach space. No nightlife whatsoever. The resort was like a ghost town after 9pm. Almost too kid friendly, they were everywhere. In lines at bars, the music played by the pool was kid oriented (baby shark everyday at noon). The things you could do that weren’t all inclusive were outrageously priced (25 minute massage was $125). I would definitely recommend if you want an overpriced family vacation but if you’re kid free and looking for fun, this place is not for you.
7,5 Hyvä
Plussat: The food was great!
Miinukset: The beach was small and cramped.
Caracolin ranta sijaitsee 2 minuutin kävelymatkan päässä ja Cancúnin kokouskeskus 9 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen valet-pysäköinti.
Kokonaisarvosana 8,7 Erinomainen
Perustuu 1 364 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
Erinomainen
10,0
Plussat: I was a guest for 10 days, the structure reflected what I expected, all the staff was always very willing to solve all my requests, Maclovio always very helpful and attentive in beach service and Liliana at breakfast as attentive and impeccable in service
Erinomainen
10,0
Plussat: such a nice stay in a dream resort. the suites are absolutely wonderful, clean, room service amazing! the entertainment staff members are also amazing, loved their activities and had so much fun with them. Would totally go back.
Hyvä
7,5
Plussat: I love the coffee shop !!!! The first thing I would do in the morning is get my fresh espresso and croissant from the coffee shop! Breakfast was good enough, the restaurant a la carte we're amazing. Filiberto from the Italian restaurant served us on our first visit to Panama Jack and we had the pleasure to see him again this second visit ! Jesus from the reception recognized us and gave us a very warm welcome!
Erinomainen
8,8
Plussat: Ruoka oli todella hyvää.
Erinomainen
8,0
Plussat: There were activities everyday and the staff were very friendly and helpful
Hyvä
7,5
Plussat: Plenty of places to eat although the food was just okay.
Erinomainen
9,0
Plussat: I liked everything. Recommended!!!
Erinomainen
8,8
Plussat: The spa is great, Lilly my masseuse was excellent, firm pressure and got all my troubles away
Erinomainen
9,6
Plussat: There was always something to do at the hotel everyday
Huono
1,0
Plussat: The location!!!
Erinomainen
10,0
Plussat: Everything, we didn't want to leave! We upgraded to an ocean view room and it was worth it. Our suite was spacious and comfortable, the staff were friendly and couldn't be more helpful, the food/drink options were awesome and the beach was perfection.
Erinomainen
10,0
Plussat: Upgraded our rooms because the 1 one we booked wasn't ready. Very helpful with luggage Our rooms were really nice and cool and with a ceiling fan
Erinomainen
8,0
Plussat: The food, the facilities, the comfort, the staff.
Hyvä
6,0
Plussat: All Inclusive
Hyvä
7,2
Plussat: Nice place, beach and pool. Good variety of food and restaurants. Clean and snug. Totally recommend.
OK
5,6
Plussat: Great buffet selection
OK
5,6
Plussat: Serviço all incluse, incluindo bebidas
Hyvä
7,2
Plussat: Great beach, great staff. The food is very good.
Tiedot
Arvostelut
Kokonaisarvosana 8,7 Erinomainen
Perustuu 1 364 arvosteluun
Puhtaus
9,0
Comfort
8,8
Sijainti
9,0
Palvelut
8,5
Henkilökunta
8,9
Hinta-laatusuhde
8,1
10,0 Erinomainen
Plussat: I was a guest for 10 days, the structure reflected what I expected, all the staff was always very willing to solve all my requests, Maclovio always very helpful and attentive in beach service and Liliana at breakfast as attentive and impeccable in service
Miinukset:
10,0 Erinomainen
Plussat: such a nice stay in a dream resort. the suites are absolutely wonderful, clean, room service amazing! the entertainment staff members are also amazing, loved their activities and had so much fun with them. Would totally go back.
Miinukset:
7,5 Hyvä
Plussat: I love the coffee shop !!!! The first thing I would do in the morning is get my fresh espresso and croissant from the coffee shop! Breakfast was good enough, the restaurant a la carte we're amazing. Filiberto from the Italian restaurant served us on our first visit to Panama Jack and we had the pleasure to see him again this second visit ! Jesus from the reception recognized us and gave us a very warm welcome!
Miinukset: There is no outside lounging area. It would be nice to have a drink and sit outside at night. At night, people would be very loud in the hallways of the rooms. It was very very humid in my room although the AC was on, it felt like the linens were humid and so made it hard for me to sleep well at night. The entertainment is not the greatest which is quite disappointing.
8,8 Erinomainen
Plussat: Ruoka oli todella hyvää.
Miinukset:
8,0 Erinomainen
Plussat: There were activities everyday and the staff were very friendly and helpful
Miinukset: The rooms could do with some upgrading. The AC unit was very loud.
7,5 Hyvä
Plussat: Plenty of places to eat although the food was just okay.
Miinukset: People constantly trying to sell you things. I already paid for my vacation. I just want to relax. Just leave me be.
9,0 Erinomainen
Plussat: I liked everything. Recommended!!!
Miinukset:
8,8 Erinomainen
Plussat: The spa is great, Lilly my masseuse was excellent, firm pressure and got all my troubles away
Miinukset:
9,6 Erinomainen
Plussat: There was always something to do at the hotel everyday
Miinukset: No WiFi in bedrooms
1,0 Huono
Plussat: The location!!!
Miinukset: My room didn't look like the picture online,and the food wasn't food also it wasn't a ocean view like I paid for, the room haves a funny odor.... they are very rude here my kids got stuck in a elevator this was the worst trip I have ever been on
10,0 Erinomainen
Plussat: Everything, we didn't want to leave! We upgraded to an ocean view room and it was worth it. Our suite was spacious and comfortable, the staff were friendly and couldn't be more helpful, the food/drink options were awesome and the beach was perfection.
Miinukset: The constant shouting/entertainment at the pool by the host could be heard in our room when we were trying to relax, but it was only mainly in the afternoons when the pool was busiest so it was bearable.
10,0 Erinomainen
Plussat: Upgraded our rooms because the 1 one we booked wasn't ready. Very helpful with luggage Our rooms were really nice and cool and with a ceiling fan
Miinukset: Not alot of food choices
8,0 Erinomainen
Plussat: The food, the facilities, the comfort, the staff.
Miinukset: Nothing.
6,0 Hyvä
Plussat: All Inclusive
Miinukset: too cold water in the bahtroom
7,2 Hyvä
Plussat: Nice place, beach and pool. Good variety of food and restaurants. Clean and snug. Totally recommend.
Miinukset: Could be better variety of international drinks.
5,6 OK
Plussat: Great buffet selection
Miinukset: Constantly pushing timeshare
5,6 OK
Plussat: Serviço all incluse, incluindo bebidas
Miinukset:
7,2 Hyvä
Plussat: Great beach, great staff. The food is very good.
Miinukset: Drinks inluded in the All Inclusive Plan are not so good. If you want a good bottle of wine you have to pay it extra.
Cancúnin kokouskeskus sijaitsee muutaman askeleen päässä ja Caracolin ranta sijaitsee 3 minuutin kävelymatkan päässä. Käytössäsi on express-sisäänkirjautuminen, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä hotelli tarjoaa asiakkailleen 34 neliömetriä kokoustiloja, joihin kuuluu kokoushuone. Palveluihin kuuluu ilmainen valet-pysäköinti.
Kokonaisarvosana 8,6 Erinomainen
Perustuu 2 906 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
- Business
Erinomainen
9,6
Plussat: Aloft was a great stay. I came for my birthday with my best friend and it was perfect for the few days we were there. For the price you can't beat it. The staff were extremely nice and helpful. Check in process was easy had no issues at all. The room was small but standard. Two double beds and a restroom. The door to the restroom is a sliding door but that didn't bother us. There are no balconies but the windows still provide a great view of the beach. The beach access is literally right across the street. The public beach area was small but was still a good place to visit. The ultramar boat is also next to the public beach access and was about $20 round trip to catch the ferry to Isla Mujeres. Once on the island you can visit the beach and rent golf carts to explore the island. BRING CASH. There is a supermarket right next door and all of the night clubs and restaurants are in walking distance (2-5 minutes max). We thought about adding the all inclusive for $48 each but decided not to after we witnessed a couple being forced to pay for food after they had paid for all inclusive. The food at the breakfast buffet was just ok and the drinks were definitely watered down. If you can manage your expectations then you shouldn't be disappointed. The rooftop pool was nice and we were able to play our music by connecting our phones to the blue tooth speaker. I did mention to just about every staff member that it was my birthday but there was no room upgrade or small gift or surprise provided. But I did see the bellhop taking a birthday bouquet up to another room. So I guess they pick and choose who they would like to offer it to. Overall an ok stay especially if you're on a budget.
