Nestled on the beach, this Hotel Zone resort is 0.1 mi (0.1 km) from Delphinus Dreams and 2.5 mi (4 km) from La Isla Shopping Mall. Caracol Beach and Gaviota Azul Beach are also within 5 minutes.
Siirry pääsisältöön
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Parhaat hotellit - Cancún lähellä Playa Caracol
Kokonaisarvosana 9,3 Erinomainen
Perustuu 5 748 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perheet
- Pariskunnat
Erinomainen
9,4
Plussat: North beach and Pool, Great Food (sometimes was cold but good taste), Spa.
Erinomainen
8,2
Plussat: Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint.
The friendliness of the staff is what we enjoyed the most. They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The hospitality is top-notch.
The sugar sand beaches at Ziva are really nice. Both are protected so the crystal clear waters are calm and refreshing. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile.
Our 6 yr old can't stop talking about The Kids Club. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Total winner in that regard.
We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. We had a blast dancing all night long.
Erinomainen
10,0
Plussat: The staff, property, services, and landscape are amazing
Erinomainen
10,0
Plussat: Staff were all very helpful. Many different food choices. Room in the turquoise tower was the nicest out family had ever seen. Pool and beach area just perfect! Would recommend to anyone traveling to Cancun.
Erinomainen
9,1
Plussat: Great experience and facilities. Awesome pools as well as recreational areas including the beach. Loved that they had kayak and paddleboarding for free.
Tiedot
Arvostelut
Kokonaisarvosana 9,3 Erinomainen
Perustuu 5 748 arvosteluun
Sijainti
9,4
Hyvinvointialue
9,1
Tunnelma
9,1
Palvelut
9,0
Internet
9,0
Palvelu
8,9
Huone
8,8
Aamiainen
8,1
Sijainti
9,3
Palvelut
9,0
Palvelu
9,0
Tunnelma
8,8
Huone
8,5
Ruoka
8,0
Ranta
9,3
Sijainti
9,3
Palvelut
9,1
Hyvinvointialue
9,0
Palvelu
8,8
Uima-allas
8,8
Tunnelma
8,8
Huone
8,6
Vastinetta rahalle
7,9
Mukavuus
7,8
9,4 Erinomainen
Plussat: North beach and Pool, Great Food (sometimes was cold but good taste), Spa.
Miinukset: Intermitent Wifi and Cable TV, extra charges for additional person.
8,2 Erinomainen
Plussat: Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint.
The friendliness of the staff is what we enjoyed the most. They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The hospitality is top-notch.
The sugar sand beaches at Ziva are really nice. Both are protected so the crystal clear waters are calm and refreshing. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile.
Our 6 yr old can't stop talking about The Kids Club. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Total winner in that regard.
We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. We had a blast dancing all night long.
Miinukset: There were some things that we wished were better.
We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy.
And speaking of the food, it was spotty at best. Other than the fare that was offered on Mexico night, it was kinda disappointing. We weren't expecting a gourmet experience, but we thought it would be better than it was.
The pool areas seemed a little bi-polar. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. We thought that a little more balance would have been nice.
I was charged and international transaction fee by the resort. When I first questioned what this charge was, they told me that it was from my bank. But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. I will be calling them this afternoon to address this. Overall it was a great weekend.
10,0 Erinomainen
Plussat: The staff, property, services, and landscape are amazing
Miinukset:
10,0 Erinomainen
Plussat: Staff were all very helpful. Many different food choices. Room in the turquoise tower was the nicest out family had ever seen. Pool and beach area just perfect! Would recommend to anyone traveling to Cancun.
Miinukset:
9,1 Erinomainen
Plussat: Great experience and facilities. Awesome pools as well as recreational areas including the beach. Loved that they had kayak and paddleboarding for free.
Miinukset: The food wasn't great, it could have been better. The service at the restaurants wasn't great, you had to be asking multiple times for stuff.
La Islan ostoskeskus ja Delphinus Dreams sijaitsevat 10 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, kuivapesulapalvelu ja ympäri vuorokauden auki oleva vastaanotto.
Nestled on a white sand beach, Le Blanc Spa Resort is an award-winning adults-only resort that offers lavish accommodations and multiple pools. It boasts 260 spacious luxury guest rooms. Each room features flat-screen TVs, minibars, coffee facilities, iPod docs, in-room safes, as well as free internet access. Guest rooms also fitted with climate control devices, and many offer balconies with scenic views of the ocean. Five restaurants and two bars provide a variety of on-site dining options for visitors. Guests can indulge in a French-inspired dining experience at LUMIERE, enjoy some Italian cuisine at BLANCITALIA, or take a culinary tour through the orient at BLANCASIA. The dining experience also includes breakfast and lunch buffet options, accompanied by views of the ocean. Beach side activities at the resort include snorkeling, swimming with dolphins, and jet boat rides. Le Blanc Spa Resort also provides tour packages to archeological Mayan sites. At night, the resort offers different entertainment options, including a casino night, magic shows, circus performances, and a tango night. The onsite spa boasts multiple treatment rooms, including options for couples, as well as saunas, hydrotherapy facilities, and Thai massages. Pilates and yoga classes are also available. Situated minutes from downtown Cancun and only a 30-minute drive from Cancun international airport, Le Blanc Spa Resort provides easy access to many of the local attractions. It is within a 15-minute walk from multiple beaches, including Forum, Chac Mool, and Gaviota Azul Beach. It is also less than a half-hour's walk to the Tequila Museum, Plaza Caracol Mall, and La Isla Shopping Mall.
Kokonaisarvosana 9,3 Erinomainen
Perustuu 1 125 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunnat
Erinomainen
9,4
Plussat: The food and service
Erinomainen
9,4
Plussat: Unparalleled experience. The food is good, the facilities are well maintained and the amenities are fantastic
Erinomainen
9,1
Plussat: Everything
Erinomainen
9,1
Plussat: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.
Tiedot
Arvostelut
Kokonaisarvosana 9,3 Erinomainen
Perustuu 1 125 arvosteluun
Palvelu
9,3
Hyvinvointialue
9,2
Sijainti
9,0
Aamiainen
8,9
Tunnelma
8,8
Ruoka
8,8
Palvelut
8,4
Huone
8,4
Palvelu
9,4
Sijainti
9,2
Uima-allas
9,1
Hyvinvointialue
9,0
Ruoka
8,9
Palvelut
8,6
Tunnelma
8,3
Huone
7,8
Vastinetta rahalle
6,8
9,4 Erinomainen
Plussat: The food and service
Miinukset: Was booked as ocean front. Gave me the partial ocean view. Otherwise not one bad thing to say
9,4 Erinomainen
Plussat: Unparalleled experience. The food is good, the facilities are well maintained and the amenities are fantastic
Miinukset: This is the second time I've been- it was much more crowded this visit I guess it's a popular time to come but I felt a slight decline in service. Everyone is exceptionally friendly but a few requests were missed- still the service is far superior here compared to anywhere else
9,1 Erinomainen
Plussat: Everything
Miinukset: That even though I received a confirmation email from kayak that my reservation was nowhere in their system. Makes me not want to use kayak anymore. I was upset by it.
9,1 Erinomainen
Plussat: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.
Miinukset: Our suite was great, with big sliding doors opening to the beach and ocean. The only thing disappointing, was that it didn’t include a balcony to sit and relax with a drink at the end of the day. This was an architectural mistake. Also, the hotels surrounding Le Blanc are not as high-end as those surrounding our previous hotel, the JW Marriott. Not a big deal, but noticeable when going for a walk on the beach.
Nestled on a white sand beach, Le Blanc Spa Resort is an award-winning adults-only resort that offers lavish accommodations and multiple pools. It boasts 260 spacious luxury guest rooms. Each room features flat-screen TVs, minibars, coffee facilities, iPod docs, in-room safes, as well as free internet access. Guest rooms also fitted with climate control devices, and many offer balconies with scenic views of the ocean. Five restaurants and two bars provide a variety of on-site dining options for visitors. Guests can indulge in a French-inspired dining experience at LUMIERE, enjoy some Italian cuisine at BLANCITALIA, or take a culinary tour through the orient at BLANCASIA. The dining experience also includes breakfast and lunch buffet options, accompanied by views of the ocean. Beach side activities at the resort include snorkeling, swimming with dolphins, and jet boat rides. Le Blanc Spa Resort also provides tour packages to archeological Mayan sites. At night, the resort offers different entertainment options, including a casino night, magic shows, circus performances, and a tango night. The onsite spa boasts multiple treatment rooms, including options for couples, as well as saunas, hydrotherapy facilities, and Thai massages. Pilates and yoga classes are also available. Situated minutes from downtown Cancun and only a 30-minute drive from Cancun international airport, Le Blanc Spa Resort provides easy access to many of the local attractions. It is within a 15-minute walk from multiple beaches, including Forum, Chac Mool, and Gaviota Azul Beach. It is also less than a half-hour's walk to the Tequila Museum, Plaza Caracol Mall, and La Isla Shopping Mall.
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on limusiinipalvelu, tietokonepiste ja express-sisäänkirjautuminen. Tämä lomakeskus tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
-image.jpg?width=66&height=66&crop=true)
-image.jpg?width=66&height=66&crop=true)
-image.jpg?width=66&height=66&crop=true)
-image.jpg?width=66&height=66&crop=true)
Kokonaisarvosana 9,2 Erinomainen
Perustuu 3 523 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunnat
- Perheet
Erinomainen
10,0
Plussat: Everything was amazing. All inclusive is best.
Hyvä
7,7
Plussat: The capitan Rigoberto from the Krystal was excellent very polite. Explain everything of the menu. Gave us seats.
Erinomainen
10,0
Plussat: Nearly everything was absolutely amazing. Having room service and access to Riu cancun was also a huge plus.
Erinomainen
9,4
Plussat: The resort and staff were awesome! They keep every inch of the resort spotless! Also, the location is great. Everyone there goes above and beyond to make your stay great.
Erinomainen
10,0
Plussat: The staff was amazing. When I first walked in I felt like royalty until the time I left. Attentive,friendly and very professional. Loved the face they replenished the mini bar in the room daily and if you run out call them and they will replenish your alcohol and drinks in no time. I can't wait to visit Again!
Erinomainen
8,2
Plussat: Friendliest staff I ever encountered.
Erinomainen
10,0
Plussat: clean rooms curteous staff
Erinomainen
10,0
Plussat: great hotel,staff all very friendly.hotel is kept immaculate as are the rooms.good plus is the hotel is now adults only.Evening buffet restaurant is superb so much choice and good quality,steak and lobster anyone?AB in the bar is superb like a one man whirlwind couldn't finish a drink without another one being served.
Erinomainen
10,0
Plussat: Everything. From the room to the facilities. The people were so helpful and friendly!
OK
5,3
Plussat: Right next to the beach
Erinomainen
10,0
Plussat: Large spaces, good entertainment crews, louis was very entertaining and helpful at the pool activities, awesome and healthy food, courteous staff, the Roberto buffet has a very unique menu options, prime location- walking distance to all the central area. Spectacular exterior patio.
-image.jpg?width=330&height=170&crop=true)
Tiedot
Arvostelut
Kokonaisarvosana 9,2 Erinomainen
Perustuu 3 523 arvosteluun
Sijainti
9,3
Palvelu
9,0
Aamiainen
8,7
Palvelut
7,7
Puhtaus
7,7
Huone
7,2
Internet
6,8
Hyvinvointialue
5,7
Mukavuus
4,6
Sijainti
9,5
Ranta
9,1
Palvelu
9,1
Ruoka
8,8
Aamiainen
8,5
Puhtaus
7,8
Huone
7,5
Hyvinvointialue
5,8
Mukavuus
4,8
Huone
6,4
10,0 Erinomainen
Plussat: Everything was amazing. All inclusive is best.
Miinukset: Hard to find anything that was bad. Would do it again.
7,7 Hyvä
Plussat: The capitan Rigoberto from the Krystal was excellent very polite. Explain everything of the menu. Gave us seats.
Miinukset: When we arrived to the hotel, the people in the frontdesk couldnt find the reservation of Kayak and tell me that they never had a reservation of this company before. I had to wait for 2 hours before they could assign me a room. I made a second reservation for one more night and they made me go to the desk 3 more times. The person in charge was Daniel the second day .
10,0 Erinomainen
Plussat: Nearly everything was absolutely amazing. Having room service and access to Riu cancun was also a huge plus.
