Cancún hotellit lähellä Torre Escenica
Etsi sadoilta matkailusivustoilta kerralla Torre Escenica hotelleja - Cancún
Vertaile vs. KAYAK
Parhaat hotellit - Cancún lähellä Torre Escenica
Tortugan ranta ja Langustiranta sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja express-sisäänkirjautuminen. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 9,1 Erinomainen
Perustuu 6 612 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
10,0
Plussat: Everything was fantastic and it exceeded our expectations. All the alcohol was top shelf, and the service was remarkable.
Erinomainen
10,0
Plussat: Very clean and up to date. Professional friendly staff.
Erinomainen
10,0
Plussat: The hotel was extremely clean, friendly and the staff were exceptional. The view was amazing and the had an activity every day. The steakhouse was really good and there was 24hr service for your needs daily. I can not wait to go back.
Erinomainen
8,0
Plussat: The staff is excellent! Go see Max in the buffet ... he will treat you like royalty! :)
OK
5,7
Plussat: Aside from the staff who were all friendly and accommodating, nothing stood out. We have stayed at @ 10 different all-inclusive resorts in Cancun over the years. I will forget this one in little time.
OK
5,0
Plussat: The staff
Erinomainen
10,0
Plussat: Riu Palace Peninsula is a classy hotel for all ages! The staff are all nice and attentive to your needs. They have good selections of food at the buffet restaurant. They have fun activities everyday (foam pool party is the best) unlimited food and drinks!
Erinomainen
10,0
Plussat: The architect the people where so friendly and kind
Hyvä
7,0
Plussat: The staff was friendly, drink service by the beach was quick and efficient, the grounds were beautifully maintained, and the beach was stunning. I especially liked the rocky side of the beach, It was quiet and relaxing.
OK
5,0
Plussat: The waiters at the restaurant made it feel like home.
OK
5,0
Plussat: The hotel was decorated nicely. The room was adequate as well.
Erinomainen
10,0
Plussat: excelente lugar muy completo dispuesto a repetir la experiencia.
Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 6 612 arvosteluun
Internet
9,4
Palvelu
8,9
Sijainti
8,7
Vastinetta rahalle
8,3
Palvelut
8,3
Tunnelma
8,2
Puhtaus
7,8
Aamiainen
7,6
Huone
7,5
Palvelu
9,0
Palvelut
8,6
Sijainti
8,6
Vastinetta rahalle
8,4
Uima-allas
8,3
Puhtaus
7,8
Huone
6,2
Mukavuus
5,1
Palvelu
9,0
Ruoka
8,7
Sijainti
8,2
Uima-allas
8,1
Puhtaus
7,8
Huone
7,4
Mukavuus
5,9
10,0 Erinomainen
Plussat: Everything was fantastic and it exceeded our expectations. All the alcohol was top shelf, and the service was remarkable.
Miinukset: I can't think of much other than they needed a second waste basket in the room. Seriously, that is the only complaint as trivial as it can be. If I could rate than an 11 I would.
10,0 Erinomainen
Plussat: Very clean and up to date. Professional friendly staff.
Miinukset: I can't think of anything that we didn't like.
10,0 Erinomainen
Plussat: The hotel was extremely clean, friendly and the staff were exceptional. The view was amazing and the had an activity every day. The steakhouse was really good and there was 24hr service for your needs daily. I can not wait to go back.
Miinukset: The bar pool was not was not clean and continued to get very gross looking, the staff did try hard to maintain it but it was not good. It needed more cleaning and maintenance daily.
8,0 Erinomainen
Plussat: The staff is excellent! Go see Max in the buffet ... he will treat you like royalty! :)
Miinukset: Most of the food is good. Buffet, Mexican and the Italian places were great. The steakhouse was really disappointing, but you won't go hungry!
5,7 OK
Plussat: Aside from the staff who were all friendly and accommodating, nothing stood out. We have stayed at @ 10 different all-inclusive resorts in Cancun over the years. I will forget this one in little time.
Miinukset: 1.The noise. 2. The terribly average food; one person making omelettes and a long line to wait for food. 3. The lack of room bathrobes or slippers. 4. Bellman who do not bring in your luggage or take it to your room. 5 The constant pool party atmosphere. 3. The 3 empty beer bottles sitting in the same place in the stairwell for 4 days. 4. The small exercise room. 5 Staff does not set up umbrellas. 6. I must “exchange” a card token for a beach towel every day. 7. Locals selling EVERYTHING on the property beaches. Despite booking months in advance online getting a 1st floor room and heating everything outside - resort at capacity and no opportunity to move rooms. This is a place for a party - not for relaxation and quiet.
5,0 OK
Plussat: The staff
Miinukset: Outdated. Rooms sub par. Allow smoking
10,0 Erinomainen
Plussat: Riu Palace Peninsula is a classy hotel for all ages! The staff are all nice and attentive to your needs. They have good selections of food at the buffet restaurant. They have fun activities everyday (foam pool party is the best) unlimited food and drinks!
Miinukset: Not really an issue but this hotel is located 10-20 minutes aways from the heart and night life of cancun. You need to ride a bus ($1) if you want to just walk and visit the souvenir shops and the luxury lane/shops. Bus stop is 1-2 min walk from hotel.
10,0 Erinomainen
Plussat: The architect the people where so friendly and kind
Miinukset: No nothing at all
7,0 Hyvä
Plussat: The staff was friendly, drink service by the beach was quick and efficient, the grounds were beautifully maintained, and the beach was stunning. I especially liked the rocky side of the beach, It was quiet and relaxing.
Miinukset: The hotel did not provide the rooms I reserved on the first night. I requested a double and a king, so that my adult kids (19 and 22) could share a room without sharing a bed. They obviously overbooked, and they only had 2 kings. UGH!
5,0 OK
Plussat: The waiters at the restaurant made it feel like home.
Miinukset: There was a little accident in the hotel room, the shower glass shattered when my bf stepped got out the shower and closed it and they had the nerve to charge us
5,0 OK
Plussat: The hotel was decorated nicely. The room was adequate as well.
Miinukset: This hotel participated in discriminatory practices. Some guests were allowed to wear swim or casual attire in dining rooms, while others did not have the option. In addition, staff members in the dining area were abrasive at times.
10,0 Erinomainen
Plussat: excelente lugar muy completo dispuesto a repetir la experiencia.
Miinukset:
Tortugan ranta ja Langustiranta sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja express-sisäänkirjautuminen. Palveluihin kuuluu ilmainen pysäköinti.
Langustiranta sijaitsee 3 minuutin kävelymatkan päässä ja Kilpikonnaranta 13 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, kielitaitoinen henkilökunta ja matkatavarasäilytys. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 9,0 Erinomainen
Perustuu 2 373 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
Erinomainen
9,2
Plussat: Very Cleaning inside
Erinomainen
9,0
Plussat: really quiet and beautiful place, staff friendly and looking to meet your needs. Really good for relax and have a good time
Erinomainen
8,0
Plussat: Apartments were comfortable an well though out
Erinomainen
10,0
Plussat: The staff was very friendly, helpful, and accommodating to our family.The food was excellent, the villa clean and it was a very nice vacation. I wish the weather was warmer and sunny, but it was still fun!
Hyvä
7,1
Plussat: Clean and spacious
Erinomainen
10,0
Plussat: The villas were like home. The staff was cheery and helpful. Really on top of their game.
Hyvä
7,9
Plussat: The Hotel and the room is very clean and beautiful!
Erinomainen
9,0
Plussat: Checkin was very fast & easy. Staff very fluent and comfortable in English. Units fully furnished w/modern appliances. Excellent housekeeping staff.
Erinomainen
10,0
Plussat: I loved how attentive the staff was. All inclusive is the absolute best for a family!! The rooms were spacious and always clean. And you can hotel hop for free and enjoy all the amenities at different hotels within the group.
Erinomainen
10,0
Plussat: they had very good quality food
Erinomainen
10,0
Plussat: This is a nice, smaller resort away from the hustle and bustle of the "hotel zone" and nightlife. Perfect for us...we wanted a relaxed getaway for a few days. No pressure to attend time-share presentation, but could if we wanted to. Staff very friendly.
Erinomainen
9,2
Plussat: Staff was amazing, so friendly and genuine. We especially enjoyed getting to know the staff at La Palapa (Guilibaldo, Raúl, Geny, Cesar, Eliseo, Fernando, Gilberto, and so many more...), and the servers on the beach and around the pool (Alfredo, Ivan and Manuel). Also, it was slow the week we stayed (~40% occupied), it seemed we had the place to ourselves.
Tiedot
Arvostelut
Kokonaisarvosana 9,0 Erinomainen
Perustuu 2 373 arvosteluun
Puhtaus
9,4
Sijainti
8,9
Palvelut
8,6
Ranta
8,6
Huone
8,4
Palvelu
8,4
Aamiainen
8,1
Puhtaus
9,2
Sijainti
8,9
Palvelut
8,5
Ranta
8,4
Palvelu
7,9
Vastinetta rahalle
7,5
Huone
7,4
Tunnelma
6,1
9,2 Erinomainen
Plussat: Very Cleaning inside
Miinukset: The ocean, beach
9,0 Erinomainen
Plussat: really quiet and beautiful place, staff friendly and looking to meet your needs. Really good for relax and have a good time
Miinukset:
8,0 Erinomainen
Plussat: Apartments were comfortable an well though out
Miinukset: After a long flight when we got to the room we were instantly met by the concierge with information and details of excursions he was wanting us to book when really we ust needed time to relax not be pressured
10,0 Erinomainen
Plussat: The staff was very friendly, helpful, and accommodating to our family.The food was excellent, the villa clean and it was a very nice vacation. I wish the weather was warmer and sunny, but it was still fun!
Miinukset: Just the weather...
7,1 Hyvä
Plussat: Clean and spacious
Miinukset: Changed rooms and double charged
10,0 Erinomainen
Plussat: The villas were like home. The staff was cheery and helpful. Really on top of their game.
Miinukset:
7,9 Hyvä
Plussat: The Hotel and the room is very clean and beautiful!
Miinukset: I've never been to a hotel this complicated! It took us MORE than 45 minutes to do the check-in!!! The stuff is very unpolite, unpatient and stubborn! I would never ever go to this place again even though the pool area, the beach and the rooms are very pretty! Here some examples: Since our flight didn't leave until 10pm the next day we wondered if they could give us a special deal, so we don't have to check out at the usual time (11am). They couldn't! Even though it's low season and there are barely any guests we had to book another night. Okay I understand, BUT... The first night we booked through booking.com was 158 USD without breakfast included. The second night we should pay 211 USD with breakfast included even though they knew that we will not stay for the night and therefore not have the chance to have breakfast the following morning. Changing the nights so we could have breakfast when we're actually there for breakfast and pay 211 USD for the first and 158 USD for the second night was not possible either! The second night without breakfast was even more expensive! Also they forced us to pay our room in cash even though everywhere was written that you can pay in cash, by visa, by credit or by debit card. I could give you a lot more examples of unpolitness and unflexibility, but this would go beyond the scope!
9,0 Erinomainen
Plussat: Checkin was very fast & easy. Staff very fluent and comfortable in English. Units fully furnished w/modern appliances. Excellent housekeeping staff.
Miinukset: No garbage disposals in the kitchens. Not a big issue but units have every other convenience. DVD player only plays DVD from Mexico, so don't bother bringing your fave movies from home in USA. Again, no big deal.
10,0 Erinomainen
Plussat: I loved how attentive the staff was. All inclusive is the absolute best for a family!! The rooms were spacious and always clean. And you can hotel hop for free and enjoy all the amenities at different hotels within the group.