Erinomainen
8,3
Plussat: All the staffs are nice!! Better than some 5 stars hotel. Really impressssed!!
Erinomainen
10,0
Plussat: Lovely staff....very friendly and helpful. Great location. I would definitely stay there again.
Erinomainen
8,8
Erinomainen
10,0
Plussat: Decent room at a pretty low price point. Front desk staff was super friendly and was able to accommodate my very-early-check-in request at no extra cost. Room was facing northeast with a partial ocean view (very beautiful).
Erinomainen
10,0
Plussat: Great location. Across the street from supermarket and across the street from public access to beach. Outstanding value for convenient location, clean rooms, and accommodating service. Best price for value as long as you don't need private beach access.
Hyvä
7,0
Plussat: Is good located but with out beach front
Keskinkertainen
2,5
Plussat: Nothing
Erinomainen
9,0
Plussat: Staff was very friendly felt safe even in mexico
Erinomainen
10,0
Plussat: Great location, comfortable and clean rooms, nice bar/food, friendly on reception.
Hyvä
7,1
Erinomainen
9,7
Plussat: Very settled and consistent, good service
Tiedot
Arvostelut
Kokonaisarvosana 8,6 Erinomainen
Perustuu 2 906 arvosteluun
Sijainti
9,7
Internet
9,4
Palvelu
8,7
Mukavuus
7,7
Huone
7,6
Puhtaus
7,4
Vastinetta rahalle
6,9
Aamiainen
5,2
Sijainti
9,7
Palvelu
9,0
Mukavuus
8,1
Puhtaus
7,8
Huone
7,8
Vastinetta rahalle
7,3
Palvelut
6,7
Ranta
6,7
Uima-allas
6,2
Aamiainen
5,7
Sijainti
9,6
Mukavuus
7,9
Palvelu
7,7
Huone
7,1
Puhtaus
6,8
Ranta
6,7
Vastinetta rahalle
6,2
Aamiainen
4,8
Huone
6,6
9,6 Erinomainen
Plussat: Aloft was a great stay. I came for my birthday with my best friend and it was perfect for the few days we were there. For the price you can't beat it. The staff were extremely nice and helpful. Check in process was easy had no issues at all. The room was small but standard. Two double beds and a restroom. The door to the restroom is a sliding door but that didn't bother us. There are no balconies but the windows still provide a great view of the beach. The beach access is literally right across the street. The public beach area was small but was still a good place to visit. The ultramar boat is also next to the public beach access and was about $20 round trip to catch the ferry to Isla Mujeres. Once on the island you can visit the beach and rent golf carts to explore the island. BRING CASH. There is a supermarket right next door and all of the night clubs and restaurants are in walking distance (2-5 minutes max). We thought about adding the all inclusive for $48 each but decided not to after we witnessed a couple being forced to pay for food after they had paid for all inclusive. The food at the breakfast buffet was just ok and the drinks were definitely watered down. If you can manage your expectations then you shouldn't be disappointed. The rooftop pool was nice and we were able to play our music by connecting our phones to the blue tooth speaker. I did mention to just about every staff member that it was my birthday but there was no room upgrade or small gift or surprise provided. But I did see the bellhop taking a birthday bouquet up to another room. So I guess they pick and choose who they would like to offer it to. Overall an ok stay especially if you're on a budget.
Miinukset: Breakfast.
8,3 Erinomainen
Plussat: All the staffs are nice!! Better than some 5 stars hotel. Really impressssed!!
Miinukset:
10,0 Erinomainen
Plussat: Lovely staff....very friendly and helpful. Great location. I would definitely stay there again.
Miinukset:
8,8 Erinomainen
Plussat:
Miinukset: Everything!!
10,0 Erinomainen
Plussat: Decent room at a pretty low price point. Front desk staff was super friendly and was able to accommodate my very-early-check-in request at no extra cost. Room was facing northeast with a partial ocean view (very beautiful).
Miinukset: Room was minimally furnished although that's probably all you'll need if you spend most of time on the beach.
10,0 Erinomainen
Plussat: Great location. Across the street from supermarket and across the street from public access to beach. Outstanding value for convenient location, clean rooms, and accommodating service. Best price for value as long as you don't need private beach access.
Miinukset:
7,0 Hyvä
Plussat: Is good located but with out beach front
Miinukset:
2,5 Keskinkertainen
Plussat: Nothing
Miinukset: Everything
9,0 Erinomainen
Plussat: Staff was very friendly felt safe even in mexico
Miinukset: Outdated
10,0 Erinomainen
Plussat: Great location, comfortable and clean rooms, nice bar/food, friendly on reception.
Miinukset: Sometimes they don't give you a receipt in the restaurant - not sure why.
7,1 Hyvä
Plussat:
Miinukset: The hotcakes was really bad Not cooked
9,7 Erinomainen
Plussat: Very settled and consistent, good service
Miinukset: The room was not “airy” enough, feels a bit closed, with no option to open a window etc..
Cancúnin kokouskeskus sijaitsee muutaman askeleen päässä ja Caracolin ranta sijaitsee 3 minuutin kävelymatkan päässä. Käytössäsi on express-sisäänkirjautuminen, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä hotelli tarjoaa asiakkailleen 34 neliömetriä kokoustiloja, joihin kuuluu kokoushuone. Palveluihin kuuluu ilmainen valet-pysäköinti.
Forumin ranta ja Cancúnin kokouskeskus sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 8,6 Erinomainen
Perustuu 1 823 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
Erinomainen
8,0
Plussat: We really enjoyed the beach which was so clear with white sand, so refreshing on a sunny day and just a minute walk from the resort. The resort could improve with the beer selection which at the time we were there only provided 2 choices. Very limited. Their staff is very attentive and friendly.
Erinomainen
8,8
Plussat: Exceeded our expectations for the price. Food was excellent and varied, rooms were plush and clean. Great stay
Erinomainen
9,6
Plussat: The property is so close to downtown
Keskinkertainen
3,3
Plussat: Nothing. Stayed here for 2 nights to recover from jet lag before moving on to meet up with friends Expensive poor value rip off with below average quality food . Felt like an inmate not a guest
Erinomainen
9,6
Plussat: The service is fantastic, stunning location and there was plenty of variety in the all inclusive package.
Erinomainen
9,6
Plussat: Unlimited access to food, drinks and snacks, my stay was all-inclusive. I enjoyed the evening shows at the theatre. Very entertaining. Staff I encountered were helpful and friendly. I speak only English, and was able to communicate effectively.
Hyvä
7,9
Plussat: Beautiful beach. Amazing food even with only 2 "real" restaurants. Wait staff, check in staff, bellhops, and even the security that helped me chase down the bus one night and stalled the early a.m shuttle for me after coming to my room to help me get my bags were so accommodating.
Hyvä
6,7
Plussat: All the staff were very friendly and helpful with the exception of the hard selling concierge. The location, beach and facilities in the room were good.
Erinomainen
9,2
Plussat: It was clean and very close to beach. Staff is very helpful especially Suriel Soriano, Guadalupe and Jassiel. They helped their best during our stay. WiFi is strong but not very good in the beach, and there is quick hot water. Sea is perfect and seaweed is not a big deal.
OK
5,4
Plussat: They initially gave me a room with a broken door. I had to keep asking for someone to help me open it. The bed was hard as a rock and very uncomfortable. I eventually asked for another room but had to wait until the next days checkout. The room I was relocated to was much smaller, had cockroaches and AC didn't work for at least half the time. The food was poor quality, staff needs help.. I wasn't able to take full advantage of the all inclusive amenities because not enough staff was available.
Erinomainen
8,3
Plussat: The location, near bars and discotheques.
Tiedot
Arvostelut
Kokonaisarvosana 8,6 Erinomainen
Perustuu 1 823 arvosteluun
Ranta
9,3
Internet
9,0
Sijainti
8,9
Palvelu
8,2
Aamiainen
7,4
Huone
7,2
Vastinetta rahalle
6,4
Ruoka
5,9
Juomat
5,0
Mukavuus
4,3
Palvelu
7,6
Ruoka
5,6
8,0 Erinomainen
Plussat: We really enjoyed the beach which was so clear with white sand, so refreshing on a sunny day and just a minute walk from the resort. The resort could improve with the beer selection which at the time we were there only provided 2 choices. Very limited. Their staff is very attentive and friendly.
