Cancún hotellit lähellä Playa Gaviota Azul

Plussat: North beach and Pool, Great Food (sometimes was cold but good taste), Spa.

Miinukset: Intermitent Wifi and Cable TV, extra charges for additional person.

Plussat: Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint. The friendliness of the staff is what we enjoyed the most. They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The hospitality is top-notch. The sugar sand beaches at Ziva are really nice. Both are protected so the crystal clear waters are calm and refreshing. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile. Our 6 yr old can't stop talking about The Kids Club. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Total winner in that regard. We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. We had a blast dancing all night long.

Miinukset: There were some things that we wished were better. We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy. And speaking of the food, it was spotty at best. Other than the fare that was offered on Mexico night, it was kinda disappointing. We weren't expecting a gourmet experience, but we thought it would be better than it was. The pool areas seemed a little bi-polar. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. We thought that a little more balance would have been nice. I was charged and international transaction fee by the resort. When I first questioned what this charge was, they told me that it was from my bank. But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. I will be calling them this afternoon to address this. Overall it was a great weekend.

Plussat: The staff, property, services, and landscape are amazing

Plussat: Staff were all very helpful. Many different food choices. Room in the turquoise tower was the nicest out family had ever seen. Pool and beach area just perfect! Would recommend to anyone traveling to Cancun.

Plussat: Amazing staff service

Miinukset: Food.

Plussat: Great experience and facilities. Awesome pools as well as recreational areas including the beach. Loved that they had kayak and paddleboarding for free.

Miinukset: The food wasn't great, it could have been better. The service at the restaurants wasn't great, you had to be asking multiple times for stuff.

Plussat: Excellent service. Beautiful pools and beaches.

Plussat: The staff was lovely and very accommodating...all of our requests were met in a timely manner. Food was great and rooms were very clean. Resort had much to offer.

Miinukset: Mixed drinks could have been better, but I’m not a big drinker so it was not a big deal.

Plussat: The quality of the beach. It was clean spacious and tranquil.

Miinukset: I asked factura thru email couples of times for weeks but have never received it.

Plussat: This hotel is a reinvented version of all inclusive where both a traditional all inclusive guest and a silent loner will find his own place and feel comfortable. The food is just amazing as well as the beach (two options of two different types of sea), the gym, activity with dolphins and overall design of the place.

Miinukset: Some of the personnel lacked formality. Loud parties were disturbing but were easy to escape. If you plan to lose the weight...it is the wrong place.

Plussat: The staff was amazing and very attentive. The front desk staff Miroslava is so pleasant and helpful. Her level of customer service was exceptional. Jennifer in Chevy's restaurant had a very pleasant attitude. Eni in concierge services made all my requests come to fruition. Eni the Bell boy is also wonderful. And I can't thank Beatriz enough. She was a joy to be around. She helped to make my daughter Kia's 30 Birthday an experience she will always remember. I can't wait to go back for a family vacation with more family next time. Im even thinking about planning our family reunion here. I absolutely loved everything about this Hyatt location

Miinukset: The only thing I didn't like is the difficulty contacting the hotel by phone. Its very difficult yo reach then from USA. The only real contact is by email

Plussat: Breakfast

Miinukset: Noise from outside the room

Plussat: I have stayed at many 5 star hotels, including resorts. Our experience at Le Blanc was flawless. What set Le Blanc apart from other places was the staff. The staff are incredibly nice, extremely professional, and truly take care of you during your stay

Plussat: The food and service

Miinukset: Was booked as ocean front. Gave me the partial ocean view. Otherwise not one bad thing to say

Plussat: Unparalleled experience. The food is good, the facilities are well maintained and the amenities are fantastic

Miinukset: This is the second time I've been- it was much more crowded this visit I guess it's a popular time to come but I felt a slight decline in service. Everyone is exceptionally friendly but a few requests were missed- still the service is far superior here compared to anywhere else

Plussat: Everything

Miinukset: That even though I received a confirmation email from kayak that my reservation was nowhere in their system. Makes me not want to use kayak anymore. I was upset by it.

Plussat: Loved the hotel, so nice and clean and upscale. Loved the in room dispensers and food was over the top. Service was incredible. We will be back.

Miinukset: Bathroom in suite could have been bigger, seems small for such a high price hotel.

Plussat: Everything is great! Food is better than expected

Miinukset: The only thing I didn’t like was the one thing I paid for, spa package... the facial they didn’t even remove my makeup.

Plussat: Staff were very friendly and helpful - especially Elizabeth from PR.

Miinukset: Toilet was broken several times. Telephone power socket didn't work several times.