Miinukset: The gym didnt have AC sometimes.
9,4 Erinomainen
Plussat: The resort and staff were awesome! They keep every inch of the resort spotless! Also, the location is great. Everyone there goes above and beyond to make your stay great.
Miinukset: This was our first resort experience so wasn’t sure what to expect. Although the overall experience was great we were a little disappointed in the food, drinks and entertainment at the resort. We found them to be mediocre but not bad enough to where we wouldn’t go back.
10,0 Erinomainen
Plussat: The staff was amazing. When I first walked in I felt like royalty until the time I left. Attentive,friendly and very professional. Loved the face they replenished the mini bar in the room daily and if you run out call them and they will replenish your alcohol and drinks in no time. I can't wait to visit Again!
Miinukset: The room had a musty odor which after the second day I got used to.
8,2 Erinomainen
Plussat: Friendliest staff I ever encountered.
Miinukset:
10,0 Erinomainen
Plussat: clean rooms curteous staff
Miinukset: the rain
10,0 Erinomainen
Plussat: great hotel,staff all very friendly.hotel is kept immaculate as are the rooms.good plus is the hotel is now adults only.Evening buffet restaurant is superb so much choice and good quality,steak and lobster anyone?AB in the bar is superb like a one man whirlwind couldn't finish a drink without another one being served.
Miinukset:
10,0 Erinomainen
Plussat: Everything. From the room to the facilities. The people were so helpful and friendly!
Miinukset: Nothing. Everything was great!
5,3 OK
Plussat: Right next to the beach
Miinukset: Food was not good and they used cheap alcohol and didn't know how to make drinks correctly. On top of that service was bad and facilities are run down. Right when I checked in they gave us a room that was already occupied. It was so embarrassing walking in on someone else.. my friends AC didn't work well. The gym was old. They Japanese restaurant served cheap sake from Shanghai! Who drinks sake from Shanghai and not Japan!? Would never return or recommend.
10,0 Erinomainen
Plussat: Large spaces, good entertainment crews, louis was very entertaining and helpful at the pool activities, awesome and healthy food, courteous staff, the Roberto buffet has a very unique menu options, prime location- walking distance to all the central area. Spectacular exterior patio.
Miinukset: The gym and pool closes too early (6pm and 8pm), gym is too small and not enough equipment, the 24 hour lounge doesn’t have ventilation and it smells bad all the time,
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on limusiinipalvelu, tietokonepiste ja express-sisäänkirjautuminen. Tämä lomakeskus tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
La Islan ostoskeskus sijaitsee 2 minuutin ajomatkan päässä ja El Reyn rauniot 10 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, ympäri vuorokauden auki oleva business center ja limusiinipalvelu. Tämä lomakeskus tarjoaa liikeasiakkailleen 3 kokoushuonetta. Käytössäsi on maksulliset lentokenttäkuljetukset (menopaluu) (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-palvelu kuuluu myös palveluihin.
Kokonaisarvosana 9,1 Erinomainen
Perustuu 3 244 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunnat
- Perheet
Erinomainen
10,0
Plussat: Everything is perfect!!
Erinomainen
10,0
Plussat: Staff was always friendly and very attentive. Beautiful resort.
Erinomainen
10,0
Plussat: The staff was amazing, very welcoming and surprised us with cute things sent to the room to celebrate a birthday. Very impressed with the cleanliness and amenities of this hotel.
Erinomainen
8,8
Plussat: We liked a good food and service was excellent
Erinomainen
10,0
Plussat: Awesome service! Very clean beach! Super good food! Great rooms! Loved the "adult only" part! Overall perfect vacation!!
Erinomainen
9,7
Plussat: the massages at the spa were incredible!!
Hyvä
6,8
Plussat: Room was clean. Staff were friendly and helpful.
Erinomainen
10,0
Plussat: Beautiful poolside view of the beach
Comfortable room with amazing view of pool and beach
Friendly staff!
Erinomainen
10,0
Plussat: Can't say enough good things about our stay at Hyatt Zilara. From the moment we stepped foot from our airport transfer, every single staff member that we interacted with throughout our stay was completely warm, courteous helpful, and just extremely nice. I concluded that the reason the property is prettier than neighboring resorts has to be due to the fact that there was always a small number of staff maintaining a meticulous level of cleanliness and presentation. The open air concept of the hotel is neat and helps to provide that tropical feel. As an all inclusive, adults only resort, food and drinks were also amazing...not to mention that they have all of the popular premium liquors (Grey Goose, Capt Morgan, Crown Royal etc). Finally, it's even prettier than the photos that you'll find on the web!
Erinomainen
10,0
Plussat: Best on the strip
Erinomainen
10,0
Plussat: everything was perfect, this hotel didn't miss a thing. Every detail was attended to. What a great stay!
Hyvä
7,7
Plussat: Nice food and stuff.
Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 3 244 arvosteluun
Sijainti
9,3
Aamiainen
9,3
Palvelu
9,0
Palvelut
8,5
Hyvinvointialue
8,4
Ruoka
8,3
Tunnelma
8,2
Huone
8,2
Juomat
7,8
Internet
5,2
Aamiainen
9,4
Sijainti
9,4
Palvelu
8,9
Hyvinvointialue
8,4
Ruoka
8,4
Palvelut
8,3
Uima-allas
8,1
Huone
8,0
Sijainti
9,3
Ranta
9,2
Palvelu
8,8
Huone
7,8
Tunnelma
7,8
10,0 Erinomainen
Plussat: Everything is perfect!!
Miinukset:
10,0 Erinomainen
Plussat: Staff was always friendly and very attentive. Beautiful resort.
Miinukset:
10,0 Erinomainen
Plussat: The staff was amazing, very welcoming and surprised us with cute things sent to the room to celebrate a birthday. Very impressed with the cleanliness and amenities of this hotel.
Miinukset: Food at the pelicanos could be better, very fried and bar like good options. Would like to see a smoothie bar or fresh juice area.
8,8 Erinomainen
Plussat: We liked a good food and service was excellent
Miinukset: There was no night bar and nothing to do after 9pm.
A small selection of restaurants for dinner
10,0 Erinomainen
Plussat: Awesome service! Very clean beach! Super good food! Great rooms! Loved the "adult only" part! Overall perfect vacation!!
Miinukset: There is nothing we didn't like!
9,7 Erinomainen
Plussat: the massages at the spa were incredible!!
Miinukset:
6,8 Hyvä
Plussat: Room was clean. Staff were friendly and helpful.
Miinukset: Food is just okay. Not sure if it's because it wasn't peak season by then.
10,0 Erinomainen
Plussat: Beautiful poolside view of the beach
Comfortable room with amazing view of pool and beach
Friendly staff!
Miinukset: Great food if you are a seafood lover. If not, you may not like the other options available. Spice needs to add tostadas to their breakfast menu!
10,0 Erinomainen
Plussat: Can't say enough good things about our stay at Hyatt Zilara. From the moment we stepped foot from our airport transfer, every single staff member that we interacted with throughout our stay was completely warm, courteous helpful, and just extremely nice. I concluded that the reason the property is prettier than neighboring resorts has to be due to the fact that there was always a small number of staff maintaining a meticulous level of cleanliness and presentation. The open air concept of the hotel is neat and helps to provide that tropical feel. As an all inclusive, adults only resort, food and drinks were also amazing...not to mention that they have all of the popular premium liquors (Grey Goose, Capt Morgan, Crown Royal etc). Finally, it's even prettier than the photos that you'll find on the web!
Miinukset:
10,0 Erinomainen
Plussat: Best on the strip
Miinukset:
10,0 Erinomainen
Plussat: everything was perfect, this hotel didn't miss a thing. Every detail was attended to. What a great stay!
Miinukset:
7,7 Hyvä
Plussat: Nice food and stuff.
Miinukset: Room with two separate beds. Uncomfortable
La Islan ostoskeskus sijaitsee 2 minuutin ajomatkan päässä ja El Reyn rauniot 10 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, ympäri vuorokauden auki oleva business center ja limusiinipalvelu. Tämä lomakeskus tarjoaa liikeasiakkailleen 3 kokoushuonetta. Käytössäsi on maksulliset lentokenttäkuljetukset (menopaluu) (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-palvelu kuuluu myös palveluihin.
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Käytössäsi on maksullinen kuljetuspalvelu hotellista lentokentälle (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-palvelu kuuluu myös palveluihin.
Kokonaisarvosana 9,1 Erinomainen
Perustuu 3 036 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perheet
- Pariskunnat
Keskiverto
2,0
Plussat: I like the facility
Erinomainen
8,0
Erinomainen
8,8
Plussat: The staff was excellent, very attentive and helpful and mostly bilingual. We were there in March and the weather was great, but the beach is shaded fairly early in the afternoon. We had to keep moving around the pool to stay in the sun. Luckily the resort was not full so it was not a problem.
We did not eat at the buffets, but ordered off the menu and the food was very good.
Erinomainen
8,0
Plussat: Great beach although it gets shade starting at 3:00 pm. Friendly staff. Basilic restaurant amazing. Tea bags and coffee in the room are charged as if they were minibar items. You have to pay to use the gym and the spa, even if the room I stayed in cost me US$500 a night!
Erinomainen
8,5
Plussat: Location of hotel near town, Beauty of Hotel and grounds, cleanliness and maintenance of facilities
Erinomainen
10,0
Plussat: High quality luxury hotel with compact layout. Pools and beach about a minute walking from the main lobby area. Beach has little surf and is very swim-able. Bars and restaurants were all high quality and reasonably cheap. I took a mini suite which has a seating area between the sleeping area and the balcony. Perfect for lounging in the afternoon. Plenty of bars, restaurants and nightclubs with 5 minutes walk if you want to experience something outside the hotel.
Erinomainen
10,0
Plussat: Everything about the experience was amazing. Pretty clear to me now why it's a 5 star rated hotel.
Erinomainen
10,0
Plussat: When you stay here you know why it's called the "Grand" Fiesta Americana Coral Beach... It's GRAND! This was our fourth time in Cancun, and second time at this hotel. Service, cleanliness, location - water and land, comfort, style and elegance, and food are the best!
Erinomainen
10,0
Plussat: The resort was clean, our room was spacious, the beach was beautiful and the food was delicious. We cannot wait for another visit.
Erinomainen
10,0
Plussat: Everything about it was exquisite!! I took my husband for his 40th bday. The service was perfect all around. People are so kind and accommodating. The ocean was gorgeous...relaxing, perfection all around!!
Erinomainen
9,4
Plussat: The location of the resort was perfect. Very close to the shopping, supermarkets, restaurants, ferry to Isla Mujeres. The beach on the resort was also very beautiful. The resort itself was also incredibly nice. The staff was friendly and very helpful. I would definitely go back to this resort.
Erinomainen
10,0
Plussat: We stayed for a 10 year anniversary trip. It was a classy resort that we loved because it catered to a different style than the stereotypical spring break type resorts. Rooms, restaurants, pool, beach, all very spacious and stylish.
Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 3 036 arvosteluun
Hyvinvointialue
9,5
Sijainti
9,4
Uima-allas
9,3
Ranta
9,3
Palvelu
9,0
Juomat
8,9
Palvelut
8,8
Aamiainen
8,7
Puhtaus
8,6
Huone
8,4
Mukavuus
7,8
Vastinetta rahalle
5,5
Internet
4,3
Hyvinvointialue
9,5
Ranta
9,4
Uima-allas
9,3
Sijainti
9,3
Palvelu
9,0
Aamiainen
8,7
Palvelut
8,6
Huone
8,0
Mukavuus
7,9
Vastinetta rahalle
5,6
Internet
3,1
Sijainti
9,6
Ranta
9,4
Hyvinvointialue
9,3
Palvelu
8,9
Palvelut
8,7
Huone
8,2
Mukavuus
8,1
Vastinetta rahalle
5,1
2,0 Keskiverto
Plussat: I like the facility
Miinukset: I didn't like the staff! I had paid for my stay through kayak arrived at the hotel late and staff didnt let me check in
8,0 Erinomainen
Plussat:
Miinukset: No shuttle service
8,8 Erinomainen
Plussat: The staff was excellent, very attentive and helpful and mostly bilingual. We were there in March and the weather was great, but the beach is shaded fairly early in the afternoon. We had to keep moving around the pool to stay in the sun. Luckily the resort was not full so it was not a problem.
We did not eat at the buffets, but ordered off the menu and the food was very good.