Miinukset: We didn’t like the limited beer selection (corona extra & modelo especial) you have to buy you’re own favorites from nearby stores and bring it to the hotel. The buffets could also use improvement in more choices.
8,8 Erinomainen
Plussat: Exceeded our expectations for the price. Food was excellent and varied, rooms were plush and clean. Great stay
Miinukset: The vendors by the pool harass you every single time you walk by. It's very uncomfortable when you pay to relax and spend time and get stopped by various people constantly in the area you payed to use. Other than that we recommend the place.
9,6 Erinomainen
Plussat: The property is so close to downtown
Miinukset: The bathroom shower needs upgrade
3,3 Keskinkertainen
Plussat: Nothing. Stayed here for 2 nights to recover from jet lag before moving on to meet up with friends Expensive poor value rip off with below average quality food . Felt like an inmate not a guest
Miinukset: Run down in desperate need of face lift . Bathroom had mould Room immediately next to busy loud restaurant in courtyard so no chance of sleep Wanted to pay extra for single premium dinner but was told that they would charge for a couple as that was set in their “system” Service was functional .. nobody smiled Rip off exchange rate
9,6 Erinomainen
Plussat: The service is fantastic, stunning location and there was plenty of variety in the all inclusive package.
Miinukset: The bed was a bit small.
9,6 Erinomainen
Plussat: Unlimited access to food, drinks and snacks, my stay was all-inclusive. I enjoyed the evening shows at the theatre. Very entertaining. Staff I encountered were helpful and friendly. I speak only English, and was able to communicate effectively.
Miinukset: I expected a little bit more luxury. Especially the lobby area. Considering the price paid though, it's real value for money.
7,9 Hyvä
Plussat: Beautiful beach. Amazing food even with only 2 "real" restaurants. Wait staff, check in staff, bellhops, and even the security that helped me chase down the bus one night and stalled the early a.m shuttle for me after coming to my room to help me get my bags were so accommodating.
Miinukset: No bars or restaurants open after 11pm. Small pool
6,7 Hyvä
Plussat: All the staff were very friendly and helpful with the exception of the hard selling concierge. The location, beach and facilities in the room were good.
Miinukset: The hard selling concierge, the cockroach and trip hazard door stopper in my room, the loud music that was played from the dining areas from 6am each day that the rooms overlook, the small portions of food at dinner and the small print that says that some dinners have to be paid for, lifts constantly out of service, phone calls early in the morning.
9,2 Erinomainen
Plussat: It was clean and very close to beach. Staff is very helpful especially Suriel Soriano, Guadalupe and Jassiel. They helped their best during our stay. WiFi is strong but not very good in the beach, and there is quick hot water. Sea is perfect and seaweed is not a big deal.
Miinukset: The first problem I think in all over Mexico is check in and out schedule. We informed that we would be there in the morning, they kept us waiting from 10 am to 3 pm. It was so tiring after a flight you had to wait. They should do something for that! They charged extra money for the environment tax which is ridiculous because it was all included taxes etc. I was really tired, that’s why I paid. Food was really problematic because variety is limited every day you eat the same thing over and over. Also, they put meat in each and every thing. Italian restaurant is a disaster! They don’t know how to cook Italian food Alfredo spaghetti is the same everywhere! But here they put ham inside of it! Tv has 17 channels for this kind of hotel it should be more :) The other problem is insect. I am aware that it is humid because of that there will be some insect but not in the rooms! In the first night we saw and killed an insect, informed the front desk about it, they said they cleaned and use pesticides. But we saw again this time it was a lizard, asked for help, but nobody appeared!
5,4 OK
Plussat: They initially gave me a room with a broken door. I had to keep asking for someone to help me open it. The bed was hard as a rock and very uncomfortable. I eventually asked for another room but had to wait until the next days checkout. The room I was relocated to was much smaller, had cockroaches and AC didn't work for at least half the time. The food was poor quality, staff needs help.. I wasn't able to take full advantage of the all inclusive amenities because not enough staff was available.
Miinukset: They initially gave me a room with a broken door. I had to keep asking for someone to help me open it. The bed was hard as a rock and very uncomfortable. I eventually asked for another room but had to wait until the next days checkout. The room I was relocated to was much smaller, had cockroaches and AC didn't work for at least half the time. The food was poor quality, staff needs help.. I wasn't able to take full advantage of the all inclusive amenities because not enough staff was available.
8,3 Erinomainen
Plussat: The location, near bars and discotheques.
Miinukset: In the Check in process, they try to sell you shared time.
Forumin ranta ja Cancúnin kokouskeskus sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Caracolin ranta sijaitsee muutaman askeleen päässä ja Cancúnin kokouskeskus sijaitsee 8 minuutin kävelymatkan päässä. Käytössäsi on express-uloskirjautuminen, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-pysäköinti.
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Kokonaisarvosana 8,6 Erinomainen
Perustuu 578 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
Hyvä
6,7
Plussat: the outdoor pool area looked really nice. the upgraded king room with suite living area was comfortable and nicely set up
Keskinkertainen
2,5
Plussat: Very bad experience having the confirmation number they don’t give me a room and it’s was a late night and we have to look for a hotel
Erinomainen
10,0
Plussat: My third stay at this property, never a problem, staff is extremely friendly. Great location near enough to walk downtown, yet out of the noise. My hotel of choice when I visit Cancun.
Erinomainen
9,6
Plussat: Adrianna was great she took time for helping me with vis and visit the city of Cancun! A nice person
Erinomainen
10,0
Plussat: beatifull
Hyvä
6,0
Plussat: The location was close to everything
Erinomainen
10,0
Plussat: Very beautiful views. The beach is amazing. The location was perfect!
Erinomainen
9,6
Plussat: Great staff, spa, and room service. Location and amenities were good as well
Erinomainen
9,6
Plussat: The staff was sweet, the hotel has been undergoing renovations and made a bunch of updated changes. I loved the beach access and having access to on site restaurants, bar, spa, and free laundry rooms.
Erinomainen
9,2
Plussat: Staff was great. Location was very good and close to restaurants and night life. We had the most beautiful view.
Erinomainen
10,0
Plussat: Great location. Friendly and helpful staff. Got us checked into our room hours before official check in time .
Erinomainen
10,0
Plussat: everything are good
Hyvä
6,8
Plussat: Confort of rooms
Tiedot
Arvostelut
Kokonaisarvosana 8,6 Erinomainen
Perustuu 578 arvosteluun
Puhtaus
8,7
Comfort
8,7
Sijainti
9,1
Palvelut
8,4
Henkilökunta
8,9
Hinta-laatusuhde
8,1
6,7 Hyvä
Plussat: the outdoor pool area looked really nice. the upgraded king room with suite living area was comfortable and nicely set up
Miinukset: check-in is at 3PM. when I arrived at 6PM the room was not ready and they told me to wait 30 min which was inconvenient because I was tired from traveling. The original room I was placed in was on the first floor across from the hotel utility closet. Did not feel safe, was uncomfortable and very noisy on the first floor. When I asked for the upgrade, the room was nice and had a welcome dessert on the table (macaroons and dipped strawberry) - there were ants crawling all over it! I did not complain, I just threw it away.
2,5 Keskinkertainen
Plussat: Very bad experience having the confirmation number they don’t give me a room and it’s was a late night and we have to look for a hotel
Miinukset:
10,0 Erinomainen
Plussat: My third stay at this property, never a problem, staff is extremely friendly. Great location near enough to walk downtown, yet out of the noise. My hotel of choice when I visit Cancun.
Miinukset: N/A
9,6 Erinomainen
Plussat: Adrianna was great she took time for helping me with vis and visit the city of Cancun! A nice person
Miinukset:
10,0 Erinomainen
Plussat: beatifull
Miinukset: they charge bottles of water
6,0 Hyvä
Plussat: The location was close to everything
Miinukset: The walls were so thin i heard the neighbors yelling all night.
10,0 Erinomainen
Plussat: Very beautiful views. The beach is amazing. The location was perfect!
Miinukset:
9,6 Erinomainen
Plussat: Great staff, spa, and room service. Location and amenities were good as well
Miinukset: The hotel is a little older but was clean and the hotel staff was great! As soon as you walk in you're greeted and asked to go to a presentation. That would be my only fault. We were there for our anniversary not to be asked to be asked about a timeshare. Other than that, the grounds were clean and the beach area was excellent! Our room was kept clean and room service was 24hrs. The spa was great as well. The two restaurants were a good value and the hotel is within walking distance to the grocery store, night life and a flea market. If you decided to attend the presentation, you were offered tours at a discounted price. One of our tours had a mix up but we were offered a refund or to reschedule. Overall our stay was nice and we enjoyed our time there.
