Cartagena hotellit Getsemani

Plussat: Beautifully designed hotel in every way. A great haven to return to each evening. Excellent and helpful staff. Our room, number 11, was superb

Miinukset: Nothing

Plussat: Awesome! Super clean! Super Beauty! 100% recomendad

Miinukset: Everything!

Plussat: Loved the place, all facilities excellent. Pool and rooftop were lovely spaces to relax and cool off from the Cartagena heat. We saw staff always cleaning and maintaining the place.

Miinukset: Nothing

Plussat: Great little place Perfect location

Plussat: Hotel Capellan is an oasis in the heat and energy of Cartagena. Lovely big room, modern bathroom with huge walk in shower. All mod cons. The roof terrace and pool area was fantastic. Great for a cooling swim, cocktail and complete chill out. Lovely breakfast. Location also great being on the edge of Getsemani and only 5 mins walk to the Clockhoue Tower entrance to the historic centre. It's not cheap, but a bit of luxury.

Miinukset: I had to change room because my first (rm 8) was affected by noise from something in the patio area, a constant buzz that I would have found incredibly annoying. Luckily they were able to change my room. Still some noise, this time from the street and traffic, but that calmed down in the night, so did not effect my sleep or comfort - and I enjoyed the buzz of being in Getsemani.

Plussat: the pool!

Miinukset: the cost

Plussat: Pool area is fun sunning or splashing but it is large with nice views and well maintained. Rooms were good ours at the front had a lot of light. In the back not so much but in a hot climate not a problem. Common areas were fun. Every thing was clean and worked.

Miinukset: It is a small hotel and for the price you can not expect perfect breakfasts or fast checkin. Staff spoke english if imperfectly.

Plussat: Decor and furnishing was amazing!

Miinukset: Location is in Getsemani ( in the middle of the local district and right next to a salsa club). Stay here if you want an authentic experience and don’t mind dancing to salsa until midnight

Plussat: No doubt, the place is beautiful. Such lovely aesthetic and furniture, beautiful rooftop, two pools (tends to have girls Insta profiling 50% of the time FYI!), some of the staff are wonderful and the food, both room service and attached restaurant, Dona Lola, is very good. Just sort out some of the basics please!

Miinukset: We really wanted to love this hotel, it is so pretty. But it's hard when you don't have a proper sleep or shower for 5 days. Firstly, 3 days out of 5, we had no hot water for showers. None. Tried in the morning and afternoon, nothing. Totally cold, and it's off season. Second, their staff can be quite abrupt, not all but some, took a little getting used to, certainly the reception is hit and miss. Rooftop team generally pretty good. Room service was also really hit and miss: we had used glasses and two kettles, clearly visible, left for 2 days, and some days we got pool towels, some days not. It could have been cleaned better too and the time she turned up were weird, 4pm one day. Mainly, third: THE NOISE. This is easily the noisiest hotel I have ever stayed in, even compared to airport hotels: it is ridiculous. There is zero sound insulation between rooms and even being a floor above and slightly near the kitchen, we could hear them easily and they play music until 1130 or midnight, every night, start again 6am. We had a noisy guest on his phone, ditto his t.v., could hear everything and he was the floor below. Any guests walking past our room, anything. You are also right next to two quite loud bars/music clubs and the hotel is not equipped to keep the noise out. We were out late ish most nights, but when you have arrived from Cuba after a 5am flight and just want to sleep at 10pm, no dice. The bathroom window doesn't actually have any glass in it and half of our wall (room 9) was made out of glass doors with no seal. I'd try and avoid any ground floor rooms and rooms 8,9,10, with the higher number rooms being more secluded. Overall, this place needs some money spent on it if they are going to charge what they are charging. They also tax and tip you from loving the place, with 8% tax, 10% tips on everything and 8000 per day on top of the bill for a tourism tax!