Plussat: Loved the service!The staff was so helpful and nice!The resort is very beautiful,clean and high quality of everything!Beautiful rooms with the most comfortable beds,amazing jacuzzi,and great all other appliances!Everything is made so you have the best vacation:great drinks,food,24 hours room service,butcher that can pack and unpack your luggage,and fill the jacuzzi for you.Totally recommend!It is worth its money!You pay for quality!

Miinukset: I wish it had more fun activities like poor parties with music at the pool,something fun to do or watch in the evening.If you want to party,you definitely have to leave the resort and go to some other places.

Plussat: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.

Miinukset: Our suite was great, with big sliding doors opening to the beach and ocean. The only thing disappointing, was that it didn’t include a balcony to sit and relax with a drink at the end of the day. This was an architectural mistake. Also, the hotels surrounding Le Blanc are not as high-end as those surrounding our previous hotel, the JW Marriott. Not a big deal, but noticeable when going for a walk on the beach.

Plussat: Everything! From the food to the staff to the quality of the facilities was excellent! The smell of clean, the attention the quality of the food and service was nothing but superb. Will definitely go again this year, the best hotel in the region by far.

Plussat: Everything was great

Plussat: The service and attention given by all the staff was super, really incredible. The food!!! we never got bored of it, all the food offered was 1st class food, very fresh and well presented, and with many options to choose. The room was so pretty and everything so clean. I felt like a princess and my husband was very happy as well, we will defintely return to Le Blanc.

Miinukset: Nothing to complain about

Plussat: The swimming pool area Beach facilities Food and service in the pool area

Miinukset: They said that we had an upgrade and the room the floor level and the view where worst than the original room with no upgrade given to another member from our group

Plussat: All of the above. Beautiful large beach front compared to the other resorts in the same strip. Loved the elegant and tasteful decor. Enjoyed the art exhibit with the talented artists. The staff was very nice. The breakfadt buffet was delicious.

Miinukset: Coffee could be stronger but it was good.

Plussat: Close to a group of restaurants and services. Nice private beach

Plussat: The hotel ,location, staff ,and beach was excellent. I had a great time there and will definitely go back

Miinukset: I wish there was a complimentary breakfast.

Plussat: Beach was excellent: clean, large, fine white sand, clear water, with water sports included for free for guests (kayak, stand-up paddle, catamaran) Room was spacious, quiet, with a nice view. Location was fine, though no attractions near the hotel

Miinukset: The service at the beach restaurant and bar was extremely slow, and some times also at the breakfast restaurant, specially when ordering from the menu (the buffet is not convenient if you seek gluten-free and healthy food). Mr. Olegario was the only one who helped us with a smile and good will, making our meals a little enjoyable.

Plussat: The outdoor amenities . Amazing beach view and set up Just a walking distance from town

Miinukset: The rooms are ok. Nothing fancy

Plussat: Location, beach access

Miinukset: Rooms felt damp even with air conditioner

Plussat: Staff is friendly, hotel is modern, food was much better than we expected.

Miinukset: Prices were higher than expected. Similar to Florida prices.

Plussat: Very nice resort , with the perfect beach . If you ever come to Cancun this beach is the best we saw. Great facilities, great bar and restaurants, a very nice experience. I loved the nespresso machine in the rooms and the amenities. The lobby has great artwork displays and smells fantastic! Very comfortable and well located

Plussat: It was the perfect size, not too big or small. It was very clean with nice decor throughout. The service and restaurants were good.

Miinukset: The bathroom door in the room didn't close all the way.

Plussat: Beach quality, friendly staff and cleanliness. Also, location.

Miinukset: The jacuzzi’s were not heated. There were rainy days when we stayed so the water was freezing it would have been nice to get in a hot jacuzzi.

Plussat: The room was charged and I was never able to check in had to look for another last minute hotel

Plussat: the rooms had a crisp clean feel. the phone service was good and the beaches were clean

Miinukset: when we arrived we were called by guest services to say they had a welcome basket. turned out to be a sales pitch.

Plussat: Fantastic beach and pool area. This is one of the oldest hotels on the `Hotel Zone` strip and so has BY FAR the best position; some of the other newer hotels have very small beach areas and tiny pools. Intercontinental has two large pools, several bars/restaurants and masses of sunbathing/lounger space. Lobby is impressive. Next to golf course (although the course next to the Hilton about 1 mile away is better and half the price!) masses of free parking plus valet parking. Excellent value for money rooms via booking.com. Bed comfortable.

Miinukset: The room we had (a cheap rate $105) needed updating as it hadn`t been refurbished since the hotle was built I should think! Tiny oldfashioned bathroom and strange stone/concrete floor in the bedroom. Aircon was of the older type although it worked fine.