Miinukset:
8,0 Erinomainen
Plussat: Great beach although it gets shade starting at 3:00 pm. Friendly staff. Basilic restaurant amazing. Tea bags and coffee in the room are charged as if they were minibar items. You have to pay to use the gym and the spa, even if the room I stayed in cost me US$500 a night!
Miinukset:
8,5 Erinomainen
Plussat: Location of hotel near town, Beauty of Hotel and grounds, cleanliness and maintenance of facilities
Miinukset: 1) Beach location was not the best. During February, the hotel itself blocked sun from pool and beach from around 8am to 11am and then again from around 4pm to 6pm. Beach and Pool in shadow of hotel.
2) Too many kids for what wants to be a luxurious hotel.
3) Make sure you use the room sign to declare you want privacy. Maids came in every day while we were sleeping or dressing despite our shouting - please don't come in now.
10,0 Erinomainen
Plussat: High quality luxury hotel with compact layout. Pools and beach about a minute walking from the main lobby area. Beach has little surf and is very swim-able. Bars and restaurants were all high quality and reasonably cheap. I took a mini suite which has a seating area between the sleeping area and the balcony. Perfect for lounging in the afternoon. Plenty of bars, restaurants and nightclubs with 5 minutes walk if you want to experience something outside the hotel.
Miinukset: Really nothing.
10,0 Erinomainen
Plussat: Everything about the experience was amazing. Pretty clear to me now why it's a 5 star rated hotel.
Miinukset: N / A
10,0 Erinomainen
Plussat: When you stay here you know why it's called the "Grand" Fiesta Americana Coral Beach... It's GRAND! This was our fourth time in Cancun, and second time at this hotel. Service, cleanliness, location - water and land, comfort, style and elegance, and food are the best!
Miinukset: The price is more than a lot of hotels in Cancun, and it's not All Inclusive So you'll pay for food and drink, but it's worth it!
10,0 Erinomainen
Plussat: The resort was clean, our room was spacious, the beach was beautiful and the food was delicious. We cannot wait for another visit.
Miinukset:
10,0 Erinomainen
Plussat: Everything about it was exquisite!! I took my husband for his 40th bday. The service was perfect all around. People are so kind and accommodating. The ocean was gorgeous...relaxing, perfection all around!!
Miinukset: Nothing!!
9,4 Erinomainen
Plussat: The location of the resort was perfect. Very close to the shopping, supermarkets, restaurants, ferry to Isla Mujeres. The beach on the resort was also very beautiful. The resort itself was also incredibly nice. The staff was friendly and very helpful. I would definitely go back to this resort.
Miinukset: We had dinner at the Mexican restaurant in the resort one night; which is a buffet as opposed to a la carte ordering. The dinner was very expensive and "included drinks," however the available drink selection was limited to cheap options that I wouldn't order normally. We also ate dinner a little on the later side and it appeared that the food in the buffet was sitting around for a while before we showed up to eat. All in all, I recommend eating outside of the resort. You will get better food at lower prices.
10,0 Erinomainen
Plussat: We stayed for a 10 year anniversary trip. It was a classy resort that we loved because it catered to a different style than the stereotypical spring break type resorts. Rooms, restaurants, pool, beach, all very spacious and stylish.
Miinukset:
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Käytössäsi on maksullinen kuljetuspalvelu hotellista lentokentälle (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-palvelu kuuluu myös palveluihin.
La Islan ostoskeskus ja Cancún Golf Club at Pok Ta Pok sijaitsevat 10 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesulapalvelu. Palveluihin kuuluu ilmainen valet-palvelu.
Kokonaisarvosana 9,0 Erinomainen
Perustuu 1 169 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunnat
- Perheet
- Yksin matkustavat
Erinomainen
9,0
Plussat: The staff was very helpful, even though I had problems expressing what I wanted.
Erinomainen
9,6
Plussat: The hotel is older and I believe one of the first hotels built in the area, but it is still a beautiful hotel. The room I stayed in was wonderful - travertine stone on the floors and in the bathroom. Loved the shower. The colors were earth tones, which have always been my favorites, and the bed was very comfortable.
Everyone I encountered as far as staff were friendly and very efficient. I asked for more towels before leaving for a meeting one day and upon my return several fresh clean ones had been put in my room.
The price was also very reasonable. Overall I would rate my experience and the hotel a 9.5. The only suggestion I would have would be for the owners. They should put a new coat of paint on the outside of the building, which would be one of the least expensive things they could do, and it would brighten everything up. I believe they had recently done so to the interiors.
It's not a party hotel, and there are many of those in Cancun that have hip hop or house music banging all day and night. It's a place you can go and have a very relaxing time. Most of the guests were Mexican nationals, many with their families. I had a very nice time and would recommend the hotel to anyone.
Erinomainen
10,0
Plussat: The friendly staff and comfort of resort. Felt completely rested and relaxed. Javier pool/beach concierge was very helpful and make sure the beach is clean and safe. Humberto hotel concierge very friendly helpful and does not try to talk you into stuff you don’t want to do. Gladys is the most friendly beach club server and the others are good too. I will return there again and again.
Erinomainen
8,2
Plussat: Nothing to distinguish this beachfront hotel. They are competent, tic all the boxes for amenities. But cold, soulless.
Erinomainen
10,0
Plussat: Waterfront well maintained hotel.
Ocean view rooms are great
Pool is really satisfying.
Beach is clean
Staff is really great
Hyvä
7,4
OK
5,1
Plussat: The beach front
Tiedot
Arvostelut
Kokonaisarvosana 9,0 Erinomainen
Perustuu 1 169 arvosteluun
Ranta
9,3
Sijainti
9,3
Juomat
9,1
Tunnelma
8,6
Palvelu
8,6
Aamiainen
8,0
Ruoka
7,9
Mukavuus
7,5
Huone
7,4
Hyvinvointialue
5,9
Internet
5,6
Vastinetta rahalle
5,3
Sijainti
9,3
Ranta
9,2
Palvelu
8,5
Aamiainen
8,1
Tunnelma
7,9
Mukavuus
7,6
Palvelut
7,6
Huone
7,1
Vastinetta rahalle
5,8
Ranta
9,4
Sijainti
9,1
Palvelu
8,6
Uima-allas
8,3
Aamiainen
8,0
Palvelut
7,5
Mukavuus
7,2
Huone
6,5
Vastinetta rahalle
5,3
Huone
6,9
9,0 Erinomainen
Plussat: The staff was very helpful, even though I had problems expressing what I wanted.
Miinukset: Must have been a leak in the shower above my floor, because the ceiling caved in on the last day there...
9,6 Erinomainen
Plussat: The hotel is older and I believe one of the first hotels built in the area, but it is still a beautiful hotel. The room I stayed in was wonderful - travertine stone on the floors and in the bathroom. Loved the shower. The colors were earth tones, which have always been my favorites, and the bed was very comfortable.
Everyone I encountered as far as staff were friendly and very efficient. I asked for more towels before leaving for a meeting one day and upon my return several fresh clean ones had been put in my room.
The price was also very reasonable. Overall I would rate my experience and the hotel a 9.5. The only suggestion I would have would be for the owners. They should put a new coat of paint on the outside of the building, which would be one of the least expensive things they could do, and it would brighten everything up. I believe they had recently done so to the interiors.
It's not a party hotel, and there are many of those in Cancun that have hip hop or house music banging all day and night. It's a place you can go and have a very relaxing time. Most of the guests were Mexican nationals, many with their families. I had a very nice time and would recommend the hotel to anyone.
Miinukset:
10,0 Erinomainen
Plussat: The friendly staff and comfort of resort. Felt completely rested and relaxed. Javier pool/beach concierge was very helpful and make sure the beach is clean and safe. Humberto hotel concierge very friendly helpful and does not try to talk you into stuff you don’t want to do. Gladys is the most friendly beach club server and the others are good too. I will return there again and again.
Miinukset: The birds who fly in in the morning to steal my breakfast at the morning buffet.
8,2 Erinomainen
Plussat: Nothing to distinguish this beachfront hotel. They are competent, tic all the boxes for amenities. But cold, soulless.
Miinukset:
10,0 Erinomainen
Plussat: Waterfront well maintained hotel.
Ocean view rooms are great
Pool is really satisfying.
Beach is clean
Staff is really great
Miinukset: No airport transfer was a disappointment,
But i believe very limited hotels is providing that service in Cancun. It would be really nice to have it even with a fee...
7,4 Hyvä
Plussat:
Miinukset: Security would randomly ask you what your room number was as If you couldnt be staying there, as If we were intruders, they only kept asking us as if we were lying; honestly I felt like it was because we were black. And because of that I would never stay there again. The food wasnt that good as well.
5,1 OK
Plussat: The beach front
Miinukset: The good was terrible. They gave me the wrong room. They tried to fix it but wasn't what I paid for. I will not ever stay there again. And I will make sure to tell my friends as well about the experience. I paid a lot for a room that was overlooking a few buildings and a small sliver of ocean. Not what I paid for!!
La Islan ostoskeskus ja Cancún Golf Club at Pok Ta Pok sijaitsevat 10 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesulapalvelu. Palveluihin kuuluu ilmainen valet-palvelu.
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on limusiinipalvelu, tietokonepiste ja express-sisäänkirjautuminen. Tämä lomakeskus tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,8 Erinomainen
Perustuu 4 458 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunnat
- Perheet
Erinomainen
10,0
Plussat: The location . The pools and the staff was friendly.
Erinomainen
10,0
Plussat: Great service, staff is on too if their game and trained well. Amenities were great and a lot of different food and drink options available. Cleanliness was top notch.
OK
4,0
Plussat: The staff!! They were outstanding!
Erinomainen
9,0
Plussat: Great location... close to bars and shops Friendly staff
Erinomainen
9,0
Plussat: The many pools and location of the resort
Erinomainen
9,0
Plussat: The outstanding, friendly staff and the location.
Erinomainen
8,0
Plussat: Balcony with ocean view
Erinomainen
10,0
Plussat: Location view shows food
Erinomainen
10,0
Plussat: Staff were very friendly, they go out of their way to make you happy! Resort was very clean. Hotel was sold out during my stay and it was easy to find lounge chairs on both the beach and pool areas as long as you got there before 10am.
Huono
1,0
Plussat: Location & ambiance.
Erinomainen
8,0
Plussat: Very convenient, very clean, very good staff.
Erinomainen
9,0
Plussat: Food is better than expected, I found out that Mexicans are nice peopple, and the hotel has a convenient location... We had a grate time so far.
Tiedot
Arvostelut
Kokonaisarvosana 8,8 Erinomainen
Perustuu 4 458 arvosteluun
Sijainti
9,1
Aamiainen
8,4
Palvelu
8,1
Huone
6,4
Internet
6,1
Hyvinvointialue
5,2
Mukavuus
4,5
Sijainti
9,2
Ranta
8,4
Palvelu
8,3
Uima-allas
7,8
Puhtaus
6,3
Huone
6,1
Mukavuus
4,7
Sijainti
9,3
Vastinetta rahalle
7,8
Uima-allas
7,4
Palvelu
7,2
Puhtaus
6,1
Huone
5,2
10,0 Erinomainen
Plussat: The location . The pools and the staff was friendly.
Miinukset: The pools close too early at 7 pm. The room smelled like sewer. The water stunk. The water in the room stunk. Our clothes and suitcases smelled like it when we got back. The food wasnt as good as it used to be. We were there 15 years ago. Not the same
10,0 Erinomainen
Plussat: Great service, staff is on too if their game and trained well. Amenities were great and a lot of different food and drink options available. Cleanliness was top notch.
Miinukset: Pool hours are only until 7pm, which was a huge bummer. Pool is a main attraction and they should extend the hours till 10pm. Daily Stage performance at LA Fiesta should be made more creative. People were not really enjoying it, and neither did I.
4,0 OK
Plussat: The staff!! They were outstanding!
Miinukset: How early the pools close. The temp of the pools was too warm. The lack of beer choices.
9,0 Erinomainen
Plussat: Great location... close to bars and shops Friendly staff
Miinukset: More entertainment at night for guests
9,0 Erinomainen
Plussat: The many pools and location of the resort
Miinukset: It didnt offer room service, and really didnt have a place to get activity stuff.
9,0 Erinomainen
Plussat: The outstanding, friendly staff and the location.
Miinukset: The shower design - created a flood in the bathroom each time. The loudness and over drinking of some of patrons. People yelling at 4am up and down the halls.
