Cartagena hotellit lähellä Santo Toribio kirkko

Plussat: Welcoming, warm staff (with special mention to Vivianna); the rooms and particularly the comfort of the bed and the amazing shower; the plentiful, delicious breakfast each morning; and the phenomenal rooftop pool. The common areas are serene and beautiful, and the hotel is centrally located within the walled city.

Miinukset: The concierge staff, while very responsive and helpful in advance of the trip, dropped the ball in following thru on all reservations and we missed out on a day trip to the Rosario Islands. The mishap was apparently due to a miscommunication with a former hotel employee. The hotel ended up treating us to a very nice city tour, but we were disappointed to have missed out on the island excursion. This was avoidable (hotel staff confirmed the itinerary just days before the trip); however, things worked out relatively satisfactorily in the end, and the hotel staff was very apologetic.

Plussat: Trendy boutique hotel in the centre of town, very easy to get to from the airport. Loved the rooftop pool and views, hotel interior gardens and courtyards are very relaxing, spa staff very nice. Breakfast had great options and the concierge staff were very helpful organising trips and things for us. Staff were all friendly in general, and even pre-empted us needed towels for a catamaran trip which they provided to us on our way out (without being asked).

Miinukset: Although breakfast is delightful and they have an included a la carte menu, one small thing that could be easily improved is the breakfast service staff. We found that things took a lot longer than one would expect, and it seems a little chaotic. Whilst I understand it’s a busy time and everyone is rushing out for boat trips and tours, a little bit of tweaking the management of staff could really improve the experience.

Plussat: The Staff were exceptionally friendly, the room was gorgeous with all the right facilities in place. Our location was also perfect for a stay in Cartagena.

Miinukset: The gym may need a slight upgrade but this is minimal problem.

Plussat: Rooftop pool was amazing. Staff very helpful.

Miinukset: Wish breakfast went until 11.

Plussat: The room decor and amenities were very tasteful and high quality.

Miinukset: The rooftop pool was under construction and service was not very expedite at that venue.

Plussat: Beautiful boutique luxury hotel. Staff was very helpful and friendly. Great location in Cartagena. Amazing roof top pool!

Miinukset: Some of the amenities could use some updating (i.e. wood floors, gym, etc.)

Plussat: The staff are very friendly and they're always there to help out. They all speak perfect English.

Miinukset: The pool area needs more regulation as it was always packed during peak hours. Some obnoxious hotel guests would leave their stuff out to occupy seats in an already-limited

Plussat: Ystävällinen ja avulias henkilökunta, loistava aamiainen, upea sijainti vanhankaupungin ytimessä.

Plussat: The hotel is lovely! The room was very spacious, the roof top pool had a bar and food service and plenty of room and the staff was always courteous and accommodating. Breakfast was exceptional!

Miinukset: Cannot think of anything!

Plussat: The staff was super kind and smiling all the ready.

Miinukset: We were in the 2nd floor and we could hear the noise from the restaurant downstairs

Plussat: The entire atmosphere

Plussat: Beautiful, excellent service. Detail oriented. Great location

Miinukset: First room given was not what was expected

Miinukset: The facilities were being renovated - lots of noise

Miinukset: Did not have view from my room; just a wall

Plussat: Great welcome, great staff at reception. Great room and great view form the room. Breakfast is phenomenal. Pool and roof top bar are a must. Excellent location. Courtesy massage was a plus.

Miinukset: Nothing I guess

Plussat: Nice location, beautiful rooftop, good Service.

Miinukset: The staff from the hotel wanted to charge as taxes already paid by Internet.

Plussat: Great views and the staff was amazing

Miinukset: The roof had a water leak that should have been taken care in advance

Plussat: Being greeted with a massage

Miinukset: It was all excellent

Plussat: Terrace and food is very nice. Different options for breakfast and welcome for suggestions as menu was not too tasty but service is great!

Plussat: The room and all facilities were perfect. The rooftop is the biggest selling point with an amazing view of old town Cartagena.

Plussat: Right in the middle of the city. Fantastic view from The roof top bar. Amazing sunsets

Plussat: We loved everything about this hotel. The staff was incredibly friendly from the moment we walked in (special shout out to Wilson who helped us with recommendations and made us comfortable during the entire stay). The room was spacious and spotless, we had a street view queen bedroom with an amazing double-shower head. The rooftop pool area is AMAZING - best views in Cartagena looking out over the harbor. Complimentary breakfast every morning was restaurant quality, made to order and fresh... I could not recommend this hotel highly enough for anyone visiting the city. We did extensive research before we landed on Movich and it made the trip.