Plussat: newly remodeled but lack of detail finish.nice pool and beach

Miinukset: lagoon side facing busy and noisy traffic and poor window noise abatement.When I requested to switch to ocean side,Ms.Fernades,front desk staff, showed no consideration to my issue and insisted a rate increase of 35% to switch.Why would I pay extra if I am already paying top dollar for this over rated hotel and extremely insensible to customer needs.

Plussat: Convenient location.

Miinukset: The drinks were pricey.

Plussat: Great location!! Easy walking access to Coco Bongo and all of the great bars/clubs Cancun hotel district offers!

Miinukset: No balcony...

Plussat: Iocation was perfect

Miinukset: No

Miinukset: Location is good, but the others are so unsatisfying

Plussat: Bed comfortable, room clean, hotel staff friendly and helpful

Miinukset: If the hotel had a beach

Plussat: Location...

Miinukset: Service wasnt the best compare to other places, room for 4 and they just put two towells. They charge us extra for staying longer. Not very freindly staff.

Plussat: Great location. Across the street from supermarket and across the street from public access to beach. Outstanding value for convenient location, clean rooms, and accommodating service. Best price for value as long as you don't need private beach access.

Plussat: Great breakfast, great location

Miinukset: The rooms don’t look like they did online

Plussat: Staff was very friendly felt safe even in mexico

Miinukset: Outdated

Miinukset: Bathrooms are not so clean, specifically the showers.

Plussat: Very settled and consistent, good service

Miinukset: The room was not “airy” enough, feels a bit closed, with no option to open a window etc..

Plussat: I liked that they had complimentary valet and that they let us check in 2 hours before check-in time.

Miinukset: Not clean. The shower was gross. Water head was sensitive. Lighting was horrible except for bathroom. Called guest services to ask if they had room service, they ask what room I'm in, then proceeds to say no and rudely hangs up. WOW.

Plussat: The staff was incredible! Food was excellent

Miinukset: The sales pitch

Plussat: That it was by the beach I guess.

Miinukset: The light in my room didn't turn on. The toilet didn't flush properly and I could only use the shower couldn't fill up the bath.

Plussat: I loved the bed. It was very comfortable. I loved the room service breakfast on our anniversary! It was delicious! I loved the good manners of the staff. I enjoyed the cocktails, the sushi, and the lobster bisque.

Miinukset: I didn't like waiting in a lobby almost without air-conditioning for 3:00 to come for my room to be ready, after having traveled all night to get there. We came early in the morning, tired, hot and with feet swollen from the airplane. We lost our first day because by the time we went to our room (after 3:00), we showered and fell asleep. I didn't like the mildew odor that our room had. I didn't like that I got sick and was sick for a whole week, that ruined the rest of our vacation after we left there. The doctor at the hospital told me that I should have been brushing my teeth with bottled water. Now, why couldn't we get that information from the hotel?? I didn't like the rice that room service brought the day I got sick when I was only able to eat certain foods. I told them to overcook it so that it was very soft, and they did the opposite. I didn't like the room service breakfast on our last day. It was cold and didn't even compare to that delicious breakfast they brought us on our anniversary. And although I was looking so forward to eating at the Mexican Restaurant, I didn't like it.

Plussat: Food is upper tier for traditional All-Inclusive Facilities are clean The staff are friendly

Miinukset: Smokers outside are on the way in and out of the lobby with the smoke drifting inside Noisy AC and the walls are thin (you will hear your neighbours Inconsistent service and really slow in the restaurants The beach is very plain and there is nothing to see for snorkelling

Plussat: everything, a dream come true, I was with love of my life

Miinukset: n/a

Plussat: The resort is beautiful! We had never been to Cancun, the vacation exceeded our expectations. The staff made this our best vacation ever taken. They were very friendly, helpful, and would go out of their way to make sure you were happy with your stay. We have an extra shout out to Sandy who took care of us at the beach, which is where we spent most of our time. She was always on top of things, and her friendliness was awesome!! We hope she is there when we return, she by far was our favorite staff member.

Miinukset: Some of the food was a little let down.

Plussat: Everything from location, staff the food..

Plussat: The staff at all the restaurants were excellent. The room was very clean as well as the bathroom. The bar staff, as well as the pool staff, were wonderful.

Miinukset: The smoking area was right across from the restaurant which was crazy. When trying to enjoy a wonderful meal to have smoke blowing in the area is unacceptable. The hot tub or spa was way too small.

Plussat: Staff were friendly and obviously hard working. The bed and pillows were very soft and comfortable. The coffee bar and Asian restaurant were great. Never really had to wait in a long line for anything.

