Parhaat hotellit - Cancún lähellä Torre Escenica
Tortugan ranta ja Langustiranta sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja express-sisäänkirjautuminen. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 9,1 Erinomainen
Perustuu 6 498 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Hyvä
7,0
Plussat: The hotel was beautiful and the location was perfect!
Erinomainen
10,0
Plussat: Everything was fantastic and it exceeded our expectations. All the alcohol was top shelf, and the service was remarkable.
Erinomainen
10,0
Plussat: Very clean and up to date. Professional friendly staff.
Erinomainen
10,0
Plussat: The hotel was extremely clean, friendly and the staff were exceptional. The view was amazing and the had an activity every day. The steakhouse was really good and there was 24hr service for your needs daily. I can not wait to go back.
Erinomainen
8,0
Plussat: The staff is excellent! Go see Max in the buffet ... he will treat you like royalty! :)
OK
5,7
Plussat: Aside from the staff who were all friendly and accommodating, nothing stood out. We have stayed at @ 10 different all-inclusive resorts in Cancun over the years. I will forget this one in little time.
OK
5,0
Plussat: The staff
Erinomainen
10,0
Plussat: The architect the people where so friendly and kind
Hyvä
7,0
Plussat: The staff was friendly, drink service by the beach was quick and efficient, the grounds were beautifully maintained, and the beach was stunning. I especially liked the rocky side of the beach, It was quiet and relaxing.
OK
5,0
Plussat: The waiters at the restaurant made it feel like home.
OK
5,0
Plussat: The hotel was decorated nicely. The room was adequate as well.
Erinomainen
10,0
Plussat: excelente lugar muy completo dispuesto a repetir la experiencia.
Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 6 498 arvosteluun
Internet
9,3
Palvelu
8,9
Sijainti
8,7
Vastinetta rahalle
8,6
Palvelut
8,4
Puhtaus
7,7
Aamiainen
7,6
Huone
7,4
Palvelu
8,7
Sijainti
8,7
Vastinetta rahalle
8,6
Puhtaus
7,9
Uima-allas
7,7
Huone
5,9
Mukavuus
4,9
Palvelu
9,0
Ruoka
8,6
Ranta
8,6
Sijainti
8,6
Uima-allas
8,3
Puhtaus
8,0
Huone
7,5
Juomat
7,1
Mukavuus
6,1
7,0 Hyvä
Plussat: The hotel was beautiful and the location was perfect!
Miinukset:
10,0 Erinomainen
Plussat: Everything was fantastic and it exceeded our expectations. All the alcohol was top shelf, and the service was remarkable.
Miinukset: I can't think of much other than they needed a second waste basket in the room. Seriously, that is the only complaint as trivial as it can be. If I could rate than an 11 I would.
10,0 Erinomainen
Plussat: Very clean and up to date. Professional friendly staff.
Miinukset: I can't think of anything that we didn't like.
10,0 Erinomainen
Plussat: The hotel was extremely clean, friendly and the staff were exceptional. The view was amazing and the had an activity every day. The steakhouse was really good and there was 24hr service for your needs daily. I can not wait to go back.
Miinukset: The bar pool was not was not clean and continued to get very gross looking, the staff did try hard to maintain it but it was not good. It needed more cleaning and maintenance daily.
8,0 Erinomainen
Plussat: The staff is excellent! Go see Max in the buffet ... he will treat you like royalty! :)
Miinukset: Most of the food is good. Buffet, Mexican and the Italian places were great. The steakhouse was really disappointing, but you won't go hungry!
5,7 OK
Plussat: Aside from the staff who were all friendly and accommodating, nothing stood out. We have stayed at @ 10 different all-inclusive resorts in Cancun over the years. I will forget this one in little time.
Miinukset: 1.The noise. 2. The terribly average food; one person making omelettes and a long line to wait for food. 3. The lack of room bathrobes or slippers. 4. Bellman who do not bring in your luggage or take it to your room. 5 The constant pool party atmosphere. 3. The 3 empty beer bottles sitting in the same place in the stairwell for 4 days. 4. The small exercise room. 5 Staff does not set up umbrellas. 6. I must “exchange” a card token for a beach towel every day. 7. Locals selling EVERYTHING on the property beaches. Despite booking months in advance online getting a 1st floor room and heating everything outside - resort at capacity and no opportunity to move rooms. This is a place for a party - not for relaxation and quiet.
5,0 OK
Plussat: The staff
Miinukset: Outdated. Rooms sub par. Allow smoking
10,0 Erinomainen
Plussat: The architect the people where so friendly and kind
Miinukset: No nothing at all
7,0 Hyvä
Plussat: The staff was friendly, drink service by the beach was quick and efficient, the grounds were beautifully maintained, and the beach was stunning. I especially liked the rocky side of the beach, It was quiet and relaxing.
Miinukset: The hotel did not provide the rooms I reserved on the first night. I requested a double and a king, so that my adult kids (19 and 22) could share a room without sharing a bed. They obviously overbooked, and they only had 2 kings. UGH!
5,0 OK
Plussat: The waiters at the restaurant made it feel like home.
Miinukset: There was a little accident in the hotel room, the shower glass shattered when my bf stepped got out the shower and closed it and they had the nerve to charge us
5,0 OK
Plussat: The hotel was decorated nicely. The room was adequate as well.
Miinukset: This hotel participated in discriminatory practices. Some guests were allowed to wear swim or casual attire in dining rooms, while others did not have the option. In addition, staff members in the dining area were abrasive at times.
10,0 Erinomainen
Plussat: excelente lugar muy completo dispuesto a repetir la experiencia.
Miinukset:
Tortugan ranta ja Langustiranta sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja express-sisäänkirjautuminen. Palveluihin kuuluu ilmainen pysäköinti.
Kilpikonnaranta sijaitsee 3 minuutin kävelymatkan päässä ja Langustiranta 5 minuutin ajomatkan päässä. Tortugan ranta sijaitsee 6,7 kilometrin ja Cancúnin interaktiivinen merimaailma 10,3 kilometrin päässä tästä 4,5 tähden hotellista. Kaikissa 426 huoneessa on ilmastointi, minibaari sekä LED-TVt. Huoneissa on yksityinen kylpyhuone, ja sen varusteluun kuuluu suihku, ilmaiset hygieniatuotteet ja hiustenkuivaaja. Varusteluun kuuluu tallelokero (johon mahtuu kannettava tietokone), kahvin-/vedenkeitin ja puhelin (ilmaiset paikallispuhelut). Etäisyydet pyöristetään lähimpään 0,1 mailiin ja kilometriin. Kilpikonnaranta - 0,3 km / 0,2 mi Las Perlasin ranta - 0,5 km / 0,3 mi Meksikon populaarikulttuurin museo - 0,5 km / 0,3 mi Escénican torni - 0,7 km / 0,4 mi Langustiranta - 1,5 km / 0,9 mi Jardín del Arten puisto - 1,9 km / 1,2 mi Puerto Cancún Marina Town Center - 2,2 km / 1,4 mi Tortugan ranta - 2,8 km / 1,7 mi Puerto Cancún Campo de Golf - 3,9 km / 2,4 mi El Chevichen aukio - 4,1 km / 2,5 mi Cancún Golf Club at Pok Ta Pok - 4,3 km / 2,7 mi Benito Juarezin kaupungintalo - 4,4 km / 2,7 mi Cristo Reyn kirkko - 4,6 km / 2,9 mi Las Palapasin puisto - 4,7 km / 2,9 mi Mercado 23 -markkinat - 4,7 km / 2,9 mi Lähin suuri lentokenttä on Cancún, Quintana Roo (CUN-Cancúnin kansainvälinen lentoasema) - 20,9 km / 13 mi Käytössäsi on business center, express-sisäänkirjautuminen ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti. Voit rentoutua täyden palvelun kylpylässä, jonka palveluihin sisältyvät muun muassa hierontapalvelut, vartalohoidot ja kasvohoidot. Paikan päällä on lisäksi yökerho, ulkouima-allas sekä kuntokeskus. Tämän hotellin palveluihin kuuluu muun muassa ilmainen langaton internetyhteys, concierge-palvelut ja kampaamo. Tämä hotelli tarjoaa asiakkailleen täysihoitohinnat, joihin kuuluvat hotellin ravintoloissa nautitut ateriat ja juomat. Ruokailuista tietyissä ravintoloissa, erikoisillallisista ja -aterioista, tietyistä juomista ja muista palveluista saatetaan periä erillinen maksu. Nauti ruoista hotellin ravintolassa nimeltä She, joka on yksi majoitusliikkeen 7 ravintolasta. Palveluihin kuuluu myös ympärivuorokautinen huonepalvelu ja kahvila. Jos mielesi tekee raikasta juotavaa, kokeile palveluihin kuuluvaa 3 baaria tai 2 allasbaaria. Maksuton buffetaamiainen tarjoillaan päivittäin kello 7.00–11.00. Kylpylähoidot tulee varata etukäteen. Varauksen voi tehdä soittamalla majoitusliikkeeseen ennen saapumista varausvahvistuksessa olevaan numeroon. Vieraita, jotka ovat 21 vuoden ikäinen tai nuorempia, ei saa tuoda tähän vain aikuisille tarkoitettuun majoitusliikkeeseen.
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Kokonaisarvosana 8,9 Erinomainen
Perustuu 2 616 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
Erinomainen
10,0
Plussat: The staff was amazing, and the property was perfect! We had a fantastic time and look forward to our next visit.
Erinomainen
8,5
Plussat: The staff was very friendly and courteous the food was good the entertainment was great.
OK
4,2
Plussat: Nothing
Erinomainen
9,6
Plussat: Privacy, Staff, drinks, food, people, service, rooms, parties, and activities at day and night.
Erinomainen
8,8
Plussat: Some of the best Entertainment Staff Around From sharpie - tinker Bell - Celia - Emma they are all super nice and friendly Kenia the server was also great
Erinomainen
10,0
Hyvä
7,9
Plussat: The parties they had, the most food except the mexican restaurant. The worst resort food. But overall food was really good.
Hyvä
7,5
Plussat: The staff and food were amazing !
Erinomainen
10,0
Plussat: The resort was spotless, the meals fantastic, the value was well worth it, and the entertainment and staff terrific. Planning on going back as soon as possible.
Erinomainen
10,0
Plussat: The different themes The pool area 3am Hambugers lol
Erinomainen
10,0
Plussat: Staff and food
Hyvä
7,5
Plussat: This resort makes sure you have a good time. Really enjoyed the sexy pool, wave runners, games, nightly party’s. What makes it all better are the people you meet here. Having awesome people to party with makes this an awesome experience.
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Tiedot
Arvostelut
Kokonaisarvosana 8,9 Erinomainen
Perustuu 2 616 arvosteluun
Hyvinvointialue
9,3
Tunnelma
8,8
Sijainti
8,5
Palvelu
8,4
Aamiainen
8,1
Huone
7,2
Ranta
6,4
Mukavuus
5,2
Juomat
4,9
Tunnelma
8,8
Palvelu
8,4
Sijainti
8,3
Huone
7,9
Ranta
6,7
Juomat
5,0
10,0 Erinomainen
Plussat: The staff was amazing, and the property was perfect! We had a fantastic time and look forward to our next visit.
Miinukset:
8,5 Erinomainen
Plussat: The staff was very friendly and courteous the food was good the entertainment was great.
Miinukset: The roof was leaking in many places area rugs were used to soak up the spill instead of buckets and a lot of people fell in the lobby including myself.
4,2 OK
Plussat: Nothing
Miinukset: The staff did not explain how the hotel works or where everything's located. After searching for food and a place to get water we finally complained. Also the walk to our room was up several flights of stairs and then walking and then more stairs and more walking. No elevators. After complaining they offered to move rooms but then kept talking and talking offering other stiff and not moving pur rooms. Trying to give us other things but what we asked for. We were told they would help us then manager walked away and didnt do what he said. Horrible experience
9,6 Erinomainen
Plussat: Privacy, Staff, drinks, food, people, service, rooms, parties, and activities at day and night.
Miinukset: everything was great..
8,8 Erinomainen
Plussat: Some of the best Entertainment Staff Around From sharpie - tinker Bell - Celia - Emma they are all super nice and friendly Kenia the server was also great
Miinukset: When you arrive they take you on a tour without knowing until the end they want you to participate into time sharing 89000 dollars
10,0 Erinomainen
Plussat:
Miinukset: Stop trying to sell people time shares in the hotel company. Instantly made me hate the hotel because of it.
7,9 Hyvä
Plussat: The parties they had, the most food except the mexican restaurant. The worst resort food. But overall food was really good.
Miinukset: The different bands they had, which i did not know about it. They treat other bands like second class citizens.
7,5 Hyvä
Plussat: The staff and food were amazing !