9,6 Erinomainen
Plussat: The staff was sweet, the hotel has been undergoing renovations and made a bunch of updated changes. I loved the beach access and having access to on site restaurants, bar, spa, and free laundry rooms.
Miinukset: The food was ok, we had lunch/dinner that we enjoyed, but breakfast was not good. There wasn’t too many breakfast options on the food service menu, and we went out to the stores and made breakfast in our room.
9,2 Erinomainen
Plussat: Staff was great. Location was very good and close to restaurants and night life. We had the most beautiful view.
Miinukset:
10,0 Erinomainen
Plussat: Great location. Friendly and helpful staff. Got us checked into our room hours before official check in time .
Miinukset:
10,0 Erinomainen
Plussat: everything are good
Miinukset: Nothing
6,8 Hyvä
Plussat: Confort of rooms
Miinukset: Room cleaning service: provided at 4 pm after two claims
Caracolin ranta sijaitsee muutaman askeleen päässä ja Cancúnin kokouskeskus sijaitsee 8 minuutin kävelymatkan päässä. Käytössäsi on express-uloskirjautuminen, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-pysäköinti.
Caracolin ranta ja Cancúnin kokouskeskus sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-pysäköinti.
Kokonaisarvosana 8,5 Erinomainen
Perustuu 4 512 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
- Yksin matkustavat
OK
4,2
Plussat: The breakfast was good.
Erinomainen
9,2
Plussat: It was very clean. They upgraded me to a suit room when I got there. It was very spacious and convenient..
Erinomainen
10,0
Plussat: Great breakfast, Lot of Mexicans staying at the hotel. Most Mexicans are friendly although a bit reserved and none tried to engage with us because we couldn’t speak Mexican.
Erinomainen
10,0
Plussat: Always clean
Erinomainen
10,0
Plussat: The Beachscape Kin Ha has the perfect location. It’s clean and very tidy, staff are very friendly and helpful. I think these Villas and Suites are really good value for your money.
Erinomainen
8,3
Plussat: The location! It's by a nice and clean beach.The R1andR2 bus stop is right outside of the hotel.
Hyvä
7,0
Plussat: 1. Really nice beach - much better than those of more expensive hotels located nearby (think: sand + palm trees vs rocks + concrete / sandbags); 2. The area is rather pleasant, compared to other places we have seen there, also restaurants and big shops are 10 min nice walk away; 3. They have a self-serviced laundry and a basic but working gym open until 11 pm. 4. Swimming pool was guarded and open until 10 pm. 5. Our 2nd room (suite) was really nice and spacious (we complained about the original one). Although late and after complaining about the initial room and treatment, we were given a complementary house wine with our replacement room - a nice gesture from the lady receptionist who realised that this was our wedding anniversary trip. 6. Two ladies working at the reception and Viktor (lobby boy) were the nicest and most professional members of staff we met there.
Erinomainen
9,2
Plussat: Everything. Market, restaurant, beach, workers. They all are good.
Hyvä
7,9
Plussat: It was a perfect choisefot this season. The beach was perfect
Keskinkertainen
3,0
Plussat: Our room was way too noisy . People go there for good night sleep after whole day tiering . Every day at 4.00 a m Delivery van comes creat more loude .This hotel 2.50 star not more than that .
Erinomainen
10,0
Plussat: Great location , beautiful beach, very good brekfast,crew very kind
Hyvä
7,5
Plussat: We enjoyed our stay. The room was comfortable and it had a fridge and a microwave. We were offered to upgrade to a sea view for an extra $45 a night but we stayed in our room. I was a little worried about the musty smell that was mentioned in a few of the other reviews but our room was fine and clean. The pool was lovely and looked over the beautiful white sanded beach. We ate at the beach restaurant many times and it was reasonably priced with cocktails prices around £3. During our stay there were quite a few mosquitos but with repellent each evening they leave you alone.
Tiedot
Arvostelut
Kokonaisarvosana 8,5 Erinomainen
Perustuu 4 512 arvosteluun
Ranta
9,3
Uima-allas
9,3
Sijainti
9,1
Mukavuus
7,7
Palvelut
7,7
Internet
7,5
Aamiainen
7,4
Palvelu
7,3
Huone
6,8
Uima-allas
9,2
Sijainti
9,2
Ranta
9,0
Ruoka
8,2
Palvelu
7,8
Aamiainen
7,8
Palvelut
7,5
Huone
6,6
Uima-allas
9,4
Ranta
9,1
Sijainti
9,1
Palvelut
8,4
Mukavuus
8,1
Ruoka
7,8
Palvelu
7,2
Aamiainen
7,2
Huone
6,0
Internet
5,8
Tunnelma
3,4
Sijainti
9,3
Ranta
9,1
Palvelut
8,1
Aamiainen
7,7
Palvelu
7,6
Mukavuus
7,5
Ruoka
7,2
Huone
6,4
4,2 OK
Plussat: The breakfast was good.
Miinukset: The room. Like a motel 6!
9,2 Erinomainen
Plussat: It was very clean. They upgraded me to a suit room when I got there. It was very spacious and convenient..
Miinukset: Most of the rooms do not have a view of the beach or any kind of water. I felt other resorts offered some kind of view.
10,0 Erinomainen
Plussat: Great breakfast, Lot of Mexicans staying at the hotel. Most Mexicans are friendly although a bit reserved and none tried to engage with us because we couldn’t speak Mexican.
Miinukset: We didn’t like the fact that everywhere you go their are people trying to sell you things, it’s constant selling with people approaching you on the streets to sell you a tour. Don’t buy anything from them until you have done your research, especially about price and what is included within the price. There are many places you can get 2 for 1 entrance. But to be honest only the Chic hen Itza trip is worth doing, other excursions you can do them by yourselves much cheaper too. I fact Chichen itza is the only tour worth doing regardless.
10,0 Erinomainen
Plussat: Always clean
Miinukset:
10,0 Erinomainen
Plussat: The Beachscape Kin Ha has the perfect location. It’s clean and very tidy, staff are very friendly and helpful. I think these Villas and Suites are really good value for your money.
Miinukset: Only company would be that there was too many different food choices in Cancun. But overall very good.
8,3 Erinomainen
Plussat: The location! It's by a nice and clean beach.The R1andR2 bus stop is right outside of the hotel.
Miinukset: The door in my room have big gaps . You can see the lights from the outside at night.
7,0 Hyvä
Plussat: 1. Really nice beach - much better than those of more expensive hotels located nearby (think: sand + palm trees vs rocks + concrete / sandbags); 2. The area is rather pleasant, compared to other places we have seen there, also restaurants and big shops are 10 min nice walk away; 3. They have a self-serviced laundry and a basic but working gym open until 11 pm. 4. Swimming pool was guarded and open until 10 pm. 5. Our 2nd room (suite) was really nice and spacious (we complained about the original one). Although late and after complaining about the initial room and treatment, we were given a complementary house wine with our replacement room - a nice gesture from the lady receptionist who realised that this was our wedding anniversary trip. 6. Two ladies working at the reception and Viktor (lobby boy) were the nicest and most professional members of staff we met there.
Miinukset: 1. There is a big difference between rooms with the same price tag. Our original room was so bad that we complained about it and got a much better one (although of the same "standard" and price). We stayed a night in the original suite room and then were moved to the same standard suite room but located in a different building ("3000"). The 2nd room had much bigger and better shower cabin (more space and not leaking); the room was located on the 3rd floor with big balcony and nice view; it had both AC units working, new fridge and all doors were working. The 1st room was on the ground floor, with windows and "terrace" looking onto the hotel's entrance and front parking lot. One AC unit was not working and funny smell was coming out from somewhere. Wardrobe's and bathroom's sliding doors were broken and could not be moved. Fridge was maybe 20 years older than the one in the 2nd room. 2. Hidden charges. I booked this room via booking.com. There was no distinction between suite rooms and all had the same price. However, when I arrived and was checking-in I was told that I would have to pay extra 45 USD per night if I wanted a view onto the pool or the beach. Receptionist guy listened to me complaining about it and yet still gave me probably one of their worse rooms. I would maybe understand my fate if we were there during the high season, but the hotel was half empty at least. Information book and menu in the room was not "updated" so showed lower prices that we were charged. Also it does not mention anywhere that Tax is not included and service charge is not optional an will be added. A meal for 350 pesos suddenly turned into 650 pesos. 3. Staff some good, some not...