8,0 Erinomainen
Plussat: Balcony with ocean view
Miinukset: the pools closed at 7:00 pm
10,0 Erinomainen
Plussat: Location view shows food
Miinukset: Did not like the bedding... I hated the blankets and sheets ... would prefer all Cotten and duvets hotel style linens ...
10,0 Erinomainen
Plussat: Staff were very friendly, they go out of their way to make you happy! Resort was very clean. Hotel was sold out during my stay and it was easy to find lounge chairs on both the beach and pool areas as long as you got there before 10am.
Miinukset: Food was okay, nothing great.
1,0 Huono
Plussat: Location & ambiance.
Miinukset:
8,0 Erinomainen
Plussat: Very convenient, very clean, very good staff.
Miinukset: Hotel was great but I do not recommend leaving the hotel area because it's corrupt and everything is about money off the resort. They are practically try to extort you if they think you have American money. The hotel and resort is 100% safe though.
9,0 Erinomainen
Plussat: Food is better than expected, I found out that Mexicans are nice peopple, and the hotel has a convenient location... We had a grate time so far.
Miinukset: We had a strong rain due to a tropical storm, but it is unfair to blaim the hotel because of the weather. Probabilly the hotel staff should take more care in the cleaneness of the swimingpools
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on limusiinipalvelu, tietokonepiste ja express-sisäänkirjautuminen. Tämä lomakeskus tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
Nestled on the beach, this Hotel Zone resort is 0.2 mi (0.3 km) from Caracol Beach and 2.6 mi (4.2 km) from La Isla Shopping Mall. Gaviota Azul Beach and Forum Beach are also within 15 minutes.
Kokonaisarvosana 8,8 Erinomainen
Perustuu 2 693 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perheet
- Pariskunnat
Hyvä
6,0
Plussat: Food is upper tier for traditional All-Inclusive
Facilities are clean
The staff are friendly
Tiedot
Arvostelut
Kokonaisarvosana 8,8 Erinomainen
Perustuu 2 693 arvosteluun
Sijainti
9,1
Palvelu
8,7
Ranta
8,7
Internet
8,3
Huone
6,4
Juomat
6,2
Palvelut
5,9
Aamiainen
5,4
Mukavuus
5,2
Sijainti
9,2
Palvelu
8,7
Ranta
8,5
Ruoka
7,3
Huone
6,1
Tunnelma
5,3
Mukavuus
5,0
Sijainti
9,3
Palvelu
8,9
Ranta
8,6
Ruoka
7,7
Puhtaus
7,6
Huone
5,8
Mukavuus
5,0
6,0 Hyvä
Plussat: Food is upper tier for traditional All-Inclusive
Facilities are clean
The staff are friendly
Miinukset: Smokers outside are on the way in and out of the lobby with the smoke drifting inside
Noisy AC and the walls are thin (you will hear your neighbours
Inconsistent service and really slow in the restaurants
The beach is very plain and there is nothing to see for snorkelling
Nestled on the beach, this Hotel Zone resort is 0.2 mi (0.3 km) from Caracol Beach and 2.6 mi (4.2 km) from La Isla Shopping Mall. Gaviota Azul Beach and Forum Beach are also within 15 minutes.
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on express-sisäänkirjautuminen, express-uloskirjautuminen ja kuivapesulapalvelu. Palveluihin kuuluu ilmainen valet-palvelu.
Kokonaisarvosana 8,8 Erinomainen
Perustuu 2 304 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunnat
- Perheet
Erinomainen
8,0
Erinomainen
9,4
Plussat: Beachfront, room,, location, service. Miguel was the best.
Erinomainen
8,2
Plussat: The service and assistance at the front desk and the concierge were excellent - responsive, well-informed and courteous. Kitchen facilities in the room made it easy and convenient for us. It is a beautiful hotel!
Erinomainen
10,0
Plussat: Could be a diamond resort
Erinomainen
8,2
Plussat: location, service, facilities
Keskiverto
2,0
Plussat: Nothing
Keskiverto
3,7
Plussat: The deals said "FREE Sunset Cruise and Matis Jewelry Gift", but the hotel had no clue about the Cruise or the Jewelry Gift.
So, it is a rip-off when you provide a hotel but they have no clue on the deals.
Erinomainen
10,0
Plussat: I had a great room at a great price. It was in walking distance from most of the attractions. I would certainly visit again
Keskiverto
2,5
Plussat: Location wasn't bad, well within walking distance to the action
Tiedot
Arvostelut
Kokonaisarvosana 8,8 Erinomainen
Perustuu 2 304 arvosteluun
Sijainti
9,6
Palvelu
9,0
Internet
8,8
Ranta
8,1
Huone
7,7
Mukavuus
7,6
Aamiainen
7,4
Vastinetta rahalle
6,7
Hyvinvointialue
6,3
Sijainti
9,5
Palvelu
9,0
Uima-allas
8,6
Ranta
7,9
Puhtaus
7,9
Huone
7,4
Tunnelma
5,3
Sijainti
9,6
Palvelu
9,0
Ranta
7,9
Mukavuus
7,1
Huone
6,8
8,0 Erinomainen
Plussat:
Miinukset: Got a partial ocean view and had view of side hotel and wall
9,4 Erinomainen
Plussat: Beachfront, room,, location, service. Miguel was the best.
Miinukset:
8,2 Erinomainen
Plussat: The service and assistance at the front desk and the concierge were excellent - responsive, well-informed and courteous. Kitchen facilities in the room made it easy and convenient for us. It is a beautiful hotel!
Miinukset: Some deferred maintenance of bathroom fixtures detracted a little from the otherwise perfect room.
10,0 Erinomainen
Plussat: Could be a diamond resort
Miinukset: None
8,2 Erinomainen
Plussat: location, service, facilities
Miinukset: water was too cold when took shower!
2,0 Keskiverto
Plussat: Nothing
Miinukset: Place was very dirty and unsafe and loud. This was rated as 4 Star and was more like 1 Star. Can’t beleive I paid hard earned money to stay there. Wanted to leave within 10 minutes of arrival. Don’t book here!
3,7 Keskiverto
Plussat: The deals said "FREE Sunset Cruise and Matis Jewelry Gift", but the hotel had no clue about the Cruise or the Jewelry Gift.
So, it is a rip-off when you provide a hotel but they have no clue on the deals.
Miinukset: It hurts feeling when you expect a Sunset cruise and your wife expects a jewelry gift and the hotel had no clue.
I was getting similar hotels for $85 to $95 per day. So, I could have saved $150 to $175 if I would have booked another hotel.
Are you going to refund me the money ?
Can you return me my vacation time in Cancun?
Can you not avoid give the false promise to next customers?
The hotel staff marked myself to "No show" list for Chichen Itza tour when my name was there on their list and I specifically mentioned them that I am waiting in the lobby from 7 am (next to the guy Victor) when the pickup was at 7:30 am. The staff was more focused on selling me their tour deals rather helping me catching my bus.
This was the worst experience in my life. I have travelled to multiple countries and travel every year at least 3-4 times, but never had such horrible hotel experience.
Sad wife after a vacation is the last thing you can expect. Missing a tour bus when you are waiting for it 30 minute before their arrival due to hotel stuff inefficiency is horrible.
10,0 Erinomainen
Plussat: I had a great room at a great price. It was in walking distance from most of the attractions. I would certainly visit again
Miinukset:
2,5 Keskiverto
Plussat: Location wasn't bad, well within walking distance to the action
Miinukset: Bugs in the room staff was unwilling to help
Bar in lobby wasn't open
Not much of a selection in food menu
No action at the pool
Disappointed in amenities
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on express-sisäänkirjautuminen, express-uloskirjautuminen ja kuivapesulapalvelu. Palveluihin kuuluu ilmainen valet-palvelu.
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on kuivapesulapalvelu, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä lomakeskus tarjoaa liikeasiakkailleen 6 kokoushuonetta. Palveluihin kuuluu ilmainen valet-palvelu.
Kokonaisarvosana 8,6 Erinomainen
Perustuu 4 357 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunnat
- Perheet
OK
5,3
Plussat: Location and some services.
Erinomainen
10,0
Plussat: Love entertainment staff
Ubaldo manager of food and beverages was amazing!
Super clean resort
Multiple jetted showers the best!
Hyvä
6,8
Plussat: + Property:
Nice landscaping, beautiful beach front, excellent "adult only" pool.
Overall it was nicely maintained.
Royal tower room was beautiful with a large balcony, huge bathroom, couch/sitting area, and unobstructed view of the ocean.
+ Staff:
Bartenders & wait staff at the adult pool and rooftop bar were awesome.
Waiters at all of the restaurants were good.
Cleaning/maid staff were excellent and kept our room looking spectacular everyday.
The Royal Tower concierge (Gabriela) was very helpful with accommodating a special request we had.
+ Food:
Good variety. Dinner at the Oriental, and breakfast buffet were the best meals we had during our stay.
Erinomainen
8,5
Plussat: Everything was amazing! All the staff were amazing, except check in boy.
Restraunts are amazing and great service! Bell boys are super amazing and very friendly. Room service was great and loved how polite they were.
Tiedot
Arvostelut
Kokonaisarvosana 8,6 Erinomainen
Perustuu 4 357 arvosteluun
Sijainti
9,2
Puhtaus
8,8
Palvelu
8,2
Huone
8,0
Aamiainen
7,9
Internet
6,3
Hyvinvointialue
5,9
Sijainti
9,3
Puhtaus
8,9
Ranta
8,8
Palvelu
8,3
Uima-allas
8,2
Huone
7,9
Aamiainen
7,7
Vastinetta rahalle
7,4
Palvelut
7,3
Ruoka
6,9
Mukavuus
6,2
Sijainti
9,0
Puhtaus
9,0
Ranta
8,8
Palvelu
8,4
Uima-allas
8,4
Huone
7,8
Ruoka
6,7
Tunnelma
6,4
5,3 OK
Plussat: Location and some services.
Miinukset: Room is not quite comfortable. Small bathroom, TV didn't work all the time and shower wasn't very good. Hotel is ok but for the price I espected much much more.
10,0 Erinomainen
Plussat: Love entertainment staff
Ubaldo manager of food and beverages was amazing!
Super clean resort
Multiple jetted showers the best!
Miinukset:
6,8 Hyvä
Plussat: + Property:
Nice landscaping, beautiful beach front, excellent "adult only" pool.
Overall it was nicely maintained.
Royal tower room was beautiful with a large balcony, huge bathroom, couch/sitting area, and unobstructed view of the ocean.
+ Staff:
Bartenders & wait staff at the adult pool and rooftop bar were awesome.
Waiters at all of the restaurants were good.
Cleaning/maid staff were excellent and kept our room looking spectacular everyday.
The Royal Tower concierge (Gabriela) was very helpful with accommodating a special request we had.
+ Food:
Good variety. Dinner at the Oriental, and breakfast buffet were the best meals we had during our stay.
Miinukset: - Property:
**BEWARE** when booking that this resort goes by "building type" and not "room type."
I thought we had booked a room with a King bed but was told there were none available, but we could upgrade to a "Royal Tower Room" with a King for $240 USD.
After much frustration and back and forth with person at the front desk, he offered us a "COMPLIMENTARY UPGRADE" to the "Royal Tower Room".......for $50 USD cash he put directly into his pocket.
Also -- the 1 and only hot tub was located near the family pool and was filled with young children everyday.
There was feces sitting on the steps to the hot tub that were there for at least a half hour before someone pointed them out to maintenance and they were cleaned up; absolutely gross.
And if you're looking for late night activities, you'll have to leave the resort because the last bars closed at 100 AM.
- Staff:
They always seemed to be trying to sell you on something.
Beware, the workers in the lobby are not the actual concierge (even though they will tell you they are), they are actually selling timeshare. The real concierge is the opposite direction, near the elevators/banquet hall.
Wait staff at the restaurants generally would not refill our water glasses unless we specifically asked them to.
- Food:
Quality was "OK". There was nothing I would go back for.
8,5 Erinomainen
Plussat: Everything was amazing! All the staff were amazing, except check in boy.
Restraunts are amazing and great service! Bell boys are super amazing and very friendly. Room service was great and loved how polite they were.
Miinukset: Checking in was horriable! After traveling 8 hours and having a young man that seemed very irritable and didn't seem he liked his job to much, was a little frustrating. We received nothing paper wise or conversation about things to do or any info about the resort. No towel cards, maps, agenda paper, nothing!! Just a room key.