Miinukset: We payed for an ocean view and got a garden view and it couldn’t get changed so that by itself made the morning scene not welcoming! We had a building block the view and had only a corner to see things
10,0 Erinomainen
Plussat: The resort was spotless, the meals fantastic, the value was well worth it, and the entertainment and staff terrific. Planning on going back as soon as possible.
Miinukset:
10,0 Erinomainen
Plussat: The different themes The pool area 3am Hambugers lol
Miinukset: I love everything about this place and the food was great.
10,0 Erinomainen
Plussat: Staff and food
Miinukset: Transportation to and the resort
7,5 Hyvä
Plussat: This resort makes sure you have a good time. Really enjoyed the sexy pool, wave runners, games, nightly party’s. What makes it all better are the people you meet here. Having awesome people to party with makes this an awesome experience.
Miinukset: The music could have been more diverse way to much house and techno music. Would have like more hip hop. The rooftop bar closed that should stay open at least the same time as the pool.
Kilpikonnaranta sijaitsee 3 minuutin kävelymatkan päässä ja Langustiranta 5 minuutin ajomatkan päässä. Tortugan ranta sijaitsee 6,7 kilometrin ja Cancúnin interaktiivinen merimaailma 10,3 kilometrin päässä tästä 4,5 tähden hotellista. Kaikissa 426 huoneessa on ilmastointi, minibaari sekä LED-TVt. Huoneissa on yksityinen kylpyhuone, ja sen varusteluun kuuluu suihku, ilmaiset hygieniatuotteet ja hiustenkuivaaja. Varusteluun kuuluu tallelokero (johon mahtuu kannettava tietokone), kahvin-/vedenkeitin ja puhelin (ilmaiset paikallispuhelut). Etäisyydet pyöristetään lähimpään 0,1 mailiin ja kilometriin. Kilpikonnaranta - 0,3 km / 0,2 mi Las Perlasin ranta - 0,5 km / 0,3 mi Meksikon populaarikulttuurin museo - 0,5 km / 0,3 mi Escénican torni - 0,7 km / 0,4 mi Langustiranta - 1,5 km / 0,9 mi Jardín del Arten puisto - 1,9 km / 1,2 mi Puerto Cancún Marina Town Center - 2,2 km / 1,4 mi Tortugan ranta - 2,8 km / 1,7 mi Puerto Cancún Campo de Golf - 3,9 km / 2,4 mi El Chevichen aukio - 4,1 km / 2,5 mi Cancún Golf Club at Pok Ta Pok - 4,3 km / 2,7 mi Benito Juarezin kaupungintalo - 4,4 km / 2,7 mi Cristo Reyn kirkko - 4,6 km / 2,9 mi Las Palapasin puisto - 4,7 km / 2,9 mi Mercado 23 -markkinat - 4,7 km / 2,9 mi Lähin suuri lentokenttä on Cancún, Quintana Roo (CUN-Cancúnin kansainvälinen lentoasema) - 20,9 km / 13 mi Käytössäsi on business center, express-sisäänkirjautuminen ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti. Voit rentoutua täyden palvelun kylpylässä, jonka palveluihin sisältyvät muun muassa hierontapalvelut, vartalohoidot ja kasvohoidot. Paikan päällä on lisäksi yökerho, ulkouima-allas sekä kuntokeskus. Tämän hotellin palveluihin kuuluu muun muassa ilmainen langaton internetyhteys, concierge-palvelut ja kampaamo. Tämä hotelli tarjoaa asiakkailleen täysihoitohinnat, joihin kuuluvat hotellin ravintoloissa nautitut ateriat ja juomat. Ruokailuista tietyissä ravintoloissa, erikoisillallisista ja -aterioista, tietyistä juomista ja muista palveluista saatetaan periä erillinen maksu. Nauti ruoista hotellin ravintolassa nimeltä She, joka on yksi majoitusliikkeen 7 ravintolasta. Palveluihin kuuluu myös ympärivuorokautinen huonepalvelu ja kahvila. Jos mielesi tekee raikasta juotavaa, kokeile palveluihin kuuluvaa 3 baaria tai 2 allasbaaria. Maksuton buffetaamiainen tarjoillaan päivittäin kello 7.00–11.00. Kylpylähoidot tulee varata etukäteen. Varauksen voi tehdä soittamalla majoitusliikkeeseen ennen saapumista varausvahvistuksessa olevaan numeroon. Vieraita, jotka ovat 21 vuoden ikäinen tai nuorempia, ei saa tuoda tähän vain aikuisille tarkoitettuun majoitusliikkeeseen.
Langustiranta sijaitsee 3 minuutin kävelymatkan päässä ja Kilpikonnaranta 13 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, kielitaitoinen henkilökunta ja matkatavarasäilytys. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,9 Erinomainen
Perustuu 2 343 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
OK
5,8
Plussat: THE ROOM is big enough for the family
Erinomainen
10,0
Plussat: This hotel was chosen at the very last minute for my 30th birthday trip after plans to stay at another resort fell through. However, it was the best decision that my friends and I made! We changed to an earlier flight to avoid Hurricane Dorian and the hotel was able to accommodate us for an early check-in (major points already). Our personal concierge, Estella, did an AMAZING job of going through the available amenities and activities and in no time we had our entire week planned out. We thoroughly enjoyed the pool at The Royal Sands and our bartender, Angel, was very personable and attentive - even remembering our names and drink orders when we returned 3 days later! The all-inclusive package was definitely good value for money and our favorite restaurant was Captain's Cove. The bus stops to and from town are right outside the hotel, which made it very easy to get around and the buses ran about every 5 minutes. I enjoyed spending my 30th birthday at this resort and definitely will be back in the future.
Erinomainen
10,0
Plussat: The staff was very friendly, helpful, and accommodating to our family.The food was excellent, the villa clean and it was a very nice vacation. I wish the weather was warmer and sunny, but it was still fun!
Erinomainen
10,0
Plussat: Excellent floor plan. Very comfortable room
Erinomainen
9,6
Plussat: Beautiful Vilas!!! The food was very good. The staff very attentive and kind. Capitão Carlos, Marinheiro Abel, and Miguel was the best!!! They thought was how to sail, kayaking, and snorkel. We were sad to live. But next year we’ll be back. Love CANCÚN
Erinomainen
10,0
Plussat: Everything is just great here
Erinomainen
10,0
Plussat: Loved all the friendly staff, they were always so friendly, helpful and went far and beyond to assist all our needs.
Erinomainen
10,0
Plussat: The villas were like home. The staff was cheery and helpful. Really on top of their game.
Hyvä
7,9
Plussat: The Hotel and the room is very clean and beautiful!
Erinomainen
9,6
Plussat: Excellent location to visit the city of Cancun and also to reach the beaches and touristic places. The food is good, and the pool has a great family ambient. The staff very friendly.
Erinomainen
10,0
Plussat: I loved how attentive the staff was. All inclusive is the absolute best for a family!! The rooms were spacious and always clean. And you can hotel hop for free and enjoy all the amenities at different hotels within the group.
Erinomainen
10,0
Plussat: It’s a beautiful and quieter resort. Great for families! We like the location as well, a short bus ride to Market 28 (Downtown Cancun), and we took a little walk in the park across the street. We had all inclusive package and really enjoyed it... the food is great! The staffs are friendly and helpful! We will stay here again next time we come to Cancun!
Tiedot
Arvostelut
Kokonaisarvosana 8,9 Erinomainen
Perustuu 2 343 arvosteluun
Puhtaus
9,3
Palvelut
8,9
Sijainti
8,9
Internet
8,6
Palvelu
8,5
Ranta
8,4
Huone
8,4
Vastinetta rahalle
7,9
Aamiainen
7,6
Juomat
6,1
Puhtaus
9,2
Sijainti
9,0
Palvelut
8,6
Ranta
8,1
Palvelu
8,1
Vastinetta rahalle
7,6
Huone
7,6
Mukavuus
7,2
5,8 OK
Plussat: THE ROOM is big enough for the family
Miinukset: FOOD：not fresh，little choice
10,0 Erinomainen
Plussat: This hotel was chosen at the very last minute for my 30th birthday trip after plans to stay at another resort fell through. However, it was the best decision that my friends and I made! We changed to an earlier flight to avoid Hurricane Dorian and the hotel was able to accommodate us for an early check-in (major points already). Our personal concierge, Estella, did an AMAZING job of going through the available amenities and activities and in no time we had our entire week planned out. We thoroughly enjoyed the pool at The Royal Sands and our bartender, Angel, was very personable and attentive - even remembering our names and drink orders when we returned 3 days later! The all-inclusive package was definitely good value for money and our favorite restaurant was Captain's Cove. The bus stops to and from town are right outside the hotel, which made it very easy to get around and the buses ran about every 5 minutes. I enjoyed spending my 30th birthday at this resort and definitely will be back in the future.
Miinukset: There were no smart TVs so we were limited in what we could watch when we went to bed at night.
10,0 Erinomainen
Plussat: The staff was very friendly, helpful, and accommodating to our family.The food was excellent, the villa clean and it was a very nice vacation. I wish the weather was warmer and sunny, but it was still fun!
Miinukset: Just the weather...
10,0 Erinomainen
Plussat: Excellent floor plan. Very comfortable room
Miinukset: The sales agent for the tour. Sales pitch .packed with lies.
9,6 Erinomainen
Plussat: Beautiful Vilas!!! The food was very good. The staff very attentive and kind. Capitão Carlos, Marinheiro Abel, and Miguel was the best!!! They thought was how to sail, kayaking, and snorkel. We were sad to live. But next year we’ll be back. Love CANCÚN
Miinukset: No complaints here.
10,0 Erinomainen
Plussat: Everything is just great here
Miinukset: Nothing
10,0 Erinomainen
Plussat: Loved all the friendly staff, they were always so friendly, helpful and went far and beyond to assist all our needs.
Miinukset: N/A
10,0 Erinomainen
Plussat: The villas were like home. The staff was cheery and helpful. Really on top of their game.
Miinukset:
7,9 Hyvä
Plussat: The Hotel and the room is very clean and beautiful!
Miinukset: I've never been to a hotel this complicated! It took us MORE than 45 minutes to do the check-in!!! The stuff is very unpolite, unpatient and stubborn! I would never ever go to this place again even though the pool area, the beach and the rooms are very pretty! Here some examples: Since our flight didn't leave until 10pm the next day we wondered if they could give us a special deal, so we don't have to check out at the usual time (11am). They couldn't! Even though it's low season and there are barely any guests we had to book another night. Okay I understand, BUT... The first night we booked through booking.com was 158 USD without breakfast included. The second night we should pay 211 USD with breakfast included even though they knew that we will not stay for the night and therefore not have the chance to have breakfast the following morning. Changing the nights so we could have breakfast when we're actually there for breakfast and pay 211 USD for the first and 158 USD for the second night was not possible either! The second night without breakfast was even more expensive! Also they forced us to pay our room in cash even though everywhere was written that you can pay in cash, by visa, by credit or by debit card. I could give you a lot more examples of unpolitness and unflexibility, but this would go beyond the scope!
9,6 Erinomainen
Plussat: Excellent location to visit the city of Cancun and also to reach the beaches and touristic places. The food is good, and the pool has a great family ambient. The staff very friendly.
Miinukset: At the beginning there is not signs to get around until one is acquainted with the place.
10,0 Erinomainen
Plussat: I loved how attentive the staff was. All inclusive is the absolute best for a family!! The rooms were spacious and always clean. And you can hotel hop for free and enjoy all the amenities at different hotels within the group.
Miinukset: Our concierge kinda went ghost on us after we didn’t accept the timeshare offer.
10,0 Erinomainen
Plussat: It’s a beautiful and quieter resort. Great for families! We like the location as well, a short bus ride to Market 28 (Downtown Cancun), and we took a little walk in the park across the street. We had all inclusive package and really enjoyed it... the food is great! The staffs are friendly and helpful! We will stay here again next time we come to Cancun!
Miinukset:
Langustiranta sijaitsee 3 minuutin kävelymatkan päässä ja Kilpikonnaranta 13 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, kielitaitoinen henkilökunta ja matkatavarasäilytys. Palveluihin kuuluu ilmainen pysäköinti.
Tortugan ranta ja Langustiranta sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,6 Erinomainen
Perustuu 4 544 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
10,0
Plussat: small, exellent service
OK
5,1
Plussat: The food was OK for being a buffet and regarding the quantity of guests
OK
5,0
Plussat: The room and bathrooms smells and the.... The outside bathroom used and not flush (BM) I change room but not much difference.
Erinomainen
8,0
Plussat: Great location overlooking stunning ocean views, staff are extremely helpful and courteous and want you to enjoy your stay. Rooms were well cleaned on a regular basis.
Hyvä
6,8
Plussat: Great hotel, great location, great stay. Amazing staff.
Erinomainen
9,0
Plussat: The food was great, it offered a variety. Rooms have great views.