Miinukset: Our concierge kinda went ghost on us after we didn’t accept the timeshare offer.
10,0 Erinomainen
Plussat: they had very good quality food
Miinukset: a bit old
10,0 Erinomainen
Plussat: This is a nice, smaller resort away from the hustle and bustle of the "hotel zone" and nightlife. Perfect for us...we wanted a relaxed getaway for a few days. No pressure to attend time-share presentation, but could if we wanted to. Staff very friendly.
Miinukset: I called twice to update my reservation with the name of the other couple that was arriving before we did, but the hotel did not have their name. Not the hotel's fault....
9,2 Erinomainen
Plussat: Staff was amazing, so friendly and genuine. We especially enjoyed getting to know the staff at La Palapa (Guilibaldo, Raúl, Geny, Cesar, Eliseo, Fernando, Gilberto, and so many more...), and the servers on the beach and around the pool (Alfredo, Ivan and Manuel). Also, it was slow the week we stayed (~40% occupied), it seemed we had the place to ourselves.
Miinukset: Beach was covered with seaweed. Seaweed that washed up on the beach was cleaned up each morning but most of the swimming area floor was covered with it. And although it’s out of anyone’s control, the weather did not cooperate the first few days (rainy and humid)...it was our choice to go during rainy season. Improved as our time went on.
Langustiranta sijaitsee 3 minuutin kävelymatkan päässä ja Kilpikonnaranta 13 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, kielitaitoinen henkilökunta ja matkatavarasäilytys. Palveluihin kuuluu ilmainen pysäköinti.
Kilpikonnaranta sijaitsee 3 minuutin kävelymatkan päässä ja Langustiranta 5 minuutin ajomatkan päässä. Tortugan ranta sijaitsee 6,7 kilometrin ja Cancúnin interaktiivinen merimaailma 10,3 kilometrin päässä tästä 4,5 tähden hotellista. Kaikissa 426 huoneessa on ilmastointi, minibaari sekä LED-TVt. Huoneissa on yksityinen kylpyhuone, ja sen varusteluun kuuluu suihku, ilmaiset hygieniatuotteet ja hiustenkuivaaja. Varusteluun kuuluu tallelokero (johon mahtuu kannettava tietokone), kahvin-/vedenkeitin ja puhelin (ilmaiset paikallispuhelut). Etäisyydet pyöristetään lähimpään 0,1 mailiin ja kilometriin. Kilpikonnaranta - 0,3 km / 0,2 mi Las Perlasin ranta - 0,5 km / 0,3 mi Meksikon populaarikulttuurin museo - 0,5 km / 0,3 mi Escénican torni - 0,7 km / 0,4 mi Langustiranta - 1,5 km / 0,9 mi Jardín del Arten puisto - 1,9 km / 1,2 mi Puerto Cancún Marina Town Center - 2,2 km / 1,4 mi Tortugan ranta - 2,8 km / 1,7 mi Puerto Cancún Campo de Golf - 3,9 km / 2,4 mi El Chevichen aukio - 4,1 km / 2,5 mi Cancún Golf Club at Pok Ta Pok - 4,3 km / 2,7 mi Benito Juarezin kaupungintalo - 4,4 km / 2,7 mi Cristo Reyn kirkko - 4,6 km / 2,9 mi Las Palapasin puisto - 4,7 km / 2,9 mi Mercado 23 -markkinat - 4,7 km / 2,9 mi Lähin suuri lentokenttä on Cancún, Quintana Roo (CUN-Cancúnin kansainvälinen lentoasema) - 20,9 km / 13 mi Käytössäsi on business center, express-sisäänkirjautuminen ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti. Voit rentoutua täyden palvelun kylpylässä, jonka palveluihin sisältyvät muun muassa hierontapalvelut, vartalohoidot ja kasvohoidot. Paikan päällä on lisäksi yökerho, ulkouima-allas sekä kuntokeskus. Tämän hotellin palveluihin kuuluu muun muassa ilmainen langaton internetyhteys, concierge-palvelut ja kampaamo. Tämä hotelli tarjoaa asiakkailleen täysihoitohinnat, joihin kuuluvat hotellin ravintoloissa nautitut ateriat ja juomat. Ruokailuista tietyissä ravintoloissa, erikoisillallisista ja -aterioista, tietyistä juomista ja muista palveluista saatetaan periä erillinen maksu. Nauti ruoista hotellin ravintolassa nimeltä She, joka on yksi majoitusliikkeen 7 ravintolasta. Palveluihin kuuluu myös ympärivuorokautinen huonepalvelu ja kahvila. Jos mielesi tekee raikasta juotavaa, kokeile palveluihin kuuluvaa 3 baaria tai 2 allasbaaria. Maksuton buffetaamiainen tarjoillaan päivittäin kello 7.00–11.00. Kylpylähoidot tulee varata etukäteen. Varauksen voi tehdä soittamalla majoitusliikkeeseen ennen saapumista varausvahvistuksessa olevaan numeroon. Vieraita, jotka ovat 21 vuoden ikäinen tai nuorempia, ei saa tuoda tähän vain aikuisille tarkoitettuun majoitusliikkeeseen.
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Kokonaisarvosana 8,9 Erinomainen
Perustuu 2 777 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
Erinomainen
8,5
Plussat: The staff was very friendly and courteous the food was good the entertainment was great.
Hyvä
6,5
Plussat: staff was good a lot of animations...
Erinomainen
10,0
Plussat: Food pool entertainment staff
Erinomainen
10,0
Plussat: Everything
Erinomainen
10,0
Erinomainen
10,0
Plussat: The resort was spotless, the meals fantastic, the value was well worth it, and the entertainment and staff terrific. Planning on going back as soon as possible.
Erinomainen
10,0
Plussat: It is simply the best resort, great staff.
Keskinkertainen
2,2
Plussat: Nothing
Hyvä
6,7
Plussat: The food was amazing, staff were friendly
Hyvä
7,0
Plussat: No children
Erinomainen
8,0
Plussat: ENTERTAINMENT TEAM
OK
4,6
Plussat: terrace of the room and the only kind reception staffs
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Tiedot
Arvostelut
Kokonaisarvosana 8,9 Erinomainen
Perustuu 2 777 arvosteluun
Hyvinvointialue
9,3
Tunnelma
8,8
Sijainti
8,5
Ruoka
8,3
Palvelu
8,3
Aamiainen
8,1
Huone
7,4
Juomat
5,3
Ruoka
8,5
Puhtaus
8,4
Tunnelma
8,4
Palvelu
8,2
Sijainti
8,2
Huone
7,9
Ranta
7,0
Mukavuus
5,8
8,5 Erinomainen
Plussat: The staff was very friendly and courteous the food was good the entertainment was great.
Miinukset: The roof was leaking in many places area rugs were used to soak up the spill instead of buckets and a lot of people fell in the lobby including myself.
6,5 Hyvä
Plussat: staff was good a lot of animations...
Miinukset: NOT FOR SINGLE...Not for single...don't go there if you are not with somebody (wife, girlfriend...)
10,0 Erinomainen
Plussat: Food pool entertainment staff
Miinukset: Nothing
10,0 Erinomainen
Plussat: Everything
Miinukset:
10,0 Erinomainen
Plussat:
Miinukset: More premium liquors
10,0 Erinomainen
Plussat: The resort was spotless, the meals fantastic, the value was well worth it, and the entertainment and staff terrific. Planning on going back as soon as possible.
Miinukset:
10,0 Erinomainen
Plussat: It is simply the best resort, great staff.
Miinukset:
2,2 Keskinkertainen
Plussat: Nothing
Miinukset: Very bad customer service.
Rude reception and manager.
Dirty rooms
Front door is not sealed after reenovation.
Food is very bad. Level of three star hotel.
It is not adult only hotel it is bardelle hotel.
Stay away from that hotel.
There are several adult only hotel which are a lot better.
6,7 Hyvä
Plussat: The food was amazing, staff were friendly
Miinukset: The bathroom did not have a door! This was extremely uncomfortable and if I knew I would never have booked. You could see the toilet and the shower from the reflection on the cabinets in the bedroom.
7,0 Hyvä
Plussat: No children
Miinukset: You could only get certain drinks and no way to upgrade to better alcoholic drinks.
8,0 Erinomainen
Plussat: ENTERTAINMENT TEAM
Miinukset: ICE MACHINES NOT CONVENIENT,ALSO I WASNT AWARE OF THE DIFFERENT TIERS OF SERVICE
4,6 OK
Plussat: terrace of the room and the only kind reception staffs
Miinukset: if you’re 20’s.....please think very carefully. here was totally different what I expected. might it was bad luck.... the average age seems 45 like that and some staffs/ people force to take off your swim suit and dirty thing even i dont know who they are! most thing with extra cost & too salty food.
Kilpikonnaranta sijaitsee 3 minuutin kävelymatkan päässä ja Langustiranta 5 minuutin ajomatkan päässä. Tortugan ranta sijaitsee 6,7 kilometrin ja Cancúnin interaktiivinen merimaailma 10,3 kilometrin päässä tästä 4,5 tähden hotellista. Kaikissa 426 huoneessa on ilmastointi, minibaari sekä LED-TVt. Huoneissa on yksityinen kylpyhuone, ja sen varusteluun kuuluu suihku, ilmaiset hygieniatuotteet ja hiustenkuivaaja. Varusteluun kuuluu tallelokero (johon mahtuu kannettava tietokone), kahvin-/vedenkeitin ja puhelin (ilmaiset paikallispuhelut). Etäisyydet pyöristetään lähimpään 0,1 mailiin ja kilometriin. Kilpikonnaranta - 0,3 km / 0,2 mi Las Perlasin ranta - 0,5 km / 0,3 mi Meksikon populaarikulttuurin museo - 0,5 km / 0,3 mi Escénican torni - 0,7 km / 0,4 mi Langustiranta - 1,5 km / 0,9 mi Jardín del Arten puisto - 1,9 km / 1,2 mi Puerto Cancún Marina Town Center - 2,2 km / 1,4 mi Tortugan ranta - 2,8 km / 1,7 mi Puerto Cancún Campo de Golf - 3,9 km / 2,4 mi El Chevichen aukio - 4,1 km / 2,5 mi Cancún Golf Club at Pok Ta Pok - 4,3 km / 2,7 mi Benito Juarezin kaupungintalo - 4,4 km / 2,7 mi Cristo Reyn kirkko - 4,6 km / 2,9 mi Las Palapasin puisto - 4,7 km / 2,9 mi Mercado 23 -markkinat - 4,7 km / 2,9 mi Lähin suuri lentokenttä on Cancún, Quintana Roo (CUN-Cancúnin kansainvälinen lentoasema) - 20,9 km / 13 mi Käytössäsi on business center, express-sisäänkirjautuminen ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti. Voit rentoutua täyden palvelun kylpylässä, jonka palveluihin sisältyvät muun muassa hierontapalvelut, vartalohoidot ja kasvohoidot. Paikan päällä on lisäksi yökerho, ulkouima-allas sekä kuntokeskus. Tämän hotellin palveluihin kuuluu muun muassa ilmainen langaton internetyhteys, concierge-palvelut ja kampaamo. Tämä hotelli tarjoaa asiakkailleen täysihoitohinnat, joihin kuuluvat hotellin ravintoloissa nautitut ateriat ja juomat. Ruokailuista tietyissä ravintoloissa, erikoisillallisista ja -aterioista, tietyistä juomista ja muista palveluista saatetaan periä erillinen maksu. Nauti ruoista hotellin ravintolassa nimeltä She, joka on yksi majoitusliikkeen 7 ravintolasta. Palveluihin kuuluu myös ympärivuorokautinen huonepalvelu ja kahvila. Jos mielesi tekee raikasta juotavaa, kokeile palveluihin kuuluvaa 3 baaria tai 2 allasbaaria. Maksuton buffetaamiainen tarjoillaan päivittäin kello 7.00–11.00. Kylpylähoidot tulee varata etukäteen. Varauksen voi tehdä soittamalla majoitusliikkeeseen ennen saapumista varausvahvistuksessa olevaan numeroon. Vieraita, jotka ovat 21 vuoden ikäinen tai nuorempia, ei saa tuoda tähän vain aikuisille tarkoitettuun majoitusliikkeeseen.
