Cartagena hotellit lähellä Casa Museo Rafael Núñez

Plussat: Location Staff very responsive and helpful

Miinukset: Very noisy. Not good phonic isolation

Plussat: The staff, the breakfast, the location and size of the rooms on the plaza side.

Miinukset: Rooms where not always cleaned at time of return, was corrected quickly but after a hot tour day you wish to hit the shower. Hallway was frequently cluttered with materials and laundry. The suite has a great terazza but when you sit you can not enjoy the great view due to plants. The terazza is too hot to use during the day.

Plussat: Great location and view from the roof top

Plussat: Location, friendly staff

Miinukset: Prices at the rooftop bar were a bit steep, and it closed early.

Plussat: The staff was exceptional! Everyone is so helpful and so nice. Maryuris & Johnny we’re so amazing and helped us book a ride to our next hotel. The hotel is beyond beautiful too. The breakfast was tasty and the rooftop was breathtaking. Can’t recommend Hotel Sophia enough!

Miinukset: Everything was perfect.

Plussat: We just returned from a 6 night stay at the charming Sophia Hotel, and can't say enough good things about it. On arrival we were greeted warmly by Maryuris & Joel, and immediately we knew we had chosen the perfect hotel for us. Our room #303 was spacious with lovely high ceilings, and the biggest and best bed we've ever slept on. The location was wonderful within the walled city, and our room overlooked the vibrant Plaza de la Aduana. Breakfast (included) daily was delicious, with plenty of choice. The restaurant staff were super- friendly, service with a smile every time.The rooftop pool & bar provided an afternoon oasis, with stunning views. Wifi was especially good from the pool area and ground floor restaurant. My husband celebrated his birthday during our stay, and Joel (concierge) surprised him with cake & decorations to mark the occasion ... amazing! Shoutout to lovely Oscar & Mauricio who welcomed us back in the evenings, genuinely interested in how we were doing. This is a lovely hotel, but what makes it really special is its outstanding staff. Gracias!

Plussat: Staff are great, well prepared and informed and will definitely make your stay better. Location is also an asset, it is close to all landmarks in the walled city. The hotel itself is a beauty, well designed and with a good taste for decoration. The pool at the roof is a must!

Plussat: Great rooms, spotless

Miinukset: We had a situation with the reservation but they fixed in the best way possible

Plussat: Overall the hotel was beautiful, the staff was helpful & friendly, and the service was very good. The pools & pool bar was by far our favorite place to be.

Miinukset: Oddly, we kept having to ask for items in the room to be restocked or replaced; coffee creamer, washcloths.

Plussat: The attention was great, everybody is on top of their work and want to make you feel good all the time!

Miinukset: I’ll said the wait for elevators is sometimes to long, considering there were not people on, but that is not a big deal...

Plussat: Location and hotel were beautiful, the breakfast was out of this world. Will stay again here for sure.

Miinukset: N/A

Plussat: The ocean view from room, the pool, the food and the staff were all amazing.

Plussat: Extremely clean, great location, beautiful swimming pools, especially at sunset. Easy to control the temperature. very helpful front desk. Easy access to the airport and the centro historical

Miinukset: The employees at the spa were not gracious

Plussat: The rooms, pillows, view, and pool area.

Miinukset: Not super close to el centro, but not that far either.

Plussat: Beautiful pool area and the rooms are beautiful with a fantastic view at the sea! It is just a few minutes ride by car to the old town - we found it the perfect location! You can visit the city and when it gets too hot you can hang out at the pool and relax with a great view at the sea. The breakfast is great as well, with a big buffet, but it also has a good a la carte menu for breakfast! We tried out both.

Miinukset: We pre-arranged for a transfer from the airport to the hotel and they confirmed it via mail, but then no one showed up to meet us and no one mentioned it afterwards, they must have forgotten all about it. We ended up getting a taxi from the airport and it wasn‘t a problem at all, but it didn‘t make a good first impression and would have been a nicer start into our holiday, especially with a hotel like that I would expect a better service.