Erinomainen
9,1
Plussat: It was excellent. The resort is so nice a lot to do for all ages. Food great lots of different options at all times of the day and night. Weather amazing. Staff wonderful.
Tiedot
Arvostelut
Kokonaisarvosana 8,6 Erinomainen
Perustuu 4 544 arvosteluun
Internet
8,9
Ranta
8,8
Sijainti
8,7
Vastinetta rahalle
8,3
Palvelu
8,2
Aamiainen
8,1
Juomat
6,0
Huone
5,6
Hyvinvointialue
4,6
Mukavuus
3,4
Sijainti
8,2
Palvelu
7,8
Puhtaus
6,9
Tunnelma
5,7
Juomat
5,6
Huone
4,5
Mukavuus
3,0
Sijainti
9,0
Ranta
8,8
Vastinetta rahalle
8,6
Palvelu
8,1
Puhtaus
7,1
Huone
6,0
Mukavuus
3,8
10,0 Erinomainen
Plussat: small, exellent service
Miinukset:
5,1 OK
Plussat: The food was OK for being a buffet and regarding the quantity of guests
Miinukset: The service in general, from the desk front to the restaurants, bar, et
5,0 OK
Plussat: The room and bathrooms smells and the.... The outside bathroom used and not flush (BM) I change room but not much difference.
Miinukset: Not clean to standard
8,0 Erinomainen
Plussat: Great location overlooking stunning ocean views, staff are extremely helpful and courteous and want you to enjoy your stay. Rooms were well cleaned on a regular basis.
Miinukset: The music they play by the pool is exceptionally loud, and the entertainers, you could almost go deaf listening to them. The beach is only as wide as the hotel so you can't go on long walks but water is awesome. Main buffet is just average.
6,8 Hyvä
Plussat: Great hotel, great location, great stay. Amazing staff.
Miinukset: The staff at the front desk scheduled us a shuttle knowing our flight departure times and we ended up not being able to board our plane because we were too late. We ended up waiting 5 hours in the airport and each had to pay $200 us dollars to get a new flight. It was our first time flying internationally and we pretty much relied on the advise the hotel staff gaved us.
9,0 Erinomainen
Plussat: The food was great, it offered a variety. Rooms have great views.
Miinukset: The room needs painted colors on the walls to provide a cozy and warm environment. There needs to be more adult entertainment/ night club.
9,1 Erinomainen
Plussat: It was excellent. The resort is so nice a lot to do for all ages. Food great lots of different options at all times of the day and night. Weather amazing. Staff wonderful.
Miinukset: slow unpredictable wifi need more options to get cash atm out of money must know cabs only take cash
Tortugan ranta ja Langustiranta sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Visitors to Cancun will find that the Villas at The Royal Cancun, All Suites Resort is a fantastic accommodation choice. Wi-Fi in designated areas is available at this property. The nearest airport is Cancun International Airport, approximately 23km from the hotel. In their spare time, guests can explore the hotel's surroundings. This Cancun hotel offers free parking on site.
Kokonaisarvosana 8,6 Erinomainen
Perustuu 201 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
Erinomainen
10,0
Plussat: The restaurant, bar, staff and the beach. And the food omg absolutelly fabulous.
Erinomainen
9,6
Plussat: I liked that we were able to use the facilities while waiting for our room to be ready. Even upon check out we were able to leave our luggage in a storage room to be able to continue to enjoy the beach and the pool. There are bathrooms and a shower available downstairs, for when the room is unavailable.
OK
5,8
Plussat: The pool was nice and so was breakfast. Room service was quick, however a very limited selection of foods.
Erinomainen
8,3
Plussat: The All inclusive is the best part.
Erinomainen
8,8
Plussat: Great facilities, pools were fab as was be private beach and water activities included in the all inclusive. Breakfast was the best I’ve ever had, cocktails were great and the service from staff was wonderful.
Hyvä
6,7
Plussat: Buffet
Erinomainen
10,0
Plussat: The property was excellent and customer service in the hotel.
OK
5,8
Hyvä
6,7
Plussat: Friendly staff clean rooms
Hyvä
6,3
Plussat: Did not get breakfast. I was advised by the front desk that breakfast was not included. The room was clean and met my needs.
Tiedot
Arvostelut
Kokonaisarvosana 8,6 Erinomainen
Perustuu 201 arvosteluun
Puhtaus
8,9
Comfort
8,8
Sijainti
8,4
Palvelut
8,7
Henkilökunta
8,5
Hinta-laatusuhde
8,3
10,0 Erinomainen
Plussat: The restaurant, bar, staff and the beach. And the food omg absolutelly fabulous.
Miinukset: There was no such a thing.
9,6 Erinomainen
Plussat: I liked that we were able to use the facilities while waiting for our room to be ready. Even upon check out we were able to leave our luggage in a storage room to be able to continue to enjoy the beach and the pool. There are bathrooms and a shower available downstairs, for when the room is unavailable.
Miinukset: There wasn't enough waiters on the beach or by the pool. When we asked for one we were told they would send one over; it ended up being a little over half an hour with no one coming to ask if we were attended.
5,8 OK
Plussat: The pool was nice and so was breakfast. Room service was quick, however a very limited selection of foods.
Miinukset: Upon arrival the concierge at the front desk was rude towards our family. He was difficult and made the check in process highly difficult. He was very unprofessional. Complaints were made to management who took it not very serious. This experience over shadowed our entire stay in the resort.
8,3 Erinomainen
Plussat: The All inclusive is the best part.
Miinukset: the small pools that they offer
8,8 Erinomainen
Plussat: Great facilities, pools were fab as was be private beach and water activities included in the all inclusive. Breakfast was the best I’ve ever had, cocktails were great and the service from staff was wonderful.
Miinukset: My bank showed I was charged for the stay yet reception claimed they didn’t receive the payment and failed to provide a declined receipt. This meant so much time was spent standing at the front desk trying to sort the issue when I should have been enjoying my holiday. They waited until I was checking out to provide appropriate letter for my bank meaning frantic calls to the Uk bank when we were trying to leave and catch our flight. An irritating addition to the trip.
6,7 Hyvä
Plussat: Buffet
Miinukset: Location
10,0 Erinomainen
Plussat: The property was excellent and customer service in the hotel.
Miinukset: I didn't like a lot of seaweed in front of the hotel. They should clean everyday. We couldn't stay in the beach.
5,8 OK
Plussat:
Miinukset: Our check in had a big issue . They didn't except the booking.com confirmation we got our room at 11 pm after paying with the hotel directly . I am also supposed to get a refund from booking.com which I haven't recieved yet .
6,7 Hyvä
Plussat: Friendly staff clean rooms
Miinukset: I dodnt like Thomas More they are rude and they overcharged me and they only had two restaurants on site and no entertainment at all
6,3 Hyvä
Plussat: Did not get breakfast. I was advised by the front desk that breakfast was not included. The room was clean and met my needs.
Miinukset: I did not like the treatment from staff at the front desk, not friendly and not helpful at all.
Visitors to Cancun will find that the Villas at The Royal Cancun, All Suites Resort is a fantastic accommodation choice. Wi-Fi in designated areas is available at this property. The nearest airport is Cancun International Airport, approximately 23km from the hotel. In their spare time, guests can explore the hotel's surroundings. This Cancun hotel offers free parking on site.
Puerto Cancún Marina Town Center sijaitsee 3 minuutin ajomatkan päässä ja Plaza Las Américas -ostoskeskus 6 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 8,4 Erinomainen
Perustuu 4 120 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
8,3
Plussat: We booked this hotel at very short notice having been let down by our original provider, We read a few reviews which showed the majority of people were happy so had to be value for money.
Erinomainen
9,6
Plussat: The hotel was great and everyone so welcoming and friendly. The bonus was being there for independence day celebrations.
Hyvä
7,0
Plussat: all inclusive
Erinomainen
10,0
Plussat: Amazing!!!! Best birthday weekend ever! This facility has been beyond my expectations!
OK
5,4
Plussat: The staff was super welcoming and friendly! Over exceeded my expectations ! Eric at the front desk checked us in quickly and he was sooooooo nice and Gerardo was super nice ! Everyone was super nice
Hyvä
7,0
Plussat: Close to ferry though we didn’’t get a chance to use it. Swimming pool and also the very safe small beach swimming area.
Erinomainen
10,0
Plussat: The staff was very friendly. The entire hotel was very clean. A lot of food options and strong drinks. I was lucky enough to be there for Mexican Independence Day and the festivities were awesome. Located right next to one of the Ultramar ferry docks.
Erinomainen
10,0
Plussat: I loved the entire trip, the staff and food was amazing. Definitely planning on returning to Cancun and specifically this hotel. Fell in love with it. Great people, I loved the vibe and energy everyone gave off. Big appreciation Goes out to the cooks, not just the chef for decided what to make but for the people making it and delivering excellent service. Servers as well, very much appreciated. I loved this hotel.
OK
4,0
Plussat: The hotel not look like the pictures. I rent a room with jacuzzi and the jacuzzi súper súper old look terrible. But the food in the buffet is the worst!!! Really disappointed about everything in general the only good thing I can say about this hotel is the size to the rooms that’s all the rest service not good!!!! I’m never going to come back there for sure!!!
Erinomainen
9,2
Plussat: Food was lovely here, very professional. Nice pool. We enjoyed our stay!
Hyvä
7,5
Plussat: The spa
Erinomainen
10,0
Plussat: My 5 night stay was very pleasant. The beach is beautiful. The food is delicious and the staff is very friendly. It’s located in a very good area, not too far from club life/shopping. I did visit both, the lobby bar and the bleach bar, but I will say the beach bar is my favorite. You get to enjoys drinks with a beautiful view of the ocean. I did not try out the Mexican or Italian restaurant. The regular buffet has really good food. The rooms are great, with your fridge being refilled everyday and your room being cleaned everyday. The shows at night are great. My room had ocean view had pool and ocean view which was beautiful. The beach is super clean compared to another resort I visited for a wedding. I loved this place and definitely would recommend.
Tiedot
Arvostelut
Kokonaisarvosana 8,4 Erinomainen
Perustuu 4 120 arvosteluun
Aamiainen
8,2
Palvelut
8,2
Sijainti
8,1
Palvelu
7,9
Tunnelma
7,8
Huone
7,2
Ruoka
6,8
Juomat
6,3
Mukavuus
6,3
Vastinetta rahalle
5,6
Ranta
5,3
Internet
3,1
Palvelut
8,2
Hyvinvointialue
8,0
Sijainti
7,9
Uima-allas
7,5
Ruoka
6,9
Palvelu
6,7
Huone
6,3
Vastinetta rahalle
5,8
Ranta
5,0
Internet
1,8
Palvelu
8,6
Palvelut
8,3
Tunnelma
7,6
Sijainti
7,6
Ruoka
7,3
Huone
7,0
Juomat
6,3
Vastinetta rahalle
5,5
Ranta
5,0
Internet
1,9
8,3 Erinomainen
Plussat: We booked this hotel at very short notice having been let down by our original provider, We read a few reviews which showed the majority of people were happy so had to be value for money.
Miinukset: Was disappointed that wifi was not free and cost $45 for 7 days for 2 devices.
9,6 Erinomainen
Plussat: The hotel was great and everyone so welcoming and friendly. The bonus was being there for independence day celebrations.
Miinukset: The only downside was the location. It required a bus journey to get to the shopping area. No major problem, buses regular and cheap.
7,0 Hyvä
Plussat: all inclusive
Miinukset: paying for wifi, room maintenance not done in a timely manner
10,0 Erinomainen
Plussat: Amazing!!!! Best birthday weekend ever! This facility has been beyond my expectations!
Miinukset:
5,4 OK
Plussat: The staff was super welcoming and friendly! Over exceeded my expectations ! Eric at the front desk checked us in quickly and he was sooooooo nice and Gerardo was super nice ! Everyone was super nice
Miinukset: The bar closed at 12 am ! I’m on vacation I would like to drink whenever I want . It didn’t bother me that I had to pay $2 up charge for what they consider top self like Malibu but for the bar to close at 12 really ? Also the food was HORRIBLE I literally went two days without eating at the hotel . U cannot take food back to your room so they force you to sit and get served by a waiter for breakfast lunch and dinner . There are 3 restaurants not great honestly , WiFi is not free it’s $12 a day and barely works .
7,0 Hyvä
Plussat: Close to ferry though we didn’’t get a chance to use it. Swimming pool and also the very safe small beach swimming area.
Miinukset: Same rooms facing street are too noisy to fall sleep due to the consistent traffic.
10,0 Erinomainen
Plussat: The staff was very friendly. The entire hotel was very clean. A lot of food options and strong drinks. I was lucky enough to be there for Mexican Independence Day and the festivities were awesome. Located right next to one of the Ultramar ferry docks.
Miinukset: WiFi was not free, even with all inclusive. I believe it was like $15 a day! But it didn’t affect our trip bc we had good Tmobile and Verizon service, so we did not have to buy it.