Check out was good. Thank goodness it was a different person.
Not really any activities at night though.
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on kuivapesulapalvelu, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä lomakeskus tarjoaa liikeasiakkailleen 6 kokoushuonetta. Palveluihin kuuluu ilmainen valet-palvelu.
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on express-sisäänkirjautuminen, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä hotelli tarjoaa asiakkailleen 34 neliömetriä kokoustiloja, joihin kuuluu kokoushuone. Palveluihin kuuluu ilmainen valet-palvelu.
Kokonaisarvosana 8,6 Erinomainen
Perustuu 3 055 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunnat
- Perheet
- Yksin matkustavat
- Business
Erinomainen
10,0
Plussat: Well located in the turístico area of Cancun. Just minutes away from the beach. Excellent attention and courteous staff. Everyone was attentive and friendly. Ample room with good facilities that include a gym and a sauna. The breakfast buffet was awesome and they offer complimentary valet parking. Would go back anytime.
OK
4,0
Plussat: Location
Keskiverto
2,0
Plussat: Nothing
Erinomainen
10,0
Plussat: Amazing Service! They were so kind and respectful.
Erinomainen
9,1
Plussat: Aloft is really close to the beach and restaurants. It's also close to clubs, if that's your thing, but not too close, that you'd be bothered by the crowd/noise.
The staff there is really really nice. We loved the food and drinks at the restaurant/ bar and spending time at the rooftop pool.
The pool table was also nice.
Erinomainen
10,0
Plussat: Excellent staff attentions
Erinomainen
9,7
Plussat: - Staff was great
- On-site restaurant was good
- Location was great. Right next to supermarket and the "downtown" area. Mild blend of local culture and "hotel" culture.
- Not far from bus station (10$ by taxi)
- Free bottled water when they cleaned the room
- Free safe in the room
- WiFi wasn't fast, but it was nice to have! Netflix worked just fine.
Keskiverto
2,8
Plussat: Lazy/rude just seems like they are not in the customer service business
Erinomainen
9,7
Erinomainen
8,2
Plussat: perfect location for cancun nightlife scene and transportation in hotel zone
Erinomainen
10,0
Plussat: Great location in the busiest part of the night life zone. The decorative style and ambient playlist is best suited for the younger audiences. Room soundproofing is excellent despite having stayed in a very busy season
Erinomainen
10,0
Plussat: Well located in the turístico area of Cancun. Just minutes away from the beach. Excellent attention and courteous staff. Everyone was attentive and friendly. Ample room with good facilities that include a gym and a sauna. The breakfast buffet was awesome and they offer complimentary valet parking. Would go back anytime.
Tiedot
Arvostelut
Kokonaisarvosana 8,6 Erinomainen
Perustuu 3 055 arvosteluun
Sijainti
9,6
Palvelu
8,7
Internet
8,5
Mukavuus
7,2
Huone
7,0
Vastinetta rahalle
6,9
Ranta
6,9
Palvelut
6,7
Puhtaus
6,0
Aamiainen
5,7
Hyvinvointialue
4,9
Sijainti
9,7
Palvelu
8,3
Internet
7,4
Mukavuus
7,2
Ranta
7,1
Vastinetta rahalle
6,6
Huone
6,3
Palvelut
6,3
Aamiainen
5,8
Puhtaus
5,3
Sijainti
9,7
Palvelu
8,8
Vastinetta rahalle
7,1
Palvelut
6,8
Mukavuus
6,7
Ranta
6,5
Huone
5,9
Puhtaus
5,7
Sijainti
9,5
Palvelu
8,9
Mukavuus
7,0
Palvelut
6,3
Puhtaus
6,1
Huone
5,9
Sijainti
9,5
Palvelu
8,4
10,0 Erinomainen
Plussat: Well located in the turístico area of Cancun. Just minutes away from the beach. Excellent attention and courteous staff. Everyone was attentive and friendly. Ample room with good facilities that include a gym and a sauna. The breakfast buffet was awesome and they offer complimentary valet parking. Would go back anytime.
Miinukset:
4,0 OK
Plussat: Location
Miinukset: Where should I start
2,0 Keskiverto
Plussat: Nothing
Miinukset: The malfunctions alarms going off all night and having more then we agreed to charged to my credit card after our stay. They should have paid us to stay there. This is my first negative review out of hundreds of hotel stays.
10,0 Erinomainen
Plussat: Amazing Service! They were so kind and respectful.
Miinukset:
9,1 Erinomainen
Plussat: Aloft is really close to the beach and restaurants. It's also close to clubs, if that's your thing, but not too close, that you'd be bothered by the crowd/noise.
The staff there is really really nice. We loved the food and drinks at the restaurant/ bar and spending time at the rooftop pool.
The pool table was also nice.
Miinukset: It was a not big deal, but it's sort of weird that the bathroom doors are somewhat see-through. It can get awkward if you need more privacy.
10,0 Erinomainen
Plussat: Excellent staff attentions
Miinukset: There's not towels for beach.
9,7 Erinomainen
Plussat: - Staff was great
- On-site restaurant was good
- Location was great. Right next to supermarket and the "downtown" area. Mild blend of local culture and "hotel" culture.
- Not far from bus station (10$ by taxi)
- Free bottled water when they cleaned the room
- Free safe in the room
- WiFi wasn't fast, but it was nice to have! Netflix worked just fine.
Miinukset: - Shower was a waterfall-type (which was cool) but the water pressure was abysmal
- Bathroom was absurd. It's like a sliding door? No privacy whatsoever.
- No beach access. Beach was across the street so it wasn't too bad, though.
- If I'm picking nits, the elevators took forever sometimes.
2,8 Keskiverto
Plussat: Lazy/rude just seems like they are not in the customer service business
Miinukset: Just really bad service
9,7 Erinomainen
Plussat:
Miinukset: Hot water was in and out
8,2 Erinomainen
Plussat: perfect location for cancun nightlife scene and transportation in hotel zone
Miinukset: strange smell in room from the cleaning products, possibly used to cover up moldy smell
10,0 Erinomainen
Plussat: Great location in the busiest part of the night life zone. The decorative style and ambient playlist is best suited for the younger audiences. Room soundproofing is excellent despite having stayed in a very busy season
Miinukset: I had trouble connecting and using the room WiFi despite the router being across the hall from my room. However, I was able to connect in the lobby.
10,0 Erinomainen
Plussat: Well located in the turístico area of Cancun. Just minutes away from the beach. Excellent attention and courteous staff. Everyone was attentive and friendly. Ample room with good facilities that include a gym and a sauna. The breakfast buffet was awesome and they offer complimentary valet parking. Would go back anytime.
Miinukset:
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on express-sisäänkirjautuminen, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä hotelli tarjoaa asiakkailleen 34 neliömetriä kokoustiloja, joihin kuuluu kokoushuone. Palveluihin kuuluu ilmainen valet-palvelu.
La Islan ostoskeskus ja Cancún Golf Club at Pok Ta Pok sijaitsevat 10 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, kuivapesulapalvelu ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-palvelu.
Kokonaisarvosana 8,4 Erinomainen
Perustuu 3 585 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunnat
- Perheet
- Yksin matkustavat
Erinomainen
8,5
Plussat: Nice pool and quick access to the beach.
Erinomainen
9,1
Erinomainen
8,0
Plussat: We felt like what we got at Kin Ha was exactly what we paid for. It's a cheaper option, so things aren't perfect. The room is in okay condition, but who goes to Cancun to be in their room? We liked that we had a small kitchenette so we could go to the mini-supermarket nearby and buy breakfast makings for the mornings. The beachfront was quiet and clean, and the pool area was nice. The staff was very friendly and gave us a little bit later of a checkout. All in all, it's a solid choice for the money.
OK
4,2
Plussat: The breakfast was good.
Erinomainen
10,0
Plussat: Best place we could have chosen in Cancun for a night relaxing getaway. Everyone at the resort was very nice, a ton of staff (all of which were very nice). it wasn't your typical cancun party hotel - it was very calm, some families, and a lot of europeans/south americans. Our room was great - very clean with a balcony with a sea view (even though we just booked a standard room)! The beach was amazing covered in palm trees for plenty of shade and relaxation.
Would definitely stay here again!
Erinomainen
9,4
Plussat: The beach area is wonderful. Very easy to walk and enjoy the beautiful ocean. I have stayed here many times prior and my room was as I expected, large and clean. The new safe was nice to see. The grocery store is a short walk and very convenient to stock up your refrigerator. The lunch wait staff was very kind. I did not have breakfast or dinner here, I always venture out. I will stay here again.
Erinomainen
10,0
Plussat: Wonderful room and beautiful hotel for a decent price. Would definitely stay there again.
OK
4,8
Plussat: beautiful beach, and good prices inside the hotel. Staff friendly. Beach perfect for family and relax.
Hyvä
6,5
Plussat: I love that they have suites with a kitchen because it feels like home and is more flexible.
Erinomainen
8,8
Plussat: Beautiful facilities. Good restaurants that were reasonably priced. Lovely pool and beach areas.
Hyvä
7,7
Plussat: Facility was nice beautiful. Food was great. Room was spacious.
Tiedot
Arvostelut
Kokonaisarvosana 8,4 Erinomainen
Perustuu 3 585 arvosteluun
Ranta
9,4
Uima-allas
9,3
Sijainti
9,1
Internet
8,1
Mukavuus
7,7
Aamiainen
7,5
Palvelu
6,7
Huone
6,6
Uima-allas
9,4
Ranta
9,2
Sijainti
9,0
Mukavuus
7,7
Aamiainen
7,4
Internet
6,7
Palvelu
6,5
Huone
6,0
Uima-allas
9,4
Ranta
9,4
Sijainti
9,3
Aamiainen
8,0
Mukavuus
7,8
Ruoka
7,4
Palvelu
7,0
Huone
6,1
Ranta
9,5
Sijainti
9,1
Aamiainen
7,4
Palvelut
7,2
Ruoka
7,0
Palvelu
7,0
Vastinetta rahalle
6,5
Huone
5,7
Tunnelma
3,3
8,5 Erinomainen
Plussat: Nice pool and quick access to the beach.
Miinukset: Limited and tight parking spaces.
9,1 Erinomainen
Plussat:
Miinukset: The hotel caused an unnecessary delay when finalizing the check-out (not informing us after the room had been inspected), but otherwise it was an enjoyable experience in a great location.
8,0 Erinomainen
Plussat: We felt like what we got at Kin Ha was exactly what we paid for. It's a cheaper option, so things aren't perfect. The room is in okay condition, but who goes to Cancun to be in their room? We liked that we had a small kitchenette so we could go to the mini-supermarket nearby and buy breakfast makings for the mornings. The beachfront was quiet and clean, and the pool area was nice. The staff was very friendly and gave us a little bit later of a checkout. All in all, it's a solid choice for the money.
Miinukset: Like I mentioned before, you get what you pay for. There are some things falling apart in the room and the beds were really small. We were only there for one night, so these things weren't too big of a deal. For a longer stay, just ask for a room with bigger beds. For the money, it's a pretty good place.
4,2 OK
Plussat: The breakfast was good.
Miinukset: The room. Like a motel 6!
10,0 Erinomainen
Plussat: Best place we could have chosen in Cancun for a night relaxing getaway. Everyone at the resort was very nice, a ton of staff (all of which were very nice). it wasn't your typical cancun party hotel - it was very calm, some families, and a lot of europeans/south americans. Our room was great - very clean with a balcony with a sea view (even though we just booked a standard room)! The beach was amazing covered in palm trees for plenty of shade and relaxation.
Would definitely stay here again!
Miinukset: Everything was amazing but if I had to say one thing - the room bathrooms are slightly outdated. But we were barely in the room anyways so it doesn't really matter!
9,4 Erinomainen
Plussat: The beach area is wonderful. Very easy to walk and enjoy the beautiful ocean. I have stayed here many times prior and my room was as I expected, large and clean. The new safe was nice to see. The grocery store is a short walk and very convenient to stock up your refrigerator. The lunch wait staff was very kind. I did not have breakfast or dinner here, I always venture out. I will stay here again.
Miinukset:
10,0 Erinomainen
Plussat: Wonderful room and beautiful hotel for a decent price. Would definitely stay there again.