Plussat: It’s in the perfect location. It is close to all the beautiful shops, restaurants, and everything within the walled city. It is absolutely magical

Plussat: I can't say enough about how much I enjoyed this hotel. You have all the amenities you could want from a top grade hotel, paired with a friendly/warm staff who make it feel more like a boutique hotel. The restaurant on the first floor (Harry Sasson) was also great. I will definitely stay here again when I return to Cartagena!

Plussat: Great location. Staff wonderful. Manager escorted my wife at night to an appointment. Marvellous

Plussat: Perfect location in the historic center, spacious rooms, good bathroom, great and very helpful staff, very nice pool area.

Plussat: Rooftop and 6 pillow bed

Miinukset: Amazing hotel in colonial style.

Plussat: Hotel is in a prime location for the old section of Cartagena.

Miinukset: Overpriced for what you get. Room faced interior open place in hotel and was extremely loud at all hours.

Plussat: The room was amazing

Plussat: Great location. Staff and manager couldn’t be more helpful. Will return

Plussat: Pool area is fun sunning or splashing but it is large with nice views and well maintained. Rooms were good ours at the front had a lot of light. In the back not so much but in a hot climate not a problem. Common areas were fun. Every thing was clean and worked.

Miinukset: It is a small hotel and for the price you can not expect perfect breakfasts or fast checkin. Staff spoke english if imperfectly.

Plussat: Decor and furnishing was amazing!

Miinukset: Location is in Getsemani ( in the middle of the local district and right next to a salsa club). Stay here if you want an authentic experience and don’t mind dancing to salsa until midnight

Plussat: No doubt, the place is beautiful. Such lovely aesthetic and furniture, beautiful rooftop, two pools (tends to have girls Insta profiling 50% of the time FYI!), some of the staff are wonderful and the food, both room service and attached restaurant, Dona Lola, is very good. Just sort out some of the basics please!

Miinukset: We really wanted to love this hotel, it is so pretty. But it's hard when you don't have a proper sleep or shower for 5 days. Firstly, 3 days out of 5, we had no hot water for showers. None. Tried in the morning and afternoon, nothing. Totally cold, and it's off season. Second, their staff can be quite abrupt, not all but some, took a little getting used to, certainly the reception is hit and miss. Rooftop team generally pretty good. Room service was also really hit and miss: we had used glasses and two kettles, clearly visible, left for 2 days, and some days we got pool towels, some days not. It could have been cleaned better too and the time she turned up were weird, 4pm one day. Mainly, third: THE NOISE. This is easily the noisiest hotel I have ever stayed in, even compared to airport hotels: it is ridiculous. There is zero sound insulation between rooms and even being a floor above and slightly near the kitchen, we could hear them easily and they play music until 1130 or midnight, every night, start again 6am. We had a noisy guest on his phone, ditto his t.v., could hear everything and he was the floor below. Any guests walking past our room, anything. You are also right next to two quite loud bars/music clubs and the hotel is not equipped to keep the noise out. We were out late ish most nights, but when you have arrived from Cuba after a 5am flight and just want to sleep at 10pm, no dice. The bathroom window doesn't actually have any glass in it and half of our wall (room 9) was made out of glass doors with no seal. I'd try and avoid any ground floor rooms and rooms 8,9,10, with the higher number rooms being more secluded. Overall, this place needs some money spent on it if they are going to charge what they are charging. They also tax and tip you from loving the place, with 8% tax, 10% tips on everything and 8000 per day on top of the bill for a tourism tax!

Plussat: Casa Lola is in a perfect location for Getsemani. You can walk to absolutely everything. Very safe street, lots of restaurants and bars, great nightlife. The room was spacious and had everything we needed. Good rooftop area with multiple pools. Staff were friendly and did their best to help.