10,0 Erinomainen
Plussat: I loved the entire trip, the staff and food was amazing. Definitely planning on returning to Cancun and specifically this hotel. Fell in love with it. Great people, I loved the vibe and energy everyone gave off. Big appreciation Goes out to the cooks, not just the chef for decided what to make but for the people making it and delivering excellent service. Servers as well, very much appreciated. I loved this hotel.
Miinukset:
4,0 OK
Plussat: The hotel not look like the pictures. I rent a room with jacuzzi and the jacuzzi súper súper old look terrible. But the food in the buffet is the worst!!! Really disappointed about everything in general the only good thing I can say about this hotel is the size to the rooms that’s all the rest service not good!!!! I’m never going to come back there for sure!!!
Miinukset:
9,2 Erinomainen
Plussat: Food was lovely here, very professional. Nice pool. We enjoyed our stay!
Miinukset: The sea area was a tad small
7,5 Hyvä
Plussat: The spa
Miinukset: Room wasn't as close to the beach like pic online
10,0 Erinomainen
Plussat: My 5 night stay was very pleasant. The beach is beautiful. The food is delicious and the staff is very friendly. It’s located in a very good area, not too far from club life/shopping. I did visit both, the lobby bar and the bleach bar, but I will say the beach bar is my favorite. You get to enjoys drinks with a beautiful view of the ocean. I did not try out the Mexican or Italian restaurant. The regular buffet has really good food. The rooms are great, with your fridge being refilled everyday and your room being cleaned everyday. The shows at night are great. My room had ocean view had pool and ocean view which was beautiful. The beach is super clean compared to another resort I visited for a wedding. I loved this place and definitely would recommend.
Miinukset: The only thing I did not like was the elevator, it was really small and no AC so I felt like I was suffocating.
Puerto Cancún Marina Town Center sijaitsee 3 minuutin ajomatkan päässä ja Plaza Las Américas -ostoskeskus 6 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Tortugan ranta ja Caracolin ranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 8,4 Erinomainen
Perustuu 2 830 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
Hyvä
7,1
Plussat: The staff were all nice and extra helpful!
Erinomainen
10,0
Plussat: The staff was extremely nice and attentive. Great customer service.
Erinomainen
8,8
Plussat: Staff went above and beyond to satisfied your needs. The Mexican night under the stars was amazing, time of yummy food, the decor and even mariachis. The beach was crystal clear. The hotel is right next to the ferry station to isla mujeres so you can walk there if you decide to go there. Right outside the hotel there is a pharmacy in case you need anything. The kids park was very nice, a plus for family traveling with young kids.
Erinomainen
9,0
Plussat: Office staff sucks Kitchen staff was awesome tho
Erinomainen
9,2
Plussat: I thought the staff were very friendly. For me the bedroom was adequate, nice large shower room. Breakfast was good.
OK
4,6
Erinomainen
9,2
Plussat: Staff treated us like visiting Royalty!
OK
5,8
Plussat: The beach access was nice even though it was small.
Erinomainen
8,8
Plussat: Is a very nice place overall, good quality hotel for their value and I will be back.
Tiedot
Arvostelut
Kokonaisarvosana 8,4 Erinomainen
Perustuu 2 830 arvosteluun
Sijainti
9,3
Palvelu
8,7
Vastinetta rahalle
8,4
Aamiainen
8,4
Ranta
8,3
Internet
8,1
Ruoka
7,4
Palvelut
7,2
Huone
6,5
Hyvinvointialue
4,3
Sijainti
9,4
Palvelu
8,6
Ruoka
7,5
Puhtaus
6,5
Huone
6,2
Sijainti
9,5
Palvelu
8,4
Ranta
8,3
Mukavuus
5,7
Huone
5,2
7,1 Hyvä
Plussat: The staff were all nice and extra helpful!
Miinukset: The food could be better with better choices
10,0 Erinomainen
Plussat: The staff was extremely nice and attentive. Great customer service.
Miinukset: I had some trouble connecting to the WiFi. Other than that, everything was excellent.
8,8 Erinomainen
Plussat: Staff went above and beyond to satisfied your needs. The Mexican night under the stars was amazing, time of yummy food, the decor and even mariachis. The beach was crystal clear. The hotel is right next to the ferry station to isla mujeres so you can walk there if you decide to go there. Right outside the hotel there is a pharmacy in case you need anything. The kids park was very nice, a plus for family traveling with young kids.
Miinukset: No elevators, got room on the 3rd floor and building didn't have central AC, so hallways were so hot and the few ceiling fans running, were not enough for the heat, especially after taking 3 flights of stairs, while I was there one of the restaurants was being renovated, so I am assuming this has A.C., the rest of the restaurants didn't have A.C., so you could find some bothersome flights. There are mosquitoes, bring repellant or buy it at the pharmacy right outside the hotel, I went with the all inclusive option so maybe that is why they don't have them, but there was no microwave in the room and I was traveling with a toddler that doesn't drink cold milk ☹, so if you have my situation bring a bottle warmer. ( there was a fridge in the room) couldn't use the gym because the air was off
9,0 Erinomainen
Plussat: Office staff sucks Kitchen staff was awesome tho
Miinukset: Not charging for every little thing
9,2 Erinomainen
Plussat: I thought the staff were very friendly. For me the bedroom was adequate, nice large shower room. Breakfast was good.
Miinukset: It's not that I didn't like the main meals. I'm vegetarian and on some evenings there wasn't anything for me, except salad. Lots of variety for meat and fish eaters. Menu changed daily. On one occasion the chef did make me pasta with pesto, which was nice.
4,6 OK
Plussat:
Miinukset: Not a nice beach, rude service
9,2 Erinomainen
Plussat: Staff treated us like visiting Royalty!
Miinukset: Beautiful Gardens however the pathways were of lava rock and hard to navigate
5,8 OK
Plussat: The beach access was nice even though it was small.
Miinukset: The food was not good
8,8 Erinomainen
Plussat: Is a very nice place overall, good quality hotel for their value and I will be back.
Miinukset:
Tortugan ranta ja Caracolin ranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Kilpikonnaranta sijaitsee 4 minuutin kävelymatkan päässä ja Langustiranta 15 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,4 Erinomainen
Perustuu 1 914 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
OK
5,0
Plussat: Staff were nice
Tiedot
Arvostelut
Kokonaisarvosana 8,4 Erinomainen
Perustuu 1 914 arvosteluun
Sijainti
9,4
Puhtaus
8,5
Palvelu
8,1
Vastinetta rahalle
7,8
Aamiainen
7,5
Huone
7,1
Ranta
6,5
Juomat
5,7
5,0 OK
Plussat: Staff were nice
Miinukset: Although it was ok hotel, definitely way too much for what we paid. Probably $70 a night would be ok. Buffet good wasn't great. Only few options.
Kilpikonnaranta sijaitsee 4 minuutin kävelymatkan päässä ja Langustiranta 15 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen pysäköinti.
Langustiranta ja Kilpikonnaranta sijaitsevat 10 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,3 Erinomainen
Perustuu 7 489 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
10,0
Plussat: Everything nice
Hyvä
7,9
Plussat: All rooms has espectacular views and the whole staff is so kind
Keskinkertainen
2,5
Plussat: It was convenient to what we did.
OK
4,2
Plussat: We will forget this place very very quickly... The rooms smell damp, the sheets smell musty. Very poor service at the reception, we are treated like "animals"..! We really feels like disturbing them... The quality of restaurants has really dropped, except for two restaurants, but you have to book to get there ..!
Erinomainen
10,0
Plussat: Perfect location..... family friendly
Erinomainen
10,0
Plussat: Everything was perfect
Keskinkertainen
3,8
Plussat: Please do not stay here it’s the most disgusting place I have ever stayed in English the food is kept in warm place the pool fun area for kids is all taped off as it’s dangerous the outside showers are floated with all stagnant water there was a lizard in our room there are no sun brollies so no shade unless you are lucky to get by a tree and want to move your bed around the tree all day I paid in full to stay for 11 days I stayed 2 nights and moved to the moon place I got not one pence bag but if we would of stayed my children would of definitely got sick or food positioning
Erinomainen
10,0
Plussat: The food was amazing.
Erinomainen
8,0
Plussat: The best thing is the food
OK
5,0
Plussat: Good beach, no waves.
OK
4,6
Plussat: The beach is nice, no waves
Erinomainen
10,0
Plussat: Every thing. Music, location.
Tiedot
Arvostelut
Kokonaisarvosana 8,3 Erinomainen
Perustuu 7 489 arvosteluun
Sijainti
8,3
Palvelu
7,4
Aamiainen
6,3
Palvelut
6,0
Juomat
5,6
Vastinetta rahalle
5,4
Huone
5,3
Puhtaus
5,2
Mukavuus
4,8
Internet
3,3
Sijainti
7,6
Uima-allas
7,5
Palvelu
6,7
Palvelut
5,4
Juomat
5,2
Puhtaus
4,8
Ruoka
4,8
Vastinetta rahalle
4,7
Huone
4,7
Mukavuus
4,6
Internet
2,2
Sijainti
8,5
Palvelu
6,5
Tunnelma
6,2
Ruoka
5,7
Vastinetta rahalle
5,1
Huone
4,6
10,0 Erinomainen
Plussat: Everything nice
Miinukset: Recomended for family and kids.... not so much for solo travelers or couples
7,9 Hyvä
Plussat: All rooms has espectacular views and the whole staff is so kind
Miinukset: there is just 1 elevator and it is so slow Safe box so old
2,5 Keskinkertainen
Plussat: It was convenient to what we did.
Miinukset: The facility did not match the pictures and is rundown and outdated, staff was rude, toilet stopped up several times, no hot waters twice, there was no refrigerator in my room, no coffee pot, had to ask for an iron and ironing board, not enough staff for the people, there was nothing for teenagers to do, this resort is geared towards little kids, the restaurants are too small for the amount of people staying at the restaurant, charge for WiFi, charge for safe, all inclusive but no drinks or snacks in the room, the air conditioner was out in the elevators or they were not air conditioned at all, they come to clean the room and forgot something everyday such as , towels, bath mat or wash cloths, there were restaurants on the premises that you had to pay extra that was not included in the stay, if restaurant reservations were needed you had to be there at least an hour before waiting in line or you would not get a spot for dinner that night. I do not recommend this resort for families with older kids or if you are looking for a nice resort.
4,2 OK
Plussat: We will forget this place very very quickly... The rooms smell damp, the sheets smell musty. Very poor service at the reception, we are treated like "animals"..! We really feels like disturbing them... The quality of restaurants has really dropped, except for two restaurants, but you have to book to get there ..!
Miinukset: This hotel has changed a lot. All included to try to attract customers... But the quality has become Disastrous... The majority of restaurants ARE NOT good quality. There are so many other hotels on the Zone Hotelera, that it is better to Avoid this one if you want a good holiday..!
10,0 Erinomainen
Plussat: Perfect location..... family friendly
Miinukset:
10,0 Erinomainen
Plussat: Everything was perfect
Miinukset:
3,8 Keskinkertainen
Plussat: Please do not stay here it’s the most disgusting place I have ever stayed in English the food is kept in warm place the pool fun area for kids is all taped off as it’s dangerous the outside showers are floated with all stagnant water there was a lizard in our room there are no sun brollies so no shade unless you are lucky to get by a tree and want to move your bed around the tree all day I paid in full to stay for 11 days I stayed 2 nights and moved to the moon place I got not one pence bag but if we would of stayed my children would of definitely got sick or food positioning
Miinukset: It wasn’t clean sweet corn and baby wipes floating in pool just don’t stay there !!!
10,0 Erinomainen
Plussat: The food was amazing.
Miinukset: Everything was perfect.
8,0 Erinomainen
Plussat: The best thing is the food
Miinukset: Yes the room was the worst thing ever it was a box with two beds horrible
5,0 OK
Plussat: Good beach, no waves.
Miinukset: It was full of kids, definitely not good for couples. The food quality wasn't good. I got sick on the second day. It was all inclusive, but ONLY national beverages. We had to pay for the safe box,daily. Also for internet.
4,6 OK
Plussat: The beach is nice, no waves
Miinukset: It was full of kids, definitely not good for couples. The food quality wasn't good. I got sick on the second day. It was all inclusive, but ONLY national beverages. We had to pay for the safe box,daily. Also for internet. Beds were comfortable, bathrooms were ok, a bit old. The shower water smell really bad.
10,0 Erinomainen
Plussat: Every thing. Music, location.
Miinukset: We got sick a couple of times from the food
Langustiranta ja Kilpikonnaranta sijaitsevat 10 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen pysäköinti.
Tortugan ranta ja Langustiranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,3 Erinomainen
Perustuu 7 348 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
9,2
Plussat: Restaurants
Keskinkertainen
3,8
Plussat: Nothing
Hyvä
7,5
Plussat: The beach and location of resort is perfect! Also the pools and kids zone was nice, and I absolutely loved the cigar bar and staff!