9,2 Erinomainen
Plussat: Everything. Market, restaurant, beach, workers. They all are good.
Miinukset: Only problem is the moisture or mold smell. After starting air conditioning, there is no problem but they have to solve that problem.
7,9 Hyvä
Plussat: It was a perfect choisefot this season. The beach was perfect
Miinukset: The room was old fasion and had a bad small
3,0 Keskinkertainen
Plussat: Our room was way too noisy . People go there for good night sleep after whole day tiering . Every day at 4.00 a m Delivery van comes creat more loude .This hotel 2.50 star not more than that .
Miinukset:
10,0 Erinomainen
Plussat: Great location , beautiful beach, very good brekfast,crew very kind
Miinukset:
7,5 Hyvä
Plussat: We enjoyed our stay. The room was comfortable and it had a fridge and a microwave. We were offered to upgrade to a sea view for an extra $45 a night but we stayed in our room. I was a little worried about the musty smell that was mentioned in a few of the other reviews but our room was fine and clean. The pool was lovely and looked over the beautiful white sanded beach. We ate at the beach restaurant many times and it was reasonably priced with cocktails prices around £3. During our stay there were quite a few mosquitos but with repellent each evening they leave you alone.
Miinukset: No real negatives. The rooms were a little dated but fine for what we needed. It rained for a few days while we were there and there wasn’t much to do, maybe if it rains there could be some activities to do eg water sports etc..
Caracolin ranta ja Cancúnin kokouskeskus sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-pysäköinti.
Delphinus Dreams -delfiinikeskus sijaitsee muutaman askeleen päässä ja Forumin ranta sijaitsee 3 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä lomakeskus tarjoaa liikeasiakkailleen 2 kokoushuonetta. Palveluihin kuuluu ilmainen valet-pysäköinti.
Kokonaisarvosana 8,2 Erinomainen
Perustuu 4 073 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
- Yksin matkustavat
Erinomainen
8,3
Plussat: Highly recommend the altitude suits, you get lots of great bonuses like a free Bali bed, access to the infinity pool (amazing to have less people around and the views). I’ve heard the other building does not have very nice rooms (dated)! Lots of good food to choose from, just it can take a while!
Erinomainen
8,8
Plussat: Beach pool stuff weather
OK
5,4
Plussat: Nothing was that good,it was OK.
Erinomainen
9,2
Plussat: Early check-in. Pool, beach, restaurants & bars, spa. Staff: 10/10.
Hyvä
6,0
Plussat: Staff was nice.
Erinomainen
8,8
Plussat: The cordiality of the staff The altitud room The all included plan
Erinomainen
8,0
Plussat: Great price for what I got in return.
OK
5,4
Plussat: I enjoyed my SOS massage at spa.
Erinomainen
9,6
Plussat: The staff is top notch from the front desk, to the waiters and supervisors! The room was well equipped and the cleaning crew did a great job. I also ordered room service and the food came hot in a reasonable amount of time. Don't forget to tip your porter, waiters, and maids. They work hard for us to have a great experience!
Erinomainen
8,3
Plussat: Very kind & helpful staff, majestic beach in front, clean rooms and a buffet with variety of mexican and other plates
Keskinkertainen
3,3
Plussat: The Risotto restaurant was good. I was surprised at the quality of food and The manager was very nice. We had a lovely dinner.That was the only shimmer of light during our stay.
Keskinkertainen
3,3
Plussat: The food was acceptable even though difficult to access out with meal times when all inclusive The beach was nice and the view from over balcony
Tiedot
Arvostelut
Kokonaisarvosana 8,2 Erinomainen
Perustuu 4 073 arvosteluun
Sijainti
9,3
Ranta
9,0
Internet
8,8
Aamiainen
7,2
Huone
6,7
Palvelu
6,6
Ruoka
6,2
Mukavuus
5,0
Sijainti
9,3
Ranta
8,7
Aamiainen
7,1
Uima-allas
6,9
Vastinetta rahalle
6,5
Ruoka
6,3
Palvelu
6,0
Huone
5,8
Puhtaus
5,8
Tunnelma
5,4
Mukavuus
5,0
Sijainti
9,4
Ranta
9,0
Vastinetta rahalle
6,6
Palvelu
6,4
Huone
6,0
Ruoka
6,0
Tunnelma
5,2
Mukavuus
4,7
Palvelu
6,0
8,3 Erinomainen
Plussat: Highly recommend the altitude suits, you get lots of great bonuses like a free Bali bed, access to the infinity pool (amazing to have less people around and the views). I’ve heard the other building does not have very nice rooms (dated)! Lots of good food to choose from, just it can take a while!
Miinukset: Unless you give lots of tips, waiters can be a little rude and slow!
8,8 Erinomainen
Plussat: Beach pool stuff weather
Miinukset: Food is poor
5,4 OK
Plussat: Nothing was that good,it was OK.
Miinukset: Only 2 restaurants open daily,not many varieties, only 1 of them had breakfast. They need remodeling badly. The other 2 were 3 days of the week opened, dinner only. Small pools, hard to find lounge chairs.
9,2 Erinomainen
Plussat: Early check-in. Pool, beach, restaurants & bars, spa. Staff: 10/10.
Miinukset: 3 small but important things: * Poor toiletry. * 3 sad cans in the room fridge. * +50% on public price of cigarettes... Why? Is it even legal? Honestly, do you really need to do that with such business volume??
6,0 Hyvä
Plussat: Staff was nice.
Miinukset: Bars open late close early. Only two small elevators. Lots of kids. No ac in lobby. No view in room. Terribly customer service in restaurants.
8,8 Erinomainen
Plussat: The cordiality of the staff The altitud room The all included plan
Miinukset: The ordinary rooms at the old tower are not in good shape
8,0 Erinomainen
Plussat: Great price for what I got in return.
Miinukset: Pools could be larger.
5,4 OK
Plussat: I enjoyed my SOS massage at spa.
Miinukset: Staff was not welcoming & seemed overwhelmed. Only 1 elevator in service during entire trip which caused long wait times & I was on 12th floor. No ventilation in the only elevator that worked. Wait times for buffet. Entire facility under staffed. Room service food was disgusting & came cold on more than 1 location. Drink & food service at pool non existent. Visited Altitude side of property & upset I wasn't offered option to upgrade.
9,6 Erinomainen
Plussat: The staff is top notch from the front desk, to the waiters and supervisors! The room was well equipped and the cleaning crew did a great job. I also ordered room service and the food came hot in a reasonable amount of time. Don't forget to tip your porter, waiters, and maids. They work hard for us to have a great experience!
Miinukset: The room next door had work going on (sounded like bathroom upgrading) that entailed hammering starting at 9:15. I could tolerate the hammering considering I left my room by 10am, but one day fumes from the work permeated my room and I had to rush to get out. You might want to keep adjacent rooms to these vacant.
8,3 Erinomainen
Plussat: Very kind & helpful staff, majestic beach in front, clean rooms and a buffet with variety of mexican and other plates
Miinukset: Problem with the elevator during our staying there
3,3 Keskinkertainen
Plussat: The Risotto restaurant was good. I was surprised at the quality of food and The manager was very nice. We had a lovely dinner.That was the only shimmer of light during our stay.
Miinukset: Our elevator free fell from one floor to the next. We thought we were going to die. The other elevator we got trapped in. This was on our first day. I complained about it and nobody got back to us until the last night of our stay. We literally had to walk up and down 6 flights of steps every time we left the hotel room to go eat or go to the beach or leave for an excursion. VERY disappointing. What made it worse is that our AC didn’t work. I complained our first day there and couldn’t get anyone to look into it until our last night there. So we would huff and puff up the stairs only to come to a HOT room. 80 degrees. It was our 10th wedding anniversary. Upon booking I requested that because we were getting in late, I’d like to have a meal prepared and waiting for us in the hotel. The told me in writing that they would take care of it. We were tired and my wife was hungry when we arrived. I told her not to worry because I had something special planned. NOTHING. We ended up ordering room service which took 11/2 hours and came up to us incomplete. I don’t have the time to list the number of disappointments I experienced. But they were many, and there were some pretty gross practices with the food service. Needless to say I do not recommend this resort and will not be staying again. They didn’t even care. We never even talked to the hotel manager. just the chief concierge . Who after telling us he would meet us at 4:00 had us wait on him for 40 minutes. He did not offer any meaningful resolution. It was a waste of time. Book at your own risk.