Miinukset:
4,8 OK
Plussat: beautiful beach, and good prices inside the hotel. Staff friendly. Beach perfect for family and relax.
Miinukset: Someone stoled money from my backpack in my room and my room had a problem with water, where the water flow through the floor. Maybe I didnt had look but, this was my experience
6,5 Hyvä
Plussat: I love that they have suites with a kitchen because it feels like home and is more flexible.
Miinukset: There were bedbugs that ate my dad alive and other customers had the same problem, even though I have stayed here before with no problems. I all also had a booking issue and they were not very helpful. I felt like they felt I was a wealthy American with lots of money so they could take advantage of me. But that is kind-of the overall feeling of the area anyway.
8,8 Erinomainen
Plussat: Beautiful facilities. Good restaurants that were reasonably priced. Lovely pool and beach areas.
Miinukset: I got a bargain deal, and so got a room facing the street, and it smelled a little of mold. Next time I will splurge and get a higher-priced room.
7,7 Hyvä
Plussat: Facility was nice beautiful. Food was great. Room was spacious.
Miinukset: After paying $150 a night they asked for an additional $40 for a third guest. No problem their I guess that was the rule of the hotel.
We were in a rush to leave and upon check out they asked us to stay so they could review the room. This in itself was ridiculous. If their was an issue they could bring it up after checkout and then charge the credit card after.
After they reviewed the room they then brought up something absolutely stupid. They mentioned a small towel had blood on it and I needed to pay 20 pesos for it. I thought it was a joke. 20 pesos is not much equivalent to $1 but after spending over $400 on room , drinks and food they had the nerve to ask for 20 pesos for a small towen.
What a joke.
La Islan ostoskeskus ja Cancún Golf Club at Pok Ta Pok sijaitsevat 10 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, kuivapesulapalvelu ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-palvelu.
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, kuivapesulapalvelu ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-palvelu.
Kokonaisarvosana 8,2 Erinomainen
Perustuu 4 311 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunnat
- Perheet
- Yksin matkustavat
Erinomainen
10,0
Plussat: The pool area was amazing with lounge chairs built into the pool so laying on one , the water just covered my body---nice
Hyvä
7,3
Plussat: The beach
Hyvä
7,1
Plussat: Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
Erinomainen
10,0
Plussat: To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
OK
4,8
Plussat: The resort was very average. The location was amazing. It is on a clean part of the beach. They provide cabanas on the beach. And when you leave the resort you are a very quick walk to all the bars and restaurants.
Erinomainen
10,0
Plussat: The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!
Erinomainen
10,0
Plussat: A clean, safe place with friendly and helpful personnel .
Good location. Easy access to the beach nightlife.
Tiedot
Arvostelut
Kokonaisarvosana 8,2 Erinomainen
Perustuu 4 311 arvosteluun
Sijainti
9,3
Ranta
9,2
Internet
8,2
Aamiainen
7,8
Palvelu
7,1
Huone
6,7
Ruoka
6,6
Vastinetta rahalle
6,5
Mukavuus
4,9
Sijainti
9,4
Ranta
9,1
Aamiainen
8,1
Palvelu
7,4
Uima-allas
7,0
Huone
7,0
Vastinetta rahalle
6,5
Ruoka
6,5
Mukavuus
5,5
Sijainti
9,5
Ranta
9,2
Aamiainen
7,8
Palvelu
7,5
Uima-allas
6,9
Palvelut
6,9
Vastinetta rahalle
6,4
Ruoka
6,3
Huone
5,7
Mukavuus
4,7
Huone
5,5
Mukavuus
4,6
10,0 Erinomainen
Plussat: The pool area was amazing with lounge chairs built into the pool so laying on one , the water just covered my body---nice
Miinukset: Open air clubs full of partners and loud thumping music could be heard in the room at night
7,3 Hyvä
Plussat: The beach
Miinukset: The wait time in the reception ... And you can feel the sun inside of the lobby
7,1 Hyvä
Plussat: Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
Miinukset:
10,0 Erinomainen
Plussat: To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Miinukset: The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:
4,8 OK
Plussat: The resort was very average. The location was amazing. It is on a clean part of the beach. They provide cabanas on the beach. And when you leave the resort you are a very quick walk to all the bars and restaurants.
Miinukset: We traveled with a wedding party and were able to see the resort where our friends stayed. Although this resort was average in appearance, it was WAY over priced (compared to where our friends stayed and what they paid). The all inclusive is NOT included if you book through a third party (kayak, orbitz, expedia). When we got to the hotel is was $240 additional per person even though the hotel is advertised as an all inclusive on Kayak. Our view was of the loud banging construction that woke us up at 5am each day. When I called to see if we could move rooms, I was told we could get some ear plugs. The construction was loud and early! There is no hot tub at all. The resort is very small. Also, the house keeping staff skipped our room one day, on another day they charged us $100 for spilling a cocktail on the comforter.
10,0 Erinomainen
Plussat: The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!
Miinukset:
10,0 Erinomainen
Plussat: A clean, safe place with friendly and helpful personnel .
Good location. Easy access to the beach nightlife.
Miinukset:
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, kuivapesulapalvelu ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-palvelu.
With a stay at Flamingo Cancun Resort in Cancun (Hotel Zone), you'll be within a 15-minute drive of La Isla Shopping Mall and El Rey Ruins. Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby.
Kokonaisarvosana 8,0 Erinomainen
Perustuu 2 489 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perheet
- Pariskunnat
Erinomainen
10,0
Plussat: The entire service staff is extremely friendly and helpful. Enrique at the bar is a great asset, and excels at taking care of the guests. Ismael at the bar is amazing also. Staff like that goes a long way in giving a guest a reason to return.
Keskiverto
2,2
Plussat: I was not impressed by flamingo.
I will not recommended this hotel
Hyvä
6,0
Plussat: Location on the beach
Keskiverto
2,2
Erinomainen
9,1
Plussat: Hotel Staff was friendly with a relaxing environment.
Erinomainen
10,0
Plussat: An amazing deal for the price - definitely do the All Inclusive. Drinks were great, food was amazing, and the beach was actually pretty quiet considering you're in Cancun. The room was one of the nicest we've ever stayed in - highly recommended!
Keskiverto
2,5
Hyvä
6,0
Plussat: Went to Cancun for a wedding and needed an affordable hotel with standard amenities. Staff was friendly, rooms were nicely renovated, everything seemed very clean, pool and beach facilities were very nice and the main restaurant, Albatros, was pretty good.
Erinomainen
10,0
Plussat: The staff was very accommodating. The food was surprisingly good and fresh for a buffet. The sit down restaurant had a great selection and comfortable setting. The hotel throughout had marble floors and tasteful, fun decor. It is somewhat luxurious without being pretentious or intimidating.
Tiedot
Arvostelut
Kokonaisarvosana 8,0 Erinomainen
Perustuu 2 489 arvosteluun
Sijainti
9,1
Ranta
8,3
Vastinetta rahalle
7,5
Palvelu
7,0
Aamiainen
6,7
Huone
6,3
Hyvinvointialue
6,0
Mukavuus
5,1
Ruoka
5,1
Juomat
5,0
Internet
3,1
Sijainti
9,2
Ranta
8,5
Uima-allas
8,0
Vastinetta rahalle
7,8
Palvelu
7,1
Huone
5,5
Tunnelma
5,0
Ruoka
4,9
Mukavuus
4,7
Internet
2,7
Sijainti
9,2
Ranta
8,5
Palvelut
8,0
Puhtaus
7,6
Palvelu
6,9
Huone
5,7
Mukavuus
5,5
Ruoka
5,3
10,0 Erinomainen
Plussat: The entire service staff is extremely friendly and helpful. Enrique at the bar is a great asset, and excels at taking care of the guests. Ismael at the bar is amazing also. Staff like that goes a long way in giving a guest a reason to return.
Miinukset:
2,2 Keskiverto
Plussat: I was not impressed by flamingo.
I will not recommended this hotel
Miinukset: No air condition.
Accomodation gave me hard time.
I had a hard time staying there.
I did not enjoy my time there.
6,0 Hyvä
Plussat: Location on the beach
Miinukset: Food was terrible, and no one spoke English.
2,2 Keskiverto
Plussat:
Miinukset: They gave me one bed instead of two. I had roaches in my mattress, toilet clog and a/c didnt work.
9,1 Erinomainen
Plussat: Hotel Staff was friendly with a relaxing environment.
Miinukset: Wifi didn't work half of the time.
10,0 Erinomainen
Plussat: An amazing deal for the price - definitely do the All Inclusive. Drinks were great, food was amazing, and the beach was actually pretty quiet considering you're in Cancun. The room was one of the nicest we've ever stayed in - highly recommended!
Miinukset: Nothing! The staff was friendly, the food was good, the room was clean and wonderful. We will definitely stay here again if we return to Cancun.
2,5 Keskiverto
Plussat:
Miinukset: I met another nice young couple who got ripped off with a bunch of unexpected charges.
6,0 Hyvä
Plussat: Went to Cancun for a wedding and needed an affordable hotel with standard amenities. Staff was friendly, rooms were nicely renovated, everything seemed very clean, pool and beach facilities were very nice and the main restaurant, Albatros, was pretty good.
Miinukset: Tried upgrading us to all inclusive when we checked in. Our flight changed to an earlier time days before so we got there at 11:30AM and they couldn't get us a room any earlier than 3pm when most hotels can. Tried selling us time shares and a raffle for a cheap bottle of wine, hidious pink towel and a cheap looking beach bag. They made you wear a black wrist band if you didnt buy the all inclusive package which made you feel "black listed". One of the cleaning ladies put someone elses clothes in our room. Nothing horrible just no wow factor.
10,0 Erinomainen
Plussat: The staff was very accommodating. The food was surprisingly good and fresh for a buffet. The sit down restaurant had a great selection and comfortable setting. The hotel throughout had marble floors and tasteful, fun decor. It is somewhat luxurious without being pretentious or intimidating.
Miinukset: The drinks at the bar seemed weak and there is no service to the beach bungalows or poolside. I had a vision if fancy drinks with umbrellas and fresh fruit, but instead a plastic cup and waiting in line.
With a stay at Flamingo Cancun Resort in Cancun (Hotel Zone), you'll be within a 15-minute drive of La Isla Shopping Mall and El Rey Ruins. Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby.
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, matkatavarasäilytys ja tallelokero vastaanotossa. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,0 Erinomainen
Perustuu 748 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perheet
- Pariskunnat
OK
5,1
Plussat: The AC and shower were in good working condition
Erinomainen
9,4
Plussat: Our room was spacious, especially for the low cost. The staff was attentive. The grounds and view were amazing.
Hyvä
7,4
Plussat: for budget accommodations, it's worth it. The pool is nice, there is free wi-fi in common areas, maid service, clean towels and functioning A/C
OK
4,0
Plussat: The a/couple worked great.
OK
4,0
Plussat: nothing
Hyvä
6,8
Plussat: Great location with free parking in an area where parking is hard to find. Nice looking exterior and well maintained.
Hyvä
6,0
Plussat: The price was cheap, the location was very convenient if you want to party and go to clubs. There's a lot of stuff to do within walking distance, but the hotel is still quiet. The pool was nice, and the swim-up bar was fun. I appreciated the security at the entrance to the hotel, the staff was very friendly, and when we reported that our air conditioner was broken, someone was there to fix it within 15 minutes. They let us check in early, and even upgraded us for free.
Hyvä
7,4
Plussat: The standard room was huge, bathroom, kitchen, dining area spacious bedroom. There was a nice size swimming pool, and one restaurant with bar onsite. Free wifi in the lobby and at the pool.
OK
5,4
Plussat: Good location, pool area was nice.
Erinomainen
8,8
Plussat: Right in the middle of all of the fun in Cancun, but set back from the main road enough to be quiet, this was a great find. Huge room, huge pool, very clean, and great location. The mattress was very firm, and the shower was barely warm and had needle-like spray, but that can be forgiven for the price and location.
OK
5,7
Plussat: Location was good.
Erinomainen
10,0
Plussat: The price, great food, beautiful and extra large pool, clean N comfortable rooms
Tiedot
Arvostelut
Kokonaisarvosana 8,0 Erinomainen
Perustuu 748 arvosteluun
Sijainti
9,5
Juomat
9,2
Vastinetta rahalle
8,8
Ranta
8,6
Palvelu
7,5
Huone
6,4
Aamiainen
6,2
Tunnelma
4,7
Internet
2,1
Sijainti
9,6
Vastinetta rahalle
8,9
Palvelu
7,5
Huone
5,4
Mukavuus
5,4
Sijainti
9,5
5,1 OK
Plussat: The AC and shower were in good working condition
Miinukset: I was unhappy that the Internet didn't work in the rooms. That is a serious problem for me.