Erinomainen
8,3
Plussat: Love the activities,food and drinks
Erinomainen
10,0
Plussat: The rooms are very spacious
Hyvä
6,0
Plussat: All inclusive
Hyvä
6,0
Plussat: Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Keskinkertainen
3,8
Plussat: We were not able to get our rooms due to their mistakes. The coordinator realize his mistake and told us one thing and try to charge us double.
Hyvä
7,9
Plussat: The breakfast was good and have variety to choose from. Many restaurants were within walking distance.
Hyvä
7,1
Plussat: The beach, location, pools
Erinomainen
8,8
Plussat: Excellent ride from the airport. Excellent location. Very friendly staff who took care of my every need after a somewhat difficult check-in process. Kudos go to the following: WAITER CAPTAIN - Gustavo Rodriguez (Breakfast) Daniel Perez - Waiter (Breakfast) Valentin Tun - Waiter (Breakfast) Andres Lopez - Waiter (Breakfast) Melecio Chavez - Waiter (Breakfast) Adrian Lewis - Waiter (Breakfast) Ernesto Sanchez - Poolside Bartender Luz Cedillo - Poolside Beverage Server Max Heriera - Porter / Luggage
Erinomainen
10,0
Plussat: Saved our vacation from another resort, beautiful grounds, lots of activities, clean , great views , super friendly attentive staff . Thank you so much. We will be back
Tiedot
Arvostelut
Kokonaisarvosana 8,3 Erinomainen
Perustuu 7 348 arvosteluun
Sijainti
8,4
Ranta
8,3
Palvelu
7,3
Aamiainen
7,0
Juomat
6,2
Vastinetta rahalle
5,9
Palvelut
5,9
Puhtaus
5,2
Huone
5,1
Mukavuus
4,2
Internet
3,2
Sijainti
8,1
Palvelu
6,5
Vastinetta rahalle
5,5
Palvelut
4,9
Puhtaus
4,9
Ruoka
4,9
Mukavuus
3,4
Huone
3,1
Ruoka
6,8
9,2 Erinomainen
Plussat: Restaurants
Miinukset: I would like to have A/C in elevators
3,8 Keskinkertainen
Plussat: Nothing
Miinukset: 1..Water smells like sewer. 2.Hotel charges $6 per for a locker safe. 3. The reception / front desk never picks their phone. 4. Elevator is very small and always over crowded..thats if it works 5. The drinks are watered down. 6. Most food served were nasty! 7. Lobby too dark and no AC. Very humid.
7,5 Hyvä
Plussat: The beach and location of resort is perfect! Also the pools and kids zone was nice, and I absolutely loved the cigar bar and staff!
Miinukset: The rooms and bathrooms need to be updated majorly! Some of our families room A/C stopped working in the middle of the vacation and they had to switch rooms
8,3 Erinomainen
Plussat: Love the activities,food and drinks
Miinukset: The hot elevator and there was only one working.
10,0 Erinomainen
Plussat: The rooms are very spacious
Miinukset:
6,0 Hyvä
Plussat: All inclusive
Miinukset: I called the hotel 2 months before the arrival to make sure about age policy for children and they gave me a WRONG information. They said the policy for children is up to 18 years old. But the receptionist said I had to pay extra for a 14 years old child. I sent email to the Manager and he never gave me any response and I still waiting.
Besides, Getaroom.com offers on its website the reservation with 17 years old children policy. So confused and disappointed.
6,0 Hyvä
Plussat: Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Miinukset: Staff not very friendly - they did their job, but not really with a smile most of the time. Housekeeping was inconsistent - sometimes room didn't get cleaned, usually it was partially cleaned. Food inconsistent. Don't try the pasta bar, so overcooked as to be mush. La Bamba was good, though. Hard to figure out their schedule - would be nice if they posted schedules for shows and things somewhere.
3,8 Keskinkertainen
Plussat: We were not able to get our rooms due to their mistakes. The coordinator realize his mistake and told us one thing and try to charge us double.
Miinukset: The environment was good. The activities and workers were friendly
7,9 Hyvä
Plussat: The breakfast was good and have variety to choose from. Many restaurants were within walking distance.
Miinukset: I didn’t like that you have to physically be there to make the reservations. Very inconvenient
7,1 Hyvä
Plussat: The beach, location, pools
Miinukset: The water from the shower and the bathroom sink has a bad odor and the elevators were not working.
8,8 Erinomainen
Plussat: Excellent ride from the airport. Excellent location. Very friendly staff who took care of my every need after a somewhat difficult check-in process. Kudos go to the following: WAITER CAPTAIN - Gustavo Rodriguez (Breakfast) Daniel Perez - Waiter (Breakfast) Valentin Tun - Waiter (Breakfast) Andres Lopez - Waiter (Breakfast) Melecio Chavez - Waiter (Breakfast) Adrian Lewis - Waiter (Breakfast) Ernesto Sanchez - Poolside Bartender Luz Cedillo - Poolside Beverage Server Max Heriera - Porter / Luggage
Miinukset: They first put us in a room that no guest should get (PB 0030). Please see the accompany pics. We also did not prefer the following restaurants: Maki Taco & The White Box.
10,0 Erinomainen
Plussat: Saved our vacation from another resort, beautiful grounds, lots of activities, clean , great views , super friendly attentive staff . Thank you so much. We will be back
Miinukset: Nothing . Perfect
Tortugan ranta ja Langustiranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Langustiranta sijaitsee 4 minuutin kävelymatkan päässä ja Tortugan ranta 12 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Palveluihin kuuluu ilmainen pysäköinti.
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Kokonaisarvosana 8,3 Erinomainen
Perustuu 527 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
Erinomainen
9,7
Plussat: The staff was all super nice. We arrived quite late one night and somehow missed the whole time-share spiel that people talk about. Front dest was super nice, and everyone was generally approachable. I didn't feel pressured into anything. It might help that I'm fluent in Spanish. Food was good. You can find Pizza if you're on a budget, else their buffets are pretty good. I got their mixed ceviche and found it to be really good! We mostly spend time on the beach which was superb. I haven't been to the other hotels on the east side of the Zona Hotelera, but the beach at Casa Maya was very peaceful in that there were no waves except for wakes from passing boats. This made the water crystal clear and probably friendly for small kids. This did make sea weed settle on the beach, but this was fine with me. Actually, a little truck goes by every morning to clean it all up from the shore. All in all it was a great time!
Erinomainen
9,6
Plussat: Right in front of the beach all you gotta do is walk and relax on the left or right side. The nice area to sit back is for members only
Erinomainen
10,0
Plussat: The service was great all employees was great people but Vanesa host super nice girl and very attentive and Carlos server Pool área nice guy
Erinomainen
10,0
Plussat: Good breakfast. Warm pool, in August. Nice view.
Erinomainen
9,6
Plussat: The view from my Junior suite was magnificent, overlooked the properties beach and the breeze at night was glorious. Always had available parking for my rental and during my stay beach chairs and umbrellas were always available. Staff was so awesome and attentive and always willing and ready to assist. The lobby grocery store had just the right combos for quick in room meals.
Erinomainen
10,0
Plussat: The staff and bar men were on point
Erinomainen
10,0
Plussat: The breakfast buffet, included, was fantastic with good food and great variety.
Erinomainen
9,6
Plussat: Very hospitable staff.
OK
4,6
Hyvä
6,7
Plussat: The room and view was brilliant, as was the balcony and bathroom, we didn’t have the breakfast, as it wasn’t included in the room but it looked good, the pool area and beach were great, especially for families.
Erinomainen
9,6
Plussat: Everything you need is right there. Beaches, food, activities....
Erinomainen
10,0
Plussat: Everything and everyone was wonderful!
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Tiedot
Arvostelut
Kokonaisarvosana 8,3 Erinomainen
Perustuu 527 arvosteluun
Puhtaus
8,6
Comfort
8,4
Sijainti
8,5
Palvelut
8,1
Henkilökunta
8,3
Hinta-laatusuhde
7,7
9,7 Erinomainen
Plussat: The staff was all super nice. We arrived quite late one night and somehow missed the whole time-share spiel that people talk about. Front dest was super nice, and everyone was generally approachable. I didn't feel pressured into anything. It might help that I'm fluent in Spanish. Food was good. You can find Pizza if you're on a budget, else their buffets are pretty good. I got their mixed ceviche and found it to be really good! We mostly spend time on the beach which was superb. I haven't been to the other hotels on the east side of the Zona Hotelera, but the beach at Casa Maya was very peaceful in that there were no waves except for wakes from passing boats. This made the water crystal clear and probably friendly for small kids. This did make sea weed settle on the beach, but this was fine with me. Actually, a little truck goes by every morning to clean it all up from the shore. All in all it was a great time!
Miinukset: One thing I didn't like was that there was a mouse in the room. We found out b/c we found a piece of sweet bread on the ground with bite marks and an apple in the same condition. After this incident we simply put all our food away better and didn't have any problems after that. Also, I didn't really care for the people that came by the beach and asked me if I wanted my picture taken with a monkey, parrot, etc. But I just told them no, and they went away. No biggie.
9,6 Erinomainen
Plussat: Right in front of the beach all you gotta do is walk and relax on the left or right side. The nice area to sit back is for members only
Miinukset: Short reservation we got here at midnight and had to check out by 11:30 wish we could've experienced the whole hotel for the day
10,0 Erinomainen
Plussat: The service was great all employees was great people but Vanesa host super nice girl and very attentive and Carlos server Pool área nice guy
Miinukset:
10,0 Erinomainen
Plussat: Good breakfast. Warm pool, in August. Nice view.
Miinukset: Would like more English on the TV.
9,6 Erinomainen
Plussat: The view from my Junior suite was magnificent, overlooked the properties beach and the breeze at night was glorious. Always had available parking for my rental and during my stay beach chairs and umbrellas were always available. Staff was so awesome and attentive and always willing and ready to assist. The lobby grocery store had just the right combos for quick in room meals.
Miinukset:
10,0 Erinomainen
Plussat: The staff and bar men were on point
Miinukset: Ever purchase I as asked a tip. The beach need to be more clean less see weeds
10,0 Erinomainen
Plussat: The breakfast buffet, included, was fantastic with good food and great variety.
Miinukset: The bathroom was not vented thus very humid following a nice hot shower.
9,6 Erinomainen
Plussat: Very hospitable staff.
Miinukset: Rooms decorations could be more according to the area.
4,6 OK
Plussat:
Miinukset: Can you imagine that you don't have water on your Breakfast buffet???? And when you ask, you may need to pay. Got for free as a favor. LOL , that the most hilarious and ridiculous thing ever see in a Hotel. And the excuse its that water needs to filtered and cost money - are not all the other food & drinks in the Breakfast buffet cost money as well?
6,7 Hyvä
Plussat: The room and view was brilliant, as was the balcony and bathroom, we didn’t have the breakfast, as it wasn’t included in the room but it looked good, the pool area and beach were great, especially for families.
Miinukset: Check in and check out took quite a while, we were made to sit in reception for 20 mins each time even though we arrived and left at the correct times. Our room also had an occupied adjoining room which we weren’t warned about, at night we could hear everything the occupants in the next room said or did (particularly the TV which was left on until late) and we didn’t sleep very well as a result
9,6 Erinomainen
Plussat: Everything you need is right there. Beaches, food, activities....
Miinukset:
10,0 Erinomainen
Plussat: Everything and everyone was wonderful!
Miinukset: Nothing! Everything was fine!
Langustiranta sijaitsee 4 minuutin kävelymatkan päässä ja Tortugan ranta 12 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Palveluihin kuuluu ilmainen pysäköinti.
Langustiranta sijaitsee 3 minuutin kävelymatkan päässä ja Tortugan ranta 11 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on ilmainen kiinteä internetyhteys, business center ja kuivapesula-/pesulapalvelut. Tämä hotelli tarjoaa liikeasiakkailleen 3 kokoushuonetta. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,2 Erinomainen
Perustuu 2 766 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
- Business
- Yksin matkustavat
Keskinkertainen
3,8
Erinomainen
8,8
Plussat: Great room size with a beautiful view! It has the essential, coffee shop and restaurant!!! Definitely I could stay there in the future!
OK
5,8
Plussat: Great view
Erinomainen
10,0
Plussat: It was very clean and the price was great compared to other hotels in this zone. I also liked the view to the lagoon. It is beautiful. Lastly, I liked that you could walk to several places like the beach, the ferry, and to some restaurants.
Erinomainen
9,6
Plussat: The staff at the front desk were very friendly the restaurant food was very good and the staff very nice and attentive
Erinomainen
9,6
Plussat: The staff was amazing- I truly enjoyed my stay
OK
5,0
Plussat: I have stayed here in the past and the hotel is located in a beautiful location and very quiet. The rooms are very spacious and the bathrooms too. The staff is very polite and accommodating. The hotel restaurant has decent food.