3,3 Keskinkertainen
Plussat: The food was acceptable even though difficult to access out with meal times when all inclusive The beach was nice and the view from over balcony
Miinukset: the Hotel and the rooms smelt of sewage and were very warm and humid. The bedroom was dirty and outdated. Everything was wet including the bed sheets. The pools were dirty and very crowded. Staff where grumpy, unhelpful and impatient. There were only two lifts for the whole building, one of which was frequently not in use. This often meant we were waiting 10-20 mins for a lift. The hotel was also very noisy with a live band playing at late into the night/ am extremely Loudly. We were expecting a 4/5 star hotel and I would give it a 1/2. Would definitely not recommend
Delphinus Dreams -delfiinikeskus sijaitsee muutaman askeleen päässä ja Forumin ranta sijaitsee 3 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä lomakeskus tarjoaa liikeasiakkailleen 2 kokoushuonetta. Palveluihin kuuluu ilmainen valet-pysäköinti.
Cancúnin interaktiivinen merimaailma ja La Islan ostoskeskus sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on tietokonepiste, express-sisäänkirjautuminen ja ilmaiset sanomalehdet aulassa. Palveluihin kuuluu ilmainen pysäköinti.
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Kokonaisarvosana 7,9 Hyvä
Perustuu 3 385 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
9,7
Plussat: It’s was a great experience. Great staff very friendly
Erinomainen
10,0
Plussat: The entire service staff is extremely friendly and helpful. Enrique at the bar is a great asset, and excels at taking care of the guests. Ismael at the bar is amazing also. Staff like that goes a long way in giving a guest a reason to return.
Keskinkertainen
2,2
Plussat: I was not impressed by flamingo.
I will not recommended this hotel
Hyvä
6,0
Plussat: Location on the beach
Keskinkertainen
2,2
Erinomainen
9,1
Plussat: Hotel Staff was friendly with a relaxing environment.
Erinomainen
10,0
Plussat: An amazing deal for the price - definitely do the All Inclusive. Drinks were great, food was amazing, and the beach was actually pretty quiet considering you're in Cancun. The room was one of the nicest we've ever stayed in - highly recommended!
Keskinkertainen
2,5
OK
5,1
Plussat: That it was on the beach
Hyvä
6,0
Plussat: Went to Cancun for a wedding and needed an affordable hotel with standard amenities. Staff was friendly, rooms were nicely renovated, everything seemed very clean, pool and beach facilities were very nice and the main restaurant, Albatros, was pretty good.
Erinomainen
10,0
Plussat: The staff was very accommodating. The food was surprisingly good and fresh for a buffet. The sit down restaurant had a great selection and comfortable setting. The hotel throughout had marble floors and tasteful, fun decor. It is somewhat luxurious without being pretentious or intimidating.
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Tiedot
Arvostelut
Kokonaisarvosana 7,9 Hyvä
Perustuu 3 385 arvosteluun
Sijainti
8,7
Ranta
8,4
Aamiainen
6,9
Vastinetta rahalle
6,7
Palvelu
6,5
Huone
6,5
Tunnelma
5,3
Ruoka
4,8
Juomat
4,3
Internet
2,0
Sijainti
8,8
Puhtaus
8,2
Uima-allas
7,3
Huone
6,2
Palvelu
6,1
Mukavuus
5,2
Ruoka
4,1
Tunnelma
4,0
Ranta
8,6
Sijainti
8,4
Palvelut
7,8
Vastinetta rahalle
6,7
Palvelu
5,9
Huone
5,5
Ruoka
4,9
9,7 Erinomainen
Plussat: It’s was a great experience. Great staff very friendly
Miinukset:
10,0 Erinomainen
Plussat: The entire service staff is extremely friendly and helpful. Enrique at the bar is a great asset, and excels at taking care of the guests. Ismael at the bar is amazing also. Staff like that goes a long way in giving a guest a reason to return.
Miinukset:
2,2 Keskinkertainen
Plussat: I was not impressed by flamingo.
I will not recommended this hotel
Miinukset: No air condition.
Accomodation gave me hard time.
I had a hard time staying there.
I did not enjoy my time there.
6,0 Hyvä
Plussat: Location on the beach
Miinukset: Food was terrible, and no one spoke English.
2,2 Keskinkertainen
Plussat:
Miinukset: They gave me one bed instead of two. I had roaches in my mattress, toilet clog and a/c didnt work.
9,1 Erinomainen
Plussat: Hotel Staff was friendly with a relaxing environment.
Miinukset: Wifi didn't work half of the time.
10,0 Erinomainen
Plussat: An amazing deal for the price - definitely do the All Inclusive. Drinks were great, food was amazing, and the beach was actually pretty quiet considering you're in Cancun. The room was one of the nicest we've ever stayed in - highly recommended!
Miinukset: Nothing! The staff was friendly, the food was good, the room was clean and wonderful. We will definitely stay here again if we return to Cancun.
2,5 Keskinkertainen
Plussat:
Miinukset: I met another nice young couple who got ripped off with a bunch of unexpected charges.
5,1 OK
Plussat: That it was on the beach
Miinukset: The beds were very uncomfortable, no hot showers, couldn’t get the room to cool off air conditioning wasn’t working correctly .
6,0 Hyvä
Plussat: Went to Cancun for a wedding and needed an affordable hotel with standard amenities. Staff was friendly, rooms were nicely renovated, everything seemed very clean, pool and beach facilities were very nice and the main restaurant, Albatros, was pretty good.
Miinukset: Tried upgrading us to all inclusive when we checked in. Our flight changed to an earlier time days before so we got there at 11:30AM and they couldn't get us a room any earlier than 3pm when most hotels can. Tried selling us time shares and a raffle for a cheap bottle of wine, hidious pink towel and a cheap looking beach bag. They made you wear a black wrist band if you didnt buy the all inclusive package which made you feel "black listed". One of the cleaning ladies put someone elses clothes in our room. Nothing horrible just no wow factor.
10,0 Erinomainen
Plussat: The staff was very accommodating. The food was surprisingly good and fresh for a buffet. The sit down restaurant had a great selection and comfortable setting. The hotel throughout had marble floors and tasteful, fun decor. It is somewhat luxurious without being pretentious or intimidating.
Miinukset: The drinks at the bar seemed weak and there is no service to the beach bungalows or poolside. I had a vision if fancy drinks with umbrellas and fresh fruit, but instead a plastic cup and waiting in line.
Cancúnin interaktiivinen merimaailma ja La Islan ostoskeskus sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on tietokonepiste, express-sisäänkirjautuminen ja ilmaiset sanomalehdet aulassa. Palveluihin kuuluu ilmainen pysäköinti.
Delphinus Dreams ja Forumin ranta sijaitsevat 5 minuutin ajomatkan päässä. Tortugan ranta sijaitsee 3,2 kilometrin ja La Islan ostoskeskus 4 kilometrin päässä tästä 4 tähden lomakeskuksesta. Kaikissa 395 huoneessa on ilmastointi ja niiden varusteluun kuuluu minibaari sekä LED-TVt. Jokaisessa huoneessa on kalustettu parveke. Mukavuuksiin kuuluu kaapelikanavat sekä ilmainen langaton internetyhteys. Kylpyhuoneessa on ilmaiset hygieniatuotteet ja hiustenkuivaaja. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-palvelu. Voit rentoutua kylpylässä, jonka palveluihin sisältyvät muun muassa hierontapalvelu, vartalohoidot ja kasvohoidot. Nauti auringosta hotellin yksityisellä rannalla tai kokeile palveluihin kuuluvaa 3 ulkouima-allasta. Hotellista löytyvät myös seuraavat mukavuudet/harrastukset: sauna ja ympäri vuorokauden auki oleva kuntokeskus. Tämän lomakeskuksen palveluihin kuuluu muun muassa concierge-palvelut, lastenhoitopalvelu (lisämaksusta) ja lahjaliikkeitä/lehtimyymälöitä. Tämä lomakeskus tarjoaa asiakkailleen täysihoitohinnat, joihin kuuluvat hotellin ravintoloissa nautitut ateriat ja juomat. Ruokailuista tietyissä ravintoloissa, erikoisillallisista ja -aterioista, tietyistä juomista ja muista palveluista saatetaan periä erillinen maksu. Nauti ruoista lomakeskuksen ravintolassa nimeltä The Grill, joka on yksi majoitusliikkeen 4 ravintolasta. Palveluihin kuuluu myös ympärivuorokautinen huonepalvelu ja kahvila. Käytössäsi on rantabaari ja allasbaari. Jos mielesi tekee raikasta juotavaa, kokeile myös palveluihin kuuvaa 4 baaria. Maksullinen buffetaamiainen on tilattavissa. Hotelli veloittaa seuraavat maksut ja vakuudet palvelun toimittamisen, sisään- tai uloskirjautumisen yhteydessä. Aamiainen: noin 280–350 MXN per henkilö Edellinen luettelo ei ehkä kata kaikkea. Maksut ja vakuudet eivät välttämättä sisällä veroja ja ne saattavat muuttua. Hierontapalvelut ja kylpylähoidot tulee varata etukäteen. Varauksen voi tehdä soittamalla majoitusliikkeeseen ennen saapumista varausvahvistuksessa olevaan numeroon. Vain hotelliin kirjautuneet vieraat saavat oleskella huoneissa. Joissain tiloissa saattaa olla liikuntarajoitteita. Lisätietoja saa ottamalla yhteyttä hotelliin tilausvahvistuksessa annettujen yhteystietojen avulla.
