Cartagena hotellit San Diego

Plussat: Quality of the bed, very nice old patio.

Miinukset: The room of the hotel look like a basic room from a Novotel, the deco don t coresponding to a Legend, it s no because you are in a old historic place that you should use the Legend terms. The only good think is the quality of the bed. Concerning the food we order a plate of 5 cheese and they were very basic one, it s very surprising for a french group. The Cesar salad was also disappointing. For the rate they charge we could expect something much better.

Plussat: The atmosphere, the people and the location are amazing!

Miinukset: Nothing to declare!

Plussat: Great location with much more space in the hotel than would be expected from such a central site, including a Miami-style pool service.

Miinukset: The rooms in the new part are slightly corporate and anonymous.

Plussat: Everything, the hotel is amazing, the pool area is really nice and relaxing, room was spacious and comfortable. Spa massage was also really good although is pricey. Location is perfect, walking distance to restaurants and boutiques

Plussat: The hotel is amazing. We unfortunately stayed there during the corona virus situation, and the staff did what they could to help. The pool set up is lovely and the breakfast is delicious.

Plussat: The location, amenities, style and staff were all above and beyond exceptional. It was a beautiful hotel and made our visit to Cartagena so lovely. The pool area was especially nice - much needed in the hot sun as the direct beaches in Cartagena aren't nice for laying out.

Miinukset: Nothing. Loved everything!!

Plussat: Terrific hotel, and access to Santa Clara facilities makes it worthwhile.

Miinukset: After paying a rate which is higher than most hotels in the city, you would expect them to be less greedy with the services offered: they charge you close to $3 USD for use of a coffee capsule, when in most hotels it is complimentary; between $8 and $10 for washing each clothing item (not dry cleaning), and had to beg to get a tiny water bottle in a city where tap water is undrinkable.

Plussat: No english at the breakfast No attendence at the breakfast and we have to ask 3 times for shaming Cream and green tea

Miinukset: No Englisch at the breakfast No attendence at the breakfast, we must ask 3 times for Green tea and foor schaving cream

Miinukset: Two of the four nights of our stay the shower had no hot water

Plussat: Great service, location and room space

Plussat: Great place,location and staff .

Plussat: Great location, staff, room (I got an ocean view deluxe-like a studio apartment, as this was all they had available at the time of booking), and amenities for a boutique hotel. You can also use the pool at the Sofitel so that was also a nice option.

Miinukset: There was one mosquito that got me but I got it! No restaurant on-site but you can order room service so that was good (I ordered over half the time I was here).

Plussat: The best part of this hotel is the access to Sofitel Santa Clara facilities including the pool. Which is an amazing place to be.

Plussat: In my opinion, the perfect location in the old walled city. Close to excellent restaurants. Very clean and quite. In our room, we couldn't hear any of the goings on out in the street. Very secure! There is no doubt that I would stay here again. 10/10

Plussat: Location is great, staff is friendly and very nice, the room is clean and enjoyabl.

Miinukset: Still, noisy at night because of the neighbourhood on week end. You hear all the music arround and people having private parties on the appartments arround.

Plussat: Best room is studio on 4 th floor , modern , private...

Plussat: Fantastic location. Nice looking facility very quaint and inviting. Friendly staff. Good value for price

Miinukset: Only a few of the staff spoke conversational English but I appreciated their willingness to accommodate and to communicate even with the basics. The WiFi needs work in the rooms. Not super reliable; usable albeit with some frustration. B+

Plussat: Flowers & water features in courtyards. Gracious staff. Room small but nicely appointed and comfortable. Very secure. Great location in old city.

Plussat: Everything from The service, the room and the location. Price was higher than the other hotel we stayed at but the amenities were better.

Miinukset: Nothing, will come back

Plussat: Great location, lovely staff.

Miinukset: Quite a few rooms have internal windows and are dark on ground floor but this is fairly usual. It was noisy with guest noise at night but no traffic noise.

Plussat: Great location-near everything but an oasis of peace and quiet Friendly helpful English speaking staff (Paula was delightful) Comfortable bed Excellent air conditioning Very good internet service Comfortable places to sit in the courtyard

Miinukset: First floor room and bathroom very small without a window No place to put clothes- no real closet or drawers

Plussat: The beds were so comfortable!!

Miinukset: 2 small bottles of water were in the room upon arrival. We assumed they were gratis like most places. In check out we were charged for them. Wasn't a big deal at all and they were so cheap just think we should have been warned.

Plussat: Good breakfast, you can even order your omelette. Very nice lady in the breakfast area. Although she does not speak English, she really tries to help you and bring what you want. In the walled city, so a central location.

Miinukset: A bit noisy as the windows look to the hallway, so you also cannot open your curtain. Very very small wardrobe for our clothes. No mini fridge The staff did speak a little English.

Plussat: Clean, friendly staff, good wifi

Miinukset: Pool very small, breakfast portions small

Plussat: The hotel is a big house but it is very quite and well maintained. It is very well located...just a walking distance from important places. The room was very big and very clean. Breakfast was Ok and enough. Staff very friendly and helpful. Exceed my expectations considering the location inside the city wall.

Miinukset: When they clean the room, they use something that smell like a chemist factory but next day was gone. The air conditioning is not powerful enough so the room was a bit hot.

Plussat: Location

Miinukset: Ok hotel. Good location but room was small and humid. Front desk staff were not as friendly as in other hotels we stayed in during our time in Colombia. All in all would not return to this hotel.