Erinomainen
10,0
Plussat: Its an excellent value for money hotel. Big comfy room, lovely pool area, the restaurant also overlooking the sea. Easily accessible bus connections close by.
Hyvä
7,1
Plussat: Hotel staff is very friendly and accommodating.
Erinomainen
10,0
Plussat: Close to both the city and hotel zones.
Erinomainen
10,0
Plussat: Good location
Erinomainen
8,8
Plussat: The location was good. Everything was close to the hotel. Great customer service.
Tiedot
Arvostelut
Kokonaisarvosana 8,2 Erinomainen
Perustuu 2 766 arvosteluun
Tunnelma
8,7
Uima-allas
8,4
Palvelut
8,3
Sijainti
8,1
Huone
6,9
Palvelu
6,4
Internet
6,4
Vastinetta rahalle
4,8
Ruoka
4,8
Aamiainen
4,2
Palvelut
8,6
Uima-allas
8,4
Tunnelma
8,3
Sijainti
8,0
Ranta
7,6
Hyvinvointialue
6,2
Palvelu
5,8
Huone
5,2
Vastinetta rahalle
4,7
Ruoka
4,6
Aamiainen
4,0
Uima-allas
8,1
Sijainti
8,1
Ranta
7,7
Palvelu
7,1
Puhtaus
6,5
Huone
6,4
Ruoka
4,6
Vastinetta rahalle
4,5
Sijainti
8,2
Palvelu
6,4
Huone
5,8
Palvelu
6,7
Huone
6,3
3,8 Keskinkertainen
Plussat:
Miinukset: Totally u polite staff at reception. We didn't get room with conditions which was booked. No any effort to improve. In photos you can see what does it mean to get room with boulevard view - we just see a construction with mess.
8,8 Erinomainen
Plussat: Great room size with a beautiful view! It has the essential, coffee shop and restaurant!!! Definitely I could stay there in the future!
Miinukset:
5,8 OK
Plussat: Great view
Miinukset: We had to change 3 rooms becuse of maintenance problems
10,0 Erinomainen
Plussat: It was very clean and the price was great compared to other hotels in this zone. I also liked the view to the lagoon. It is beautiful. Lastly, I liked that you could walk to several places like the beach, the ferry, and to some restaurants.
Miinukset: They wouldn't answer the phone if we tried dialing room service or the restaurant from the room phone.
9,6 Erinomainen
Plussat: The staff at the front desk were very friendly the restaurant food was very good and the staff very nice and attentive
Miinukset:
9,6 Erinomainen
Plussat: The staff was amazing- I truly enjoyed my stay
Miinukset: I found a bra in my room that wasnt mine
5,0 OK
Plussat: I have stayed here in the past and the hotel is located in a beautiful location and very quiet. The rooms are very spacious and the bathrooms too. The staff is very polite and accommodating. The hotel restaurant has decent food.
Miinukset: This is my second stay at this hotel and I was disappointed at the check-in process, it took an hour to get into my room since they only had one person behind the desk. Also, the hallways were not very clean and the room floors.
10,0 Erinomainen
Plussat: Its an excellent value for money hotel. Big comfy room, lovely pool area, the restaurant also overlooking the sea. Easily accessible bus connections close by.
Miinukset:
7,1 Hyvä
Plussat: Hotel staff is very friendly and accommodating.
Miinukset: A mini fridge and access to a microwave would have made it easier
10,0 Erinomainen
Plussat: Close to both the city and hotel zones.
Miinukset: No coffee pot or fridge! Expensive coffee available in the lobby.
10,0 Erinomainen
Plussat: Good location
Miinukset:
8,8 Erinomainen
Plussat: The location was good. Everything was close to the hotel. Great customer service.
Miinukset:
Langustiranta sijaitsee 3 minuutin kävelymatkan päässä ja Tortugan ranta 11 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on ilmainen kiinteä internetyhteys, business center ja kuivapesula-/pesulapalvelut. Tämä hotelli tarjoaa liikeasiakkailleen 3 kokoushuonetta. Palveluihin kuuluu ilmainen pysäköinti.
Tortugan ranta ja Langustiranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Palveluihin kuuluu ilmainen pysäköinti.
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Kokonaisarvosana 8,2 Erinomainen
Perustuu 1 533 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
Hyvä
6,3
Plussat: Very pretty hotel, everything feels high class and the bed was comfortable. Liked the beach area as well.
Hyvä
7,9
Plussat: The restaurant and breakfast Buffet was great. Mucho gracious to Diego and Alan Reyes who made the stay much more enjoyable
Keskinkertainen
3,8
Plussat: Had to change rooms 3 times.. no elevator, all inclusives where a joke.. the wait times are hopeless and when something orered it took 40 mins for a dish..
Erinomainen
8,3
Plussat: The staff Jaymee Florence Estrada from concierge is excellent!
Hyvä
7,5
Plussat: There should be bottles of water in the room fridge as the tap water is not desirable and it is all inclusuve
Keskinkertainen
2,5
Erinomainen
9,6
Plussat: Amazing service, everybody showed a lot of interest in helping with all our needs. Special thanks to Cesar, Miranda and Alberto at the Front Desk and Román, Jesus, Pedro, Adby and Waldo from the Italian Restaurant.
Erinomainen
9,2
Plussat: For an “all-in” it is relatively small and therefore has a more personal feel. The staff is great, room comfortable and the food fine.
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Tiedot
Arvostelut
Kokonaisarvosana 8,2 Erinomainen
Perustuu 1 533 arvosteluun
Vastinetta rahalle
9,2
Sijainti
9,2
Palvelu
8,8
Hyvinvointialue
8,3
Mukavuus
8,0
Aamiainen
7,5
Ruoka
7,5
Ranta
7,4
Huone
7,0
Palvelu
8,8
Huone
6,5
6,3 Hyvä
Plussat: Very pretty hotel, everything feels high class and the bed was comfortable. Liked the beach area as well.
Miinukset: They try charging you for everything. Also the food was not good. I honestly felt like they cooked bad on purpose because it's free for us anyway.
7,9 Hyvä
Plussat: The restaurant and breakfast Buffet was great. Mucho gracious to Diego and Alan Reyes who made the stay much more enjoyable
Miinukset: Rooms could have used a little updating. We only had one light in the bedroom. Another room I saw had a light for each bed. Not enough chairs around the pool.
3,8 Keskinkertainen
Plussat: Had to change rooms 3 times.. no elevator, all inclusives where a joke.. the wait times are hopeless and when something orered it took 40 mins for a dish..
Miinukset: Rooms, service,
8,3 Erinomainen
Plussat: The staff Jaymee Florence Estrada from concierge is excellent!
Miinukset:
7,5 Hyvä
Plussat: There should be bottles of water in the room fridge as the tap water is not desirable and it is all inclusuve
Miinukset: no remote for the TV and none of the channels came in clear
2,5 Keskinkertainen
Plussat:
Miinukset: Super ugly nasty its feel like I'm in motel, washroom disgusting.
9,6 Erinomainen
Plussat: Amazing service, everybody showed a lot of interest in helping with all our needs. Special thanks to Cesar, Miranda and Alberto at the Front Desk and Román, Jesus, Pedro, Adby and Waldo from the Italian Restaurant.
Miinukset: The facilities are a little old, and they can be improved.
9,2 Erinomainen
Plussat: For an “all-in” it is relatively small and therefore has a more personal feel. The staff is great, room comfortable and the food fine.
Miinukset:
Tortugan ranta ja Langustiranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Palveluihin kuuluu ilmainen pysäköinti.
Tortugan ranta ja Langustiranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, matkatavarasäilytys ja hissi. Palveluihin kuuluu ilmainen pysäköinti.
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-623577.jpg?width=66&height=66&crop=true)
Kokonaisarvosana 8,1 Erinomainen
Perustuu 1 024 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
Erinomainen
10,0
Plussat: Really close to the ferry and the pirate ships
Hyvä
7,1
Plussat: Location was good for the purpose of my visit. Room is very utilitarian and I would not spend more than two nights here. The garden and swimming pool area is lovely
Hyvä
7,4
Plussat: I like the price and location it was not to far from everything. In fact it was right between downtown and the main area where coco bongo and fat Tuesday's was. The staff where friendly Also the view I had was amazing
OK
5,4
Plussat: It wasn't too expensive.
Erinomainen
10,0
Plussat: The staff are very friendly and respectful! Specially Antonio and Suri! The hotel very clean and located in a very nice quiet area away from all the party and discos but still in the beach area. The rooms are clean and very big! And the views from the hotel to the beach and the river are spectacular! We had an amazing time here and we will definitely coming back to this hotel. You can't beat the price on this hotel!
Keskinkertainen
3,3
Plussat: Close to bus
OK
5,4
Plussat: The room was clean with a nice view. The price was reasonable. Comfortable bed. The free breakfast was very good.
Erinomainen
8,3
Plussat: brd was comfy and clean. I like the breakfast. Restaurant was amazing
Hyvä
6,3
Plussat: The hotel location was good and hotel was clean
OK
4,6
Plussat: Close to bus stop
Erinomainen
10,0
Plussat: Incredibly attentive staff, genuine people. The place was clean and everything functioned as it should. It is inexpensive in comparison to the surrounding hotels.
Erinomainen
10,0
Plussat: Location and pool and staff all good. Short distance to beach. Very easy to get the shuttle bus outside to downtown or bar areas. Only 15 pesos or a Dollar. Recommend strongly using the bus.
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Tiedot
Arvostelut
Kokonaisarvosana 8,1 Erinomainen
Perustuu 1 024 arvosteluun
Sijainti
9,3
Vastinetta rahalle
7,9
Palvelu
7,9
Palvelut
7,7
Aamiainen
5,9
Huone
5,4
Internet
1,5
Palvelu
7,4
10,0 Erinomainen
Plussat: Really close to the ferry and the pirate ships
Miinukset: Nothing, all good
7,1 Hyvä
Plussat: Location was good for the purpose of my visit. Room is very utilitarian and I would not spend more than two nights here. The garden and swimming pool area is lovely
Miinukset: The breakfast was nasty , obviously because you are from the hotel. I had a breakfast here 10 days before which I paid for and that was really lovely
7,4 Hyvä
Plussat: I like the price and location it was not to far from everything. In fact it was right between downtown and the main area where coco bongo and fat Tuesday's was. The staff where friendly Also the view I had was amazing
Miinukset: The water pressure was low and the way the bathroom was set up was a little to crampy. However it's all personal you may have a different perspective. The food was not all that great don't expect some five star meals. I ate outside most of the time
5,4 OK
Plussat: It wasn't too expensive.
Miinukset: They stole my phone charger. When i checked out, i'd forgotten my phone having left it charging in the room. My fault. When a man from the hotel went to check the room he brought back the phone but not the charger. When i asked about it, we went twice up to the room to check, but didn't find it. The man denied seeing it, but the only logical explanation is that he took it as the phone was definitely left charging.
10,0 Erinomainen
Plussat: The staff are very friendly and respectful! Specially Antonio and Suri! The hotel very clean and located in a very nice quiet area away from all the party and discos but still in the beach area. The rooms are clean and very big! And the views from the hotel to the beach and the river are spectacular! We had an amazing time here and we will definitely coming back to this hotel. You can't beat the price on this hotel!
Miinukset: The rooms did not have blowdryer in it. But we were at the beach all day anyway so I just kept my hair in a ponytail!
3,3 Keskinkertainen
Plussat: Close to bus
Miinukset: No could speak english
5,4 OK
Plussat: The room was clean with a nice view. The price was reasonable. Comfortable bed. The free breakfast was very good.
Miinukset: Front desk staff didn't speak English - took a long time to check in. Then I had to wait to leave while an employee took the key to go check the room. The bathroom was tiny - I had to step into the shower to close the door so I could get to the toilet. No TV stations in English.
8,3 Erinomainen
Plussat: brd was comfy and clean. I like the breakfast. Restaurant was amazing
Miinukset:
6,3 Hyvä
Plussat: The hotel location was good and hotel was clean
Miinukset: The front office staff were unfriendly and the rooms were bare with no wash cloth, has bare walls and no coffee/tea maker. The front office staff could only speak Spanish. I did not feel welcome.
4,6 OK
Plussat: Close to bus stop
Miinukset: No commincation skills
10,0 Erinomainen
Plussat: Incredibly attentive staff, genuine people. The place was clean and everything functioned as it should. It is inexpensive in comparison to the surrounding hotels.
Miinukset:
10,0 Erinomainen
Plussat: Location and pool and staff all good. Short distance to beach. Very easy to get the shuttle bus outside to downtown or bar areas. Only 15 pesos or a Dollar. Recommend strongly using the bus.
Miinukset: No fridge in room. Bar area next to pool isnt operational but not really a big deal.