Visitors to Cancun will find that the Villas at The Royal Cancun, All Suites Resort is a fantastic accommodation choice. Wi-Fi in designated areas is available at this property. The nearest airport is Cancun International Airport, approximately 23km from the hotel. In their spare time, guests can explore the hotel's surroundings. This Cancun hotel offers free parking on site.
Kokonaisarvosana 8,7 Erinomainen
Perustuu 194 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
Erinomainen
9,0
Plussat: The food at the hotel was very good. We also tried a couple of the Sister resort restaurants. All were to a very good standard. The resort staff were in the main very friendly and the facilities were kept very clean, Would recommend.
OK
5,8
Plussat: The pool was nice and so was breakfast. Room service was quick, however a very limited selection of foods.
Hyvä
7,0
Plussat: My stay did not include food. But I enjoyed having breakfast and lunch at your restaurant on the beach, I truly enjoyed that venue and the staff were great , full of humor .
Erinomainen
9,0
Plussat: Villas were lovely - large and very comfortable. All inclusive was very good value. Staff were fantastic. Pools were beautiful and stayed open until 10pm. Great to have a restaurant beach side and a pool bar. Excellent that they provided towels for the pool and were prepared to lend tennis equipment and snorkelling gear.
Keskinkertainen
2,5
Tiedot
Arvostelut
Kokonaisarvosana 8,7 Erinomainen
Perustuu 194 arvosteluun
Sijainti
9,0
Uima-allas
8,8
Palvelut
8,8
Puhtaus
8,5
Ranta
8,5
Huone
7,9
Mukavuus
7,6
Palvelu
7,3
Ruoka
7,1
Aamiainen
6,7
Ranta
8,4
Huone
7,5
Palvelu
6,8
9,0 Erinomainen
Plussat: The food at the hotel was very good. We also tried a couple of the Sister resort restaurants. All were to a very good standard. The resort staff were in the main very friendly and the facilities were kept very clean, Would recommend.
Miinukset: The sports bar was a bit of a letdown mainly due to the guy working there. On most occasions when we went in it was empty or just a few people there. The Barman didn't acknowledge you and we waited for a long time to get served even when empty! I was surprised that bottled beer was not on the all inclusive menu, it was a lot cheaper than the wine and cocktails which were on the all inclusive. Apart from that everyone else was very helpful.
5,8 OK
Plussat: The pool was nice and so was breakfast. Room service was quick, however a very limited selection of foods.
Miinukset: Upon arrival the concierge at the front desk was rude towards our family. He was difficult and made the check in process highly difficult. He was very unprofessional. Complaints were made to management who took it not very serious. This experience over shadowed our entire stay in the resort.
7,0 Hyvä
Plussat: My stay did not include food. But I enjoyed having breakfast and lunch at your restaurant on the beach, I truly enjoyed that venue and the staff were great , full of humor .
Miinukset: I was disappointed to see that you did not have a jacuzzi
9,0 Erinomainen
Plussat: Villas were lovely - large and very comfortable. All inclusive was very good value. Staff were fantastic. Pools were beautiful and stayed open until 10pm. Great to have a restaurant beach side and a pool bar. Excellent that they provided towels for the pool and were prepared to lend tennis equipment and snorkelling gear.
Miinukset: Very little. Small things like the fact that I could have diet coke from a tap at the pool bar as part of the all inclusive but needed to pay if I wanted a can. Coffee was a bit weaker than we like it. Found the whole issue of tipping a bit of a problem - weren't sure whether to tip waiters as we went along at each meal and also a guide of 15% of the meal cost is useless if you are on all inclusive since the bill is usually nil!
2,5 Keskinkertainen
Plussat:
Miinukset: We just checked in royal Cancun yesterday and we stayed here for 2 nights. The staff inform us we had to change room in the morning yesterday, and we said Ok. In the morning, we contacted with the front desk to see if our new room was prepared. They answered that we had to wait around 10 minutes. And suddenly somebody just ringed the door bell and asked us to shift to the new room immediately. He said some new guests are checking-in so we must leave the room now. Neither are we the guests? The staff even stepped into our room while we are packing. Moreover, when we arrived to our new room, the room is TOTALLY MESSED up. It seemed that the last guests just left 5mins before. The sheet was used. Dirty dishes were left in the tank, garbage was in the can and the cookies were scattered everywhere. There’re even disgusting towels on the desk in the living room. With these messes occupied in the house, basically we can’t do anything. We tried to contact the manager and he only apologized for the mess and did nothing. After 4 hrs of waiting, they finally finished cleaning our room. It’s so ridiculous and it is definitely the worst experience in my life.
Visitors to Cancun will find that the Villas at The Royal Cancun, All Suites Resort is a fantastic accommodation choice. Wi-Fi in designated areas is available at this property. The nearest airport is Cancun International Airport, approximately 23km from the hotel. In their spare time, guests can explore the hotel's surroundings. This Cancun hotel offers free parking on site.
Tortugan ranta ja Langustiranta sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,6 Erinomainen
Perustuu 4 670 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
10,0
Plussat: small, exellent service
OK
5,1
Plussat: The food was OK for being a buffet and regarding the quantity of guests
OK
5,0
Plussat: The room and bathrooms smells and the.... The outside bathroom used and not flush (BM) I change room but not much difference.
Erinomainen
8,0
Plussat: Great location overlooking stunning ocean views, staff are extremely helpful and courteous and want you to enjoy your stay. Rooms were well cleaned on a regular basis.
Hyvä
6,8
Plussat: Great hotel, great location, great stay. Amazing staff.
Erinomainen
9,0
Plussat: The food was great, it offered a variety. Rooms have great views.
Erinomainen
9,1
Plussat: It was excellent. The resort is so nice a lot to do for all ages. Food great lots of different options at all times of the day and night. Weather amazing. Staff wonderful.
Tiedot
Arvostelut
Kokonaisarvosana 8,6 Erinomainen
Perustuu 4 670 arvosteluun
Internet
9,1
Ranta
9,0
Sijainti
8,8
Vastinetta rahalle
8,6
Aamiainen
8,5
Palvelu
8,2
Huone
5,8
Mukavuus
3,5
Vastinetta rahalle
8,4
Sijainti
8,4
Palvelu
7,6
Puhtaus
7,4
Juomat
6,3
Tunnelma
6,0
Huone
5,0
Mukavuus
3,0
Ranta
8,9
Sijainti
8,9
Vastinetta rahalle
8,7
Palvelu
8,1
Uima-allas
7,8
Puhtaus
7,3
Huone
5,9
Mukavuus
3,8
10,0 Erinomainen
Plussat: small, exellent service
Miinukset:
5,1 OK
Plussat: The food was OK for being a buffet and regarding the quantity of guests
Miinukset: The service in general, from the desk front to the restaurants, bar, et
5,0 OK
Plussat: The room and bathrooms smells and the.... The outside bathroom used and not flush (BM) I change room but not much difference.
Miinukset: Not clean to standard
8,0 Erinomainen
Plussat: Great location overlooking stunning ocean views, staff are extremely helpful and courteous and want you to enjoy your stay. Rooms were well cleaned on a regular basis.
Miinukset: The music they play by the pool is exceptionally loud, and the entertainers, you could almost go deaf listening to them. The beach is only as wide as the hotel so you can't go on long walks but water is awesome. Main buffet is just average.
6,8 Hyvä
Plussat: Great hotel, great location, great stay. Amazing staff.
Miinukset: The staff at the front desk scheduled us a shuttle knowing our flight departure times and we ended up not being able to board our plane because we were too late. We ended up waiting 5 hours in the airport and each had to pay $200 us dollars to get a new flight. It was our first time flying internationally and we pretty much relied on the advise the hotel staff gaved us.
9,0 Erinomainen
Plussat: The food was great, it offered a variety. Rooms have great views.
Miinukset: The room needs painted colors on the walls to provide a cozy and warm environment. There needs to be more adult entertainment/ night club.
9,1 Erinomainen
Plussat: It was excellent. The resort is so nice a lot to do for all ages. Food great lots of different options at all times of the day and night. Weather amazing. Staff wonderful.
Miinukset: slow unpredictable wifi need more options to get cash atm out of money must know cabs only take cash
Tortugan ranta ja Langustiranta sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Tortugan ranta ja Caracolin ranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 8,5 Erinomainen
Perustuu 3 000 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Hyvä
7,1
Plussat: The staff were all nice and extra helpful!
Erinomainen
10,0
Plussat: The staff was extremely nice and attentive. Great customer service.
Huono
1,0
Plussat: Cleaning Beach Location
Erinomainen
8,8
Plussat: Staff went above and beyond to satisfied your needs. The Mexican night under the stars was amazing, time of yummy food, the decor and even mariachis. The beach was crystal clear. The hotel is right next to the ferry station to isla mujeres so you can walk there if you decide to go there. Right outside the hotel there is a pharmacy in case you need anything. The kids park was very nice, a plus for family traveling with young kids.
Erinomainen
9,0
Plussat: Office staff sucks Kitchen staff was awesome tho
Erinomainen
9,2
Plussat: I thought the staff were very friendly. For me the bedroom was adequate, nice large shower room. Breakfast was good.
Tiedot
Arvostelut
Kokonaisarvosana 8,5 Erinomainen
Perustuu 3 000 arvosteluun
Sijainti
9,4
Palvelu
8,6
Ranta
8,5
Vastinetta rahalle
8,3
Aamiainen
8,2
Internet
8,1
Palvelut
7,4
Ruoka
7,3
Huone
6,4
Hyvinvointialue
4,3
Sijainti
9,5
Ranta
8,4
Palvelu
8,2
Huone
5,3
Mukavuus
5,3
Sijainti
9,5
Ranta
8,6
Palvelu
8,6
Ruoka
7,4
Puhtaus
6,6
Huone
6,1
7,1 Hyvä
Plussat: The staff were all nice and extra helpful!
Miinukset: The food could be better with better choices
10,0 Erinomainen
Plussat: The staff was extremely nice and attentive. Great customer service.
Miinukset: I had some trouble connecting to the WiFi. Other than that, everything was excellent.
1,0 Huono
Plussat: Cleaning Beach Location
Miinukset: Comfort rooms hotel infrastructure Service and maintenance of foreigners Food and drink Hotel exterior
8,8 Erinomainen
Plussat: Staff went above and beyond to satisfied your needs. The Mexican night under the stars was amazing, time of yummy food, the decor and even mariachis. The beach was crystal clear. The hotel is right next to the ferry station to isla mujeres so you can walk there if you decide to go there. Right outside the hotel there is a pharmacy in case you need anything. The kids park was very nice, a plus for family traveling with young kids.
Miinukset: No elevators, got room on the 3rd floor and building didn't have central AC, so hallways were so hot and the few ceiling fans running, were not enough for the heat, especially after taking 3 flights of stairs, while I was there one of the restaurants was being renovated, so I am assuming this has A.C., the rest of the restaurants didn't have A.C., so you could find some bothersome flights. There are mosquitoes, bring repellant or buy it at the pharmacy right outside the hotel, I went with the all inclusive option so maybe that is why they don't have them, but there was no microwave in the room and I was traveling with a toddler that doesn't drink cold milk ☹, so if you have my situation bring a bottle warmer. ( there was a fridge in the room) couldn't use the gym because the air was off
9,0 Erinomainen
Plussat: Office staff sucks Kitchen staff was awesome tho
Miinukset: Not charging for every little thing
9,2 Erinomainen
Plussat: I thought the staff were very friendly. For me the bedroom was adequate, nice large shower room. Breakfast was good.