Miinukset: Nothing. Zero complaints whatsoever.

Plussat: the best of breakfast is fruit. I think the hotel is excellent , but the kitchen is slow and not excellent.

Miinukset: the kitchen coordination, I think you will improve with a very good management

Plussat: Sijainti erinomainen vanhassakaupungissa. Kattoterassilta hyvät näkymät. Huone hyvin varusteltu. Aamiainen tarjoillaan pöytiin, eli ei noutopöytää. Ystävällinen ja auttavainen henkilökunta.

Miinukset: Huoneen ilmastointilaite oli kohtuullisen äänekäs, ilmeisesti jotain vikaa.

Plussat: Beautifully designed hotel in every way. A great haven to return to each evening. Excellent and helpful staff. Our room, number 11, was superb

Miinukset: Nothing

Plussat: Awesome! Super clean! Super Beauty! 100% recomendad

Miinukset: Everything!

Plussat: Loved the place, all facilities excellent. Pool and rooftop were lovely spaces to relax and cool off from the Cartagena heat. We saw staff always cleaning and maintaining the place.

Miinukset: Nothing

Plussat: Great little place Perfect location

Plussat: Hotel Capellan is an oasis in the heat and energy of Cartagena. Lovely big room, modern bathroom with huge walk in shower. All mod cons. The roof terrace and pool area was fantastic. Great for a cooling swim, cocktail and complete chill out. Lovely breakfast. Location also great being on the edge of Getsemani and only 5 mins walk to the Clockhoue Tower entrance to the historic centre. It's not cheap, but a bit of luxury.

Miinukset: I had to change room because my first (rm 8) was affected by noise from something in the patio area, a constant buzz that I would have found incredibly annoying. Luckily they were able to change my room. Still some noise, this time from the street and traffic, but that calmed down in the night, so did not effect my sleep or comfort - and I enjoyed the buzz of being in Getsemani.

Plussat: the pool!

Miinukset: the cost

Plussat: Pool area is fun sunning or splashing but it is large with nice views and well maintained. Rooms were good ours at the front had a lot of light. In the back not so much but in a hot climate not a problem. Common areas were fun. Every thing was clean and worked.

Miinukset: It is a small hotel and for the price you can not expect perfect breakfasts or fast checkin. Staff spoke english if imperfectly.

Plussat: Decor and furnishing was amazing!

Miinukset: Location is in Getsemani ( in the middle of the local district and right next to a salsa club). Stay here if you want an authentic experience and don’t mind dancing to salsa until midnight

Plussat: No doubt, the place is beautiful. Such lovely aesthetic and furniture, beautiful rooftop, two pools (tends to have girls Insta profiling 50% of the time FYI!), some of the staff are wonderful and the food, both room service and attached restaurant, Dona Lola, is very good. Just sort out some of the basics please!

Miinukset: We really wanted to love this hotel, it is so pretty. But it's hard when you don't have a proper sleep or shower for 5 days. Firstly, 3 days out of 5, we had no hot water for showers. None. Tried in the morning and afternoon, nothing. Totally cold, and it's off season. Second, their staff can be quite abrupt, not all but some, took a little getting used to, certainly the reception is hit and miss. Rooftop team generally pretty good. Room service was also really hit and miss: we had used glasses and two kettles, clearly visible, left for 2 days, and some days we got pool towels, some days not. It could have been cleaned better too and the time she turned up were weird, 4pm one day. Mainly, third: THE NOISE. This is easily the noisiest hotel I have ever stayed in, even compared to airport hotels: it is ridiculous. There is zero sound insulation between rooms and even being a floor above and slightly near the kitchen, we could hear them easily and they play music until 1130 or midnight, every night, start again 6am. We had a noisy guest on his phone, ditto his t.v., could hear everything and he was the floor below. Any guests walking past our room, anything. You are also right next to two quite loud bars/music clubs and the hotel is not equipped to keep the noise out. We were out late ish most nights, but when you have arrived from Cuba after a 5am flight and just want to sleep at 10pm, no dice. The bathroom window doesn't actually have any glass in it and half of our wall (room 9) was made out of glass doors with no seal. I'd try and avoid any ground floor rooms and rooms 8,9,10, with the higher number rooms being more secluded. Overall, this place needs some money spent on it if they are going to charge what they are charging. They also tax and tip you from loving the place, with 8% tax, 10% tips on everything and 8000 per day on top of the bill for a tourism tax!

