Cartagena hotellit lähellä Playa Castillo Grande

Plussat: Overall good, easy checkin. About 7 mins in taxi from the old city. Very clean and bedrooms are nice. Breakfast is decent too.

Miinukset: Please not there is no hotel shuttle. I had emailed at least 48hrs ahead of arrival with no response to the email. I arrived prior to my friends and ending up getting a taxi - 15 mins from airport, asked for shuttle for my friends as they arrived late, was told there is none.

Plussat: Great hotel and very kind staff. The area is safe. We would walk to get a late night meal past 8pm.

Plussat: Good location, stylish, spacious and clean room, good bathroom, fast wifi, OK breakfast (the fruits were delicious, the coffee was the usual Colombian affair), the staff was mostly polite and friendly.

Miinukset: I specifically asked for a quiet room during the reservation process, but the one given on the first floor was nothing but quiet: I could hear all the noise from the street, from the corridor and also from the reception area. The second night they were cleaning the ground floor, talking, scrubbing, pushing furniture around until 1:30 at night, and it felt as if they had been working in my own room. Since I had to leave quite early, I really wanted to sleep, so I went down three times to ask them to try to make less noise, but it didn't make much difference (and the night receptionist's attitude just made the whole situation even worse). I would never stay here again.

Plussat: This is a cute hotel. Clean and comfortable. The double king bed is very comfortable. The breakfast is good and plentiful and the staff are very friendly and helpful. It is located a 5 minute walk from the beach, and close to shops and restaurants. If you stay here, pay the extra for a room with a view. Overall we were delighted and will definitely stay there again.

Miinukset: There is not a lot wrong here. The lift is a bit slow. Nothing else to complain about.

Plussat: The hotel was immaculate, great room with a big comfy bed. Really good location and staff were so nice. Only downside was lack of pool but there is an outside deck area

Plussat: We only stayed for a short amount of time but for the time that we were there, the staff were welcoming and very helpful. The hotel is located near the public beaches and is surrounded by a bunch of locally owned shops and restaurants. Definitely recommend this place for anyone looking to stay in Cartagena.

Plussat: Staff were very nice helpful.

Plussat: Location

Miinukset: Building too small

Plussat: Room and bathroom were pretty big. It’s very well located. Staff was very eager to help us get a taxi every time we went out. Location is good.

Miinukset: Room does not have black out curtains. Our room was on the seventh floor but the elevator went up to the sixth floor. The hotel doesn’t have a pool.

Plussat: The staff is on top of things ! They are all very helpful , polite, sweet and are always there for you ! The breakfast was awesome it’s a buffet and changes a bit every day. They also offer lunch which we had once really delicious. The location is amazing 2 min to the beach and all you need right around you food , bank , grocery , pharmacy perfect location and at night around 10pm I would say a decent noise level

Miinukset: Nothing

Plussat: Staff was super friendly and helpful. Bell hops were awesome!

Miinukset: Dinner menu was just ok. Some choices ran out which was disappointing. Noise from street was a little loud at times, bit that is not the hotels fault

Plussat: loved the baby deer, sloth, toucan. Nice sheets!

Plussat: Staff is helpful and polite. Landscaping and facility layout are nice. Breakfast buffet is very good, lots of fresh fruits.

Miinukset: Room is dated and needs updating. Attention to little things is lacking. Shower was flooded when used. Faucet was ajar. No wash towels.

Plussat: Beach and pool areas

Miinukset: Check in / Check out Old furniture Poor breakfast

Miinukset: 1. Attitude of the staff 2. liers 3. accommodations in the rooms 4. same type of breakfast everyday

Plussat: The bell boy service guys was amazing - they went out of their way to explain how the bus system works, which areas to actually go to and gave great insider tips in general. The waiter who was ALWAYS smiling at the breakfast. The cleaners were exceptional good - spotless, quick and smooth cleaning with great attention to detail. I had a room complaint due to outside noice, they immediately transferred me to another room with no questions asked. The bell boy helped me carrying all my stuff. The pool area was great - quiet, no kids, big swimming pool (too warm... but hey - it's the caribbean so it is warm). Good sun-chairs with multiple options if u want sun or shade. A BIG PLUS for not pumping out music or other things, if u want a total tranquilo stay then come here. The A/C worked great.

Miinukset: WiFi-coverage could be improved in general - it works in open areas and in your room, but if you go an enclosed area such as a bathroom, the spa or even at the pool you loose connection. The breakfast was good, but if you come for late breakfast some things are finito and you don't get coffee served. All reception staff performed excellent, except one person. The quality of the room-service food was not good, avoid it by all means and order something through Rappi or Uber eats if you dont want to eat out. Specifically the pasta was overcooked and watery, the dessert was not worth 17.000 pesos. For the price you expect hand-made pasta - or at least not standard Penne Rigatte from Barilla.... In general - food and beverage are too over-priced - lower the prices a little so I dont feel ripped off, might make me buy more actually.