Miinukset: It's not that I didn't like the main meals. I'm vegetarian and on some evenings there wasn't anything for me, except salad. Lots of variety for meat and fish eaters. Menu changed daily. On one occasion the chef did make me pasta with pesto, which was nice.
Tortugan ranta ja Caracolin ranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Puerto Cancún Marina Town Center sijaitsee 3 minuutin ajomatkan päässä ja Plaza Las Américas -ostoskeskus 6 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 8,4 Erinomainen
Perustuu 4 170 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
8,0
Plussat: The price was right for what was included.
Erinomainen
10,0
Plussat: Property was perfect, the staff was amazing
Erinomainen
10,0
Plussat: Excellent place to stay, clean, confortable , great food and very good customer service
Erinomainen
8,3
Plussat: The hotel grounds were beautiful & service was excellent.
Erinomainen
10,0
Plussat: The staff was amazing, food was wonderful, room was spacious, everything was great.
Hyvä
7,0
Plussat: all inclusive
Hyvä
7,0
Plussat: Close to ferry though we didn’’t get a chance to use it. Swimming pool and also the very safe small beach swimming area.
Erinomainen
10,0
Plussat: Hotel all inclusive
Erinomainen
8,0
Plussat: Cleanliness
Huono
1,0
Erinomainen
9,6
Plussat: Shows all nights
Erinomainen
10,0
Plussat: My 5 night stay was very pleasant. The beach is beautiful. The food is delicious and the staff is very friendly. It’s located in a very good area, not too far from club life/shopping. I did visit both, the lobby bar and the bleach bar, but I will say the beach bar is my favorite. You get to enjoys drinks with a beautiful view of the ocean. I did not try out the Mexican or Italian restaurant. The regular buffet has really good food. The rooms are great, with your fridge being refilled everyday and your room being cleaned everyday. The shows at night are great. My room had ocean view had pool and ocean view which was beautiful. The beach is super clean compared to another resort I visited for a wedding. I loved this place and definitely would recommend.
Tiedot
Arvostelut
Kokonaisarvosana 8,4 Erinomainen
Perustuu 4 170 arvosteluun
Aamiainen
8,9
Palvelut
8,4
Sijainti
8,3
Palvelu
8,0
Tunnelma
7,6
Huone
7,3
Ruoka
7,0
Mukavuus
6,7
Juomat
6,4
Vastinetta rahalle
5,8
Ranta
5,5
Internet
3,3
Palvelut
8,6
Sijainti
8,4
Hyvinvointialue
7,8
Ruoka
7,6
Palvelu
7,2
Huone
6,4
Vastinetta rahalle
6,0
Ranta
5,0
Internet
1,6
Palvelut
8,6
Palvelu
8,1
Sijainti
8,0
Huone
6,8
Ruoka
6,8
Vastinetta rahalle
5,4
Ranta
5,2
Internet
2,4
8,0 Erinomainen
Plussat: The price was right for what was included.
Miinukset: Food could have been better, more selections of meat for breakfast entrees and wine should be included in all inclusive package.
10,0 Erinomainen
Plussat: Property was perfect, the staff was amazing
Miinukset: I loved everything about it
10,0 Erinomainen
Plussat: Excellent place to stay, clean, confortable , great food and very good customer service
Miinukset:
8,3 Erinomainen
Plussat: The hotel grounds were beautiful & service was excellent.
Miinukset: The room was tiny & the food was very average.
10,0 Erinomainen
Plussat: The staff was amazing, food was wonderful, room was spacious, everything was great.
Miinukset: The beach wasn't nice
7,0 Hyvä
Plussat: all inclusive
Miinukset: paying for wifi, room maintenance not done in a timely manner
7,0 Hyvä
Plussat: Close to ferry though we didn’’t get a chance to use it. Swimming pool and also the very safe small beach swimming area.
Miinukset: Same rooms facing street are too noisy to fall sleep due to the consistent traffic.
10,0 Erinomainen
Plussat: Hotel all inclusive
Miinukset: WiFi for 12usd? Seriously? Tour guide explanation was not very good.
8,0 Erinomainen
Plussat: Cleanliness
Miinukset: Lobby/bar closes at 12. Nowhere for night owls to go after that.
1,0 Huono
Plussat:
Miinukset: I did not go into the hotel!
9,6 Erinomainen
Plussat: Shows all nights
Miinukset: You don’t have meat variety and I never see the avocado
10,0 Erinomainen
Plussat: My 5 night stay was very pleasant. The beach is beautiful. The food is delicious and the staff is very friendly. It’s located in a very good area, not too far from club life/shopping. I did visit both, the lobby bar and the bleach bar, but I will say the beach bar is my favorite. You get to enjoys drinks with a beautiful view of the ocean. I did not try out the Mexican or Italian restaurant. The regular buffet has really good food. The rooms are great, with your fridge being refilled everyday and your room being cleaned everyday. The shows at night are great. My room had ocean view had pool and ocean view which was beautiful. The beach is super clean compared to another resort I visited for a wedding. I loved this place and definitely would recommend.
Miinukset: The only thing I did not like was the elevator, it was really small and no AC so I felt like I was suffocating.
Puerto Cancún Marina Town Center sijaitsee 3 minuutin ajomatkan päässä ja Plaza Las Américas -ostoskeskus 6 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Kilpikonnaranta sijaitsee 4 minuutin kävelymatkan päässä ja Langustiranta 15 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,4 Erinomainen
Perustuu 2 049 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
OK
5,0
Plussat: Staff were nice
Tiedot
Arvostelut
Kokonaisarvosana 8,4 Erinomainen
Perustuu 2 049 arvosteluun
Sijainti
9,4
Aamiainen
8,4
Puhtaus
8,3
Vastinetta rahalle
8,1
Palvelu
8,1
Ruoka
7,6
Huone
7,2
Ranta
5,9
5,0 OK
Plussat: Staff were nice
Miinukset: Although it was ok hotel, definitely way too much for what we paid. Probably $70 a night would be ok. Buffet good wasn't great. Only few options.
Kilpikonnaranta sijaitsee 4 minuutin kävelymatkan päässä ja Langustiranta 15 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen pysäköinti.
Tortugan ranta ja Langustiranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,3 Erinomainen
Perustuu 7 651 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
9,2
Plussat: Restaurants
Erinomainen
8,3
Plussat: It is good for family resort. Hotel staffs are helpful.
Hyvä
6,0
Plussat: Good food, huge range and many locations, not too sophisticated
Good and quick responses from housekeeping
Clean, quiet beach with shallow water (nothing to see with snorkel)
Erinomainen
8,8
Plussat: The food was good
Hyvä
6,0
Plussat: All inclusive
Hyvä
6,0
Plussat: Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Erinomainen
8,0
Plussat: Cleanliness and friendly staff.
Erinomainen
10,0
Plussat: Great resort for family with kids/teens. Great service/ staff.
Erinomainen
10,0
Plussat: We were very surprised to be eating in one of the absolutely best fine dining restaurants in Latin America. The food, service and ambience was worthy of a Michelin star! The sea was calm and amazing. It has a very good location in Cancun, away from the big waves. Overall, the property had an extraordinary friendly ambience. We enjoyed seeing so many children clearly having the time of their lives in the hands of caring staff. We will be very happy to return.
Keskinkertainen
3,8
Plussat: We were not able to get our rooms due to their mistakes. The coordinator realize his mistake and told us one thing and try to charge us double.
Hyvä
7,9
Plussat: The breakfast was good and have variety to choose from. Many restaurants were within walking distance.
Hyvä
7,1
Plussat: The beach, location, pools
Tiedot
Arvostelut
Kokonaisarvosana 8,3 Erinomainen
Perustuu 7 651 arvosteluun
Sijainti
8,4
Ranta
8,2
Palvelu
7,3
Aamiainen
6,5
Vastinetta rahalle
5,7
Puhtaus
5,5
Huone
5,4
Mukavuus
4,6
Internet
2,9
Sijainti
8,1
Ranta
8,0
Palvelu
6,4
Vastinetta rahalle
5,7
Palvelut
5,3
Ruoka
5,3
Puhtaus
5,2
Mukavuus
4,1
Huone
3,9
Ruoka
6,9
9,2 Erinomainen
Plussat: Restaurants
Miinukset: I would like to have A/C in elevators
8,3 Erinomainen
Plussat: It is good for family resort. Hotel staffs are helpful.
Miinukset: Everything is good except that hotel beach is not beautiful. If you enjoy beautiful cancun beach, find the south of hotel zone.
6,0 Hyvä
Plussat: Good food, huge range and many locations, not too sophisticated
Good and quick responses from housekeeping
Clean, quiet beach with shallow water (nothing to see with snorkel)
Miinukset: Fridge didn't work, noisy aircon even when not in use
Noise from entertainment, and corridor, next room
Reception and concierge staff awful - disinterested, unhelpful, like saying no a lot
Queues for drinks, which are low quality
Ice creams hidden and poor
Entertainment very ordinary
8,8 Erinomainen
Plussat: The food was good
Miinukset: The place was very 70s looking
6,0 Hyvä
Plussat: All inclusive
Miinukset: I called the hotel 2 months before the arrival to make sure about age policy for children and they gave me a WRONG information. They said the policy for children is up to 18 years old. But the receptionist said I had to pay extra for a 14 years old child. I sent email to the Manager and he never gave me any response and I still waiting.
Besides, Getaroom.com offers on its website the reservation with 17 years old children policy. So confused and disappointed.
6,0 Hyvä
Plussat: Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Miinukset: Staff not very friendly - they did their job, but not really with a smile most of the time. Housekeeping was inconsistent - sometimes room didn't get cleaned, usually it was partially cleaned. Food inconsistent. Don't try the pasta bar, so overcooked as to be mush. La Bamba was good, though. Hard to figure out their schedule - would be nice if they posted schedules for shows and things somewhere.
8,0 Erinomainen
Plussat: Cleanliness and friendly staff.
Miinukset: Arranging excursions. Staff was incompetent and inconsistent with pricing.
10,0 Erinomainen
Plussat: Great resort for family with kids/teens. Great service/ staff.
Miinukset: Need reservation for ala carte restaurant which filled up quickly. So need to get in line 30-45 mins before 4:00 pm.
10,0 Erinomainen
Plussat: We were very surprised to be eating in one of the absolutely best fine dining restaurants in Latin America. The food, service and ambience was worthy of a Michelin star! The sea was calm and amazing. It has a very good location in Cancun, away from the big waves. Overall, the property had an extraordinary friendly ambience. We enjoyed seeing so many children clearly having the time of their lives in the hands of caring staff. We will be very happy to return.
Miinukset:
3,8 Keskinkertainen
Plussat: We were not able to get our rooms due to their mistakes. The coordinator realize his mistake and told us one thing and try to charge us double.
Miinukset: The environment was good. The activities and workers were friendly
7,9 Hyvä
Plussat: The breakfast was good and have variety to choose from. Many restaurants were within walking distance.
Miinukset: I didn’t like that you have to physically be there to make the reservations. Very inconvenient
7,1 Hyvä
Plussat: The beach, location, pools
Miinukset: The water from the shower and the bathroom sink has a bad odor and the elevators were not working.