Plussat: Casa Lola is in a perfect location for Getsemani. You can walk to absolutely everything. Very safe street, lots of restaurants and bars, great nightlife. The room was spacious and had everything we needed. Good rooftop area with multiple pools. Staff were friendly and did their best to help.

Miinukset: You could hear everything from the room next door and the breakfast area was incredibly hot as there is no airflow in the courtyard and hot plastic tablecloths.

Plussat: I fell in love with the design of this building and the decor. This place isn’t just a hotel, it’s an experience. I never wanted to leave the atrium! Breakfast was always delicious and the staff cheerful.

Miinukset: There is no bar by the pool. The pools are small but AMAZING. The views are great from its rooftop. Ordered a few drinks via the guest phone but both times the order was wrong and the wait very long. It’s the only bad thing I can say about this place. Otherwise, the entire experience was amazing. It’s a place I’ll never forget. Highly recommend.

Plussat: Very good value for money. Really nice design. Excellent location. The breakfast sitting areas under a tree is great.

Plussat: The hotel itself is beautiful and the staff were extremely friendly. We weren’t happy with the size of our room and they were very happy to upgrade us to a much nicer room at a small cost. The new room way exceeded our expectations.

Miinukset: Be warned that the standard room is basic and small. I don’t think the photos on booking.com reflect this room tier, so it’s misleading.

Plussat: Room, staff

Miinukset: Buzzards drinking in the pool...after seeing this I could not go into the pool. The pool area needs supervision

Plussat: It was a beautiful and very special hotel, originally being a home. It was amazing. The staff was friendly and the food was very good.

Miinukset: One of our rooms were not ready even if we arrived after 15.00, which was check in time, also being a late check in time. Our daughter was not feeling well that day so that was unfortunate not to have the room. We did not have to wait very long but still. Cleaning could have been better.

Plussat: everything was above average.

Miinukset: on the day of the departure, we asked the lobby to call a taxi with a hope that a taxi company which has a connection to the hotel would be more reliable and up-scale. But the taxi that the hotel called was the smallest, filthiest, and oldest taxi that I have ever taken in Colombia.

Miinukset: Great location to walk to tourist sites...

Plussat: Lovely helpful staff, nice breakfast, value for money and felt safe.

Plussat: Friendly and helpful staff

Miinukset: Nothing

Plussat: Stayed here many times and wouldn't stay anywhere in Cartagena. Excellent, charming, mid-budget option, with the courtyard pool (big and deep unlike most pools in these small hotels) a particular highlight. Couldn't be better located; Gethsemani is by far the most buzzing area of Cartagena with a nice mix of tourists and locals and less museum-like than the (admittedly aesthetically stunning) old town.

Plussat: Very nice breakfast with home cooked crepes. Pool area is very nice and relaxed. Relaxed atmosphere overall and not too many guests.

Plussat: I love breakfast and the staff very helpful

Miinukset: rooms smell humidity and get sick next day

Plussat: Amazing staff!! Very grateful to the whole team for a wonderful hosting.

Miinukset: The heat in the room, but you compensate it with the cold shower!:)

Plussat: the staff was very attentive and tried hard to accomodate all that we needed. breakfast was lovely

Miinukset: no hot water.

Plussat: Check-in was very efficient. Extraordinary friendly and helpful staff! We had a clean and bright double room with fresh towels, tv, aircon and a bathroom. Its very quiet and it serves a delicious breakfast in a cute patio. Lots of good restaurants around and centric located to all sights. Due to the excellent service we extended our stay from 1 to 3 nights and we will definitely come back.

Miinukset: The room had so much mold that i couldn't sleep and woke up with respiratory issues. I feel this is a major health hazard. I had to check out a day early and found another place. There were also a bunch of kids staying there. The walls are paper thin so you heard every word of their all-night giggles and conversations.

Plussat: I got what I expected. Clean room, friendly people. Good location. No big luxury.