Tortugan ranta ja Langustiranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, matkatavarasäilytys ja hissi. Palveluihin kuuluu ilmainen pysäköinti.
Kilpikonnaranta sijaitsee muutaman askeleen päässä ja Langustiranta sijaitsee 3 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä majoitusliike tarjoaa asiakkailleen 183 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 7,8 Hyvä
Perustuu 92 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
Hyvä
7,5
Plussat: Multiple food options was a plus. Pools and hot tub with swim up bar were excellent. The servers/wait staff, bar tenders and entertainment staff were best ever!!
Erinomainen
8,3
Plussat: Ruoka oli hyvää, hotelli siisti ja huone Ok.
OK
5,8
Hyvä
6,7
Plussat: Clean, close to beach and downtown
Hyvä
6,3
Plussat: Staff were very friendly, lots of activities.
Erinomainen
8,8
Plussat: Good value
OK
4,2
Erinomainen
9,6
Plussat: Best Spring Break trip ever here for me and my girls!
OK
5,0
Plussat: Scenery, included drinks
Erinomainen
8,8
Plussat: The staff were super friendly and helpful!
Keskinkertainen
3,8
Plussat: The food was good. Good facilities.
OK
5,0
Plussat: the location, its in the middle between downtown and the happening area
Hyvä
6,4
Plussat: Liked the pool, the hotel was very relaxing
Hyvä
6,7
Plussat: The room was very clean and spacious worth price paid. The front desk staff was also helpfull
OK
4,7
Plussat: Great pool
OK
5,7
Plussat: staff was very freindly good motel for the money
OK
5,3
Plussat: Nice Beach location, adequate rooms, lovely garden surrounding rooms and good security. Secure and ample parking. Little convenience store on location for refreshments. Cash accepted as payment no extra charges. Quiet, close to resturants, friendly staff.
OK
4,6
Plussat: Nothing remarcable
OK
5,4
Plussat: The room was big, clean and was comfy
Tiedot
Arvostelut
Kokonaisarvosana 7,8 Hyvä
Perustuu 92 arvosteluun
Puhtaus
8,2
Comfort
8,0
Sijainti
7,5
Palvelut
7,6
Henkilökunta
8,0
Hinta-laatusuhde
7,4
7,5 Hyvä
Plussat: Multiple food options was a plus. Pools and hot tub with swim up bar were excellent. The servers/wait staff, bar tenders and entertainment staff were best ever!!
Miinukset: Housekeeping did not replace my towels 3 of the 7 days. Also, had to have my room card reactivated twice and would not give us a second room card.
8,3 Erinomainen
Plussat: Ruoka oli hyvää, hotelli siisti ja huone Ok.
Miinukset: All inclusive hyvin rajallinen, huoneessa vähän juomia eikä olutta ollenkaan. Alkoholitarjoilu alkoi myöhään ja loppui aikaisin. Henkilökunnan asenne muuttui välinpitämättömäksi jos unohdit tipata.
5,8 OK
Plussat:
Miinukset: Upon arrival at Cancun Bay Resort, I was asked to pay for our accommodation, I explained to the person at reception that I had paid via booking.com but was told I needed to pay, which I did. After checking my statement later that evening it was as I'd thought, I had been charged twice. I explained the situation to the same person at reception and they agreed, but were unable to issue a refund. Instead they suggested a bank transfer, begrudgingly I agreed. A week passed and there was still no payment. I visited the hotel again and without any kind of apology, was told the transfer would be made later that day. I've since returned home and over 2 weeks on, I've still not received the payment. I have tried to contact the resort via the email I was given but I haven't even had a response. This service I have received is not acceptable and has really tarnished the time I spent at the hotel. I shall not be recommending the resort to anyone.
6,7 Hyvä
Plussat: Clean, close to beach and downtown
Miinukset: Front desk staff is extremely rude
6,3 Hyvä
Plussat: Staff were very friendly, lots of activities.
Miinukset: Food lets the place down, although the sushi is lovely.
8,8 Erinomainen
Plussat: Good value
Miinukset: it was smaller then expected
4,2 OK
Plussat:
Miinukset: Stayed a few extra days and were ripped off do to clerical error. Very poor customer service!!! Would never go back. Scammers!!
9,6 Erinomainen
Plussat: Best Spring Break trip ever here for me and my girls!
Miinukset: The taste of some of the food, looked more like sausages then hot dogs
5,0 OK
Plussat: Scenery, included drinks
Miinukset: Jacuzzi was cold, rooms could have been cleaner, staff wasn’t too friendly, not a great selection of food.
8,8 Erinomainen
Plussat: The staff were super friendly and helpful!
Miinukset:
3,8 Keskinkertainen
Plussat: The food was good. Good facilities.
Miinukset: Front desk staff VERY rude and unwelcoming. They put us in a room that I clearly did not book without any privacy. When questioned Alexa was very uncoperative and made it very difficult for us before finally moving us. Room was SMALL water pressure in the shower trickled out. Loud music until midnight. Staff very rarely had a smile seemesd ike a concentration camp. Room service was not done. Poor room replenishment...This is definitely NOT a 4 star it is at a stretch a 2.5 star for the accommodation and a 3.5 for food. I am dont normally give feed back but I hope this will help prospective patrons.
5,0 OK
Plussat: the location, its in the middle between downtown and the happening area
Miinukset: i did not like the staff, they were rude, lazy. I think the hotel looked more as a pet shop rather than a hotel, full of insects, mosquitos and cats. U should see the breakfast that was included: 3 toasts and jam.
6,4 Hyvä
Plussat: Liked the pool, the hotel was very relaxing
Miinukset: The shower needs a little improvement, it sprayed in all directions.
6,7 Hyvä
Plussat: The room was very clean and spacious worth price paid. The front desk staff was also helpfull
Miinukset: I was not given he obtion for additional amenities example choose ocean view or need fridge in room.
4,7 OK
Plussat: Great pool
Miinukset: Expensive transportation.
5,7 OK
Plussat: staff was very freindly good motel for the money
Miinukset:
5,3 OK
Plussat: Nice Beach location, adequate rooms, lovely garden surrounding rooms and good security. Secure and ample parking. Little convenience store on location for refreshments. Cash accepted as payment no extra charges. Quiet, close to resturants, friendly staff.
Miinukset: It was older and need of upgrading, cleaniness was marginal
4,6 OK
Plussat: Nothing remarcable
Miinukset: the beach
5,4 OK
Plussat: The room was big, clean and was comfy
Miinukset: The hotel is quite old and the pool is not very clean. The beach in front of the hotel is full of boats and at sunset you get eaten alive by hungry mosqitos. The breakfast consisted of toast and jam + coffee.
Kilpikonnaranta sijaitsee muutaman askeleen päässä ja Langustiranta sijaitsee 3 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä majoitusliike tarjoaa asiakkailleen 183 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Mercado 28 -markkinat ja Dubai Palace Casino sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, express-sisäänkirjautuminen ja ilmaiset sanomalehdet aulassa. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 7,4 Hyvä
Perustuu 1 822 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
Erinomainen
10,0
Plussat: Great value for money for a budget hotel. Right on the beach. Clean. Big buffet breakfast. The staff in the restaurant were so friendly and helpful, especially Andreas, Francesco and Pedro. Nice balcony. Coffee machine in the room. Big shower. Comfy beds.
OK
5,8
Keskinkertainen
3,3
Plussat: 1 person who worked at the restaurant was nice
Erinomainen
9,6
Plussat: Clean, modern facilities with direct access to the beach
Hyvä
6,7
Plussat: Pool and beach access
Erinomainen
8,8
Plussat: Property was fine
Hyvä
6,8
Plussat: staff bar really friendly!!!
Tiedot
Arvostelut
Kokonaisarvosana 7,4 Hyvä
Perustuu 1 822 arvosteluun
Aamiainen
8,9
Sijainti
8,6
Vastinetta rahalle
6,3
Ruoka
6,3
Palvelu
6,3
Huone
4,3
Uima-allas
4,1
Puhtaus
3,8
Palvelut
3,8
Internet
3,7
Ranta
3,3
10,0 Erinomainen
Plussat: Great value for money for a budget hotel. Right on the beach. Clean. Big buffet breakfast. The staff in the restaurant were so friendly and helpful, especially Andreas, Francesco and Pedro. Nice balcony. Coffee machine in the room. Big shower. Comfy beds.
Miinukset: WiFi was slow sometimes & a few times didn't work.
5,8 OK
Plussat:
Miinukset: Quite noisy. No warm water most of the day.
3,3 Keskinkertainen
Plussat: 1 person who worked at the restaurant was nice
Miinukset: The service was the worst ever! Also the hotel and room was very dirty !
9,6 Erinomainen
Plussat: Clean, modern facilities with direct access to the beach
Miinukset: Bathrooms are quite outdated in comparison to the rest of the room but had all the essential facilities
6,7 Hyvä
Plussat: Pool and beach access
Miinukset: Bad wifi
8,8 Erinomainen
Plussat: Property was fine
Miinukset:
6,8 Hyvä
Plussat: staff bar really friendly!!!
Miinukset: it is not friendly Deaf.... asked few times water hot is not work...
Mercado 28 -markkinat ja Dubai Palace Casino sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, express-sisäänkirjautuminen ja ilmaiset sanomalehdet aulassa. Palveluihin kuuluu ilmainen pysäköinti.
Dubai Palace Casino ja Langostan ranta sijaitsevat 10 minuutin ajomatkan päässä. Tortugan ranta sijaitsee 8,8 kilometrin ja La Islan ostoskeskus 13,9 kilometrin päässä tästä rannalla sijaitsevasta lomakeskuksesta. Kaikissa 118 huoneessa on ilmastointi ja huoneiden varusteluun kuuluu taulutelevisio. Jokaisessa huoneessa on parveke. Satelliittikanavat tarjoavat viihdettä. Huoneissa on yksityinen kylpyhuone, ja niiden varusteluun kuuluu suihku, sadesuihku ja ilmaiset hygieniatuotteet. Käytössäsi on ilmainen kiinteä internetyhteys, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti. Nauti auringosta hotellin yksityisellä rannalla. Myös ulkouima-allas kuuluu palveluihin. Tämän lomakeskuksen palveluihin kuuluu muun muassa ilmainen langaton internetyhteys, lastenhoitopalvelu (lisämaksusta) ja kiertoajelu-/lippupalvelu. Tämä lomakeskus tarjoaa asiakkailleen täysihoitohinnat, joihin kuuluvat hotellin ravintoloissa nautitut ateriat ja juomat. Ruokailuista tietyissä ravintoloissa, erikoisillallisista ja -aterioista, tietyistä juomista ja muista palveluista saatetaan periä erillinen maksu. Majoitusliikkeen rannalla sijaitsevan ravintolan, La Palapa, erikoisuuksiin kuuluu kansainvälinen keittiö. Palveluihin kuuluu myös kahvila ja baari. Käytössäsi on rantabaari ja allasbaari. Jos mielesi tekee raikasta juotavaa, kokeile myös palveluihin kuuvaa 2 baaria. Maksullinen aamiainen on tilattavissa päivittäin. Huonehintaan sisältyy: Lomakeskusmaksu: Tässä on mainittu kaikki hotellien meille ilmoittamat maksut. Maksut saattavat kuitenkin muuttua riippuen siitä, kuinka kauan yövyt majoitusliikkeessä, tai valitsemastasi huoneesta. Hotelli veloittaa seuraavat maksut ja vakuudet palvelun toimittamisen, sisään- tai uloskirjautumisen yhteydessä. Aamiainen: noin 150 MXN per henkilö Edellinen luettelo ei ehkä kata kaikkea. Maksut ja vakuudet eivät välttämättä sisällä veroja ja ne saattavat muuttua. Lomakeskusmaksu sisältyy annettuun kokonaishintaan. Vain hotelliin kirjautuneet vieraat saavat oleskella huoneissa. Majoitusliikkeessä on saatavilla yhdistettäviä huoneita, joiden saatavuus on rajoitettua. Ota yhteyttä majoitusliikkeeseen, jos haluat lisätietoja. Yhteystiedot löydät varausvahvistuksestasi.
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-766635.jpg?width=66&height=66&crop=true)
-942224.jpg?width=66&height=66&crop=true)
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Kokonaisarvosana 7,4 Hyvä
Perustuu 1 724 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
Erinomainen
8,0
Plussat: The staff is so friendly . Bartenders really made you feel at home and always keeping your drinks filled . Cleaning staff worked hard at keeping my room clean and always fresh towels . Food staff cleaned your tables off promptly and got you refills . Breakfast was my favorite meal as I am vegetarian. Plenty of fruits and salads thru out the day . Before lunch and dinner hamburgers , hot dogs and French fries were always being enjoyed at the bar . Pool was always clean and lots of fun
OK
5,1
Erinomainen
8,0
Plussat: Quiet location...