Plussat: Casa Lola is in a perfect location for Getsemani. You can walk to absolutely everything. Very safe street, lots of restaurants and bars, great nightlife. The room was spacious and had everything we needed. Good rooftop area with multiple pools. Staff were friendly and did their best to help.

Miinukset: You could hear everything from the room next door and the breakfast area was incredibly hot as there is no airflow in the courtyard and hot plastic tablecloths.

Plussat: I fell in love with the design of this building and the decor. This place isn’t just a hotel, it’s an experience. I never wanted to leave the atrium! Breakfast was always delicious and the staff cheerful.

Miinukset: There is no bar by the pool. The pools are small but AMAZING. The views are great from its rooftop. Ordered a few drinks via the guest phone but both times the order was wrong and the wait very long. It’s the only bad thing I can say about this place. Otherwise, the entire experience was amazing. It’s a place I’ll never forget. Highly recommend.

Plussat: Very good value for money. Really nice design. Excellent location. The breakfast sitting areas under a tree is great.

Plussat: The hotel itself is beautiful and the staff were extremely friendly. We weren’t happy with the size of our room and they were very happy to upgrade us to a much nicer room at a small cost. The new room way exceeded our expectations.

Miinukset: Be warned that the standard room is basic and small. I don’t think the photos on booking.com reflect this room tier, so it’s misleading.

Plussat: Room, staff

Miinukset: Buzzards drinking in the pool...after seeing this I could not go into the pool. The pool area needs supervision

Plussat: It was a beautiful and very special hotel, originally being a home. It was amazing. The staff was friendly and the food was very good.

Miinukset: One of our rooms were not ready even if we arrived after 15.00, which was check in time, also being a late check in time. Our daughter was not feeling well that day so that was unfortunate not to have the room. We did not have to wait very long but still. Cleaning could have been better.

Plussat: everything was above average.

Miinukset: on the day of the departure, we asked the lobby to call a taxi with a hope that a taxi company which has a connection to the hotel would be more reliable and up-scale. But the taxi that the hotel called was the smallest, filthiest, and oldest taxi that I have ever taken in Colombia.

Miinukset: Great location to walk to tourist sites...

Plussat: We were travelling as a group and had to rooms and we had a completely different experience. One side found the staff helpful and willing to accommodate while the other side was sometimes ignored. One room was great (although they are not very big, specially with a baby) clan and everything worked. While the other one got a room where the bathroom door was missing a handle and a lot of the lights were not working, only after various complains and requests they were changed to another room.

Miinukset: The inconsistency on the service, should be the same for everyone.

Plussat: Fantastic and super friendly staff! Very comfy rooms.

Plussat: The property is very clean and simple. Beautiful rooftop pool and dining area looking over the ocean. Very conveniently located. Getsamani is beautiful and so fun to walk around in.

Miinukset: Nothing -

Plussat: The breakfast provided every morning had a different variety of foods available. Walking in from the high humidity into the coolness of the building was the best part of our day!! The location was a short walk from everything we wanted to see and do.

Miinukset: There was a two-hour period where we did not have water. Unfortunately this came right after we left the pool and we were headed to a late lunch. We could not shower or use the restroom

Plussat: Great breakfast, wonderful location. Staff was very helpful and accommodating. Lovely pool area and pool bar. Rooms were lovely.

Miinukset: There is no desk in the room and not even a chair -- this is the first time I see that in a hotel of this standard. The rooms are clean but the common areas of the hotel are tiny and tend to be messy.

Plussat: Rooms were quiet and bed was comfortable.

Miinukset: Very small rooms and dungeon like.

Plussat: I will start with the moment we walked into the lovely, mother-of-pearl solitude of Allure Chocolat, where we were greeted by the very friendly and accommodating staff. My daughter and I enjoyed the rooftop pool and bar immensely, as well as the delicious breakfast on the rooftop terrace overlooking the hustle and bustle of beautiful Getsemani of Cartagena coming to life. Where greater Cartagena is a vibrant seashell of sight and smell and sound, the retreat into Allure Chocolat is a gentle escape into the inner quiet of that shell, a sweet respite.

Miinukset: n/a