Kokonaisarvosana 8,2 Erinomainen
Perustuu 21 arvosteluun
Erinomainen
10,0
Plussat: The pool area was amazing with lounge chairs built into the pool so laying on one , the water just covered my body---nice
Hyvä
7,3
Plussat: The beach
Hyvä
7,1
Plussat: Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
Erinomainen
10,0
Plussat: To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
OK
4,8
Plussat: The resort was very average. The location was amazing. It is on a clean part of the beach. They provide cabanas on the beach. And when you leave the resort you are a very quick walk to all the bars and restaurants.
OK
4,8
Plussat: I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad.
We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm.
we had to call the manager and after arguing with us they started to bring us food.
The breakfast place and the restaurant inside the hotel called risotto is the worst experience ever. Imagine that in an empty restaurant, with lots of empty tables we habe to sign in a waiting list and get a number. Although we were informed that no previous reservation was needed. It was really impresive the bad service and lack of interest and understanding by the hosts. How come i have to be in a waiting list of an empty restaurant for about 1 hr. In order sit
The hotel is nice but the service is horrible. The only place where the service was great was at the beach bar. They where really nice with us. Specially mr.Angel he was outstanding. The rest of the service really but really bad.
Erinomainen
10,0
Plussat: The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!
Erinomainen
10,0
Plussat: A clean, safe place with friendly and helpful personnel .
Good location. Easy access to the beach nightlife.
Hyvä
7,7
Plussat: Beach was gorgeous. The staff very knowledgeable and friendly. The Grill Restaurant was very good and a good value as well.
OK
4,0
Plussat: Rooms are very tiny, sink was clogged, view is not that good, they charge for everything.
Erinomainen
8,0
Plussat: The location on the beach, the view of the Gulf, the staff and resort facilities made the week's vacation/business trip memorable.
OK
5,7
Plussat: The facility was excellent and the location and amenities were first rate. This is an older hotel that has been completely remodeled and unfortunately the staff and pricing have not been. See below.
Keskinkertainen
3,7
Plussat: The location is very good.near to the center,restaurants,discos.also the ocean view rooms worth to be reserved only for the excelent view that u can have.the beacj is nice,clear water,and quiet.nice pool and poolrestaurant also.
Keskinkertainen
3,4
Plussat: The view fofrm the hotel is excellent, apart from construction work going on at the beach which I assume is temporary
Tiedot
Arvostelut
Kokonaisarvosana 8,2 Erinomainen
Perustuu 21 arvosteluun
10,0 Erinomainen
Plussat: The pool area was amazing with lounge chairs built into the pool so laying on one , the water just covered my body---nice
Miinukset: Open air clubs full of partners and loud thumping music could be heard in the room at night
7,3 Hyvä
Plussat: The beach
Miinukset: The wait time in the reception ... And you can feel the sun inside of the lobby
7,1 Hyvä
Plussat: Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
Miinukset:
10,0 Erinomainen
Plussat: To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Miinukset: The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:
4,8 OK
Plussat: The resort was very average. The location was amazing. It is on a clean part of the beach. They provide cabanas on the beach. And when you leave the resort you are a very quick walk to all the bars and restaurants.
Miinukset: We traveled with a wedding party and were able to see the resort where our friends stayed. Although this resort was average in appearance, it was WAY over priced (compared to where our friends stayed and what they paid). The all inclusive is NOT included if you book through a third party (kayak, orbitz, expedia). When we got to the hotel is was $240 additional per person even though the hotel is advertised as an all inclusive on Kayak. Our view was of the loud banging construction that woke us up at 5am each day. When I called to see if we could move rooms, I was told we could get some ear plugs. The construction was loud and early! There is no hot tub at all. The resort is very small. Also, the house keeping staff skipped our room one day, on another day they charged us $100 for spilling a cocktail on the comforter.
4,8 OK
Plussat: I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad.
We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm.
we had to call the manager and after arguing with us they started to bring us food.
The breakfast place and the restaurant inside the hotel called risotto is the worst experience ever. Imagine that in an empty restaurant, with lots of empty tables we habe to sign in a waiting list and get a number. Although we were informed that no previous reservation was needed. It was really impresive the bad service and lack of interest and understanding by the hosts. How come i have to be in a waiting list of an empty restaurant for about 1 hr. In order sit
The hotel is nice but the service is horrible. The only place where the service was great was at the beach bar. They where really nice with us. Specially mr.Angel he was outstanding. The rest of the service really but really bad.
Miinukset:
10,0 Erinomainen
Plussat: The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!
Miinukset:
10,0 Erinomainen
Plussat: A clean, safe place with friendly and helpful personnel .
Good location. Easy access to the beach nightlife.
Miinukset:
7,7 Hyvä
Plussat: Beach was gorgeous. The staff very knowledgeable and friendly. The Grill Restaurant was very good and a good value as well.
Miinukset:
4,0 OK
Plussat: Rooms are very tiny, sink was clogged, view is not that good, they charge for everything.
Miinukset:
8,0 Erinomainen
Plussat: The location on the beach, the view of the Gulf, the staff and resort facilities made the week's vacation/business trip memorable.
Miinukset: It was all most enjoyable and relaxing.
5,7 OK
Plussat: The facility was excellent and the location and amenities were first rate. This is an older hotel that has been completely remodeled and unfortunately the staff and pricing have not been. See below.
Miinukset: I booked a Regency Club level room expecting something for my money. I got nothing. Everything at the hotel is charged for and I felt like an Economy class passenger paying luxury, first class prices. I was charged for everything from Internet to towels at the pool. This was a horrible, second class service from a first class (supposedly) hotel. I will never again stay at any Hyatt and I am a very, very frequent flyer and traveler.
3,7 Keskinkertainen
Plussat: The location is very good.near to the center,restaurants,discos.also the ocean view rooms worth to be reserved only for the excelent view that u can have.the beacj is nice,clear water,and quiet.nice pool and poolrestaurant also.
Miinukset: Very ineficient stuff to the front desk,i had to change 3 times the room till I had to pay extra for a ocean view room cause the most of the standard rooms are on the front of the hotel and they are very noisy(to close to the air conditioning big,big machine).to much umidity and shits smell
3,4 Keskinkertainen
Plussat: The view fofrm the hotel is excellent, apart from construction work going on at the beach which I assume is temporary
Miinukset: This hotel is a 3* hotel maximum that is sold as a cheap 5* hotel. It has small rooms and bathrooms (building from the 70-s), very low ceilings, unpleasant smell from the bathroom and from the airconditioning, holes in linen. The baby cot that was given to us looked as if it was eaten by dogs - terrible. If you expect Hayatt 5* luxury - do not stay here.