Plussat: The staff was very friendly; the rooms large; the location excllent; the feel pleasantly retro.

Plussat: Beautiful property ,very clean , close to the beach

Plussat: The pool area is lovely and all the little sitting areas in the palm trees.

Miinukset: Rooms are very basic.

Plussat: The Caraibe is a well reputated entirely renovated "Grand Hotel" in Bocagrande. The walled old city center is a short 7' taxi ride away (3 USD). The hotel is right next to the beach, you simply need to cross a low-traffic street to get there. Rooms are big and beds sleep very comfortable. Perhaps the biggest asset is the beautiful garden with pool where it is wonderful to relax. Also breakfast, lunches and dinners can be taken on the open air terraces in the garden. Staff is super friendly.

Miinukset: Overall I liked the hotel, however there are some smaller details that deserve some attention and therefor downgrade the hotel from a 5* rather to a 4*. First of all, while rooms where all renovated, some things were not done so well. I agree it might be a matter of taste, but the color of the doors and furniture (wood with traces of white paint) of the building where I stayed, was not very stylish. More seriously, was that my room had issues with moisture, resulting in mold on the ceiling in the bathroom. Also, the door of the bath room is in the way when you want to go to the toilet, the layout of the room is very bad. There was a small window in the bathroom high above the mirror (beyond the reach of the cleaning staff) that was full of dirt, rust and mold. And the windows of my bedroom on the outside, had a thick layer of dirt and salt, and were probably not cleaned for over a month... All small details, and overall, thanks to the nice garden, I would still recommend the hotel, but some of the above issues should be addressed. Last but not least, the hotel has some strange security principles. For example I was asked for my room number when I left the hotel at the beach exit, but could walk back in without anyone asking me anything. Or when you take a taxi, sometimes - not always - the bellman notes down the license plate of the driver and the destination, but that occurred randomly... I couldn't quite figure out what the rationale was behind some of their security measures...

Plussat: The scenery on the property is beautiful, the hotel is very clean and the staff is amazing. They made us feel home and welcome. The location is perfect

Miinukset: I didn’t care for the breakfast buffet much but everyone’s taste buds differ.

Plussat: The pool area

Miinukset: Unfriendly staff Food quality poor Household staff not efficient. ..... rooms not cleaned till Late in evening and issues getting replacement towels on more than one occasion.

Plussat: Was tempted to take hotel in the old town/walled city, but wanted more space where my young adult daughter and I could hang at the hotel. Was impressed with the pool, which for a pool on the 12th floor was larger than I expected in length. Loved swimming laps. Rooms were clean and comfortable, liked the large panorama windows facing the water. Location at the top of Boca Grande ideal if you want to get to the walled city fast. Taxis easily available and not expensive. Could have walked as well, but was too hot for us. Beach right there is not special, nice to look at from the far or for a walk, but we did not hang out at the beach.

Plussat: Pool, rooftop

Miinukset: Check-out flexibility.

Plussat: View. Location. Food.

Miinukset: Issues with the reservation team, was a gift ended in a nightmare.

Plussat: Excellent service and amenities!

Miinukset: NA

Miinukset: It's too cold in the lobby and in the restaurants. We got just two times the right amount of showering towels in ten days. Once the yakuzi smelled so bad that we almost threw up, and the smelled stayed in our bath clothes so they washed them for free. The beach in front of the hotel is terrible. The sand is black and the water is clearly dirty because of all the boats who go in to the port just a few kilometers aside the hotel.

Plussat: The room is large and clean. Really nice sea view. Walking distance to the beach.

Miinukset: The variety and quality of the food is average. We were bored after one day

Plussat: It was really new an comfy

Plussat: The employees where zo friendly. They work so much and stay so kind. They will help you with everything. Special compliment for the employees at the pool. We enjoy the week the most at the pool. The view where Amazing. We booked the junior suite after a long travel in Colombia. We had a balcony and a beautiful view to.

Miinukset: It was a big hotel with Many different people. We dont like that we see allot of sexturismo here. Many man from america with young boys of girls. The hotel is luxury , so we think it is better for the image to dont allot this. But that is our opion. The skybar was not free after 1900.

Plussat: The location was great (still walking distance to the old town), the coffee at the concession at the building entrance was fantastic, and the hotel breakfast was nice, especially the larger and quieter overflow breakfast space.

Miinukset: The main breakfast area was a bit chaotic in terms of the noise level and activity. It may not help that it is adjacent to the pool area. While overall the breakfast service was good (especially the women who helped with the waffles), we had one rude server that put a damper on the last breakfast.

Plussat: Water leaks in room. Very unprofessional treat at check in. Elevator must be seen by a technician. It does not stop at 9. And the other one does not work at all.

Miinukset: Not a 3 star hotel. Not recommended it Very disappointed.

