Cartagena hotellit San Diego

Plussat: The room was very nice and big, breakfast was good and the staff were nice.

Miinukset: The hotel had an old looking vibe, a different sensation from the pictures. A very negative point for me...we were very bad welcomed by the front desk guy, so the whole experience of arriving gave a bad taste in the mouth. Plus, as I was unpacking we saw a considerable leaking inside the room, so we had to change. It seemed to be there for quite some time and was never repaired. Overall it's OK for 1 night.

Plussat: Clean rooms, quiet location in a nice part of the walled city, great service, good breakfast

Miinukset: Value for money

Plussat: I've stayed here four times already. What can I say? I'm a fan. The house itself represents the best of Cartagenean culture. The rooms are just breathtakingly beautiful and very clean. The staff are probably the best asset of this amazing Colonial house. They will make you feel at home. Thanks to Jackie and Elsi, it's always a pleasure to see you. I also love the breakfast, the nice warm rooftop pool and our Condesa balcony looking out into the charming and lively streets of this incredible city ️<3

Plussat: The staff was very helpful and friendly and even though our Spanish is limited we had no issues. Breakfast was included with our room and was very filling and delicious. The room and facilities were amazing.

Miinukset: The only negative were the taxis honking on the street. It’s like that everywhere in Cartagena though. Our room faced the street so we heard it more.

Plussat: Everyone here has been so helpful. Definitely coming back. Location is excellent.

Plussat: Everything! Location + facilities + amazing stuff ! Your day starts with a great a la carte breakfast and the smiling « good morning » of the stuff. Free bicycles available to enjoy an amazing ride around the town (although everything is walking distance from the hotel). After visiting the town , you are back to Hotel Quero which just continues your authentic Cartagena colonial town experience... highly recommended!

Miinukset: Nothing

Plussat: From the first minute the staff made every effort to make us feel at home! Excellent location close to all sightseeing. Highly recommended.

Miinukset: Nothing

Plussat: The staff was friendly and very helpful. The decor is very pretty, and the room was bigger than we expected! The facilities were clean and comfortable, and the boutique feel made us feel at home - very private. Excellent stay!

Plussat: Lovely hotel. Staff was fantastic, room was spacious, well furnished and comfortable. Location was perfect. All together a great experience.

Plussat: The service was EXCELLENT! Everything clean, food delicious, great rooftop.

Plussat: Its centrally located but on a quiet street, just a corner away from all the action. The staff is very friendly and professional. The breakfast was great! The entire hotel very clean and beautiful!

Plussat: The bed was like a cloud. The live music every night at the restaurant.

Plussat: The room

Miinukset: Facilities are old, not well taked care. Way too expensive for the service.

Plussat: Absolutely stellar hotel. The staff were exceptional and the amenities at this hotel were lovely, which were made even more luxurious when we found out we could also use the amenities at their neighbor hotel. The design was beautiful as well!

Plussat: Beautiful little boutique hotel right in the heart of the old city. Super comfortable beds, beautiful rooms and pools, really enjoyed our stay!

Plussat: The staff were super nice but not that effective - the hotel is beautiful but needs to maintained - rooms not serviced until late afternoon- this is a very good hotel and also expensive - bang for buck not there- the pool at companion property was very nice

Miinukset: I was robbed by employees

Plussat: The sort of guests are there to please staff attitude. Bad service.

Plussat: Staff was awesome . My husband got sick and they called medical assistance and went to buy the medicine ... and were so caring all the time . Just priceless

Plussat: i enjoyed breakfast fresh fruit and juices every morning were delicious. I wish there were more options for main course instead of just eggs. Location was very safe and walking distance to everything. staff were very helpful even though the language got on the way we still manage

Miinukset: better option for breakfast and wine in the room

Plussat: Everything

Plussat: Everyone was so sweet, would come again !!

Plussat: The staff was very friendly, especially the day front desk. Nice breakfast every day. It is quiet compared to other hotels in the area which is great for light sleepers. Would stay again!

Miinukset: There was a small leak in the bathroom. Nothing major, but seemed like the floor always had some wet areas. Room faces the back of the building so not that much natural light.

Plussat: Great location and very clean room

Plussat: The location is perfect, the staff is very kind and the breakfast is a classical Colombian one. The architecture of the building is very beautiful, a classical Caribbean house.

Plussat: I had an excellent experience at Casa Del Curato. The staff was excellent, front desk, security, housekeeping and breakfast. Always ready to help with a smile. I enjoyed breakfast everyday, the quality was good and the service was excellent. The hotel is a beautiful historic structure. It exceeded my expectation. If travelers are expecting a quiet location and a modern unit, this is not the place. If you want an excellent place in the historic district, this is for you! I would stay here again!

Miinukset: My only complaints are of the aggressive and harassing vendors and performers in the area. I have no complaints of the hotel or the staff.

Plussat: Johan & Alejandro - great staff

Plussat: They were very nice and made extra efforts for our confort.

Plussat: The Breakfast was very god. A nice and Quist place. And everything just a small walk away .

Plussat: Staff are extremely friendly and helpful!

Miinukset: The price of the rooms seem a bit exaggerated for what they actually are.

Plussat: Great location. Great breakfast. Hotel staff were very helpful. Many great places to eat close by.

Plussat: The hotel is very very pretty. It is a beautiful old style. The room was very comfortable and clean. The breakfast was fantastic, lots of options and very different every day. The photos don't do the Property justice. Fantastic location too.