It's an ugly building if you care about that
9,4 Erinomainen
Plussat: Our room was spacious, especially for the low cost. The staff was attentive. The grounds and view were amazing.
Miinukset: Even with the lame toilet, I would give a perfect score if not for 1 major disappointment. They made the building look great with bright colorful lights... one of which pointed directly into the only window in our room with no shutters. You can almost make the room dark, but colorful lights will lightly strobe through the curtain in the room all night long. Major bummer, so only 4 stars. Chances are you won't even get that room, right?
7,4 Hyvä
Plussat: for budget accommodations, it's worth it. The pool is nice, there is free wi-fi in common areas, maid service, clean towels and functioning A/C
Miinukset: The bed was really stiff. If you like sleeping on hard surfaces, then you won't mind
4,0 OK
Plussat: The a/couple worked great.
Miinukset: There was a odor in the room, that smelt like bug spray mixed with bleach and disinfectant.
4,0 OK
Plussat: nothing
Miinukset: everything
6,8 Hyvä
Plussat: Great location with free parking in an area where parking is hard to find. Nice looking exterior and well maintained.
Miinukset: Room finishes are below average with very coarse stucco applied to everything including the dresser. Windows whistled all night with high winds outside. Although there was a jet tub, it was completely painted over and no controls to operate it. Staff gives you a tv remote which you have to turn back in. Hotel did not have a reservation for us even though it was paid in advance. Check out was delayed so staff can examine your room. WIFI is in lobby only and don't the water in the room.
6,0 Hyvä
Plussat: The price was cheap, the location was very convenient if you want to party and go to clubs. There's a lot of stuff to do within walking distance, but the hotel is still quiet. The pool was nice, and the swim-up bar was fun. I appreciated the security at the entrance to the hotel, the staff was very friendly, and when we reported that our air conditioner was broken, someone was there to fix it within 15 minutes. They let us check in early, and even upgraded us for free.
Miinukset: Our room, although very large, was dark and run down. It seemed clean enough...but you could definitely tell it hadn't been meticulously cleaned. When we arrived, our room was hotter than it was outside because the air conditioner wasn't working. We reported the problem and someone came to fix it within 15 minutes. Thankfully it worked through the night, but it stopped working again around 10am, so we ended up just checking out a little early to get out of there. Honestly, this resort is fine, but don't expect more than you're paying for. I'd say it's exactly what I would expect if I paid $50 per night in the United States. For a night or two, or if you're just in town to party and won't be in your room much, it's just fine, but I wouldn't recommend booking a long family stay here.
7,4 Hyvä
Plussat: The standard room was huge, bathroom, kitchen, dining area spacious bedroom. There was a nice size swimming pool, and one restaurant with bar onsite. Free wifi in the lobby and at the pool.
Miinukset: Where to start? We had stayed a week on the other end of the hotel zone for a week without seeing a bug or being bitten. Our room had several mosquitos, which we killed. Despite our efforts we still relater bit by mosquitoes in our room. Despite our efforts we still were later bitten by mosquitoes in our room.We also later found a dead roach in the kitchen, and there were many ants in the bathroom and running along the baseboards in the dining room. It was overrun with bugs, and I was afraid to sleep.
The Hotel has easy access to all the exciting portions of downtown Cancun, however you have to walk down a short Street to get to it and that street is full of rundown buildings that also made me feel unsafe. We were on the first floor and I was concerned that some will break into our room and something would happen to us. The room had a run down look to it. I would never stay here again.
5,4 OK
Plussat: Good location, pool area was nice.
Miinukset: Rooms don't have wifi as described.
Kids playground was next to a crocodile pit.
Tap water isn't potable
Shower water was barely warm
Towels only switched out every 2 days
8,8 Erinomainen
Plussat: Right in the middle of all of the fun in Cancun, but set back from the main road enough to be quiet, this was a great find. Huge room, huge pool, very clean, and great location. The mattress was very firm, and the shower was barely warm and had needle-like spray, but that can be forgiven for the price and location.
Miinukset:
5,7 OK
Plussat: Location was good.
Miinukset: Older hotel that needs a little up-keep. No internet in rooms and sketchy in the lobby.
Beds were hard.
10,0 Erinomainen
Plussat: The price, great food, beautiful and extra large pool, clean N comfortable rooms
Miinukset: Having to walk through a very dark alley to get to the main streets. There is lights but are not working do if I had been alone I would have been scared. Q but the price N food N comfort was well worth that only inconvenience
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, matkatavarasäilytys ja tallelokero vastaanotossa. Palveluihin kuuluu ilmainen pysäköinti.
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on kuivapesulapalvelu, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 7,9 Hyvä
Perustuu 198 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
Erinomainen
8,0
Plussat: We really enjoyed the beach which was so clear with white sand, so refreshing on a sunny day and just a minute walk from the resort. The resort could improve with the beer selection which at the time we were there only provided 2 choices. Very limited. Their staff is very attentive and friendly.
Tiedot
Arvostelut
Kokonaisarvosana 7,9 Hyvä
Perustuu 198 arvosteluun
Sijainti
9,2
Aamiainen
8,8
Ranta
8,8
Huone
6,9
Vastinetta rahalle
6,8
Palvelu
6,4
Juomat
4,3
Ruoka
3,4
8,0 Erinomainen
Plussat: We really enjoyed the beach which was so clear with white sand, so refreshing on a sunny day and just a minute walk from the resort. The resort could improve with the beer selection which at the time we were there only provided 2 choices. Very limited. Their staff is very attentive and friendly.
Miinukset: We didn’t like the limited beer selection (corona extra & modelo especial) you have to buy you’re own favorites from nearby stores and bring it to the hotel. The buffets could also use improvement in more choices.
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on kuivapesulapalvelu, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Palveluihin kuuluu ilmainen pysäköinti.
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, kuivapesulapalvelu ja ympäri vuorokauden auki oleva vastaanotto.
Kokonaisarvosana 8,3 Erinomainen
Perustuu 18 arvosteluun
OK
5,4
Plussat: We enjoyed being on the ocean and the staff were friendly.
Erinomainen
10,0
Plussat: The hotel was clean, the food was good, and everyone was friendly and engaged. Excursions were easy to schedule and we had a great time every day. Plan to return with kids in tow next year. Definitely recommend.
Erinomainen
8,0
Plussat: All you can drink and eat.
Erinomainen
10,0
Plussat: The staff at this hotel is what really makes this the place to stay in Cancun. Everyone we encountered were all so amazing, friendly, tended to any issues that came up very quickly and didn't make me feel like a bother. The facilities were awesome and their beach was breathtaking. Be sure to check Luis at the beach bar for a burger as well!
OK
5,1
Plussat: I liked the proximity to shops. The variety of restaurants and services.
Erinomainen
9,4
Erinomainen
9,1
Plussat: Staff in every area (front desk, bellhop concierge, wait staff, etc) were extremely friendly and made us feel welcome. The room was located right on the beach with walk out and for the price, was much better than other places we considered. Angel at the Spa did an exceptional job with a massage - I had one on the beach and one at the spa and both were wonderful in their own ways. I loved that based on the room we got, we also got our own personal cabana so we never had to wake early to secure a chair on the beach. The beach was kept clean and I like that the vendors were NOT allowed to come up to us since I've been at other resorts where we've been pestered to buy things every few minutes, which can make it hard to relax.
Hyvä
6,2
Plussat: Room
Location
Erinomainen
9,4
Plussat: Location!
Service - extremely attentive staff
Beach - gorgeous. NIce sand, lifeguards on duty
Pool - lovely
Beautiful Hotel. True to the photos.
You can also visit the sister resort in Playa del carmen - beautiful. Just don't take the bus there! I would rent a car.
OK
4,8
Plussat: Beach was great, but that is more a credit to Cancun than this particular hotel. Staff was pleasant and attentive
Erinomainen
8,0
Plussat: The food, the facilities, the comfort, the staff.
Hyvä
6,0
Plussat: All Inclusive
Hyvä
7,2
Plussat: Nice place, beach and pool. Good variety of food and restaurants. Clean and snug. Totally recommend.
OK
5,6
Plussat: Great buffet selection
OK
5,6
Plussat: Serviço all incluse, incluindo bebidas
Hyvä
7,2
Plussat: Great beach, great staff. The food is very good.
Tiedot
Arvostelut
Kokonaisarvosana 8,3 Erinomainen
Perustuu 18 arvosteluun
5,4 OK
Plussat: We enjoyed being on the ocean and the staff were friendly.
Miinukset: We requested and booked an oceanfront king-size room & we were provided with an oceanfront that's view was blocked by palm trees and the room had two double beds. When I told them of what we requested they were willing to give us the room that we had requested but not until the next day. The back glass door to our room was also broken and someone could easily access our room. We had to call someone to come fix the door late at night. The food was also not good.
10,0 Erinomainen
Plussat: The hotel was clean, the food was good, and everyone was friendly and engaged. Excursions were easy to schedule and we had a great time every day. Plan to return with kids in tow next year. Definitely recommend.
Miinukset: Losing my GoPro to the beautiful ocean waters.... :(
Like all of Cancun, be prepared to hear many soft sell pitches.
8,0 Erinomainen
Plussat: All you can drink and eat.
Miinukset: The tours offered in the hotel were about 20% more expensive then booking online
10,0 Erinomainen
Plussat: The staff at this hotel is what really makes this the place to stay in Cancun. Everyone we encountered were all so amazing, friendly, tended to any issues that came up very quickly and didn't make me feel like a bother. The facilities were awesome and their beach was breathtaking. Be sure to check Luis at the beach bar for a burger as well!
Miinukset:
5,1 OK
Plussat: I liked the proximity to shops. The variety of restaurants and services.
Miinukset: No AC for 3 days!!! Mo called numerous times! I had a beautiful parking lot view, terrible customer service with refund after upgrade failed. Leak in room, musty smell in room. Essentially a motel room.
9,4 Erinomainen
Plussat:
Miinukset: .
9,1 Erinomainen
Plussat: Staff in every area (front desk, bellhop concierge, wait staff, etc) were extremely friendly and made us feel welcome. The room was located right on the beach with walk out and for the price, was much better than other places we considered. Angel at the Spa did an exceptional job with a massage - I had one on the beach and one at the spa and both were wonderful in their own ways. I loved that based on the room we got, we also got our own personal cabana so we never had to wake early to secure a chair on the beach. The beach was kept clean and I like that the vendors were NOT allowed to come up to us since I've been at other resorts where we've been pestered to buy things every few minutes, which can make it hard to relax.
Miinukset: Had we stayed for longer than the 4 nights we had been there, I feel we would have run out of the best types of things to eat while there. I would have liked to see more item choices at the sit-down dining. This was my first time at an all inclusive & because I like to try new things, I would personally also like to see a cocktails/drinks menu of some sort instead of having to know what you wanted.
6,2 Hyvä
Plussat: Room
Location
Miinukset: Food
Some part of the hotel a bit worn out
9,4 Erinomainen
Plussat: Location!
Service - extremely attentive staff
Beach - gorgeous. NIce sand, lifeguards on duty
Pool - lovely
Beautiful Hotel. True to the photos.
You can also visit the sister resort in Playa del carmen - beautiful. Just don't take the bus there! I would rent a car.
Miinukset: Food - not impressive. Cafeteria quality with the exception of a great breakfast and the Italian restaurant.
Deserts were not good
Spa service good value, but lacked luxury. Staff was nice.
4,8 OK
Plussat: Beach was great, but that is more a credit to Cancun than this particular hotel. Staff was pleasant and attentive
Miinukset: The room offered was worse than a low-end roadside motel. They had "helpful" front desk that offered the room expected for an additional $50(lagoon view)-150 (ocean)/night. The lowest end room shown on the website was nothing like the room adjacent to the parking lot that we were given.
It was so bad that they actually gave us the "upgrade" to the room we paid for free of charge rather than attempting to get the extra $50. To be clear this is a three star hotel at best and I walked in expecting that. The motel room I was given wasn't even offered at the 2-star properties that I viewed on the travel sites (kayak/expedia/priceline) prior to booking
8,0 Erinomainen
Plussat: The food, the facilities, the comfort, the staff.