Delphinus Dreams ja Forumin ranta sijaitsevat 5 minuutin ajomatkan päässä. Tortugan ranta sijaitsee 3,2 kilometrin ja La Islan ostoskeskus 4 kilometrin päässä tästä 4 tähden lomakeskuksesta. Kaikissa 395 huoneessa on ilmastointi ja niiden varusteluun kuuluu minibaari sekä LED-TVt. Jokaisessa huoneessa on kalustettu parveke. Mukavuuksiin kuuluu kaapelikanavat sekä ilmainen langaton internetyhteys. Kylpyhuoneessa on ilmaiset hygieniatuotteet ja hiustenkuivaaja. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-palvelu. Voit rentoutua kylpylässä, jonka palveluihin sisältyvät muun muassa hierontapalvelu, vartalohoidot ja kasvohoidot. Nauti auringosta hotellin yksityisellä rannalla tai kokeile palveluihin kuuluvaa 3 ulkouima-allasta. Hotellista löytyvät myös seuraavat mukavuudet/harrastukset: sauna ja ympäri vuorokauden auki oleva kuntokeskus. Tämän lomakeskuksen palveluihin kuuluu muun muassa concierge-palvelut, lastenhoitopalvelu (lisämaksusta) ja lahjaliikkeitä/lehtimyymälöitä. Tämä lomakeskus tarjoaa asiakkailleen täysihoitohinnat, joihin kuuluvat hotellin ravintoloissa nautitut ateriat ja juomat. Ruokailuista tietyissä ravintoloissa, erikoisillallisista ja -aterioista, tietyistä juomista ja muista palveluista saatetaan periä erillinen maksu. Nauti ruoista lomakeskuksen ravintolassa nimeltä The Grill, joka on yksi majoitusliikkeen 4 ravintolasta. Palveluihin kuuluu myös ympärivuorokautinen huonepalvelu ja kahvila. Käytössäsi on rantabaari ja allasbaari. Jos mielesi tekee raikasta juotavaa, kokeile myös palveluihin kuuvaa 4 baaria. Maksullinen buffetaamiainen on tilattavissa. Hotelli veloittaa seuraavat maksut ja vakuudet palvelun toimittamisen, sisään- tai uloskirjautumisen yhteydessä. Aamiainen: noin 280–350 MXN per henkilö Edellinen luettelo ei ehkä kata kaikkea. Maksut ja vakuudet eivät välttämättä sisällä veroja ja ne saattavat muuttua. Hierontapalvelut ja kylpylähoidot tulee varata etukäteen. Varauksen voi tehdä soittamalla majoitusliikkeeseen ennen saapumista varausvahvistuksessa olevaan numeroon. Vain hotelliin kirjautuneet vieraat saavat oleskella huoneissa. Joissain tiloissa saattaa olla liikuntarajoitteita. Lisätietoja saa ottamalla yhteyttä hotelliin tilausvahvistuksessa annettujen yhteystietojen avulla.
Cancúnin interaktiivinen merimaailma ja La Islan ostoskeskus sijaitsevat 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Tämä lomakeskus tarjoaa liikeasiakkailleen 5 kokoushuonetta. Palveluihin kuuluu ilmainen valet-pysäköinti.
Kokonaisarvosana 7,8 Hyvä
Perustuu 6 618 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
- Yksin matkustavat
- Business
OK
5,8
Plussat: Finally changed me to a good room
Keskinkertainen
3,8
Plussat: Like the fact that I can open my slide door and hear the ocean water at night.
Erinomainen
8,8
Plussat: Location and staff
Erinomainen
10,0
Plussat: Everything was perfect
Hyvä
6,3
Plussat: The location The bed
Erinomainen
10,0
Plussat: location is great
Erinomainen
10,0
Plussat: The staff was professional and friendly. Upon arrival, they decorated the room in celebration of my partner's bday--beautiful!
OK
4,2
Hyvä
7,5
Plussat: Location was great! Beach was steps away, the staff was very nice, room was in good condition, clubs and restaurants were nearby which was even better. I was satisfied with my stay.
Erinomainen
9,6
Plussat: The ocean view and location!
Hyvä
7,0
Plussat: Only location.
Hyvä
7,5
Plussat: Location was central to clubs- which were very expensive. Food was good.
Tiedot
Arvostelut
Kokonaisarvosana 7,8 Hyvä
Perustuu 6 618 arvosteluun
Sijainti
9,3
Ranta
8,7
Aamiainen
7,5
Vastinetta rahalle
6,3
Ruoka
5,9
Palvelu
5,6
Hyvinvointialue
5,4
Huone
5,4
Palvelut
4,8
Internet
4,7
Mukavuus
4,1
Tunnelma
4,0
Puhtaus
3,7
Sijainti
9,4
Uima-allas
8,5
Ranta
8,1
Aamiainen
7,4
Vastinetta rahalle
6,2
Huone
5,9
Ruoka
5,8
Palvelu
5,8
Mukavuus
4,7
Palvelut
4,7
Puhtaus
3,6
Tunnelma
3,5
Sijainti
9,4
Aamiainen
7,8
Juomat
6,1
Vastinetta rahalle
5,9
Ruoka
5,8
Palvelu
5,5
Huone
4,2
Palvelut
3,6
Mukavuus
3,5
Puhtaus
3,5
Tunnelma
2,9
Sijainti
9,5
Palvelu
5,5
Huone
4,4
Sijainti
9,3
Palvelu
5,6
Huone
3,7
Mukavuus
3,6
5,8 OK
Plussat: Finally changed me to a good room
Miinukset: Everyone in Cancun is a scam artist, hotel needs upgraded a bit, staff was friendly.
3,8 Keskinkertainen
Plussat: Like the fact that I can open my slide door and hear the ocean water at night.
Miinukset: When our rooms were ready we went up to the Rooms when we open the door it smell like dirty mop the bed wasn’t so clean either when I complain they send someone who didn’t speak any English to come too my room.
8,8 Erinomainen
Plussat: Location and staff
Miinukset: Elevators broke
10,0 Erinomainen
Plussat: Everything was perfect
Miinukset: There’s nothing I didn’t like
6,3 Hyvä
Plussat: The location The bed
Miinukset: No hot water The dinner not good, not enough choice
10,0 Erinomainen
Plussat: location is great
Miinukset: everything was good
10,0 Erinomainen
Plussat: The staff was professional and friendly. Upon arrival, they decorated the room in celebration of my partner's bday--beautiful!
Miinukset: toilet was broken
4,2 OK
Plussat:
Miinukset: Old furnitures
7,5 Hyvä
Plussat: Location was great! Beach was steps away, the staff was very nice, room was in good condition, clubs and restaurants were nearby which was even better. I was satisfied with my stay.
Miinukset: The humidity does affect the climate in the room which causes a damp or wetness smell/feel, but it wasn’t unbearable like some people say. The hotel just needs a better ventilation system..hopefully they’ll update the hotel in the near future. Overall I would stay again, because it was 5 rooms booked for my group and only one had this issue.
9,6 Erinomainen
Plussat: The ocean view and location!
Miinukset: A little pricey compared to other prices. And...Staff not being readily available when needed unless you go to the front desk. They will tell you on the phone that someone is on their way to help, but on 2 occasions no one came (one was a problem with toilet flushing and another was problems with finding my room). However after asking several times I did get some assistance but it took a while.
7,0 Hyvä
Plussat: Only location.
Miinukset: All the Staff is not kind, not gentle.
7,5 Hyvä
Plussat: Location was central to clubs- which were very expensive. Food was good.
Miinukset: They have a real problem with seaweed -every morning from 5am - 9am tractors raked the beach and collected tons - I really mean tons of seaweed off the beach -which stunk like the sewers of Bangkok. This didn't help as the sea was just full of seaweed so it was like swimming in a sea of cabbage -we didn't bother. We went to another hotel down the coast for the second week it was the same there. This hotel seems to attract the tattoo yob brigade from Britain and South America. Clubs around there charge about £40 to get in and you can drink as much as you like - they also don't get started till 10pm so you can imagine what time the low life get back to the hotel slamming room doors at all hours at night - the rooms only have thin partitioning walls - not solid ones so all the rooms around shake when this happens. Everything in Cancun is so expensive - priced in US dollars - it really is RIP the tourist off. There are theme parks down the coast but each one is over £100 per person to get in. These parks and the temples also have two rates to get in - one for the tourist and one for the locals which is about half the price. Discrimination is always OK in these third world countries when its the foreigners who are being discriminated against. Africa and China do the same. The heat and humidity of Mexico is not for me - you feel drained just walking out in it. When you did go out to shops or site seeing you get hassled, every body you come in contact with is on the make- as one guy in a flea market said " come to my shop so we can rip you off" I've now been - wont be back - my advice is just get the travel video and watch it.
Cancúnin interaktiivinen merimaailma ja La Islan ostoskeskus sijaitsevat 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Tämä lomakeskus tarjoaa liikeasiakkailleen 5 kokoushuonetta. Palveluihin kuuluu ilmainen valet-pysäköinti.
Cancún - missä yöpyä?
Heatmaps-palvelumme avulla löydät täydellisen paikan missä yöpyä kohteessa Cancún. Näytämme kuinka lähellä hotellit sijaitsevat suhteessa suosituimpiin nähtävyyksiin