Tortugan ranta ja Langustiranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Langustiranta ja Kilpikonnaranta sijaitsevat 10 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,3 Erinomainen
Perustuu 7 578 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Hyvä
7,5
Plussat: Liked the room, and pool
Erinomainen
10,0
Plussat: Everything nice
Erinomainen
10,0
Plussat: The Entertainment staff was wonderful and did a fabulous job from making us laugh to getting us to join in the festivities.
Hyvä
7,0
Plussat: Enjoyed the food at the restaurants. Check in was fairly quick.
OK
4,2
Plussat: We will forget this place very very quickly... The rooms smell damp, the sheets smell musty. Very poor service at the reception, we are treated like "animals"..! We really feels like disturbing them... The quality of restaurants has really dropped, except for two restaurants, but you have to book to get there ..!
Erinomainen
10,0
Plussat: Perfect location..... family friendly
Keskinkertainen
3,8
Plussat: Please do not stay here it’s the most disgusting place I have ever stayed in English the food is kept in warm place the pool fun area for kids is all taped off as it’s dangerous the outside showers are floated with all stagnant water there was a lizard in our room there are no sun brollies so no shade unless you are lucky to get by a tree and want to move your bed around the tree all day I paid in full to stay for 11 days I stayed 2 nights and moved to the moon place I got not one pence bag but if we would of stayed my children would of definitely got sick or food positioning
Erinomainen
8,3
Plussat: Wonderful views, fantastic yoga or pilates on the peer each morning, good food, friendly waiters in all restaurants, and awesome kids club.
Erinomainen
8,0
Plussat: The best thing is the food
Hyvä
6,0
Plussat: Location
OK
4,2
Plussat: Food, the premises, service, location was ok.
Erinomainen
10,0
Plussat: Every thing. Music, location.
Tiedot
Arvostelut
Kokonaisarvosana 8,3 Erinomainen
Perustuu 7 578 arvosteluun
Sijainti
8,3
Palvelu
7,4
Aamiainen
6,2
Palvelut
6,2
Juomat
5,9
Puhtaus
5,7
Huone
5,3
Vastinetta rahalle
5,2
Mukavuus
4,9
Internet
3,0
Sijainti
7,8
Uima-allas
7,7
Palvelu
6,8
Palvelut
5,9
Ruoka
5,6
Juomat
5,5
Puhtaus
5,1
Vastinetta rahalle
5,0
Mukavuus
4,7
Huone
4,6
Internet
1,7
Sijainti
8,5
Palvelu
6,8
Tunnelma
5,7
Ruoka
5,6
Vastinetta rahalle
5,0
Huone
4,4
Internet
2,0
7,5 Hyvä
Plussat: Liked the room, and pool
Miinukset: I did not some of the food options
10,0 Erinomainen
Plussat: Everything nice
Miinukset: Recomended for family and kids.... not so much for solo travelers or couples
10,0 Erinomainen
Plussat: The Entertainment staff was wonderful and did a fabulous job from making us laugh to getting us to join in the festivities.
Miinukset: I thought they should have had more shows, or more activities at night.
7,0 Hyvä
Plussat: Enjoyed the food at the restaurants. Check in was fairly quick.
Miinukset: The only issue we had was the bathroom. The shower was backed up as well as the sink.
4,2 OK
Plussat: We will forget this place very very quickly... The rooms smell damp, the sheets smell musty. Very poor service at the reception, we are treated like "animals"..! We really feels like disturbing them... The quality of restaurants has really dropped, except for two restaurants, but you have to book to get there ..!
Miinukset: This hotel has changed a lot. All included to try to attract customers... But the quality has become Disastrous... The majority of restaurants ARE NOT good quality. There are so many other hotels on the Zone Hotelera, that it is better to Avoid this one if you want a good holiday..!
10,0 Erinomainen
Plussat: Perfect location..... family friendly
Miinukset:
3,8 Keskinkertainen
Plussat: Please do not stay here it’s the most disgusting place I have ever stayed in English the food is kept in warm place the pool fun area for kids is all taped off as it’s dangerous the outside showers are floated with all stagnant water there was a lizard in our room there are no sun brollies so no shade unless you are lucky to get by a tree and want to move your bed around the tree all day I paid in full to stay for 11 days I stayed 2 nights and moved to the moon place I got not one pence bag but if we would of stayed my children would of definitely got sick or food positioning
Miinukset: It wasn’t clean sweet corn and baby wipes floating in pool just don’t stay there !!!
8,3 Erinomainen
Plussat: Wonderful views, fantastic yoga or pilates on the peer each morning, good food, friendly waiters in all restaurants, and awesome kids club.
Miinukset: If you are dependent on wifi, then it's a problem. Not only is it costly, but it took more than an hour for to work on each of our devices. The concierge was also of little help
8,0 Erinomainen
Plussat: The best thing is the food
Miinukset: Yes the room was the worst thing ever it was a box with two beds horrible
6,0 Hyvä
Plussat: Location
Miinukset: The room smells
4,2 OK
Plussat: Food, the premises, service, location was ok.
Miinukset:
10,0 Erinomainen
Plussat: Every thing. Music, location.
Miinukset: We got sick a couple of times from the food
Langustiranta ja Kilpikonnaranta sijaitsevat 10 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen pysäköinti.
Tortugan ranta ja Langustiranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Palveluihin kuuluu ilmainen pysäköinti.
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Kokonaisarvosana 8,3 Erinomainen
Perustuu 1 581 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
Erinomainen
9,0
Plussat: Well managed property with excellent staff. WiFi worked. Staff friendly and helpful. Can't comment on the food as just PRIOR to arriving I picked up an 'illness' and had no appetite but judging from the looks of breakfast would imagine it was very good
Erinomainen
8,8
Plussat: Cozy place
Erinomainen
8,3
Plussat: The staff Jaymee Florence Estrada from concierge is excellent!
Erinomainen
8,5
Plussat: The outside of the rooms facilities, the service, must of the staff and the food
Keskinkertainen
2,5
Erinomainen
9,6
Plussat: Amazing service, everybody showed a lot of interest in helping with all our needs. Special thanks to Cesar, Miranda and Alberto at the Front Desk and Román, Jesus, Pedro, Adby and Waldo from the Italian Restaurant.
Erinomainen
9,2
Plussat: For an “all-in” it is relatively small and therefore has a more personal feel. The staff is great, room comfortable and the food fine.
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Tiedot
Arvostelut
Kokonaisarvosana 8,3 Erinomainen
Perustuu 1 581 arvosteluun
Vastinetta rahalle
9,5
Aamiainen
9,3
Sijainti
9,3
Palvelu
8,9
Uima-allas
8,8
Hyvinvointialue
8,1
Mukavuus
8,0
Ruoka
8,0
Palvelut
7,8
Tunnelma
7,7
Ranta
7,1
Huone
6,8
Palvelu
9,1
Ruoka
7,7
Huone
5,8
9,0 Erinomainen
Plussat: Well managed property with excellent staff. WiFi worked. Staff friendly and helpful. Can't comment on the food as just PRIOR to arriving I picked up an 'illness' and had no appetite but judging from the looks of breakfast would imagine it was very good
Miinukset:
8,8 Erinomainen
Plussat: Cozy place
Miinukset: Very noisy room because of the air conditioning engine
8,3 Erinomainen
Plussat: The staff Jaymee Florence Estrada from concierge is excellent!
Miinukset:
8,5 Erinomainen
Plussat: The outside of the rooms facilities, the service, must of the staff and the food
Miinukset: The room smells wet, no curtain in the bathroom, the bed was in really bad conditions, the fridge wasn't working,
2,5 Keskinkertainen
Plussat:
Miinukset: Super ugly nasty its feel like I'm in motel, washroom disgusting.
9,6 Erinomainen
Plussat: Amazing service, everybody showed a lot of interest in helping with all our needs. Special thanks to Cesar, Miranda and Alberto at the Front Desk and Román, Jesus, Pedro, Adby and Waldo from the Italian Restaurant.
Miinukset: The facilities are a little old, and they can be improved.
9,2 Erinomainen
Plussat: For an “all-in” it is relatively small and therefore has a more personal feel. The staff is great, room comfortable and the food fine.
Miinukset:
Tortugan ranta ja Langustiranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Palveluihin kuuluu ilmainen pysäköinti.
Langustiranta sijaitsee 3 minuutin kävelymatkan päässä ja Tortugan ranta 11 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on ilmainen kiinteä internetyhteys, business center ja kuivapesula-/pesulapalvelut. Tämä hotelli tarjoaa liikeasiakkailleen 3 kokoushuonetta. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,2 Erinomainen
Perustuu 2 730 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
- Business
- Yksin matkustavat
Hyvä
7,0
Plussat: Hotel has a lot to offer. Really beautiful and clean. Friendly staff.
Hyvä
7,5
Plussat: - The pool and sun deck was by far the best quality of this hotel, it was beautiful and clean with an amazing view of the lagoon. It also got the sun from sunrise to sunset, perfect for a sun worshipper like me - rooms are spacious and shower in strong and hot - the food was good, I had the kale salad every day and it was divine (the club sandwich not so good, go with the fresh stuff) - reasonably well equipped gym with lovely view - restaurant outside very nice with another great view
Erinomainen
8,0
Plussat: Very clean and modern place, Staffs are very friendly and helpful, close to the discovery dolphin ferry boat peer
Erinomainen
8,0
Plussat: Hotel room was good and also location.
Hyvä
6,7
Plussat: The view to the sea
Erinomainen
10,0
Plussat: Great & friendly staff. Cesar in the restaurant and the staff are outstanding.
OK
5,0
Plussat: I have stayed here in the past and the hotel is located in a beautiful location and very quiet. The rooms are very spacious and the bathrooms too. The staff is very polite and accommodating. The hotel restaurant has decent food.
Erinomainen
10,0
Plussat: Upon arrival I was greeted by some of the staff and I felt so comfortable the minute I walked in. I was beyond impressed by the cleanliness and organization of the room. The breakfast was delicious and worth every penny. Perfect for spring break.
Erinomainen
9,7
Plussat: All around great stay. Clean, with friendly and helpful staff, and great facilities. Also easy taxi or bus ride to almost all central attractions. 24 hour room service was a plus too!
Erinomainen
10,0
Plussat: Close to both the city and hotel zones.
Keskinkertainen
3,0
Plussat: Short distance walk to the ferry and the breakfast was good
Erinomainen
9,0
Plussat: clean. staff very helpful, welcoming and friendly.
Tiedot
Arvostelut
Kokonaisarvosana 8,2 Erinomainen
Perustuu 2 730 arvosteluun
Tunnelma
8,6
Uima-allas
8,4
Sijainti
8,2
Palvelut
8,1
Internet
6,9
Huone
6,9
Palvelu
6,6
Vastinetta rahalle
4,9
Ruoka
4,9
Aamiainen
4,6
Uima-allas
8,7
Sijainti
8,4
Tunnelma
8,2
Palvelut
8,2
Hyvinvointialue
6,2
Palvelu
6,1
Huone
5,7
Ruoka
4,7
Aamiainen
4,4
Vastinetta rahalle
4,3
Palvelut
8,0
Sijainti
7,8
Uima-allas
7,7
Palvelu
6,9
Puhtaus
5,8
Huone
5,3
Vastinetta rahalle
4,9
Ruoka
4,9
Sijainti
8,2
Palvelu
6,7
Huone
6,2
Vastinetta rahalle
4,9
Ruoka
4,6
Sijainti
7,8
Palvelu
7,1
Huone
6,7
7,0 Hyvä
Plussat: Hotel has a lot to offer. Really beautiful and clean. Friendly staff.