Miinukset: You could hear everything from the room next door and the breakfast area was incredibly hot as there is no airflow in the courtyard and hot plastic tablecloths.

Plussat: I fell in love with the design of this building and the decor. This place isn’t just a hotel, it’s an experience. I never wanted to leave the atrium! Breakfast was always delicious and the staff cheerful.

Miinukset: There is no bar by the pool. The pools are small but AMAZING. The views are great from its rooftop. Ordered a few drinks via the guest phone but both times the order was wrong and the wait very long. It’s the only bad thing I can say about this place. Otherwise, the entire experience was amazing. It’s a place I’ll never forget. Highly recommend.

Plussat: Very good value for money. Really nice design. Excellent location. The breakfast sitting areas under a tree is great.

Plussat: The hotel itself is beautiful and the staff were extremely friendly. We weren’t happy with the size of our room and they were very happy to upgrade us to a much nicer room at a small cost. The new room way exceeded our expectations.

Miinukset: Be warned that the standard room is basic and small. I don’t think the photos on booking.com reflect this room tier, so it’s misleading.

Plussat: Room, staff

Miinukset: Buzzards drinking in the pool...after seeing this I could not go into the pool. The pool area needs supervision

Plussat: It was a beautiful and very special hotel, originally being a home. It was amazing. The staff was friendly and the food was very good.

Miinukset: One of our rooms were not ready even if we arrived after 15.00, which was check in time, also being a late check in time. Our daughter was not feeling well that day so that was unfortunate not to have the room. We did not have to wait very long but still. Cleaning could have been better.

Plussat: everything was above average.

Miinukset: on the day of the departure, we asked the lobby to call a taxi with a hope that a taxi company which has a connection to the hotel would be more reliable and up-scale. But the taxi that the hotel called was the smallest, filthiest, and oldest taxi that I have ever taken in Colombia.

Miinukset: Great location to walk to tourist sites...

Plussat: We were travelling as a group and had to rooms and we had a completely different experience. One side found the staff helpful and willing to accommodate while the other side was sometimes ignored. One room was great (although they are not very big, specially with a baby) clan and everything worked. While the other one got a room where the bathroom door was missing a handle and a lot of the lights were not working, only after various complains and requests they were changed to another room.

Miinukset: The inconsistency on the service, should be the same for everyone.

Plussat: Fantastic and super friendly staff! Very comfy rooms.

Plussat: The property is very clean and simple. Beautiful rooftop pool and dining area looking over the ocean. Very conveniently located. Getsamani is beautiful and so fun to walk around in.

Miinukset: Nothing -

Plussat: The breakfast provided every morning had a different variety of foods available. Walking in from the high humidity into the coolness of the building was the best part of our day!! The location was a short walk from everything we wanted to see and do.

Miinukset: There was a two-hour period where we did not have water. Unfortunately this came right after we left the pool and we were headed to a late lunch. We could not shower or use the restroom

Plussat: Great breakfast, wonderful location. Staff was very helpful and accommodating. Lovely pool area and pool bar. Rooms were lovely.

Miinukset: There is no desk in the room and not even a chair -- this is the first time I see that in a hotel of this standard. The rooms are clean but the common areas of the hotel are tiny and tend to be messy.

Plussat: Rooms were quiet and bed was comfortable.

Miinukset: Very small rooms and dungeon like.

Plussat: I will start with the moment we walked into the lovely, mother-of-pearl solitude of Allure Chocolat, where we were greeted by the very friendly and accommodating staff. My daughter and I enjoyed the rooftop pool and bar immensely, as well as the delicious breakfast on the rooftop terrace overlooking the hustle and bustle of beautiful Getsemani of Cartagena coming to life. Where greater Cartagena is a vibrant seashell of sight and smell and sound, the retreat into Allure Chocolat is a gentle escape into the inner quiet of that shell, a sweet respite.

Miinukset: n/a