Miinukset: The pool was quite small so never bothered to take advantage. Apart from that I'd be being petty to pick out any other faults.

Plussat: Clean, friendly staff, good wifi

Miinukset: Pool very small, breakfast portions small

Plussat: Personal touch

Plussat: The junior suite mas astonishing. the buffet type breakfast was delicious. i have nothing bad to say about this amazing hotel. location is perfect for the walled city. very romantic and for an adults only hotel, soundproof rooms are perfect.

Plussat: Reasonable price-quality relation. Clean. Good breakfast. Good location in the San Diego district. Beautiful typical Cartagena Casona. Staff was very helpful and kind.

Miinukset: Some noice in our room 308, there is a school right behind the hotel. There was noice from 7:30 am. Furniture pretends to be colonial, however in our room the furniture could be in better shape. Doors and windows should be replaced urgently! WiFi was extremely poor!

Plussat: Very nice breakfast and friendly receptionist

Miinukset: Super small room

Plussat: The bed was very comfortable and the room was clean. The staff on reception were very friendly helpful and spoke good English.

Miinukset: It’s a bit misleading to call a plunge pool a swimming pool! The service at breakfast could be improved upon, cold meat and cheeses were not covered and dried up quickly, and the cold milk was sitting out getting warm. Croissants were cold and squashed. I wasn’t informed I could order eggs. Fruit was always the same, no variety. Melon pineapple papaya. No cold water offered either. The room was very dark with no windows facing outside, could do with much brighter lighting to compensate.

Plussat: Nothing worth saying

Miinukset: No Facilities Low quality furniture Noisy rooms

Plussat: Very nice and spacious rooms, good location to airport and city

Plussat: Staff

Miinukset: Not clean

Plussat: Staff was great. Laundry service. Good value. Great but noisy location. Nice balcony.

Miinukset: Lack of wifi access in rooms. Very warm common areas. Difficult to regulate room temperature.

Plussat: Breakfast was included and was delicious, fresh fruit, juice, coffee, eggs and arrapas. The staff was very helpful and accommodating.

Miinukset: It was loud at night, but the room faced a busy square, the volume was ok after 1am so if you stay out late, no problems. Hot water was in short supply, but cold showers are par for the course in a budget hotel in Columbia so not a deal breaker for me.

Plussat: Breakfast was good but always the same fruit, eggs, juice and coffee. the location was good close to restaurants and places of interest. The old city is very easy to walk.

Miinukset: The rooms were were not good at all. During our stay we were in three different rooms. I requested all first floor rooms because there is no elevator. Two of our party were on the third floor, My wife and I were assigned a room on the first floor that was very small. The double bed had one side against a wall, there was little room for clothing storage and smelled mildewed and musty. We immediately requested a new room and were placed on the third floor. The room was much larger but the bathroom which consisted of a sink, a toilet and shower aligned in that order left much to be desired. A single light bulb was right of the toilet and provided no light to mirror above the sink. the toilet was so close to the wall I had to sit sideways on the seat. The shower floor was extremely slippery when wet with no mat. I was in fear of falling. My wife used my bath towel as a mat. In addition the AC stopped working and the TV would not work. The manager must have heard our complaints at breakfast the next morning as we discussed moving to another hotel, for they offered us another room with better toilet facilities and provided a shower mat. The beds in this room (there were three) were not as comfortable and on the second night the single light in the room was flickering like a strobe light. I requested a new bulb and it wasn't provided until the next day. We chose this hotel because my son who stayed there the previous year recommended it, Apparently there are . two rooms on the first floor that are boutique and very acceptable. He had stayed in one them and wasn't aware of the condition of the other rooms.

Plussat: The location was good and the room was spacious.

Miinukset: The overall feel was that a quick and cheap makeover had been made for superficial beauty, but the electricity, water, showers and Overall functionality was poor. No soundproofing, bare electrics didn’t quite make up for room size. The terrace was closed and in very poor shape. It feels like someone’s cash-cow, and that someone doesn’t want to invest in real practicality, only superficial ‘make-up’.

Plussat: The pictures look better than reality. Everything was just about average. Cute, but not comfortable. Great value for the price though!

Plussat: Air con, great location.

Miinukset: The breakfast was just OK. My room didn't have water on two occasions, which was inconvenient when I had returned from the beach and needed a shower. I had to wait an hour for the water to return.

Plussat: Good location

Miinukset: Poor service, the staff seems to have no idea of what they were doing, check in and check out took too long without have any one else. On the first day it was an electricity problem in the section where my room was located, no lights in the corridor or in the room, i have been ignored till i had to ask for a light and assistance. I had to pressure them to change room when should come automatically in those situations. Discontinued hot water in the room, poor wifi, Not quite clear why i have been charged extra for a visitor not an occupant ( i was on my own).. Not worth the money...

Plussat: The breakfast and the central location.

Miinukset: It is an old hotel, the bathroom is old, also the bed and the floor.

Plussat: The position is very good, in the heart of the city center, but trust me you can find hostel in this area with better quality at lower price

Miinukset: The place is dirty, the staff is not prepared and the place is actually very old and need a lot of maintenance. All the worst things you can imagine happened: 1) we found cockroach in the room 2) one day water was missing 3) one day they didn’t even clean the room 4) we made breakfast outside the hotel because the one offered by the hotel is very poor I kindly suggest you to opt for another place here in Cartagena