Dallas hotellit West Dallas

Plussat: Convenience of location.

Plussat: The bathroom was very spacious and very well lit!! The channel selection was good and the smart TV options were great (YouTube, Netflix, Pandora & HBO Go)! Digital thermostat on wall for AC. The breakfast was decent. Parking lot is very well lit.

Miinukset: (1)The pillows (if you want to call them pillows)!! (2) The light switch by the front door was pointless if you're checking at night; we had to figure out how to turn the light on...end up just using the switch on the lamps.

Plussat: Great location. Close to Walmart, easy access to freeway, and lots of food choices. Staff is friendly and helpful.

Miinukset: The beds were too firm for my taste.

Plussat: The rooms are big and clean , staff all very friendly and efficient, great location

Plussat: The place was clean. The staff was kind. The hotel is well located.

Plussat: Rooms were clean

Miinukset: Little better breakfast choices for my kids

Plussat: The front desk Associates were so rude and the lobby was dirty not what i exoected so that messed up my whole stay

Miinukset: Privacy in room

Plussat: The property was extremely clean and smelled fresh! The location is great near walmart and a handful of restaurants.

Miinukset: The bed and pillows were a little worn out the only sour thing about the stay.

Plussat: very nice hotel

Miinukset: guest need to be carefull. The surrounding area away from the interstate does not look safe

Plussat: Nice clean property, with friendly staff.

Plussat: We had to check-out before breakfast. The location was great, off the expressway, had restaurants and shopping near by. Jessica at the front desk was very nice, made you feel welcomed.

Miinukset: Liked everything!

Plussat: The staff was really attentive, room clean, no noises. I was really happy with price and location

Plussat: Room was clean and comfortable, and the air conditioning was cold.

Miinukset: The shower was not secured, the floor was loose, and it felt like it was going to fall or move. The tiles were cracked at the base and the caulk was separated from bottom. And the toilet rocked like it was loose

Plussat: Breakfast great. Staff great.

Miinukset: Painting doors of rooms during stay. Doors would stick and not open. Pillows were awful. Small and square. Our shower door kept coming out of its slider as it was broken. Alarm clock did not light up.

Plussat: The staff was friendly.

Miinukset: Cracks in the walls, hotel itself wasn't very clean. There wasn't a hot tub as advertised, and that was the main reason I chose this location. All and all this was a very disappointing stay.

Plussat: The location of it being between Dallas and Arlington.

Miinukset: The rooms are still being renovated. Therefore, there were missing tiles in the room, the a/c didn’t cool the room, and it smelt like old carpet.

Plussat: Clean, kind staff

Miinukset: I am not one to complain but this stuff all needs addressed. I was told they had cribs for infant via phone call one week before, upon arrival was told failed inspection allows no crib. They accommodated and comped a room, had to go buy a pack-n-play. In 312 Air conditioner was not maintained. 3 ft by 3 ft area of flooring saturated from condensation. Sink drain stop didn’t function, filled the bowl from slow draining. Breakfast was very minimal and slow to stock. Forced to use fast food due to schedule. Shower was dirty in 415. Basin was clean but hairball in curtain. Shower head loose from wall.

Plussat: Breakfast , and friendly staff.

Plussat: I liked the staff was friendly enough and the beds and towels clean and well stocked and the room was very clean

Miinukset: the bathroom vent did not work and the blinds can't be closed and the pool was not available it was a horrible experience for what it sounded like you get on the website very disappointed only good this was the location was exactly what I needed.

Plussat: N/a

Miinukset: The staff was rude, failed to be at thier appointed place of duty and had to wait to check in and out.

Plussat: Clean room, good breakfast, and comfortable bed.

Miinukset: Nothing.

Plussat: Amenities breakfast and location

Miinukset: N/A

Plussat: Staff was very friendly, rooms were nice and clean!

Miinukset: Hide a bed was very uncomfortable and could feel the springs but overall great room

Plussat: Its in a great location. Surrounded by a lot of food places and a Wal Mart so that was convenient. Me and my friends went for a concert and it was sooo fun. The rooms were exactly like the pictures so no surprises... The staff were really nice.

Miinukset: Roaches were in one of the rooms I got. At first it wasn't really a big deal because the roach was dead. I know they are under renovation so I was gonna let it go BUT then I started to unfold the sofa bed and it had a LIVE roach crawling out of it. I almost puked. The staff was very understanding. They switched the room immediately. Me and my friends checked the new room top to bottom to make sure there wasn't anymore bugs of any kind. That was very inconvenient. I understand they are trying to make the hotel better but having bugs is a no no. The elevators are also kind of wonky. They are really slow. Also housekeeping was kind of slow as well. They were also very forgetful. I don't know if they were just always busy but everytime I asked for something on the phone, they never came. For me to even get towels or anything, I had to catch them on the floor I was on. Breakfast was good. The lady there was extremely helpful and nice. The bathrooms in the rooms had extremely dim lighting so that was weird. That's all.