OK
5,7
Plussat: 1. Good for tight budget
2. Close to down-town and to main tourist hotels zone
3. Good transportation
4. Variety of activities and local tours
5. Little swimming pool
Erinomainen
8,0
Plussat: Staff was friendly
Hyvä
6,0
Plussat: The hotel is more of a locals hotel. Not much English spoken amongst staff or patrons which gave more of an authentic feel. The restaurant is on the beach over the water. Everything is close with no need to walk far for anything. Good air conditioning in the room with large rooms.
Erinomainen
8,0
Plussat: The pictures were accurate the hotel is Right on the beach. My room was clean with a kitchen and w nice view of the beach and pool. I liked that the only people staying here were Mexican families on Holiday and other Islanders. I like small beach front hotels and that's what I got. Close to down town Cancun. There is a restaurant to the hotel right over the water.
Erinomainen
9,4
Plussat: beach and downtown proximity was great! The room was comfortable and price was right. Thank you for the great service too.
Erinomainen
10,0
Plussat: the ocean view very quite close to many places staff outside office very friendly
-891873.jpg?width=330&height=170&crop=true)
Tiedot
Arvostelut
Kokonaisarvosana 7,4 Hyvä
Perustuu 1 724 arvosteluun
Sijainti
8,4
Palvelu
6,6
Ranta
6,3
Aamiainen
5,8
Ruoka
5,7
Huone
5,3
Internet
1,6
8,0 Erinomainen
Plussat: The staff is so friendly . Bartenders really made you feel at home and always keeping your drinks filled . Cleaning staff worked hard at keeping my room clean and always fresh towels . Food staff cleaned your tables off promptly and got you refills . Breakfast was my favorite meal as I am vegetarian. Plenty of fruits and salads thru out the day . Before lunch and dinner hamburgers , hot dogs and French fries were always being enjoyed at the bar . Pool was always clean and lots of fun
Miinukset: I didn't like leaving and coming home !
5,1 OK
Plussat:
Miinukset: air conditioner of every room are noisy
breakfast not included (extra $8usd)
beach too many algae
Too many boat around the properties.
Far from the activity street
8,0 Erinomainen
Plussat: Quiet location...
Miinukset: Tiki bar was under construction...
5,7 OK
Plussat: 1. Good for tight budget
2. Close to down-town and to main tourist hotels zone
3. Good transportation
4. Variety of activities and local tours
5. Little swimming pool
Miinukset: 1. Small and mostly shaded beach front.
2. Beach is sufficient to bath, but not for swimming and snorkelling
3. Restaurant on the water in front of beach. Obscures the view. Staff running through the beach area back and forth all the day.
4. Buffet type restaurant seems to have very limited choice
5. The weather was not good.
8,0 Erinomainen
Plussat: Staff was friendly
Miinukset: No laundry service
6,0 Hyvä
Plussat: The hotel is more of a locals hotel. Not much English spoken amongst staff or patrons which gave more of an authentic feel. The restaurant is on the beach over the water. Everything is close with no need to walk far for anything. Good air conditioning in the room with large rooms.
Miinukset: Nothing within walking distance outside hotel. Beds are hard and the rooms are old and outdated. The pool is heavily chlorinated to the point you don't want to go under water at all. Food was just ok. Not great but worked.
8,0 Erinomainen
Plussat: The pictures were accurate the hotel is Right on the beach. My room was clean with a kitchen and w nice view of the beach and pool. I liked that the only people staying here were Mexican families on Holiday and other Islanders. I like small beach front hotels and that's what I got. Close to down town Cancun. There is a restaurant to the hotel right over the water.
Miinukset:
9,4 Erinomainen
Plussat: beach and downtown proximity was great! The room was comfortable and price was right. Thank you for the great service too.
Miinukset: I would have really enjoyed having a coffee machine (even a cheap one would be enough) and a microwave. I had to go to the convenience store to make popcorn and heat my leftovers! Also, please please please put WIFI in the rooms and not just the lobby! Thank you.
10,0 Erinomainen
Plussat: the ocean view very quite close to many places staff outside office very friendly
Miinukset: reception staff not very courteous.
Dubai Palace Casino ja Langostan ranta sijaitsevat 10 minuutin ajomatkan päässä. Tortugan ranta sijaitsee 8,8 kilometrin ja La Islan ostoskeskus 13,9 kilometrin päässä tästä rannalla sijaitsevasta lomakeskuksesta. Kaikissa 118 huoneessa on ilmastointi ja huoneiden varusteluun kuuluu taulutelevisio. Jokaisessa huoneessa on parveke. Satelliittikanavat tarjoavat viihdettä. Huoneissa on yksityinen kylpyhuone, ja niiden varusteluun kuuluu suihku, sadesuihku ja ilmaiset hygieniatuotteet. Käytössäsi on ilmainen kiinteä internetyhteys, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti. Nauti auringosta hotellin yksityisellä rannalla. Myös ulkouima-allas kuuluu palveluihin. Tämän lomakeskuksen palveluihin kuuluu muun muassa ilmainen langaton internetyhteys, lastenhoitopalvelu (lisämaksusta) ja kiertoajelu-/lippupalvelu. Tämä lomakeskus tarjoaa asiakkailleen täysihoitohinnat, joihin kuuluvat hotellin ravintoloissa nautitut ateriat ja juomat. Ruokailuista tietyissä ravintoloissa, erikoisillallisista ja -aterioista, tietyistä juomista ja muista palveluista saatetaan periä erillinen maksu. Majoitusliikkeen rannalla sijaitsevan ravintolan, La Palapa, erikoisuuksiin kuuluu kansainvälinen keittiö. Palveluihin kuuluu myös kahvila ja baari. Käytössäsi on rantabaari ja allasbaari. Jos mielesi tekee raikasta juotavaa, kokeile myös palveluihin kuuvaa 2 baaria. Maksullinen aamiainen on tilattavissa päivittäin. Huonehintaan sisältyy: Lomakeskusmaksu: Tässä on mainittu kaikki hotellien meille ilmoittamat maksut. Maksut saattavat kuitenkin muuttua riippuen siitä, kuinka kauan yövyt majoitusliikkeessä, tai valitsemastasi huoneesta. Hotelli veloittaa seuraavat maksut ja vakuudet palvelun toimittamisen, sisään- tai uloskirjautumisen yhteydessä. Aamiainen: noin 150 MXN per henkilö Edellinen luettelo ei ehkä kata kaikkea. Maksut ja vakuudet eivät välttämättä sisällä veroja ja ne saattavat muuttua. Lomakeskusmaksu sisältyy annettuun kokonaishintaan. Vain hotelliin kirjautuneet vieraat saavat oleskella huoneissa. Majoitusliikkeessä on saatavilla yhdistettäviä huoneita, joiden saatavuus on rajoitettua. Ota yhteyttä majoitusliikkeeseen, jos haluat lisätietoja. Yhteystiedot löydät varausvahvistuksestasi.
Kilpikonnaranta ja Langustiranta sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 7,4 Hyvä
Perustuu 1 666 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
8,8
Plussat: Location & Swimming pool is a bonus as it was very hot
OK
4,6
Plussat: The lady behind the desk booked a taxi for us & bottled water was supplied. Air conditioning was ok.
OK
4,2
Plussat: The room didn’t include the breakfast so we chose another option, maybe the rooms need to improve in the spaces
Erinomainen
8,2
Plussat: Excellent value for price. The breakfast was good considering it was included. Jungle garden was well kept and interesting. Location is on bus line for easy access. Air conditioner worked well and kept room cool.
Hyvä
6,3
Plussat: Air conditioning was nice
OK
5,4
Plussat: Only the scenery !
Erinomainen
8,5
Plussat: We have stayed here several times over the last many years. This is small boutique hotel that provides a clean, safe place to stay for a great value. The property has obviously been improved year over year, showing that the management is interested in maintaining a certain level of quality. Wi-Fi, which was previously so poor as to almost be a deal-breaker for business travelers was accessible and consistent this trip. The front desk staff are very friendly and helpful. The will go out of their way to accommodate every request.
Hyvä
7,9
Plussat: My sheets were completely dirty.. very bad if you know what I mean.
Erinomainen
10,0
Plussat: Beautiful setting. Next to the marina, just in between downtown Cancun and hotel zone were the main night life is
Keskinkertainen
2,5
Plussat: Nothing.
Hyvä
7,5
Plussat: Clean, cheap and friendly staff.
Hyvä
7,9
Plussat: Localização
Tiedot
Arvostelut
Kokonaisarvosana 7,4 Hyvä
Perustuu 1 666 arvosteluun
Sijainti
9,0
Palvelu
6,0
Huone
4,5
Puhtaus
3,7
Aamiainen
3,4
Internet
1,8
Sijainti
8,8
Ruoka
7,6
Palvelu
6,0
Mukavuus
4,7
Huone
4,0
Sijainti
9,2
Palvelu
5,6
Mukavuus
4,6
Huone
3,7
Puhtaus
3,2
8,8 Erinomainen
Plussat: Location & Swimming pool is a bonus as it was very hot
Miinukset: Variety at Breakfast can be better selected and have more options.
4,6 OK
Plussat: The lady behind the desk booked a taxi for us & bottled water was supplied. Air conditioning was ok.
Miinukset: The room was VERY damp! No ventilation and not even a fan in the bathroom therefore it felt unsafe/unhealthy to breathe in that the room as it was filled with mildew & the floor was literally wet as steam from the shower had no where to go. No window in the bathroom. Both my partner & i ended up extremely itchy from the linen & the covers were dirty when we entered the room. Bathroom wasnt very clean.. dirt in the sink, taps were all marked & rusted. Mirror in poor condition.
4,2 OK
Plussat: The room didn’t include the breakfast so we chose another option, maybe the rooms need to improve in the spaces
Miinukset: Outside of our room smells like garbage, so it was uncomfortable and the curtains didn’t cover all the window, the cleaning was good
8,2 Erinomainen
Plussat: Excellent value for price. The breakfast was good considering it was included. Jungle garden was well kept and interesting. Location is on bus line for easy access. Air conditioner worked well and kept room cool.
Miinukset: A small refrigerator in room would be nice, not necessary but nice. The breakfast was nice but never changed, maybe offer variety on different days.
6,3 Hyvä
Plussat: Air conditioning was nice
Miinukset: Breakfast was very poor
5,4 OK
Plussat: Only the scenery !
Miinukset: That the doors are side by side and you hear all the noise from when the other people get into their rooms. Plus when you have the sign do not disturb on your door and you get a knock on the door with a lady that unlocks your door, that tells me that they come and into the room when ever they feel like it. My room that I had the first night smelled awful like mould, and since I would lose all my money that I had payed for 9 nights, I asked for a different room, it was some what better, so I stayed, since I wasn’t going to get any money back when I left.
8,5 Erinomainen
Plussat: We have stayed here several times over the last many years. This is small boutique hotel that provides a clean, safe place to stay for a great value. The property has obviously been improved year over year, showing that the management is interested in maintaining a certain level of quality. Wi-Fi, which was previously so poor as to almost be a deal-breaker for business travelers was accessible and consistent this trip. The front desk staff are very friendly and helpful. The will go out of their way to accommodate every request.
Miinukset: The restaurant is convenient, but the food is merely adequate, not outstanding. The service is exceedingly slow, even by Mexican standards and the servers do not always give you the sense that they care. Breakfast is included in the price of the room, but sometimes leaves much to be desired. Depends on the day. The pool is a bit stressed from the volume of divers who are training daily in preparation to go out of the adjacent marina. There are a few nice quiet hours in the afternoons when the divers are out, and then the pool and gardens are glorious. All in all, it's hard to complain at this price.
7,9 Hyvä
Plussat: My sheets were completely dirty.. very bad if you know what I mean.
Miinukset: Location, price, atmosphere
10,0 Erinomainen
Plussat: Beautiful setting. Next to the marina, just in between downtown Cancun and hotel zone were the main night life is
Miinukset:
2,5 Keskinkertainen
Plussat: Nothing.
Miinukset: Swimming pool was dirty. Receptionist didn’t speak english. I payed on booking 2 taxes and they asked one more tax. They closed the water before we checked out. Didn’t give new body gel and shampoo. Breakfast was not good. My blanket was dirty.
7,5 Hyvä
Plussat: Clean, cheap and friendly staff.
Miinukset: Safety deposit box did not work properly in the room. Said there was a Mexican tax to pay on check in which we had never heard of.
7,9 Hyvä
Plussat: Localização
Miinukset: The pillow case was dirty. Its dangerous to use the bathtub
Kilpikonnaranta ja Langustiranta sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Cancún - missä yöpyä?
Heatmaps-palvelumme avulla löydät täydellisen paikan missä yöpyä kohteessa Cancún. Näytämme kuinka lähellä hotellit sijaitsevat suhteessa suosituimpiin nähtävyyksiin