Miinukset: Food was bland. Limited beach space. No nightlife whatsoever. The resort was like a ghost town after 9pm. Almost too kid friendly, they were everywhere. In lines at bars, the music played by the pool was kid oriented (baby shark everyday at noon). The things you could do that weren’t all inclusive were outrageously priced (25 minute massage was $125). I would definitely recommend if you want an overpriced family vacation but if you’re kid free and looking for fun, this place is not for you.

Plussat: The food was great!

Miinukset: The beach was small and cramped.

Plussat: Location and variety

Miinukset: Would be nice if there were more English speaking staff, hard to communicate not knowing Spanish.

Plussat: As expected, brilliant

Plussat: location

Miinukset: Food selection in the buffet does not change daily. The hotel could consider changing their towels to a softer brand.

Plussat: Pools, party, evening entertainment show, Close to lots of nice beaches. The beaches are kept clean ever morning. The staffs at the restaurant and bar does amazing job. The receptionist was amazing.

Miinukset: There was a receptionist, he was a jerk from the start. He was the only one annoying. Rest of them were amazing. The room we got there was a door attached to the next room we could hear everything and it was constant disturbance

Plussat: Beaches and service

Miinukset: Every restaurant EXCEPT for the Japanese restaurant we sub par at best.

Plussat: The location of the hotel was walking distance to a variety of shops/restaurants, and the strip. I loved that it was right on the beach.

Miinukset: When we first got to the hotel our original room wasn't ready so they put us in a room with the "best view", this room was not clean whatsoever. The next day we checked out to get the room we originally booked & had to wait awhile so it was inconvenient.

Plussat: The beach was so peaceful and amazing with white sand and blue waters. Everyone that worked there had face shield, mask, long sleeve and gloves. Very protected to make sure we were. There was also a liquid on a mat that you had to put your shoes in in order not to bring any germs into the same.

Miinukset: We requested anniversary perks through booking and that the facility. Although they said they would do “something,” nothing was done. Due to COVID we couldn’t receive any services while on the beach. Mr. Hervic/manager helped as much as he could to make our lounging beach time a pleasant one. I know that the staff had been out of work due to COVID and it seemed like they were pressuring us to tip them for every little thing.

Plussat: Nice beach

Miinukset: Pool with a lot of loud drunk guests and little space with umbrellas. Staff bothers you a lot trying to sell you extra staff. Not quiet. Mediocre foo. Rooms a little bit old.

Plussat: Welcome of the staff who were professional and nice. Large choice of different restaurants on site. The room was spacious, comfortable, tidy and clean. The beach of the hotel was great and easy access.

Miinukset: Door of neighbor's room making tons of noise in the evening and night. The staff rep who came to check didn't solve the situation and we had to deal with that door continuously banging

Plussat: The beach side and all the pools were wonderful. Breakfast was top notch, so many things to choose from and always responsive cooks! A great customer service of the staff as well. The location is amazing! They have coffee shop that make cappuccinos and fresh baked goods and it is absolutely delicious.

Miinukset: The food was not very good, at lunch you only can eat at the Grill bar that offers fast food items only, no fresh fruits throughout the day and not a very good selection in general or eat at the Grill restaurant, which is very delicious, but it takes 1-1.5 hours and when you want to simply eat and go the pool this is not convenient. If dinner buffet was offering traditional Mexican food this would have been amazing, however, they try to do European and it really wasn't any good!

Plussat: The staff was amazing! The Asian restaurant is a must!!!! The best!!

Miinukset: Nothing.

Plussat: Good variety of restaurants, great beach, great location- 5 min walk from coco bongo, less pricey than other all invlusive resorts.

Miinukset: Construction at the hotel during the day- to be honest didn't bother us that much as it was only during the day when we were are the beach anyhow.

Plussat: Staff was nice.

Miinukset: Bars open late close early. Only two small elevators. Lots of kids. No ac in lobby. No view in room. Terribly customer service in restaurants.

Plussat: Beach was beautiful. Service was very good. Food was better than expected.

Plussat: Great price for what I got in return.

Miinukset: Pools could be larger.

Plussat: Location, location, location. The beach chairs/umbrellas at no extra charge. Great service on the beach. The Bali Beds were a good deal too (at an extra charge). And . . . meals/drinks were all included and great! Great deal, had a great time!

Miinukset: The elevator situation - ugh! When we were there five years ago, there were two sets of elevators. Now, there is only one set of two. We were on the 11th floor so there was no option but to wait. Wasn't too bad after we accepted the situation . . .

Plussat: simple but clean, relaxing, great food and great location. no frills hotel- no entertainment but perfect for a few days of relaxation

Plussat: Clean and excellent facilities

Miinukset: Nothing