Miinukset: The room we stayed in 233 was terrible as far as road noise. We were able to hear traffic passing by all day and night. It was hard to sleep. The sliding doors were closed. But road noise still came in. It was loud and annoying.
7,5 Hyvä
Plussat: - The pool and sun deck was by far the best quality of this hotel, it was beautiful and clean with an amazing view of the lagoon. It also got the sun from sunrise to sunset, perfect for a sun worshipper like me - rooms are spacious and shower in strong and hot - the food was good, I had the kale salad every day and it was divine (the club sandwich not so good, go with the fresh stuff) - reasonably well equipped gym with lovely view - restaurant outside very nice with another great view
Miinukset: - gym aircon either didn’t work or was very weak - no tea or coffee making facilities in the room, and when I asked for one filter coffee from breakfast I was told I had to pay $289 pesos for the full brekkie even though I did not want to eat, therefore your only choice for a hot beverage is to buy it every time from a Starbucks in the lobby (I boycotted Starbucks some time ago for their lack of ethics over paying staff and tax evasion so this was devastating for me!) - menu was expensive in relation to the rest of mexico but perhaps fair for Cancun - there are no public showers so you cannot check out and then use the shower if you wish to use the pool for the day before you leave. There are public toilets and plenty of space to add a shower into one of the two huge changing cubicles - the staff were mostly very helpful and kind, however I found Cesar to be very overbearing and made me feel uncomfortable. He was persistent in trying to get me to order food and drinks every 20-30 minutes even after I told him I would let him know when I was ready. He even tried to get my attention when I was on the grass on the phone to my mother. I never felt I could truly relax
8,0 Erinomainen
Plussat: Very clean and modern place, Staffs are very friendly and helpful, close to the discovery dolphin ferry boat peer
Miinukset: Breakfast could be improved with better options and the price is quite abusive. The hotel is a bit far from the main night street (about 4km) so you should take a taxi at night and prices are really abusive
8,0 Erinomainen
Plussat: Hotel room was good and also location.
Miinukset: Customer service is very poor. Hotel room was cancelled when we reached the hotel. Staff did not notify us before cancelling the reservation. Only two bath towels was there in the room. No napkins and no good food. Parking facility was not good.
6,7 Hyvä
Plussat: The view to the sea
Miinukset: They charged me 50 dls to check in a couple hours earlier , and my last day I checked out at 2.00 in the morning, why they didn’t give me credit to check out early
10,0 Erinomainen
Plussat: Great & friendly staff. Cesar in the restaurant and the staff are outstanding.
Miinukset: No golfing discount!
5,0 OK
Plussat: I have stayed here in the past and the hotel is located in a beautiful location and very quiet. The rooms are very spacious and the bathrooms too. The staff is very polite and accommodating. The hotel restaurant has decent food.
Miinukset: This is my second stay at this hotel and I was disappointed at the check-in process, it took an hour to get into my room since they only had one person behind the desk. Also, the hallways were not very clean and the room floors.
10,0 Erinomainen
Plussat: Upon arrival I was greeted by some of the staff and I felt so comfortable the minute I walked in. I was beyond impressed by the cleanliness and organization of the room. The breakfast was delicious and worth every penny. Perfect for spring break.
Miinukset: The dinner was not very good. The service was slow although we were the only ones there.
9,7 Erinomainen
Plussat: All around great stay. Clean, with friendly and helpful staff, and great facilities. Also easy taxi or bus ride to almost all central attractions. 24 hour room service was a plus too!
Miinukset:
10,0 Erinomainen
Plussat: Close to both the city and hotel zones.
Miinukset: No coffee pot or fridge! Expensive coffee available in the lobby.
3,0 Keskinkertainen
Plussat: Short distance walk to the ferry and the breakfast was good
Miinukset: The room was my biggest problem. We had to use hand towels because wash cloths weren't available or they didn't have them. There was hair everywhere. When you used the shower you would hear a loud banging noise and the sheets were stained.
9,0 Erinomainen
Plussat: clean. staff very helpful, welcoming and friendly.
Miinukset: correction im not from Connecticut! I'm from Florence, Or
Langustiranta sijaitsee 3 minuutin kävelymatkan päässä ja Tortugan ranta 11 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on ilmainen kiinteä internetyhteys, business center ja kuivapesula-/pesulapalvelut. Tämä hotelli tarjoaa liikeasiakkailleen 3 kokoushuonetta. Palveluihin kuuluu ilmainen pysäköinti.
Langustiranta sijaitsee 4 minuutin kävelymatkan päässä ja Tortugan ranta 12 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Palveluihin kuuluu ilmainen pysäköinti.
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Kokonaisarvosana 8,2 Erinomainen
Perustuu 491 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
Erinomainen
9,7
Plussat: The staff was all super nice. We arrived quite late one night and somehow missed the whole time-share spiel that people talk about. Front dest was super nice, and everyone was generally approachable. I didn't feel pressured into anything. It might help that I'm fluent in Spanish. Food was good. You can find Pizza if you're on a budget, else their buffets are pretty good. I got their mixed ceviche and found it to be really good! We mostly spend time on the beach which was superb. I haven't been to the other hotels on the east side of the Zona Hotelera, but the beach at Casa Maya was very peaceful in that there were no waves except for wakes from passing boats. This made the water crystal clear and probably friendly for small kids. This did make sea weed settle on the beach, but this was fine with me. Actually, a little truck goes by every morning to clean it all up from the shore. All in all it was a great time!
Erinomainen
9,6
Plussat: Right in front of the beach all you gotta do is walk and relax on the left or right side. The nice area to sit back is for members only
Erinomainen
10,0
Plussat: The service was great all employees was great people but Vanesa host super nice girl and very attentive and Carlos server Pool área nice guy
Erinomainen
10,0
Plussat: Good breakfast. Warm pool, in August. Nice view.
Erinomainen
9,6
Plussat: The view from my Junior suite was magnificent, overlooked the properties beach and the breeze at night was glorious. Always had available parking for my rental and during my stay beach chairs and umbrellas were always available. Staff was so awesome and attentive and always willing and ready to assist. The lobby grocery store had just the right combos for quick in room meals.
Erinomainen
10,0
Plussat: The breakfast buffet, included, was fantastic with good food and great variety.
Hyvä
6,7
Plussat: The room and view was brilliant, as was the balcony and bathroom, we didn’t have the breakfast, as it wasn’t included in the room but it looked good, the pool area and beach were great, especially for families.
Erinomainen
10,0
Plussat: The view from our room was awesome, we were located on the 8th floor with an ocean view. It was amazing!
Erinomainen
10,0
Plussat: Everything and everyone was wonderful!
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Tiedot
Arvostelut
Kokonaisarvosana 8,2 Erinomainen
Perustuu 491 arvosteluun
Puhtaus
8,6
Comfort
8,3
Sijainti
8,5
Palvelut
8,0
Henkilökunta
8,3
Hinta-laatusuhde
7,6
9,7 Erinomainen
Plussat: The staff was all super nice. We arrived quite late one night and somehow missed the whole time-share spiel that people talk about. Front dest was super nice, and everyone was generally approachable. I didn't feel pressured into anything. It might help that I'm fluent in Spanish. Food was good. You can find Pizza if you're on a budget, else their buffets are pretty good. I got their mixed ceviche and found it to be really good! We mostly spend time on the beach which was superb. I haven't been to the other hotels on the east side of the Zona Hotelera, but the beach at Casa Maya was very peaceful in that there were no waves except for wakes from passing boats. This made the water crystal clear and probably friendly for small kids. This did make sea weed settle on the beach, but this was fine with me. Actually, a little truck goes by every morning to clean it all up from the shore. All in all it was a great time!
Miinukset: One thing I didn't like was that there was a mouse in the room. We found out b/c we found a piece of sweet bread on the ground with bite marks and an apple in the same condition. After this incident we simply put all our food away better and didn't have any problems after that. Also, I didn't really care for the people that came by the beach and asked me if I wanted my picture taken with a monkey, parrot, etc. But I just told them no, and they went away. No biggie.
9,6 Erinomainen
Plussat: Right in front of the beach all you gotta do is walk and relax on the left or right side. The nice area to sit back is for members only
Miinukset: Short reservation we got here at midnight and had to check out by 11:30 wish we could've experienced the whole hotel for the day
10,0 Erinomainen
Plussat: The service was great all employees was great people but Vanesa host super nice girl and very attentive and Carlos server Pool área nice guy
Miinukset:
10,0 Erinomainen
Plussat: Good breakfast. Warm pool, in August. Nice view.
Miinukset: Would like more English on the TV.
9,6 Erinomainen
Plussat: The view from my Junior suite was magnificent, overlooked the properties beach and the breeze at night was glorious. Always had available parking for my rental and during my stay beach chairs and umbrellas were always available. Staff was so awesome and attentive and always willing and ready to assist. The lobby grocery store had just the right combos for quick in room meals.
Miinukset:
10,0 Erinomainen
Plussat: The breakfast buffet, included, was fantastic with good food and great variety.
Miinukset: The bathroom was not vented thus very humid following a nice hot shower.
6,7 Hyvä
Plussat: The room and view was brilliant, as was the balcony and bathroom, we didn’t have the breakfast, as it wasn’t included in the room but it looked good, the pool area and beach were great, especially for families.
Miinukset: Check in and check out took quite a while, we were made to sit in reception for 20 mins each time even though we arrived and left at the correct times. Our room also had an occupied adjoining room which we weren’t warned about, at night we could hear everything the occupants in the next room said or did (particularly the TV which was left on until late) and we didn’t sleep very well as a result
10,0 Erinomainen
Plussat: The view from our room was awesome, we were located on the 8th floor with an ocean view. It was amazing!
Miinukset:
10,0 Erinomainen
Plussat: Everything and everyone was wonderful!
Miinukset: Nothing! Everything was fine!
Langustiranta sijaitsee 4 minuutin kävelymatkan päässä ja Tortugan ranta 12 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Palveluihin kuuluu ilmainen pysäköinti.
Tortugan ranta ja Langustiranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, matkatavarasäilytys ja hissi. Palveluihin kuuluu ilmainen pysäköinti.
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Kokonaisarvosana 8,1 Erinomainen
Perustuu 1 053 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
Erinomainen
10,0
Plussat: Really close to the ferry and the pirate ships
Hyvä
7,1
Plussat: Location was good for the purpose of my visit. Room is very utilitarian and I would not spend more than two nights here. The garden and swimming pool area is lovely
Hyvä
7,4
Plussat: I like the price and location it was not to far from everything. In fact it was right between downtown and the main area where coco bongo and fat Tuesday's was. The staff where friendly Also the view I had was amazing
Hyvä
7,4
Plussat: Good bang for your buck, nice view of the Bay side
Erinomainen
10,0
Plussat: The staff are very friendly and respectful! Specially Antonio and Suri! The hotel very clean and located in a very nice quiet area away from all the party and discos but still in the beach area. The rooms are clean and very big! And the views from the hotel to the beach and the river are spectacular! We had an amazing time here and we will definitely coming back to this hotel. You can't beat the price on this hotel!
OK
4,2
Plussat: Breakfast was not included.
OK
5,4
Plussat: The room was clean with a nice view. The price was reasonable. Comfortable bed. The free breakfast was very good.
Hyvä
6,3
Plussat: The hotel location was good and hotel was clean
OK
5,7
Plussat: The price - same price as a downtown centro hotel, but closer to the water and activities.
Erinomainen
10,0
Plussat: Incredibly attentive staff, genuine people. The place was clean and everything functioned as it should. It is inexpensive in comparison to the surrounding hotels.
Erinomainen
10,0
Plussat: Location and pool and staff all good. Short distance to beach. Very easy to get the shuttle bus outside to downtown or bar areas. Only 15 pesos or a Dollar. Recommend strongly using the bus.