Plussat: This property exceeded my expectations. We liked it so much that we ended up staying two extra nights. The location is excellent. The breakfast was really good and the coffee was the best I’ve ever had in a hotel, maybe the best I’ve ever had in general. I would definitely recommend staying here.

Miinukset: Nothing

Plussat: The location of the hotel was great - in the center but not in a very busy or laud street. WiFi connection was good. Breakfast was nice with a lot of choice.

Miinukset: We booked a superior double room but the room we got didn't correspond to how such a room should be in a 4-star hotel. The room was big enough, but it wasn't in a good shape - the air-conditioning wasn't working properly, it looked quite old and the wall around it was wet. The wall next to the bed, right above our heads, was dirty. The hotel needs to be renovated.

Plussat: Great breakfast, very yummy!! We even had a warm water shower, which is rare. Beautiful building! Very clean :-)

Plussat: Hotel staff was great! Breakfast was ok for 1 or 2 days Location inside the walled city was really good, within walking distance of all the sightseeing sites but still on a quiet part of the area

Miinukset: The bathroom had a clear window with no curtain, I could see the roof tops of houses, which means anyone out there could see you. The sink and shower didn't drain properly so you ended up showering in a little pool Finally, but less important the shower didn't have a door or curtain to prevent one from splashing ourside the shower. In general, the room badly needed renovations

Plussat: The price is great for being in the walled city. Air conditioning was always working and the WiFi was decent. The staff is very friendly as well! The maid was able to hem my pants for only 50,000 pesos ($15)

Miinukset: Bed isn’t comfortable and the bathroom was pretty small and crappy

Plussat: This beautiful building/house has a pretty tree alley in the courtyard and our room was very spacious. The breakfast was homemade and delicious, including some typical Colombian food prepared on the spot (sadly not much of it...)

Miinukset: I disliked that the amenities are very dated (especially in the bathroom), the bathroom was not clean at all, the guard man was snoring under our door during the night. There is not much fresh air in the room and the place is flooded with synthetic air diffusers to kill this stuffed smell. The breakfast could include more choices. For almost the same price (15.- usd more) we stayed at another hotel in the same area with all day breakfast, very clean rooms, all day jacuzzi on the rooftop and even a complimentary massage!

Plussat: Location

Miinukset: WiFi didn’t work in the room, staff spoke limited English

Plussat: Location, breakfast, stewarts

Miinukset: Nothing

Plussat: Location

Miinukset: Aircon didn’t work all the time. Window didn’t open. Be warned they will charge you for the water left in fridge. There was not a price list. So looked like it was on the house as in many hotels.

Plussat: The location of the hotel is perfect as you are in the center of the old city, they girls working at the hotel were efficient nice and polite. Breakfast was ok but limited to fresh juice, a piece of fruit and eggs with toast.

Miinukset: The rooms are large and spacious but really dated, the is a damp musky smell in the room, our first room number 1 was needed urgent attention, shower hardly worked, no towel rails to hang towels to dry, needs urgent renovation, light out of cable, terrible looking bathroom, walls cracked

Plussat: Very quiet position within walking distance of everything in the old town. Lovely old building, comunal areas felt like a home. Pool was great after a hot day of walking. Pool towels provided. Staff helpful and room comfortable and cleaned daily.

Miinukset: Good breakfast freshly cooked but limited choice. Staff speak very minimal English. Beer and water in fridge not restocked after first day, so we bought our own. Fridge and water pump noisy at night.

Plussat: We were a big group but the helpful, multi talented staff (especially Jesus) did everything to make our stay really amazing and comfortable.

Plussat: Location

Miinukset: Room, bathroom

Plussat: Location, Staff, cleanliness

Miinukset: Small rooms, no warm water, very noisy

Plussat: The only good thing about the hotel is the location. Near to the most attractions.

Miinukset: Everything else. The structure was really poor, dirty and dangerous. The wall painting was with a dark color to cover infiltrations. There was a mold smell in the room. Electrical wires exposed which is unsafe. The room wasn’t clean. There was a window in the bathroom pointed direct to the shower which is in front to a window to another hotel and there is no curtains to block the view. Even if is not possible to see anything, didn’t give us any privacy to take a shower or use the toilet. We had to improvise a curtain by ourselves. There is no hot water in the shower. And before I traveled, I contacted the hotel questioning about that and they answered me “yes, of course we have hot water in shower”, but they don’t. The only people who were polite was the lady who serve the breakfast and the lady who works at late night. Everyone else don’t even answer your salutations in the morning. They barely look at you or stops looking at their cellphones. The photos in the site are from the best rooms and common areas which are good but don’t corresponding to the reality of the all hotel. In general, the hotel has a negative energy. I won’t recommend been there.

Plussat: The staff was nice, the view from terrace was nice

Miinukset: The smell of the room - horrible, humid, no windows that could be open (!!), AC directed to the bed and would make more wind than actual relief - we would wake up at night to open the door for a while. The noise level caused by the employees - the door (even if closed) is really not soundproof and we could hear people talking at the reception during the night and early from the morning.

Plussat: Great rooms and great value! Fantastic beds, quiet, and tasteful decor. Provided an excellent breakfast! I’ve been to Cartagena a lot and this was one of my favorite places to stay considering the price.

Miinukset: The shower didn’t heat up, but I’m used to living on the Caribbean coast so that didn’t bother me much. :)