Miinukset: Nothing.
6,0 Hyvä
Plussat: All Inclusive
Miinukset: too cold water in the bahtroom
7,2 Hyvä
Plussat: Nice place, beach and pool. Good variety of food and restaurants. Clean and snug. Totally recommend.
Miinukset: Could be better variety of international drinks.
5,6 OK
Plussat: Great buffet selection
Miinukset: Constantly pushing timeshare
5,6 OK
Plussat: Serviço all incluse, incluindo bebidas
Miinukset:
7,2 Hyvä
Plussat: Great beach, great staff. The food is very good.
Miinukset: Drinks inluded in the All Inclusive Plan are not so good. If you want a good bottle of wine you have to pay it extra.
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, kuivapesulapalvelu ja ympäri vuorokauden auki oleva vastaanotto.
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesulapalvelu. Palveluihin kuuluu ilmainen valet-palvelu.
Kokonaisarvosana 7,8 Hyvä
Perustuu 5 305 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunnat
- Perheet
- Yksin matkustavat
- Business
Erinomainen
8,0
Plussat: The staff at the Krystal Cancun were fantastic. Very friendly, and helpful, willing to give advice on good local (not touristy) places to eat and visit.
Great, easy self parking.
The room we had was right on the beach, with a fantastic view of the ocean.
The music at the bar was fantastic. Salsa, cha cha cha, boogaloo. Great bar service and good drinks. Awesome location in the hotel zone. The beach was clean and beautiful, located in a very calm water area. We enjoyed a perfect first night in Cancun at this hotel.
Erinomainen
9,4
Plussat: The view was AMAZING!! the staff was very pleasant as well and had no issues when requesting a different room.
Erinomainen
10,0
Plussat: Location, Location, Location! Loved the waterfront, the view, the service. Hugo, our bartender was friendly & made the tastiest mojito! I would recommend Krystal to fam & friends. Thumbs up!!!!
Hyvä
6,0
Keskiverto
2,0
Plussat: Nothing a real dump
Hyvä
6,5
Plussat: The beach was beautiful and easy access to it. The hotel cost was actually pretty cheap.
Erinomainen
10,0
OK
4,0
Plussat: The beachfront was beautiful.
Housekeeping personnel was hard working and kind.
Hyvä
7,4
Plussat: We loved the beach of the Krystal. The beach front view was absolutely amazing. Each afternoon my friend and myself would lay out on the beach, and every day there were men with delicious coconut drinks who would sell them to us for very good prices. We definitely enjoyed that. The pools were also beautifully designed and were perfect with the beach front view.
Erinomainen
8,0
Plussat: The location was very convenient! 5 minute walk to a market and the clubs and restaurants are just steps away!
Erinomainen
8,0
OK
4,0
Plussat: Right on beach!
Tiedot
Arvostelut
Kokonaisarvosana 7,8 Hyvä
Perustuu 5 305 arvosteluun
Sijainti
9,2
Ranta
8,9
Aamiainen
7,5
Vastinetta rahalle
6,6
Ruoka
6,1
Palvelu
5,7
Huone
5,5
Palvelut
5,2
Tunnelma
4,3
Puhtaus
3,9
Internet
3,9
Mukavuus
3,8
Sijainti
9,3
Ranta
9,0
Aamiainen
7,8
Vastinetta rahalle
6,8
Ruoka
6,1
Palvelu
5,5
Palvelut
5,2
Huone
4,9
Puhtaus
4,1
Mukavuus
3,8
Tunnelma
3,8
Sijainti
9,2
Ranta
9,0
Uima-allas
8,3
Aamiainen
7,5
Vastinetta rahalle
6,5
Ruoka
5,9
Palvelu
5,9
Palvelut
5,4
Huone
4,8
Puhtaus
4,1
Tunnelma
3,7
Mukavuus
3,5
Sijainti
9,2
Ranta
8,9
Palvelu
5,6
Palvelut
5,4
Huone
4,9
Mukavuus
3,6
Huone
4,4
8,0 Erinomainen
Plussat: The staff at the Krystal Cancun were fantastic. Very friendly, and helpful, willing to give advice on good local (not touristy) places to eat and visit.
Great, easy self parking.
The room we had was right on the beach, with a fantastic view of the ocean.
The music at the bar was fantastic. Salsa, cha cha cha, boogaloo. Great bar service and good drinks. Awesome location in the hotel zone. The beach was clean and beautiful, located in a very calm water area. We enjoyed a perfect first night in Cancun at this hotel.
Miinukset: Our room was great, first floor, right on the beach. This posed a problem later on in the evening. There was a wedding right outside of our room on the beach, and the music from the reception was quite loud into the evening. We didn't mind this too much as we were very exhausted from traveling that evening and were able to fall asleep quickly, but for some, this may be a pain point.
The bed in our room was also quite uncomfortable. Very firm, sort of like sleeping on a box spring only.
The hot tub was being repaired and was not working when we arrived in the evening.
The staff runs really slow with the check in/check out process. Be prepared to wait a while when you are arriving and leaving the hotel.
There is only one main entrance to the hotel, so we had to walk quite a ways from where we parked our car to our room inside the hotel. We really didn't mind this, but again, it may be a pain point for some, that no one offered to help us with our bags.
The pool area closed around 10:00 at night, but you can walk up and down the beach in the evenings.
The bathroom in our room was dark, damp, and there was mold growing in corners in the shower. It was in much need of a thorough cleaning.
Overall we had a good first night in Cancun at this hotel. Its location on the beach made up for our dislikes.
9,4 Erinomainen
Plussat: The view was AMAZING!! the staff was very pleasant as well and had no issues when requesting a different room.
Miinukset: The noise due to the club next door, but I did visit during spring break so it might be louder then.
10,0 Erinomainen
Plussat: Location, Location, Location! Loved the waterfront, the view, the service. Hugo, our bartender was friendly & made the tastiest mojito! I would recommend Krystal to fam & friends. Thumbs up!!!!
Miinukset:
6,0 Hyvä
Plussat:
Miinukset: Shower is not working. Mirror is dirty, tissue holder has rust and not safe if it cut off your skin, resort must also work on its furnitures because the location is great but furnitures are old. Hallway must have carpet so whenever other guests are asleep it wouldn't bother them when someone is walking from the hallway especially kids who is running and playing around.
2,0 Keskiverto
Plussat: Nothing a real dump
Miinukset: Everything. Explode this dump ASAP
6,5 Hyvä
Plussat: The beach was beautiful and easy access to it. The hotel cost was actually pretty cheap.
Miinukset: The hotel is outdated, the shower was broken. I paid for two beds and only got one bad they didn't have another room.
10,0 Erinomainen
Plussat:
Miinukset: Noise from clubs
4,0 OK
Plussat: The beachfront was beautiful.
Housekeeping personnel was hard working and kind.
Miinukset: Had to change room because of wifi issue. No help given. Showe was broken. Walls very thin.
7,4 Hyvä
Plussat: We loved the beach of the Krystal. The beach front view was absolutely amazing. Each afternoon my friend and myself would lay out on the beach, and every day there were men with delicious coconut drinks who would sell them to us for very good prices. We definitely enjoyed that. The pools were also beautifully designed and were perfect with the beach front view.
Miinukset: We didn't like the staff who were extremely rude on the phone and claimed that my friend and myself were liars. They called the room claiming that me and my friend were random girls that our friends had snuck into their room, when in reality we are all friends and had planned the trip together. They did not need to threaten to kick us out. My friend and myself had wrist bands to be at the resort. That was completely uncalled for.
8,0 Erinomainen
Plussat: The location was very convenient! 5 minute walk to a market and the clubs and restaurants are just steps away!
Miinukset: We paid for an ocean view room and we got something in the 1st floor and when you look out your window all you see are cabanas and people. Luckily we brought it up to their attention and they gave us something better BUT not until the next day. In my opinion, the rooms on the bottom floor, although technically facing the ocean, shouldnt be given to guest as "oceanview" seeing as you CANT see the ocean.
8,0 Erinomainen
Plussat:
Miinukset: Towels not replaced sometimes
4,0 OK
Plussat: Right on beach!
Miinukset: Very very old dated room! I should have know while standing at the desk listening to all the complaints of other guests that this was a poor place to stay!
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesulapalvelu. Palveluihin kuuluu ilmainen valet-palvelu.
Mayafair Design Hotel sijaitsee keskustassa, ja La Islan ostoskeskus ja El Reyn rauniot 15 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, kielitaitoinen henkilökunta ja matkatavarasäilytys. Käytössäsi on maksulliset lentokenttäkuljetukset (menopaluu) (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
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Kokonaisarvosana 7,4 Hyvä
Perustuu 1 693 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunnat
- Yksin matkustavat
- Perheet
Keskiverto
3,1
Keskiverto
2,0
Plussat: Location
OK
4,8
Plussat: Clean room, friendly cleaning staff
Tiedot
Arvostelut
Kokonaisarvosana 7,4 Hyvä
Perustuu 1 693 arvosteluun
Sijainti
8,7
Aamiainen
7,0
Mukavuus
6,4
Palvelu
6,4
Huone
5,4
Internet
5,4
Palvelut
3,7
Hyvinvointialue
1,5
Uima-allas
0,7
Sijainti
8,9
Vastinetta rahalle
8,2
Palvelu
6,2
Huone
4,5
Internet
3,6
Palvelut
3,2
Sijainti
8,9
Huone
4,9
Internet
3,7
Sijainti
8,7
Huone
4,7
3,1 Keskiverto
Plussat:
Miinukset: We stayed for 2 nights. Paid $130USD per night. The second day/night we had no electricity and the staff refused a refund. People were sleeping on benches outside to escape the heat in their room. The sink drains did not work. No wall around the bathroom. The mall is still sem-functioning so if you are a light sleeper do not stay here.
2,0 Keskiverto
Plussat: Location
Miinukset: El baño incómodo y tiene mal olor
4,8 OK
Plussat: Clean room, friendly cleaning staff
Miinukset: It seems this hotel was build as a mall, no privacy, (toilet and sleeping room), it took us 35 minutes to check on, i don't know what was wrong that night, but the overall experience wasn't pleasant
Mayafair Design Hotel sijaitsee keskustassa, ja La Islan ostoskeskus ja El Reyn rauniot 15 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, kielitaitoinen henkilökunta ja matkatavarasäilytys. Käytössäsi on maksulliset lentokenttäkuljetukset (menopaluu) (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
La Islan ostoskeskus ja Plaza Caracol -ostoskeskus sijaitsevat 10 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, kielitaitoinen henkilökunta ja matkatavarasäilytys. Palveluihin kuuluu rajoitetusti pysäköintipaikkoja.
Kokonaisarvosana 6,8 Hyvä
Perustuu 729 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunnat
- Perheet
Erinomainen
8,5
Plussat: Nice pool
Good private restaurant
Nice dinningroom
Excellent assistance
Beatiful neighborhood
Amazing view of the lake
OK
4,8
Plussat: The location is very good,
The outside Swimming pool and the Lagoon View is good.
Tiedot
Arvostelut
Kokonaisarvosana 6,8 Hyvä
Perustuu 729 arvosteluun
Sijainti
8,4
Palvelu
6,0
Huone
4,9
Internet
4,7
Ruoka
4,2
Puhtaus
3,7
Aamiainen
2,3
Tunnelma
1,9
Huone
4,5
Huone
3,7
8,5 Erinomainen
Plussat: Nice pool
Good private restaurant
Nice dinningroom
Excellent assistance
Beatiful neighborhood
Amazing view of the lake
Miinukset: No cooler in the room
4,8 OK
Plussat: The location is very good,
The outside Swimming pool and the Lagoon View is good.
Miinukset: If you are expecting a good breakfast than this hotel will let you down.
And the room that was given to me had a damp smell , In the picture of the room it showed Refrigerator and microwave when we checked-in none of those were available in the room.
La Islan ostoskeskus ja Plaza Caracol -ostoskeskus sijaitsevat 10 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, kielitaitoinen henkilökunta ja matkatavarasäilytys. Palveluihin kuuluu rajoitetusti pysäköintipaikkoja.
Cancún - missä yöpyä?
Heatmaps-palvelumme avulla löydät täydellisen paikan missä yöpyä kohteessa Cancún. Näytämme kuinka lähellä hotellit sijaitsevat suhteessa suosituimpiin nähtävyyksiin