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Tiedot
Arvostelut
Kokonaisarvosana 8,1 Erinomainen
Perustuu 1 053 arvosteluun
Sijainti
9,3
Vastinetta rahalle
8,1
Palvelu
8,0
Palvelut
7,7
Aamiainen
5,9
Huone
5,6
Internet
1,6
Palvelu
7,3
10,0 Erinomainen
Plussat: Really close to the ferry and the pirate ships
Miinukset: Nothing, all good
7,1 Hyvä
Plussat: Location was good for the purpose of my visit. Room is very utilitarian and I would not spend more than two nights here. The garden and swimming pool area is lovely
Miinukset: The breakfast was nasty , obviously because you are from the hotel. I had a breakfast here 10 days before which I paid for and that was really lovely
7,4 Hyvä
Plussat: I like the price and location it was not to far from everything. In fact it was right between downtown and the main area where coco bongo and fat Tuesday's was. The staff where friendly Also the view I had was amazing
Miinukset: The water pressure was low and the way the bathroom was set up was a little to crampy. However it's all personal you may have a different perspective. The food was not all that great don't expect some five star meals. I ate outside most of the time
7,4 Hyvä
Plussat: Good bang for your buck, nice view of the Bay side
Miinukset: Staff could have been more helpful, internet only in the lobby and it doesn't always work properly
10,0 Erinomainen
Plussat: The staff are very friendly and respectful! Specially Antonio and Suri! The hotel very clean and located in a very nice quiet area away from all the party and discos but still in the beach area. The rooms are clean and very big! And the views from the hotel to the beach and the river are spectacular! We had an amazing time here and we will definitely coming back to this hotel. You can't beat the price on this hotel!
Miinukset: The rooms did not have blowdryer in it. But we were at the beach all day anyway so I just kept my hair in a ponytail!
4,2 OK
Plussat: Breakfast was not included.
Miinukset: Unfriendly staff. Everything around the pool was closed.
5,4 OK
Plussat: The room was clean with a nice view. The price was reasonable. Comfortable bed. The free breakfast was very good.
Miinukset: Front desk staff didn't speak English - took a long time to check in. Then I had to wait to leave while an employee took the key to go check the room. The bathroom was tiny - I had to step into the shower to close the door so I could get to the toilet. No TV stations in English.
6,3 Hyvä
Plussat: The hotel location was good and hotel was clean
Miinukset: The front office staff were unfriendly and the rooms were bare with no wash cloth, has bare walls and no coffee/tea maker. The front office staff could only speak Spanish. I did not feel welcome.
5,7 OK
Plussat: The price - same price as a downtown centro hotel, but closer to the water and activities.
Miinukset: Have to cross that busy street and walk several blocks to get to a public beach.
Wi fi only in lobby, and sporadic.
10,0 Erinomainen
Plussat: Incredibly attentive staff, genuine people. The place was clean and everything functioned as it should. It is inexpensive in comparison to the surrounding hotels.
Miinukset:
10,0 Erinomainen
Plussat: Location and pool and staff all good. Short distance to beach. Very easy to get the shuttle bus outside to downtown or bar areas. Only 15 pesos or a Dollar. Recommend strongly using the bus.
Miinukset: No fridge in room. Bar area next to pool isnt operational but not really a big deal.
Tortugan ranta ja Langustiranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, matkatavarasäilytys ja hissi. Palveluihin kuuluu ilmainen pysäköinti.
Kilpikonnaranta sijaitsee muutaman askeleen päässä ja Langustiranta sijaitsee 3 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä majoitusliike tarjoaa asiakkailleen 183 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 7,9 Hyvä
Perustuu 100 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
Erinomainen
8,8
Plussat: I enjoyed the festivities and the activities they post on a board to make sure the guest knew what was going on in the day. The food food was awesome!! Helpful staff as well
Hyvä
7,5
Plussat: Multiple food options was a plus. Pools and hot tub with swim up bar were excellent. The servers/wait staff, bar tenders and entertainment staff were best ever!!
Erinomainen
9,0
Plussat: The breakfast is very nice for Asian vegetarian。
Erinomainen
8,3
Plussat: Ruoka oli hyvää, hotelli siisti ja huone Ok.
Hyvä
6,3
Plussat: Staff were very friendly, lots of activities.
OK
5,0
Plussat: Scenery, included drinks
Hyvä
7,5
Plussat: The staff was amazing
Erinomainen
8,8
Plussat: The staff were super friendly and helpful!
Keskinkertainen
3,8
Plussat: The food was good. Good facilities.
OK
5,0
Plussat: the location, its in the middle between downtown and the happening area
Hyvä
6,4
Plussat: Liked the pool, the hotel was very relaxing
Hyvä
6,7
Plussat: The room was very clean and spacious worth price paid. The front desk staff was also helpfull
OK
4,7
Plussat: Great pool
OK
5,7
Plussat: staff was very freindly good motel for the money
OK
5,3
Plussat: Nice Beach location, adequate rooms, lovely garden surrounding rooms and good security. Secure and ample parking. Little convenience store on location for refreshments. Cash accepted as payment no extra charges. Quiet, close to resturants, friendly staff.
OK
4,6
Plussat: Nothing remarcable
OK
5,4
Plussat: The room was big, clean and was comfy
Tiedot
Arvostelut
Kokonaisarvosana 7,9 Hyvä
Perustuu 100 arvosteluun
Puhtaus
8,3
Comfort
8,1
Sijainti
7,6
Palvelut
7,7
Henkilökunta
8,2
Hinta-laatusuhde
7,5
8,8 Erinomainen
Plussat: I enjoyed the festivities and the activities they post on a board to make sure the guest knew what was going on in the day. The food food was awesome!! Helpful staff as well
Miinukset: I didn’t like that the front desk girl was mean the only mean one with an attitude in the hotel so she stands out. Name starts with an A pretty girl bad attitude.
7,5 Hyvä
Plussat: Multiple food options was a plus. Pools and hot tub with swim up bar were excellent. The servers/wait staff, bar tenders and entertainment staff were best ever!!
Miinukset: Housekeeping did not replace my towels 3 of the 7 days. Also, had to have my room card reactivated twice and would not give us a second room card.
9,0 Erinomainen
Plussat: The breakfast is very nice for Asian vegetarian。
Miinukset: The dinner is no good for Asian vegetarian (We do not eat onion and garlic。
8,3 Erinomainen
Plussat: Ruoka oli hyvää, hotelli siisti ja huone Ok.
Miinukset: All inclusive hyvin rajallinen, huoneessa vähän juomia eikä olutta ollenkaan. Alkoholitarjoilu alkoi myöhään ja loppui aikaisin. Henkilökunnan asenne muuttui välinpitämättömäksi jos unohdit tipata.
6,3 Hyvä
Plussat: Staff were very friendly, lots of activities.
Miinukset: Food lets the place down, although the sushi is lovely.
5,0 OK
Plussat: Scenery, included drinks
Miinukset: Jacuzzi was cold, rooms could have been cleaner, staff wasn’t too friendly, not a great selection of food.
7,5 Hyvä
Plussat: The staff was amazing
Miinukset: The beach
8,8 Erinomainen
Plussat: The staff were super friendly and helpful!
Miinukset:
3,8 Keskinkertainen
Plussat: The food was good. Good facilities.
Miinukset: Front desk staff VERY rude and unwelcoming. They put us in a room that I clearly did not book without any privacy. When questioned Alexa was very uncoperative and made it very difficult for us before finally moving us. Room was SMALL water pressure in the shower trickled out. Loud music until midnight. Staff very rarely had a smile seemesd ike a concentration camp. Room service was not done. Poor room replenishment...This is definitely NOT a 4 star it is at a stretch a 2.5 star for the accommodation and a 3.5 for food. I am dont normally give feed back but I hope this will help prospective patrons.
5,0 OK
Plussat: the location, its in the middle between downtown and the happening area
Miinukset: i did not like the staff, they were rude, lazy. I think the hotel looked more as a pet shop rather than a hotel, full of insects, mosquitos and cats. U should see the breakfast that was included: 3 toasts and jam.
6,4 Hyvä
Plussat: Liked the pool, the hotel was very relaxing
Miinukset: The shower needs a little improvement, it sprayed in all directions.
6,7 Hyvä
Plussat: The room was very clean and spacious worth price paid. The front desk staff was also helpfull
Miinukset: I was not given he obtion for additional amenities example choose ocean view or need fridge in room.
4,7 OK
Plussat: Great pool
Miinukset: Expensive transportation.
5,7 OK
Plussat: staff was very freindly good motel for the money
Miinukset:
5,3 OK
Plussat: Nice Beach location, adequate rooms, lovely garden surrounding rooms and good security. Secure and ample parking. Little convenience store on location for refreshments. Cash accepted as payment no extra charges. Quiet, close to resturants, friendly staff.
Miinukset: It was older and need of upgrading, cleaniness was marginal
4,6 OK
Plussat: Nothing remarcable
Miinukset: the beach
5,4 OK
Plussat: The room was big, clean and was comfy
Miinukset: The hotel is quite old and the pool is not very clean. The beach in front of the hotel is full of boats and at sunset you get eaten alive by hungry mosqitos. The breakfast consisted of toast and jam + coffee.
Kilpikonnaranta sijaitsee muutaman askeleen päässä ja Langustiranta sijaitsee 3 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä majoitusliike tarjoaa asiakkailleen 183 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Kilpikonnaranta ja Langustiranta sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 7,5 Hyvä
Perustuu 1 681 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
OK
4,6
Plussat: The lady behind the desk booked a taxi for us & bottled water was supplied. Air conditioning was ok.
Erinomainen
8,2
Plussat: Excellent value for price. The breakfast was good considering it was included. Jungle garden was well kept and interesting. Location is on bus line for easy access. Air conditioner worked well and kept room cool.
Keskinkertainen
3,3
Plussat: They were supposed to provide pick up at Airport. They didnt! They had lost our booking so we were given an awful room. Which they then tried to charge an additional 30% per night
Hyvä
6,7
Plussat: Location, good shower..
Erinomainen
9,0
Plussat: Like staying by marina, Very nice tranquil area
OK
5,4
Plussat: Very nice looking garden.
OK
5,4
Erinomainen
8,8
Plussat: AC is working well. Swimming pool is good. Location is very good, next to lagoon and not far away from beaches.
Erinomainen
8,5
Plussat: We have stayed here several times over the last many years. This is small boutique hotel that provides a clean, safe place to stay for a great value. The property has obviously been improved year over year, showing that the management is interested in maintaining a certain level of quality. Wi-Fi, which was previously so poor as to almost be a deal-breaker for business travelers was accessible and consistent this trip. The front desk staff are very friendly and helpful. The will go out of their way to accommodate every request.
Erinomainen
8,2
Plussat: Charm, price, bed/shower/air conditioning
Keskinkertainen
2,5
Plussat: Nothing.
Hyvä
7,9
Plussat: Localização
Tiedot
Arvostelut
Kokonaisarvosana 7,5 Hyvä
Perustuu 1 681 arvosteluun
Sijainti
9,0
Palvelu
5,8
Huone
4,5
Puhtaus
3,8
Aamiainen
3,6
Internet
1,7
Sijainti
8,8
Palvelu
5,7
Mukavuus
4,5
Aamiainen
4,4
Huone
3,9
Sijainti
9,2
Palvelut
6,3
Palvelu
5,3
Tunnelma
5,2
Mukavuus
4,4
Puhtaus
3,8
Huone
3,6
Aamiainen
3,5
4,6 OK
Plussat: The lady behind the desk booked a taxi for us & bottled water was supplied. Air conditioning was ok.