Plussat: - place in center of Main Street so really easy to get to everything - staff was very helpful kind and smiling - all inclusive is a good plan for your holiday it take stress of always having to eat out pay for all etc - pool good temperature and clean also lifeguard is kind and on the ball - very very comfortable bed and air conditioning in the room - bar generous amount of alcohol in drinks and serve wine free of charge in evening

Miinukset: - Wifi no wifi in the rooms and restaurants and poor quality in lobby and by the pool - no tv channel in English only Spanish!! - no hot water for 2 days (pipe had broken) but everytime we asked they said 25min for hot water ... Breakfast buffet always same ok for 1st days but after 11 it’s a bit repetitive - bar choice of cocktails poor and served in plastic cup picnic style

Plussat: Location,breakfast was excelente.

Miinukset: The air conditioer in my room was not working rlght.

Plussat: The included breakfast.

Miinukset: I had to check out early and the staff was non-responsive and not helpful at all. The room was horrid - old and needed updating. There also was no WiFi in my room. In this day in age, how is that even possible?!

Plussat: The towels services

Miinukset: The 15 floor tower has only one elevator, small, old, slow. The other is out of service. The water do not reach all the time to the top. The rooms have strong mold small. The AC leaks. We found cucarachas, bus, inside the room. The shower was with a fabric curtain instead of a plastic one. The food was full of carbohydrate, little vegetables, no seafood, the fish was slided and deep fried. Entertained was more a bully to the guests than shows. Some hotel crew was somehow rude.

Plussat: The value for the price.

Miinukset: The variety of the buffet menu.

Miinukset: This is the worst property I have ever stayed at. I had them change my room and even still was not happy. The elevator didn’t work, and the 1st room was a disaster. I pulled down the blind and many pieces of it fell on the bed. The door was not sound proof and didn’t have a functioning chain. The bathtub enamel was separating and would have cut my foot if I got in it. There is mold on the walls and baseboards. There is no hot water. The second room wasn’t much better. The bed was about as comfortable as sleeping on a cement sidewalk. I have never been more disappointed in a hotel in my life!

Plussat: Bad staff, particularly security. Horrible beds, dirty and outdated.

Miinukset: Charged misterious extra fees. All inclusive food is bad. Rooms are terrible . A total rip off.

Plussat: The staff were nice.

Miinukset: The AC and elevators didn't work well. We sweated all night long in a sub par room that was overpriced. The staff were accomodating, but building is old and needs lots of system updates (AC & elevators). Definitely not worth what it costs to stay there.

Plussat: Has place in the beach, nice pool, and a really nice all inclusive

Miinukset: .

Plussat: Just the location to be honest

Miinukset: To have a functional safe, a clean room with no rare smells, and an AC that works well and quietly, and i almost forgot functional elevators :)

Plussat: Nothing - we will never stay here or at an associated property again, and would strongly recommend anyone from staying here as well

Miinukset: Of the last 5 years of 1500+ nights in hotels, I have never encountered a worst place to stay in my life. This is unlike any other property with rules and processes carefully designed to make a guest's experience challenging. 1. Check-in only takes an hour at the front desk, accepting payment usually results in US banks blocking your card due to suspected fraud, and guests can count on another 30 min before room inspection can be complete and a key is obtained 2. Wifi is non-existant 3. There are strange restrictions around where you can move around the hotel as well taking your room towel out of the room (really?) 4. Exercising "discipline," redundant process, and rules requires a lot of monitoring and staff, and the hotel has impressively invested plenty of manpower in that area 5. Oh and don't dare leave your key in your room, it will only take several hours for the hotel to find a locksmith...one would have thought to keep duplicates right? 6. Though it is all-inclusive, the alcohol quality is bound to make you sick and the food is mostly uncooked. Be prepared to eat/drink outside for all 3 meals. I am surprised that the hotel is still up and running. We were a group of 8 who spent most of our time outside the rooms, but whatever moments were at the hotel, were not conducive to a convenient existence.

Plussat: Everything was great and staff was very much service oriented. So kind and helpful. Will be going back for sure.

Miinukset: There are many great places to east in Cartagena. If only this hotel had food just as good that would be fantastic. The food is average.

Plussat: The acomodación and location the breakfast was delicious

Miinukset: That refrigerator not cooling enough

Plussat: Everything was great about this place. You can never go wrong with intercontinental hotel. Thumbs up.

Plussat: Yes Lunch was quite good too

Miinukset: Stay too short

Plussat: Good breakfast and all food that we ate..

Miinukset: Selection of pillows

Plussat: Great staff, very comfortable highly recomended

Plussat: Location

Miinukset: Rooms felt damp at times.. clean but damp

Plussat: Perfect location. Beautiful facility. Pleasant staff

Miinukset: I loved everything

Plussat: Breakfast was great!!! Had a small issue with the meal being included with the room, but we worked it out.

Miinukset: The aggressiveness of the venders outside the hotel and beach area

Plussat: Right in front of the beach. Walking distance of several local restaurants. Not to far from Ciudad Amurallada where most of the niciest restaurants, site-seeing and nighlife happens. Great staff very friendly.