Plussat: Great Hotel for great value in Cartagena. Close to the historic center and close to a lot of nice restaurants, bars, street art.

Miinukset: Todo bien :)

Plussat: Perfect

Miinukset: everything is good

Plussat: The room and bedding was really comfy and to have the opportunity to enjoy the tasty and complete breakfast they offer included in the room rate at the patio was a huge treat before discovering Cartagena!. A little but was that I had to ask three times for my laundry to be brought up to my room, again this is just me being picky because overall the service was great. Would definitely recommend it to my friends and family so thanks to the staff for a great stay in this beautiful city and charming property!

Plussat: The location, staff and breakfast. Beautiful place lovely huge bed!

Miinukset: No entertainment

Plussat: Location is good and facilities were okay.

Miinukset: The floor was really dirty and I had to call the house keeping to clean it. The doors of the shower cabin were broken, I doesn't understand why they gave this room away. The shower has also a lot mold, definitely not clean. They requested also a old fashion paper copy of my credit card what I rejected ofcourse, this is not secure.

Plussat: The building is beautiful, in one of the most famous neighborhoods of the city.Close by is easy to find nice restaurants, bars, colorful houses and amused squares,however the hotel is completely peaceful and fresh... perfect mix

Miinukset: would be nice if there are more sunbeds by the pool

Plussat: The rooms were spacious, the beds were comfortable, the water was hot. The restaurant was really good value for money and the pool and bar was awesome. They also gave us each a free 15 min massage when we checked in at the spa on site and it was amazing.

Miinukset: It was very dirty

Plussat: The location is excellent, you can have little walk and get to the old city which is the most beautiful part of Cartagena.

Miinukset: Especially the Staff! Poor service and place not safe to keep personal belongs of value, for example jewellery and money. I traveled with my partner and we left in our room a jewellery and on the way back to the hotel we didn't find it anymore. We talked to the Hotel Manager and with others staff, no one else couldn't help us. Me and my partner got very disappointed and for sure we not gonna back and stay in this hotel.

Plussat: The service and the pool and the large luxurious rooms

Miinukset: Loud music in the daytime by pool. Truly dreadful coffee ( instant) in Colombia!! Poor breakfast

Plussat: View from the roof

Miinukset: Extremely loud, we did not get any sleep. The doors and windows aren’t sound proof and there is a very loud construction right next door that starts at 7 am. The club next door plays loud music until 4 am. We slept maybe for 3 hours. Breakfast was the same every day, and the staff wasn’t pleasant either. We couldn’t get more than one key from the room. The shower is right in the room, which offers no privacy. The hotel is outdated in need of an upgrade. If you are looking to get some sleep, do not stay here.

Plussat: The old building is very charming with all modern commodities

Plussat: The location is perfect for what we like to do...exploring the walled city and going to local places and engaging with local people. We have traveled quite extensively and always like to stay in older hotels with character. Its very interesting but you just have to be prepared for the inperfections that comes with an older building.

Miinukset: The cleaning crew are very nosiy. They converse by shouting at one another in the hallway with their intercom buzzing. Keeping in mind that this is an old edifice and the walls are thin. If you like to take naps....it may be a challenge.

Plussat: Clean, nice staff.

Miinukset: It is way too expensive. This is a marker of a market, who hasn't changed for some years. The laundry prices are daylight robbery. Do not go there.

Plussat: Fantastic location, staff, food, atmosphere! From the moment of arrival until departure my stay was perfect. I recommend this hotel to anyone visiting the area.

Miinukset: There was nothing that I didn't like, all positive.

Plussat: Location. 1 block from reloj de entrada to ciudad amurallada. Close to best tourist part of the city.

Miinukset: Photos in booking makes to expect more than the real conditions. Old elevator working just to 3rd floor. Rate cost facilities is not the best.

Miinukset: There were ugly brida at the pool

Plussat: Perfect location, friendly staff

Miinukset: Breakfast could have been better