Miinukset: The room was VERY damp! No ventilation and not even a fan in the bathroom therefore it felt unsafe/unhealthy to breathe in that the room as it was filled with mildew & the floor was literally wet as steam from the shower had no where to go. No window in the bathroom. Both my partner & i ended up extremely itchy from the linen & the covers were dirty when we entered the room. Bathroom wasnt very clean.. dirt in the sink, taps were all marked & rusted. Mirror in poor condition.
8,2 Erinomainen
Plussat: Excellent value for price. The breakfast was good considering it was included. Jungle garden was well kept and interesting. Location is on bus line for easy access. Air conditioner worked well and kept room cool.
Miinukset: A small refrigerator in room would be nice, not necessary but nice. The breakfast was nice but never changed, maybe offer variety on different days.
3,3 Keskinkertainen
Plussat: They were supposed to provide pick up at Airport. They didnt! They had lost our booking so we were given an awful room. Which they then tried to charge an additional 30% per night
Miinukset: Poor rooms broken aircon noisy and poor breakfast
6,7 Hyvä
Plussat: Location, good shower..
Miinukset: Mattress (too soft), musty smell.
9,0 Erinomainen
Plussat: Like staying by marina, Very nice tranquil area
Miinukset: It was great.
5,4 OK
Plussat: Very nice looking garden.
Miinukset: Beds very hard. Safe was a joke no lock and was very very noisy. Not as described
5,4 OK
Plussat:
Miinukset: There were mosquitos or some other bug that bit me. There was no WIFI in the rooms.
8,8 Erinomainen
Plussat: AC is working well. Swimming pool is good. Location is very good, next to lagoon and not far away from beaches.
Miinukset: Breakfast should be better. There is no minibar and kettle in the room.
8,5 Erinomainen
Plussat: We have stayed here several times over the last many years. This is small boutique hotel that provides a clean, safe place to stay for a great value. The property has obviously been improved year over year, showing that the management is interested in maintaining a certain level of quality. Wi-Fi, which was previously so poor as to almost be a deal-breaker for business travelers was accessible and consistent this trip. The front desk staff are very friendly and helpful. The will go out of their way to accommodate every request.
Miinukset: The restaurant is convenient, but the food is merely adequate, not outstanding. The service is exceedingly slow, even by Mexican standards and the servers do not always give you the sense that they care. Breakfast is included in the price of the room, but sometimes leaves much to be desired. Depends on the day. The pool is a bit stressed from the volume of divers who are training daily in preparation to go out of the adjacent marina. There are a few nice quiet hours in the afternoons when the divers are out, and then the pool and gardens are glorious. All in all, it's hard to complain at this price.
8,2 Erinomainen
Plussat: Charm, price, bed/shower/air conditioning
Miinukset:
2,5 Keskinkertainen
Plussat: Nothing.
Miinukset: Swimming pool was dirty. Receptionist didn’t speak english. I payed on booking 2 taxes and they asked one more tax. They closed the water before we checked out. Didn’t give new body gel and shampoo. Breakfast was not good. My blanket was dirty.
7,9 Hyvä
Plussat: Localização
Miinukset: The pillow case was dirty. Its dangerous to use the bathtub
Kilpikonnaranta ja Langustiranta sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Mercado 28 -markkinat ja Dubai Palace Casino sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, express-sisäänkirjautuminen ja ilmaiset sanomalehdet aulassa. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 7,4 Hyvä
Perustuu 1 928 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
Erinomainen
10,0
Plussat: Great value for money for a budget hotel. Right on the beach. Clean. Big buffet breakfast. The staff in the restaurant were so friendly and helpful, especially Andreas, Francesco and Pedro. Nice balcony. Coffee machine in the room. Big shower. Comfy beds.
OK
5,8
Keskinkertainen
3,3
Plussat: 1 person who worked at the restaurant was nice
Erinomainen
9,6
Plussat: Clean, modern facilities with direct access to the beach
Hyvä
6,7
Plussat: Pool and beach access
Erinomainen
8,8
Plussat: Property was fine
Hyvä
6,8
Plussat: staff bar really friendly!!!
Tiedot
Arvostelut
Kokonaisarvosana 7,4 Hyvä
Perustuu 1 928 arvosteluun
Aamiainen
8,2
Sijainti
8,2
Juomat
7,2
Palvelu
6,4
Ruoka
5,9
Huone
4,4
Internet
4,4
Puhtaus
4,3
Palvelut
3,7
Ranta
3,2
10,0 Erinomainen
Plussat: Great value for money for a budget hotel. Right on the beach. Clean. Big buffet breakfast. The staff in the restaurant were so friendly and helpful, especially Andreas, Francesco and Pedro. Nice balcony. Coffee machine in the room. Big shower. Comfy beds.
Miinukset: WiFi was slow sometimes & a few times didn't work.
5,8 OK
Plussat:
Miinukset: Quite noisy. No warm water most of the day.
3,3 Keskinkertainen
Plussat: 1 person who worked at the restaurant was nice
Miinukset: The service was the worst ever! Also the hotel and room was very dirty !
9,6 Erinomainen
Plussat: Clean, modern facilities with direct access to the beach
Miinukset: Bathrooms are quite outdated in comparison to the rest of the room but had all the essential facilities
6,7 Hyvä
Plussat: Pool and beach access
Miinukset: Bad wifi
8,8 Erinomainen
Plussat: Property was fine
Miinukset:
6,8 Hyvä
Plussat: staff bar really friendly!!!
Miinukset: it is not friendly Deaf.... asked few times water hot is not work...
Mercado 28 -markkinat ja Dubai Palace Casino sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, express-sisäänkirjautuminen ja ilmaiset sanomalehdet aulassa. Palveluihin kuuluu ilmainen pysäköinti.
Mercado 28 -markkinat ja Dubai Palace Casino sijaitsevat 5 minuutin ajomatkan päässä. Tämä hotelli tarjoaa liikeasiakkailleen 2 kokoushuonetta.
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Kokonaisarvosana 7,4 Hyvä
Perustuu 1 800 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
Erinomainen
8,0
Plussat: The staff is so friendly . Bartenders really made you feel at home and always keeping your drinks filled . Cleaning staff worked hard at keeping my room clean and always fresh towels . Food staff cleaned your tables off promptly and got you refills . Breakfast was my favorite meal as I am vegetarian. Plenty of fruits and salads thru out the day . Before lunch and dinner hamburgers , hot dogs and French fries were always being enjoyed at the bar . Pool was always clean and lots of fun
OK
5,1
Erinomainen
8,0
Plussat: Quiet location...
OK
5,7
Plussat: 1. Good for tight budget
2. Close to down-town and to main tourist hotels zone
3. Good transportation
4. Variety of activities and local tours
5. Little swimming pool
Erinomainen
8,0
Plussat: Staff was friendly
Keskinkertainen
3,0
Hyvä
6,0
Plussat: The hotel is more of a locals hotel. Not much English spoken amongst staff or patrons which gave more of an authentic feel. The restaurant is on the beach over the water. Everything is close with no need to walk far for anything. Good air conditioning in the room with large rooms.
Erinomainen
8,0
Plussat: The pictures were accurate the hotel is Right on the beach. My room was clean with a kitchen and w nice view of the beach and pool. I liked that the only people staying here were Mexican families on Holiday and other Islanders. I like small beach front hotels and that's what I got. Close to down town Cancun. There is a restaurant to the hotel right over the water.
Erinomainen
9,4
Plussat: beach and downtown proximity was great! The room was comfortable and price was right. Thank you for the great service too.
Erinomainen
10,0
Plussat: the ocean view very quite close to many places staff outside office very friendly
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Tiedot
Arvostelut
Kokonaisarvosana 7,4 Hyvä
Perustuu 1 800 arvosteluun
Sijainti
8,3
Ranta
6,9
Palvelu
6,3
Ruoka
5,7
Aamiainen
5,6
Huone
5,0
Internet
2,7
8,0 Erinomainen
Plussat: The staff is so friendly . Bartenders really made you feel at home and always keeping your drinks filled . Cleaning staff worked hard at keeping my room clean and always fresh towels . Food staff cleaned your tables off promptly and got you refills . Breakfast was my favorite meal as I am vegetarian. Plenty of fruits and salads thru out the day . Before lunch and dinner hamburgers , hot dogs and French fries were always being enjoyed at the bar . Pool was always clean and lots of fun
Miinukset: I didn't like leaving and coming home !
5,1 OK
Plussat:
Miinukset: air conditioner of every room are noisy
breakfast not included (extra $8usd)
beach too many algae
Too many boat around the properties.
Far from the activity street
8,0 Erinomainen
Plussat: Quiet location...
Miinukset: Tiki bar was under construction...
5,7 OK
Plussat: 1. Good for tight budget
2. Close to down-town and to main tourist hotels zone
3. Good transportation
4. Variety of activities and local tours
5. Little swimming pool
Miinukset: 1. Small and mostly shaded beach front.
2. Beach is sufficient to bath, but not for swimming and snorkelling
3. Restaurant on the water in front of beach. Obscures the view. Staff running through the beach area back and forth all the day.
4. Buffet type restaurant seems to have very limited choice
5. The weather was not good.
8,0 Erinomainen
Plussat: Staff was friendly
Miinukset: No laundry service
3,0 Keskinkertainen
Plussat:
Miinukset: My cell phone was stolen and after I was told to fill out a report a manager and 3 people came into my room and searched the room and all my luggage as well as looking behind the pictures on the walls and under the mattresses. They made me feel like I was the criminal. They even wanted me to unlock a suitcase I haven't even opened yet to go through it. At that point I told them to leave my room because even after they searched everything they said they weren't going to do anything anyway so I told them there was no reason to search bags I had packed and locked ready to ship. I wasn't expecting the hotel to do anything as it was my fault that I left it unattended and I told them that at the time of the incident. I was merely just informing them of what happened and I was treated like a suspect instead of a victim. Poor customer care.
6,0 Hyvä
Plussat: The hotel is more of a locals hotel. Not much English spoken amongst staff or patrons which gave more of an authentic feel. The restaurant is on the beach over the water. Everything is close with no need to walk far for anything. Good air conditioning in the room with large rooms.
Miinukset: Nothing within walking distance outside hotel. Beds are hard and the rooms are old and outdated. The pool is heavily chlorinated to the point you don't want to go under water at all. Food was just ok. Not great but worked.
8,0 Erinomainen
Plussat: The pictures were accurate the hotel is Right on the beach. My room was clean with a kitchen and w nice view of the beach and pool. I liked that the only people staying here were Mexican families on Holiday and other Islanders. I like small beach front hotels and that's what I got. Close to down town Cancun. There is a restaurant to the hotel right over the water.
Miinukset:
9,4 Erinomainen
Plussat: beach and downtown proximity was great! The room was comfortable and price was right. Thank you for the great service too.
Miinukset: I would have really enjoyed having a coffee machine (even a cheap one would be enough) and a microwave. I had to go to the convenience store to make popcorn and heat my leftovers! Also, please please please put WIFI in the rooms and not just the lobby! Thank you.
10,0 Erinomainen
Plussat: the ocean view very quite close to many places staff outside office very friendly
Miinukset: reception staff not very courteous.
Mercado 28 -markkinat ja Dubai Palace Casino sijaitsevat 5 minuutin ajomatkan päässä. Tämä hotelli tarjoaa liikeasiakkailleen 2 kokoushuonetta.
Cancún - missä yöpyä?
Heatmaps-palvelumme avulla löydät täydellisen paikan yöpymiseen - Cancún. Näytämme kuinka lähellä hotellit sijaitsevat suhteessa suosittuihin nähtävyyksiin
